Auburn Hills Extended Stay Inn

The property was very nice and quiet. I didn’t like that the dishes required for the room was an additional charge

So old & outdated but the outside is nice. They advertise all over about being able yo cook in ur "kitchen" yet there was No....NONE....NOTHING to cook with. Not a single dish or pan or even a fork for that matter. Bathroom is gross i didnt even want to take a shower The breakfast they also advertised is packets or oatmeal & ceral bars

Didn't understand Extended Stay, there were no utensils, pots and pans etc in the room, but there towels and dishcloths with dish detergent on the counter.

The staff was very friendly and need to be updated

The area was very safe. The room was pretty decent. Bathroom was clean. The kitchen was clean. The top sheet kept coming off the bed so I don't know if that was on there correctly but beyond that it was a great stay and they were awesome with me and my pets that I was traveling with. The grab and go breakfast was good. We needed extra towels and they were right there ready to give them to us! When we got there they gave us a choice between two different rooms. They had a picnic patio area that had picnic tables and a grill. Even though we didn't utilize that that was nice to see that for people to use! The location was great as it was very near a few good restaurants! Would definitely stay there again!

It was nice , had a stove and refrigerator in room as well as a microwave.

The location of this hotel was perfect for my business meetings. Less than 1.5 miles to Oakland University. Very nice surroundings, wooded area with sidewalks. Plenty of restaurant choices all within a 5 minute drive. My room was very large and the bed comfortable. Floors were dated. There is no in room coffee maker, but there is coffee with breakfast in the morning. Breakfast is sparse - oatmeal, muffins and nutrigrain bars. Overall, I had a good budget experience.

This hotel is old which made it feel like it wasn’t clean. There was mould around the tub. Frances as extremely helpful and gave me a better room. I had a kitchen but there were no dishes, cutlery, or pots to cook anything. Good location and easy to get around.

Nothing special. You get what you paid for. The bathroom was pretty dirty but for the low cost it was nice having a mini kitchen thing though we didn’t use it

We were in Auburn Hills for one night for my son to attend a swim meet at Oakland University. The room was completely run down. Nothing like the pictures. When we arrived the lobby was full of boxes from a recent delivery and staff were actively unpacking them in the lobby. When we got to our room, it was clear that passing through the halls this is a place where people who are in between housing are staying. Not primarily vacationing or business clients. The cabinetry was broken, there were no kitchen supplies, and the tub had been painted and was now peeling in many places (pics). There was also a thick layer of dust on surfaces not often touched (lamps, etc). Thinking we would make the best of our one night stay, we asked for a bowl and spoon so my son could eat before his competition (we had brought some food). They gave us a trash bag full of kitchen supplies (pic). This was disconcerting. As we considered the fact my son needed good rest this one night, we changed our plans. We ended up a a HIlton property about 10 miles away. It's disappointing that a property so close to OU was in such poor condition. We won't attempt to stay at an Extended Stay property again.

Staff was great but there was bedbugs

I did not stay for the full length that I purchased it for due to bed bugs. After lying down for a couple hours, I realized I got bit numerous times. It is completely unsanitary.

The place is a dump. I am positive our room was not cleaned before we occupied it. I found long black hairs in the pillows and the tub and the sheets looked as though they had already been slept in… It was so gross. When we set down the bath mat after a shower it had grimy footprints on it. We would left immediately but there was no other option in the area. We left super early because we couldn’t wait in to get out of there. Will NEVER stay there again… lesson learned

The front desk staff is really nice. My room was had roaches everywhere.

I didn’t appreciate the uncleanliness of my room. I was assigned room 206 to be exact, as I first walked in I could see the refrigerator was bent out of shape with brown marks on it. Behind the front door there was a whole in the wall. All the towels and I mean every single towel in the bathroom had little curly hairs all over them. Also in the bathroom in the cabinet underneath the sink contained a bunch of used wet stained wash rags. The remote for the tv was stinky and to top it off I had to ask for new bedding because the bedding that was on the bed when I first got there had yellow stains and once again contained those little black curly hairs. Overall I did not like my stay. The room I had was just absolutely disgusting.

