Sonesta Simply Suites Detroit Novi
$73
/ night
Avg. for October
Prices for Sonesta Simply Suites Detroit Novi
Select dates to see prices and availability
$73
/ night
Avg. for October
Monthly average prices
Nightly prices at Sonesta Simply Suites Detroit Novi average $71 in February, the cheapest month, and $96 in April, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $78 |
| February | $71 |
| March | $83 |
| April | $96 |
| May | $94 |
| June | $83 |
| July | $84 |
| August | $93 |
| September | $88 |
| October | $73 |
| November | $77 |
| December | $75 |
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Oct · $73
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Most expensive: April (~$96)
Cheapest: February (~$71)
About this property
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Amenities
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
Grab a bite from the snack bar/deli serving guests of Sonesta Simply Suites Detroit Novi. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Rooms
Make yourself at home in one of the 122 guestrooms, featuring kitchens with refrigerators and ovens. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Location
With a stay at Sonesta Simply Suites Detroit Novi in Novi, you'll be in the business district, within a 5-minute drive of Vibe Credit Union Showplace and Sakura Novi. This hotel is 1.5 mi (2.4 km) from West Oaks and 1.7 mi (2.7 km) from Twelve Oaks Mall.
What's nearby
Sakura Novi(0.2 miles)
West Oaks(1.2 miles)
Twelve Oaks Mall(1.5 miles)
Twelve Mile Crossing at Fountain Walk(1.6 miles)
Lucky Strike Novi(1.6 miles)
JDKarting(1.6 miles)
Putting Edge Novi(1.7 miles)
Paradise Park(1.8 miles)
Vibe Credit Union Showplace(2.1 miles)
Suburban Collection Showplace(2.1 miles)
Novi Ice Arena(2.1 miles)
Novi Dog Park(2.3 miles)
Walled Lake(2.6 miles)
Henry Ford Medical Center - Columbus(2.6 miles)
Providence - Park Hospital(3 miles)
Pontiac, MI (PTK-Oakland County Intl.)(16.3 miles)
Detroit Metropolitan Wayne County Airport (DTW)(27.3 miles)
Ann Arbor, MI (ARB-Ann Arbor Municipal)(35.1 miles)
Detroit, MI (DET-Coleman A. Young Municipal)(31.7 miles)
Windsor, ON (YQG)(40.2 miles)
Parking
Non-Smoking Rooms
Business Center
Dry Cleaning
Golf Course (nearby)
Luggage Storage
Location
42600 Eleven Mile Road, Novi, Michigan, United States of America
Sakura Novi (0.2 miles)
West Oaks (1.2 miles)
Twelve Oaks Mall (1.5 miles)
Twelve Mile Crossing at Fountain Walk (1.6 miles)
Lucky Strike Novi (1.6 miles)
JDKarting (1.6 miles)
Room options
13
Suite, Multiple Beds (Two Bedroom)
Room details
2 Queen Beds
and 1 Sofa Bed
Sleeps 5
534 ft²
Wi-Fi (Free)KitchenSeparate Living Room
12
Room, 1 Queen Bed with Sofa Bed, Accessible (Mobility Hearing Tub)
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 2
391 ft²
Wi-Fi (Free)KitchenSeparate Living Room
13
Room, 1 Queen Bed with Sofa Bed, Accessible (Mobility Hearing Rollin Shower)
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 2
391 ft²
Wi-Fi (Free)KitchenSeparate Living Room
13
Superior Suite, 1 Queen Bed with Sofa Bed (One Bedroom)
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
463 ft²
Wi-Fi (Free)KitchenSeparate Living Room
12
Deluxe Room, 1 Queen Bed with Sofa Bed (Studio Home Office)
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 2
391 ft²
Wi-Fi (Free)KitchenSeparate Living Room
13
Deluxe Room, 1 Queen Bed with Sofa Bed (Studio)
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 2
391 ft²
Wi-Fi (Free)KitchenSeparate Living Room
14
Suite, 1 Queen Bed with Sofa Bed, Accessible (Mobility Hearing Tub One Bedroom)
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
391 ft²
Wi-Fi (Free)KitchenSeparate Living Room
Guest reviews of Sonesta Simply Suites Detroit Novi
7.2
Good
Based on 283 verified reviews
Who stays here?
Business
47%
Couple
9%
Family
32%
Group
5%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Sonesta Simply Suites Detroit Novi, reviews highlight spacious suites with full kitchens and generally comfortable beds, but many guests report significant cleanliness issues, dated interiors, and maintenance problems that affected their stay.
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What guests think
At Sonesta Simply Suites Detroit Novi, reviews highlight spacious suites with full kitchens and generally comfortable beds, but many guests report significant cleanliness issues, dated interiors, and maintenance problems that affected their stay.
Many praise friendly, helpful front-desk staff, and the location near 12 Oaks Mall, Walmart, restaurants, and highways. Facilities are limited: multiple reviews mention the pool being out of service, ice machines not working, and exterior doors that sometimes fail to lock. There is no breakfast, and while in-room kitchens help with self-catering, cookware and utensils are frequently scarce or mismatched. Expect a budget stay with ample space but notable trade-offs in upkeep and amenities.
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AI-generated summary based on recent guest reviews
Facilities
Facilities skew basic. Several reviews note the pool is out of service, ice machines often don’t work, and some building entry doors don’t lock; on-site laundry exists but has been out of order at times.
Related guest reviews
6
Susan
May 11, 2024
·
Stayed 1 night
The suite rooms are in a separate building from the office. The outside door to our building lock wasn't working. An older lady was sitting on the steps at 9:40pm when we went to get more things from our car...wondered if she was homeless? Found a dirty pan in the cupboard. Bed was a little too soft for our liking. The kitchen was nice for cooking breakfast in morning. For $98 a nite, we put up with a few issues.
The suite rooms are in a separate building from the office. The outside door to our building lock wasn't working. An older lady was sitting on the steps at 9:40pm when we went to get more things from our car...wondered if she was homeless? Found a dirty pan in the cupboard. Bed was a little too soft for our liking. The kitchen was nice for cooking breakfast in morning. For $98 a nite, we put up with a few issues.
6
Jaclyn
Feb 26, 2023
·
Stayed 1 night
There wasn't an ice machine. When we asked the receptionist for an ice tray for our room, we never received one.
There wasn't an ice machine. When we asked the receptionist for an ice tray for our room, we never received one.
2
Shiho
Jun 25, 2025
·
Stayed 2 nights
Run down. Burnt out lights. Exposed wiring.
Run down. Burnt out lights. Exposed wiring.
10
Margaret
Dec 16, 2023
·
Stayed 3 nights
This place is a hidden gem. Rooms are large and quiet. They are super pet friendly and yet the rooms and lobby don’t smell like they are! The kitchen had nice and newer appliances and even a small oven which is a rarity in any of the kitchenette chains! Jeremy, the assistant manager, is always helping me figure out the best rates and how to get everything I need. He’s kind and a real asset for your hotel. The other manager, Joel, is also super helpful. Imari is a fabulous front end worker and goes above and beyond. Last but certainly not least, the housekeeper, Tiffany, is always checking on me and making sure I have everything I need. She is very attentive. There is on site laundry for guests, a little pantry if you need a quick snack or beverage and a small workout room. Room is heated with a thermostat for a better heat and cool than attached to the unit. It’s always cozy. Water pressure is great, too. I am so pleased that I found this place. You can pay extra to stay somewhere else but this is the best bang for your buck in the area.
