Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
US$89
/ night
Avg. for September
Select dates to see prices and availability
US$89
/ night
Avg. for September
Monthly average prices
Nightly prices at Extended Stay America Select Suites - Chicago - Westmont - Oak Brook average US$77 in the cheapest month (March) and US$107 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$78 |
| February | US$83 |
| March | US$77 |
| April | US$87 |
| May | US$96 |
| June | US$107 |
| July | US$107 |
| August | US$94 |
| September | US$89 |
| October | US$84 |
| November | US$88 |
| December | US$79 |
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F
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A
M
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A
Sept · US$89
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Most expensive: July (~US$107)
Cheapest: March (~US$77)
About this property
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.
Business amenities
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 140 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Location
With a stay at Extended Stay America Select Suites Chicago Westmont Oak Brook in Westmont, you'll be in the suburbs, within a 10-minute drive of Oakbrook Center Mall and Graue Mill and Museum. This hotel is 14.7 mi (23.6 km) from Donald E. Stephens Convention Center and 2 mi (3.2 km) from Ty Warner Park.
What's nearby
Ty Warner Park(1.3 Miles)
Mayslake Peabody Mansion(1.7 Miles)
Graue Mill and Museum(2.4 Miles)
Lizzadro Museum of Lapidary Art(2.8 Miles)
Rush Health(2.9 Miles)
Oakbrook Center Mall(3 Miles)
Oak Brook Golf Course(3.6 Miles)
Drury Lane Theater(4.1 Miles)
Twin Lakes Park(4.3 Miles)
Yorktown Shopping Center(4.3 Miles)
Advocate Good Samaritan Hospital(4.4 Miles)
Adventist La Grange Memorial Hospital(5 Miles)
Elmhurst Hospital - Main Campus(5.2 Miles)
Galloping Ghost(5.7 Miles)
Morton Arboretum(6.1 Miles)
Chicago Midway Airport (MDW)(19 Miles)
Chicago O'Hare Intl. Airport (ORD)(19 Miles)
Chicago, IL (DPA-Dupage)(28 Miles)
Chicago, IL (PWK-Chicago Executive)(26.3 Miles)
Rockford, IL (RFD-Greater Rockford)(80.6 Miles)
Parking
Non-smoking rooms
Family room
Picnic area/Tables
Vending machines
Self laundry
Location
855 Pasquinelli Drive, Westmont, Illinois, United States of America
Ty Warner Park (1.3 Miles)
Mayslake Peabody Mansion (1.7 Miles)
Graue Mill and Museum (2.4 Miles)
Lizzadro Museum of Lapidary Art (2.8 Miles)
Rush Health (2.9 Miles)
Oakbrook Center Mall (3 Miles)
Room options
6
Studio, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
6
Studio, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
6
Studio, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
7
Deluxe Studio, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Kitchen
6
Studio, 1 Queen Bed, Accessible
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
Guest reviews
7.7
Good
Based on 1,000 verified reviews
Who stays here?
Business
28%
Couple
28%
Family
28%
Group
4%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
At Extended Stay America Select Suites - Chicago - Westmont - Oak Brook, guests report mixed stays: recurring cleanliness and maintenance issues, smoke or mildew smells, and limited after-hours staffing, but also friendly service, quiet rooms, and a convenient location.
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What guests think
At Extended Stay America Select Suites - Chicago - Westmont - Oak Brook, guests report mixed stays: recurring cleanliness and maintenance issues, smoke or mildew smells, and limited after-hours staffing, but also friendly service, quiet rooms, and a convenient location.
Multiple reviews cite pests (ants, roaches, and occasional bed bugs), missing towels and kitchenware, and inconsistent Wi‑Fi. Breakfast is generally not provided or reduced to minimal snacks and coffee. Overall, expect a very basic, self-service stay with significant variability between rooms.
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AI-generated summary based on recent guest reviews
Facilities
Not enough information in reviews.
Related guest reviews
8
E
1 Sept 2024
·
Stayed 1 night
Property needs updating. Carpet in lobby smells. I like that they have a dumpster outside for trash
Property needs updating. Carpet in lobby smells. I like that they have a dumpster outside for trash
2
JOSEPH
6 Aug 2024
·
Stayed 3 nights
When I got to my ground floor room, I found that the window was open, the tv was on and someone had been smoking a lot in my non-smoking room. There was black mold all over the bathroom ceiling, the kitchen was dirty and the cabinet doors were broken, there was food or something on the ceiling and stuck to the smoke detector, the carpet was damp and the tv would not turn off. Because the front desk closes from 10pm to 10 am, I could not get a new room. There was no ice machine in the building or ice trays in the room and my key did not unlock the vending room. Again, no hotel staff on site after 10. The carpets throughout the hallways were dirty and sticky. When the front desk was finally staffed again, the clerk acted like this was nothing new and did not apologize. She moved me to a smaller room, but I had to insist on a discount for the downgrade.
When I got to my ground floor room, I found that the window was open, the tv was on and someone had been smoking a lot in my non-smoking room. There was black mold all over the bathroom ceiling, the kitchen was dirty and the cabinet doors were broken, there was food or something on the ceiling and stuck to the smoke detector, the carpet was damp and the tv would not turn off. Because the front desk closes from 10pm to 10 am, I could not get a new room. There was no ice machine in the building or ice trays in the room and my key did not unlock the vending room. Again, no hotel staff on site after 10. The carpets throughout the hallways were dirty and sticky. When the front desk was finally staffed again, the clerk acted like this was nothing new and did not apologize. She moved me to a smaller room, but I had to insist on a discount for the downgrade.
4
Michael
23 Jul 2024
·
Stayed 3 nights
Pros - inexpensive and convenient location. Cons - indifferent and unfriendly staff at desk, shabby conditions in room, broken elevator, room air conditioner sounded like a truck with a bad muffler, minimal toiletries (one bar of small soap), worn mattress that had a pronounced dip/indentation, bad pillows, musty room smell.
