Is parking available at the property?

Parking is available on-site and is self-parking. There is a fee of USD 5 per night for uncovered parking.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily, providing a variety of options to start the day.

Does the property allow pets?

Pets are allowed in specific rooms only, with a maximum fee of USD 75 per accommodation, per stay (maximum USD 150 per stay). Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Additional features may include accessible parking and rooms, although specific details on these amenities are not provided.

Where is the property located in relation to key landmarks?

The hotel is situated in Andover's business district, within a 10-minute drive of Great Stone Dam and Greycourt State Park. It is approximately 4.1 miles from Methuen Memorial Music Hall and 4.2 miles from Everett Mills.

Is there a swimming pool at the property?

The property features an outdoor swimming pool, which is seasonal and closed from October 1 to May 31. Guests can enjoy the pool during operational hours.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specified minimum age for children to stay for free.

What is the policy regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests regarding additional sleeping arrangements.

Sonesta ES Suites Andover Boston - Comfort and Cleanliness

Average nightly price at Sonesta ES Suites Andover Boston by month, last 12 months (USD)
Month	Average price
January	US$106
February	US$102
March	US$101
April	US$106
May	US$144
June	US$187
July	US$171
August	US$136
September	US$152
October	US$175
November	US$114
December	US$104

What guests think

Across reviews, Sonesta ES Suites Andover Boston stands out for very clean, spacious suites with kitchens and comfortable beds, a generally friendly, helpful team, and a complimentary breakfast many enjoy, all in a quiet area with easy highway access.

Recurring drawbacks include limited or missed housekeeping during longer stays, occasional pet odors or barking, and some noise from neighboring rooms or floors. Guests like the pool area with outdoor games, fire pit and grills, though a few note laundry/ice limitations, intermittent maintenance issues like weak shower pressure or AC, and a small parking fee. Overall, expect a comfortable, apartment‑style stay in a quiet suburban setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool, small gym, outdoor games, fire pit, grills, and in‑room kitchens. Some report occasional pool closure or a desire for heating, limited laundry/ice options, and a modest parking fee.

Related guest reviews

10

Jean

4 May 2024

·

Stayed 1 night

Hotel is excellent, breakfast is good except no good tea choice. Also big parking lot and they still charge $5 for parking! When it says parking available you will pay.

10

JOANN

2 Sept 2025

·

Stayed 2 nights

Everything was great. They should get a heater for their pool. Heated pool.

10

Laura

26 Jun 2024

·

Stayed 2 nights

Everything was great! Staff is super friendly and the hotel is extremely clean! Beautiful pool, fire pit, lounge and games area outside ! Breakfast did have too many options but the kids loved the pancake machine!

6

David

21 Jul 2024

·

Stayed 6 nights

The hotel itself is great, and has amazing potential. The room that we had was a large suite and we stayed for 6 nights. The room was spacious and the bed was comfortable. The breakfast was better than normal, with hot options, but unfortunately the service was not good. The front desk staff were not really hospitable nor helpful, and the laundry facilities were not maintained nor serviced at all. Really sad because it could have easily been an excellent stay.

10

Eric

25 Jun 2024

·

Stayed 1 night

Great stay. Hotel is really nice and very well maintained. Our rooms were comfortable and fantastic for our stay. There were even really cool activities outside to kill a little time.

10

Jacquelyn

18 Jul 2024

·

Stayed 1 night

Front desk staff was great. Maintenance guy was very friendly. The heated pool was awesome. Overall the stay was very nice.

8

Jennifer

2 Jul 2024

·

Stayed 1 night

I was not advised until checkout that a $5 dollar fee for parking would be assessed, this is misleading. Also the deposit fee is quite large and took almost a full week to get back which is very different than my experience at other hotels. Aside from this the hotel was clean, beautiful, and the food was great.

6

John

20 Sept 2023

·

Stayed 2 nights

The hotel itself was clean. However, the washer and dryers were not clean. Two of the dryers were not working.

4

Candace

12 Oct 2025

·

Stayed 5 nights

I would not stay at this hotel ever again. For what you pay you do not get any services. Stayed 5 days and never had trash emptied, linens changed or bed made, never left clean towels I had to ask each evening for more and the hallways smelt like wet dog and dog pee. Also no ice machines.