This place is a hidden gem. Rooms are large and quiet. They are super pet friendly and yet the rooms and lobby don’t smell like they are! The kitchen had nice and newer appliances and even a small oven which is a rarity in any of the kitchenette chains! Jeremy, the assistant manager, is always helping me figure out the best rates and how to get everything I need. He’s kind and a real asset for your hotel. The other manager, Joel, is also super helpful. Imari is a fabulous front end worker and goes above and beyond. Last but certainly not least, the housekeeper, Tiffany, is always checking on me and making sure I have everything I need. She is very attentive. There is on site laundry for guests, a little pantry if you need a quick snack or beverage and a small workout room. Room is heated with a thermostat for a better heat and cool than attached to the unit. It’s always cozy. Water pressure is great, too. I am so pleased that I found this place. You can pay extra to stay somewhere else but this is the best bang for your buck in the area.
6
Marissa
Aug 11, 2025
·
Stayed 1 night
If you're traveling on a budget, this is an OK motel, nothing fancy. But the body soap, shampoo and conditioner dispensers were empty (they don't seem to check regularly), the door from the parking lot into the building doesn't lock, creating possible theft and trespassing issues. Neighborhood looks pretty safe an location is very convenient for restaurants and shopping. Furniture is outdated,as was the couch but the beds were clean. The bathroom could use a minor upgrade - caulking was coming off.
If you're traveling on a budget, this is an OK motel, nothing fancy. But the body soap, shampoo and conditioner dispensers were empty (they don't seem to check regularly), the door from the parking lot into the building doesn't lock, creating possible theft and trespassing issues. Neighborhood looks pretty safe an location is very convenient for restaurants and shopping. Furniture is outdated,as was the couch but the beds were clean. The bathroom could use a minor upgrade - caulking was coming off.
6
Sami R
Jul 10, 2024
·
Stayed 6 nights
Pool is out of service.
Pool is out of service.
2
Hunter
Dec 1, 2025
·
Stayed 2 nights
The place was filthy with mess on the carpets, dirt on the walls, and stuff smeared on the doors. The baseboards have fallen off the walls and never been replaced or redecorated. There were no services offered during our entire stay. The reception area was cramped and dark, with a tiny "Enter" sign marking it in the parking lot. The security of the place is terrible. There is meant to be a two-door system with key cards required at both doors. However, each day of our stay, there was a block propping open the main door so that anyone could enter the building. This meant the only protection during our stay was the suite door, which clearly hadn't been replaced in a long time and had a very basic lock. The doors are not slow-closing doors, and the walls are thin, which means that you can hear every time a door is closed throughout the day and night. Inside the suite, there was expired food in the cupboards and dirty carpets. Again, the baseboards were missing in the bathroom, and there were hairs in the drains. There was no shampoo or conditioner supplied in the shower, and only 1/2 a roll of toilet paper in the suite. The room description stated it had a queen-size bed, but it was only a little bigger than a single bed. The outlets beside the bed buzzed if anything was plugged in. At night, there were overwhelming smells from very pungent dinners being prepared and music being blasted. The only positives were that the heat worked well and the suite was a good size.
The place was filthy with mess on the carpets, dirt on the walls, and stuff smeared on the doors. The baseboards have fallen off the walls and never been replaced or redecorated. There were no services offered during our entire stay. The reception area was cramped and dark, with a tiny "Enter" sign marking it in the parking lot. The security of the place is terrible. There is meant to be a two-door system with key cards required at both doors. However, each day of our stay, there was a block propping open the main door so that anyone could enter the building. This meant the only protection during our stay was the suite door, which clearly hadn't been replaced in a long time and had a very basic lock. The doors are not slow-closing doors, and the walls are thin, which means that you can hear every time a door is closed throughout the day and night. Inside the suite, there was expired food in the cupboards and dirty carpets. Again, the baseboards were missing in the bathroom, and there were hairs in the drains. There was no shampoo or conditioner supplied in the shower, and only 1/2 a roll of toilet paper in the suite. The room description stated it had a queen-size bed, but it was only a little bigger than a single bed. The outlets beside the bed buzzed if anything was plugged in. At night, there were overwhelming smells from very pungent dinners being prepared and music being blasted. The only positives were that the heat worked well and the suite was a good size.
2
Ty
Apr 26, 2023
·
Stayed 3 nights
Easily the worst hotel experience I’ve ever had, by far. Nobody at the check in counter when I got there and there was 3 guests waiting with me for well over 20 min while the phone rang nonstop and we ended up having to call corporate to get ahold of anyone to help. The first night I had to move rooms due to mold that was found in the shower and on the shower curtain. Day 2 I had to move rooms once again due to cigarette smoke that was coming into my room through the bathroom vents, causing a massive headache for me. Day 3 I found out that although they have ice machines throughout the hotel on random floors, none of them work and they offered ice cube trays instead. The staff was intermittent at the desk and the complimentary breakfast was non existent, just cold coffee in the morning, no stirrers for the coffee and was offered a knife by the staff. I will never stay at these hotels again, not worth the price even if it is slightly cheaper than the surrounding hotels. Absolutely horrendous, both the hotel conditions and the experience of the stay. I recommend just paying the extra to stay at the home wood suites located next to this property or simply picking a nearby hotel.
Easily the worst hotel experience I’ve ever had, by far. Nobody at the check in counter when I got there and there was 3 guests waiting with me for well over 20 min while the phone rang nonstop and we ended up having to call corporate to get ahold of anyone to help. The first night I had to move rooms due to mold that was found in the shower and on the shower curtain. Day 2 I had to move rooms once again due to cigarette smoke that was coming into my room through the bathroom vents, causing a massive headache for me. Day 3 I found out that although they have ice machines throughout the hotel on random floors, none of them work and they offered ice cube trays instead. The staff was intermittent at the desk and the complimentary breakfast was non existent, just cold coffee in the morning, no stirrers for the coffee and was offered a knife by the staff. I will never stay at these hotels again, not worth the price even if it is slightly cheaper than the surrounding hotels. Absolutely horrendous, both the hotel conditions and the experience of the stay. I recommend just paying the extra to stay at the home wood suites located next to this property or simply picking a nearby hotel.
2
Lesley
Jul 30, 2025
·
Stayed 2 nights
The hallway had a dirty piece of toilet paper outside our room the entire time we stayed there. There were no working ice machines on the property.
The hallway had a dirty piece of toilet paper outside our room the entire time we stayed there. There were no working ice machines on the property.
