Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 2:30 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including designated parking and public areas. However, specific accessibility features may vary, so contacting the property for details is recommended.

What is the location of the property in relation to key landmarks?

The hotel is located within a 15-minute drive of Van Andel Arena and John Ball Zoo, approximately 0.6 miles from Master Arts Theatre and 16.2 miles from Frederik Meijer Gardens and Sculpture Park. Public transport options may be available nearby.

Does the property have a swimming pool?

The indoor pool is closed on Monday, Tuesday, Wednesday, Thursday, and Sunday, as well as on Friday and Saturday. Therefore, the pool is not available for use during these days.

What are the policies for guests staying with children?

Up to 4 children aged 18 years and younger can stay free when occupying the parent's or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify availability for extra beds or cribs. Guests are encouraged to contact the property directly for confirmation and any associated costs.

Comfort Suites Grand Rapids South - Hotel Stay in Comfort

Average nightly price at Comfort Suites Grand Rapids South by month, last 12 months (USD)
Month	Average price
January	$66
February	$72
March	$71
April	$87
May	$96
June	$90
July	$90
August	$89
September	$78
October	$82
November	$77
December	$66

What guests think

At Comfort Suites Grand Rapids South, guests often appreciate the convenient highway access and generally spacious rooms, while noting recurring facility disruptions such as closed pool and hot tub and intermittent maintenance or cleanliness issues.

Breakfast quality is often described as good with decent variety, though several guests found it average or poorly stocked at times. Service is frequently praised as friendly and helpful, but some reported slow responses, billing issues, or unhelpful interactions. Best suited to travelers prioritizing location over amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is frequently closed or very cold; the hot tub and sauna are decommissioned. Guests also report occasional broken vending or ice machines, elevator or door issues, and winter parking maintenance needing attention.

Related guest reviews

4

Allen

Aug 31, 2025

·

Stayed 3 nights

King size bed but 5 very small pillows, some black mold in the shower. Stains on window coverings and carpet. Pool was closed, vending machine out of order. I will never stay there again.

8

Ammie

Aug 4, 2025

·

Stayed 1 night

The hotel was really nice. Check in was smooth. The room was clean and the continental breakfast had a variety of hot and cold options. The only issue I had was that the pool is not open right now (staff said it was for renovations). This was not disclosed to me until I asked about the hours that it was open/available to use. The primary reason I booked this particular hotel was because of the pool. That was a bummer, but other than that I would definitely recommend this hotel and if I ever visit Grand Rapids again, I will be staying here!

6

Heather

Jul 7, 2025

·

Stayed 2 nights

The pool was closed for maintenance or remodel, no warning until we got there. The vending machines didn’t work. The ice machine on our floor didn’t work either.

4

Vicky

May 19, 2025

·

Stayed 3 nights

Hot tub has been closed since COVID and pool is closed for renovation—didn’t see this on website, booked through Expedia; water pressure in hotel is down for hot water—showers are warm at best with poor pressure; was booked in a pet friendly room (not requested) it was so musty smelling; breakfast service on the weekend was very slow, had to ask twice to get things refilled; but on Monday morning we missed breakfast by 9 minutes and everything was already locked up and closed; faucet in bathroom sink was very hard to turn on and would splash all over once it did start working; called for service due to a clogged toilet and was brought a plunger (standard?). Unfortunately, would not recommend unless you get a very good deal and these issues don’t really concern you.

2

Michael

Aug 5, 2024

·

Stayed 3 nights

This was the worst hotel stay in a long time. The air conditioning didn't work, the elevator was broken for two days, the coffee server was broken, no maid service one day. Good location for our needs, clean hotel just a bad stay.

2

Roger

Dec 10, 2023

·

Stayed 2 nights

We booked two of these rooms for our Christmas vacation because it had a hot tub and sona room we got here got checked in and found out when we went down to the pool room the hot tub was covered over and the sona room was nailed shut!! Very disappointed!!

6

Jonathan

Jul 11, 2023

·

Stayed 2 nights

Broken doors(one sticks open, one has a broken handle) allow people to walk in and out of the back door without a key. In-room fridge would not close all the way, causing the freezer to become a solid block of ice and unusable; also causing the fridge to not cool contents to an appropriate temperature. Front desk staff was not present a single time we arrived at the desk. I do not mind waiting and understand things happen, but also become irritated when it’s a recurring and consistent issue(also, one of the time, after waiting, the desk employee approached with wet hair and a towel around her shoulders which I find rather unprofessional.) All things considered, it was a very affordable rate, so excellent conditions can’t be expected.