10

James

18 Jul 2025

·

Stayed 1 night

This property is Beautiful. The Staff was incredible. The Breakfast Was Delicious.The pool was so clean. I love that there is a propane grill located near the pool for grilling. The first hotel that had a Cornhole Set up Shuffle Board. Super Cool And A Tic Tac Toe Bean Bag Game. The Electric Fire Pit Is Beautiful. I Would Definitely Stay Here Next Time I Am In The Area! We attended a concert near by. We stopped and got food after the concert on the way back to the hotel. And everyone was so incredibly sweet and accommodating that we bought all of the staff Pizza French Fries And Soda.

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Cleanliness

Most reviews describe very clean rooms and well‑kept spaces. A recurring minority mention pet odors or isolated issues like crumbs, stains, or pests.

Related guest reviews

10

Luis

23 Apr 2025

·

Stayed 1 night

Great stay, clean and comfy . Plenty of room

10

Amy

15 Jun 2025

·

Stayed 2 nights

It was very clean and spacious

10

Jacob

15 Jun 2025

·

Stayed 6 nights

Very clean property with a nice staff

2

Elissa

25 Nov 2024

·

We arrived after a long 18 hour drive and settled into our room. Kids come running out saying there are bugs in their bathroom. I immediately alert the front desk that said it would be cleaned the next day (we opted not to move due to having so much, 3 kids, and it was a long day) because they do not have on site cleaners. We were gone the entire next day and came back to the same situation. Complained again, it was noted to be done the next morning, before leaving for the day we even verified it would be handled, and surprise surprise it was not. With 1 night left and no on site cleaners we dealt with bugs and terrible customer service. I do not recommend this property.

10

Amanda

19 Oct 2024

·

Stayed 1 night

Great room. Super clean. Grounds were beautiful.

8

Kevin

30 Mar 2025

·

Stayed 1 night

The hotel is nice and clean but my room smelled like a wet dog. I don’t understand why a hotel that allows dogs would have carpeted floors and fabric upholstered couches. It's not unique to this hotel. Every hotel that allows dogs has this problem.

10

Raymond

11 Aug 2025

·

Stayed 1 night

I had a great stay at Sonesta Hotel. The room was very clean and had a comfortable, home-like feel. The complimentary breakfast was tasty and a nice bonus. Overall, a pleasant and relaxing experience

8

Susan

5 Jan 2025

·

Stayed 1 night

We've been to this hotel twice for a "staycation." It's very quiet (even on New Year's Eve!) and clean. The studios are well laid out and comfortable. I do want to point out that the hotel is "pet friendly," which is fine, but they do not have specific rooms for pets - the whole first and second floor can be used for guests with pets. We were given a room on the first floor and immediately detected a "wet dog" odor. I sprayed some room spray but that did not help and I began to get an allergic reaction (I am allergic to dogs.) So I went to the front desk to ask about it, the initial reaction "you know this hotel is pet friendly, right?" but in my experience that means they restrict pets to specific rooms. But then the desk agent became apologetic and helpful, moving us to a room on the 3rd floor. Not sure why we were not given a higher floor to begin with, I always put that in my special requests but assumed the hotel was full due to the holiday.

4

Daniel

26 Jun 2025

·

Stayed 2 nights

There was hair in the shower and ants got all over my things. Property needs renovation.

10

xiomara

28 Jul 2025

·

Stayed 1 night

Very nica and clean.

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Rooms

Suites are spacious with kitchens and many find the beds very comfortable, fitting families well. Some report noise from neighbors or pets, weak shower pressure, or maintenance issues like AC or fridge problems, and occasional sofa‑bed concerns.

Related guest reviews

6

WASHINGTON

12 Aug 2024

·

Stayed 1 night

My room had a problem with the fridge i went to bed thinking everything was cooling up only to wake up to spoiled food... Overall the place was great.