2
Ryan
Jul 21, 2024
·
Stayed 12 nights
Run down hotel. Family witnessed a drug deal in parking lot while waiting behind to park. Pool is out of service. Key had to be reactivated numerous times. Had to buy own toilet paper, bed sheet and trash bags. Both laundry rooms were out of order. Had to buy baking sheet to cook anything in oven. Hallways stunk. Will never return.
Run down hotel. Family witnessed a drug deal in parking lot while waiting behind to park. Pool is out of service. Key had to be reactivated numerous times. Had to buy own toilet paper, bed sheet and trash bags. Both laundry rooms were out of order. Had to buy baking sheet to cook anything in oven. Hallways stunk. Will never return.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a recurring problem: many reports of stained carpets, strong odors, pests (roaches and, less often, bed bugs), and mold. A minority found rooms clean, but overall standards appear inconsistent and often poor.
Related guest reviews
4
Amy
Sep 30, 2025
·
Stayed 2 nights
I will say the beds were comfortable and the sheets were soft and clean! However the rest of it was Filthy! I actually scrubbed all the surfaces before my family arrived. My adult children and significant others were coming for a family weekend and Lions game. The smell was awful! I ran to Walmart and purchased cleaning supplies and room fresheners. I had two (two bedroom) suites. There was only one tiny trash can per suite. The bathroom shower was out of conditioner. One bathroom looked like someone was shooting up. Blood splatters on the wall. The staff was very nice! I’m sure they need more help. My family had a great time as the space of the rooms were great! The hotel was booked so asking for a new room was not possible. I prepaid on Expedia so I didn’t ask at the front desk for a discounted rate. We made the best of it. Mostly we were happy to have a place that had the space we were looking for.
I will say the beds were comfortable and the sheets were soft and clean! However the rest of it was Filthy! I actually scrubbed all the surfaces before my family arrived. My adult children and significant others were coming for a family weekend and Lions game. The smell was awful! I ran to Walmart and purchased cleaning supplies and room fresheners. I had two (two bedroom) suites. There was only one tiny trash can per suite. The bathroom shower was out of conditioner. One bathroom looked like someone was shooting up. Blood splatters on the wall. The staff was very nice! I’m sure they need more help. My family had a great time as the space of the rooms were great! The hotel was booked so asking for a new room was not possible. I prepaid on Expedia so I didn’t ask at the front desk for a discounted rate. We made the best of it. Mostly we were happy to have a place that had the space we were looking for.
4
Sarah
Dec 16, 2024
·
Stayed 1 night
I would not stay here again. They are unapologetically filthy. Could not sit on the couch because it had so many stains of something being spilled all over it, there was black mold present in the shower, the coffee pot had old coffee it in, and when I opened the part to put the coffee grinds in, there were old coffee grinds with MOLD all over them. 0/10 I do not recommend this place.
I would not stay here again. They are unapologetically filthy. Could not sit on the couch because it had so many stains of something being spilled all over it, there was black mold present in the shower, the coffee pot had old coffee it in, and when I opened the part to put the coffee grinds in, there were old coffee grinds with MOLD all over them. 0/10 I do not recommend this place.
2
Stacie
Sep 28, 2025
·
Stayed 2 nights
Bed Bugs, broken lights and outlets, kitchen and walls not clean, fold out couch stained, bed mattress very stained
Bed Bugs, broken lights and outlets, kitchen and walls not clean, fold out couch stained, bed mattress very stained
4
Michelle
Dec 31, 2025
·
Stayed 1 night
These are new owners which may explain a few things. The hotel carpet was nasty, the elevator carpet was disgusting. I was on floor 2, and only stayed for work nearby for the early shift. The rooms are not cleaned properly at all. I wiped all down and you can tell by the rag I used. The young man who waited on me at lobby was nice. I will never stay here again and you can tell the type of people this place attracts as well due to the lack of good cleaning and maintenance upkeep of this hotel and it’s sad because the location surrounding areas are nice.
These are new owners which may explain a few things. The hotel carpet was nasty, the elevator carpet was disgusting. I was on floor 2, and only stayed for work nearby for the early shift. The rooms are not cleaned properly at all. I wiped all down and you can tell by the rag I used. The young man who waited on me at lobby was nice. I will never stay here again and you can tell the type of people this place attracts as well due to the lack of good cleaning and maintenance upkeep of this hotel and it’s sad because the location surrounding areas are nice.
2
Elizabeth
Dec 15, 2025
·
Stayed 1 night
Dirty room, smelled, old worn furniture, rude desk employee, no breakfast served, terrible customer service.
Dirty room, smelled, old worn furniture, rude desk employee, no breakfast served, terrible customer service.
2
Brian
Nov 17, 2025
·
Stayed 3 nights
hotel is dirty. stained sheets/towels. under the bed/couch of the room doesnt look like its been cleaned in years. roaches seen in the bathroom AND hallway of the 2nd floor. At one point, had asked for fresh towels and was told "we have no clean towels", so went to walmart and bought some
hotel is dirty. stained sheets/towels. under the bed/couch of the room doesnt look like its been cleaned in years. roaches seen in the bathroom AND hallway of the 2nd floor. At one point, had asked for fresh towels and was told "we have no clean towels", so went to walmart and bought some
4
LaShawn
May 15, 2025
·
Stayed 2 nights
The elevator was not clean it had an old Mildew smell as well as the room the Furniture was old and had Stains in it
The elevator was not clean it had an old Mildew smell as well as the room the Furniture was old and had Stains in it
2
Hunter
Dec 1, 2025
·
Stayed 2 nights
The place was filthy with mess on the carpets, dirt on the walls, and stuff smeared on the doors. The baseboards have fallen off the walls and never been replaced or redecorated. There were no services offered during our entire stay. The reception area was cramped and dark, with a tiny "Enter" sign marking it in the parking lot. The security of the place is terrible. There is meant to be a two-door system with key cards required at both doors. However, each day of our stay, there was a block propping open the main door so that anyone could enter the building. This meant the only protection during our stay was the suite door, which clearly hadn't been replaced in a long time and had a very basic lock. The doors are not slow-closing doors, and the walls are thin, which means that you can hear every time a door is closed throughout the day and night. Inside the suite, there was expired food in the cupboards and dirty carpets. Again, the baseboards were missing in the bathroom, and there were hairs in the drains. There was no shampoo or conditioner supplied in the shower, and only 1/2 a roll of toilet paper in the suite. The room description stated it had a queen-size bed, but it was only a little bigger than a single bed. The outlets beside the bed buzzed if anything was plugged in. At night, there were overwhelming smells from very pungent dinners being prepared and music being blasted. The only positives were that the heat worked well and the suite was a good size.
