Name: Extended Stay America Suites - Washington, DC - Rockville
Address: 2621 Research Boulevard, Rockville, Maryland, United States of America, Rockville, Maryland, US
Price range: US$85–US$189 per night
Rating: 7.57

What guests think

Reviews of Extended Stay America Suites - Washington, DC - Rockville describe a budget-friendly stay with helpful staff and convenient location, but frequent complaints about cleanliness, pests, odors, and maintenance problems overshadow the positives for many guests.

Several guests mention the front desk being unmanned or slow, limited housekeeping, and difficulty obtaining linens or kitchen items, though others praise specific staff members for being kind and accommodating. Location near shopping, highways, and the Metro is appreciated, and some find rooms quiet or comfortable, but many describe dated interiors, broken fixtures, smoke smells, and noise. Expect a basic, low-cost option with significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with common areas and elevators frequently described as dirty or smelly and some exterior doors or building hardware in poor repair. Several guests noted minimal on-site amenities and no visible security.

Related guest reviews

6

VICKY

24 Feb 2025

·

Stayed 1 night

I like that the property is convenient and near my job. I don't like that every time I entered the elevator, it smelled like urine. Cigarette buds are everywhere at the main entrance.

6

Andrew

11 Jun 2023

·

Stayed 1 night

Place wasn’t bad but at night I did have an issue entering the hotel , front door was locked and my card wouldn’t open door and no one was available to assist , I had to go through a back door .

6

Sabrina

2 Jun 2023

·

Stayed 1 night

Property was very dirty and it seemed super sketch

2

Melissa

11 May 2025

·

Stayed 1 night

No one at the front desk, lobby is incredibly dirty

4

Stephen

18 Jun 2023

·

Stayed 2 nights

The entire property was grubby and unclean

2

Mark

12 Oct 2024

·

Stayed 3 nights

Check in was a problem as their ipads were not working. The places is sketchy. The lobby, elevators and hallways were nasty. Bed was so bad we actually left after the first night and went to a Residence Inn. Not even a trash can in the room. The "breakfast" was coffee and a Nutribar. If you are thinking of staying here....don't. Run away. Also we now have a lovely cockroach in our car. Thank ESA. never again !

6

Phil

15 Aug 2023

·

Stayed 7 nights

I understand the ESA is a discount place, but they could do a lot better. The parking lot is where old Uber cars go to die. There were at least a dozen, and it takes away from parking spots for paying customers. Not a disaster, but unsightly. Trash in halls was a problem, and trash gets put at the bottom of stairwell for disposal the next day. It's August, and it gets smelly. Other than that, it's OK. A bed and a couch is all I need. Probably wouldn't return, but also realize that you get what you pay for.

4

VICKY

24 Feb 2025

·

Stayed 1 night

I like that the property is convenient and near my job. I don't like that every time I entered the elevator, it smelled like urine. Cigarette buds are everywhere at the main entrance.

10

Nancy

28 Oct 2024

·

Stayed 2 nights

Our room was fine, clean and well designed. We had to ask for kitchen utensils. Staff was scarce. Frequently nobody at front desk, and dubious looking people lurking around corridors. Perhaps they rent long term to poor people? Staff was not particularly helpful and we had to go find them to check in and out. I think they only have one employee on site, and that person has to run around and do everything. Fortunately, our room was clean, water was nice and hot, and the fridge was great for all the food we needed to buy for an upcoming event. "Breakfast Included" was a joke. A few low quality packaged breakfast bars that were more like flavored fig newtons, instant oatmeal and cheap coffee. They referred to this as "wrap and go." There is no lobby area beyond the reception desk. The parking lot and grounds seemed OK but there is no security at this location. Luckily it's near hospitals and industrial parks so it's unlikely that thieves would have easy access to the property. There are plenty of restaurant and shopping options nearby. You need a car to stay here.

4

Margaret

20 Feb 2023

·

Stayed 1 night

Dirty. The door handle to the lobby was broken. The door was rusty. The floors were dirty. The room is old and worn

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Cleanliness

Cleanliness feedback is largely negative, with many reports of roaches, bugs, mice, stained linens, mold, bad odors, and dirty hallways and elevators. A smaller number of guests found rooms clean.

