Name: Residence Inn by Marriott Chicago Schaumburg/Woodfield Mall
Address: 1610 McConnor Parkway, Schaumburg, Illinois, United States of America, Schaumburg, Illinois, US
Price range: $136–$319 per night
Rating: 8.55

What guests think

At Residence Inn by Marriott Chicago Schaumburg/Woodfield Mall, travelers frequently praise the friendly, accommodating staff, overall cleanliness, and convenient location near shopping and the convention center, with spacious suites and generally good breakfast contributing to comfortable, family-friendly stays.

Some reviews note dated interiors, inconsistent bed comfort, and occasional noise from thin walls or nearby AC units. While most found housekeeping solid, a few reported serious lapses and maintenance issues, and a couple of guests experienced service problems such as a relocation, disorganized check-in, or surprise charges. Facilities include a well-liked pool; multiple guests reported the hot tub is closed. Expect a convenient, suite-style stay with warm service, but check recent room condition and amenity details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests liked the pool; multiple reviews say the hot tub is closed despite photos.

Related guest reviews

2

Anitra

Dec 13, 2022

·

Stayed 1 night

Surprise charges on my bill 2 days after check out! Bed uncomfortable. Old pillows. No hot tub. Hot tub advertised in photo as false representation of hotel.

10

Jose

May 5, 2025

·

Stayed 1 night

Coffee and tea is avaliable 24 hrs, they give you complementary snacks, lemon/cucumber water was always available. It was a pleasant stay

10

annette

Jun 14, 2023

·

Stayed 1 night

The pool area no towels

6

TIFANY

Apr 3, 2023

·

Stayed 1 night

This property is in need of an upgrade..so outdated .The employees are wonderful and the property is very clean just my room had broken tables.overall my kids enjoyed the pool and basketball court so it was worth the stay.

10

Jodi

May 17, 2025

·

Stayed 1 night

Great experience. The hotel was very nice and comfortable. The pull out sofa bed wasn’t super comfortable, but they typically aren’t. It was still fine. Very nice staff. The pool was great, too.

10

Juan

Sep 2, 2024

·

Stayed 1 night

Staff was very helpful ,the pool was clean , the room are excellent !

6

Melissa

Feb 20, 2023

·

Stayed 1 night

I always check out the pool and hot tub photos before booking a hotel, and it looked great. The pool is large and the water was warm. However, the hot tub was closed and tiled over two years ago. The pool area also had large windows and left the pool area cooler.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the property and rooms as clean or spotless, but several reviews report serious lapses and inconsistent housekeeping.

Related guest reviews

10

Linda

Jun 15, 2025

·

Stayed 1 night

I was there for a family trip and the hotel was very clean and the staff was nice.

8

Hannah

May 23, 2025

·

Stayed 1 night

The hotel was clean and staff was friendly. We requested more towels and they were brought right away. Breakfast was good and what you would expect.

2

Kashyap

Apr 14, 2025

·

Stayed 1 night

Bathroom was messy, toilet pot was stinking and full of shitt !! please see the photo attached! I walked out of Hotel in 1 hour and they still haven’t refunded me!

2

Kimmisha

May 24, 2023

·

Stayed 1 night

Filthy hotel vey nasty

8

Prasanna

May 27, 2023

·

Stayed 17 nights

Stay is pleasant and room are also good , old set up but good space . Only issue which we have is the house keeping which is not that frequent.

10

Ramell

Jan 3, 2026

·

Stayed 1 night

The moment I walked in the lobby staff was nice lobby is amazing sitting area room was amazing clean and had

8

Chad

Nov 13, 2024

·

Stayed 7 nights

Staff is great! Breakfast setup is great! Rooms are nice! Housekeeping has some challenges. It's a really great place to stay.

10

georgia

Jun 5, 2024

·

Stayed 1 night

The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble.

4

Zoua

Oct 15, 2023

·

Stayed 2 nights

When we arrived at the hotel, the front desk staff was friendly. The reason why my experience wasn't so great was because the walls were so thin. We could hear kids running around and screaming. When we got to our room, it definitely wasn't as clean as I thought it would be. The blanket had a stain, so I requested a new one. The toilet also had a pubic hair on the toilet seat. Worst of all, there was a KNIFE on the ground. It was at the front entrance of the door and blended in with the carpet. He stepped on the knife, but luckily, he still had his shoes on. If his shoes were off, he could have got injured.

10

Lilybeth

Aug 15, 2024

·

Stayed 1 night

The room is clean and spacious. The extra blanket has a fresh scent of fabric conditioner, indicating that it's newly washed. I can really sense the freshness. I would definitely recommend this hotel—I love how clean it is.

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Rooms

Suites are often spacious and well-equipped, but several guests found beds uncomfortable or worn, and some noted dated furnishings, small layouts, or noise from thin walls or nearby AC units. A few mentioned pull-out sofa problems and occasional TV/internet issues.

