Is parking available at the property?

Free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately USD 18.00 per person. It is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 50 per pet, per stay, and a deposit of USD 50. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Glen Ellyn, just a 4-minute drive from Yorktown Shopping Center and 7 minutes from College of Dupage. It is approximately 4 miles from Wheaton College and Oakbrook Center Mall.

Does the property have a swimming pool?

Yes, there is an indoor pool available, which is accessible from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specific minimum age mentioned for children to stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 15.00 per stay, subject to availability. Advance request or confirmation may be required.

Crowne Plaza Hotel Glen Ellyn

Average nightly price at Crowne Plaza Hotel Glen Ellyn/Lombard by IHG by month, last 12 months (USD)
Month	Average price
January	US$91
February	US$91
March	US$93
April	US$98
May	US$116
June	US$132
July	US$117
August	US$119
September	US$148
October	US$111
November	US$104
December	US$104

What guests think

At Crowne Plaza Hotel Glen Ellyn/Lombard by IHG, guests frequently praise friendly, accommodating staff and note an older, dated property where room lighting, thermostats, and bathrooms can feel small or awkward; the suburban location is convenient for shopping and dining.

Cleanliness is generally good, though several reviews mention trash left behind, dirty carpets or pools, strong chlorine odors, and occasional pests. The indoor pool and 24-hour gym are popular, yet reports note occasional maintenance issues, limited towels and seating, and no hot tub. The adjoining restaurant earns praise when open, but breakfast availability and policies vary, with confusing vouchers, closures, and no free breakfast. Overall, it suits travelers seeking a practical base in the western suburbs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Large indoor pool and a 24-hour fitness room are highlights; many enjoyed the pool, though some found it cold or dirty, short on towels and seating, and noted the absence of a hot tub. Free parking and a microwave per floor are mentioned.

Related guest reviews

6

Julie

24 Sept 2023

·

Stayed 1 night

Pool area is so nice but there is nowhere to sit. Lounge chairs are horrible and there is very little plastic chair/table seating. Need major updating of pool furniture.

8

Heather

10 Feb 2023

·

Stayed 2 nights

I stayed here two nights for a business meeting. The room was comfortable and updated. My only complaint is that the "heated" pool was not very heated.

10

Jennifer

30 Jun 2025

·

Stayed 2 nights

Clean quiet and pretty—I love staying here. Pleasant staff, nice 24 hr fitness room and beautiful indoor pool

10

kathleen

4 Feb 2024

·

Stayed 1 night

We stay at this hotel often and love it! The only thing we feel needs improvement is the seating in the pool area. There are only a couple tables with a few chairs and the lounge chairs are so sunken it’s difficult to get in and out. It’s a bit of a challenge for the older people in our family, especially when the few “normal” chairs are taken.

8

TARIQ

20 Apr 2025

·

Stayed 1 night

Indoor pool and 24 hr Gym

10

Gorge

31 Mar 2025

·

Stayed 1 night

Nice hotel pool is amazing needs a hot tub ..

8

Ryan

6 Apr 2025

·

Stayed 1 night

Stayed in a king. Met my expectations. Everything worked, it was clean. Nice restaurant on first floor. Pool was good size, and the workout room was adequate.

10

Mia

13 Jul 2025

·

Stayed 3 nights

We stayed for 3 nights at the hotel. I love the interior design, free and spacious parking, cozy ambience, very clean surroundings, friendly and accommodating staff. No microwave inside the room, but available near the vending machine. We are four in the family, 2 kids and 2 adults. Only 2 free breakfast. There are a lot of food restos nearby that we can try.

10

Steven

26 Jul 2025

·

Stayed 3 nights

This is a very nice hotel at a reasonable price. One of the nicest indoor pools I’ve seen. Rooms are charmingly retro, which I prefer to the cold, austere atmosphere in many hotels these days. The bed was very comfortable and caused me to oversleep. (The clock was not set correctly) I will definitely stay there again.

8

LaVinda

31 Mar 2025

·

Stayed 1 night

Very nice hotel. Clean and everyone friendly. My only complaint would be no towels by the pool and the most uncomfortable pool furniture I think I have ever sat on. Thanks for a great stay to see my kiddos.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe rooms and common areas as clean, but recurring issues include leftover trash, dirty carpets or pool areas, strong chlorine odors, and occasional pests; housekeeping responsiveness is inconsistent.

