Is parking available at the property?

Free self-parking is available on-site, and there is also off-street parking. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Are pets allowed at the property?

Pets are allowed with a pet deposit of USD 75.00 per stay and a pet fee of USD 75 per accommodation, which may vary based on length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities including a registration desk, public washrooms, and meeting spaces. There is also an elevator and a stair-free path to the entrance.

Where is the property located in relation to key landmarks?

The hotel is located in the business district of Schaumburg, within a 5-minute drive of Schaumburg Convention Center and Woodfield Mall. It is approximately 14 miles from Donald E. Stephens Convention Center and 10.8 miles from Allstate Arena.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests. The operational hours are not specified, but it is a year-round facility.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a minimum age of 18 when sharing a room with an adult.

Embassy Suites by Hilton Chicago Schaumburg

Average nightly price at Embassy Suites by Hilton Chicago Schaumburg Woodfield by month, last 12 months (USD)
Month	Average price
January	$126
February	$141
March	$162
April	$161
May	$165
June	$175
July	$173
August	$157
September	$179
October	$182
November	$148
December	$128

What guests think

Across many reviews, Embassy Suites by Hilton Chicago Schaumburg Woodfield earns praise for friendly staff, spacious suites, and a complimentary breakfast with made-to-order omelets, though guests also report elevator delays, periodic pool closures, and rooms that feel dated in places.

Cleanliness is often praised, yet some reviews cite unclean bathrooms, missed housekeeping, or in-room wear and minor maintenance problems like weak hot water or noisy plumbing. The location near the convention center, Woodfield Mall, and plentiful dining is convenient, and many enjoy the nightly reception. Overall, a practical choice for the area if occasional delays and dated elements won't bother you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Elevators are a recurring pain point, with units out of service and long waits. The pool is often closed or small, the hot tub has been removed, bar hours can be limited, and parking is easy or free.

Related guest reviews

10

Luzalicia

Jul 18, 2025

·

Stayed 2 nights

Staff was very attentive and friendly. My only issues were that the pool was a little small for the size of the hotel and the interior of the elevators was not the nicest cosmetically.

10

Susan

Sep 29, 2025

·

Stayed 2 nights

Very nice hotel, clean, staff was friendly and efficient, The complimentary breakfast was very good. The only thing I will say is that they only had one elevator running so there were longer waits to get an elevator but that was a minor inconvenience.

2

Dawn

Jul 15, 2023

·

Stayed 6 nights

Advertised to have pool and hot tub. They haven’t had the pool and hot tub opened in over a year. My grandchildren were very disappointed. 😢

6

Amy

Sep 11, 2025

·

Stayed 1 night

Good breakfast if you get to it early. Should extend nightly reception hours. Good parking. Building and rooms are dated. Pull out bed mattress was shot.

10

Marcellina

Dec 2, 2023

·

Stayed 3 nights

Easy drive from the airport & easy to access a large shopping mall. Ample free parking nearby. Very comfortable, clean rooms.

8

Mina

Oct 13, 2025

·

Stayed 3 nights

Location close to what mattered to us for the purpose of this trip, clean rooms and nice staff, certain areas are outdated particularly the elevators (so slow especially in peak breakfast and check out times)

8

Travelle

Sep 2, 2025

·

Stayed 4 nights

It was nice but the limited bar hours were pretty bad

8

Niandis

Mar 23, 2025

·

Stayed 2 nights

The elevators were terrible!

8

Lynette

Sep 27, 2025

·

Stayed 2 nights

Only 2 of 4 elevators worked and they were SLOW AS

10

Seneca

Feb 14, 2023

·

Stayed 2 nights

I didn't like that this the second time staying here and there was no pool.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and common areas clean, but others report unclean bathrooms, stains, odors, or missed replenishment, making cleanliness inconsistent.

Related guest reviews

10

Kelly

Nov 17, 2025

·

Stayed 2 nights

Room was very clean and spacious. Staff was courteous and helpful.

