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Best Western Ottumwa Inn & Suites


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Housekeeping

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Property description

Enjoy recreational amenities such as a health club and an indoor pool. This hotel also features complimentary wireless internet access and a vending machine.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Best Western Ottumwa Inn & Suites, travelers frequently praise friendly staff and quiet stays, while recurring complaints cite inconsistent cleanliness, mixed breakfast quality, and facility disruptions from renovations, pool closures or temperature issues, plus occasionally spotty Wi‑Fi.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Mixed

Service

Mixed

Location

Convenient

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10

Joyce

IAN-logo

Apr 19, 2026

·

Stayed 2 nights

The room was very clean and arranged nicely, and the staff members were friendly and personable!
The room was very clean and arranged nicely, and the staff members were friendly and personable!

2

Amanda

IAN-logo

Mar 26, 2026

·

Stayed 8 nights

This hotel was unsafe the front desk guy at night gave my key to another guest at the hotel because he thought it would be funny to enter my room
This hotel was unsafe the front desk guy at night gave my key to another guest at the hotel because he thought it would be funny to enter my room

2

Amanda

IAN-logo

Mar 26, 2026

·

Stayed 11 nights

The Night Shift guy intentionally gave my keys to another guest at the hotel. Do not recommend staying here huge safety issue.
The Night Shift guy intentionally gave my keys to another guest at the hotel. Do not recommend staying here huge safety issue.

4

John

EXP-logo

Jan 21, 2026

·

Stayed 1 night

Food was terrible and room was dirty.
Food was terrible and room was dirty.

6

Jeff

EXP-logo

Jan 18, 2026

·

Stayed 1 night

It was clean just had a weird smell.
It was clean just had a weird smell.

2813 N Court Rd, Ottumwa, Iowa, United States of America

Location

When you stay at Best Western Ottumwa Inn & Suites in Ottumwa, you'll be 27.1 mi (43.7 km) from Southern Iowa Fair. This hotel is 1.4 mi (2.2 km) from Iowa Heartland History Connection and 1.6 mi (2.6 km) from Cedar Creek Golf Course.

Iowa Heartland History Connection(1.4 miles)

Cedar Creek Golf Course(1.5 miles)

Memorial Park(2 miles)

Market on Main(3.4 miles)

Riverside Park(3.6 miles)

War Memorial Park(3.6 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site, but it is limited.


A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.


Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.


The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities should be confirmed directly with the property.

The hotel is located 1.4 miles from Iowa Heartland History Connection and 1.5 miles from Cedar Creek Golf Course. It is approximately 27.1 miles from Southern Iowa Fair.


Yes, there is an indoor swimming pool available, with access from 9:00 AM to 10:00 AM.


Children are welcome at the property. There is no specific minimum age mentioned for children to stay for free.


Pets are allowed in specific rooms only, with a fee of USD 25 per pet, per day. Service animals are exempt from fees.


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