Pros - inexpensive and convenient location. Cons - indifferent and unfriendly staff at desk, shabby conditions in room, broken elevator, room air conditioner sounded like a truck with a bad muffler, minimal toiletries (one bar of small soap), worn mattress that had a pronounced dip/indentation, bad pillows, musty room smell.
2
Carol
26 Sept 2024
·
Stayed 5 nights
We arrived at the property late (midnight) we had called ahead and said we would be late. First all the doors to the entrance were propped wide open. The rugs were filthy, it appeared that the county was putting people in the hotel to stay for extended periods. The desk support person had to come down to the front desk. After we checked in we asked where to park and we were told around the side, when we got a round the side, when we got there a car blocking the way and it appeared to be some sort of drug deal happening. We left the property and found another hotel because it did not appear to be safe, clean or maintained.
We arrived at the property late (midnight) we had called ahead and said we would be late. First all the doors to the entrance were propped wide open. The rugs were filthy, it appeared that the county was putting people in the hotel to stay for extended periods. The desk support person had to come down to the front desk. After we checked in we asked where to park and we were told around the side, when we got a round the side, when we got there a car blocking the way and it appeared to be some sort of drug deal happening. We left the property and found another hotel because it did not appear to be safe, clean or maintained.
6
Puajtxwm
7 Aug 2023
·
Stayed 3 nights
The hotel wasn’t the best. We had walked in, and the lady was nice at the front desk. We had gotten to our floor, and it absolutely REEKED of cigarettes smells all over the hall. It had even traveled through the vents into our room! Our lock has also seemed as if it was busted through which is very unsettling. The toliet is a pain to press and flush, and there's not much about this hotel. Some pros are that the room is cozy. You'd get a kitchen, full fridge, and lots of storage space. Although it'd be nice to have some outlet near the night stand. We also only received one shampoo and body wash bar for two people. I'm not too sure if I'll ever come here again.
The hotel wasn’t the best. We had walked in, and the lady was nice at the front desk. We had gotten to our floor, and it absolutely REEKED of cigarettes smells all over the hall. It had even traveled through the vents into our room! Our lock has also seemed as if it was busted through which is very unsettling. The toliet is a pain to press and flush, and there's not much about this hotel. Some pros are that the room is cozy. You'd get a kitchen, full fridge, and lots of storage space. Although it'd be nice to have some outlet near the night stand. We also only received one shampoo and body wash bar for two people. I'm not too sure if I'll ever come here again.
6
Terry
13 Jul 2025
·
Stayed 2 nights
Trash overflowing in outside containers
Trash overflowing in outside containers
8
lorelei
19 Oct 2023
·
Stayed 1 night
The trash can was so full that there was garbage sitting around it on the ground. Not a very well lit area in the parking spots.
The trash can was so full that there was garbage sitting around it on the ground. Not a very well lit area in the parking spots.
10
James
13 Jan 2025
·
Stayed 1 night
A secure place to call home. Falling down on their icy sidewalk
A secure place to call home. Falling down on their icy sidewalk
10
Rose
28 Jul 2024
·
Stayed 5 nights
Laundry facilities very convenient
Laundry facilities very convenient
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews report dirty rooms and bathrooms, mold or mildew odors, and poorly maintained common areas, with several mentions of pests such as ants, roaches, or bed bugs. A few guests noted clean rooms.
Related guest reviews
6
Tallevette
4 Oct 2024
·
Stayed 5 nights
The front desk service was excellent. The hallways were continuously dirty. Someone dropped a blue pill in the hall and it stayed there five days. The room i was in was clean but we did get a couple of roaches. When we brought it to the attention of front desk we got immediate service to spray the room. We did get constant cigarette smoke in our room.
The front desk service was excellent. The hallways were continuously dirty. Someone dropped a blue pill in the hall and it stayed there five days. The room i was in was clean but we did get a couple of roaches. When we brought it to the attention of front desk we got immediate service to spray the room. We did get constant cigarette smoke in our room.
2
William
3 Nov 2025
·
Stayed 1 night
This was overall a horrible experience. My wife and I chose this hotel because it was close to where we moved. After moving for 2 days and not getting any sleep, my wife and I just wanted to take a shower and rest. We packed our bag and headed up the street and was met with the dirtiest room I have ever experienced. The bathroom had not been cleaned (the trash can was not emptied and the tissue had been rolled around in a bunch), there was mold on the tub and there were blankets of dust on appliances such as the heater and smoke detector. We did not feel comfortable using the bathroom and showering so we just laid in the bed fell asleep with our clothes on. We left the hotel sooner than checkout but the office was closed so we just came back when the office opened to check out. I took pictures of the room as proof. Honestly if I could rate this a zero, I would. I would like a full refund due to this experience.
This was overall a horrible experience. My wife and I chose this hotel because it was close to where we moved. After moving for 2 days and not getting any sleep, my wife and I just wanted to take a shower and rest. We packed our bag and headed up the street and was met with the dirtiest room I have ever experienced. The bathroom had not been cleaned (the trash can was not emptied and the tissue had been rolled around in a bunch), there was mold on the tub and there were blankets of dust on appliances such as the heater and smoke detector. We did not feel comfortable using the bathroom and showering so we just laid in the bed fell asleep with our clothes on. We left the hotel sooner than checkout but the office was closed so we just came back when the office opened to check out. I took pictures of the room as proof. Honestly if I could rate this a zero, I would. I would like a full refund due to this experience.
2
Corine
23 Jul 2025
·
Stayed 2 nights
There is nothing good to say about this location. I was booked for two nights and left after my first night. The room was not clean. Hair on the table top, mold on the shower ceiling, no shower curtain to even take a shower, an old Monster can was in the cabinet, not a single pot, pan or silverware - considering it was an Extended Stay you would expect to have the basic essentials available since that is the whole point. Gross and dirty. Do not stay here.