10

Anastasia

Jun 20, 2025

·

Stayed 4 nights

Very well kept property inside and out. The rooms were very clean and very spacious. If I ever come to Schaumburg again I will be staying here!

10

Roselle Camille

Sep 21, 2025

·

Stayed 2 nights

Overall, the stay was excellent; the staff were friendly and welcoming, and the facility was generally clean. My room was okay, with the usual wear and tear on the furniture. The vanity table inside the bedroom still has some sticky residue from I don't know what, the curtain has a very noticeable stain (blood or chocolate or something), and one of the towels has a stain too (does not look old). Hope this issue can be addressed for the future occupants. On the bright side, having a microwave and a personal fridge helps out, especially for leftovers or a late-night snack fix.

10

tamara

Jan 21, 2025

·

Stayed 1 night

Very clean

4

Blessing

Oct 1, 2025

·

Stayed 3 nights

This location was very subpar, unfortunately. Our family booked two rooms for a 3 night stay for a graduation at the convention center nearby. The walk was great and very accessible. However, we were most disappointed by the cleanliness of this hotel and the customer service when issues were raised. For example, when we checked in the room was absolutely disgusting. It simply had not been cleaned, especially the bathroom. The only thing that was clean were the sheets. When we asked about why the bathtub looked so gross and the room looked like no one had cleaned it, the front desk attendant said that because they were so booked they didn't have time to fully clean all the rooms and they'd try to have someone come by later ( day 2). WHAT?! We paid full price but get a half cleaned room?! A bathtub that still has visible gunk from the previous guests?! What a crying shame! That has to be some sort of health code violation. And to add insult to injury, the attendant was very cold and matter-of- fact. We were very disappointed by our stay, will not be back, and will not recommend for others to stay here.

6

Jennifer

Aug 5, 2024

·

Stayed 2 nights

Don’t let the pictures online fool you. Our room didn’t look anything like the pictures advertised. We had a king with a pull-out bed. Starting with the king room- the ceiling was peeling and looked like like the plaster was going to fall at any second, there was a large stain on the curtain, questionable if the sheets had been changed and the room didn’t look as if it was vacuumed. The bathroom was incredibly small and dirty- water spots on mirror and hair in the shower and on the floor. We had one hand towel and 2 bath towels for 4 people. Come on! The main room with the pull-out- there were wrappers under the bed and no sheets, blankets or pillows to make the bed. Super frustrating to have to ask for extra towels and sheets late at night when they should have been in the room. The elevators were super slow because one side only had one working. The happy hour could really use some better snack choices. Adults don’t want to eat goldfish crackers and trail mix! Do better!

4

sarina

Nov 25, 2023

·

Stayed 2 nights

Floor in the room had food stains and was smelly

4

Jennifer

Nov 12, 2023

·

Stayed 1 night

The room was not very clean when we checked in. I let the cleaning staff, knowing rather than put us in a new room. They came in without spray bottle.

10

Long

Nov 20, 2025

·

Stayed 1 night

The room was clean, the front desk was super courteous and helpful! Highly recommend a stay here!

10

Glaiza

Oct 13, 2025

·

Stayed 1 night

Rooms are very clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and comfortable for families, but decor shows age; bathrooms are small, and some rooms have worn sofa beds, loud A/C or plumbing, and weak water pressure/temperature.

Related guest reviews

10

Guy

Oct 25, 2025

·

Stayed 2 nights

Wonderful reception with non- alcoholic alternatives and snack mix celery and carrots with dip. Comfortable bed and pillows lots of space in the suite, 2 TVs, living room and bedroom. 3 blocks from convention center.

10

Alicia

Mar 30, 2025

·

Stayed 1 night

I love the layout of the hotel! Rooms were great. Service was amazing. You couldn’t tell there were so many families staying at the hotel cause you couldn’t hear ANYONE outside when you’re in the room! Highly recommend and definitely returning ☺️

8

Andrea

Jul 5, 2023

·

Great location. Spacious rooms. No natural light for the living area of the room that also has a table. Small mini fridge with no freezer compartment.