The place was filthy with mess on the carpets, dirt on the walls, and stuff smeared on the doors. The baseboards have fallen off the walls and never been replaced or redecorated. There were no services offered during our entire stay. The reception area was cramped and dark, with a tiny "Enter" sign marking it in the parking lot. The security of the place is terrible. There is meant to be a two-door system with key cards required at both doors. However, each day of our stay, there was a block propping open the main door so that anyone could enter the building. This meant the only protection during our stay was the suite door, which clearly hadn't been replaced in a long time and had a very basic lock. The doors are not slow-closing doors, and the walls are thin, which means that you can hear every time a door is closed throughout the day and night. Inside the suite, there was expired food in the cupboards and dirty carpets. Again, the baseboards were missing in the bathroom, and there were hairs in the drains. There was no shampoo or conditioner supplied in the shower, and only 1/2 a roll of toilet paper in the suite. The room description stated it had a queen-size bed, but it was only a little bigger than a single bed. The outlets beside the bed buzzed if anything was plugged in. At night, there were overwhelming smells from very pungent dinners being prepared and music being blasted. The only positives were that the heat worked well and the suite was a good size.
4
Alexis
Aug 13, 2025
·
Stayed 1 night
The sheets were not cleaned properly we were sleeping in other people’s hair. The elevator is dirty and old. The tv only has a couple channels amd the signal was in and out. Cleanliness not up to par at all. Would not return.
The sheets were not cleaned properly we were sleeping in other people’s hair. The elevator is dirty and old. The tv only has a couple channels amd the signal was in and out. Cleanliness not up to par at all. Would not return.
2
Celeste
Aug 25, 2025
·
Stayed 2 nights
I had never stayed at a Sonesta Suites before and I never will again. It was dirty, an inch of dust on all appliances, the stove door was broken and would not close, no soap in the dispensers, the love seat had a seat cover draped over it, no fitted sheet on the bed so the sheet kept coming off during sleep, and the carpets were so dirty I could not walk bare foot. Do not stay here!
I had never stayed at a Sonesta Suites before and I never will again. It was dirty, an inch of dust on all appliances, the stove door was broken and would not close, no soap in the dispensers, the love seat had a seat cover draped over it, no fitted sheet on the bed so the sheet kept coming off during sleep, and the carpets were so dirty I could not walk bare foot. Do not stay here!
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious with full kitchens and beds often described as comfortable. However, interiors are dated and worn, with recurring maintenance issues (appliances, AC/TV) and thin walls that transmit noise; kitchenware is frequently incomplete.
Related guest reviews
4
Amelia G
Sep 21, 2024
·
Stayed 1 night
The suite is actually quite adequate and roomie. The problem is the cleanliness with a broken down unusable pullout bed, a dirty carpet and lots of dirt on the walls and windows. The lamp shades and curtains are stained. The general surfaces are clean, but the condition is just so worn down.
The suite is actually quite adequate and roomie. The problem is the cleanliness with a broken down unusable pullout bed, a dirty carpet and lots of dirt on the walls and windows. The lamp shades and curtains are stained. The general surfaces are clean, but the condition is just so worn down.
8
Emily
Aug 8, 2025
·
Stayed 1 night
It was the right price for a convention i had to attend. Big rooms with kitchen. Very comfortable beds. It was perfect for what i needed. Counters were all clean. I never walk on floors in hotels without slippers or shoes.
It was the right price for a convention i had to attend. Big rooms with kitchen. Very comfortable beds. It was perfect for what i needed. Counters were all clean. I never walk on floors in hotels without slippers or shoes.
8
Kenyetta
Jul 25, 2024
·
Stayed 1 night
Nice stay. BUT, I rented 2 two bedrooms suites and between the two rooms there was only 1 big pot, 1 small skillet, 1 small pot, 3 plates, 4 saucers, 3 bowls, and very little silverware. Walmart is conveniently 0.3 miles away, so we bought a kitchen set with pots, pans, cups, utensils, and silverware. Plus the walls are paper thin.
Nice stay. BUT, I rented 2 two bedrooms suites and between the two rooms there was only 1 big pot, 1 small skillet, 1 small pot, 3 plates, 4 saucers, 3 bowls, and very little silverware. Walmart is conveniently 0.3 miles away, so we bought a kitchen set with pots, pans, cups, utensils, and silverware. Plus the walls are paper thin.
6
Miriam
May 5, 2025
·
Stayed 4 nights
The toilet in our room was clogged. Maintenance came twice to unclog/snake but it clog immediately. I wish they moved us to a different room so they could have investigated this problem. The suite was the perfect size for my family and the beds were comfortable. I also wish that we were told that housekeeping did not come every day. Because of that, I wish there were more than one small trash can in the room.
The toilet in our room was clogged. Maintenance came twice to unclog/snake but it clog immediately. I wish they moved us to a different room so they could have investigated this problem. The suite was the perfect size for my family and the beds were comfortable. I also wish that we were told that housekeeping did not come every day. Because of that, I wish there were more than one small trash can in the room.
4
Cheryl
Nov 11, 2024
·
Stayed 1 night
I reserved 2 two bedroom suites. In 302 the living room tv was broken and the microwave didn't work in 301 the coffee pot was broken and the let out couches were disgusting
I reserved 2 two bedroom suites. In 302 the living room tv was broken and the microwave didn't work in 301 the coffee pot was broken and the let out couches were disgusting
6
Marissa
Aug 11, 2025
·
Stayed 1 night
If you're traveling on a budget, this is an OK motel, nothing fancy. But the body soap, shampoo and conditioner dispensers were empty (they don't seem to check regularly), the door from the parking lot into the building doesn't lock, creating possible theft and trespassing issues. Neighborhood looks pretty safe an location is very convenient for restaurants and shopping. Furniture is outdated,as was the couch but the beds were clean. The bathroom could use a minor upgrade - caulking was coming off.
If you're traveling on a budget, this is an OK motel, nothing fancy. But the body soap, shampoo and conditioner dispensers were empty (they don't seem to check regularly), the door from the parking lot into the building doesn't lock, creating possible theft and trespassing issues. Neighborhood looks pretty safe an location is very convenient for restaurants and shopping. Furniture is outdated,as was the couch but the beds were clean. The bathroom could use a minor upgrade - caulking was coming off.
6
Janet
Jul 22, 2024
·
Stayed 3 nights
We stayed in a two bedroom suite with a kitchenette. There was very little in the way of dinnerware and glassware and the place was very dated and drab. Not a big deal. But the small sofa ( pullout couch ) was definitely beyond worn. Literally could not sit on it. The armchair was not much better. Staff was professional and friendly and the room was clean
We stayed in a two bedroom suite with a kitchenette. There was very little in the way of dinnerware and glassware and the place was very dated and drab. Not a big deal. But the small sofa ( pullout couch ) was definitely beyond worn. Literally could not sit on it. The armchair was not much better. Staff was professional and friendly and the room was clean
6
Asif
Feb 25, 2024
·
Stayed 2 nights
Mattress was so lumpy I almost got a backache.
Mattress was so lumpy I almost got a backache.