Related guest reviews

2

William

14 Jun 2025

·

Stayed 1 night

Very dirty

4

Jean

13 Apr 2025

·

Stayed 1 night

It is sad, I have frequented many Extended Stay Hotels over the years while working in corporate America. It was disconcerting to have such an experience at the facilities in Rockville Maryland. We rented over seven rooms (all were smoke free reservations), but either the smell of cigarettes overwhelmed the hallways and the rooms or the hallways had an awful smell to walk through. The towels and shower curtains were worn and stained, the show tubs were stained and had mildew water leaked on the floor. I only send this review because I wanted to continue using your facilities, but under these conditions I can't bring our groups to such poor environments. The staff however were friendly, polite, and courteous.

2

Luis

28 Dec 2024

·

Stayed 2 nights

Roaches bed bugs dirty

2

Jonathan

17 Jul 2025

·

Stayed 1 night

The room was very dirty (sticky floor and carpet with stains, old furniture very damaged and stains of dirt and dust). The bedding had stains, the bottom of the bath was brown and stained, there was also mold in the bath. It was really terrible, I felt nauseous. In addition, it smelled of drugs in the corridors. We were so disgusted that we decided to leave at 3am to continue our trip. I would never set foot in that shabby hotel again.

2

Roman

18 Feb 2025

·

Stayed 1 night

Rooms look very dated, need renovation. Paint was peeling off in the bath tub. Bathtub drain looked dirty and the stopper was broken.

2

godfred

2 Jun 2025

·

Stayed 1 night

There are bugs and small roaches in the room.

2

Emitt

24 Mar 2024

·

Stayed 1 night

We found dead roaches around the place, bathroom and dining areas, walking off the elevator the 3rd floor smelled so bad my 1 nite stay was awful never again 😩

6

Raymond

5 Sept 2025

·

Stayed 2 nights

No shower curtain hairdryer was gone door didn’t open without moving the striker plate.Roaches

2

Cristina

4 Sept 2025

·

Stayed 1 night

Hotel has a bad odor and trash was everywhere.

2

eric

9 Mar 2023

·

Stayed 1 night

Our room was filthy, and was infested with roaches.. The property took no responsibility and was aware of the problem..

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Rooms

Rooms are often described as dated and worn, with broken fixtures, uncomfortable or sagging beds, smoke smells, and occasional noise; some guests also noted weak Wi‑Fi. A few reviewers found rooms spacious, quiet, or comfortable.

Related guest reviews

10

Howard M

19 Nov 2023

·

Stayed 1 night

Rooms are large and comfortable. It’s quiet here - never hear any noise from from outside my suite. Staff is very helpful. Bring your own food and snacks. No coffee shop, restaurant or room service. Plenty of restaurants and grocery stores within a mile or two.

4

Jean

13 Apr 2025

·

Stayed 1 night

It is sad, I have frequented many Extended Stay Hotels over the years while working in corporate America. It was disconcerting to have such an experience at the facilities in Rockville Maryland. We rented over seven rooms (all were smoke free reservations), but either the smell of cigarettes overwhelmed the hallways and the rooms or the hallways had an awful smell to walk through. The towels and shower curtains were worn and stained, the show tubs were stained and had mildew water leaked on the floor. I only send this review because I wanted to continue using your facilities, but under these conditions I can't bring our groups to such poor environments. The staff however were friendly, polite, and courteous.

4

Andrey

8 May 2023

·

No coffee machine in room Beds sucked Smoking rooms next door

6

Christopher

20 Jan 2025

·

Stayed 2 nights

Property is fine and some of the units are fine. My unit specifically was clean but the towels were stained. Luckily I brought my own towels but it’s one thing noticed, as well as the bed being so worn out. One side of the bed was sunk and the other side was too stiff.

4

Jose

18 Dec 2024

·

Stayed 1 night

First room I was put into the bed was broken and almost collapsed from under me. Second room the heater was not working so I was forced to turn on the stove just for heat. Also the bed was a bit dirty I had to request new sheets.

2

Sherry

13 Nov 2023

·

Stayed 2 nights

The room had very little to be desired. The only plus was the bathroom was clean. The mattress was worn out so bad, that when you sat on it, it sank to the floor. The two drawers to put clothes in were filthy eith dirt snd dead bug carcasses. What we didn't realize is that they were dead bedbugs. When we found two live bugs in our bed the next morning. In addition, there was no trash cans in the room and no clothes hangars. Also, the carpet was nasty and my husband had to connect the cable to the TV. What a mess. No other rooms available to go to.

