Name: Holiday Inn Express Hotel & Suites New Iberia - Avery Island by IHG
Address: 318 West Highway 90 Frontage Road, New Iberia, Louisiana, United States of America, New Iberia, Louisiana, US
Price range: $95–$169 per night
Rating: 8.77

What guests think

At Holiday Inn Express Hotel & Suites New Iberia - Avery Island by IHG, guests frequently praise very clean rooms, friendly staff, a satisfying free breakfast, comfortable beds, and a convenient location close to restaurants, the interstate, and Avery Island.

Many reviewers found rooms quiet and spacious, though some reported noise from hallways or door slams. Recurring issues include musty odors in some rooms and dingy or stained towels, with occasional lapses in bathroom or common-area upkeep. Facilities feedback mentions a nice pool with one chemical issue reported, an occasional out-of-order ice machine, dim areas in the parking lot, and confusion about a service-animals-only pet policy. Overall, it suits travelers seeking reliable basics and good value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a nice pool, though one stay reported chemical staining. There were occasional facility issues like a dirty elevator, an out-of-order ice machine, dim areas in the parking lot, and confusion about a service-animals-only pet policy.

Related guest reviews

10

Dianna

Mar 8, 2025

·

Stayed 2 nights

Had a great stay at Holiday Inn Express New Iberia! The rooms were clean and comfortable, the staff was friendly and welcoming, and the complimentary breakfast had great options. However, the elevator stayed dirty for two days with spills, which was disappointing. Convenient location near Avery Island. Would definitely stay again but hope housekeeping improves in common areas.

10

Arby

Aug 5, 2025

·

Stayed 2 nights

I like the text option for things we need, like requesting towels. The staff delivered the towels immediately. I like the 24 hours coffee machine because coffee is life! The Internet is fast and reliable. Cable TV is available. The staff are very friendly and helpful. The hotel is near the Tabasco factory at Avery Island. Overall, we had a great stay as a family.

8

Floyd

Feb 7, 2023

·

Stayed 1 night

Our stay was very good. Front desk staff was extremely helpful and friendly. The room was comfortable and clean. The TV worked and the shower was large with soap and shampoo dispensers. The hallway ice machine wasn't working. The free breakfast was plentiful. Better than most free breakfasts. I parked my motorcycle in the parking lot and covered it overnight and had no problems with people messing with it. I would for sure stay here again.

8

Pierre

Jun 3, 2023

·

Stayed 2 nights

Staff and cleanliness was great, the only issue I see is that there’s a very dark corner of the parking lot at night that’s facing HWY 90.

8

Nickolas

Jun 13, 2023

·

Stayed 2 nights

Pool was nice. Breakfast was awesome.

10

Teresa

Aug 18, 2024

·

Stayed 2 nights

This hotel is absolutely wonderful. The staff is exceptional, helpful, and willing to go above and beyond. The rooms were very clean and the swimming pool was so nice. Breakfast was worth getting up!

10

Deborah

Aug 3, 2023

·

Stayed 3 nights

The staff was wonderful and for that alone I would stay again. The pool stained my clothes and turned my hair green but it happens lol

2

Sharie

May 17, 2023

·

Stayed 1 night

Online stated ‘pet friendly’ however only for service animals of which they didn’t accept my emotional support dog. Plus we could not leave him in the room for no amount of time by himself.

2

Jim

Jun 21, 2024

·

Stayed 1 night

told me they were pet friendly and when i arrived they weren’t

10

Carrie

Jul 3, 2023

·

Stayed 3 nights

Was pleasantly surprised by how nice this property was. From the complementary Dove products to the luxurious soft and firm labeled pillows my stay was excellent. The super nice staff and awesome biscuits and gravy at breakfast was the cherry on top. Definitely would recommend and will frequent again when I come back to town.

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Cleanliness

Most reviews describe the property and rooms as very clean and fresh. Repeated issues include musty odors in some rooms and dingy or stained towels, plus occasional lapses in bathroom or common-area upkeep.