6
Drakkari
Sep 21, 2025
·
Stayed 1 night
The for the price it’s ok very old, stained and stall smell , no bugs, good location WALLS ARE PAPER THIN! but didn’t feel unsafe was only there for a concert
The for the price it’s ok very old, stained and stall smell , no bugs, good location WALLS ARE PAPER THIN! but didn’t feel unsafe was only there for a concert
6
Jo-Ann Karly
Jan 16, 2025
·
Stayed 3 nights
If you need a bed and a shower for a few nights, it's definitely that. For anything beyond that I would recommend looking elsewhere. The employees who checked me in and out were pleasant and polite. No issues there. Housekeeping and maintenance are not on site after check in hours. Our toilet backed up and when we called for assistance we were grumpily told maintenance was gone and "you can come over here and get a plunger, I guess." Having to fix the problem ourselves is fine, but the flippant attitude was unwelcome. I suppose we were lucky it was such a minor issue. The rooms were mostly clean, excepting what looked like a dried blood spatter on our bathroom door. The bathroom itself was relatively clean, but the ceilings were cracked and uneven from the moisture. Kitchen and refrigerator were clean and spacious. The hallways of the building were dim and smelled heavily of cigarette smoke. The walls are thin and we could hear our neighbors talking and one of the nights we heard running and jumping from the room above us. The property is in a quiet area and away from the roads so there was no outside noise. Overall, I would not choose this property again. The location is convenient, but there are a variety of other hotels/extended stay properties in that area.
If you need a bed and a shower for a few nights, it's definitely that. For anything beyond that I would recommend looking elsewhere. The employees who checked me in and out were pleasant and polite. No issues there. Housekeeping and maintenance are not on site after check in hours. Our toilet backed up and when we called for assistance we were grumpily told maintenance was gone and "you can come over here and get a plunger, I guess." Having to fix the problem ourselves is fine, but the flippant attitude was unwelcome. I suppose we were lucky it was such a minor issue. The rooms were mostly clean, excepting what looked like a dried blood spatter on our bathroom door. The bathroom itself was relatively clean, but the ceilings were cracked and uneven from the moisture. Kitchen and refrigerator were clean and spacious. The hallways of the building were dim and smelled heavily of cigarette smoke. The walls are thin and we could hear our neighbors talking and one of the nights we heard running and jumping from the room above us. The property is in a quiet area and away from the roads so there was no outside noise. Overall, I would not choose this property again. The location is convenient, but there are a variety of other hotels/extended stay properties in that area.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, with some quick fixes and standout employees. Others cite rude or absent front-desk coverage and slow or limited housekeeping, making service feel inconsistent.
Related guest reviews
10
Kassandra
Jul 9, 2024
·
Stayed 3 nights
It is located right behind Walmart with other shops and restaurants nearby. The staff was great and very good. I came in my room the ac was not working they quickly got maintenance in and fix it.
It is located right behind Walmart with other shops and restaurants nearby. The staff was great and very good. I came in my room the ac was not working they quickly got maintenance in and fix it.
10
Nicole
May 16, 2025
·
Stayed 8 nights
The employees are very considerate, always friendly and accommodating. They are always on top of things. I always see someone picking up outside, around the grounds. Inside as well, always clean and the rooms clean and bed comfy. Nice and quiet area. I felt extremely safe here. Being a solo female, that was important. They are deligent in maintaining a safe and secure place as well.
The employees are very considerate, always friendly and accommodating. They are always on top of things. I always see someone picking up outside, around the grounds. Inside as well, always clean and the rooms clean and bed comfy. Nice and quiet area. I felt extremely safe here. Being a solo female, that was important. They are deligent in maintaining a safe and secure place as well.
2
Elizabeth
Dec 15, 2025
·
Stayed 1 night
Dirty room, smelled, old worn furniture, rude desk employee, no breakfast served, terrible customer service.
Dirty room, smelled, old worn furniture, rude desk employee, no breakfast served, terrible customer service.
8
Noah
Sep 21, 2025
·
Stayed 2 nights
Vessi (the friendly eastern european woman) At the front desk was amazing! Super friendly, funny, and extremely helpful. She is the main reason the review was so positive. Upon walking into the building I was in, there was an immediate smell that was noticed. A mixture of hard water and canine/feline urine overwhelmed the nostrils. However, upon entering my room, I was delighted to find it clean and tidy with a stove (although the oven was FILTHY), microwave, and good sized fridge. Apart from the woman who abandoned her 4 year old two rooms down from me (who cried and cried and cried until I came out from my room and consoled him, understandably of course), the property was mostly quiet and relaxing. For the price I paid, I was fairly pleased overall.
Vessi (the friendly eastern european woman) At the front desk was amazing! Super friendly, funny, and extremely helpful. She is the main reason the review was so positive. Upon walking into the building I was in, there was an immediate smell that was noticed. A mixture of hard water and canine/feline urine overwhelmed the nostrils. However, upon entering my room, I was delighted to find it clean and tidy with a stove (although the oven was FILTHY), microwave, and good sized fridge. Apart from the woman who abandoned her 4 year old two rooms down from me (who cried and cried and cried until I came out from my room and consoled him, understandably of course), the property was mostly quiet and relaxing. For the price I paid, I was fairly pleased overall.
4
Regina Nagy
Jul 18, 2023
·
Stayed 3 nights
Unclean room, empty bathroom supplies, no front counter staff. I checked out and then remembered I left my phone charger and cord. No one came to the front counter to help me retrieve it. Would not stay here again.
Unclean room, empty bathroom supplies, no front counter staff. I checked out and then remembered I left my phone charger and cord. No one came to the front counter to help me retrieve it. Would not stay here again.
2
Ty
Apr 26, 2023
·
Stayed 3 nights
Easily the worst hotel experience I’ve ever had, by far. Nobody at the check in counter when I got there and there was 3 guests waiting with me for well over 20 min while the phone rang nonstop and we ended up having to call corporate to get ahold of anyone to help. The first night I had to move rooms due to mold that was found in the shower and on the shower curtain. Day 2 I had to move rooms once again due to cigarette smoke that was coming into my room through the bathroom vents, causing a massive headache for me. Day 3 I found out that although they have ice machines throughout the hotel on random floors, none of them work and they offered ice cube trays instead. The staff was intermittent at the desk and the complimentary breakfast was non existent, just cold coffee in the morning, no stirrers for the coffee and was offered a knife by the staff. I will never stay at these hotels again, not worth the price even if it is slightly cheaper than the surrounding hotels. Absolutely horrendous, both the hotel conditions and the experience of the stay. I recommend just paying the extra to stay at the home wood suites located next to this property or simply picking a nearby hotel.
Easily the worst hotel experience I’ve ever had, by far. Nobody at the check in counter when I got there and there was 3 guests waiting with me for well over 20 min while the phone rang nonstop and we ended up having to call corporate to get ahold of anyone to help. The first night I had to move rooms due to mold that was found in the shower and on the shower curtain. Day 2 I had to move rooms once again due to cigarette smoke that was coming into my room through the bathroom vents, causing a massive headache for me. Day 3 I found out that although they have ice machines throughout the hotel on random floors, none of them work and they offered ice cube trays instead. The staff was intermittent at the desk and the complimentary breakfast was non existent, just cold coffee in the morning, no stirrers for the coffee and was offered a knife by the staff. I will never stay at these hotels again, not worth the price even if it is slightly cheaper than the surrounding hotels. Absolutely horrendous, both the hotel conditions and the experience of the stay. I recommend just paying the extra to stay at the home wood suites located next to this property or simply picking a nearby hotel.
