Sleep Inn & Suites Hagerstown

Name: Sleep Inn & Suites Hagerstown
Address: 18216 Colonel Henry K Douglas Drive, Hagerstown, Maryland, United States of America, Hagerstown, Maryland, United States of America
Rating: 6.75

"Conveniently located"

"Loved the pool"

"Rooms were immaculate"

"Welcoming staff"

Amenities

Parking
Swimming pool
Non-Smoking Rooms
Business Center
Banquet Facilities
Safe-Deposit Box

Show all

Property description

Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include wireless internet access (surcharge), a television in a common area, and a picnic area.

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Guest reviews

6.8

Pleasant

Based on 694 verified reviews

Who stays here?

Business

5%

Couple

32%

Family

41%

Group

7%

Solo

11%

What guests think

AI-generated summary based on recent guest reviews

At Sleep Inn & Suites Hagerstown, reviews highlight a convenient location and generally friendly staff but recurring complaints about cleanliness, maintenance, and long term closure of the indoor pool and hot tub that frustrated guests expecting those amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Rochelle

3 weeks ago

·

Stayed 1 night

Room was ok

10

Richard

Apr 20, 2026

·

Stayed 1 night

The staff on Saturday was great but only had 2, the girl at the front desk and housekeeper. The lady at the front desk was helping the housekeeper

8

Ryan

Apr 14, 2026

·

Stayed 7 nights

Ac was loud as heck. There was a roach that was in my bath tub. Staff seemed friendly at least. Room seemed like it was well worn. Pool was closed.

6

James

Apr 13, 2026

·

Stayed 1 night

Limited breakfast choices but enough to find something. Carpets are stained.

4

Stephanie

Mar 30, 2026

·

Stayed 1 night

The worst hotel I’ve ever stayed in. Will never stay here again. The first room I was given smelled like urine. Immediately went to front desk. Was given another room. Better but was in need of upgrades. The sink water was so slow you could barely brush your teeth. The sheets were very worn with lint balls. The breakfast was a joke. The eggs looked like they had mold on them, disgusting. Stay somewhere else.

18216 Colonel Henry K Douglas Drive, Hagerstown, Maryland, United States of America

Location

Located in Hagerstown, Sleep Inn & Suites is in a rural location, within a 5-minute drive of Hagerstown Premium Outlets and Marty Snook County Park. This hotel is 3.2 mi (5.2 km) from Hagerstown Field House and 3.4 mi (5.4 km) from Hagerstown Roundhouse Museum.

Hagerstown Premium Outlets(1.3 miles)

Marty Snook County Park(2.6 miles)

Hagerstown Field House(3.2 miles)

Hagerstown Roundhouse Museum(3.4 miles)

Meritus Park(3.5 miles)

Washington County Museum of Fine Arts(3.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 11:00

Security deposit

USD 50 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Sleep Inn & Suites Hagerstown

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Property description

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Guest reviews

Pleasant

Who stays here?

What guests think

Location

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Check-in instructions

Security deposit

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Sleep Inn & Suites Hagerstown.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Pleasant

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

Have a question?

Similar properties

Sleep Inn & Suites Hagerstown