Name: Quality Inn Ruston
Address: 1951 North Service Rd E., Ruston, Louisiana, United States of America, Ruston, Louisiana, US
Price range: $79–$146 per night
Rating: 6.9

What guests think

Across reviews of Quality Inn Ruston, stays range from smooth, quiet overnights to disappointing visits, with perceptions swinging between value and discomfort, so what you encounter seems to depend heavily on room assignment and day-to-day conditions.

Many guests report poor cleanliness—dirty rooms and bathrooms, stained or dingy linens and towels, strong musty or smoke odors, and occasional bugs or visible mold or dampness. Service feedback is mixed, from very friendly, helpful staff to rude interactions, slow check-ins, limited towel support, and disputes over deposits or charges. Rooms and amenities feel dated with maintenance problems and some noise near the interstate or front desk and laundry, while breakfast quality and availability vary notably. Expect a basic budget stay with uneven standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel dated, with worn equipment like luggage carts, and a few reviews noted the pool being closed; parking lot lighting is good.

Related guest reviews

4

Ryan

Jul 27, 2024

·

Stayed 1 night

Pool was closed for whatever reason. No washer and dryer for guest. Breakfast was not very good. Our sink could not really be used because it was evidently clogged and the water took a while to go down.

6

Tiffanie

Nov 2, 2025

·

Stayed 2 nights

We booked and entered at 3a because of a family emergency- the person at the desk was less than friendly, never made eye contact and confidently and almost enjoyable said "no refunds!" when we said we might not need the second night that we booked before we understood how bad our emergency was. Hallways smelled like smoke and there were no coffee cups in the room with the coffee maker and packets. No extra pillows or blankets that are usually available, but perhaps I'm thinking of a higher end hotel. We slept through the breakfast hours.

4

Marcoz

Jul 15, 2025

·

Stayed 1 night

Nos quedamos una noche y estaba muy sucio y viejo dice que no se puede fumar y no se soportaba el olor a cigarro y humedad en las habitaciones el piso también estaba sucio

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2

Yoviel

Apr 7, 2025

·

Stayed 1 night

Everything is very dirty from the moment you enter until you settle into the room. On the other hand, there is a strong smell of cigarette smoke when smoking is prohibited inside the rooms, and even more so since I was going with a small child and I didn't have the money to rent another hotel, so I couldn't leave. It is not recommended to use it in an emergency, but it was a terrible experience.

2

Karrie

May 30, 2025

·

Stayed 2 nights

It was dirty, the service was not great and we had bugs in our room. The pool was supposed to be operational and it was not.

6

Anastasia

Jun 20, 2024

·

Stayed 1 night

BBQs set up in the parking areas and couldn't maneuver to park. The bathroom door would not close. The room door security latch was missing. The attendant at the front was friendly and welcoming. I would have left if it wasn't late and I was tired. Wouldn't stay there again.

10

Laura

Mar 2, 2025

·

Stayed 1 night

Clean & quiet. Parking lot extremely well lit. Room fridge was on & cold. Driving distance from some great place to eat, drunk & have fun. Utility Brewing beer & pizza are great

4

Tana

Aug 9, 2025

·

Stayed 1 night

The room was filthy. Floors were sticky. The luggage cart was duct taped together. Surely with the amount we pay to stay at a facility they can afford to keep things nice. Very dissatisfied

8

Luis

Sep 6, 2025

·

Stayed 1 night

The rooms are fine but when you get out of the elevator it smells really bad like weed and there are no smoking signs but the elevator and hallways smell so bad that every time I got out my nose had to spit up.

4

Jaimie and Jo

May 13, 2025

·

Stayed 3 nights

Towel shortage, seemed very rationed and not cleaned/bleached properly; rough washed. Asked for cleaning 2nd day, they left all dirty towels in bathroom and only took the trash, left some new towels, and basically made up the beds. Staff was friendly, hotel floor was quiet, but needs serious upgrades to interior. Even dollies were old and hanging on for life - that's a real easy fix. Exterior of property was neatly kept, but I can't give interior and cleaning a 3. Get (hire) some seasoned, mature workers in there who are serious about room cleaning and not on cell phones. Also, redo wall paper - peeling in various noticeable areas throughout our 2nd floor. Enforce smoking rules - first step on elevator we were hit with weed. Don't just have the property in Ruston just to exist - invest and make it pop and better, particularly coming from a beautiful Indian culture and ownership where I know you all know class and elegance. We'd likely not stay here again. Upgrade bedding and wall plug fixtures. That bedding is so 1970s. For these reasons, I'd have to give our stay a 2 star rating. Also, realized last day of check out (Monday), phone cord was completely not active.

