Name: Quality Suites New Iberia
Address: 2817 Hwy. 14, New Iberia, Louisiana, United States of America, New Iberia, Louisiana, US
Price range: $51–$70 per night
Rating: 6.95

What guests think

At Quality Suites New Iberia, reviews describe generally spacious, comfortable rooms at budget prices alongside frequent maintenance and cleanliness problems, inconsistent breakfast supply, and repeated pool or hot tub issues that affect the overall experience.

Many guests praise friendly, helpful staff and responsive service. Common complaints include odors, worn furnishings, broken locks or fixtures, low water pressure, pests, and noise from other guests or the parking lot. The location is convenient for area stops, though the neighborhood feels dated to some. Expect warm service with uneven upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several stays reported the pool closed or poorly maintained, and the hot tub malfunctioning or empty; the property and elevator feel worn. Some noted parking-lot disturbances at night.

Related guest reviews

2

Racheal

Jul 14, 2024

·

Stayed 4 nights

This hotel was not clean ,never had towels, key always would deactivate. Elevator was janky and the breakfast was awful!

8

Justin

Dec 5, 2025

·

Stayed 3 nights

Room was nice, staff friendly, and hotel is located in a good area. Only negative was that the pool was not available at the time we stayed. Otherwise it was a great experience.

6

Anna

Aug 3, 2025

·

Stayed 1 night

When we checked in the sweet lady at the desk did not know if there were linens for the pull out couch, charged the reservation card immediately instead of asking if we wanted to use a different card (which I did), and did not have the “key maker” at the desk to make our room key, so we had to wait on it. The room was okay but smelled like smoke even though it was a smoke free hotel. It was hard to get the toilet to flush. Took our children down to the pool and the hot tub had one jet that worked on the bottom (feet area) and had brown-tinged water. The kids loved the pool. The pool room as a whole was clean though. The complimentary breakfast was lacking significantly. There was cereal but no milk, the muffins were stale, the waffle maker spray was out, the sausage was awful, and the “orange juice” was clear (make that make sense). Overall the hotel was clean, and the staff was so nice.

2

Megan

Apr 28, 2024

·

Stayed 1 night

The property needs to be checked because half the floors are rotten and half way fixed, the ceilings are falling. We went in 2 rooms which had someone in them! The hotel is very dirty and needs to be redone it’s all disgusting and rusty

4

debbie

Jul 21, 2023

·

Stayed 3 nights

The advertising of the amenities was misleading there is no outdoor pool or fitness center. There were several doors and structures in need of repair. The rooms were nice, big and clean. The staff was excellent. Each person was welcoming, nice, friendly and helpful. The buffet was lacking on variety and quantity. Day one the scrambled eggs were what seemed burned and hardly any there was no milk set out for cereal and hardly any syrup for the waffles. Day two no syrup plenty of eggs and sausage. Day three no syrup one sausage link and no eggs but there was milk for the cereal with only three muffins. Coffee station was well stocked and the coffee was surprisingly good. The lack of amenities and breakfast is in no way a reflection in staff service I am sure they can only make do with what corporate provides to them. The staff should be acknowledged with their service.

2

Keith

Jul 9, 2025

·

Stayed 2 nights

Safety lock was broken pool was down and internet was terrible

6

Logan

Jun 22, 2025

·

Stayed 3 nights

Very friendly and helpful staff, pool was closed which was disappointing. Breakfast was not very good at all, not many options. Room was decent but kind of smelled a little funky and the carpet was soaked next to the air conditioner which was also unpleasant

6

Sarah

Nov 25, 2024

·

Stayed 2 nights

There were people getting drunk and being rowdy in the parking lot when we were trying to sleep.

2

Ana

May 21, 2025

·

Stayed 2 nights

The two ladies at the front desk were nice and friendly. However, the older gentleman was unfriendly and did not make us feel welcome. The pool area needs some updates, especially the hot tub, which was empty and could be a safety hazard. A negative experience staying here was the noisy night on March 20. Our next-door guest kept us up all night with loud music and singing. When I stepped outside my room to get closer to the next-door room, there was a strong smell like skunk. The next morning I found out that the person staying next to us was an employee. People staying in a hotel should be considerate of other guests. In my case, the employees as well as the managers should know that guests are more than likely looking for a hotel to rest and enjoy some quietness.