Related guest reviews

4

Jessica

17 Mar 2025

·

Stayed 2 nights

This property is very outdated. I did not get the feeling like it was very clean, either. The pool had dirt all around the perimeter where the water didn’t reach, the chairs in the pool area and the in our room were likely purchased in the 1990s and remain with little upkeep. The wallpaper in our room was peeling and overall the room was very, very dusty. I have allergies and they were on overdrive all during my stay. I don’t expect much, but I was not comfortable at all during my stay.

10

Sophia

28 Aug 2025

·

Stayed 2 nights

Air conditioning worked great and bathroom was nicely remodeled and clean. We did find garbage under our bed.

10

Lorie

14 Jun 2025

·

Stayed 2 nights

Carpets dirty but otherwise it was great!

6

TAMMY

1 Jan 2024

·

Stayed 1 night

The pool was filthy. You could not see to the bottom when looking down because it was so dirty. Employees were very nice, the place just needs a good scrubbing and some much needed updates.

10

Gregory

10 Nov 2025

·

Stayed 3 nights

We stay here twice a year on business. Staff was particularly helpful on this trip as I accidentally booked 2 rooms….was expecting a nights charge (or worse) for the second room but they simply cancelled it with no penalty. Very clean and comfortable rooms…close to everything we need while we’re there.

2

Carolina

5 Aug 2025

·

Stayed 4 nights

There was trash from the people before us. Housekeeping was rude even though i tried to be very understanding i didnt have them change my room every night all i wanted was towels after 3rd night there. Definitely need updated pictures. My key wouldn't work after each day sometimes twice day

8

Kelsey

29 Nov 2025

·

Stayed 5 nights

Clean room, efficient staff

10

Eduardo

18 Apr 2025

·

Stayed 2 nights

Very nice place. Friendly staff!. Very clean rooms.

10

Timothy

16 Nov 2025

·

Stayed 1 night

Peaceful and clean

4

zach

29 May 2025

·

Stayed 2 nights

Beds smelled and shower was dirty. Wet towels were left in the shower and the sink had someone’s toothpaste in it. First guy was nice others weren’t.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often comfortable and sometimes spacious with a retro feel, but decor and fixtures are dated; bathrooms can be small and poorly lit, beds run firm, and older thermostats contribute to temperature-control issues and occasional hall noise.

Related guest reviews

6

Jamie

18 Mar 2025

·

Stayed 1 night

The bed was comfortable and staff were nice… but this property is old very old.. i was shocked by the non digital thermostat. i didn't even bother to shower it was so small and felt like i could touch the ceiling.. I also felt like the key card system is weird and malfunctions.. i wont stay here again unless they do a remodel lbvs

8

Vicki

10 Nov 2025

·

Stayed 6 nights

Room is outdated but it was great for our purposes. We would only be there to sleep and shower. It was clean and comfortable.

6

Justin

7 Jan 2024

·

Stayed 1 night

The room was nice and plenty of room for two people. The bed was ok but not great. The big issue was the thermostat in the room had no numbers on it. Just warmer or colder. We would get hot and turn it down and get cold.

10

Gerald

15 Jul 2025

·

Stayed 1 night

Bed was little uncomfortable and that was it.

8

Robert

17 Jul 2025

·

Stayed 2 nights

Good stay for the price. Nice breakfast. Very small bathroom but clean and nothing to complain about.

10

Omar

3 Jul 2024

·

Stayed 1 night

Very clean and modern and updated rooms.

8

Briana

3 Dec 2023

·

Stayed 1 night

Overall it was okay. The outside definitely gives more depressing vibes, there was no microwave in the room so had to use the microwave in the lobby. The beds are very noisy and firm.

8

FRANK

4 Jul 2025

·

Stayed 3 nights

Room is very poorly lit. Working at the desk or shaving in the bathroom is virtually impossible the lighting is extremely poor. Not enough lights and those they have are inefficient bulb wattage/brightness. Karen at the front desk was excellent! Restaurant service and food was solid. Room was clean except the shower gel container was empty!

