Is parking available at the hotel?

Self parking is available on-site for a fee of USD 5.00 per day.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the hotel's location in relation to nearby attractions?

The hotel is located a 4-minute walk from Rockford Casino and 13 minutes by foot from Hardrock Casino Rockford. It is also 1.2 miles from Canine Corners Dog Park and 1.4 miles from Elliot Park Skate Park.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. The operational hours are not specified, but it is available year-round.

What are the hotel's policies regarding children?

Up to 4 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Residence Inn Rockford

What guests think

At Residence Inn Rockford, travelers highlight friendly staff and generally clean accommodations, while noting the property feels dated and that occasional maintenance or technology outages—such as TVs, Wi‑Fi, or phones—have disrupted some stays and impressions.

Breakfast is often described as hot and tasty with solid variety, though a few guests found it disappointing or ran into equipment issues. The property offers a pool, but multiple reviewers note the hot tub/whirlpool has been removed despite appearing in some photos. The location is convenient to the expressway and shopping, and several describe the area as quiet. Overall, expect solid value with trade‑offs in modernity.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool on site, but multiple guests report the hot tub or whirlpool has been removed despite appearing in photos, which caused disappointment.

Related guest reviews

4

Carol

2 Mar 2025

·

Stayed 2 nights

This place needs a refresh. I saw broken floor tiles, scratched and worn furniture, etc. Plus, phones weren’t working, so we couldn’t call the desk, TV’s weren’t showing any channels or streaming, and ice machine in the refrigerator didn’t work. The front desk staff were very nice, but this was the worst hotel experience I’ve had in a while.

6

DIANA

8 Jul 2025

·

Stayed 10 nights

I have stayed in several hotels in this area of Rockford and this hotel has the best pool. BUT, the mattress was horrible! I had nerve pain every day. I'd like to suggest [other than new mattresses] is 1) the lighting is very dim. Needs a couple of brighter lights. And 2) Needs a full length mirror. plus side, they have GREAT cookies every day! :)

10

Maricela

10 Aug 2023

·

Stayed 2 nights

I love how many hotels now have the shampoo, conditioner and body wash pumps in showers. Makes showering so simple. The mattresses were beyond heavenly, I always struggle to fall asleep while on vacation and seems like I need a vacation from my vacation, but these beds were phenomenal. Love the kitchen inclusion, it’s like a small home. It was great, and breakfast was enjoyable. Didn’t use the pool, but it’s there. Absolutely loved this place.

8

Jaylen

30 Sept 2025

·

Stayed 2 nights

Rooms were dated but clean overall. Family friendly. Ice maker outside room but hotel doesn’t provide buckets. Told us to use ice maker in room freezer but sign said it takes 72 hrs to produce ice and our stay was only 2 nights.

8

Sean

26 May 2024

·

Stayed 1 night

The staff was extremely friendly. But from the missing hot tub that was pictured, to the disappointing breakfast service. The value for the cost was not there.

10

Ellen

6 Jan 2023

·

Stayed 19,362 nights

My spouse and I (central Michigan) had a delayed Christmas here with our adult child (eastern Minnesota), and it was a lovely place to meet. Excellent restaurants nearby, and grand to have a kitchenette in our suite. I just wish they hadn't removed the whirlpool; still in the hotel pictures, but not actually there.

6

Joseph

6 Jun 2023

·

Stayed 4 nights

Dryers in the laundry don't work, hourly staff were nice, manager is a hack

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean with many compliments for housekeeping. Some mentioned musty odors and wear (old carpets, scratched furnishings) and occasional bathroom or amenity issues.

Related guest reviews

6

Marlene

3 Jun 2024

·

Stayed 3 nights

The staff was friendly. It was nice to a breakfast option. There was a crack in the bathroom sink and the wall-mounted soap was broken. The room was a bit outdated. The service was good.

