Quality Inn Westfield - Springfield

Do not stay here. Dirty and poorly maintained room. The curtain valance fell off the wall and injured my wife. When we complained there was no apology or compensation offered by the rude and inconsiderate management.

Clean room.

We weren't expecting the motel-designed building with the booking of this quality inn. Thankfully, there is an interior hallway where you enter the rooms, however, it has cigarette odor baked into the ceilings and walls from times past. The room was decent (no cigarette smell), but the mattress on the hard side. The staff is very friendly and helpful.

Exactly what we needed as a stop for the night with two dogs. Staff were friendly and helpful; room was clean, and given it was a dog room, that was great! Sound-proofing was great, too. Heard some other doggos very faintly, and it was nice knowing there were others around. A bit worn in, and no extra/winter blankets. And still, enjoyed a very peaceful night and woke up well-rested. Thank you!

I couldnt get in the driveway, not plowed and blocked by snow, had to stay somewhere else and it was too late ti cancel reservation