Name: Courtyard by Marriott Bethesda Chevy Chase
Address: 5520 Wisconsin Avenue, Friendship Village, Chevy Chase, Maryland, United States of America, Washington (and vicinity), Montgomery County, US
Price range: $146–$326 per night
Rating: 8.2

What guests think

At Courtyard by Marriott Bethesda Chevy Chase, travelers consistently praise the friendly, helpful staff, clean and comfortable rooms, and the convenient, walkable location near the Metro, shops, and restaurants, making it an easy base for visiting the area.

Common drawbacks include pricey on-site parking, slow or out-of-service elevators, and intermittent maintenance issues such as hot-water problems, AC or TV glitches, and occasional noise near elevators or the gym. Rooms are generally comfortable, though bed firmness and bathroom layouts divide opinion, and some guests report unreliable Wi‑Fi. Expect a convenient, city-suburban stay with strong service and a few operational rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is convenient but frequently cited as expensive, and several guests reported a creepy or insecure garage. Elevators are often slow or out of service, while the pool and fitness room get mixed feedback (some enjoyed, others found the pool dirty or hours limited).

Related guest reviews

10

Brian

Aug 26, 2025

·

Stayed 4 nights

The hotel was clean and the staff was friendly. The room was comfortable. The parking was easily accessible, albeit expensive. The only negative I had was that the WiFi was awful and never once worked.

8

Jeanette

Apr 16, 2023

·

Stayed 2 nights

Quick 2 night stay. No complaints other than parking fee of $30 per night should be included.

8

Dayna

May 27, 2024

·

Stayed 2 nights

The only bad thing was the pool was extremely dirty, there was green stuff growing on the pool walls and lots of dirt on the bottom of the pool

6

Emily

Jun 15, 2024

·

Stayed 1 night

This hotel is actually in Friendship Heights, a little further than I wanted to be from Bethesda but close to shopping, several restaurants, Whole Foods and Rodman’s. There are a few places to sit and socialize and enjoy your own food. I did not find the hotel to be competitively priced compared to similar properties where breakfast is included. Particularly annoying is the parking charge of $30 overnight. This is not downtown DC or Georgetown where this would be expected. The room was fine, a little small but clean. I could not get the tv to turn off completely so I had a giant blue nightlight all night. I opted not to have breakfast because I had to be at an event early. The menu prices seemed okay except for the coffee charge when there is complimentary coffee in the lobby. I picked up a few things at Whole Foods. Beyond the high parking fee (the garage charges less to the public) the garage entrance to the hotel is not secure. I did not need my key to enter and go straight to my floor.

6

Chhayrithy

Jul 20, 2024

·

Stayed 2 nights

Needs more signage from the parking lot. It also smelled and we think it’s from the bathroom cleaning that there must have been an accident.

4

Lora

Aug 22, 2025

·

Stayed 4 nights

Water leak from above in room, moved to new room and . . . Water leak above and had to move again. As the was only a three night stay, this was unconscionable. Plus, parking door lock not in working condition and two of three elevators out of service for 2 of 3 days.

8

Cynthia

Jun 17, 2024

·

Stayed 1 night

The underground garage is really creepy. Use the outdoor parking lot instead.

10

Stacie

Aug 21, 2024

·

Stayed 3 nights

The only complaint I have is the elevators….but I was situated on the third floor so it was t horrible

10

Darryl

Jul 11, 2025

·

Stayed 3 nights

Front desk staff deserve raises and the pool was amazing

8

Lisa

Jun 9, 2024

·

Stayed 2 nights

We had a few issues during our stay. They were minor. 1. There was no remote in our room. We had to call the front office to request another. 2. The elevators were not working properly. Luckily, we were only on the 3rd floor and our car was parked on the 2nd floor and we were able to use the stairs. 3. Unfortunately, the stairs only led to a fire exit with a “sound alarm” sign on the door. 4. Fortunately for us but very unsafe in general, the fire safe door didn’t latch. We were able to get out of the building without the fire alarm going off. 5. The hotel staff cleaned our room quite nicely but did not leave extra hot cups or coffee pods. Luckily there was a coffee service downstairs. Unfortunately, the coffe pots were empty.

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Cleanliness

Many guests found the property and rooms clean and well kept. However, recurring complaints note occasional dirty or musty rooms, pests, worn towels, and maintenance oversights.

Related guest reviews

10

Mary

Oct 25, 2025

·

Stayed 5 nights

Clean, comfortable, felt very safe, wonderful shopping/eateries. The staff were friendly, warm, always happy to help with anything. Definitely would stay again.