8

Joseph L

Apr 14, 2024

·

Stayed 2 nights

I was disappointed that the pool wasn’t available

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Cleanliness

Feedback is mixed: some found rooms clean, but many cite odors (smoke, mold, urine), stained or dusty linens, dirty carpets, and pests (roaches, fleas or bed bugs reported by some). Housekeeping lapses like missing towels and trash pickup were recurring.

Related guest reviews

2

Shanera

Aug 4, 2024

·

Stayed 2 nights

The room had a nasty moldy pod in the coffee pot everything was sticky, sink was dirty so I could only imagine what the bed and sofa bed looked like or the last time it was actually cleaned. I didn’t even stay I checked out not even an hour after checking in.

4

Megan

Mar 18, 2023

·

Stayed 1 night

We had roaches in our room, there was old spoiled food left in the fridge!

4

Alcide

Nov 11, 2024

·

Stayed 4 nights

If you are looking for a cheap place to stay with few frills, this is it. Front desk staff is friendly. But after staying in 3 rooms over the course of two trips to visit family, I'm finally bothered enough to warn people away. There were lots of little things that added up, plus one big thing. The little things: rooms were not completely clean, the hotel was a bit run down with plaster falling off in some places, room keys were deactivated daily, friends of the staff frequently hung out in the driveway in front of the hotel, and breakfast food ran out about 45 minutes before it was supposed to. All that could be forgiven except for the big thing: I was given a room with a peed-in bed. The sheets had been changed, but not the mattress cover or the mattress itself, so it all smelled like urine. I felt like an idiot for not noticing the smell before jumping into bed after a late night. They swapped me to a different room, but that room had candy wrappers on the floor, a used towel, and missing light bulbs. I won't be staying here again.

4

Jayna

Sep 28, 2025

·

Stayed 2 nights

The non smoking room smelled like cigarettes. Asked for another room and my wife saw bugs on the bed... Yuck. She demanded to leave and lose a night.

2

Megan

Jan 29, 2025

·

Stayed 1 night

HORRIBLE infested with fleas!!! I am covered in flea bites! And owner was notified and manager both just said sorry!

4

Alyssa

Jun 6, 2025

·

Stayed 1 night

Room smelt like mold, had to cha he rooms because the bed was covered in stains. Eh, not the best stay. Won’t be coming back

4

Briana

Apr 27, 2025

·

Stayed 1 night

Do not be fooled by the pictures!!!! There was bed bugs in the room, the refrigerator was leaking with old melted food into the floor, there was no pillows for the bed, didn’t have a garbage can. My bank card was charged twice for payment. Do not recommend.

2

Arjav

Dec 26, 2023

·

Stayed 1 night

I found a cockroach in shower. No maintenance of the room at all.

4

Tammy

Apr 14, 2025

·

Stayed 1 night

Property was outdated, dirty, and damaged. Sheets were even stained.

4

Gaurish

Dec 29, 2025

·

Stayed 1 night

Smelly rooms

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with comfortable beds, but many are dated or dark with maintenance issues (broken locks/fixtures and weak water pressure) and occasional noise from guests or outside; Wi-Fi/TV reliability was a problem for some.

Related guest reviews

6

Curtis

Oct 16, 2024

·

Stayed 1 night

I stay in Room 205 on the 2nd floor with my wife and kids, constantly all true the night I can hear people loud conversations all through the night, the constant muscle cars racing is one thing , we literally did not sleep that night

8

Justin

Dec 5, 2025

·

Stayed 3 nights

Room was nice, staff friendly, and hotel is located in a good area. Only negative was that the pool was not available at the time we stayed. Otherwise it was a great experience.

10

Nancy

Mar 4, 2024

·

Stayed 1 night

We had a spacious room with two queen beds and a sofa. The beds were very comfortable.

6

Paula

Feb 15, 2023

·

Stayed 1 night

The water pressure for the shower is very poor.

8

Aimee J

May 15, 2024

·

Stayed 2 nights

Very friendly staff. They tried to assist us at whatever we needed. The tv connections were a problem. New internet service had problems. After the staff fixed it, the system went down again. We went to sleep rather than look for help again.