6

Joseph

23 Feb 2024

·

Stayed 2 nights

I thought the room was very dingy. It was a little depressing. There was no dish soap for the dishes. There was an extra roll of papertowels which was nice. We were only there for 2 nights and were not going to buy dish soap. The staff was very pleasant. The room had an odor of cat urine upon walking into the room.

6

Jayne

13 Oct 2025

·

Stayed 1 night

Very rundown. Breakfast was disappointing. Bed and towels were okay. Room was old.

10

Ken

2 Jun 2025

·

Stayed 3 nights

The staff was friendly, the room was clean and comfortable and spacious. The breakfast was hot and tasty.

8

Richard

1 Jun 2025

·

Stayed 3 nights

Spacious room. Friendly staff. Rooms a bit dated but clean.

10

MRS B A

10 Jun 2025

·

Stayed 1 night

Huge double bedroom suite, 2 bathrooms with seating area and well equipped kitchen. Very clean & comfortable beds. Friendly and cheerful staff throughout. Very reasonable rates considering the facilities.

10

Miguel

26 Aug 2024

·

Stayed 3 nights

Everything was clean and the area was very quiet and close to a lot of good stores in one major thing about this place. The staff was awesome.

10

Allison

6 Oct 2024

·

Stayed 1 night

Very clean and friendly staff!

8

Amber

12 Jan 2025

·

Stayed 2 nights

The room was clean but the carpet was old. Lots of scratches and dents in the vanity. The breakfast was great and staff were friendly.

10

Marjana

15 Nov 2024

·

Stayed 1 night

My fiancé and I visit Rockford, IL quite frequently and this is the only hotel that we feel comfortable in. I work front desk at a hotel in Indiana and I know all the ins and outs. I can honestly say this hotel is 5 stars when it comes to cleanliness and customer service.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and apartment like with full kitchens and often comfortable beds, but decor is dated. Some reported poor sofa beds, occasional noise, and outages affecting in room Wi‑Fi, TV, or phones.

Related guest reviews

4

Carol

2 Mar 2025

·

Stayed 2 nights

This place needs a refresh. I saw broken floor tiles, scratched and worn furniture, etc. Plus, phones weren’t working, so we couldn’t call the desk, TV’s weren’t showing any channels or streaming, and ice machine in the refrigerator didn’t work. The front desk staff were very nice, but this was the worst hotel experience I’ve had in a while.

6

DIANA

8 Jul 2025

·

Stayed 10 nights

I have stayed in several hotels in this area of Rockford and this hotel has the best pool. BUT, the mattress was horrible! I had nerve pain every day. I'd like to suggest [other than new mattresses] is 1) the lighting is very dim. Needs a couple of brighter lights. And 2) Needs a full length mirror. plus side, they have GREAT cookies every day! :)

4

Paris

2 Mar 2025

·

Stayed 1 night

The WiFi didn’t work, two tvs did not work , when we arrived the phones were down for hours. I wasn’t expecting a $255 per night suite to not suit all the needs of traveling and being really comfortable. The staff at front desk was rude and had me and my family waiting because there phones was down so we had to call the third party who we booked through to update changes to our reservations and email the new update to them. All around very stressful check in process and the stay was not worth $255. A lot of amenities were not working and up to part.

10

Shari B

2 Oct 2023

·

Stayed 2 nights

The room was complete with a full kitchen and dishes. The linens were really nice too! The breakfast was very good with real eggs, waffles, bisquits, oatmeal, toaster, fruit.

6

Jayne

13 Oct 2025

·

Stayed 1 night

Very rundown. Breakfast was disappointing. Bed and towels were okay. Room was old.

4

Clifton

20 Jul 2025

·

Stayed 2 nights

Outdated

10

MRS B A

10 Jun 2025

·

Stayed 1 night

Huge double bedroom suite, 2 bathrooms with seating area and well equipped kitchen. Very clean & comfortable beds. Friendly and cheerful staff throughout. Very reasonable rates considering the facilities.

10

Dennis

17 May 2025

·

Stayed 1 night

Loved the room…we had a suite with two bedrooms with king beds.

