Red Roof Inn Washington DC-Lanham

We had a non smoking, but it smelled of smoke and i found some ashes. Three light bulbs were out. Also, the toilet seat was loose and the toilet tank lid did not fit properly over the tank. It was the wrong size. Lastly, the soda machine ate the $5 i put into it. When i told the front desk, there response was to call the number on the machine. Didnt get an answer when i did call. I would stay at this hotel.

Management should really look into maintaining property in clean manner

When we checked into the hotel the attendant was polite. When entering the room there was no microwave or refridgerator. I went back downstairs to the attendant and asked to be moved to another room wit a fridge and microwave or give us a fridge and microwave. But was told it would ba an extra charge. I said the room I chose had a fridge and microwave. I was told they could not do that. She spoke to the mannager on the phone, but I was not given the opportunity to speak to him. She said he would be up to check the room. She came up later said a fridge an microwave should be in the room. Someone stole it probably. I was told we would get one, but it never came. The next morning I saw the manager, he only offered a 10 dollar discount. I said it should be twenty for the food we had to throw out. I was not satisfied at all. I will not stay there again.

So the look from the outside was dilapidated, but we still went to the front desk clerk to check in. The gentleman working the desk was extremely nice and personable, but the conditions of the front lobby were very uncomfortable. Once got our keys and went to the room, the room smelled musty, first thing. The sheets and bedding were not clean. The bathroom was the worst. We take a UV light just to check cleanliness. There were bodily fluids everywhere, small bit of mold, dirt in the corners of the bathtub. We then decided to stay there on 5 minutes to find another hotel on such short notice, we did and left within a 30 minute span. Our total time there was 30 minutes, we did not return. And, would not recommend it to anyone.

No ice availeable, room smelled like urine. We tried to get anothe room but they said nothing was available. No hot water upon arrival.

really dirty , small sink water in sink not working . dirty microwave . room really dirty the chair in the room oh my God never clean it ... bathroom really dirty. the wifi not even working scam ( i guest ) tv unplugged .. the AC old school not working property ...even though the hotel not expensive but clean it at least ... cleanliness cleanliness cleanliness..... im really scared my kids may get sick .. the room smell smoking....really disappointed... if you think am lying come see to your self😖😖😖😖

No wi fi, a coffee maker that's not operational, telephone and clock in room not operational.

Wi-Fi doesn't work properly, TV not able to connect to the internet and limited cable channels, besides that some of the lamps didn't work and the connector doesn't have energy to charge phones.

The desk staff was polite and very helpful. The property is about what one would expect from a Red Roof lately. Unfortunately, it was faírly dirty, the shelf in our first room and the fridge were broken. Staff was very kind about giving us a different room. Second room was better and it was a little further away from the neighbors whose pot smoke drifting into ours was pretty strong smelling. Other patrons were not respectful of the property: someone didn't clean up after a large dog that had pooped on the deck, and someone had left and empty dime bag on the stairs.

It was just ok. Rooms can use an update. Cracked paint, broken shower heads, old furniture.

I work World Pride Festival paid for a hotel stay at this hotel. Took a shower laid in the bed, rolled over and started smelling dry. Urine got up turned the light on and this is what I found.

So the look from the outside was dilapidated, but we still went to the front desk clerk to check in. The gentleman working the desk was extremely nice and personable, but the conditions of the front lobby were very uncomfortable. Once got our keys and went to the room, the room smelled musty, first thing. The sheets and bedding were not clean. The bathroom was the worst. We take a UV light just to check cleanliness. There were bodily fluids everywhere, small bit of mold, dirt in the corners of the bathtub. We then decided to stay there on 5 minutes to find another hotel on such short notice, we did and left within a 30 minute span. Our total time there was 30 minutes, we did not return. And, would not recommend it to anyone.

Shower door to our room would not close, causing flooding, and instead of offering us another room, we were given blame and only two towels for our convenience. Upon finally speaking to the manager, all we were offered was a “refund” that was less than ten percent of the stay, even for a safety hazard. He was also extremely unpleasant to deal with, rude, and arrogant. The outlet by our bathroom mirror was broken. Room was dirty with uncleaned hairs in the shower, we encountered bugs at least three times during the stay, and it smelled faintly of urine too. Not sure if the staff or room was more disgusting honestly, but I know I wouldn’t stay here again and neither should you.