There is nothing good to say about this location. I was booked for two nights and left after my first night. The room was not clean. Hair on the table top, mold on the shower ceiling, no shower curtain to even take a shower, an old Monster can was in the cabinet, not a single pot, pan or silverware - considering it was an Extended Stay you would expect to have the basic essentials available since that is the whole point. Gross and dirty. Do not stay here.
4
Christopher
26 Jul 2025
·
Stayed 1 night
Checked in at night around 1030. Lobby was not clearly marked. Phone to call someone you could barely hear anyone. Floors of the room were sticky under my feet. Bathroom and shower weren’t clean and poorly maintained. Will not be coming back here.
Checked in at night around 1030. Lobby was not clearly marked. Phone to call someone you could barely hear anyone. Floors of the room were sticky under my feet. Bathroom and shower weren’t clean and poorly maintained. Will not be coming back here.
2
John
16 Apr 2025
·
Stayed 1 night
There was an infestation of ants. I woke up with ants crawling all over me. Kitchen table was covered in ants. It was a terrible stay
There was an infestation of ants. I woke up with ants crawling all over me. Kitchen table was covered in ants. It was a terrible stay
6
Tabas
17 Sept 2023
·
Stayed 2 nights
The carpet in the hallways was filthy, the cleaning crew needs to be fired because my bathroom has mold on the wall behind the shower curtain and it was trash on the floor on the side of the bed. A blind man could have seen these issues considering I wasn't in the room 2 minutes and I noticed them. I would not recommend this hotel to anyone.
The carpet in the hallways was filthy, the cleaning crew needs to be fired because my bathroom has mold on the wall behind the shower curtain and it was trash on the floor on the side of the bed. A blind man could have seen these issues considering I wasn't in the room 2 minutes and I noticed them. I would not recommend this hotel to anyone.
2
Yvonne
7 Oct 2023
·
Stayed 1 night
This place is horrible when we went to our room the carpet was soaking wet we took our shoes off and our socks got wet the room smelt like it was molding and musty they did give us another film but it also had a bad odor and the halls smelt like pot this place is beautiful on the outside but the inside is just horrible !! I would not stay there for free
This place is horrible when we went to our room the carpet was soaking wet we took our shoes off and our socks got wet the room smelt like it was molding and musty they did give us another film but it also had a bad odor and the halls smelt like pot this place is beautiful on the outside but the inside is just horrible !! I would not stay there for free
2
Candy
27 Aug 2024
·
Stayed 1 night
Although check in was great and the staff then were very amable and accommodating (they gave us 2 extra rooms due to and error on their end). It all went down hill when we noticed that there were bed bugs in 2 of the rooms we had reserved!!! Some of our family members woke up with bed bug bites! We wanted to let them know, but their office has limited hours of operation. Also, when we wanted to check out, we waited until 10:30am to return the keys, but they never showed up, despite having a sign that said their office hours for that day was from 10am-10pm!!! The place is nothing like the pictures and it is very run down and not clean. I could not sleep there so my partner, myself, and our dog ended up sleeping in our car. This is by far the worst hotel I have reserved and I do not recommend it at all.
Although check in was great and the staff then were very amable and accommodating (they gave us 2 extra rooms due to and error on their end). It all went down hill when we noticed that there were bed bugs in 2 of the rooms we had reserved!!! Some of our family members woke up with bed bug bites! We wanted to let them know, but their office has limited hours of operation. Also, when we wanted to check out, we waited until 10:30am to return the keys, but they never showed up, despite having a sign that said their office hours for that day was from 10am-10pm!!! The place is nothing like the pictures and it is very run down and not clean. I could not sleep there so my partner, myself, and our dog ended up sleeping in our car. This is by far the worst hotel I have reserved and I do not recommend it at all.
6
Robert
13 Nov 2023
·
Stayed 4 nights
I was here for 4 nights. My room was clean, but well worn. Chipped counter tops, scratched furniture. BUT AGAIN THE ROOM WAS CLEAN!!! The overall condition of the hallways and stairwells left a bit to be desired. This is a non-smoking facility, but the stairwell was littered with cigarette butts and they were not cleaned during my stay. Also, the same paper was littered in the elevator during my entire stay.....not swept or cleaned up. Thee hotel looked tired overall.
I was here for 4 nights. My room was clean, but well worn. Chipped counter tops, scratched furniture. BUT AGAIN THE ROOM WAS CLEAN!!! The overall condition of the hallways and stairwells left a bit to be desired. This is a non-smoking facility, but the stairwell was littered with cigarette butts and they were not cleaned during my stay. Also, the same paper was littered in the elevator during my entire stay.....not swept or cleaned up. Thee hotel looked tired overall.
2
William
11 Jul 2023
·
The room smelled mildew. Black mold around the tub.
The room smelled mildew. Black mold around the tub.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often worn, with broken or unreliable appliances, smoke smells, noise from other guests or pets, and inconsistent Wi‑Fi; kitchenettes frequently lack cookware or basics. Some guests reported comfortable beds and quiet stays.
Related guest reviews
10
Steven
27 Apr 2024
·
Stayed 7 nights
It has a stove top but not an oven so there are many things I could not cook.
It has a stove top but not an oven so there are many things I could not cook.
4
Michael
23 Jul 2024
·
Stayed 3 nights
Pros - inexpensive and convenient location. Cons - indifferent and unfriendly staff at desk, shabby conditions in room, broken elevator, room air conditioner sounded like a truck with a bad muffler, minimal toiletries (one bar of small soap), worn mattress that had a pronounced dip/indentation, bad pillows, musty room smell.
Pros - inexpensive and convenient location. Cons - indifferent and unfriendly staff at desk, shabby conditions in room, broken elevator, room air conditioner sounded like a truck with a bad muffler, minimal toiletries (one bar of small soap), worn mattress that had a pronounced dip/indentation, bad pillows, musty room smell.
