Best Western Flora Inn

Location and available parking . The breakfast bar was horrible at best, no selection, no quality, and no creamer for coffee. We normally stay where there is free breakfast, we normally have to leave early and it is very convenient!

Very cleab, nicely updated hotel. Nice private gaming area and snack area.

Room wasn’t ready when I went to check in with my kids and had a gambling room instead of something family friendly.

Staff was great, very clean. Beds we're comfy. No pool but overall we were satisfied

Brief stay. Breakfast was good. Price was very reasonable. Located near gas stations and Walmart. Pet friendly. No pool

Defiantly on the small side, Check in was pleasant and quick, they serve hot breakfast and have a gaming room, very spacious clean, we had a refrig and microwave and sink. Nice walk in shower, will come back if in the area of Flora.

Tried to stay here, both rooms dirty so we left and went to evansville

Very clean

The room I was placed in was dirty as it hadn't been vacuumed, dusty and the tub was filthy full of hair and other gross things. I asked to move and I was moved and then I found out upon checkout that I was up charged because they moved me to a bigger room. Still waiting for the manager to process my requested difference as it wasn't my fault I had to be moved. Good water pressure, hard bed, hard to regulate the temperature because it was either too hot or too cold by 1°. The 2nd room I was placed in hadn't been vacuumed either, and neither was my colleagues room, which was also dirty. They only have one housekeeper from what I was told, and they didn't show up yesterday so I couldn't get a box of Kleenex for my entire stay. Front desk did not have access. The guy at the desk was polite.

I don’t believe this place has been upgraded since they first opened. The bathroom door looked like something attacked the bottom of it, the sheet on the bed was ripped and I kept getting my foot caught in it, and there was a smell in the room and a damprid bag hanging. Cobwebs in bathroom and areas that really needed attention in the bathroom. No one at the front desk often.

Our room was worn and dated but clean enough. The hallways and stairwells were filthy.

This property had a 8.7 favorable rating so we booked it. We usually find review ratings reliable. This was not the case. When looking over our room, we found multiple stains and leftover crud of some unknown food item on the couch. The chairs were stained as well. The coffee pot was nasty. The bed sheets appeared that they hadnt been washed. The only positive was the young lady checking us in. The free coffee was watered down. We skipped breakfast figuring the kitchen might have resembled our room. The owners must not care about the customers.

I will NEVER stay at that hotel again, and I will definitely NOT eat anything there! My room was infested with bugs, and the only thing the staff could tell me is that it was harvest season, and on that end of the hotel, the bugs would get into the rooms. I'm not talking about small bugs, these were very large bugs, and I killed 7 of them between 1:15am and 1:45am in the morning. I wanted to leave the hotel, but since it was so late, they offered to moved me to a different room on a different floor. I still was unable to sleep, because I kept replaying the bugs in my head that I had already seen and killed. When the staff came to my room to change me to another room, there was another bug crawling on the wall at that time. I am truly traumatized about staying in hotels after my experience at the Best Western in Flora, Illinois.

This is the best hotel in the surrounding area. I back tracked just to stay here another night because it was by far the best choice from Flora to Vincennes. The cost is reasonable and the hotel is very clean. The breakfast was superb as well. The staff was awesome and I met and spoke to three different staff members so I'm not saying this just about one person. They really made me feel like a valued guest. Everything in my room worked properly and it was very clean. I could not hear other guests so my stay was restful and peaceful. Thank you BW Flora!

The bathroom had bugs in it when we entered the room and had to call front desk to clean them up. There was no place to charge our cell phones. The cable was horrible, not many choices in channels. The bathroom was a disaster the toilet was broke, the faucet in the tub was coming apart. Was worried about taking a shower in it. Was not something that we wanted to stay in after 8 hours in a car to get there! The only decent thing I can say about the place, the guy that checked us in was so nice and helpful. Too bad rest of staff can't be the same. Housekeeping didn't believe in dusting or a lot of cleaning.

TERRIBLE STAY. STAYED 3 DAYS. THEY NEVER CLEANED THE ROOM , NEVER GAVE FRESH CUPS , NO CLEAN SHEETS , NOTHING FOR 3 DAYS !!

Property was ok walls where very thin could hear everything and breakfast was very limited

Older property that needs a little work Could be cleaner

The staff was very pleasant and the free breakfast was nice and had a decent selection to choose from. The room was spacious but the beds were not super comfortable. My only real complaint was the condition of the bathrooms. Our shower was basically a single stream of water and the fixtures looked like they were barely hanging onto the wall. The bathrooms could definitely use some work. Otherwise, we enjoyed our stay.

I don’t believe this place has been upgraded since they first opened. The bathroom door looked like something attacked the bottom of it, the sheet on the bed was ripped and I kept getting my foot caught in it, and there was a smell in the room and a damprid bag hanging. Cobwebs in bathroom and areas that really needed attention in the bathroom. No one at the front desk often.

Our room was worn and dated but clean enough. The hallways and stairwells were filthy.

The beds were a little too firm and the pillows too soft so it was difficult to find a comfortable position to sleep. Toilet in the bathroom was older and very small. Air conditioning was nice and cold. The breakfast was fresh and hot and had a good variety.