10

Brian

Nov 9, 2025

·

Stayed 2 nights

Clean room, nice shower, front desk was great.

6

Lisa

Aug 23, 2025

·

Stayed 1 night

Rooms smelled musty. Staff verynice

10

Jennifer

Oct 13, 2025

·

Stayed 2 nights

Very nice property, very walkable to local shopping and dining, and within walking distance to the metro. Our room was cleaned daily by very friendly staff. Highly recommend.

6

Karen

Apr 20, 2025

·

Stayed 4 nights

Unfortunately our room had a cracked toilet seat cover and the soap dispensers in the shower came off the wall. The towels were not nice-seemed worn out. The hotel location and surrounding areas were nice and the staff was pleasant.

10

Harriet

Oct 1, 2024

·

Stayed 1 night

Staff was very friendly and professional. Hotel was very clean throughout.

10

Janet

Nov 26, 2025

·

Stayed 1 night

Comfortable, clean, quiet room. All staff were polite and helpful. This is my favorite hotel when I’m in the area.

8

KEITH

Aug 15, 2024

·

Stayed 2 nights

There were ants in my first room.

4

Mark

Apr 12, 2023

·

Stayed 1 night

The room was run down. The bathroom had mold and really was not clean. We have stayed there before with no issues but this time the room was not as clean.

10

Lilly

Aug 8, 2024

·

Stayed 1 night

The hotel was clean, very nice inside and out, staff was helpful, overall I had a good experience!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and quiet with some spacious layouts, but opinions on bed comfort vary widely and some bathrooms feel cramped or oddly arranged. Recurrent issues include noise from elevators/gym, spotty Wi‑Fi, and occasional AC or TV problems.

Related guest reviews

6

Jamie

Mar 31, 2025

·

Stayed 3 nights

Would not recommend stying st this hotel in the “13” line. The room is right next to the elevator creating round the clock noise from the shaft, not hallway noise such as talking or bells ringing. Because this room was reserved and paid through Hotels.com, there was little that Marriott management was able to do directly in the way of financial compensation. They stated they are contacting Hotels.com to have one night credited. We’ll see if I ever get it. This situation makes me reluctant to use Hotels.com again.

10

Brian

Aug 26, 2025

·

Stayed 4 nights

The hotel was clean and the staff was friendly. The room was comfortable. The parking was easily accessible, albeit expensive. The only negative I had was that the WiFi was awful and never once worked.

2

Gayla

Aug 5, 2023

·

Stayed 2 nights

Marriott Bonvoy must be a low level franchise of Marriott. The decor, location ..real nice, but the quality of the mattress in Room 720 was not Marriott standard. I reserved the room for 2 nights but the bed was so uncomfortable (felt like I slept on the floor), I cancelled, my back could not take another night. I was in town for the Citi Tennis Open, so changes hotels was not in my plan. I'm fit, so when my back was stiff the next morning, I took a closer look at the mattress. I have never stayed in a hotel with such low standard of bedding (see pictures). The website's pictures are deceiving, leading you to believe there are 12-18 inch mattresses. After I advised the desk clerk of the mattress situation, I was not offered a change of room. Worst lodging experience ever. The decor may be 3 star but the bedding was 1 star.

4

Shane

Jul 5, 2025

·

Stayed 1 night

Uncomfortable beds and pillows. Towels felt cheap and the ac kept turning on and off. No free breakfast and if you want it it’s expensive.15$ for a egg sandwich…

6

Michael

Jul 18, 2025

·

Stayed 2 nights

I didn’t like that my room must have been under the exercise room. They were dropping dumbbells on the floor around 1am.

6

Scott

Jun 18, 2025

·

Stayed 2 nights

Overall ok. Beds and pillows were not comfortable. Also, conditioner bottle was almost empty on our first night, and was not refilled by housekeeping the following day, so we had no conditioner to use on the final morning of our stay.

6

Paul

May 22, 2024

·

Stayed 1 night

Property needs a renovation and the beds are rock hard.

8

Sarah

Apr 10, 2025

·

Stayed 3 nights

The air conditioning stopped working on my 2nd night. I stayed 3 nights. That was not good. Some of the customer service wasn't the best as in asking for extra towels and not getting any.

10

Louis

May 19, 2025

·

Stayed 1 night

Front desk/reception was excellent. Beds comfortable. Shower outstanding. And -- very importantly -- it was quiet throughout the night.