4

Beth

Jul 3, 2023

·

Stayed 2 nights

Stay with a bunch of family, pet friendly. Have 2 young kids who love the pool but pool was freezing, hot tub sealed up and sauna door was screwed shut. Upsetting of not being able to enjoy a swim or warming up in the hot tub. Shower was Luke warm. Room never got cleaned. Tan out of toilet paper. Good variety of food for continental breakfast but wasn’t very good.

4

Adam

Mar 20, 2023

·

Stayed 1 night

Hot tob out of service, sauna out of service, cold pool

8

Douglas

Feb 20, 2023

·

Stayed 2 nights

It snowed 2 days before our arrival and the parking lot was a mess with ice and snow covering the entire lot. The staff and inside stay was great

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean, but others reported stains, odors, mildew or mold, pests, or missed housekeeping.

Related guest reviews

4

Allen

Aug 31, 2025

·

Stayed 3 nights

King size bed but 5 very small pillows, some black mold in the shower. Stains on window coverings and carpet. Pool was closed, vending machine out of order. I will never stay there again.

4

Jim

Jul 31, 2025

·

Stayed 1 night

When checking the mattress, the mattress protector cover was stained terribly in several places. There was some spots on the carpet that were worn all the way through and other spots that were stained. There were spots on the carpet that when walked across barefoot were crusty. The remote for the television did not work we could not watch television. When I went to take a shower and I open the shower curtain a dirty washcloth fell out of the shower curtain onto the floor it had been there long enough to dry stiff and had somebody else's hair still on it. There was an additional $100 incidental charge to the credit card and then released after our stay for that was not said prior to making reservations it came as a surprise.

2

MICHELLE

Jul 6, 2025

·

Stayed 3 nights

Found a live cockroach on my pillow. They didn't offer new bedding. I asked for a new room which they did give me. They asked me to bring the roach to them bc they were skeptical. I sent them a pic instead. Showerhead didnt work properly. Water all over the bathroom floor.

4

Tiffany

Jun 27, 2025

·

Stayed 1 night

The bedding was dirty, carpets were dirty and the lights didn’t work, overall not a good stay but the staff were nice

10

Pamela

Jun 13, 2025

·

Stayed 1 night

Very clean, comfortable bedding, quiet and good customer service.

8

Sylvia

May 16, 2025

·

Stayed 1 night

Had a late check-in, desk manager was very cordial. Room spacious, super clean, great bed.

10

Bradley

Jun 7, 2024

·

Stayed 1 night

Always great. Clean, staff is always friendly.

10

Bradley

Jun 7, 2024

·

Stayed 1 night

Always clean, staff is always friendly and helpful.

10

Greg

Apr 6, 2024

·

Stayed 1 night

It’s always nice and clean when I stay here and the staff is always great!

6

Eric

Aug 21, 2023

·

Stayed 6 nights

The room has a no pets policy but the room smelled of urine and there was a large urine stain on the carpet. Front desk said the would have housekeeping shampoo the area but never did.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, but comfort and upkeep vary: bed quality is mixed, and guests mention noise, temperature control or water pressure problems, and occasional TV or remote issues.

Related guest reviews

8

Ha

Aug 1, 2025

·

Stayed 1 night

Everything was fine except the constant hallway noises

8

Susan

Jun 13, 2025

·

Stayed 1 night

The room was clean and nice however it was difficult to adjust the temperature. Wall thermostat didn’t work, finally adjusted it at the unit. Also, water in bathroom was either hot or cold. Couldn’t regulate it. Property overall was ok and everyone was polite and friendly.

8

Marc

May 22, 2025

·

Stayed 2 nights

The rooms are large and comfortable and the property is easily accessed. The breakfast was nothing special and the chairs in the dining area were not so clean. Main detractors were the outside noise and the water pressure in the bathroom sink and shower was fairly low.

8

Sylvia

May 16, 2025

·

Stayed 1 night

Had a late check-in, desk manager was very cordial. Room spacious, super clean, great bed.

8

James

May 7, 2025

·

Stayed 1 night

Needs new mattress very uncomfortable

8

Karen

Oct 29, 2024

·

Stayed 3 nights

My experience was great. But the beds were to hard and uncomfortable. Other then that it was a great experience.