10

David

24 Apr 2024

·

Stayed 1 night

Staff was nice. Room smelled and bed was cheap and creaked every time I moved. I was right by the front desk and not great WiFi. Guests were sitting in hallway and all over outside. No pots, pans, cups. Full size fridge was nice otherwise very cheap hotel

2

Tania

1 Aug 2025

·

Stayed 1 night

My room was on the bottom floor which had a direct view of a concrete wall with large graffiti. And the water stayed cold in the shower but not the sink so I had to do a birth bath for this one.

8

Chesleigh

13 Apr 2025

·

Stayed 2 nights

It was pretty nice but there wasn’t a single trash can in my room or bathroom and the hair dryer did not work. But it did what I needed.

6

Dave

23 Jun 2025

·

Stayed 2 nights

Room was not ready until 5:30pm. The door handle fell off when I closed the door. The bed was very comfortable.

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Service

Service is mixed: while many guests praise friendly, helpful staff, there are recurring reports of an unattended front desk, slow or difficult check‑ins, and limited housekeeping with challenges obtaining towels, linens, or kitchenware.

Related guest reviews

4

Jean

13 Apr 2025

·

Stayed 1 night

It is sad, I have frequented many Extended Stay Hotels over the years while working in corporate America. It was disconcerting to have such an experience at the facilities in Rockville Maryland. We rented over seven rooms (all were smoke free reservations), but either the smell of cigarettes overwhelmed the hallways and the rooms or the hallways had an awful smell to walk through. The towels and shower curtains were worn and stained, the show tubs were stained and had mildew water leaked on the floor. I only send this review because I wanted to continue using your facilities, but under these conditions I can't bring our groups to such poor environments. The staff however were friendly, polite, and courteous.

6

Alexis

29 Sept 2025

·

Stayed 1 night

Very good shopping nearby, kitchen was good, but i tried to get utensils to eat with and no one was at the feont desk

10

Jenry

6 Jun 2025

·

Stayed 1 night

These extended stays usually have some unsavory characters that end up affecting the employees but not donatus. He was composed, professional, and easy to work with.

4

Hannah

14 Sept 2025

·

Stayed 2 nights

There was never anyone at the front desk, the kitchen had no way to use it without asking for help from the front desk. The bed sheets didn’t fit the bed so it kepted coming undone, and there was no cover on the mattress. No sheets for the pull out couch either.

2

Melissa

11 May 2025

·

Stayed 1 night

No one at the front desk, lobby is incredibly dirty

10

james

31 Mar 2025

·

Stayed 1 night

Bhuwan is always helping

2

Anthony

18 Aug 2023

·

Stayed 4 nights

Not soo good. After driving 6 hours to get there, i had to wait for an hour and a half for a room to be ready. After all that the room was not clean because it was rushed. There were spiders in the windows and the walls, all sinks in the room had no drain stoppers, ants all over the kitchenette area.

8

Ami

18 Apr 2024

·

Stayed 1 night

We stayed here only one night. Typically, it is for people who are staying long term. The suite was nice, but one of the two doors that led into the bathroom didn't latch. The complimentary breakfast was severely lacking- consisted of instant oatmeal, coffee, and nutrigrain bars and the selection was skimpy at best. Checking in was great, very helpful staff. However, the morning staff left much to be desired. I went to check out and the guy behind the desk finally looked at me and said that he was checking out and proceeded to do just that. I waited thinking that someone was going to show up shortly. After a few minutes the maintenance man walked by and informed me and the other 2 people that had shown up at the desk that there wouldn't be anybody at the desk for 30 minutes. Otherwise it was an enjoyable stay

6

Tina

21 Jul 2025

·

Stayed 3 nights

It wasnt terrible for the price but dont think we will return. However i booked a suit for 6 people, 3 adults 3 teens (2 boys, 4 girls) for 3 nights! They only gave us 1 roll of toilet paper per day. Then gave me a hard time about getting more towels so we could shower (room only had 4 towels). There was no bedding in the room for the pull out couch- had to ask for that as well and was given 2 blankets...no sheets or pillow (luckly each bed had 3 pillows so we had a spare). The "grab and go" breakfast consisted of nutra grain bars, and a choice of coffee, tea or hot chocolate.

8

Scott

19 May 2023

·

Stayed 1 night

Front desk unmanned for several minutes when I arrived but friendly helpful service overall. No shower curtain in room 141 so the floor got wet. Enjoyed the coffee and oatmeal at breakfast. I’d go back. Good value.