6

Lakia

Mar 17, 2025

·

Stayed 3 nights

The rooms need a lot of work. They are spacious but, there was water damage on the roof (peeling) of the room. The vent fell and hit my son in the head while he was in the bathroom. However, the staff is polite. We stayed in the 7th floor.

6

Amy

Sep 11, 2025

·

Stayed 1 night

Good breakfast if you get to it early. Should extend nightly reception hours. Good parking. Building and rooms are dated. Pull out bed mattress was shot.

6

Daniel

Mar 26, 2025

·

Stayed 3 nights

Breakfast was best part of our stay. Room was very comfortable although showing the age of the property.

8

Sarah

Jul 28, 2025

·

Stayed 1 night

Hotel is nice. Pool was kind of small. The customer service was alright. The hotel itself was surprisingly very nice on the inside. Our room was big. The mattresses were very worn in but cleanliness was good. Our bathtub pipes kept making weird sounds throughout our stay.

8

Ronald

Jul 7, 2025

·

Stayed 2 nights

Room spacious but bathroom small. Our room on 7th floor...elevators very slow which was annoying. Fabulous breakfast with eggs cooked to order. Also, nice evening reception with snacks and 2 complinentary drinks. Hilton app on phone allows check in and check out and open room door....very convenient.

8

Sydney Jo

Jun 7, 2023

·

Stayed 6 nights

Mostly really liked this hotel. The center atrium is surprisingly cozy with several nooks with comfy seating. The rooms are spacious. The walls are pretty sound proof, so any noise comes from the frosted glass windows between your living room and the atrium. Close the door between the bedroom and the living room and all is quiet again. The staff was wonderful and very quick to help if we needed anything. There's even a little convenience store nook by the front desk if you want snacks late at night or forgot an essential toiletry. My only real complaint was the bathroom. It's just tiny enough to have some awkward spaces and you have to do some weird tango for two people to be getting ready in the morning. The shower has pathetic water pressure and took so long to heat up that I thought I was using the faucet wrong at first. It's probably just an older building so I don't know how much they can do to fix that.

6

Stephanie

Mar 20, 2023

·

Stayed 2 nights

Hotel is nice for the most part. It is old and needs updates to the rooms and bathrooms

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and accommodating. Some guests experienced slow check-in, unhelpful responses, or inconsistent follow-through on issues.

Related guest reviews

4

Katherine Kim

Aug 27, 2023

·

Stayed 2 nights

The buffet breakfast was good... That's where the traditional Embassy Suites brand STOPS. The place is old and a bit rundown. Plumbing is horrible, the toilet wouldn't flush property and when i called for assistance, person duty advised me that i could pick up a plunger from the front desk once he located one. I was totally shocked at the non chalant reaction when we were freaked out at the plumbing. In addition, we literally had to turn on the shower 10 minutes prior to using as it took that long for the water to warm up. 😑 We have never had issues with any Hilton prior to this and no we are a bit hesitant about future bookings.

10

ihuoma

Jul 21, 2025

·

Stayed 2 nights

Everything was good except for the over-booking part. Management should be able to know when they are fully booked to avoid double booking.

10

Juliette

Dec 27, 2025

·

Stayed 6 nights

Friendly staff Eric was a pleasure always smiling. Housekeeping was great!

6

Andrew

Jun 27, 2024

·

Stayed 2 nights

The property was in a great location. The two women who worked the front desk are great, but their managers did not do much. A long line was often formed; one person worked and dealt with the hostile customers while the managers watched and did nothing. When I arrived, they couldn't find my reservation, and the front desk clerk had to call a manager. It took him 45 minutes show up.

6

Duncan

Jun 16, 2025

·

Stayed 6 nights

Took over 2 hours for our room to be ready. Elevators frequently had issues.