4
DARRYL
21 Apr 2024
·
Stayed 1 night
I WOULD SUGGEST THAT THEY DO A THROUGHOUT CLEANING OF THE ROOMS INCLUDING THE WALLS AT LEAST (TWO TO THREE TIMES A WEEK).. THEY SHOULD INSPECT THE WIRING OR OUTLETS AS SOME SORT OF MAINTENANCE SCHEDULE. UPON MY VISIT I NOTICED THE OUTLET BY THE SINK HAS SOME BLACK BURNT MARK. I NOTICED THE OUTLET BY THE BED DID SOME POPPING WHILE I ATTEMPTED TO SLEEP. IT WAS DIFFICULT FOR ME GETTING TO BED ON THE SIDE I CHOSE BECAUSE THERE IS NO ROOM TO WALK.. I SUGGEST THEY FLIP THE LAYOUT OF THE ROOM THAT WILL BETTER ACCOMMODATE THE ROOM. THE ROOM WILL STILL HAVE THE SAME FOOTPRINT, OF COURSE!! LAST OF ALL.. THE HALLWAYS WERE DIRTY, SO WERE THE WALLS. IN MY ROOM. A FRESH COAT OF PAINT WOULD DO WONDERS AND A BETTER CHOSEN COLOR MAY CHEER MORE PEOPLE UP
I WOULD SUGGEST THAT THEY DO A THROUGHOUT CLEANING OF THE ROOMS INCLUDING THE WALLS AT LEAST (TWO TO THREE TIMES A WEEK).. THEY SHOULD INSPECT THE WIRING OR OUTLETS AS SOME SORT OF MAINTENANCE SCHEDULE. UPON MY VISIT I NOTICED THE OUTLET BY THE SINK HAS SOME BLACK BURNT MARK. I NOTICED THE OUTLET BY THE BED DID SOME POPPING WHILE I ATTEMPTED TO SLEEP. IT WAS DIFFICULT FOR ME GETTING TO BED ON THE SIDE I CHOSE BECAUSE THERE IS NO ROOM TO WALK.. I SUGGEST THEY FLIP THE LAYOUT OF THE ROOM THAT WILL BETTER ACCOMMODATE THE ROOM. THE ROOM WILL STILL HAVE THE SAME FOOTPRINT, OF COURSE!! LAST OF ALL.. THE HALLWAYS WERE DIRTY, SO WERE THE WALLS. IN MY ROOM. A FRESH COAT OF PAINT WOULD DO WONDERS AND A BETTER CHOSEN COLOR MAY CHEER MORE PEOPLE UP
6
Renee
22 Sept 2023
·
Stayed 1 night
It is a good place to rest your head. But the wifi was down the whole time I was there, a contractor came to try to fix it (saw the car outside) but still nothing by check out the next day. The 2 chairs in the kitchenette were very wobbly but the chair that was a part of the actual bed area was decent, if I was any larger of a person though it would be a tight fit (I'm average sized for a 5'10 female). Im just glad my phone has hotspot otherwise the tv/entertainment is useless. Don't book here without calling and asking if their internet is running, unless you want the most boring stay of your life.
It is a good place to rest your head. But the wifi was down the whole time I was there, a contractor came to try to fix it (saw the car outside) but still nothing by check out the next day. The 2 chairs in the kitchenette were very wobbly but the chair that was a part of the actual bed area was decent, if I was any larger of a person though it would be a tight fit (I'm average sized for a 5'10 female). Im just glad my phone has hotspot otherwise the tv/entertainment is useless. Don't book here without calling and asking if their internet is running, unless you want the most boring stay of your life.
6
Maximilian
1 Oct 2024
·
Stayed 1 night
Light bulbs were burnt out and there was no remote for the television.
Light bulbs were burnt out and there was no remote for the television.
4
Karen
19 Jun 2023
·
Stayed 1 night
Check in was fine but my key cards didn't work the first time. We were going to stay another day but there was not a soul working the following morning. No breakfast either. Rooms were clean enough but dated (no big deal). Quiet. Ended up checking out in the morning and staying somewhere else the 2nd night
Check in was fine but my key cards didn't work the first time. We were going to stay another day but there was not a soul working the following morning. No breakfast either. Rooms were clean enough but dated (no big deal). Quiet. Ended up checking out in the morning and staying somewhere else the 2nd night
6
Puajtxwm
7 Aug 2023
·
Stayed 3 nights
The hotel wasn’t the best. We had walked in, and the lady was nice at the front desk. We had gotten to our floor, and it absolutely REEKED of cigarettes smells all over the hall. It had even traveled through the vents into our room! Our lock has also seemed as if it was busted through which is very unsettling. The toliet is a pain to press and flush, and there's not much about this hotel. Some pros are that the room is cozy. You'd get a kitchen, full fridge, and lots of storage space. Although it'd be nice to have some outlet near the night stand. We also only received one shampoo and body wash bar for two people. I'm not too sure if I'll ever come here again.
The hotel wasn’t the best. We had walked in, and the lady was nice at the front desk. We had gotten to our floor, and it absolutely REEKED of cigarettes smells all over the hall. It had even traveled through the vents into our room! Our lock has also seemed as if it was busted through which is very unsettling. The toliet is a pain to press and flush, and there's not much about this hotel. Some pros are that the room is cozy. You'd get a kitchen, full fridge, and lots of storage space. Although it'd be nice to have some outlet near the night stand. We also only received one shampoo and body wash bar for two people. I'm not too sure if I'll ever come here again.
4
Carter
4 Aug 2025
·
Stayed 2 nights
The fridge didnt work at all. I told the front desk staff and they said they would have someone replace it and never did. The stove didnt work either. We only had one pillow for the entire room and my girlfriend and I were forced to share one pillow because the front desk said they had no more lol. Never again.
The fridge didnt work at all. I told the front desk staff and they said they would have someone replace it and never did. The stove didnt work either. We only had one pillow for the entire room and my girlfriend and I were forced to share one pillow because the front desk said they had no more lol. Never again.
