Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking may apply.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Yes, pets are allowed with a fee of USD 30.00 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility may vary.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Prestonsburg, just steps from the Mountain Arts Center and a 2-minute drive from Archer Park. It is 1.5 miles from Middle Creek National Battlefield and 2.7 miles from Samuel May House.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests. However, please note that the swimming pool will be unavailable for renovations from February 26, 2026, to June 1, 2026.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 6.00 per stay. Advance request or confirmation may be required for availability.

Comfort Suites Prestonsburg West Hotel in Prestonsburg

Average nightly price at Comfort Suites Prestonsburg West by month, last 12 months (USD)
Month	Average price
January	US$98
February	US$109
March	US$117
April	US$125
May	US$120
June	US$110
July	US$114
August	US$110
September	US$112
October	US$117
November	US$108
December	US$102

What guests think

At Comfort Suites Prestonsburg West, guests frequently highlight friendly service, clean and comfortable rooms, a convenient location, and a warm indoor pool, with many also enjoying the complimentary hot breakfast.

Reviews also note recurring noise from thin walls and doors, plus intermittent maintenance issues such as malfunctioning A/C, door latching, and broken ice or laundry machines. Cleanliness feedback ranges from very clean to occasional problems, including dirty bathrooms, worn carpets, strong pool chlorine, and isolated pest reports. Several reviews mention renovations in progress and areas needing cosmetic refresh. Expect a practical stay with some variability in upkeep and noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool is often warm and usable, but the area shows wear (peeling paint, strong chlorine) and a few guests wished for later hours. Some amenities had outages such as broken ice machines and laundry; one gym machine was down, while parking was easy.

Related guest reviews

10

Rhonda

16 Jun 2025

·

Stayed 2 nights

A family weekend trip for a wedding. The room was clean, the staff was was friendly and breakfast was good. Easy check in. The pool is begining to show its age but still usable. The beds were ok but could use more room to move around them, not enough walk space. I would stay again.

4

Thomas

14 Jul 2025

·

Stayed 2 nights

The bathroom was extremely dirty. The one machine on the 3rd floor was broken as was the laundry facilities..

10

Jason

5 Oct 2025

·

Stayed 2 nights

The pool was very clean and warm

8

Lora

29 Jun 2025

·

Stayed 2 nights

The room was very clean. Very nice breakfast area and the lady running the breakfast was very nice and helpful. The sitting area in the check in was comfortable. The pool area was fun! My kids had a ball playing and love the hours! The pool area could use some fixing up , paint chipping and ceiling peeling but nothing major! They kept it stocked with clean towels. The pool area had lots of chairs and some tables. We enjoyed our stay. This was our second time staying there visiting a family friend.

10

Deirdre

22 Jun 2025

·

Stayed 2 nights

Loved the pool, location of hotel, responsive and professional staff

8

James

11 Nov 2025

·

Stayed 3 nights

Rooms were nice ice machine on the floor was broken

2

Joseph

23 Mar 2025

·

Stayed 1 night

Our room wasn’t ready and it was 5pm! Toilet was clogged and tik was falling off in bathroom! Neither of our drains drained right and the pool was cold. Def not worth the money!

10

Erin

28 Nov 2023

·

Stayed 2 nights

Nice little hotel! Only complaint is the pull out bed. It was horrid. Very thin mattress and it feels like sleeping on springs. Pool was warm which was great! Gym room wasnt the greatest, one of their ellipticals didn't work, but they had 2 bicycles and a treadmill as well.

10

Lucinda

21 Sept 2025

·

Very clean rooms and the pool was super clean

8

Keiondra

14 Sept 2024

·

Stayed 3 nights

This was our first time staying here. The staff was awesome and very friendly. Our room was very tidy. The ONLY thing we didn’t like was the pool. It’s older and needs to be renovated the chlorine burns your eyes as soon as you walk in, I’m assuming because of the not so big enclosed space where its located. We did however enjoy our time spent in our hotel room though.

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Cleanliness

Many guests found rooms and the pool area clean. However, cleanliness is inconsistent, with reports of dirty bathrooms, stained carpets, renovation dust, and isolated pests (ants, insects, a mouse).

Related guest reviews

10

Courtney

31 Aug 2025

·

Stayed 1 night

Everything was great. Clean, and tons of towels provided and we even got extra pillows at the desk for the pull out couch!

2

David

2 May 2024

·

Stayed 2 nights

this was my 4th or 5th stay at this motel and my last.The rooms where infested with red ants even in the bedding and there breakfast the gravy tasted like it came out of a can.I will not be staying there again

8

William

15 Sept 2024

·

Stayed 2 nights

Overall great stay. Only complaint is the hall carpets are very dirty. I couldn’t find my slippers and walked to the pool barefoot. When I can back, the soles of my feet were black. I would say a good carpet cleaning is due.