8

juanita

9 Jul 2024

·

Stayed 1 night

The rooms was nice. Need some updating but overall good. The bed was very hard for my liking. We couldn't get the temp correct in the room so we were cold!

10

Steven

26 Jul 2025

·

Stayed 3 nights

This is a very nice hotel at a reasonable price. One of the nicest indoor pools I’ve seen. Rooms are charmingly retro, which I prefer to the cold, austere atmosphere in many hotels these days. The bed was very comfortable and caused me to oversleep. (The clock was not set correctly) I will definitely stay there again.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, professional, and helpful with smooth check-ins and problem solving; some reports cite rudeness, limited staffing, or friction with third-party bookings/billing.

Related guest reviews

10

Jennifer

30 Dec 2022

·

Stayed 1 night

Very friendly front desk staff. Thank you!

6

April

24 Jun 2024

·

Stayed 1 night

The attendant at the front desk was very rude. When I inquired about a local map or info on the area he was very short with his answers and only directed me to the business center to print a map or walk across a busy highway to the gas station. It seemed what was happening on his phone was far more important than giving a silver of customer service.

10

Gregory

10 Nov 2025

·

Stayed 3 nights

We stay here twice a year on business. Staff was particularly helpful on this trip as I accidentally booked 2 rooms….was expecting a nights charge (or worse) for the second room but they simply cancelled it with no penalty. Very clean and comfortable rooms…close to everything we need while we’re there.

10

David

14 Jan 2025

·

Stayed 4 nights

I can't say enough about the wonderful front desk staff at this hotel. Helpful, friendly, smart folks who know how to make a hotel stay an enjoyable one. The rooms are spacious and clean, including generous desk space that was very useful for this visit. Very reasonable nightly rates. The adjoining Prairie Glen restaurant serves quality food, and it's worth adding the breakfast option for a hearty, made-to-order breakfast. I was in Glen Ellyn on a family-related matter, and this hotel was the best option in terms of location. I was fortunate that it also happened to be a fine place to stay. Thank you for the terrific service.

10

Greg

21 Apr 2024

·

Stayed 2 nights

Will at the front desk was amazing to work with. He handled a matter that was unexpected with the professionalism of someone who had many years of experience and he was young. He will be the reason we stay at the property again

10

Tessaundra Lynn Michelle

9 Feb 2025

·

Stayed 3 nights

They worked with me when the lock on the hotel door had a battery issue and I was able to get a new room.

10

Jennifer

1 Jan 2023

·

Stayed 1 night

Super friendly and helpful staff

10

David

12 Jan 2025

·

Stayed 1 night

Overall, highly recommended. I can’t say enough about the warm, helpful staff at the front desk. Really terrific. Rooms are clean and spacious, with reasonable rates. Adjoining Glen Prairie restaurant is very good, including the breakfast option.

8

Christopher

7 Aug 2025

·

Stayed 4 nights

Very friendly and accommodating staff. Great breakfast.

4

Peggy

2 Jun 2024

·

Stayed 2 nights

Hotel front desk lady May 31 was unfriendly and not helpful when I asked for a different room. Hot water was not hot enough for a satisfactory shower, there weren’t enough blankets and the bedding was thin and not plush at all. Will not be coming back.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient suburban location near shopping, dining, and major roads; generally easy to access and felt safe. Some guests found it farther from downtown Chicago and the airport than expected and noted a busy street.

Related guest reviews

10

Gregory

10 Nov 2025

·

Stayed 3 nights

We stay here twice a year on business. Staff was particularly helpful on this trip as I accidentally booked 2 rooms….was expecting a nights charge (or worse) for the second room but they simply cancelled it with no penalty. Very clean and comfortable rooms…close to everything we need while we’re there.

6

Chalea

30 May 2025

·

Stayed 3 nights

When booking this hotel, I read the distance from the airport to the location as well as how close the hotel was to the city. It has that the distance is about 30 minutes when in fact the distance from the airport to the hotel is close to an hour and the distance from the hotel to the city was also an hour both by vehicle. This was a huge inconvenience. Besides that the stay was overall good.