2

Hector

Jun 16, 2024

·

Stayed 1 night

I have been staying at this property regularly for the last year. I have always had a good experience overall. Tonight, I had the worst experience checking in. I honestly understand the night shift must be hard, but the person who was in charge of reception June 15th honestly was rude, unempathetic and right down ill tempered. He didn’t speak or answer questions. What really made me explode was when he was rude to my father when he simply asked about breakfast times. When I complained he lashed back… honestly, this type of person ruins a whole year of great experiences. I will speak to the day manager tomorrow. I will consider going forward if I should take my business elsewhere. So many options today, that when a person doesn’t understand what it means to be in the service industry, O believe we should at least let them know.

10

Dominique

Oct 7, 2025

·

Stayed 1 night

Everything about this hotel was amazing! Haya at the front desk was the best and so personable. Will definitely be back.

10

Flo

Jun 30, 2025

·

Stayed 1 night

Great stay excellent first impression with Dwayne at check in. Great cocktails during the manager’s reception (I’m writing this from the Embassy Suites outside of Milwaukee- not even close). They gave us an additional hour for checkout all around fantastic stay.

4

isabel

Apr 27, 2025

·

Stayed 1 night

Went to the property at around 12 pm to check availability of my room and told them I have a wedding early evening and drove more than 12 hours from Georgia the front desk said they’ll try. Came back at 3:30 pm and this time the front desk was not as nice or accommodating or sympathetic.

10

Jennifer

Sep 9, 2025

·

Stayed 1 night

The staff at this hotel is exceptional. I always look forward to my annual trip and it’s such a cozy place. Happy hour and the suites just cannot be beat.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to the convention center, Woodfield Mall, and numerous dining options; often described as safe and quiet with easy access.

Related guest reviews

10

Ron

Aug 12, 2025

·

Stayed 1 night

Great place to come for work training. Very close to training facility

10

Stephanie

Mar 5, 2023

·

Stayed 1 night

We always stay at an Embassy Suites but this one was our favorite. Front desk went above and beyond for us. Convenient location close to convention center and Woodfield mall. We’ll be back!

10

Ron

Jul 18, 2025

·

Stayed 4 nights

Lots of places to eat right down the street

10

Guy

Oct 25, 2025

·

Stayed 2 nights

Wonderful reception with non- alcoholic alternatives and snack mix celery and carrots with dip. Comfortable bed and pillows lots of space in the suite, 2 TVs, living room and bedroom. 3 blocks from convention center.

10

Juan

May 6, 2025

·

Stayed 4 nights

This Hotel is on the center of shopping, dining and Chicago area. Safe, Quiet, Clean. We had been staying there for the last 8 years.

8

Vernice

Apr 20, 2025

·

Stayed 2 nights

Well maintained and located in a convenient location.

10

William

Jun 23, 2025

·

Stayed 2 nights

Great location near the convention center. I love the made to order omelet station. The room was very spacious and the bed was comfortable.

10

Marcellina

Dec 2, 2023

·

Stayed 3 nights

Easy drive from the airport & easy to access a large shopping mall. Ample free parking nearby. Very comfortable, clean rooms.

10

Jasmine

May 17, 2025

·

Stayed 2 nights

Was 5 minutes from the mall. Great time.

10

Tunisia

Jul 21, 2025

·

Stayed 3 nights

Excellent location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is a highlight with made-to-order omelets and good variety, though lines can be long. The evening reception is appreciated, but snacks and bar hours can be limited.

Related guest reviews

8

Jessica

Oct 13, 2025

·

Stayed 1 night

Staff was friendly and the room, lobby and restaurant area was very clean. The breakfast was included and was very good!

6

Janine

Dec 29, 2025

·

Stayed 1 night

If you want to wait 10 minutes to get an omelet, then it is the place for you. If you want to get the hot pre-prepared food, be prepared to wait 10 minutes because the line for the omelets is right in front of the hot pre-prepared food.