10

Nathan

17 Jul 2025

·

Stayed 1 night

The rooms are actual suites. The beds are huge, a fully stocked kitchen with a stove, top and microwave. And the title says it all First time I ever seen a wireless charger in a hotel room outside of Beverly Hills I'm gonna be back And the price was right

6

Sarah

6 Mar 2025

·

Stayed 1 night

The room was fine, smaller than anticipated. Pull out couch had no sheets, wasnt clean and had earrings and a hat on/inside of it and a huge stain on the matress. Very uncomfortable, took a long time to get sheets for the pullout, and they gave no pillows or warm blanket. It was pretty cold!

10

Cheryl

21 Jun 2025

·

Stayed 1 night

Immaculate hotel and room. Unfortunately, could hear room above me walking around at midnight then when they got up at 6 am. The AC unit was very loud for sleeping also. Got about 2 hours sleep.

8

Joshua

23 Sept 2024

·

Stayed 2 nights

The only bad thing about this property is most of the lights in the rooms are on motion sensors and go out after 2 minutes, it made it rather annoying constantly walking into a dark room. For the price they charge I thought this was an unnecessary inconvenience!!!

10

Susanne

30 Jun 2025

·

Stayed 4 nights

We were upgraded to a 2-bedroom suite at no extra cost as there were no 1-bedroom suites available. The room was spacious and comfortable.

8

Nicole

4 Aug 2025

·

Stayed 2 nights

Room was clean and comfortable. Door latch faceplate was broken and missing a screw. Lots of noise heard from room upstairs and difficult to sleep. Breakfast was decent. Could improve meat options. Staff was friendly.

10

Michelle

20 Feb 2024

·

Stayed 3 nights

We had a great time. The suites made our stay very comfortable. Having separate bedrooms with their own bathroom was perfect. Beds were comfortable.

10

Adriana

24 Mar 2025

·

Stayed 3 nights

If you want quiet- best rooms are on the third floor. Staff very accommodating and rooms are clean and new. Beds very comfortable.

10

Brittani

30 Nov 2025

·

Stayed 7 nights

This hotel was amazing. The rooms were large and beds super comfortable. Only thing that wasnt great was the water pressure but if thats the only thing i can complain about, you know it was good.

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Service

Staff are frequently praised as friendly and accommodating. However, housekeeping for extended stays is limited and sometimes missed, with a few reports of slow or unhelpful responses.

Related guest reviews

10

Kelli

30 Jun 2025

·

Stayed 8 nights

We had a wonderful stay. The hotel staff were all friendly and very helpful!! The rooms were clean and comfortable! We were very satisfied! Would definitely recommend this hotel to anyone looking for a nice place.

10

Lisa

30 Jun 2024

·

Stayed 5 nights

This newly renovated extended stay hotel was exactly what we needed for our week long trip and the perfect distance from the conference center in Lowell that prompted our trip. As soon as we arrived Jessica made us feel right at home - friendly and efficient and provided excellent recommendations for dining in and out in the area. As we were getting ready to head home Rebecca was an angel with helping us find a box to stash items we needed to send home - since we found a few too many new items we had to have while out exploring. Hands down the best hotel experience I have ever had and would absolutely recommend no matter how long or short your trip might be. Thank You Staff of Sonesta ES of Andover, you made our stay amazing!

8

Florian

4 Jul 2025

·

Stayed 10 nights

We booked a two bedroom suite for 10d. Room was nice, property was renovated 2y ago. We really liked it. Breakfast was good as well. Only downside was that within the 10d no cleaning of the room happened. The told us that there is minimal room service every 3d and full service every 5 or 7d. the 3 service came regularly. Full service never showed up. Even after asking for it. Other than that I can recommend the hotel. We'll be back on our next visit in Andover.

6

Emily

1 Jul 2024

·

Stayed 5 nights

We stayed 5 days and they said we would have one room refresh on day 3 which never happened. A wallet was left behind and when we got to the airport I called the hotel and left a message for lost and found but no one called back. I called the next day and spoke to a person and she called me back and said no wallet was found. We know exactly where the wallet was and it was in the room

8

Alice

19 Jul 2025

·

Stayed 8 nights

The room was excellent!! Only downfall was a week stay and not a single day of maid service to give clean towels or take the trash, even after I requested it at the front desk.

