Name: Holiday Inn Express Hotel Kansas City - Bonner Springs by IHG
Address: 13031 Ridge Drive, Bonner Springs, Kansas, US
Price range: US$94–US$269 per night
Rating: 8.23

What guests think

At Holiday Inn Express Hotel Kansas City - Bonner Springs by IHG, travelers frequently commend the welcoming staff, generally clean premises, and a location that’s easy off the interstate and handy for events like the amphitheater and Renaissance festival.

Rooms are comfortable but somewhat dated, with reports of thin walls, highway noise on certain sides, uneven floors, and occasional minor repairs needed. Breakfast is widely liked for variety, though some guests found it average or lacking vegetarian options and noted missing decaf or an early 9 a.m. cutoff. Several reviews mention intermittent indoor-pool closures and inconsistent water temperature. Overall, it suits travelers who value practicality over a fully modern, ultra-quiet experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

An indoor pool is mentioned repeatedly, though guests report intermittent closures and inconsistent water temperature. Not enough consistent feedback on other amenities.

Related guest reviews

6

cashaapp

6 Feb 2024

·

Stayed 2 nights

The whole reason we went there was to swim. It sucked because they were closed. The lady said, closed for maintenance or cleaning, but also said she didn't really know. And the key cards to your room can be magnetically erased. I had to go to the front desk twice to have them fixed or get new ones. I talked to another customer about the pool they said it was closed in December of last year when they went too when that's the whole reason they went as well. Wasting their money in a inside pool that's closed but says it is not on their website.

8

Stacey

2 Apr 2023

·

Stayed 1 night

The place was in good shape. The only issue we had was that the indoor pool was very cold. The kids could only handle it for 5 minutes. Doesn't do much good to have an indoor pool if you are not going to heat it.

6

Sarah

19 Oct 2024

·

Stayed 2 nights

Staff average, room clean, beds comfortable, decent breakfast, tiny pool that was closed the first day, slanted floors like a fun house, traffic noise from the highway sounded like an airport.

10

Denise

14 Apr 2023

·

Stayed 1 night

We had a great stay. Got in pretty late, my son was able to still work out and take a swim.

6

Ryan

27 Feb 2023

·

Stayed 2 nights

The walls are thin. The rooms are small. The exercise room was unkept.

8

Rebecca J

15 Sept 2024

·

Stayed 1 night

Clean, comfortable. Easy to find but its right by the highway, so a bit noisy. It didnt keep me awake though. Lobby is amazing. Really fancy and new looking. Beds were comfy and clean. Bathrooms dont have vents so gets pretty steamy. Very nice place. No hot tub but they do have a heated indoor pool. Good place to stay.

10

Rosemary Bakhita

31 Jul 2025

·

Stayed 3 nights

I was with church team for Convention and this place served us well. The staff is friendly, place is nice and clean. Free breakfast which my kids enjoyed. The rooms were clean, they even had a microwave so we used for our leftovers. Beds were comfortable and we utilized the swimming pool. The water was a little hot hopefully they could make it lukewarm for the summer. The bathrooms are too small that one I didn’t like it. Overall experience was good though.

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Cleanliness

Cleanliness earns frequent praise, but several guests reported issues such as mildew odors, mold around tubs, crumbs on floors, and stained bedding in isolated cases.

Related guest reviews

10

Angela

30 Jun 2025

·

Stayed 3 nights

Conveniently located; clean, quiet, comfortable rooms; great breakfast options.

10

Debra

5 May 2025

·

Stayed 2 nights

The double queen room was very spacious. It was immaculately cleaned. The beds were comfortable. Breakfast was amazing with lots of variety and choices. The staff were all friendly, welcoming, and consistently helpful when we needed anything. The hotel is beautiful. Highly recommend!

10

Mark

12 Oct 2025

·

Stayed 1 night

Hotel staff was VERY friendly and accomodating. Rooms were clean and well appointed. Breakfast was a notch above the norm of a free breakfast.

6

Patti

8 Sept 2025

·

Stayed 1 night

The smell of the bathroom was very bad. It sounded like their bubbles coming up through the toilet. I took a bath and it sounded like toilet bubbles. I'm guessing they're gas bubbles of something gross and that that's where I kept trying. Remember t I think that's why sometimes it wasn't as bad as other times. It's just sometimes we left the door open and the toilet open and that made the whole room kind of stink, but sometimes it felt like it was more local to the bathroom and I think that might be the time speed to remember to either shut the toilet or the door of the bathroom or bowl. The dresser drawer door was broken or haunted unsure.

4

Lynette

19 Feb 2023

·

Stayed 1 night

Our bedding wasn't clean. There was blood on one of the pillows. The walls were really thin and could hear everything going on.

4

Anna

4 Apr 2023

·

Stayed 1 night

The floor to our room had food crumbs all over the floor before we checked in. Housekeeping said “it was no big deal.”