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Cleanliness

Many reviews cite poor cleanliness: dirty rooms and bathrooms, stained or dingy linens and towels, sticky floors, and strong musty or smoke odors; some reported bugs and visible mold or dampness.

Related guest reviews

4

Nicole

Sep 30, 2024

·

Stayed 2 nights

The room was full of mold on the walls and the linen on the bed wasn’t that clean. I won’t go there again

2

Taylor

Aug 10, 2025

·

Stayed 2 nights

Room was not clean upon arrival. Comforter had blood stains on it. Room floors were slippery and nasty. Definitely not worth the price being charged.

4

Linda

Aug 18, 2025

·

Stayed 2 nights

Room had a strong odor of cleaners which was overwhelmingly strong then as it faded it was musty. One room in our party had a bedspread with a stain on it. Lighting was dim. Just felt unclean.

4

Marcus

Jan 11, 2026

·

Stayed 2 nights

The room had dingy towels and the bed covers were stained and the chair in the room was broken

2

Aaron

Oct 12, 2025

·

Stayed 2 nights

Room was dirty and it smelled horrible! EXTREMELY over priced!

2

Natalie

Jul 30, 2025

·

Stayed 6 nights

This hotel is NASTY. I booked it for a 6-night stay. After walking in the room, I quickly booked at a different hotel. This place is nasty. The rooms stink, the toilet wasn't fastened to the bathroom floor & there was hair in the bed.

2

Morgan

Oct 16, 2025

·

Stayed 2 nights

This hotel was disgusting. We checked in late at night and noticed our rooms smelled like cat pee and mildew. My colleague woke up with bug bites all over her legs, which immediately became a health and safety issue for us, as we were concerned that there might be bed bugs. We attempted to check out immediately that morning (one day early). The front desk attendant told us they would check us out and refund our card for the unused nights. After a week with no refund, I called the manager (Daxa), who told me they would not be refunding me and that I should not expect a clean and safe experience at a Quality Inn.

4

Dean

Jul 18, 2025

·

Stayed 1 night

When we walked in the front door we thought “oh no” we should not have booked this place but all other hotels were full. The smell and the immediate looks of the place was not pleasant. We checked in which took a long time then went to our room. The room smelled worse than the hallway and bathroom was NOT clean. The toilet looked like it hadn’t been cleaned in months and there was a 2” hair ball on the bathroom floor in the corner by the door. I went and asked for another room and was given one next door that was “cleaner” than the other one and smelled better. We slept there trying not to touch more than we had to and left asap the next morning. The a/c did work well so that’s a plus. We would not recommend this place. It also cost $150 for this type of place. A real shame they get away with this.

2

Jeffrey

Jan 23, 2026

·

Stayed 1 night

My room (135) was horrible!!! Patch work in the Sheetrock of walls and ceilings. Tub and toilet hadn’t been cleaned.

4

Deneent

Apr 8, 2025

·

Stayed 1 night

When we went up to our room the door was open. I went and told the front desk and he said that’s ok. It made Ms very nervous . Also there where 3 dead roach’s on the floor. And the desk was dirty. Not impressed for sure.

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Rooms

Rooms are dated with various maintenance problems (broken fixtures, nonworking outlets/TVs/fridges, and leaky or slow-draining plumbing), and noise can be an issue near the interstate or front desk/laundry. Bed comfort and overall quietness vary by room.

Related guest reviews

8

Nolan

May 23, 2025

·

Stayed 1 night

It’s a nice place. Staffers are friendly Bathrooms could be updated… sink area is small, hardly room for toiletries. Suggest putting a shelf under the sink.

6

William

Sep 19, 2024

·

Stayed 1 night

First room's toilet would not flush. Asked for different room. Manager insisted on trying to repair the toilet and could not. Got second room and TV did not work. Maintenance and quality control are sub-standard.

4

C. Victor

May 11, 2024

·

Stayed 1 night

Not a good experience. Room had a configuration where the bathroom faucet was located in the entry hallway, so it could not be closed off. The floor was wet and greasy, and when they came to mop it housekeeping left the front door open.

8

Susan

Jun 25, 2025

·

Stayed 1 night

Rooms are nice and it was very quiet

6

Tiffany

Jul 24, 2024

·

Stayed 1 night

It was an okay stay, a lot of workers stayed at this location and it was a little loud in the morning and I believe it was a little overpriced.