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Location

Location is convenient to shopping, highways, and the Metro, with ample parking; several guests found it quiet. A few felt the area or property seemed isolated or sketchy.

Related guest reviews

8

Jennifer

17 Nov 2024

·

Stayed 2 nights

Convenient location

8

Dave

21 Jan 2025

·

Except for some shady people around the outside of the hotel and banging by someone in the next room in the middle of the night it was a decent place. Wish they had more of a breakfast and decaf coffee but that wasn't a deal breaker. I liked that there was a full sized fridge, microwave and stove top in their mini kitchen. Bunuka, who checked us in, was really nice and accommodating.

6

Don and Barbara

17 Feb 2025

·

Stayed 1 night

Free breakfast was envelope of oatmeal and hot water. And coffee mate. The hall smelled like a number of bad smells. Pet related, human related? Esp clean Otherwise Staff was present and helpful. It was affordable and near the metro. Prob wouldn’t go there again

8

LISA

23 Jul 2024

·

Stayed 2 nights

It was quiet and set aside and just what was needed at the moment. I did have a moment when I felt as if the desk manager followed me as I was walking my dog and my daughter's dog. It made me slightly uncomfortable. Otherwise it was a nice stay for the reason we were there.

8

kwame

15 Nov 2024

·

Stayed 1 night

Very convenient for the night

6

Alexis

29 Sept 2025

·

Stayed 1 night

Very good shopping nearby, kitchen was good, but i tried to get utensils to eat with and no one was at the feont desk

6

Sabrina

2 Jun 2023

·

Stayed 1 night

Property was very dirty and it seemed super sketch

10

Thomas

27 Feb 2025

·

Stayed 2 nights

No complaints for the cost it was a good 2 night stay. Trips to DC easy. Great management and service.

8

Beth Ann

10 Sept 2024

·

Stayed 2 nights

No real breakfast. Coffee not available besides breakfast and no in room coffee maker (possibly had to ask before-hand if we wanted one) Only toiletries we were given was a travel shampoo. I think that my expectation is that this was a regular hotel, but as an Extended Stay, they seem to cater to people using this as temporary housing so it has more of an apartment building feel. Still, it was quiet and convenient for what we needed: near the highway, 9 minutes to the Metro. There was ample parking. Clean enough. Staff was efficient at check in. Probably good for families who like to travel and cook in the hotel -just make sure tour ask for cups and plates before you arrive. :)

10

Nancy

28 Oct 2024

·

Stayed 2 nights

Our room was fine, clean and well designed. We had to ask for kitchen utensils. Staff was scarce. Frequently nobody at front desk, and dubious looking people lurking around corridors. Perhaps they rent long term to poor people? Staff was not particularly helpful and we had to go find them to check in and out. I think they only have one employee on site, and that person has to run around and do everything. Fortunately, our room was clean, water was nice and hot, and the fridge was great for all the food we needed to buy for an upcoming event. "Breakfast Included" was a joke. A few low quality packaged breakfast bars that were more like flavored fig newtons, instant oatmeal and cheap coffee. They referred to this as "wrap and go." There is no lobby area beyond the reception desk. The parking lot and grounds seemed OK but there is no security at this location. Luckily it's near hospitals and industrial parks so it's unlikely that thieves would have easy access to the property. There are plenty of restaurant and shopping options nearby. You need a car to stay here.

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Dining

Dining is limited to a basic grab‑and‑go breakfast (coffee, instant oatmeal, and packaged bars), and several reviews say items ran out or there was no breakfast. Some rooms lacked coffee makers and there is no on‑site restaurant.

Related guest reviews

4

Mike

21 Jun 2024

·

Stayed 2 nights

There was never anyone cleaning. The same trash was in the hallways and stairs, e were here for two nights. Definitely won’t go back. And the “breakfast available,” means coffee and a packaged muffin, so we had to go buy breakfast

6

Don and Barbara

17 Feb 2025

·

Stayed 1 night

Free breakfast was envelope of oatmeal and hot water. And coffee mate. The hall smelled like a number of bad smells. Pet related, human related? Esp clean Otherwise Staff was present and helpful. It was affordable and near the metro. Prob wouldn’t go there again

4

Lynn

19 Feb 2025

·

Stayed 2 nights

Their advertised "free complementary breakfast" was a nutrigrain bar, coffee/hot water, and an instant oatmeal pack. On day two, they didn't even have nutrigrain bars. The room door didn't fit the door jamb: I could slide a finger around the door while closed. Bed and pillows were clean and comfortable but the sheet and blanket were summer-weight thin. It's cheaper than other area hotels but still you don't get what you pay for.