10

Jacquelyne

31 Mar 2025

·

Stayed 3 nights

Love the king room. The kitchen has pretty much everything you need. The breakfast is very nice. Great place to stay and not feel like you are in a hotel. It’s like your own little apartment. Highly recommend.

10

Veronica

28 Jun 2024

·

Stayed 1 night

We enjoyed our stay. I think our only complaint was the waffle iron during breakfast wasn't cooking our waffles thoroughly. Our room was bigger than i expected as it came with a kitchenette and a large sofa bed, perfect for me and my 2 kids.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming, and helpful, with smooth check ins. A few experienced rude or unavailable front desk service and stressful check ins during a phone outage.

Related guest reviews

4

Paris

2 Mar 2025

·

Stayed 1 night

The WiFi didn’t work, two tvs did not work , when we arrived the phones were down for hours. I wasn’t expecting a $255 per night suite to not suit all the needs of traveling and being really comfortable. The staff at front desk was rude and had me and my family waiting because there phones was down so we had to call the third party who we booked through to update changes to our reservations and email the new update to them. All around very stressful check in process and the stay was not worth $255. A lot of amenities were not working and up to part.

6

Pamela

25 Aug 2024

·

Stayed 1 night

I thought I was suppose to get two queen size beds. Instead I got a suite. It had a bedroom with a queen bed and the front room had a pull out bed. When you open it it came out all the way to the desk . It also was so close to the bedroom door that you could not open it all the way. The bathroom was in the bedroom. So the person sleeping in the front room had to walk into the bedroom . Was not able to give the people in the bedroom any privacy. The pull out bed was the worst thing I have ever slept on. I have slept in Japan on mats and the pull out bed was worst. The bars under the bed were sticking in my back all night. I went to the office to complain and get pain pills so I could deal with it in the middle of the night but no one was at the dask

10

Eboni J

21 Nov 2024

·

Stayed 1 night

The receptionist was so very sweet and helpful when we arrived. I wish I remembered her name so I could put it here she made the stay so much better!!

10

Lorena

14 Sept 2025

·

Stayed 1 night

Staff was friendly and check in was quick

4

Arlene

30 May 2025

·

Stayed 3 nights

Just old, not updated. Very friendly people and staff provided excellent service.

10

Miguel

26 Aug 2024

·

Stayed 3 nights

Everything was clean and the area was very quiet and close to a lot of good stores in one major thing about this place. The staff was awesome.

10

Allison

6 Oct 2024

·

Stayed 1 night

Very clean and friendly staff!

10

Joseph

29 Sept 2025

·

Stayed 1 night

Friendly staff

2

Jemalla

25 Aug 2024

·

Stayed 1 night

We contacted the front desk about our television not working and she said she would call the company which is in Canada to reset it. I called back about 30 minutes later and she said a server was down and other tvs were out as well. Upon checkout we asked for a credit to our room because of the issue. She said contact the manager because she couldn’t do anything. Very disappointed with this hotel. I won’t be staying here anymore.

10

Marjana

15 Nov 2024

·

Stayed 1 night

My fiancé and I visit Rockford, IL quite frequently and this is the only hotel that we feel comfortable in. I work front desk at a hotel in Indiana and I know all the ins and outs. I can honestly say this hotel is 5 stars when it comes to cleanliness and customer service.

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AI-generated summary based on recent guest reviews

Location

Convenient to the expressway and close to shopping and restaurants, with a generally quiet setting. Some noted nearby road construction or pricier dining with waits.

Related guest reviews

8

Richard

3 Jun 2025

·

Stayed 1 night

Lots of grass

8

Brandon

13 May 2024

·

Stayed 1 night

Nice place. Room was clean and spacious. Road construction was passable. Local dining options were kinda pricey with long wait times. Woild stay there again though.