4
Nuha
24 Jul 2023
·
Stayed 7 nights
Wifi is "included" but, it is never operational. Front desk gives you the option to "upgrade" for a fee. Garbage. Cable doesn't work and front desk provided a number to call - which was not helpful. Dogs barking in the middle of the night, loud people nightly in the hallway. Entire place smells like a smoker's retreat. Take earplugs, double-lock your doors.
Wifi is "included" but, it is never operational. Front desk gives you the option to "upgrade" for a fee. Garbage. Cable doesn't work and front desk provided a number to call - which was not helpful. Dogs barking in the middle of the night, loud people nightly in the hallway. Entire place smells like a smoker's retreat. Take earplugs, double-lock your doors.
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent—front desk staff are frequently unavailable after 10 pm, causing long waits, key-card issues, and check-in or check-out problems. Others praised friendly, helpful employees when available.
Related guest reviews
8
Rhakia
17 Mar 2025
·
Stayed 3 nights
Upon checking in I had a great customer service experience. The young lady was very patient and checked me in quickly. Great customer service skills
Upon checking in I had a great customer service experience. The young lady was very patient and checked me in quickly. Great customer service skills
2
Cathy
6 Aug 2025
·
Stayed 3 nights
This hotel had no service people after 10 pm to check in. We had to wait for the night attendant. Then we got a room #154 that had mold and mildew on the wall in the bathroom above the shower. Smelled of mildew and mold. Not clean at all. There was no shelves in the fridge, none in the freezer, and a broken cabinet. We requested another room and they said they were overbooked and could not give us a room. So they refunded my money for the other days and charged me for 1 day. THE HEALTH DEPARTMENT NEEDS TO BE CALLED ON THIS PLACE.
This hotel had no service people after 10 pm to check in. We had to wait for the night attendant. Then we got a room #154 that had mold and mildew on the wall in the bathroom above the shower. Smelled of mildew and mold. Not clean at all. There was no shelves in the fridge, none in the freezer, and a broken cabinet. We requested another room and they said they were overbooked and could not give us a room. So they refunded my money for the other days and charged me for 1 day. THE HEALTH DEPARTMENT NEEDS TO BE CALLED ON THIS PLACE.
2
Edward
21 Apr 2025
·
Stayed 2 nights
The girl at desk should be fired,the way she treats people
The girl at desk should be fired,the way she treats people
4
Irene
13 Sept 2025
·
Stayed 1 night
My Key card did not work when I returned after 10pm. The front desk was shut down, no one available to assist me. I called a hotel number, the lady put me on hold for 10+ minutes, she never came back, I hung up. I called an again, the man said it would be 10+ min before someone would arrive to redo my key card. It took more than 30 min to resolve the issue. There were 2 other guests that also had issues but no one ON SITE, to handle them. Running a hotel with NO FRINT DESK PERSON AFTER 10pm means BAD SERVICE for guests. A REALLY BAD IDEA!!!
My Key card did not work when I returned after 10pm. The front desk was shut down, no one available to assist me. I called a hotel number, the lady put me on hold for 10+ minutes, she never came back, I hung up. I called an again, the man said it would be 10+ min before someone would arrive to redo my key card. It took more than 30 min to resolve the issue. There were 2 other guests that also had issues but no one ON SITE, to handle them. Running a hotel with NO FRINT DESK PERSON AFTER 10pm means BAD SERVICE for guests. A REALLY BAD IDEA!!!
2
Shayna
3 May 2025
·
Stayed 1 night
I came to check in and I had to wait a hour to check in after they said the attendant would be back in 15 minutes and she didn’t come back for an additional hour. So I was standing there for a very long time until I could check in my room.
I came to check in and I had to wait a hour to check in after they said the attendant would be back in 15 minutes and she didn’t come back for an additional hour. So I was standing there for a very long time until I could check in my room.
4
Karen
19 Jun 2023
·
Stayed 1 night
Check in was fine but my key cards didn't work the first time. We were going to stay another day but there was not a soul working the following morning. No breakfast either. Rooms were clean enough but dated (no big deal). Quiet. Ended up checking out in the morning and staying somewhere else the 2nd night
Check in was fine but my key cards didn't work the first time. We were going to stay another day but there was not a soul working the following morning. No breakfast either. Rooms were clean enough but dated (no big deal). Quiet. Ended up checking out in the morning and staying somewhere else the 2nd night
10
James
15 Sept 2024
·
Stayed 1 night
The staff is wonderful
The staff is wonderful
6
Gabrielle Daniels
21 Sept 2024
·
Stayed 3 nights
I was disappointed that the double room I reserved was not available, even though the computer said it was. When we went to the room, it was occupied. The clerk, once we woke her, gave me and my friend separate rooms at no extra charge. However, it took 4 room choices before I found a room I could sleep in. They were either still occupied, dirty or no sheets. Then, at 130am on my first night, someone tried to enter my room because the clerk forgot to register the room as occupied. Also, the inside door handle was broken off and left resting on top of the refrigerator. And, there were no USB wall outlets anywhere. Luckily, I brought my wall adapter. I used to think that the Extended Stay hotels were great, but it has been a long time since I stayed at one. Based on this experience, it will be a long time before I stay at another one. Overall, I would not recommend this site until MAJOR upgrades were made and after some staff retraining had been completed. Really disappointed and concerned for the safety of single travelers.
I was disappointed that the double room I reserved was not available, even though the computer said it was. When we went to the room, it was occupied. The clerk, once we woke her, gave me and my friend separate rooms at no extra charge. However, it took 4 room choices before I found a room I could sleep in. They were either still occupied, dirty or no sheets. Then, at 130am on my first night, someone tried to enter my room because the clerk forgot to register the room as occupied. Also, the inside door handle was broken off and left resting on top of the refrigerator. And, there were no USB wall outlets anywhere. Luckily, I brought my wall adapter. I used to think that the Extended Stay hotels were great, but it has been a long time since I stayed at one. Based on this experience, it will be a long time before I stay at another one. Overall, I would not recommend this site until MAJOR upgrades were made and after some staff retraining had been completed. Really disappointed and concerned for the safety of single travelers.