It was the worst place i've ever stayed I couldn't take a shower because the paint was chipping on the bottom of the tub, a dirty wash cloth was left in the tub, the towels were dirty, there were flies and bugs in the light fixture, one of the light fixures was broken, where the vending and ice machine was it was infested with spider webs, i could smell weed in my room, the room wasn't to clean, they lock you out the room at 10 when checkout is at 11...i want my money back i payed to stay at a dump

Floor and shower was filthy. Don’t look like the floor was swept. Hair in bathroom sink. Tv said it offered Netflix, but wasn’t working. I will never stay here again

This is the worst hotel I have ever been to. It is dirty and very unkept. They say no smoking but if you get into the rooms you feel the smell of cigarette smoking everywhere. The rooms are so dirty and it has bed bugs

When I booked first of all when I booked the reservations online, the room look really beautiful. Everything look great up on arriving and entering the room. It was disgusting. There was roaches on the floor some type of bug on the bed the whole room was gross. I was even afraid to take a shower cause the bathtub was so nasty. Very disappointed will not be returning back there again. I have a video..

Decent accommodation. Bathroom was not fully cleaned. Hair on the wall. Rust spot in toilet that looks like leftover fecal matter. Drywall mud on top of toilet seat cover.

Quiet neighborhood. Has all basic and necessary room facilities. Floor was sticky, needs better room service.

My check-in process with BeBe was a breeze. She was super pleasant and I adored her personality. However, I checked in between 10:25p & 10:30p and paid at the hotel instead of online. I received my room keys for the Superior King that I had booked. It was not as big as I expected, but it is what it is. I began checking the room and although the floors weren't swept, nor mopped I was willing to bypass that minor issue. Fast forward to checking the bedding. The top of the blanket had stains, but ok, I don't have to use that one. I checked the sheets and find bloodstaines so I go to get a new set. There's now a male w/ foreign accent at the desk. He 1st offered to give me a new room, then told me they were all sold out. He give me a new sheets set and a full size blanket for a king bed, ok, whatever. I changed the bedding just to find those with stains. I sat in the chair at the desk which was sticky as well as the floor but the more I looked at those dirty sheets, I decided not to stay. Just before midnight I went back to speak with the male to check out. I was informed that I would get a full refund. Sunday comes and I see my account shows a partial refund from the hotel. I called the front desk, asked for a manager to check why I received only partial. The same male who I checked out with told me there's nothing he can do because I booked online. I said but I paid at your hotel. He refused to give his name and hung up on me after I asked for corporate.

We had a non smoking, but it smelled of smoke and i found some ashes. Three light bulbs were out. Also, the toilet seat was loose and the toilet tank lid did not fit properly over the tank. It was the wrong size. Lastly, the soda machine ate the $5 i put into it. When i told the front desk, there response was to call the number on the machine. Didnt get an answer when i did call. I would stay at this hotel.

Took the air forever to get cold. Both rooms were dirty cigarette burn holes in the blankets and stains. Bathroom super nasty toilet leaked.

No wi fi, a coffee maker that's not operational, telephone and clock in room not operational.

the room was dirty, dirt and dust on the chair, dirt on the floor which was not vacuumed. The linen was clean but stained. The ceiling was peeling

It was terrible I had a smoke free room and it smelled of smoke and it was horrible. I had to turn on the AC to air it out til the next day and it finally cleared. Apps on the TV didn’t work and it was an old TV.

Stink like cigarettes

The building and everything about the room looks very old. The frame of the bed nearer the rest room was not properly fitted with safety rubber cover. I bumped my leg into the sharp metal and what saved me from being cut open was the sweat pant I had just changed into. If I hadn't put on that pant, it would have been another story. I reported this to the clerk as I checked out the following morning and he promised to fix it. If it is not fixed, the hotel will be looking at a potential law suit down the road.

It was just ok. Rooms can use an update. Cracked paint, broken shower heads, old furniture.

Bathroom looks horrible, environment smells too much cigarette/weed. Requested for a non smoking room and got a smokers room, requested for room to be cleaned and there was no room service, couldn’t change room until after 2 days. And I was suppose to be there for a week.