Related guest reviews

10

Tawanna

Jul 17, 2025

·

Stayed 2 nights

I loved the cleanliness of the property. The smell once you enter through the front doors was awesome. The clean lines, yet simplicity of the inside of the hotel was the most welcoming. I truly hope this property will always remain new, clean, and fresh smelling even after years later. Great job.

8

Mary

Nov 28, 2025

·

Stayed 2 nights

Clean room

10

Deana

Nov 16, 2024

·

Stayed 1 night

Nice quiet location, spacious room, very clean.

10

Sondra

Sep 16, 2025

·

Stayed 1 night

Clean room. Quick and easy check- in with nice staff. Will stay again.

6

Melissa

Oct 7, 2024

·

Stayed 1 night

Overall the stay was good. The room I was given on the third floor had a very strong musty odor that was overpowering Dustin at the front desk was very understanding and gave me another room But when I did go into that bathroom I noticed both hanging towels had stains on them The second room I got was much better and cleaner with only a slight smell The hotel definitely needs a makeover The breakfast was delicious and the hotel is in a great location close to local attractions and the staff is great

8

Emily

Oct 6, 2024

·

Stayed 1 night

I was originally put into a room that smelled very musty and even had a wet humid feeling to it. The staff kindly moved my room and this room was clean without a smell. Super comfortable bed!

10

MANDY

Jul 17, 2024

·

Stayed 4 nights

Friendly staff. Clean hotel. Had issue with the toilet, but had it resolved quickly.

8

Diamond Princess

Oct 18, 2024

·

Stayed 2 nights

I like that the room smelled great upon entering, the beds are nice and cozy, there was extra bedding for the sofa bed in the closet, and the breakfast was great!! Although, the room smelt nice and clean. There was a stain on the carpet, the bathroom floor needed to be mopped, and the towels needed to be replaced they were dingy, the iron did not get hot, the batteries in the remote were dead, and the toilet water pressure was low. Overall, I did have a great stay!!

6

Teaonna

Jul 14, 2023

·

Stayed 2 nights

The face clothes weren’t clean and had hair in all of them.

6

Jacqueline

Aug 16, 2024

·

Stayed 2 nights

The same stay was ok. We were just there for the weekend and it was mostly fine. The one thing that disgusted me was that all the towels were dingy and looked dirty. We we got to the room the towels were hanging in the bathroom were dingy and had hair on them. We got extra towels and they were dingy too, so when they got wet they looked as if they had never been cleaned. I talked to the lady that cleans the room and she said they know that the towels are dingy, but they don’t wash the towels they have a company that does. My answer to the that is fire the company and find a different one. It was not to the standard of the IHG hotels I’ve previously stayed at.

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Rooms

Rooms are generally comfortable, with many noting very comfortable beds and some spacious layouts; several guests also found them quiet. However, some reported noise from hallways, thin walls, and loud door slams.

Related guest reviews

8

Joy

Mar 15, 2025

·

Stayed 1 night

The staff were friendly and the room was spotless! Unfortunately, it was very noisy. There were guests on the floor above and n the hallway that were running around- literally- until well past midnight. Otherwise, a great stay.

6

Sherrie

Apr 19, 2023

·

Stayed 2 nights

Free breakfast! Doors slam loudly 😡

10

Deana

Nov 16, 2024

·

Stayed 1 night

Nice quiet location, spacious room, very clean.

10

Patrick

Aug 17, 2025

·

Stayed 1 night

This place was clean, comfortable and quiet.

10

Daniel

Sep 14, 2024

·

Stayed 1 night

Room was clean, the bed was comfortable, and you can ser the HVAC fan to run continously which drowns out and unwanted sounds.

10

Oscar Federico

Jan 4, 2025

·

Stayed 1 night

Great staff, very comfortable bed.

10

Sherry

Dec 31, 2023

·

Stayed 3 nights

The room was clean and spacious. Since we were traveling with small children we were assigned the room immediately off the elevator. The shower was superb and the beds were extremely comfortable. We love staying at the Holiday Inn Express whenever we are in town. We also enjoyed the breakfast.