10

sarah

26 Jul 2025

·

Stayed 4 nights

It was further from the city than we thought but otherwise nice place

6

Robert

23 Jun 2025

·

Stayed 2 nights

Convenient location to tollway

8

Zikeda

1 Jul 2023

·

Stayed 3 nights

Very clean and quiet and the location is great

8

Nancy

27 Oct 2023

·

Stayed 1 night

On a very busy street.

8

Mark

8 Dec 2023

·

Convenient location.

10

MzNitaMarie

20 Nov 2024

·

Stayed 2 nights

The property is nice, located in a great neighborhood. I see myself staying there again in the future.

10

Felicity

26 Feb 2025

·

Stayed 2 nights

The property was in a good area for shopping and dining. Very clean rooms and gym/pool/lobby. Felt safe traveling and staying here. Will stay again

8

Jill

7 Apr 2023

·

Stayed 2 nights

Good location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The attached restaurant earns strong reviews, including gluten-free options and quality breakfasts when available. Complaints focus on closures or limited hours, lack of free breakfast, confusing vouchers, and a desire for better lobby coffee or room service.

Related guest reviews

10

Phyllis

13 Apr 2025

·

Stayed 1 night

Restaurant was not open

6

DAMIA

6 May 2025

·

Stayed 1 night

Booked this hotel specifically because of the onsite restaurant. Arrived after traveling over 12 hours expecting to be able to relax with a meal & a drink and the restaurant is not open. Area is not what I expected either. The hotel itself is nice and the staff member I interacted with is super courteous and helpful.

10

David

3 Aug 2025

·

Stayed 4 nights

Friendly, first-rate staff; spacious, clean, comfortable rooms; high-quality adjoining restaurant. A genuine pleasure to stay there.

8

Sandra

22 Oct 2023

·

Stayed 1 night

Very clean, only bad said it said with breakfast. When i went down to ask about breakfast they said oh sorry but the restaurant opens at 3pm but we have a brown paper bag breakfast to go. I was WHAT TF. Only bad thing. Need to update the no breakfast

10

David

19 Mar 2025

·

Stayed 2 nights

I was in Glen Ellyn to attend to some family matters and once again opted to stay at this hotel. The rooms are spacious and clean. The rates are very reasonable. The staff is genuinely friendly and courteous, helpful, first-rate professionals. The restaurant adjoining the hotel is excellent -- pay for the breakfast option. All in all, very highly recommended.

10

Daryl

18 Jul 2025

·

Stayed 1 night

Quick and easy, very clean. Good gluten free menu at the restaurant in the hotel. Gym could use updating

6

Jeff

7 Jun 2025

·

Stayed 2 nights

On our first night my wife found a cockroach in the bathroom. The breakfast on day 2 was a Buffett but was not good. The bacon was terrible.

10

Anthony

1 Sept 2025

·

Stayed 2 nights

This place is exactly what I would expect as a frequent business traveler, clean, easy, friendly folks. The only thing that’s missing is a decent breakfast and better coffee in the lobby all in all I’d say it’s a winner.

10

Audrey

26 May 2024

·

Stayed 2 nights

Very clean room! Quiet as well. No free breakfast or coffee is my only complaint.

4

Ana

3 Mar 2024

·

Stayed 1 night

Everything thing smells like chlorine. Room sheets towels. Paid for breakfast with reservations to be told at Check in no breakfast on Sunday

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $104	2 $110	3 $110	4 $110	5 $191	6 $216	7 $216
8 $110	9 $109	10 $108	11 $109	12 $100	13 $97	14 $99
15 $109	16 $109	17 $109	18 $109	19 $103	20 $109	21 $95
22 $103	23 $90	24 $100	25 $110	26 $111	27 $97	28 $96
29 $92	30 $93

Crowne Plaza Hotel Glen Ellyn/Lombard by IHG

Prices for Crowne Plaza Hotel Glen Ellyn/Lombard by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 King Bed

Premium Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room

Suite, 1 Bedroom

Guest reviews of Crowne Plaza Hotel Glen Ellyn/Lombard by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza Hotel Glen Ellyn/Lombard by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $106	26 $111	27 $110	28 $110	29 $109	30 $108	31 $111