4

JENNIFER

Mar 7, 2024

·

Stayed 1 night

Check in was easy and receptionist was very friendly. We were on the interstate side of hotel and it was very noisy. So much that we thought the window may have been open! Hotel had a stale bar room smell. I picked this hotel because it said no pets, but while downstairs in the lobby I saw a dog and owner walk through. The next morning we got up for breakfast around 8:30 and there was very little waffle mix left and not much else. Most important of all there was no coffee!!

6

CINDY

Nov 22, 2025

·

Stayed 2 nights

I woke up at 3:45 a.m. to screaming coming from front desk area. My room was just around the corner. And then about 5 a.m., I heard washers and dryers in laundry room right across hallway from my room. I'm a 66 year old female and was traveling alone and did not feel real comfortable.

6

Joshua

Feb 9, 2024

·

Stayed 1 night

Room was very outdated mini fridge did not work, vent and light were broken in bathroom with only a nightlight to see by, and toilet was leaky at base

6

Madison

Aug 10, 2025

·

Stayed 2 nights

Service was great. We ended up booking here due to a disaster at check-in with the hotel we had booked a few weeks in advance. The room was alright but smelled like mold and mildew. We found out very quickly that it smelled like that because something was going on with the AC and everything in our room was extremely damp. Breakfast was decent. It was a place to lay our head.

6

Bonny

May 8, 2025

·

Stayed 1 night

The room was clean and the bed was comfortable. However the bathroom seriously needed work, drywall and patching, which has apparently been started but not finished. The shower was very slow to drain. There were several electrical outlets in the room that did not work. We normally like Quality Inn, but we will not be staying at this one again.

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Service

Feedback is mixed—many guests praise very friendly, helpful staff, while others report rudeness, slow or problematic check-ins, limited towel support, and disputes over deposits or charges.

Related guest reviews

2

Earline

Mar 30, 2025

·

Stayed 1 night

I was charged a $100 incidental deposit for a low budget. The worker put my card in wrong and had the audacity to tell me my card was declined. Not sure why she had to manually put my card in . I will never stay here again!

6

Tiffanie

Nov 2, 2025

·

Stayed 2 nights

We booked and entered at 3a because of a family emergency- the person at the desk was less than friendly, never made eye contact and confidently and almost enjoyable said "no refunds!" when we said we might not need the second night that we booked before we understood how bad our emergency was. Hallways smelled like smoke and there were no coffee cups in the room with the coffee maker and packets. No extra pillows or blankets that are usually available, but perhaps I'm thinking of a higher end hotel. We slept through the breakfast hours.

10

CINDY

Nov 25, 2025

·

Stayed 1 night

Inside property was clean and well maintained. Staff was courteous and very helpful.

10

Chetan

Nov 29, 2025

·

Stayed 1 night

Nice hotel staff and owners are very friendly and helping people 👍 Good for family visit

6

Michael

May 2, 2025

·

Stayed 2 nights

Guy working front desk was rude!

10

gabriel

Mar 18, 2024

·

Stayed 1 night

Property was nice. Front desk lady was so nice and helpful.

10

Anita

Sep 24, 2025

·

Stayed 2 nights

Great service in the front desk!!!

2

Adra

Jun 13, 2025

·

Stayed 2 nights

They will steal money from u. Charged me $100 for having to wash a stain out of a blanket.

8

Ali

Apr 18, 2025

·

Stayed 3 nights

Good stay. Excellent customer service.

4

Carla

Jan 27, 2025

·

Stayed 1 night

The staff was polite, or I’d have given one star. When I arrived at 4, I couldn’t check in because they’d had housekeeping issues. I was assured that if I came back later, the process would be quick. Returning hours later, check-in still took half an hour. We had two rooms. One had still not been cleaned. I couldn’t actually use my room until 10:30 p.m. The towels were noticeably dingy and scratchy (our old towels we use for our dogs’ baths are nicer), and the towel rack fell off the wall in the bathroom. Both rooms had partially used rolls of toilet paper with no extra provided. Then the next morning, we discovered that breakfast didn’t start until 7, which was the time we had to arrive at our tournament. This was one of the worst experiences I’ve had, and we travel frequently.

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Location

Generally convenient and easy to access, with some noting a safe, quiet stay and short drives to dining. However, interstate-side rooms can be noisy, and reaching the frontage-road approach can be tricky.