6

Fredrick

Jul 8, 2023

·

Stayed 2 nights

And it’s doing probably a nice hotel, but worn and needs to fix up. A lot of things damaged even the toilet didn’t run properly. Orobably priced, ok

2

Shanise

Jun 1, 2025

·

Stayed 9 nights

I booked this hotel for nine nights and the first day was horrible and the second day and all the day we stayed the Tv didn't work all the time because of wifi signal and kids were left along above us in hotel overnight they made so much noise and I did go to the front desk to ask for them to talk to the adults about the noise before I knew they were alone the lady at the front desk went and talk to the kids but they just continue to make noise so I walked upstairs to ask for a parent and one of the kids says no adults was there I asked the kids please be quiet they said okay but nope this was at 11 at night this is the ratchetest hotel I ever been to the only thing that was good was the front desk womens and the breakfast

4

Debra

May 2, 2025

·

Stayed 2 nights

Our room door lock did not work from the inside, the rolling chair at the desk had an arm that was broken, the shampoo dispenser in shower was empty, the toilet paper roll was missing, the bathroom mirror had several places where the silver had rubbed off, there was trash left in the hallway, the cleaning staff was cleaning a room next to us at midnight that woke us up. The property stated they have a hot breakfast from 6-9. We went down at 7:30 and the only thing available was bread for toast and some apples. There was cereal but no milk was available. The only good thing about this prolerty is that the Manager was very pleasant.

6

Shaun

Mar 24, 2024

·

Stayed 1 night

Dark and dingy. Needs freashing up. Not bad for the price.

8

Anthony

Mar 10, 2024

·

Stayed 1 night

The room was very clean and beds were comfortable and plenty of pillows. Lights in room on wall did not work in-between beds and made it a little dark. Hair dryer almost pulled out of the wall when using. But over all the price I paid which was 74 for the night was fair and hotel was clean and not dangerous. Good area believe me I have rented rooms elsewhere and they were like crack hotels.

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Service

Service is frequently praised as friendly, helpful, and responsive, including quick fixes and accommodating staff, though some guests reported poor communication, check-in issues, or unprofessional incidents.

Related guest reviews

10

Jovon

Mar 26, 2025

·

Stayed 2 nights

The Core Team and I stayed her on march 22 for my conference and the conference room and core teams room was clean . The manager brandi is very orofessional and accommodat d me and my team in excellence manner. We will be booking again.

6

Anna

Aug 3, 2025

·

Stayed 1 night

When we checked in the sweet lady at the desk did not know if there were linens for the pull out couch, charged the reservation card immediately instead of asking if we wanted to use a different card (which I did), and did not have the “key maker” at the desk to make our room key, so we had to wait on it. The room was okay but smelled like smoke even though it was a smoke free hotel. It was hard to get the toilet to flush. Took our children down to the pool and the hot tub had one jet that worked on the bottom (feet area) and had brown-tinged water. The kids loved the pool. The pool room as a whole was clean though. The complimentary breakfast was lacking significantly. There was cereal but no milk, the muffins were stale, the waffle maker spray was out, the sausage was awful, and the “orange juice” was clear (make that make sense). Overall the hotel was clean, and the staff was so nice.

10

Melanie

Mar 11, 2025

·

Stayed 1 night

Very friendly and helpful.

10

David

Jun 8, 2025

·

Stayed 1 night

Staff were very nice and polite. Our tv did not work, but the staff came and quickly checked it out and took care of it.

8

Mikaela

Dec 14, 2023

·

Stayed 2 nights

Friendly staff, clean room. Overall great stay

10

Tamika

May 22, 2023

·

Stayed 2 nights

It was very nice and the staff was great.

8

Juanita

Sep 2, 2024

·

Stayed 3 nights

Very clean, very helpful staff.

10

Kenny

May 3, 2024

·

Stayed 1 night

Staff was super friendly and they picked me and my friend up from the airport. excellent!