8

Kurt

Dec 22, 2024

·

Stayed 2 nights

Check-in was a snap, and the front desk was friendly and helpful with our queries. The room was clean, quiet, and comfortable; a great value for a city location with Metro access a short walk away. Housekeeping was quiet and efficient, and our room was kept in excellent shape for our stay. Breakfast at the cafe was decent; the menu was average breakfast fare at big-city prices, but the service was quite friendly and the food was good. Parking is pricey, but that's the nature of the city. $30/day for the ability to go in/out daily seemed a little above average, especially when there's a parking tax added on top of that. WiFi - which appears to be something controlled by Marriott corporate - was chancy. Of two phones and two tablets that we brought with us, we were only able to connect one of each, and no one seemed to be able to advise us how to bypass the problems. There is also an exercise room that we didn't use, a pool that obviously wasn't open in December, and an open balcony that was also too cold to enjoy.

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Service

Service is widely praised as friendly, welcoming, and responsive from front desk and housekeeping. Still, a noticeable minority report long check-in lines, missed requests or wake-up calls, and occasional rudeness or poor follow-up.

Related guest reviews

10

Mary

Oct 25, 2025

·

Stayed 5 nights

Clean, comfortable, felt very safe, wonderful shopping/eateries. The staff were friendly, warm, always happy to help with anything. Definitely would stay again.

10

kathleen

Jan 24, 2025

·

Stayed 5 nights

Excellent, friendly and helpful housekeeping and front desk staff Very friendly and hardworking restaurant staff

10

Janet

Nov 26, 2025

·

Stayed 1 night

Comfortable, clean, quiet room. All staff were polite and helpful. This is my favorite hotel when I’m in the area.

10

Susan

Dec 27, 2025

·

Stayed 3 nights

Excellent service and beautiful room,

4

Michael

May 29, 2023

·

Stayed 3 nights

45 minutes to register

2

Wojciech

Feb 21, 2023

·

Stayed 3 nights

The hotel employees were very rude! My reservation was canceled when I arrived with my family.All rooms were sold out.I was told to find a new hotel.I would never recommened this hotel

10

Dorothy

Nov 25, 2025

·

Stayed 1 night

Maya at the desk was a delight! She was so kind and welcoming and nice and helpful. Thank you for making our stay so lovely, Maya!

8

Stuart

Jun 3, 2025

·

Stayed 1 night

Location was very convenient. Room was fine. Staff was very nice, but room was unavailable when I arrived and I was told I would receive call to alert me when it was ready, and I never received call. Also I requested a 7am wake-up call; the call came at 6am.

6

DEBORAH

Jan 23, 2025

·

Stayed 3 nights

The staff wasn’t very helpful. Called for towels and never received. Went to front desk ask for towels. Said they would bring Waited over an hour. Called and didn’t get for hour half. The supervisor or the restaurant manager was very rude and did not want customers. Ask for a mimosa for 5 ppl to make a toast in honor of the presidential inauguration and was told it was too early to drink. No one had had a single drink. Came down for breakfast and had plans to go to capital one. She gave us our bill for the orange juice and politely ask us to leave. Staff was the worst.

10

kate

Mar 26, 2023

·

Stayed 1 night

Great customer service!! I checked in late on a Friday and Alfred was working at the front desk and had me all checked in quickly and with great attention to detail. I left early the next morning and again, the people working in this hotel are stellar: Chris Mitchell was thoughtful and skillful, making my stay at this hotel a joy. Thank you!

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AI-generated summary based on recent guest reviews

Location

Walkable location near Metro, shops, and restaurants is a consistent highlight. Some note a few empty storefronts, but most find it convenient for access to DC.

Related guest reviews

10

Karen

Sep 12, 2024

·

Stayed 1 night

Great hotel with access to DC metro closeby

10

amal

Oct 10, 2023

·

Stayed 1 night

I liked the hotel as the staff were very friendly and helpful. Location is great as it’s near the metro and public transportation.

8

Michael

Jun 15, 2023

·

Stayed 2 nights

The hotel was clean, staff was friendly and helpful ... very conveniently located to Metro ... lots of things to do in the area.

10

Jennifer

Oct 13, 2025

·

Stayed 2 nights

Very nice property, very walkable to local shopping and dining, and within walking distance to the metro. Our room was cleaned daily by very friendly staff. Highly recommend.

10

Ledina

Apr 21, 2024

·

Stayed 2 nights

Great Hotel. Great location.

10

Bibi

Oct 6, 2025

·

Stayed 3 nights

Clean room and great location.

10

Felix

Apr 9, 2024

·

Stayed 1 night

Very convenient location. Clean and comfortable.