2
Brandon
May 15, 2025
·
Stayed 1 night
Awful. Got attitude from the desk clerk and straight up left and went to another hotel locally, even though it cost me $225 for another hotel. Never staying here.
Awful. Got attitude from the desk clerk and straight up left and went to another hotel locally, even though it cost me $225 for another hotel. Never staying here.
10
Kenneth
Dec 24, 2022
·
Stayed 1 night
Great service. The staff is friendly and helpful.
Great service. The staff is friendly and helpful.
6
Rosario
Sep 19, 2023
·
Stayed 20 nights
The Management service is above and beyond. They are doing what they can with what they have. My first night was very difficult because I got a room that wasn't properly clean or in proper condition. It had dirty bedsheets, the dishwasher was full of dishes, and the closet had no door. I called the front desk, and they changed the room in less than 10 minutes. The next day, Jeremy, the Manager on shift, interviewed me to apologize and make himself available for any unwanted or unpleasant future events.
The Management service is above and beyond. They are doing what they can with what they have. My first night was very difficult because I got a room that wasn't properly clean or in proper condition. It had dirty bedsheets, the dishwasher was full of dishes, and the closet had no door. I called the front desk, and they changed the room in less than 10 minutes. The next day, Jeremy, the Manager on shift, interviewed me to apologize and make himself available for any unwanted or unpleasant future events.
6
Jo-Ann Karly
Jan 16, 2025
·
Stayed 3 nights
If you need a bed and a shower for a few nights, it's definitely that. For anything beyond that I would recommend looking elsewhere. The employees who checked me in and out were pleasant and polite. No issues there. Housekeeping and maintenance are not on site after check in hours. Our toilet backed up and when we called for assistance we were grumpily told maintenance was gone and "you can come over here and get a plunger, I guess." Having to fix the problem ourselves is fine, but the flippant attitude was unwelcome. I suppose we were lucky it was such a minor issue. The rooms were mostly clean, excepting what looked like a dried blood spatter on our bathroom door. The bathroom itself was relatively clean, but the ceilings were cracked and uneven from the moisture. Kitchen and refrigerator were clean and spacious. The hallways of the building were dim and smelled heavily of cigarette smoke. The walls are thin and we could hear our neighbors talking and one of the nights we heard running and jumping from the room above us. The property is in a quiet area and away from the roads so there was no outside noise. Overall, I would not choose this property again. The location is convenient, but there are a variety of other hotels/extended stay properties in that area.
If you need a bed and a shower for a few nights, it's definitely that. For anything beyond that I would recommend looking elsewhere. The employees who checked me in and out were pleasant and polite. No issues there. Housekeeping and maintenance are not on site after check in hours. Our toilet backed up and when we called for assistance we were grumpily told maintenance was gone and "you can come over here and get a plunger, I guess." Having to fix the problem ourselves is fine, but the flippant attitude was unwelcome. I suppose we were lucky it was such a minor issue. The rooms were mostly clean, excepting what looked like a dried blood spatter on our bathroom door. The bathroom itself was relatively clean, but the ceilings were cracked and uneven from the moisture. Kitchen and refrigerator were clean and spacious. The hallways of the building were dim and smelled heavily of cigarette smoke. The walls are thin and we could hear our neighbors talking and one of the nights we heard running and jumping from the room above us. The property is in a quiet area and away from the roads so there was no outside noise. Overall, I would not choose this property again. The location is convenient, but there are a variety of other hotels/extended stay properties in that area.
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AI-generated summary based on recent guest reviews
Location
Location is a strong point: close to 12 Oaks Mall, Walmart, restaurants, and major roads, generally in a quiet area. A few guests mentioned people lingering in the parking lot, but most found it convenient.
Related guest reviews
8
Sheiba
Jul 22, 2024
·
Stayed 6 nights
It was in a nice area, they kept it clean but housekeeping could do better.
It was in a nice area, they kept it clean but housekeeping could do better.
6
Jeffery
May 25, 2025
·
Stayed 3 nights
Location was good
Location was good
10
Tracie
Apr 19, 2024
·
Stayed 2 nights
Great location
Great location
10
Kassandra
Jul 9, 2024
·
Stayed 3 nights
It is located right behind Walmart with other shops and restaurants nearby. The staff was great and very good. I came in my room the ac was not working they quickly got maintenance in and fix it.
It is located right behind Walmart with other shops and restaurants nearby. The staff was great and very good. I came in my room the ac was not working they quickly got maintenance in and fix it.
8
Siobhan Hynes
Jun 27, 2024
·
Stayed 1 night
Stayed here for a second night due to the fact that we were able to get a 2 bed apartment for a good price and close to the main interstate and shopping area. The second apartment was also a bit dated but there were definitely less people hanging around outside on the second night. The lady in reception was incredibly helpful on both occasions
Stayed here for a second night due to the fact that we were able to get a 2 bed apartment for a good price and close to the main interstate and shopping area. The second apartment was also a bit dated but there were definitely less people hanging around outside on the second night. The lady in reception was incredibly helpful on both occasions
8
Cynthia
May 7, 2024
·
Stayed 2 nights
Great location
Great location
8
Tracy
Jun 17, 2023
·
Stayed 3 nights
It was conveniently located clise to my job
It was conveniently located clise to my job
8
Ed
Jun 16, 2023
·
Stayed 1 night
Convenient to where I went for business ... good location ... many restaurants nearby ... safe area.
Convenient to where I went for business ... good location ... many restaurants nearby ... safe area.
6
Drakkari
Sep 21, 2025
·
Stayed 1 night
The for the price it’s ok very old, stained and stall smell , no bugs, good location WALLS ARE PAPER THIN! but didn’t feel unsafe was only there for a concert
The for the price it’s ok very old, stained and stall smell , no bugs, good location WALLS ARE PAPER THIN! but didn’t feel unsafe was only there for a concert
10
Heaven
Apr 14, 2024
·
Stayed 4 nights
Close to mall and restaurants
Close to mall and restaurants
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AI-generated summary based on recent guest reviews
Dining
There is no breakfast service. In-room kitchens support self-catering, but several reviews found cookware and utensils missing or dirty, and one noted unpleasant-tasting tap water.
Related guest reviews
6
Vanessa
Sep 20, 2025
·
Stayed 1 night
It’s a room to sleep. That’s it. There was a dirty towel on the floor at the front door of my room and an insect inside the fridge. Interesting things about the kitchen: there’s a package to make coffee on the coffee maker, but there’s no coffee maker. There are pans and plates but no utensils. The toaster was all greasy. The bathroom was fine and the bed was comfy.
It’s a room to sleep. That’s it. There was a dirty towel on the floor at the front door of my room and an insect inside the fridge. Interesting things about the kitchen: there’s a package to make coffee on the coffee maker, but there’s no coffee maker. There are pans and plates but no utensils. The toaster was all greasy. The bathroom was fine and the bed was comfy.