6

Ingrid

23 Sept 2024

·

Stayed 1 night

Missing from the room: No water, no utensils, no pencil, no conditioner, no overhead light, no guide to area restaurants or menus; SHower curtain did not reach start of tub so floor got wet, and water in shower warmish, not hot. Everything under surveillance which makes you worry about safety, breakfast was coffee, hot water, a muffin, and a cheap protein bar, no coffee otherwise available, no food for sale other than snack machine. However, it was basic and fine in a pinch, but NO extras at all.

8

Beth Ann

10 Sept 2024

·

Stayed 2 nights

No real breakfast. Coffee not available besides breakfast and no in room coffee maker (possibly had to ask before-hand if we wanted one) Only toiletries we were given was a travel shampoo. I think that my expectation is that this was a regular hotel, but as an Extended Stay, they seem to cater to people using this as temporary housing so it has more of an apartment building feel. Still, it was quiet and convenient for what we needed: near the highway, 9 minutes to the Metro. There was ample parking. Clean enough. Staff was efficient at check in. Probably good for families who like to travel and cook in the hotel -just make sure tour ask for cups and plates before you arrive. :)

4

Vishal

9 Sept 2025

·

Stayed 1 night

We saw mouse in the hotel room. Front deck changed the room for us after that. No breakfast. Only grab and go coffee. Property is pretty old.

2

Mark

12 Oct 2024

·

Stayed 3 nights

Check in was a problem as their ipads were not working. The places is sketchy. The lobby, elevators and hallways were nasty. Bed was so bad we actually left after the first night and went to a Residence Inn. Not even a trash can in the room. The "breakfast" was coffee and a Nutribar. If you are thinking of staying here....don't. Run away. Also we now have a lovely cockroach in our car. Thank ESA. never again !

6

Alexander

19 Oct 2024

·

Stayed 1 night

Cozy mattress and hot shower with good water pressure. But the hotel is old and worn out, no coffee machine in the room and no coffee in lobby (only at the breakfast time), breakfast very weak - only packed stuff

6

Mikhail

29 Apr 2024

·

Stayed 4 nights

Breakfast is mini muffins, granola bars and coffee.

10

Nancy

28 Oct 2024

·

Stayed 2 nights

Our room was fine, clean and well designed. We had to ask for kitchen utensils. Staff was scarce. Frequently nobody at front desk, and dubious looking people lurking around corridors. Perhaps they rent long term to poor people? Staff was not particularly helpful and we had to go find them to check in and out. I think they only have one employee on site, and that person has to run around and do everything. Fortunately, our room was clean, water was nice and hot, and the fridge was great for all the food we needed to buy for an upcoming event. "Breakfast Included" was a joke. A few low quality packaged breakfast bars that were more like flavored fig newtons, instant oatmeal and cheap coffee. They referred to this as "wrap and go." There is no lobby area beyond the reception desk. The parking lot and grounds seemed OK but there is no security at this location. Luckily it's near hospitals and industrial parks so it's unlikely that thieves would have easy access to the property. There are plenty of restaurant and shopping options nearby. You need a car to stay here.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$78
February	US$85
March	US$89
April	US$101
May	US$102
June	US$104
July	US$98
August	US$89
September	US$78
October	US$96
November	US$93
December	US$79

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $88	18 $89	19 $96
20 $88	21 $89	22 $86	23 $85	24 $85	25 $93	26 $93
27 $94	28 $93	29 $95	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $103	3 $100
4 $94	5 $93	6 $92	7 $93	8 $99	9 $189	10 $189
11 $94	12 $95	13 $98	14 $98	15 $93	16 $109	17 $109
18 $88	19 $93	20 $93	21 $94	22 $95	23 $109	24 $107
25 $89	26 $88	27 $88	28 $93	29 $88	30 $97	31 $96

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Monthly average prices

About this property

Location

Room options

Studio, 1 Queen Bed, Accessible

Studio, 1 Queen Bed

Studio, 2 Queen Beds

Suite, 1 Bedroom

Deluxe Studio, 1 King Bed with Sofa Bed

Studio, Multiple Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - Washington, DC - Rockville

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