I would never stay at this location again. The kitchen and cabinets look so worn out, scratched and damaged, the shower head sprayed outside of the shower flooding the floor so I had to place a wash cloth to stop that from happening. The tub wouldn’t drain, had nasty looking mold and the shower insert was so swollen and puffed out that it literally made it difficult to fit in the shower. Lastly. The sheets looked so old that they looked grayish instead of white and I had to kill roaches during my stay. Believe spend your money elsewhere and enjoy you stay instead of being disappointed that you booked a non refundable room like I did this time.

There was nobody at the front desk to check in. I called the hotel and it rang and rang and nobody anwered so I sat in a chair and waited about 20 minutes until someone showed up. When i got to the room, there were cockroaches and it was so gross i just grabbed my bags and left.

Had hair in the new bedding had to change rooms guess it was animal hair

My bed sheets were not changed and there were crumbs and hairs on the sheets at check in. I changed rooms and the toilet had feces still on the toilet bowl. Simply disgusting.

The room very dated, with rusty refrigerator and light fixtures in bathroom, the room has a damp odor with poor ventilation, floor sticky. Was supposed to have breakfast and they had nothing but coffee. The exterior of the building was deceiving and we thought inside be also new and nice. The staff were pleasant.

Overall the stay was okay but the Wi-Fi is horrible..the room smelled

Great view, small rooms.

Friendly and helpful desk staff. Spacious room

The location of this hotel was perfect for my business meetings. Less than 1.5 miles to Oakland University. Very nice surroundings, wooded area with sidewalks. Plenty of restaurant choices all within a 5 minute drive. My room was very large and the bed comfortable. Floors were dated. There is no in room coffee maker, but there is coffee with breakfast in the morning. Breakfast is sparse - oatmeal, muffins and nutrigrain bars. Overall, I had a good budget experience.

Very old rooms.

The hotel was nice and staff was excellent, my only problem is that the people across the hall kept me up all night playing Ang screaming in the hallway and slamming doors and falling against the ways, I went there to relax but that didn’t happen a waste of my money

Quiet, good location. Needs updating and pillows were terrible.

Black fuzz in the bed ,floor was sticky ,the next room had the tv so loud i could hear it

The room very dated, with rusty refrigerator and light fixtures in bathroom, the room has a damp odor with poor ventilation, floor sticky. Was supposed to have breakfast and they had nothing but coffee. The exterior of the building was deceiving and we thought inside be also new and nice. The staff were pleasant.

The wi-fi never worked. The bathroom had no handicapp accesories.

I love all of the staff at the front desk. They’re polite and friendly!!!

Good price if you are on a tight budget. The place is run down and needs some remodeling. If you are one to complain about things, dont stay here. The kicker was no one on staff when we tried to check out. Yes it was 5:30AM. But I had to call the reservation number. The guy tried telling me that check out time wasnt until 11AM. They finally called someone that lives close to come in.

The staff there was awesome

Showed up to the hotel after check in time and was told we were downgraded from a king to a queen because they didn't get time to clean. The queen was right next to the entrance and you could hear everything so sleep was not good. Not sure why we had to pay the same price for a downgrade.

It’s alright. Second time staying there, second time I’ve had to wait five or more minutes to check in. There is rarely someone at the front desk, when they are there you are made to felt that you are inconveniencing the staff by being at the property. With so many options around I could not in good faith recommend this one.

Great service! Had a very nice time and excellent customer service. Thank you

When we arrived I was informed the hotel overbooked the double queen rooms so we would have to have a single bed and pullout sofa. The pullout sofa had no bedding and also a dirty towel was stuffed inside the sofa when we opened it. After one use the keys stopped working so my family had to wait in the hall why I went to the front desk. The shower towels had hairs on them. The breakfast was poor. The best parts were the location and the people.