10
Paul
Jun 18, 2025
·
Stayed 4 nights
Most of the hotel experience was good except room service was non existent throughout my stay. I really like the kitchen and that they provide utensils and plates and a pan to cook on. I recommend this hotel for the price
Most of the hotel experience was good except room service was non existent throughout my stay. I really like the kitchen and that they provide utensils and plates and a pan to cook on. I recommend this hotel for the price
8
Elizabeth
Oct 19, 2024
·
Stayed 1 night
Great staff. Full kitchen was nice, but the tap water tastes horrible. Bring bottled if you are going.
Great staff. Full kitchen was nice, but the tap water tastes horrible. Bring bottled if you are going.
6
Gracie
Jul 27, 2025
·
Stayed 7 nights
The property was conveniently located near restaurants, shopping, expressways, and the Suburban Showplace. The efficiency suite we paid for was disappointing. The oven door didn't close completely, rendering it unusable. There was only one small saucepan for cooking. Dishes for eating were 2 glasses, 2 cups, 2 plates, and 2 serving size bowls. There was only one (1) set of silverware so not sufficient for two people staying in the room. Further, there was no dish cloth, dish towel, dish soap, or dishwasher detergent. As a result the only thing usable in the kitchen was the microwave and refrigerator - things that could have been had in a standard hotel room.
The property was conveniently located near restaurants, shopping, expressways, and the Suburban Showplace. The efficiency suite we paid for was disappointing. The oven door didn't close completely, rendering it unusable. There was only one small saucepan for cooking. Dishes for eating were 2 glasses, 2 cups, 2 plates, and 2 serving size bowls. There was only one (1) set of silverware so not sufficient for two people staying in the room. Further, there was no dish cloth, dish towel, dish soap, or dishwasher detergent. As a result the only thing usable in the kitchen was the microwave and refrigerator - things that could have been had in a standard hotel room.
2
YOU DUCK
Dec 15, 2025
·
Stayed 10 nights
The overall standard of the hotel was unacceptably low. Most notably, ongoing construction required us to relocate rooms during our stay, causing significant inconvenience. The situation was uncomfortable enough that we considered checking out early. Furthermore, breakfast service was not provided.Some staff members were courteous, while others were quite unfriendly.
The overall standard of the hotel was unacceptably low. Most notably, ongoing construction required us to relocate rooms during our stay, causing significant inconvenience. The situation was uncomfortable enough that we considered checking out early. Furthermore, breakfast service was not provided.Some staff members were courteous, while others were quite unfriendly.
8
Kenyetta
Jul 25, 2024
·
Stayed 1 night
Nice stay. BUT, I rented 2 two bedrooms suites and between the two rooms there was only 1 big pot, 1 small skillet, 1 small pot, 3 plates, 4 saucers, 3 bowls, and very little silverware. Walmart is conveniently 0.3 miles away, so we bought a kitchen set with pots, pans, cups, utensils, and silverware. Plus the walls are paper thin.
Nice stay. BUT, I rented 2 two bedrooms suites and between the two rooms there was only 1 big pot, 1 small skillet, 1 small pot, 3 plates, 4 saucers, 3 bowls, and very little silverware. Walmart is conveniently 0.3 miles away, so we bought a kitchen set with pots, pans, cups, utensils, and silverware. Plus the walls are paper thin.
2
Elizabeth
Dec 15, 2025
·
Stayed 1 night
Dirty room, smelled, old worn furniture, rude desk employee, no breakfast served, terrible customer service.
Dirty room, smelled, old worn furniture, rude desk employee, no breakfast served, terrible customer service.
10
Sorilbran
Jul 30, 2023
·
Stayed 3 nights
Sonesta's a great choice if you're visiting Metro Detroit. The room was nice, cozy - kinda like a tiny apartment. Bathroom was clean. The kitchen and living room area were clean as well. One thing: the frying pan is the tiny one - so if you plan to cook, keep that in mind. I only had one small pot and one tiny pan during both my stays. BUT the restaurant situation is great. Crumbl Cookie is in the plaza behind us and there's a really great selection of restaurants, including Kura - a revolving sushi spot where robots serve you your food. Staff was friendly and helpful.
Sonesta's a great choice if you're visiting Metro Detroit. The room was nice, cozy - kinda like a tiny apartment. Bathroom was clean. The kitchen and living room area were clean as well. One thing: the frying pan is the tiny one - so if you plan to cook, keep that in mind. I only had one small pot and one tiny pan during both my stays. BUT the restaurant situation is great. Crumbl Cookie is in the plaza behind us and there's a really great selection of restaurants, including Kura - a revolving sushi spot where robots serve you your food. Staff was friendly and helpful.
8
Donald
Jan 31, 2023
·
Stayed 1 night
Nice, Clean, Friendly staff, Coffee in lobby & in room. Cons: Not even a simple breakfast. You are charged a $150 security deposit (refunded within 3 days.)
Nice, Clean, Friendly staff, Coffee in lobby & in room. Cons: Not even a simple breakfast. You are charged a $150 security deposit (refunded within 3 days.)
2
Ty
Apr 26, 2023
·
Stayed 3 nights
Easily the worst hotel experience I’ve ever had, by far. Nobody at the check in counter when I got there and there was 3 guests waiting with me for well over 20 min while the phone rang nonstop and we ended up having to call corporate to get ahold of anyone to help. The first night I had to move rooms due to mold that was found in the shower and on the shower curtain. Day 2 I had to move rooms once again due to cigarette smoke that was coming into my room through the bathroom vents, causing a massive headache for me. Day 3 I found out that although they have ice machines throughout the hotel on random floors, none of them work and they offered ice cube trays instead. The staff was intermittent at the desk and the complimentary breakfast was non existent, just cold coffee in the morning, no stirrers for the coffee and was offered a knife by the staff. I will never stay at these hotels again, not worth the price even if it is slightly cheaper than the surrounding hotels. Absolutely horrendous, both the hotel conditions and the experience of the stay. I recommend just paying the extra to stay at the home wood suites located next to this property or simply picking a nearby hotel.
Easily the worst hotel experience I’ve ever had, by far. Nobody at the check in counter when I got there and there was 3 guests waiting with me for well over 20 min while the phone rang nonstop and we ended up having to call corporate to get ahold of anyone to help. The first night I had to move rooms due to mold that was found in the shower and on the shower curtain. Day 2 I had to move rooms once again due to cigarette smoke that was coming into my room through the bathroom vents, causing a massive headache for me. Day 3 I found out that although they have ice machines throughout the hotel on random floors, none of them work and they offered ice cube trays instead. The staff was intermittent at the desk and the complimentary breakfast was non existent, just cold coffee in the morning, no stirrers for the coffee and was offered a knife by the staff. I will never stay at these hotels again, not worth the price even if it is slightly cheaper than the surrounding hotels. Absolutely horrendous, both the hotel conditions and the experience of the stay. I recommend just paying the extra to stay at the home wood suites located next to this property or simply picking a nearby hotel.