6

daniel

Sep 1, 2024

·

Stayed 1 night

air conditioner noisy and low water pressure

6

Bryan

Aug 4, 2024

·

Stayed 2 nights

The room furniture was beat up, TV remote didn’t work and the receptionist at the front desk was of no help. The one wall was covered in what looked like Soda spray and dust, and only half the electrical outlets worked.

8

Rachel

Mar 15, 2024

·

Stayed 1 night

Clean and spacious room

8

William

Oct 9, 2023

·

Stayed 3 nights

The room was nice and the bed was comfortable. The morning breakfast was pretty good also. our only beef was the noise from the nearby freeway. I would stay here agian.

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Service

Service is often friendly, accommodating, and efficient. Some reviews note unhelpful responses, billing problems, or slow follow up when things went wrong.

Related guest reviews

10

John

Oct 3, 2025

·

Stayed 1 night

Very nice check in was quick

6

Angela

Aug 10, 2025

·

Stayed 3 nights

I have stayed at this hotel before. It’s easy to get to the highway for shopping and going out to eat. Check-in , I wasn’t happy with. I walked in to check-in and 2 employees were at the desk, they didn’t even acknowledge me. They walked away and came back a few minutes later to help me. I picked this hotel to be able to use the pool, which wasn’t available. 🙁. The door to our room kept sticking, had to wear shoes in the room because the carpet felt dirty and lastly the remote to the TV only worked if you stood right in front of the TV. Not sure if I would pick this hotel again.

2

Jason

Jul 22, 2025

·

Stayed 1 night

Don't stay at this property. They will not refund your money if you make s booking error and try to fix it 10 minutes later. They did not even respond to my request and o paid and stayed there despite making booking error a week in the future.

2

Paul

May 11, 2025

·

Stayed 4 nights

Double charged when we got there. The room smelled like burning plastic. We had to go to the front desk to get a broom to knock down cobwebs in the corners of the ceiling. The couch had something spilled all over it. The desk told us they would move us to an upgraded room but called us a few hours later to say that room was taken so gave us another room. That one was clean but we went to take a shower and the water didn’t work! They told us that sometimes if someone else is taking a shower above the room, our room wouldn’t get much coming out of the shower. Really? So we had to wait 2 hours for the maintenance guy to check out what really was going on. It needed a new shower head. I went back to the desk and told them they needed to compensate for all these issues and the manager(who was on her last day), said there’s nothing she can do besides moving us again…to a room with only 1 bed and we needed 2 or we can leave and they will cancel our remaining 2 days. Yes….and told us we can leave. Who says that? Plus they ran out of some of the food for breakfast and the pool was under renovation so our daughter couldn’t use that. Terrible management there. Way to many excuses and never made it right.

10

Cody

May 4, 2025

·

Stayed 2 nights

I’ve stayed here before and it’s a good place to stop along a road trip. Staff is friendly and helpful. Easy check in process and check out.

10

KEVIN

Apr 27, 2025

·

Stayed 4 nights

Great staff

2

Bridget

Jan 21, 2025

·

Stayed 1 night

Toilet was plugged in our room upon our arrival, contacted the front desk and they instructed us to come down and get a plunger (even though this was not our doing). Toilet would not unplug, hotel staff instructed us to contact Expedia as they couldn’t do anything. Expedia indicated hotel had to authorize the refund, hotel manager will not return phone calls. Shower faucet leaked water and the pool is closed due to heating issues. Do not stay here!

10

Sheri Hollemans

Nov 24, 2024

·

Stayed 1 night

Front desk staff was very kind and efficient.

8

Keiundria

Oct 24, 2024

·

Stayed 3 nights

The staff was so helpful and kind.

10

Milica

Sep 8, 2023

·

Stayed 1 night

Great place to stay! Clean, excellent service. Front desk clerk “Cassie” was so efficient and pleasant.

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Location

Conveniently just off the highway with easy access to area shopping such as Tanger Outlets. A few guests noticed some freeway noise.

Related guest reviews

10

Tiffiny

Jun 30, 2025

·

Stayed 2 nights

Everyone was super nice and very courteous. We are already in the works of staying again. 3 min drive to Tanger outlets was great. Highly recommend.

10

Kevin

Nov 17, 2024

·

Stayed 1 night

Friendly and courteous associates, comfortable and clean. Close to the highway and food places. We will definitely stay there again.

10

Thomas

Nov 15, 2024

·

Stayed 4 nights

A very clean and tidy room and staff were very friendly and helpful. Located just off the highway so easy to get to. It was quiet and felt very safe.