I sat in the lobby over 20 mins before someone showed up to check me in. Then when I went to check out in the morning no one was in the lobby to do that so I left my key card and walked out. Worst service I’ve had at a hotel in 20 years

Was not allowed to check-in

The General manager Lin was awesome! Her customer service was impeccable! I really enjoyed my stay and will definitely book again.

The area was very safe. The room was pretty decent. Bathroom was clean. The kitchen was clean. The top sheet kept coming off the bed so I don't know if that was on there correctly but beyond that it was a great stay and they were awesome with me and my pets that I was traveling with. The grab and go breakfast was good. We needed extra towels and they were right there ready to give them to us! When we got there they gave us a choice between two different rooms. They had a picnic patio area that had picnic tables and a grill. Even though we didn't utilize that that was nice to see that for people to use! The location was great as it was very near a few good restaurants! Would definitely stay there again!

Perfect location for our stay. Had everything we needed.

The location was close to everything we wanted to do. The staff was friendly.

The location of this hotel was perfect for my business meetings. Less than 1.5 miles to Oakland University. Very nice surroundings, wooded area with sidewalks. Plenty of restaurant choices all within a 5 minute drive. My room was very large and the bed comfortable. Floors were dated. There is no in room coffee maker, but there is coffee with breakfast in the morning. Breakfast is sparse - oatmeal, muffins and nutrigrain bars. Overall, I had a good budget experience.

Quiet, good location. Needs updating and pillows were terrible.

Easy access to dine and next to the Ecpressway.

shopping, safe & quiet

It was close to Oakland University for my grandson's graduation commencement

Great location and friendly staff, will return next time in town.

location

Our room was not clean. The pull out bed had not been cleaned in god knows how long. The tub had enamel worn off the tub and just looked gross. The hallway smelled of smoke. The property in general was run down. Advertised "free breakfast" is prepackaged muffins and instant oatmeal. I wouldnt stay here again nor would I reccomend to any of my friends or parents of kids visiting. That said, the staff was extremely friendly and super helpful.

The room was very old and dirty and smelt bad. Stains everywhere… from bathtub to towels. Need renovations, not much love, put into it by the owners. Website says free breakfast, but there was only coffee. No cream or milk. The bed was comfortable.

Property is ok. Clean enough. Sub m-par staffing. Morning breakfast is a joke. It’s ok to sleep if you are just passing through

The location of this hotel was perfect for my business meetings. Less than 1.5 miles to Oakland University. Very nice surroundings, wooded area with sidewalks. Plenty of restaurant choices all within a 5 minute drive. My room was very large and the bed comfortable. Floors were dated. There is no in room coffee maker, but there is coffee with breakfast in the morning. Breakfast is sparse - oatmeal, muffins and nutrigrain bars. Overall, I had a good budget experience.

poor breakfast no cleaning of rooms for short stays

No toilet paper. No coffee pot. Was told to use Kleenex for toilet paper. Breakfast was old dry muffin. Thorny bushes growing into sidewalk that was icy. I paid for 7 nights, used two nights, no refund at all. Expedia blames hotel. Hotel blames Expedia. Customer gets the shaft. Don’t use third party booking.

The staff was nice and the room was clean. Coffee was great and they had French vanilla creamer!! Bonus!

When we arrived I was informed the hotel overbooked the double queen rooms so we would have to have a single bed and pullout sofa. The pullout sofa had no bedding and also a dirty towel was stuffed inside the sofa when we opened it. After one use the keys stopped working so my family had to wait in the hall why I went to the front desk. The shower towels had hairs on them. The breakfast was poor. The best parts were the location and the people.

The room very dated, with rusty refrigerator and light fixtures in bathroom, the room has a damp odor with poor ventilation, floor sticky. Was supposed to have breakfast and they had nothing but coffee. The exterior of the building was deceiving and we thought inside be also new and nice. The staff were pleasant.

Staff is friendly and the hotel is peaceful. Just need a couple more options for breakfast. There are other items besides nutrigrain bars and plain oatmeal.