8

Kara

Apr 11, 2023

·

Stayed 2 nights

Walls are thin, but overall a nice stay

10

Lisa

Nov 5, 2023

·

Stayed 2 nights

Room was great, bed was comfortable. Breakfast was outstanding both mornings. Highly recommend.

10

debra

Jan 27, 2025

·

Stayed 1 night

The bed was so comfortable!

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Service

Service is a strong point, with numerous mentions of friendly, helpful front-desk staff and quick resolution of issues. A few guests experienced problems with housekeeping, check-in, or billing communication.

Related guest reviews

8

Mary

Sep 18, 2023

·

Stayed 1 night

The hotel was nice. My problem is when I booked the hotwl O was diven one price by hotels.com and then the hotel charged a different price. I asked the clerk at check-in and she said it was for incidentals. I have never had to different prices before

10

Dawn

Mar 18, 2023

·

Stayed 7 nights

Staff was great. Received 2 packages for me. Called me to voice concerns over check out at end of stay and booked me the extra day I thought I had. Clean and convenient

10

Yolanda

Apr 7, 2024

·

Stayed 1 night

My stay with Holiday Inn Express was very pleasant. The staff was very friendly and welcoming. A special shout out to Ms. Patsy. The room was clean and orderly. My family and I look forward to staying here again.

4

LaKeitha

Oct 8, 2023

·

Stayed 3 nights

Housekeeping was horrible.. we were asked to leave our room for it to be cleaned and so we went down the hall and waited. The pregnant lady that cleaned our room never made signs to let us know she was finished and locked our door.. we had no key and she refused to open the door and was told to go downstairs to get a key. I was livid, I had myself, my husband and my three small children and she refused to let us in our room.. when we got in the room, it was half cleaned.. I will never stay there again!

10

Frentiale

Jul 8, 2024

·

Stayed 5 nights

Clean and the front desk managers day and night were very good.

8

Beverly

May 15, 2024

·

Stayed 1 night

Easy to check in and out.

8

Bruce

May 5, 2025

·

Stayed 2 nights

This was a good hotel, the only problem we had was that we got directed to a room that was being used, and when we went in there, somebody else’s items were in there. After a couple of trips to the front desk, they worked it out and everything went well. After that this was the most friendly hotel. We have been in in a while Where the front desk staff was knowledgeable about how to correct things.

10

Tina

Feb 3, 2025

·

Stayed 2 nights

Staff was extremely helpful and friendly.

10

Ayda

Sep 15, 2025

·

Stayed 2 nights

We had a relaxing stay! Great customer service by friendly staff.

10

Tiffany

Oct 13, 2025

·

Stayed 1 night

Shout out to front desk! They were the stars of the show! Super friendly from check in to check out. I will return here when back in New Iberia.

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Location

Convenient for Avery Island and local attractions, with easy interstate access and restaurants nearby; several mention a quiet setting. There was an isolated report of early roadwork noise.

Related guest reviews

10

Arby

Aug 5, 2025

·

Stayed 2 nights

I like the text option for things we need, like requesting towels. The staff delivered the towels immediately. I like the 24 hours coffee machine because coffee is life! The Internet is fast and reliable. Cable TV is available. The staff are very friendly and helpful. The hotel is near the Tabasco factory at Avery Island. Overall, we had a great stay as a family.

10

Cassandra

Jun 3, 2025

·

Stayed 2 nights

District was for our family event and the hotel was located in a very good place for us. There were restaurants nearby. The place was clean, although just a tad bit muggy the staff gave great service.

10

Shellie

Nov 23, 2024

·

Stayed 1 night

Easy access from interstate

8

Pierre

Jun 3, 2023

·

Stayed 2 nights

Staff and cleanliness was great, the only issue I see is that there’s a very dark corner of the parking lot at night that’s facing HWY 90.

8

Darren

Nov 22, 2023

·

Stayed 1 night

Convient stoping place

10

Deana

Nov 16, 2024

·

Stayed 1 night

Nice quiet location, spacious room, very clean.