4
CLAUDIA
25 Jan 2023
·
No one was at the front desk when I arrived to check in and waited for 15 minutes after calling the front desk and someone answering from another floor. They came down and assisted. When checking out in the morning there was no one at the front desk and the coffee container was completly empty. I had to call the front desk and they answered from somewhere else.
No one was at the front desk when I arrived to check in and waited for 15 minutes after calling the front desk and someone answering from another floor. They came down and assisted. When checking out in the morning there was no one at the front desk and the coffee container was completly empty. I had to call the front desk and they answered from somewhere else.
10
James
27 Jul 2024
·
Stayed 2 nights
The front desk people are excellent and are willing to help you out
The front desk people are excellent and are willing to help you out
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AI-generated summary based on recent guest reviews
Location
Convenient suburban location near Oak Brook, shopping, and highways; several noted generally quiet surroundings. A few guests raised safety concerns in and around the property.
Related guest reviews
8
traevon
10 Aug 2023
·
Stayed 7 nights
Nice location
Nice location
8
MANUEL
25 Apr 2023
·
Stayed 1 night
Quiet area to stay, but the hotwl smell like a dining area
Quiet area to stay, but the hotwl smell like a dining area
10
Steven
19 Apr 2024
·
Stayed 8 nights
I like the location as it is convenient to where I need to go in the area.
I like the location as it is convenient to where I need to go in the area.
2
Carol
26 Sept 2024
·
Stayed 5 nights
We arrived at the property late (midnight) we had called ahead and said we would be late. First all the doors to the entrance were propped wide open. The rugs were filthy, it appeared that the county was putting people in the hotel to stay for extended periods. The desk support person had to come down to the front desk. After we checked in we asked where to park and we were told around the side, when we got a round the side, when we got there a car blocking the way and it appeared to be some sort of drug deal happening. We left the property and found another hotel because it did not appear to be safe, clean or maintained.
We arrived at the property late (midnight) we had called ahead and said we would be late. First all the doors to the entrance were propped wide open. The rugs were filthy, it appeared that the county was putting people in the hotel to stay for extended periods. The desk support person had to come down to the front desk. After we checked in we asked where to park and we were told around the side, when we got a round the side, when we got there a car blocking the way and it appeared to be some sort of drug deal happening. We left the property and found another hotel because it did not appear to be safe, clean or maintained.
8
Steven
9 Apr 2024
·
Stayed 5 nights
It has a convenient location near places I go.
It has a convenient location near places I go.
10
Jaime
1 Oct 2023
·
Stayed 1 night
Great location
Great location
10
DJ
24 Aug 2024
·
Stayed 2 nights
Nothing special but very clean, great for the price.. great location, not sketchy at all and close enough to the city.
Nothing special but very clean, great for the price.. great location, not sketchy at all and close enough to the city.
6
Mary
4 Aug 2024
·
Stayed 5 nights
The location is very convenient, and the staff was helpful and polite. But the condition & cleanliness of the room wasn't good. There was a noticeable musty smell as soon as you walked in the room, which never went away, even with the fan on, as well as the smell of stale cigarettes, even though it was a non-smoking room. There was mold around the edges of the bathtub, and the cover on the florescent light in the kitchen was completely off. The in-room AC cooled sufficiently, but it was very loud. On a positive note, all the staff I interacted with were polite & pleasant. The hotel is in a location convenient to shopping and highways and was generally quiet. In addition, I travel with a service dog, and appreciate facilities the easily accommodate that, and are compliant with the ADA. I would consider staying here again only if the room was in better shape--at least without the mold
The location is very convenient, and the staff was helpful and polite. But the condition & cleanliness of the room wasn't good. There was a noticeable musty smell as soon as you walked in the room, which never went away, even with the fan on, as well as the smell of stale cigarettes, even though it was a non-smoking room. There was mold around the edges of the bathtub, and the cover on the florescent light in the kitchen was completely off. The in-room AC cooled sufficiently, but it was very loud. On a positive note, all the staff I interacted with were polite & pleasant. The hotel is in a location convenient to shopping and highways and was generally quiet. In addition, I travel with a service dog, and appreciate facilities the easily accommodate that, and are compliant with the ADA. I would consider staying here again only if the room was in better shape--at least without the mold
10
Nina
18 Sept 2024
·
Stayed 2 nights
I liked the location of the hotel, everything was fine. But the check-in time should be earlier and not just at 3 pm. Otherwise everything is perfect.
I liked the location of the hotel, everything was fine. But the check-in time should be earlier and not just at 3 pm. Otherwise everything is perfect.
10
Alfredo
12 Oct 2024
·
Stayed 1 night
Good price, good area.
Good price, good area.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often not available or reduced to minimal oatmeal, snacks, and coffee, with coffee sometimes unavailable. Several guests said listings continued to advertise breakfast despite its removal.
Related guest reviews
4
Lyman
19 Dec 2022
·
Stayed 19,343 nights
Front desk staff were often missing. When I first checked in, I was given keys to a room where someone else was staying. Breakfast was very minimal, with only packages of instant oatmeal to combine with hot water and snack bars. No juice, eggs, or other breakfast items were provided. The second room they gave me was clean.
Front desk staff were often missing. When I first checked in, I was given keys to a room where someone else was staying. Breakfast was very minimal, with only packages of instant oatmeal to combine with hot water and snack bars. No juice, eggs, or other breakfast items were provided. The second room they gave me was clean.
