Name: Quality Inn & Suites Hagerstown
Address: 920 DUAL HWY, Hagerstown, Maryland, United States of America, Hagerstown, Maryland, United States of America
Rating: 6.75

Guest reviews

6.8

Pleasant

Based on 1,001 verified reviews

Who stays here?

Business

8%

Couple

38%

Family

36%

Group

6%

Solo

10%

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Quality Inn & Suites Hagerstown, travelers describe friendly staff and some comfortable, serviceable rooms, but also frequent reports of smoke or marijuana odors, inconsistent cleanliness and maintenance, and a surrounding area that can feel unsafe or rough.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Sandra

last week

·

Stayed 1 night

This hotel stay was really good. It didn’t look great from the outside, but inside was nice, clean and quiet. The beds and pillows were so comfortable.

2

Rose

4 weeks ago

·

Stayed 2 nights

THEE WORSTI DID NOT STAY HERE. I ARRIVED NO ONE WAS AT THE FRONT DESK SMELLED HORRIBLE USED THE LOBBY BATHROOM WATER WOULD NOT SHUT OFF. VERY UNSAFE I BOOKED ANOTHER HOTEL IMMEDIATELY. I WOULD NOT LEAVE MY CAR IN THAT PARKING LOT THIS PLACE NEEDS TO BE CONDEMNED

8

steven

Mar 1, 2026

·

Stayed 1 night

Spotless

8

Kathy

Feb 8, 2026

·

Stayed 1 night

Very clean and clerk was friendly when I checked in.

10

Muhammad Faisal

Jan 19, 2026

·

Stayed 2 nights

Room has all the facilities, and which will be required for small stay. Room was clean and odour free.

920 DUAL HWY, Hagerstown, Maryland, United States of America

Location

A stay at Quality Inn & Suites Hagerstown places you in the heart of Hagerstown, within a 5-minute drive of Hagerstown Dog Park and Maryland Theater. This hotel is 1.1 mi (1.7 km) from Hagerstown Field House and 1.3 mi (2.1 km) from University System Of Maryland At Hagerstown.

Hagerstown Field House(0.9 miles)

Hagerstown Dog Park(1.4 miles)

Maryland Theater(1.4 miles)

Discovery Station at Hagerstown Inc.(1.6 miles)

Meritus Park(1.6 miles)

University System Of Maryland At Hagerstown(1.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Free self-parking is available on-site.

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

The hotel is situated in the heart of Hagerstown, within a 5-minute drive of Hagerstown Dog Park and Maryland Theater. It is 1.1 miles from Hagerstown Field House and 1.3 miles from the University System Of Maryland At Hagerstown.

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Quality Inn & Suites Hagerstown

Amenities

Property description

Book on Vio