10

Rachel

Jul 13, 2025

·

Stayed 3 nights

The parking was a little confusing but overall, the area was safe, efficiently close to Friendship Heights Metro and nice shops and lovely staff! Also, the room was nice, too.

8

Carlos

Jun 9, 2025

·

Stayed 2 nights

Hotel located near Bethesda in the northern part of Washington. The hotel is about 400 meters from the subway and bus station. The subway takes about 40 minutes to reach the city center. Hotel with comfortable rooms. It has a restaurant and vending machines with snacks for sale. There are not many restaurants nearby.

10

Rosemary

Nov 9, 2024

·

Stayed 4 nights

Proximity to Friendship Heights in Chevy Chase, a very user-friendly neighborhood

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Dining

On-site dining is convenient with friendly staff, but breakfast is typically not included and menu quality and prices receive mixed feedback. Several guests found options limited or poor, while others thought breakfast or the restaurant was decent.

Related guest reviews

8

Judy

May 12, 2025

·

Stayed 2 nights

Gone are the days where breakfast was included Gone are the days where when you stayed parking was free

8

Kenneth

Apr 10, 2025

·

Stayed 5 nights

Overall a great place to stay. Restaurant food was good and reasonable.

10

Raquel

Oct 13, 2025

·

Stayed 3 nights

Service and property were excellent. A better breakfast would be welcome.

8

Fletcher

Jun 19, 2025

·

Stayed 3 nights

The restaurant was not that good

10

Karen

Oct 10, 2023

·

Stayed 1 night

My ADA room was perfect. I usually have to call housekeeping for missing or insufficient quantity of items but not here. The dining room had generous food portions But no room service.

10

spencer

Apr 22, 2024

·

Stayed 2 nights

Restaurant staff was friendly and very kinda; especially when handling a large crowd at once.

4

Shane

Jul 5, 2025

·

Stayed 1 night

Uncomfortable beds and pillows. Towels felt cheap and the ac kept turning on and off. No free breakfast and if you want it it’s expensive.15$ for a egg sandwich…

2

Peter

Jun 2, 2024

·

Stayed 2 nights

I ate in the hotel restaurant and ordered the rib eye steak. It tasted absolutely foul and I only eat a small bit of it. Was badly cooked and gristly, but worse tasted off.

8

May

Mar 10, 2024

·

Stayed 2 nights

The overall experience was good. However, there were 2 things that were not to my liking. 1) $30 per day for parking is absolutely absurd! I booked the room via hotels.com and parking fees was NOT mentioned. 2) No continental breakfast. I travel frequently and this is the first time I stayed at a hotel that did not offer some type of free breakfast. However, I normally stay at a Hilton hotel and these 2 items are provided at no additional cost. The price of the room was no different from what I pay when I book at Hilton. This needs to be changed.

8

Kurt

Dec 22, 2024

·

Stayed 2 nights

Check-in was a snap, and the front desk was friendly and helpful with our queries. The room was clean, quiet, and comfortable; a great value for a city location with Metro access a short walk away. Housekeeping was quiet and efficient, and our room was kept in excellent shape for our stay. Breakfast at the cafe was decent; the menu was average breakfast fare at big-city prices, but the service was quite friendly and the food was good. Parking is pricey, but that's the nature of the city. $30/day for the ability to go in/out daily seemed a little above average, especially when there's a parking tax added on top of that. WiFi - which appears to be something controlled by Marriott corporate - was chancy. Of two phones and two tablets that we brought with us, we were only able to connect one of each, and no one seemed to be able to advise us how to bypass the problems. There is also an exercise room that we didn't use, a pool that obviously wasn't open in December, and an open balcony that was also too cold to enjoy.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$132
February	$155
March	$191
April	$230
May	$208
June	$233
July	$178
August	$148
September	$196
October	$200
November	$171
December	$150

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $253	18 $146	19 $146
20 $146	21 $258	22 $310	23 $326	24 $313	25 $148	26 $149
27 $154	28 $267	29 $293	30 $293

Su	Mo	Tu	We	Th	Fr	Sa
				1 $189	2 $151	3 $146
4 $189	5 $290	6 $295	7 $299	8 $214	9 $297	10 $289
11 $220	12 $314	13 $303	14 $317	15 $203	16 $223	17 $185
18 $196	19 $280	20 $299	21 $303	22 $175	23 $178	24 $185
25 $160	26 $280	27 $315	28 $267	29 $185	30 $150	31 $148

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible, Balcony

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Bethesda Chevy Chase

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Prices for upcoming dates