6

Barbara

15 Jul 2025

·

Stayed 3 nights

Our room stunk really bad. It smelled like mildew bad. Like the carpet has been wet.. Had to buy febreeze

4

kimberly

18 Feb 2024

·

Stayed 1 night

Booked a jacuzzi room and it was gross. The tub is cracked and dirty and the cleanliness of the room was subpar as well. Waste of $200 and will never stay here again.

8

Janine

11 Jul 2025

·

Stayed 2 nights

The cleanliness of bathroom there was some mold in bathtub around edges. The staff was friendly the breakfast was good.

8

Zachary

4 Mar 2023

·

Stayed 1 night

Place was nice. Breakfast was good. Room was OK. A bit dirty. Shower drain was plugged.

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AI-generated summary based on recent guest reviews

Rooms

Many guests find rooms comfortable and some spacious, but several describe dated décor, uneven or slanted floors, thin walls with neighbor or highway noise, and occasional maintenance issues such as shower problems.

Related guest reviews

6

robert

2 Sept 2025

·

Stayed 1 night

Our room slanted at about a 5 inch drop from the wall to the bed. Concerned about construction

10

Mark

3 Jun 2024

·

Stayed 1 night

Shower made a noise but still worked well. Soap dispenser came off but at least they had dispensers. Makes it easy when traveling to not have to worry. All in all, great stay

6

Shirley

15 May 2024

·

Stayed 1 night

Breakfast was good even though we were there 10 mins b4 close. Staff was great. The problem was interstate noise and the side of the hotel that our room was on. Recommend booking directly with IHG and not thru Expedia. Ask for a room away from the Interstate. It was like trucks driving thru our room all night.

10

Debra

5 May 2025

·

Stayed 2 nights

The double queen room was very spacious. It was immaculately cleaned. The beds were comfortable. Breakfast was amazing with lots of variety and choices. The staff were all friendly, welcoming, and consistently helpful when we needed anything. The hotel is beautiful. Highly recommend!

8

Matt

11 Aug 2023

·

Stayed 1 night

Room/Property appeared to be a little outdated, but was clean and didn't have any issues.

6

Sarah

19 Oct 2024

·

Stayed 2 nights

Staff average, room clean, beds comfortable, decent breakfast, tiny pool that was closed the first day, slanted floors like a fun house, traffic noise from the highway sounded like an airport.

6

Angela

16 Nov 2024

·

Stayed 1 night

We were on the even side of the hotel, right by a freeway. It was very noisy.

8

Amanda

2 Aug 2025

·

Stayed 1 night

The rooms were okay. The beds were clean and comfortable. However, the people next door were really loud and we could hear everything they said.

4

Gregeory

17 Mar 2025

·

Stayed 1 night

Room was clean but shower was terrible and you could stick your hand through a crack in door into the hall i could see people walking by our room

8

David

2 Apr 2025

·

Stayed 1 night

Stopped for one night driving thru. The hotel is nice enough, but we both found the bed too hard and the pillows too soft - first time I can recall us both having a poor night’s sleep for those reasons.

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Service

Staff are widely described as friendly, welcoming, and helpful. However, a few reviews note rude or slow interactions and mixed experiences with handling disturbances.

Related guest reviews

10

Maranda

10 Sept 2025

·

Stayed 1 night

Breakfast staff was rude to my friend. Told her very rudely that she needed to have shoes on to be in the Breakfast area. Loved location and all the orher staff!

10

Tiffany

17 Jan 2023

·

Stayed 2 nights

Carlos works nights at the front desk and is hands down the nicest person I’ve ever encountered at a hotel. It was a pleasure getting to chat with him. The hotel was clean, the beds were comfy, the location was convenient, and the free breakfast was tasty. ZERO complaints.

4

Matthew

15 Nov 2025

·

Stayed 1 night

Overnight staff unpleasant.

10

Amber

3 Jun 2025

·

Stayed 2 nights

Staff was very friendly, the hotel was clean, management was very professional. Easy check in and check out process. Breakfast was well put together and tasty. Will stay again!

10

Mark

12 Oct 2025

·

Stayed 1 night

Hotel staff was VERY friendly and accomodating. Rooms were clean and well appointed. Breakfast was a notch above the norm of a free breakfast.

4

Ralph

30 Dec 2022

·

Stayed 1 night

Check in was really slow for us being the only ones in the lobby. Stood there several minutes while the clerk read his instructions

10

Jennifer

12 Apr 2024

·

Stayed 1 night

Ray, the manager was friendly and welcoming. I had stayed there several times and have always had most wonderful experience and I always feel safe there. Thank you for everything.

10

Jalene

2 Oct 2023

·

Stayed 2 nights

Staff is so very nice and helpful. The room was clean, beds are so comfortable and linen very soft.

10

Carol

11 Nov 2023

·

Stayed 1 night

Our check in was speedy and the gentleman working was very polite and personable.

6

Julie

5 May 2024

·

Stayed 1 night

Room was great. The desk attendant could use some sensitivity training. He was not helpful and a bit condescending.

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AI-generated summary based on recent guest reviews

Location

Convenient off I-70 and handy for nearby venues like the amphitheater and Renaissance festival; the area generally feels safe with a few walkable dining options. Proximity to the freeway brings noticeable traffic noise in some rooms.