4

Bryant

12 Jun 2023

·

Stayed 1 night

When we arrived, the attendant was in the office fighting on the phone with here boyfriend. I could hear her yelling and cussing at him. Once in the room there was no bedding for the sleeper sofa. After it was opened, I realized the used bedding was still in the sofa. I made 2 trips to the front desk to get the necessary bedding needed. The front desk clerk said she would leave a note for the manager to call me about the issue. I never received a call. The next morning when showering all 3 bottles (shampoo, conditioner and body wash) was empty. Our daughter just moved to Boston and we will be visiting regularly but we will not be staying at any of the Sonesta properties!!

10

Adam

15 Jul 2025

·

Stayed 3 nights

Perfect for our needs! Rooms are suites so helpful for us. Cara at the front was absolutely amazing, friendly, and all around super helpful. The entire staff was super friendly and nice to us, especially our son.

6

maria felicia moreno

13 Mar 2025

·

Stayed 8 nights

I stayed at the hotel for 8 days. They have a policy of cleaning the rooms every 3 days, but they cleaned them on the 7th day of my stay, even though I had asked for it on the 5th, 6th and 7th day. The staff tried to justify it without checking what was happening

10

Tiffney

30 Jun 2025

·

Stayed 7 nights

We stayed for a week and had a great experience. The place was clean. The staff was nice and helpful.

10

Bob

29 Jun 2023

·

Stayed 1 night

Excellent staff and tasty breakfast. A restful overnight. Would definitely stay again Thanks Sonesta

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Location

Quiet, safe setting near I‑93 with easy highway access. It’s a drive to Boston and area attractions, so a car is useful.

Related guest reviews

8

Thomas

9 Jun 2025

·

Stayed 3 nights

Good location

10

YU

22 Jul 2025

·

Stayed 2 nights

Quite .it takes about 10 min by car from city,it’s not very convenient,but overall,its good!

8

Rudd Bartlett

31 Oct 2023

·

Stayed 5 nights

Colorful trees and grounds all around. Experienced a little highway noise, and barking dogs, but otherwise quiet, clean, and comfortable.

10

Nereida

8 May 2025

·

Stayed 5 nights

This is a very nice place to stay very clean very convenient. Breakfast is included. Great options and close to highways.

8

Micaiah

19 May 2025

·

Stayed 1 night

In a quiet industrial park, very clean hotel

10

Juan

23 Apr 2025

·

Stayed 1 night

Clean, good location, quiet.

8

Christopher

21 Sept 2024

·

Stayed 1 night

Quiet and good location.

10

Elizabeth

18 May 2024

·

Stayed 1 night

Quiet, secluded location, spacious suite with kitchen and helpful staff. Receptionist at check-in recommended a great Italian restaurant nearby.

10

David

23 Apr 2025

·

Stayed 1 night

Convenient location, hotel premises are clean and updated

10

Jasmine

30 Oct 2023

·

Stayed 3 nights

Great location, 30 minutes away from the city and Salem.

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Dining

Complimentary breakfast is often praised for variety and hot options. Some guests found it average or repetitive and wished for more choices or longer hours.

Related guest reviews

10

Katherine

16 Jul 2025

·

Stayed 2 nights

Chose this hotel because it looked new and clean. I work on the road and pretty loyal to Marriott, but the Res Inn & Courtyard up the street are both very outdated and not as nice inside and about the same price. I was VERY happy with this hotel/room. One of the softest/comfy beds I've slept in and the kitchen w full fridge/freezer -that makes ice, were key assets for me. Breakfast included. I enjoyed the silver dollar pancake machine and there were ample choices for a quick bite before work. Staff was friendly.

10

Jane

25 Aug 2025

·

Stayed 2 nights

Like new, spacious. Wooded view. Breakfast taco bar was delicious.

6

Patricia

25 Mar 2024

·

Stayed 2 nights

I’ve never been to this brand of hotel before, I was very impressed and I thought it was very nice. The only problem we had was in the morning we went in for pancakes, and there was no pancakes in this pancake dispenser, and I asked if they could replace it and nobody ever came back, and I waited for a half hour. other than that it was OK

10

NANCY

25 Oct 2023

·

Stayed 1 night

The hotel is in a lovely quiet neighborhood which includes lots of huge corporations. Easy access to I-95 and restaurants a short drive away. The facility was super clean and well taken care of. The complimentary breakfast was very good (make your own breakfast tacos) and the room to eat in very well designed with several small family-friendly areas. Our room was clean and quiet. Would stay here again.

