Country Inn & Suites by Radisson, Hagerstown, MD

The room was clean, since I was a long term guest, they only serviced the room every three days. They did not supply enough coffee for three days. I ran out of body wash. The breakfast was ok, toaster was broke, ran out milk.

Friendly and helpful staff. Early breakfast made travel arrangements so much easier.

Hotel was just meh. Walls, doorways, and furniture are smudged and dirty. Surfaces in the room were clean as were the floors. But the griminess of the walls, doors, and furniture was off-putting. Breakfast had a good assortment, but we were bothered by the fruit flies.

Location great off highway. Staff polite, helpful. Bed linens clean. Multiple TVs in suite. Internet available including ethernet. Room tired, needs updating. Paint chipped, carpets threadbare and mismatched. Lights very dim. Refrigerator wobbles, not level. Microwave door doesnt open fully. Bathroom: Door hinges rusty, broken faucet handle, water pressure low to nonexistent, have to hold toilet handle down to flush, dust in corners of sink and tub, just doesnt feel clean. Bedroom: Pillows small and hard, mattress not very comfortable, drapes had stain splatters. For price i expected much, much better.

Everything was excellent...the staff, the room and the breakfast. We just weren't able to stay long enough due to time restraints.