10

Quiana

28 Apr 2025

·

Stayed 2 nights

I love just the place and the area

10

Paula

24 Oct 2024

·

Stayed 1 night

Central to the expressway

10

Ellen

6 Jan 2023

·

Stayed 19,362 nights

My spouse and I (central Michigan) had a delayed Christmas here with our adult child (eastern Minnesota), and it was a lovely place to meet. Excellent restaurants nearby, and grand to have a kitchenette in our suite. I just wish they hadn't removed the whirlpool; still in the hotel pictures, but not actually there.

10

Miguel

26 Aug 2024

·

Stayed 3 nights

Everything was clean and the area was very quiet and close to a lot of good stores in one major thing about this place. The staff was awesome.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as hot, tasty, and with decent variety. Others found it disappointing or ran into service and equipment issues like an undercooking waffle iron.

Related guest reviews

10

Fabrizio

16 May 2024

·

Stayed 2 nights

Good value for money and good breakfast

10

Maricela

10 Aug 2023

·

Stayed 2 nights

I love how many hotels now have the shampoo, conditioner and body wash pumps in showers. Makes showering so simple. The mattresses were beyond heavenly, I always struggle to fall asleep while on vacation and seems like I need a vacation from my vacation, but these beds were phenomenal. Love the kitchen inclusion, it’s like a small home. It was great, and breakfast was enjoyable. Didn’t use the pool, but it’s there. Absolutely loved this place.

10

Shari B

2 Oct 2023

·

Stayed 2 nights

The room was complete with a full kitchen and dishes. The linens were really nice too! The breakfast was very good with real eggs, waffles, bisquits, oatmeal, toaster, fruit.

8

Sean

26 May 2024

·

Stayed 1 night

The staff was extremely friendly. But from the missing hot tub that was pictured, to the disappointing breakfast service. The value for the cost was not there.

6

Jayne

13 Oct 2025

·

Stayed 1 night

Very rundown. Breakfast was disappointing. Bed and towels were okay. Room was old.

10

Paula

12 May 2025

·

Stayed 1 night

Clean, nice breakfast - they had a hot breakfast sandwich for you to grab and take before the regular breakfast was served. Comfortable beds.

10

Ken

2 Jun 2025

·

Stayed 3 nights

The staff was friendly, the room was clean and comfortable and spacious. The breakfast was hot and tasty.

8

Amber

12 Jan 2025

·

Stayed 2 nights

The room was clean but the carpet was old. Lots of scratches and dents in the vanity. The breakfast was great and staff were friendly.

10

Veronica

28 Jun 2024

·

Stayed 1 night

We enjoyed our stay. I think our only complaint was the waffle iron during breakfast wasn't cooking our waffles thoroughly. Our room was bigger than i expected as it came with a kitchenette and a large sofa bed, perfect for me and my 2 kids.

10

Tim

21 Mar 2023

·

Stayed 1 night

Nice spacious room. Great breakfast. I wish the pet fee amount would show on Hotels.com website as it was $75, which is a bit high for a small dog.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $149	2 $195	3 $189	4 $173	5 $177	6 $183	7 $181
8 $140	9 $188	10 $177	11 $176	12 $165	13 $209	14 $188
15 $146	16 $172	17 $183	18 $175	19 $162	20 $168	21 $177
22 $144	23 $144	24 $162	25 $154	26 $156	27 $164	28 $160
29 $130	30 $156

Su	Mo	Tu	We	Th	Fr	Sa
		1 $167	2 $172	3 $156	4 $154	5 $167
6 $133	7 $162	8 $167	9 $167	10 $162	11 $167	12 $159
13 $146	14 $162	15 $167	16 $156	17 $156	18 $167	19 $167
20 $146	21 $156	22 $156	23 $156	24 $146	25 $162	26 $162
27 $146	28 $156	29 $156	30 $157	31 $157

Residence Inn Rockford

About this property

Location

Room options

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Suite, 2 Bedrooms, Fireplace

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Studio, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Suite, 2 Bedrooms, Fireplace (Mobility Hearing Access, Roll-In Shower)

Guest reviews of Residence Inn Rockford

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Rockford

Prices for upcoming dates