Related guest reviews

8

Brittany

Aug 15, 2024

·

Stayed 1 night

It was a nice day but the bed had a big dent in the middle that made a uncomfortable sleep.

6

Ashish

Jun 2, 2025

·

Stayed 3 nights

rooms are noisy due to ac units being close to the bed

8

Thomas

Aug 12, 2024

·

Stayed 3 nights

Pleasant place but failed to inform us they were having serious cable television problems. Neither television worked for about 20 hours. It seemed other guests had similar problems. When I asked to speak to a manger they refused. Really? Charged me for slow internet that barely worked. Location is wonderful. Between IKEA and Costco. Lots of choices in the Chicago area. Pick a place where they listen to the guests.

8

Kyle

Jan 16, 2023

·

Stayed 19,371 nights

The room was nice and ability to cook and have your own dishes. Room felt small and crammed with furniture.

6

Dana

Apr 1, 2023

·

Stayed 2 nights

Very thin walls. Beds are very stiff and hard. Also the offered breakfast was all stale food.

8

Merih

Apr 21, 2024

·

Great spot near restaurants and shops. Clean location and rooms. My only complaint was that the bed was like sleeping on a pile of laundry. Bed was incredibly uncomfortable. We had two others in our party and the complained about the same problem. I checked another room and the bed was just as lumpy and uncomfortable. Not happy about that. However the shower was amazing with lots of hot water and very good pressure…which is important.

4

Barbara

Feb 1, 2023

·

Stayed 1 night

It's the smallest, claustrophobic room we've ever had at a Residence Inn. We can barely move around w/o bumping each other.

8

Janice

May 18, 2025

·

Stayed 2 nights

Love the hotel. Verynice rooms, that included a kitchenette with pans,plates and silver.

2

Ephraim

Apr 3, 2023

·

Stayed 1 night

pungent or smoking smell in the room the sofa bed was broken

8

Marjorie

Jun 14, 2023

·

Stayed 1 night

Needs a remodelation in bathrooms , looks pretty outdated

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Service

Staff are widely praised as friendly, helpful, and accommodating, with quick responses to requests and thoughtful gestures. Some guests reported issues such as a relocation, disorganized check-in, housekeeping entering without knocking, difficulty reaching a manager, surprise charges, or limited overnight support for emergencies.

Related guest reviews

10

APOLINAR

Sep 24, 2025

·

Stayed 3 nights

Staff was very friendly when walking in and clearly communicated everything I needed to know during my stay.

10

Michael

Mar 16, 2025

·

Stayed 2 nights

Staff was very nice and accommodating. My daughter wanted some milk at night time and they don’t sell it at the desk. The manager went back to the kitchen and got us some milk from the breakfast area. Saturday morning the staff member running the breakfast was hustling his butt off and kept everything filled and it was delicious!

8

Hannah

May 23, 2025

·

Stayed 1 night

The hotel was clean and staff was friendly. We requested more towels and they were brought right away. Breakfast was good and what you would expect.

8

Thomas

Aug 12, 2024

·

Stayed 3 nights

Pleasant place but failed to inform us they were having serious cable television problems. Neither television worked for about 20 hours. It seemed other guests had similar problems. When I asked to speak to a manger they refused. Really? Charged me for slow internet that barely worked. Location is wonderful. Between IKEA and Costco. Lots of choices in the Chicago area. Pick a place where they listen to the guests.

2

Elisa

Aug 10, 2025

·

Stayed 2 nights

My reservation was relocated to another hotel “due to circumstances beyond their control.” We were moved to Spinghill Suites, a lower price point and even lower quality of facilities. My original rate was “honored” but my rate did not match the quality I originally paid for.

10

Cheri

Sep 22, 2025

·

Stayed 3 nights

Great customer service. Quiet property.

4

Jennifer

Jul 19, 2024

·

Stayed 1 night

HOW HOUSE CLEANERS JUST WALKS IN YOUR ROOM WITHOUT KNOCKING OR IF THEY DID KNOCK THE DIDN’T GIVE NO ONE ENOUGH TIME TO ANSWER AND THEY SHOULD NOT JUST COME IN NO ONES ROOM IF THEY NOT CHECKED OUT OR THEY WASN'T INVITED.

4

Derrick

Apr 3, 2023

·

Stayed 1 night

I chose this place for my birthday weekend. The toilet overflowed at 3am .No one was on site but a maintenance man .He us towels and a pluger .What bad timing for a celebration

10

Shaunta

Jul 24, 2024

·

Stayed 1 night

Property was clean and staff was helpful and friendly.

10

Tiffany

Aug 2, 2024

·

Stayed 2 nights

The staff were extremely nice and helpful. A pleasant stay.

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Location

Consistently praised for a convenient location near the mall, convention center, restaurants, and shops; many found the area quiet and accessible.

Related guest reviews

10

Ronald

Aug 15, 2025

·

Stayed 1 night

Close to convention center and mall

6

Susan

Jul 7, 2024

·

Stayed 4 nights

Quiet area, lots of dining options nearby.