6

Lori

Sep 22, 2024

·

Stayed 1 night

The paint smell was unpleasant right at the entrance, not good for people with allergies. water hose laying across walk area. woke up to loud road workers working on the street in front . You couldn't eat breakfast without dust from the vacuum flying your way while eating due to staff cleaning elevator area also had rotten oranges in the breakfast basket

10

van

Oct 8, 2023

·

Stayed 1 night

Everything about our stay was great! We loved the room and how close it was to food. Breakfast time was longer than other hotels. We did not have to get up super early. Great stay!!! Also loved the dove products in the bathroom. I had left mines home so this was perfect!!!

8

Wilfredo

Aug 12, 2023

·

Stayed 2 nights

Very close to restaurants and other attractions

10

trina

Apr 21, 2024

·

Stayed 1 night

Good location

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Dining

The free breakfast is frequently praised for its quality and selection. A few isolated complaints mentioned produce freshness or cleaning near the area during service.

Related guest reviews

10

Amy

May 26, 2024

·

Stayed 2 nights

Great, newer, clean hotel. Friendly, welcoming staff. Breakfast was pretty good too

8

Floyd

Feb 7, 2023

·

Stayed 1 night

Our stay was very good. Front desk staff was extremely helpful and friendly. The room was comfortable and clean. The TV worked and the shower was large with soap and shampoo dispensers. The hallway ice machine wasn't working. The free breakfast was plentiful. Better than most free breakfasts. I parked my motorcycle in the parking lot and covered it overnight and had no problems with people messing with it. I would for sure stay here again.

8

Cassie

Mar 8, 2025

·

Stayed 4 nights

Good breakfast. Nice hotel

6

Lori

Sep 22, 2024

·

Stayed 1 night

The paint smell was unpleasant right at the entrance, not good for people with allergies. water hose laying across walk area. woke up to loud road workers working on the street in front . You couldn't eat breakfast without dust from the vacuum flying your way while eating due to staff cleaning elevator area also had rotten oranges in the breakfast basket

10

KAREN

Aug 8, 2024

·

Stayed 2 nights

I was visiting my family in New Iberia and stayed at the Holiday Express. The hotel was very clean, the free breakfast was delicious, and the personnel were so friendly and helpful. This is the only hotel i stay at when traveling.

10

Aaron

Aug 20, 2025

·

Stayed 1 night

Clean nice hotel, great breakfast! Would definitely stay here again.

10

Suzanne

Jan 4, 2025

·

Stayed 3 nights

Free breakfast was excellent!

10

Holly

Feb 1, 2025

·

Stayed 1 night

Great full breakfast in morning

10

Teresa

Aug 18, 2024

·

Stayed 2 nights

This hotel is absolutely wonderful. The staff is exceptional, helpful, and willing to go above and beyond. The rooms were very clean and the swimming pool was so nice. Breakfast was worth getting up!

10

Lisa

Nov 5, 2023

·

Stayed 2 nights

Room was great, bed was comfortable. Breakfast was outstanding both mornings. Highly recommend.

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Month	Average price
January	$105
February	$106
March	$101
April	$113
May	$103
June	$93
July	$89
August	$96
September	$113
October	$113
November	$114
December	$98

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $124	16 $133	17 $123	18 $105	19 $109
20 $95	21 $129	22 $129	23 $132	24 $141	25 $169	26
27 $101	28 $137	29 $137	30 $140

Su	Mo	Tu	We	Th	Fr	Sa
				1 $120	2 $106	3 $110
4 $97	5 $123	6 $129	7 $135	8 $135	9 $125	10 $125
11 $101	12 $132	13 $141	14 $121	15 $119	16 $107	17 $114
18 $101	19 $129	20 $146	21 $136	22 $125	23 $103	24 $103
25 $97	26 $121	27 $128	28 $125	29 $119	30 $115	31 $121

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Accessible Tub)

Suite, Multiple Beds

Standard Room

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites New Iberia - Avery Island by IHG

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