10

Sandra

Jan 7, 2024

·

Stayed 1 night

The staff are exceptional

2

Ana

May 21, 2025

·

Stayed 2 nights

The two ladies at the front desk were nice and friendly. However, the older gentleman was unfriendly and did not make us feel welcome. The pool area needs some updates, especially the hot tub, which was empty and could be a safety hazard. A negative experience staying here was the noisy night on March 20. Our next-door guest kept us up all night with loud music and singing. When I stepped outside my room to get closer to the next-door room, there was a strong smell like skunk. The next morning I found out that the person staying next to us was an employee. People staying in a hotel should be considerate of other guests. In my case, the employees as well as the managers should know that guests are more than likely looking for a hotel to rest and enjoy some quietness.

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AI-generated summary based on recent guest reviews

Location

Guests often find the location convenient and easy to access, with some feeling safe on site. A few mention the area feels old or hard to reach and occasional parking-lot disturbances or exterior noise.

Related guest reviews

6

Curtis

Oct 16, 2024

·

Stayed 1 night

I stay in Room 205 on the 2nd floor with my wife and kids, constantly all true the night I can hear people loud conversations all through the night, the constant muscle cars racing is one thing , we literally did not sleep that night

8

Justin

Dec 5, 2025

·

Stayed 3 nights

Room was nice, staff friendly, and hotel is located in a good area. Only negative was that the pool was not available at the time we stayed. Otherwise it was a great experience.

10

Stephen

Mar 21, 2025

·

Stayed 2 nights

Quiet and Convenient!!!

10

Angel

May 23, 2025

·

Stayed 1 night

Safe, easy-to-access

10

ESTELLE

Jul 8, 2024

·

Stayed 1 night

Convenient to the casino!! Clean and comfortable!

4

Lloyd

May 22, 2024

·

Stayed 2 nights

This is an old area and hard to get to. Some questionable characters hanging out in parking lot.

6

Sarah

Nov 25, 2024

·

Stayed 2 nights

There were people getting drunk and being rowdy in the parking lot when we were trying to sleep.

10

Matthew

Nov 6, 2024

·

Stayed 1 night

Great staff and rooms are nice. Just an old building and run down area. Staff doing their best to make stay comfortable.

10

Kathleen

Dec 3, 2023

·

Stayed 1 night

Lite up at night fell safe. Area were clean

8

Anthony

Mar 10, 2024

·

Stayed 1 night

The room was very clean and beds were comfortable and plenty of pillows. Lights in room on wall did not work in-between beds and made it a little dark. Hair dryer almost pulled out of the wall when using. But over all the price I paid which was 74 for the night was fair and hotel was clean and not dangerous. Good area believe me I have rented rooms elsewhere and they were like crack hotels.

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Dining

Breakfast feedback is inconsistent: some enjoyed it, but many report limited selection, items running out early, or issues like no milk or syrup; a few noted a policy against taking breakfast to rooms.

Related guest reviews

4

Alcide

Nov 11, 2024

·

Stayed 4 nights

If you are looking for a cheap place to stay with few frills, this is it. Front desk staff is friendly. But after staying in 3 rooms over the course of two trips to visit family, I'm finally bothered enough to warn people away. There were lots of little things that added up, plus one big thing. The little things: rooms were not completely clean, the hotel was a bit run down with plaster falling off in some places, room keys were deactivated daily, friends of the staff frequently hung out in the driveway in front of the hotel, and breakfast food ran out about 45 minutes before it was supposed to. All that could be forgiven except for the big thing: I was given a room with a peed-in bed. The sheets had been changed, but not the mattress cover or the mattress itself, so it all smelled like urine. I felt like an idiot for not noticing the smell before jumping into bed after a late night. They swapped me to a different room, but that room had candy wrappers on the floor, a used towel, and missing light bulbs. I won't be staying here again.

2

Kelly

Mar 2, 2025

·

Stayed 1 night

The toilet didn’t flush, you couldn’t bring your breakfast in your room even though they ran out of everything by 7am, the blow dryer was sparking and we had only wash towel they said they were still washing them.

6

Anna

Aug 3, 2025

·

Stayed 1 night

When we checked in the sweet lady at the desk did not know if there were linens for the pull out couch, charged the reservation card immediately instead of asking if we wanted to use a different card (which I did), and did not have the “key maker” at the desk to make our room key, so we had to wait on it. The room was okay but smelled like smoke even though it was a smoke free hotel. It was hard to get the toilet to flush. Took our children down to the pool and the hot tub had one jet that worked on the bottom (feet area) and had brown-tinged water. The kids loved the pool. The pool room as a whole was clean though. The complimentary breakfast was lacking significantly. There was cereal but no milk, the muffins were stale, the waffle maker spray was out, the sausage was awful, and the “orange juice” was clear (make that make sense). Overall the hotel was clean, and the staff was so nice.