10

Teresa

8 Apr 2025

·

Stayed 1 night

Staff always friendly and very helpful. The rooms are clean and comfortable.

4

Thomas

14 Jul 2025

·

Stayed 2 nights

The bathroom was extremely dirty. The one machine on the 3rd floor was broken as was the laundry facilities..

2

charles

3 Sept 2023

·

Stayed 1 night

A lot of insect husk and unclean

2

Eric

19 Apr 2024

·

Stayed 1 night

THERE WAS A MOUSE IN MY ROOM!!

10

Lori

13 Jun 2025

·

Stayed 2 nights

I will definitely stay here again. The property was exceptionally clean and comfortable. All of the staff was friendly and very welcoming.

8

Shane

15 Jun 2025

·

Stayed 2 nights

Very clean.

10

Elaine

3 Jun 2024

·

Stayed 1 night

Super clean and updated! New carpeting, painting, and fixtures. Cleanliness seemed a priority. The coffee cups were individually wrapped. The breakfast was very good. Eggs, sausage, biscuits and gravy along with all the usuals. Well done and tasty! Highly recommend this hotel….

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Rooms

Rooms are generally spacious and comfortable with sofa areas, though several reviews cite thin walls and road noise, and some maintenance issues like A/C not working or doors not latching; pull-out sofas are uncomfortable and some beds feel dated or small.

Related guest reviews

10

Carolyn

18 Oct 2023

·

Stayed 1 night

Everything here was good. The beds are small but the facility is well maintained and clean.

10

Selena

24 Nov 2025

·

Stayed 1 night

The room was spacious and clean.

10

Kandy

13 Aug 2025

·

Stayed 2 nights

The beds were very comfortable and the couch was too. Breakfast was fabulous! Would definitely stay there again.

4

Ronald

4 Sept 2025

·

Stayed 1 night

The walls are apparently super thin. I heard loud voices around midnight and they lasted longer than just a few minutes. Kept me awake for a little while, and if I hadn’t been so tired probably wouldn’t have been able to sleep at all. Then I woke up to more loud voices around 6 am! The hotel was clean enough but it needs updating.

8

suzanne

17 Mar 2024

·

Stayed 3 nights

Walls are very thin but property is clean and staff is courteous. I was very comfortable in my room.

8

esmeralda

26 Mar 2024

·

The rooms were clean but the door didn’t lock properly and the air conditioner didn’t work so we had a hard time sleeping. We were told they didn’t have a a different room or a fan and that someone from maintenance would come take a look the next day. The next morning a different lady is at the desk so we asked if maintenance was still going to come look and she told us there’s no maintenance done on weekends but she was able to get us another room.

10

Ketaki

12 May 2023

·

Stayed 2 nights

It was super easy to check in, the room was comfortable and very quiet. (I’ve recently stayed at some hotels where I can hear my neighbor so we’ll that it’s almost like we’re in the same room!) it was great to have a sofa to sit and work, as well as the fridge and microwave.

10

Erin

28 Nov 2023

·

Stayed 2 nights

Nice little hotel! Only complaint is the pull out bed. It was horrid. Very thin mattress and it feels like sleeping on springs. Pool was warm which was great! Gym room wasnt the greatest, one of their ellipticals didn't work, but they had 2 bicycles and a treadmill as well.

8

Donna

16 Oct 2024

·

Stayed 1 night

Nice to have the separate little sofa area. Spacious.

10

Ryan

23 Aug 2025

·

Stayed 1 night

The staff was great. Both times I’ve stayed here though I’ve noticed the doors are very difficult to close. My door this time could be open without even using the room key when I first checked in. You have to use some muscle to get it to latch.

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Service

Staff are widely praised as friendly, professional, and helpful, with smooth check-in and useful local recommendations. A few guests noted inconsistent responsiveness or management attitude, and limited maintenance support at times.

Related guest reviews

10

Teresa

30 Mar 2025

·

Stayed 1 night

Staff is always very friendly and go above and beyond to help. Facility is clean and well kept

10

Elizabeth

20 Jun 2023

·

Stayed 1 night

Front desk personnel were great. Helpful when asked about directions and also offered great dining recommendations. Room was nice, clean, comfortable with plenty of electrical outlets and supplies.

10

Tammy

26 Nov 2025

·

Stayed 2 nights

The staff was the absolute best!! Extremely helpful and so nice.

8

Nyreen

1 Oct 2025

·

Stayed 1 night

Savannah is a wonderful person. Front desk manager is not a nice person.

10

Danielle

30 Oct 2023

·

Stayed 1 night

The location was perfect for our overnight trip to pick up a new toy in Pikeville. The room was clean and everything worked as it should. There was plenary to eat for breakfast and the staff kept everything full. The young man the checked us in was pleasnpand happy to offer his recommendation for a place to eat.

10

Don

4 Sept 2024

·

Stayed 6 nights

Jeremy was wonderful help during our stay. We appreciate him!