8

Thomas

Aug 12, 2024

·

Stayed 3 nights

Pleasant place but failed to inform us they were having serious cable television problems. Neither television worked for about 20 hours. It seemed other guests had similar problems. When I asked to speak to a manger they refused. Really? Charged me for slow internet that barely worked. Location is wonderful. Between IKEA and Costco. Lots of choices in the Chicago area. Pick a place where they listen to the guests.

8

Merih

Apr 21, 2024

·

Great spot near restaurants and shops. Clean location and rooms. My only complaint was that the bed was like sleeping on a pile of laundry. Bed was incredibly uncomfortable. We had two others in our party and the complained about the same problem. I checked another room and the bed was just as lumpy and uncomfortable. Not happy about that. However the shower was amazing with lots of hot water and very good pressure…which is important.

10

Joy

Jul 10, 2024

·

Stayed 2 nights

The hotel is not new but it’s very comfortable and convenient. It’s very accessible to everything that we need.

10

Todd

May 20, 2025

·

Stayed 1 night

Great location

8

Kristi

May 18, 2025

·

Stayed 2 nights

Comfortable, great staff, great location.

10

Askar

Jun 1, 2023

·

Stayed 10 nights

The property is well located and spacious. Staff was very courteous and receptive to reasonable request. The extra full bath with 2 bedrooms was a pleasant surprise. Limited breakfast options was the only thing that can be looked into, morning coffee was excellent though.

10

Martin

Jun 17, 2024

·

Stayed 1 night

Great location and great services.

10

kimberly

Oct 19, 2024

·

Stayed 1 night

Great location

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Dining

Breakfast earns mostly positive feedback for taste and options, including some dietary choices, though a few mention limited selection or stale items.

Related guest reviews

10

Jose

May 5, 2025

·

Stayed 1 night

Coffee and tea is avaliable 24 hrs, they give you complementary snacks, lemon/cucumber water was always available. It was a pleasant stay

10

Michael

Mar 16, 2025

·

Stayed 2 nights

Staff was very nice and accommodating. My daughter wanted some milk at night time and they don’t sell it at the desk. The manager went back to the kitchen and got us some milk from the breakfast area. Saturday morning the staff member running the breakfast was hustling his butt off and kept everything filled and it was delicious!

8

Hannah

May 23, 2025

·

Stayed 1 night

The hotel was clean and staff was friendly. We requested more towels and they were brought right away. Breakfast was good and what you would expect.

10

Katrina

Apr 26, 2024

·

Stayed 12 nights

Staff is extremely helpful and nice. Can have room service everyday if you need it. I don’t but it’s nice to know. A nice breakfast although I didn’t get to use it but on weekend because I had to leave for work at 6 am. Comfortable beds. Nice large room.

10

lorna

Aug 27, 2023

·

Stayed 2 nights

Breakfast was excellent

6

Dana

Apr 1, 2023

·

Stayed 2 nights

Very thin walls. Beds are very stiff and hard. Also the offered breakfast was all stale food.

10

Carol

Sep 17, 2023

·

Stayed 1 night

The breakfast was excellent. I am gluten and dairy free and I still had breakfast options. They even had oat milk! The place was very clean. Very nice.

10

georgia

Jun 5, 2024

·

Stayed 1 night

The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble.

10

Askar

Jun 1, 2023

·

Stayed 10 nights

The property is well located and spacious. Staff was very courteous and receptive to reasonable request. The extra full bath with 2 bedrooms was a pleasant surprise. Limited breakfast options was the only thing that can be looked into, morning coffee was excellent though.

10

Ricky

Jun 27, 2023

·

Stayed 3 nights

Good breakfast.Clean and responsive staff

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Month	Average price
January	$148
February	$217
March	$218
April	$165
May	$158
June	$398
July	$293
August	$205
September	$160
October	$173
November	$132
December	$117

Su	Mo	Tu	We	Th	Fr	Sa
				1 $240	2 $187	3 $265
4 $160	5 $162	6 $253	7 $319	8 $197	9 $184	10 $233
11 $136	12 $136	13 $153	14 $185	15 $214	16 $193	17 $192
18 $136	19 $136	20 $152	21 $153	22 $136	23 $168	24 $169
25 $136	26 $137	27 $152	28 $173	29 $177	30 $169	31 $186

Residence Inn by Marriott Chicago Schaumburg/Woodfield Mall

Prices for Residence Inn by Marriott Chicago Schaumburg/Woodfield Mall

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Hearing Accessible)

Suite, 2 Bedrooms

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Studio, 1 Queen Bed with Sofa Bed (Hearing Accessible)

Suite, 2 Bedrooms (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom

Studio, 1 Queen Bed with Sofa Bed

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Guest reviews of Residence Inn by Marriott Chicago Schaumburg/Woodfield Mall

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Chicago Schaumburg/Woodfield Mall

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $187
20 $157	21 $262	22	23	24 $278	25 $273	26 $282
27 $145	28 $214	29 $222	30 $214