Related guest reviews

10

Jacolyn

15 Dec 2024

·

Stayed 2 nights

Noisy traffic all night!

6

Shirley

15 May 2024

·

Stayed 1 night

Breakfast was good even though we were there 10 mins b4 close. Staff was great. The problem was interstate noise and the side of the hotel that our room was on. Recommend booking directly with IHG and not thru Expedia. Ask for a room away from the Interstate. It was like trucks driving thru our room all night.

8

Carl

1 Sept 2025

·

Stayed 2 nights

Clean and quiet. Just far enough outside the city to not pay city prices. We were in town for a concert at the nearby amphitheater and it was super convenient.

10

Ralph

19 Oct 2024

·

Stayed 3 nights

Excellent staff. Location close to renaissance festival was a major plus.

10

Cal

4 Jul 2024

·

Stayed 1 night

Quick and easy location right off the highway, very clean and organized

10

Veronica

13 Oct 2024

·

Stayed 2 nights

Front desk was very friendly and helpful we came for the festival it was very convenient will definitely stay here again

10

Alan

3 Feb 2025

·

Stayed 1 night

Located off the main highway in a convenient location.

6

Angela

16 Nov 2024

·

Stayed 1 night

We were on the even side of the hotel, right by a freeway. It was very noisy.

8

Sophia

18 Jan 2024

·

Stayed 1 night

Good location near I-70 and close to downtown Kansas city.

10

Clinton

12 May 2024

·

Stayed 1 night

Convenient check-in with friendly agent. Everything was nice and clean. The beds were very comfortable. Close to major highways and gas stations, restaurants, but not noisy.

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Dining

Breakfast is frequently praised for being tasty with good variety. Some guests, however, found it average or lacking vegetarian options, missed decaf coffee in the dining area, or disliked the early 9 a.m. closing time.

Related guest reviews

8

Jack

17 Oct 2024

·

Stayed 1 night

Good, safe place to stay. It would have been nice if they had had decaf coffee available at breakfast area.

10

Melissa

27 Oct 2024

·

Stayed 1 night

Made reservation online and room was ready when we arrived within an hour. Room was very clean and comfortable. Slept well without noise from other rooms and we were right across from the elevator. The free breakfast was very good compared to other hotels — delicious Mexican omelettes, sausage, cinnamon rolls, yogurt, juice, coffee, cereal, pancakes, chocolate milk and more!

10

Amber

3 Jun 2025

·

Stayed 2 nights

Staff was very friendly, the hotel was clean, management was very professional. Easy check in and check out process. Breakfast was well put together and tasty. Will stay again!

6

Cheryl

20 Aug 2024

·

Stayed 2 nights

The hotel was clean and in a good area. I am docking it a few stars because the breakfast options for vegetarians was lacking. Most hotels offer boiled eggs, fresh oatmeal and yogurt but not this one. Even their omelette had ham in it. We ended up eating breakfast at a restaurant which was an added expense we didn’t plan for.

10

Mark

12 Oct 2025

·

Stayed 1 night

Hotel staff was VERY friendly and accomodating. Rooms were clean and well appointed. Breakfast was a notch above the norm of a free breakfast.

10

Aimee

18 Mar 2023

·

Stayed 1 night

Very friendly staff and excellent breakfast

6

Frances

11 Oct 2024

·

Stayed 1 night

breakfast needs something to be desired and it had no peanut butter, cereal was sugary, no healthy options

10

Jennifer

20 Mar 2025

·

Stayed 1 night

Spacious, comfortable rooms and excellent breakfast!

6

Hana

7 Jun 2024

·

Stayed 1 night

Room service was knocking on our door before checkout time. Breakfast is only served until 9:00 AM.

8

Jennifer

18 Aug 2024

·

Stayed 1 night

We really enjoyed the breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$87
February	US$96
March	US$101
April	US$146
May	US$131
June	US$203
July	US$195
August	US$100
September	US$150
October	US$143
November	US$113
December	US$91

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $269	3 $240
4 $119	5 $120	6 $115	7 $103	8 $107	9 $236	10
11 $114	12 $113	13 $127	14	15	16	17
18 $173	19 $116	20 $122	21 $135	22	23 $222	24 $218
25 $103	26 $113	27 $113	28 $113	29 $112	30 $184	31 $151

Su	Mo	Tu	We	Th	Fr	Sa
1 $128	2 $127	3 $118	4 $119	5 $127	6 $169	7 $188
8 $94	9 $114	10 $117	11 $101	12 $101	13 $173	14 $140
15 $94	16 $98	17 $101	18 $114	19 $98	20 $201	21 $158
22 $118	23 $98	24 $121	25 $101	26 $98	27 $186	28 $173
29 $94	30 $121

Holiday Inn Express Hotel Kansas City - Bonner Springs by IHG

Prices for Holiday Inn Express Hotel Kansas City - Bonner Springs by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Suite, 1 King Bed (Additional Living Area)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Jetted Tub

Guest reviews of Holiday Inn Express Hotel Kansas City - Bonner Springs by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

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