8

Lawrence

27 Oct 2025

·

Stayed 1 night

Front desk staff was friendly and helpful. Breakfast was wonderful.

10

Teresa

22 Mar 2025

·

Stayed 1 night

Very nice place to stay! The front desk staff were all amazing and so friendly. I feel like they went out of there way to be helpful

10

Tammy

16 Jun 2025

·

Stayed 1 night

Staff very personable and helpful. Quiet, clean and convenient place to stay.

10

Patrick

6 Aug 2025

·

Stayed 1 night

The staff was terrific!

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AI-generated summary based on recent guest reviews

Location

Location is convenient for area travel, near the Mountain Arts Center, and offers easy parking. Several guests noted you'll need to drive to restaurants and shops.

Related guest reviews

10

Jason

16 Jun 2024

·

Stayed 2 nights

Nice place to stay and semi close to town.

10

Kevin

20 Jan 2023

·

Stayed 1 night

Fast check in, quiet and clean room, easy parking. Have to drive to get to food or other stores, nothing in walking distance. Would stay here again.

10

Michael

10 Mar 2025

·

Stayed 1 night

Convenient place to stay for passing through

10

Danielle

30 Oct 2023

·

Stayed 1 night

The location was perfect for our overnight trip to pick up a new toy in Pikeville. The room was clean and everything worked as it should. There was plenary to eat for breakfast and the staff kept everything full. The young man the checked us in was pleasnpand happy to offer his recommendation for a place to eat.

10

Donald

29 Nov 2023

·

Stayed 1 night

Good place for a traveler to stay.

10

Deirdre

22 Jun 2025

·

Stayed 2 nights

Loved the pool, location of hotel, responsive and professional staff

10

Melissa

1 Jun 2025

·

Stayed 3 nights

It was a good location and quiet.

10

Catherine

28 Feb 2025

·

Stayed 1 night

Convenient location

10

Joan

9 Feb 2025

·

Stayed 1 night

Enjoyed our overnight stay at this location. It was a bonus to be next door to the Mountain Arts Center in Prestonburg, KY

10

Dominic

3 Nov 2024

·

Stayed 1 night

I stayed here for a mountain bike race at Sugarcamp Mountain. I enjoyed my stay here. Parking was great, everything was clean, the staff were kind, etc. I'd happily stay here again - and probably will for next year's race!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for hot items and variety, though a few guests found it basic or uneven and the coffee underwhelming.

Related guest reviews

8

Jamie

30 May 2023

·

Stayed 1 night

This was part of a longer trip with a one noght stay. The hotel is going through a remodel and i am sure it will be amazing when finished. Fir now it is a little dusty and unfinished looking. The breakfast was not that great compared to what i have seen at other Comforts.

8

Rebecca

20 Oct 2024

·

Stayed 1 night

The clerk was friendly, check in/ out smooth. Breakfast was good. We will consider staying here again when in the area.

10

Kandy

13 Aug 2025

·

Stayed 2 nights

The beds were very comfortable and the couch was too. Breakfast was fabulous! Would definitely stay there again.

10

Lynna

21 Jun 2025

·

Stayed 2 nights

Loved this hotel. Very clean and friendly staff. Good breakfast. Will stay again

8

Lawrence

27 Oct 2025

·

Stayed 1 night

Front desk staff was friendly and helpful. Breakfast was wonderful.

8

Kathryn

24 Jun 2023

·

Stayed 1 night

Brkfst was a little slim.

10

Rikki

14 Feb 2025

·

Stayed 1 night

Clean and spacious. Good breakfast

10

Lucinda

21 Sept 2025

·

Stayed 2 nights

Breakfast was excellent

10

Sharon

4 Apr 2025

·

Stayed 1 night

Fast & friendly check in, very clean rooms, very comfortable & big! Absolutely awesome breakfast & coffee! Only negative part of stay, the tub was very slippery.

10

Elaine

3 Jun 2024

·

Stayed 1 night

Super clean and updated! New carpeting, painting, and fixtures. Cleanliness seemed a priority. The coffee cups were individually wrapped. The breakfast was very good. Eggs, sausage, biscuits and gravy along with all the usuals. Well done and tasty! Highly recommend this hotel….

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $115	2 $124	3 $116
4 $100	5 $108	6 $116	7 $125	8 $125	9 $142	10 $142
11 $108	12 $125	13 $125	14 $125	15 $125	16 $125	17 $125
18 $110	19 $125	20 $125	21 $127	22 $125	23 $152	24 $150
25 $117	26 $118	27 $126	28 $118	29 $129	30 $120	31 $120

Comfort Suites Prestonsburg West

Prices for Comfort Suites Prestonsburg West

Monthly average prices

About this property

Location

Room options

Suite

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, 1 King Bed with Sofa Bed

Guest reviews of Comfort Suites Prestonsburg West

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Prestonsburg West

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29 $122	30 $115