6
Monica
5 Jun 2023
·
Stayed 2 nights
To start, I had reservations months in advance for a room with 2 beds. When we arrived they told me they didn’t have a room with 2 beds, only a King w/pull out couch. Couch pull out mattress was so stained we didn’t even try it and all 3 of us (myself and 19 & 21 years old daughters) all had to sleep in one king bed. Breakfast was disappointing. Only instant oatmeal or packaged muffins. Second morning they were out of coffee and no front desk person around to ask for more. Only 2 bath towels in room and no hand towel or wash cloths. When asked for more towels said there were none and offered bath mats instead. I will say the room otherwise was clean and the bed comfortable (minus being crowded). If you don’t have other good options this place will do but don’t expect a lot.
To start, I had reservations months in advance for a room with 2 beds. When we arrived they told me they didn’t have a room with 2 beds, only a King w/pull out couch. Couch pull out mattress was so stained we didn’t even try it and all 3 of us (myself and 19 & 21 years old daughters) all had to sleep in one king bed. Breakfast was disappointing. Only instant oatmeal or packaged muffins. Second morning they were out of coffee and no front desk person around to ask for more. Only 2 bath towels in room and no hand towel or wash cloths. When asked for more towels said there were none and offered bath mats instead. I will say the room otherwise was clean and the bed comfortable (minus being crowded). If you don’t have other good options this place will do but don’t expect a lot.
2
Taner
27 Oct 2023
·
Stayed 16 nights
This place listed on the advertisement that they have free breakfast included. When I checked in I was informed that no breakfast available anymore let alone free. This was disappointing. But, hey, this is not all! I ordered a couple of toys from Amazon, and I could pick up all of them except for one from the front desk. My son was expecting this dinosaur toy. The Amazon delivery person left it by the room's door and had a picture in the system. I was not there the day delivery has been made, but I tried to pick it up the next day. Guess what! Unfortunately, my package was stolen, and I did not have enough time to reorder another one. Such an unsafe place... The staff was reluctant to check the security camera. I am not even telling about all these smells of various smoke types. I cannot get how people can smoke there with all those detectors... I stayed over two weeks and only had my room made one day, that is right before the last day. Overall, the stay was beyond disappointing...
This place listed on the advertisement that they have free breakfast included. When I checked in I was informed that no breakfast available anymore let alone free. This was disappointing. But, hey, this is not all! I ordered a couple of toys from Amazon, and I could pick up all of them except for one from the front desk. My son was expecting this dinosaur toy. The Amazon delivery person left it by the room's door and had a picture in the system. I was not there the day delivery has been made, but I tried to pick it up the next day. Guess what! Unfortunately, my package was stolen, and I did not have enough time to reorder another one. Such an unsafe place... The staff was reluctant to check the security camera. I am not even telling about all these smells of various smoke types. I cannot get how people can smoke there with all those detectors... I stayed over two weeks and only had my room made one day, that is right before the last day. Overall, the stay was beyond disappointing...
4
Matthew
3 Apr 2023
·
Stayed 2 nights
We stayed here for a Cubs game. Firstly the staff was personally nice, however I feel like they were faced with limitations beyond their control a bit. Our toilet was clogged up and at one point overflowed. I requested maintenance but there is no maintenance on the weekends so I was forced to get extra towels and a plunger myself to attempt to fix it which I never could. They had no extra rooms available presumably because of all of the live ins that were there. They did comp out last night so they did all they could from their level. Secondly, there is NO breakfast. They advertise it, but there was a few packs of oatmeal and the coffee was empty. No juice or anything else. There is a McDonald’s close by which we used. Seems overall like the ownership or management sucks pretty bad, but there are some good folks there that seem exhausted I’m sure from dealing with the normal lack of support. It served its purpose I guess, so I guess this is why comes with a cheap stay price.
We stayed here for a Cubs game. Firstly the staff was personally nice, however I feel like they were faced with limitations beyond their control a bit. Our toilet was clogged up and at one point overflowed. I requested maintenance but there is no maintenance on the weekends so I was forced to get extra towels and a plunger myself to attempt to fix it which I never could. They had no extra rooms available presumably because of all of the live ins that were there. They did comp out last night so they did all they could from their level. Secondly, there is NO breakfast. They advertise it, but there was a few packs of oatmeal and the coffee was empty. No juice or anything else. There is a McDonald’s close by which we used. Seems overall like the ownership or management sucks pretty bad, but there are some good folks there that seem exhausted I’m sure from dealing with the normal lack of support. It served its purpose I guess, so I guess this is why comes with a cheap stay price.
2
Delirys
28 Oct 2024
·
Stayed 3 nights
This property, which is advertised on Expedia as including breakfast, does not have it, nor do they have any utensils to use in the small, old kitchen, nor do they have housekeeping service, and if you request clean towels you have to pay for them. The bathroom in the room I was assigned did not have electricity, so I spent my stay with a nightstand lamp in the bathroom. After 10:00 pm there is no service at the front desk, so if your room key stopped working you would have to sleep in your car. For all of the above reasons, I would never recommend this hotel if you are on vacation in the Chicago area.
This property, which is advertised on Expedia as including breakfast, does not have it, nor do they have any utensils to use in the small, old kitchen, nor do they have housekeeping service, and if you request clean towels you have to pay for them. The bathroom in the room I was assigned did not have electricity, so I spent my stay with a nightstand lamp in the bathroom. After 10:00 pm there is no service at the front desk, so if your room key stopped working you would have to sleep in your car. For all of the above reasons, I would never recommend this hotel if you are on vacation in the Chicago area.
4
Karen
19 Jun 2023
·
Stayed 1 night
Check in was fine but my key cards didn't work the first time. We were going to stay another day but there was not a soul working the following morning. No breakfast either. Rooms were clean enough but dated (no big deal). Quiet. Ended up checking out in the morning and staying somewhere else the 2nd night
Check in was fine but my key cards didn't work the first time. We were going to stay another day but there was not a soul working the following morning. No breakfast either. Rooms were clean enough but dated (no big deal). Quiet. Ended up checking out in the morning and staying somewhere else the 2nd night
4
Bojan
3 Oct 2023
·
Stayed 7 nights
I had a problem with room, but reception helped and fixed it immediately. Building older, not maintained well, but at least stuff is nice. No breakfast( just coffee and some candy bars)...