Property was a little rundown - tub had signs of rust

Shower door to our room would not close, causing flooding, and instead of offering us another room, we were given blame and only two towels for our convenience. Upon finally speaking to the manager, all we were offered was a “refund” that was less than ten percent of the stay, even for a safety hazard. He was also extremely unpleasant to deal with, rude, and arrogant. The outlet by our bathroom mirror was broken. Room was dirty with uncleaned hairs in the shower, we encountered bugs at least three times during the stay, and it smelled faintly of urine too. Not sure if the staff or room was more disgusting honestly, but I know I wouldn’t stay here again and neither should you.

Just dirty and they didn't care. Sent me to the wrong room at first. It's a room. If that's all you want, no complaints. If you want the service that should come with a $100 dollar room, look elsewhere.

The was kept very well and clean. The moment I opened to door I immediately became amazed at how awesome the room was. The staff was very kind and answered all of my questions about the booking. I was able to rest well.

The desk staff was polite and very helpful. The property is about what one would expect from a Red Roof lately. Unfortunately, it was faírly dirty, the shelf in our first room and the fridge were broken. Staff was very kind about giving us a different room. Second room was better and it was a little further away from the neighbors whose pot smoke drifting into ours was pretty strong smelling. Other patrons were not respectful of the property: someone didn't clean up after a large dog that had pooped on the deck, and someone had left and empty dime bag on the stairs.

The staff was great and accommodating. I just wish housekeepers would still check in with their stay overs for towels but for the price you can’t really beat the quality. Them being pet friendly is also a major plus for me. Would recommend for clean pet owners on a budget.

i had an emergency - and they cancelled my reservation with out charge just a day before my check-in

My check-in process with BeBe was a breeze. She was super pleasant and I adored her personality. However, I checked in between 10:25p & 10:30p and paid at the hotel instead of online. I received my room keys for the Superior King that I had booked. It was not as big as I expected, but it is what it is. I began checking the room and although the floors weren't swept, nor mopped I was willing to bypass that minor issue. Fast forward to checking the bedding. The top of the blanket had stains, but ok, I don't have to use that one. I checked the sheets and find bloodstaines so I go to get a new set. There's now a male w/ foreign accent at the desk. He 1st offered to give me a new room, then told me they were all sold out. He give me a new sheets set and a full size blanket for a king bed, ok, whatever. I changed the bedding just to find those with stains. I sat in the chair at the desk which was sticky as well as the floor but the more I looked at those dirty sheets, I decided not to stay. Just before midnight I went back to speak with the male to check out. I was informed that I would get a full refund. Sunday comes and I see my account shows a partial refund from the hotel. I called the front desk, asked for a manager to check why I received only partial. The same male who I checked out with told me there's nothing he can do because I booked online. I said but I paid at your hotel. He refused to give his name and hung up on me after I asked for corporate.

Most professional staff.

We was 2 days . 2nd day the didn’t clean the room didn’t put toilet paper no shampoo Dirty hotel staff at the office very rude . I rent on Expedia . Spensive and dirty ugly place!!☹️

So far my stay has been pretty good. The front desk staff is friendly and helpful. Some rooms are better than others but it seems like they are working on that by doing renovations.

In close proximity to I95 and a shopping plaza.

we didn’t have a good stay, we left hours before our checkout time because we felt unsafe

Didn’t even go in, it looks like a crack house with homeless people and trash and smells like weed in the parking lot. Got a partial refund and stayed somewhere else.

I like that its close to transportion and family.

It was great to stay in this hotel is very convenient for me

Great Mexican and Jamaican market across the street

Excellent place and location.

VERY CONVENIENT

Quiet neighborhood. Has all basic and necessary room facilities. Floor was sticky, needs better room service.

No towels or wash cloths in the room, filthy conditions outside, people loitering and smoking weed outside, dirty conditions in room (strong odors of mold/mildew and weed). Staff had great customer service skills.

Safe in hotel room didn't work, so we were worried about our personal items all weekend. Old and outdated room. Bathroom could have been cleaner, particularly the shower and tub. No one came to drop off new/more towels throughout the weekend. No continental breakfast or coffee despite website saying so.

It was okay it enough amenities like coffee, bottle water or breakfast. But it served the purpose!