10

henry

Dec 16, 2025

·

Stayed 1 night

Breakfast could use a separate line for waffles. Half the people waiting in line were for waffles and slowing the omelet making.

10

Janeen

Aug 12, 2025

·

Stayed 2 nights

The hotel vibe was fun. The evening happy hour was great. The bar staff were very attentive. The Hotel was clean especially in the common areas. The breakfast buffet was well stocked and all the food was hot

10

tashi

Oct 14, 2023

·

Stayed 1 night

Awesome hotel specially the morning breakfast banquet servers. Servers and omelette station cooks are very polite, provided fast excellent service. Will definitely be coming back again and thank you!

4

Luke

Apr 24, 2023

·

Stayed 1 night

First, we love embassy rooms for how the sleeping arrangements work for our family. Love breakfast options. The pool was drained and there was no notice prior to booking or checking in- no discount or available refund even though we specifically wanted to book a hotel with pool for our kids. The managers reception, which Embassy Suites is known for, had only popcorn with no bowls or plates available to get any. And we were given 1 free drink (which is still great but I thought it used to be more). We didn’t want to pay to get another drink because there was only 1 bartender and it took us 20-30 minutes just to get our first drink. Breakfast was good but the line to get a omelet wasn’t worth waiting in (probably 15 people waiting in line with 1 cook) so I can’t give my review on that. Only one elevator was working. Overall, not the worst experience but we would have absolutely stayed elsewhere if we had known the pool was broken.

8

Terry

Jun 18, 2025

·

Stayed 1 night

The hotel was very clean and the ambience cozy, the only issue was the food and food area staff not exactly on point just ok I will say . 4 star's

10

clotel

Dec 16, 2025

·

Stayed 4 nights

The breakfast menu was excellent

8

Travelle

Sep 2, 2025

·

Stayed 4 nights

It was nice but the limited bar hours were pretty bad

10

Anton

Aug 17, 2025

·

Stayed 3 nights

Really happy with my stay. Very affordable (visiting from CA) nice spacious room (with leaving room), friendly service and happy hours (free drinks from 5:30 - 7:30 nice add on) and good breakfast for a free one. Even an omelet stand which is a big plus since I can not stand “scramble eggs” from a bottle. And it all about 150 a night? Will stay again anytime.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $157	2 $175	3 $173	4 $185	5 $186	6 $196	7 $328
8 $139	9 $150	10 $126	11 $126	12 $140	13 $146	14 $146
15 $162	16 $166	17 $145	18 $191	19 $131	20 $133	21 $132
22 $110	23 $131	24 $131	25 $117	26 $139	27 $139	28 $139
29 $143	30 $122

Su	Mo	Tu	We	Th	Fr	Sa
		1 $138	2 $138	3 $135	4 $141	5 $184
6 $129	7 $135	8 $139	9 $138	10 $142	11 $141	12 $127
13 $145	14 $135	15 $138	16 $138	17 $131	18 $133	19 $133
20 $129	21 $135	22 $138	23 $138	24 $131	25 $133	26 $140
27 $129	28 $135	29 $138	30 $138	31 $148

Embassy Suites by Hilton Chicago Schaumburg Woodfield

Prices for Embassy Suites by Hilton Chicago Schaumburg Woodfield

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Microwave, Corner

Executive Suite, 2 Double Beds, Microwave

Suite, 1 King Bed with Sofa Bed, Microwave

Suite, 1 Double Bed with Sofa Bed, Mobility Accessible

Executive Suite, 1 King Bed, Microwave

Suite, Multiple Beds, Microwave

Suite, Multiple Beds, Microwave, Corner

Room, 1 King Bed with Sofa Bed, Mobility Accessible

Guest reviews of Embassy Suites by Hilton Chicago Schaumburg Woodfield

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Chicago Schaumburg Woodfield

Prices for upcoming dates