10

Annette

Nov 2, 2024

·

Stayed 2 nights

The hotel was convenient to access the freeway. The staff were friendly.

10

Linda

Sep 29, 2024

·

Stayed 1 night

Easy off and onto the highway. Friendly staff.

8

Tana

Sep 17, 2024

·

Stayed 2 nights

Clean and close to 131 for travels. Like that the is the 76th diner close for late night breakfast and also the gas station across street for in hotel snacking.

10

Mario

Feb 19, 2024

·

Stayed 1 night

Near the express way

10

Laura

Oct 15, 2023

·

Stayed 2 nights

Great location. Comfortable clean rooms

8

William

Oct 9, 2023

·

Stayed 3 nights

The room was nice and the bed was comfortable. The morning breakfast was pretty good also. our only beef was the noise from the nearby freeway. I would stay here agian.

10

Kimberly

Sep 9, 2023

·

Stayed 1 night

Was close to where we needed to be

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns regular praise for being good with a decent selection, but several stays found it average, poorly stocked, or slow to replenish.

Related guest reviews

10

Melissa

Nov 7, 2025

·

Stayed 1 night

Great breakfast

10

Ilene

Oct 26, 2025

·

Stayed 1 night

Breakfast attendant Jeff did a great job! He kept things stocked and kept things clean. A great worker!

10

Larry

Oct 7, 2025

·

Stayed 1 night

Good location, great breakfast with a very nice breakfast host.

10

Rebecca

Sep 14, 2025

·

Stayed 1 night

Very comfortable, excellent customer service, wonderful breakfast.

8

Michelle

Jun 28, 2025

·

Stayed 1 night

Rated four stars not five only due to a lousy breakfast. Not much selection items had run out before breakfast time had ended. Breakfast appliances were out of order and unavailable.

10

Atrayee

May 22, 2025

·

Stayed 1 night

They provide us a nice, comfy room. Breakfast was also good

4

Vicky

May 19, 2025

·

Stayed 3 nights

Hot tub has been closed since COVID and pool is closed for renovation—didn’t see this on website, booked through Expedia; water pressure in hotel is down for hot water—showers are warm at best with poor pressure; was booked in a pet friendly room (not requested) it was so musty smelling; breakfast service on the weekend was very slow, had to ask twice to get things refilled; but on Monday morning we missed breakfast by 9 minutes and everything was already locked up and closed; faucet in bathroom sink was very hard to turn on and would splash all over once it did start working; called for service due to a clogged toilet and was brought a plunger (standard?). Unfortunately, would not recommend unless you get a very good deal and these issues don’t really concern you.

6

Shahan

May 14, 2025

·

Stayed 2 nights

Poor quality breakfast

6

Bethany

May 14, 2025

·

Stayed 1 night

Okay for one night. The room was clean and stocked with towels and necessities. We had requested and the front desk clerk said we had a 2 queen bed room but when we got there found it to be 2 full beds. The beds were quite uncomfortable. The hotel was quiet at night. The breakfast was mediocre, and the breakfast staff was grumpy.

6

Ashley

Jan 12, 2025

·

Stayed 2 nights

Spent the weekend here for a boys basketball tournament and when we checked in, there was a sign that said the pool was closed. Unfortunately, it was like that for the entire weekend so that was a big loss for the boys. The only others thing is that when we went down for breakfast on Saturday morning around 9:15, there were only muffins, make your own waffles, cereal and some scary looking fruit. Breakfast was supposed to be available until 10:00 and the guy who was in charge of the breakfast opened the container, that I’m guessing had eggs and sausage in it at some point, said “I thought I just filled these.” And then never filled it back up with anymore food. He went over and talked to a customer for the next 15 minutes. I feel like we got screwed out of the money we paid.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $68	2 $73	3 $69	4 $69	5 $71	6 $115	7 $115
8 $72	9 $73	10 $73	11 $73	12 $72	13 $94	14 $94
15 $69	16 $71	17 $70	18 $75	19 $75	20 $89	21 $89
22 $66	23 $69	24 $68	25 $68	26 $68	27 $82	28 $82
29 $67	30 $69

Comfort Suites Grand Rapids South

Prices for Comfort Suites Grand Rapids South

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Room, 2 Queen Beds, Accessible

Suite, 2 Queen Beds

Room, 1 King Bed, Accessible

Guest reviews of Comfort Suites Grand Rapids South

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Suites Grand Rapids South

Considering this hotel for your Grand Rapids trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $118	31 $76