Related guest reviews

8

Susan

Jun 25, 2025

·

Stayed 1 night

Rooms are nice and it was very quiet

10

Tyrone

Aug 25, 2024

·

Stayed 1 night

It was convenient.

10

fRAN

Oct 27, 2024

·

Stayed 1 night

Getting to spot on frontage road was fun. Facility was great

8

Lisa

Feb 18, 2025

·

Stayed 1 night

It was perfect for just passing through, and good breakfast!

10

Tammy

Oct 12, 2024

·

Stayed 1 night

Good stay. Felt very safe. Staff placed me in room very convenient for me. I’m 66 year old female and travel by myself.

4

JENNIFER

Mar 7, 2024

·

Stayed 1 night

Check in was easy and receptionist was very friendly. We were on the interstate side of hotel and it was very noisy. So much that we thought the window may have been open! Hotel had a stale bar room smell. I picked this hotel because it said no pets, but while downstairs in the lobby I saw a dog and owner walk through. The next morning we got up for breakfast around 8:30 and there was very little waffle mix left and not much else. Most important of all there was no coffee!!

10

Pamela

Feb 19, 2024

·

Stayed 1 night

We had a comfortable night at this hotel. It was clean and easily accessible.

10

Dana

May 8, 2025

·

Stayed 1 night

I felt safe there and it was quiet and relaxing

10

Laura

Mar 2, 2025

·

Stayed 1 night

Clean & quiet. Parking lot extremely well lit. Room fridge was on & cold. Driving distance from some great place to eat, drunk & have fun. Utility Brewing beer & pizza are great

10

Katrina

Feb 9, 2025

·

Stayed 1 night

Great location

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Dining

Breakfast is frequently criticized for limited or unappealing options, cold items, and periods with no coffee or juice or watered-down drinks, though a few guests enjoyed it. Overall quality is inconsistent.

Related guest reviews

8

Stanley

Jun 26, 2024

·

Stayed 2 nights

The hotel did not match the pictures. It’s much older; however, the rooms were clean, the beds were comfortable and the staff was nice. The breakfast was the only downfall. The juices were extremely watered down. The only hot things to eat were the typical powdered eggs and sausage patties. That was both days. The pastries and breads were stale and the toaster wouldn’t toast them at all. For the price though, I would stay here again.

8

Lisa

Feb 18, 2025

·

Stayed 1 night

It was perfect for just passing through, and good breakfast!

2

Shirley

Nov 7, 2024

·

Stayed 1 night

El desayuno sin calentar y la mezcla pancakes estaba mala y la propiedad muy descuidada

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4

Clifford

Nov 20, 2024

·

Stayed 1 night

I am still waiting to receive a reimbursement of $100.00 for "incidentals". Their coffee machine was not maintained and juice machine was not working. I had to get breakfast elsewhere.

6

Christie

Nov 6, 2025

·

Stayed 1 night

The lobby and room were a bit dingy and dimly lit upon check-in. Musty smell in room, not bad, just not fresh. Breakfast did not look appealing.

4

JENNIFER

Mar 7, 2024

·

Stayed 1 night

Check in was easy and receptionist was very friendly. We were on the interstate side of hotel and it was very noisy. So much that we thought the window may have been open! Hotel had a stale bar room smell. I picked this hotel because it said no pets, but while downstairs in the lobby I saw a dog and owner walk through. The next morning we got up for breakfast around 8:30 and there was very little waffle mix left and not much else. Most important of all there was no coffee!!

10

Shenitha

Aug 15, 2025

·

Stayed 1 night

Nice place to stay breakfast needed more options for continental breakfast....

10

Jeffrey

Dec 12, 2024

·

Stayed 1 night

All was good with the exception of the breakfast. The only They had was decaffeinated, the hasbrows tasted like they were all few day's old. Eggs were something not of this world. Other than the breakfast all was good.

2

Aubrey

Jan 15, 2025

·

Stayed 3 nights

There was no coffee, it was 20 degrees outside. No juice for breakfast, waffle mix was like water.

10

Kevin

May 25, 2025

·

Stayed 2 nights

Great customer service! Very friendly staff!! Loved the cheese grits!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$76
February	$94
March	$99
April	$98
May	$104
June	$113
July	$113
August	$97
September	$98
October	$103
November	$84
December	$73

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $99	16 $89	17 $89	18 $135	19 $113
20 $126	21 $79	22 $92	23 $97	24 $92	25 $146	26 $135
27 $91	28 $87	29 $91	30 $95

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Double Room, 2 Double Beds

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed, Accessible

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Ruston

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Prices for upcoming dates