4

debbie

Jul 21, 2023

·

Stayed 3 nights

The advertising of the amenities was misleading there is no outdoor pool or fitness center. There were several doors and structures in need of repair. The rooms were nice, big and clean. The staff was excellent. Each person was welcoming, nice, friendly and helpful. The buffet was lacking on variety and quantity. Day one the scrambled eggs were what seemed burned and hardly any there was no milk set out for cereal and hardly any syrup for the waffles. Day two no syrup plenty of eggs and sausage. Day three no syrup one sausage link and no eggs but there was milk for the cereal with only three muffins. Coffee station was well stocked and the coffee was surprisingly good. The lack of amenities and breakfast is in no way a reflection in staff service I am sure they can only make do with what corporate provides to them. The staff should be acknowledged with their service.

6

Logan

Jun 22, 2025

·

Stayed 3 nights

Very friendly and helpful staff, pool was closed which was disappointing. Breakfast was not very good at all, not many options. Room was decent but kind of smelled a little funky and the carpet was soaked next to the air conditioner which was also unpleasant

8

Shemeka

Nov 27, 2023

·

Stayed 2 nights

Enjoyed my stay. Was quite, bed comfortable, staff was very friendly, breakfast was great. The only thing that was concerning there was a lot of rust, around the toliet rack, it was broken, but very clean otherwise. Stayed on the 1st floor but this was the first place where you didn't hear stumping or running up and down above us.

10

Daryl

Mar 23, 2025

·

Stayed 3 nights

We stayed 3 nights and they never came in to empty trash or give fresh towels. Breakfast is basic continental, best go to Waffle House across street for breakfast or there’s McDonald’s nearby.

10

Holli

Jun 10, 2024

·

Stayed 1 night

Very kind, helpful staff. The room had a little bit of a smell, and there were a couple of minor stains on the bedding, but everyone slept great. The AC worked great to cool things off. I enjoyed my eggs and sausage and yogurt for breakfast. The kids ate muffins and cereal. Overall very comfortable stay with friendly staff.

4

Debra

May 2, 2025

·

Stayed 2 nights

Our room door lock did not work from the inside, the rolling chair at the desk had an arm that was broken, the shampoo dispenser in shower was empty, the toilet paper roll was missing, the bathroom mirror had several places where the silver had rubbed off, there was trash left in the hallway, the cleaning staff was cleaning a room next to us at midnight that woke us up. The property stated they have a hot breakfast from 6-9. We went down at 7:30 and the only thing available was bread for toast and some apples. There was cereal but no milk was available. The only good thing about this prolerty is that the Manager was very pleasant.

10

Terrence

Jun 14, 2024

·

Stayed 1 night

It was great the breakfast was delicious and the eggs also

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AI-generated summary based on recent guest reviews

Month	Average price
January	$57
February	$55
March	$54
April	$60
May	$58
June	$60
July	$60
August	$52
September	$62
October	$61
November	$63
December	$55

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $68	16 $51	17 $51	18 $51	19 $51
20 $51	21 $51	22 $51	23 $59	24 $59	25 $59	26 $59
27 $55	28 $59	29 $55	30 $55

Su	Mo	Tu	We	Th	Fr	Sa
				1 $67	2 $66	3 $66
4 $67	5 $66	6 $66	7 $67	8 $67	9 $68	10 $68
11 $66	12 $67	13 $66	14 $66	15 $69	16 $67	17 $68
18 $69	19 $65	20 $65	21 $65	22 $65	23 $63	24 $63
25 $64	26 $69	27 $69	28 $70	29 $68	30 $68	31 $67

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds

Suite, 1 Queen Bed, Accessible

Room, Multiple Beds

Suite, 1 King Bed

Room, 1 King Bed with Sofa Bed, Accessible

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Suites New Iberia

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Prices for upcoming dates