It worked well for last minute stay while traveling. Bed was very comfortable

This is the best hotel in the surrounding area. I back tracked just to stay here another night because it was by far the best choice from Flora to Vincennes. The cost is reasonable and the hotel is very clean. The breakfast was superb as well. The staff was awesome and I met and spoke to three different staff members so I'm not saying this just about one person. They really made me feel like a valued guest. Everything in my room worked properly and it was very clean. I could not hear other guests so my stay was restful and peaceful. Thank you BW Flora!

Defiantly on the small side, Check in was pleasant and quick, they serve hot breakfast and have a gaming room, very spacious clean, we had a refrig and microwave and sink. Nice walk in shower, will come back if in the area of Flora.

The pullout sofa was dirty, the ceiling tiles were cut out, the hotel stank, the mattresses were hard.

The desk clerk was very friendly !

had to change rooms due to the refrigerator not working in first room...but due to the immediate staff on duty room change was helped.. morning breakfast was very good and staff was top notch.

The staff was very helpful. They were pleasant in greeting me each day. The breakfast was delicious and well stocked.

Easy check in and check out

I had called ahead to let them know I would have a late check in and everything went smoothly when I arrived. Had a uneventful stay and was well pleased with the room

I don’t believe this place has been upgraded since they first opened. The bathroom door looked like something attacked the bottom of it, the sheet on the bed was ripped and I kept getting my foot caught in it, and there was a smell in the room and a damprid bag hanging. Cobwebs in bathroom and areas that really needed attention in the bathroom. No one at the front desk often.

The staff were exceptionally pleasant. The room was nice. There was an issue with a leaky toilet that we made aware of to the staff. They were very quick in responding to getting that fixed.

We will leave the shower head that could not be switched to tub spout and the TV that was not programmed with the remote out of this review, let's talk about the noisy pipes that banged and clanged during our 2 night stay. The desk was told about it the first morning and I was told that management would have to take care it. The desk was told about it again this morning during checkout and we were asked why we didn't say anything about it the first morning. I explained that we had. Then we were asked if we were offered a room switch. We were not. I thought there just might an offer to discount our stay. We were not. But we did get a "sorry about that". We were not the only ones that complained.

This is the best hotel in the surrounding area. I back tracked just to stay here another night because it was by far the best choice from Flora to Vincennes. The cost is reasonable and the hotel is very clean. The breakfast was superb as well. The staff was awesome and I met and spoke to three different staff members so I'm not saying this just about one person. They really made me feel like a valued guest. Everything in my room worked properly and it was very clean. I could not hear other guests so my stay was restful and peaceful. Thank you BW Flora!

The one thing that really stands out in my mind were the front desk employees. Their friendly and helpful personalities really made me feel at home.

I'm not sure why this hotel gets such great reviews. It is average at best, and overpriced for what it is and the area. Flora is a typical mid west town with little to do. This was a one night stop and we should have chosen a different area to stay. There is nothing outstanding about this hotel or the staff. It wasn't worth the price. Will not stay here again.

Great location

Location and available parking . The breakfast bar was horrible at best, no selection, no quality, and no creamer for coffee. We normally stay where there is free breakfast, we normally have to leave early and it is very convenient!

Good, clean rooms convenient to community.

Great hotel in a small community

Brief stay. Breakfast was good. Price was very reasonable. Located near gas stations and Walmart. Pet friendly. No pool

Property was ok walls where very thin could hear everything and breakfast was very limited

Great little place to stay. It is an older hotel but the staff were excellent and the room was clean. Breakfast was great and the staff kept it refreshed.

The staff was very helpful. They were pleasant in greeting me each day. The breakfast was delicious and well stocked.

Rooms were clean. It was quiet. The complimentary breakfast was very limited.

Location and available parking . The breakfast bar was horrible at best, no selection, no quality, and no creamer for coffee. We normally stay where there is free breakfast, we normally have to leave early and it is very convenient!

Stay was good. Breakfast was hot & better than some more expensive hotels I've stayed.

Room was not properly prepared on arrival. Pillows all on a chair, missing items like coffee and toiletry, towels. Next day when we left we put the -make up room - sign on the door handle. It was still there when we returned that evening and the card didn't work, so we had to get another on to get in our untouched room and go get towels. All this was a totally different experience for me with the impeccably clean Best Western I am used too. I love coffee and, even the coffee was bad and, also the Breakfast was terrible.

The beds were a little too firm and the pillows too soft so it was difficult to find a comfortable position to sleep. Toilet in the bathroom was older and very small. Air conditioning was nice and cold. The breakfast was fresh and hot and had a good variety.

This is the best hotel in the surrounding area. I back tracked just to stay here another night because it was by far the best choice from Flora to Vincennes. The cost is reasonable and the hotel is very clean. The breakfast was superb as well. The staff was awesome and I met and spoke to three different staff members so I'm not saying this just about one person. They really made me feel like a valued guest. Everything in my room worked properly and it was very clean. I could not hear other guests so my stay was restful and peaceful. Thank you BW Flora!

Staff was courteous. Room was average, but sufficient. TV worked on the first, but not the second day. No washcloths were in the room, but the front desk gave me 3. Breakfast was below average. Biscuits were dry and crumbly. Yogurt was good.