I had a problem with room, but reception helped and fixed it immediately. Building older, not maintained well, but at least stuff is nice. No breakfast( just coffee and some candy bars)...
4
CLAUDIA
25 Jan 2023
·
No one was at the front desk when I arrived to check in and waited for 15 minutes after calling the front desk and someone answering from another floor. They came down and assisted. When checking out in the morning there was no one at the front desk and the coffee container was completly empty. I had to call the front desk and they answered from somewhere else.
No one was at the front desk when I arrived to check in and waited for 15 minutes after calling the front desk and someone answering from another floor. They came down and assisted. When checking out in the morning there was no one at the front desk and the coffee container was completly empty. I had to call the front desk and they answered from somewhere else.
6
France
27 Jan 2025
·
Stayed 3 nights
This franchise has been sold and as a result they no longer have free breakfast and all of the coffee makers were removed. Not too happy to not have coffee in the morning.
This franchise has been sold and as a result they no longer have free breakfast and all of the coffee makers were removed. Not too happy to not have coffee in the morning.
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AI-generated summary based on recent guest reviews
6
Darren
6 Aug 2026
·
Stayed 7 nights
It’s okay room and one thing is problem tub drain water is slow down , some peel paint , need fresh paint and bed is hard and lousy flat pillow
It’s okay room and one thing is problem tub drain water is slow down , some peel paint , need fresh paint and bed is hard and lousy flat pillow
6
Scott
3 Aug 2026
·
Stayed 3 nights
Quiet and mostly clean. didn’t like using the same towel for three days.
Quiet and mostly clean. didn’t like using the same towel for three days.
2
Jackie
26 Jul 2026
·
Stayed 1 night
Once we walked in we noticed the smell of the hotel very bad. But the worst was the room. The sheets were stained, the tub was stained and the shelf in the bathroom and in the room were broken just hanging from one side. One of the dressers had a missing drawer. I won’t be coming back or staying again
Once we walked in we noticed the smell of the hotel very bad. But the worst was the room. The sheets were stained, the tub was stained and the shelf in the bathroom and in the room were broken just hanging from one side. One of the dressers had a missing drawer. I won’t be coming back or staying again
2
Catalina
26 Jul 2026
·
Stayed 2 nights
First at arriving I was told dishes would have to be purchased . That was upsetting , $60 for 1 small saucer, 1 small pot , 1 cup, 1 fork , 1 spoon, 1 dinner knife , 1 spatula, 1 cooking spoon , and can opener . That’s simply goes against their motto. Also in the middle of the night I get locked out of my room ! Front desk is only certain hours . The shower-head was broke and water leaking all over the floor !
First at arriving I was told dishes would have to be purchased . That was upsetting , $60 for 1 small saucer, 1 small pot , 1 cup, 1 fork , 1 spoon, 1 dinner knife , 1 spatula, 1 cooking spoon , and can opener . That’s simply goes against their motto. Also in the middle of the night I get locked out of my room ! Front desk is only certain hours . The shower-head was broke and water leaking all over the floor !
2
Tarice
24 Jul 2026
·
Stayed 2 nights
I went to Walmart to buy cleaning supplies to clean my room. It’s like they wiped down everything.
I went to Walmart to buy cleaning supplies to clean my room. It’s like they wiped down everything.
FAQs about Extended Stay America Select Suites - Chicago - Westmont - Oak Brook
Is parking available at the property?
Yes, free self-parking is available on-site.
Are pets allowed at the property?
Guests can arrange to bring pets by contacting the property directly. Service animals are exempt from any pet fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 10:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the property offer?
The property features elevators and step-free entrances, making it accessible for guests with disabilities.
What is the location of the hotel in relation to key landmarks?
The hotel is located in Westmont, within a 5-minute drive of Graue Mill and Museum and Ty Warner Park. It is approximately 14.7 miles from Donald E. Stephens Convention Center and 13.9 miles from SeatGeek Stadium.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: NO DATA
- 2026-09-16: 160.49689776451112USD
- 2026-09-17: 145.5853996567688USD
- 2026-09-18: 202.64362964852907USD
- 2026-09-19: 216.7311586343689USD
- 2026-09-20: 125.07195615804291USD
- 2026-09-21: 124.7121947456894USD
- 2026-09-22: 128.01034598931122USD
- 2026-09-23: 131.10565898915863USD
- 2026-09-24: 130.11777619847106USD
- 2026-09-25: 191.70105583796692USD
- 2026-09-26: 199.65141559039307USD
- 2026-09-27: 129.60803837243654USD
- 2026-09-28: 120.17624376721955USD
- 2026-09-29: 134.07154712098693USD
- 2026-09-30: 138.0598155933304USD
- 2026-10-01: 135.07783793724823USD
- 2026-10-02: 173.82341587561035USD
- 2026-10-03: 181.77164085700988USD
- 2026-10-04: 125.13502814300537USD
- 2026-10-05: 122.16739894792175USD
- 2026-10-06: 135.07783793724823USD
- 2026-10-07: 140.05216939546966USD
- 2026-10-08: 139.03874809401702USD
- 2026-10-09: 143.02706906072999USD
- 2026-10-10: 157.9288207138672USD
- 2026-10-11: 103.27634643317414USD
- 2026-10-12: 112.23010106247712USD
- 2026-10-13: 114.20706526528932USD
- 2026-10-14: 117.70004936133576USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
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- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
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- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
The front desk is open daily from 9:00 AM - 10:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Family room
Picnic area/Tables
Vending machines
Self laundry
General
Non-smoking rooms
Picnic area/Tables
Vending machines
Family room
Internet
Free wi-fi
Parking
Parking
Free parking
Parking Onsite
Services
Self laundry