8

Thomas

26 May 2024

·

Stayed 1 night

Stay was good, however breakfast was poor. We have stayed here in the past and they had breakfast sandwiches which were much better. Breakfast consisted of awful powdered eggs and a pancake machine that took entirely too much time to make two small pancakes.

10

Katherine

8 Aug 2025

·

Stayed 4 nights

The room was nice and had a comfortable bed. The water pressure in the shower was poor though, and the tub filled up some. The breakfast was decent and had variety. We would stay here again.

8

Nicole

4 Aug 2025

·

Stayed 2 nights

Room was clean and comfortable. Door latch faceplate was broken and missing a screw. Lots of noise heard from room upstairs and difficult to sleep. Breakfast was decent. Could improve meat options. Staff was friendly.

10

Bruce

10 Aug 2024

·

Stayed 2 nights

Hotel was off the main road, quiet area, great offerings for breakfast. Staff was wonderful upon our arrival. Looking forward to a future stay.

10

Gina

2 Jul 2024

·

Stayed 2 nights

From Rebecca, the lady who checked us in, to Cara, Nancy (morning shift) and Kei, night manager on duty ~ amazing people! Housekeeping team were also great. Everyone in this property were nice and friendly. Staff assigned to breakfast/dining area were always making sure there's food. My only suggestion is to provide more food options. And extend breakfast time to probably 9:30 AM. Some people are late sleepers 😄 But, I'd like to mention that they allow guests to bring food to wherever we want to eat. Overall, our experience is amazing! Keep it up guys 😍

10

Leah

28 Jul 2025

·

Stayed 5 nights

This was a fantastic place to stay for families for an extended amount of time. The amenities were great, the staff was helpful and cheerful, and the location felt safe and quiet, away from the suburban sprawl of Boston. The room was clean and comfortable. The breakfast served had several options.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $124	2 $115	3 $113	4 $115	5 $101	6 $130	7 $130
8 $113	9 $113	10 $113	11 $111	12 $113	13 $132	14 $127
15 $113	16 $113	17 $113	18 $113	19 $113	20 $130	21 $131
22 $113	23 $113	24 $113	25 $113	26 $113	27 $130	28 $131
29 $113	30 $113

Su	Mo	Tu	We	Th	Fr	Sa
		1 $113	2 $113	3 $113	4 $130	5 $130
6 $113	7 $113	8 $113	9 $113	10 $113	11 $130	12 $130
13 $113	14 $113	15 $113	16 $113	17 $113	18 $130	19 $130
20 $113	21 $113	22 $113	23 $113	24 $113	25 $130	26 $130
27 $113	28 $113	29 $113	30 $113	31 $113

Sonesta ES Suites Andover Boston

Prices for Sonesta ES Suites Andover Boston

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Accessible (Hearing)

Superior Suite, Multiple Beds (Two Bedroom King Two Queens)

Suite, 1 Queen Bed, Accessible (One Bedroom Mobility Hearing Shower)

Suite, Multiple Beds (Two Bedroom King in Each)

Suite, Multiple Beds, Accessible (Two Bedroom King 2 Queen-Mob Hearing)

Suite, 1 King Bed (One Bedroom)

Studio, 1 King Bed

Suite, Multiple Beds, Accessible (Two Bedroom Two Kings Mobility Tub)

Studio, 1 King Bed, Accessible (Mobility Hearing)

Suite, Multiple Beds, Accessible (One Bedroom 2 Double-Mobility Hearing)

Suite, Multiple Beds, Accessible (One Bedroom Two Doubles Hearing)

Suite, Multiple Beds (One Bedroom Two Doubles)

Suite, 1 King Bed with Sofa Bed, Accessible (One Bedroom Hearing)

Suite, Multiple Beds, Accessible (Two Bedroom Two Kings Hearing)

Studio, 1 King Bed, Accessible (Mobility)

Guest reviews of Sonesta ES Suites Andover Boston

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sonesta ES Suites Andover Boston

Considering this hotel for your Andover trip?

Prices for upcoming dates