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AI-generated summary based on recent guest reviews
10
Jacketya
2 weeks ago
·
Stayed 3 nights
Wonderful staff, great experience
Wonderful staff, great experience
2
Jasmine
4 weeks ago
·
Stayed 2 nights
I took pictures of bedbugs on curtains blood on furniture and roaches inside the fridge and oven in multiple rooms.. they kept having me look at different rooms to get a good one .. … also they will double charge your card if you’re not paying attention ..
I took pictures of bedbugs on curtains blood on furniture and roaches inside the fridge and oven in multiple rooms.. they kept having me look at different rooms to get a good one .. … also they will double charge your card if you’re not paying attention ..
10
Tonya
Sep 24, 2026
·
Stayed 5 nights
Nice place to stay for long period or homeless. Has full kitchen but toilet is too low for tall or handicapped people
Nice place to stay for long period or homeless. Has full kitchen but toilet is too low for tall or handicapped people
4
Danyelle
Sep 8, 2026
·
Stayed 4 nights
Our room was dirty upon arrival, mainly the kitchen area. Door knobs were missing from the closet so we were unable to open and use. Multiple lights and outlets did not work, along with the smoke detector hanging from the ceiling. The was no coffee or room ammenities like hairdryer. Every night there was loud guests above us sounding more like a construction crew that would start at 10pm and last well into the morning. Staff was notified and no resolution was made.
Our room was dirty upon arrival, mainly the kitchen area. Door knobs were missing from the closet so we were unable to open and use. Multiple lights and outlets did not work, along with the smoke detector hanging from the ceiling. The was no coffee or room ammenities like hairdryer. Every night there was loud guests above us sounding more like a construction crew that would start at 10pm and last well into the morning. Staff was notified and no resolution was made.
4
Murray
Aug 10, 2026
·
Stayed 1 night
The room we stayed in was on the first floor. Most of the lights in the room didn't work. A nob to the closet was missing which made it a little difficult to access the closet. The smoke detector was hanging down & we were unsure if it was functional. Finally, my wife forgot a garment & left it in the closet & when she realized she had left it she called & asked them to check. The staff person responded that it was there? My wife asked her sister to stop by to double check & they had it at the desk. No call or e-mail to let us know that found it. We "will not" stay at the hotel again!!!
The room we stayed in was on the first floor. Most of the lights in the room didn't work. A nob to the closet was missing which made it a little difficult to access the closet. The smoke detector was hanging down & we were unsure if it was functional. Finally, my wife forgot a garment & left it in the closet & when she realized she had left it she called & asked them to check. The staff person responded that it was there? My wife asked her sister to stop by to double check & they had it at the desk. No call or e-mail to let us know that found it. We "will not" stay at the hotel again!!!
Property Policies
Check-in
Check-out
From 16:00 to 23:59
Before 11:00
FAQs about Sonesta Simply Suites Detroit Novi
Is parking available at the property?
Self parking is available on-site for a fee of USD 5 per day. Limited parking is provided, and reservations are not required.
Does the hotel allow pets?
Pets are allowed in specific rooms only, with a maximum pet fee of USD 75 per accommodation per week (maximum USD 150 per stay). Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 4:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the hotel offer?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathroom accessibility are not provided.
What is the hotel's location in relation to key landmarks?
The hotel is located in Novi's business district, within a 5-minute drive of Suburban Collection Showplace and West Oaks. It is approximately 1.7 miles from Twelve Oaks Mall and 1.8 miles from Lucky Strike Novi.
What are the hotel's policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-30: 109.65807674369812USD
- 2026-10-31: 87.85461412086487USD
- 2026-11-01: 87.85461412086487USD
- 2026-11-02: 87.28363375282288USD
- 2026-11-03: 87.28363375282288USD
- 2026-11-04: 87.24019330940247USD
- 2026-11-05: 87.24019330940247USD
- 2026-11-06: 87.24019330940247USD
- 2026-11-07: 87.28363375282288USD
- 2026-11-08: 86.81342769432068USD
- 2026-11-09: 87.28363375282288USD
- 2026-11-10: 87.28363375282288USD
- 2026-11-11: 87.28363375282288USD
- 2026-11-12: 87.28363375282288USD
- 2026-11-13: 87.28363375282288USD
- 2026-11-14: 87.28363375282288USD
- 2026-11-15: 87.28363375282288USD
- 2026-11-16: 87.28363375282288USD
- 2026-11-17: 87.28363375282288USD
- 2026-11-18: 87.28363375282288USD
- 2026-11-19: 87.28363375282288USD
- 2026-11-20: 87.28363375282288USD
- 2026-11-21: 87.28363375282288USD
- 2026-11-22: 87.28363375282288USD
- 2026-11-23: 87.28363375282288USD
- 2026-11-24: 87.28363375282288USD
- 2026-11-25: 87.28363375282288USD
- 2026-11-26: 87.28363375282288USD
- 2026-11-27: 87.28363375282288USD
- 2026-11-28: 87.28363375282288USD
- 2026-11-29: 87.28363375282288USD
- 2026-11-30: 87.28363375282288USD
- 2026-12-01: 87.28363375282288USD
- 2026-12-02: 87.28363375282288USD
- 2026-12-03: 87.28363375282288USD
- 2026-12-04: 87.28363375282288USD
- 2026-12-05: 87.28363375282288USD
- 2026-12-06: 87.28363375282288USD
- 2026-12-07: 87.28363375282288USD
- 2026-12-08: 87.28363375282288USD
- 2026-12-09: 87.28363375282288USD
- 2026-12-10: 87.28363375282288USD
- 2026-12-11: 54.22484537525177USD
- 2026-12-12: 87.28363375282288USD
- 2026-12-13: 87.28363375282288USD
- 2026-12-14: 96.12540454063415USD
- 2026-12-15: 96.12540454063415USD
- 2026-12-16: 96.12540454063415USD
- 2026-12-17: 87.28363375282288USD
- 2026-12-18: 87.28363375282288USD
- 2026-12-19: 87.28363375282288USD
- 2026-12-20: 87.28363375282288USD
- 2026-12-21: 96.12540454063415USD
- 2026-12-22: 96.02099880142212USD
- 2026-12-23: 96.12540454063415USD
- 2026-12-24: 96.12540454063415USD
- 2026-12-25: 96.12540454063415USD
- 2026-12-26: 94.6843678012848USD
- 2026-12-27: 96.12540454063415USD
- 2026-12-28: 96.02099880142212USD
- 2026-12-29: 96.12540454063415USD
- 2026-12-30: 94.94918019752502USD
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 150.00 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- The property is professionally cleaned.
- Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Business Center
Dry Cleaning
Golf Course (nearby)
Luggage Storage
Services
Business Center
Dry Cleaning
Luggage Storage
Self Laundry
24-Hour Front Desk
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Activities
Golf Course (nearby)
Outdoor Furniture
Fitness Center (nearby)
General
Non-Smoking Rooms
Vending Machines
Family Room
Snack Bar/Deli
Internet
Free Wi-Fi