Name: Holiday Inn Express & Suites Detroit - Farmington Hills by IHG
Address: 21100 Haggerty Road, Novi, Michigan, United States of America, Novi, Michigan, US
Price range: $73–$170 per night
Rating: 8.3

What guests think

At Holiday Inn Express & Suites Detroit - Farmington Hills by IHG, travelers often praise friendly staff, clean, comfortable rooms, and a convenient location, while noting mixed breakfast feedback, occasional thin-wall or highway noise, and some maintenance or cleanliness issues.

Many reviews highlight a good complimentary breakfast with variety and note repeat stays due to overall value. Recurring drawbacks include noise from other guests or the freeway, a dated or small pool with cleanliness concerns, and occasional housekeeping or check-in shortcomings. Expect a generally comfortable stay with attentive staff, though noise and upkeep can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site pool is small and repeatedly reported as dingy or needing maintenance; several guests noted green or dirty water. Parking was available and easy.

Related guest reviews

10

Tamarel

Mar 6, 2023

·

Stayed 1 night

Rooms were clean. Bed was super comfortable. Breakfast was nice. Pool is on the small side and no hot tub but was nice to relax by.

8

Keisha

Sep 2, 2025

·

Stayed 4 nights

Overall good. Floors were a bit loud and pool needs an upgrade. Breakfast was good.

4

Jennifer

Apr 28, 2025

·

Stayed 3 nights

This was franchised, independently owned and you could tell. Breakfast items were always very low stock or just empty. Area not kept clean, nor was it monitored as everything was messy everywhere, missing utensils to grab items, etc. Wanted to visit the pool but changed my mind when I saw the water was green. Tiny tv in room.. just overall yucky. I stayed at the Belleville location the day before and it was MUCH nicer.

6

Richard

Jun 22, 2024

·

It needed some upgrading and the pool was dark and dingy.

8

Pan’ye

May 22, 2023

·

Stayed 2 nights

Overall great experience but the pool was dirty

10

Amy

May 21, 2023

·

Stayed 1 night

This was my son and I’d first weekend get away for Motorcity con. We didn’t have service at the con and called hotel to help us find our way. They were amazing! Check in was fast. My son is 8 and he was super happy because he’d never stayed in a hotel before. He loved every minute. He even got the pool to himself

6

Luis

Sep 7, 2025

·

Stayed 1 night

Breakfast was Okay. Easy parking

6

Richard

Jun 22, 2024

·

Stayed 2 nights

Pool was dingy. Hotel need upgrading.

10

Haidar

Dec 29, 2023

·

Stayed 1 night

its a great hotel and great staff very clean and quiet, nice breakfast, fast internet, parking was available, there is also a convenient store just at the corner, I will come again

8

Michael

Oct 27, 2024

·

Stayed 1 night

Room was clean .. went to the pool the water had a green tint to it.. and the chlorine was overwhelming definitely tell it hasn’t been drained and cleaned properly and water tasted of urine and had mold on baseboard areas

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the property and rooms very clean, but housekeeping was inconsistent: reports include dirty carpets leaving feet black, occasional bathroom grime or odors, stained sheets, and sightings of roaches or bed bugs.

Related guest reviews

10

John

Aug 16, 2025

·

Stayed 1 night

Facility was very clean and quiet. Staff was excellent!

6

Zain

Aug 19, 2024

·

Stayed 3 nights

Decent stay overall, good breakfast but cleanliness of the rooms isn’t up to par- bugs, dirty sheets & towels etc.

10

Daphne

Jul 20, 2025

·

Stayed 6 nights

We recently stayed at this establishment for six days while attending a convention held at the hotel across the street. Our room, number 104, was quite spacious, and the bed was very comfortable. The bathroom was also spacious. However, one area that could benefit from attention is the carpet, which could use a thorough cleaning. After spending a full day walking around the room barefoot, the soles of my feet became noticeably dirty, almost appearing black with grime. The bathroom floor was mopped by housekeeping, at least during the times she cleaned while we were present. I am uncertain if it was mopped during our absences. Furthermore, the carpet did not seem to be vacuumed at all during our stay, as a couple of white lint particles remained throughout our visit. Perhaps more frequent vacuuming of the carpet would help to address the unseen dirt that caused my feet to become so soiled. Breakfast here was great, with lots of choices, both hot and cold options were available, and well stocked.

8

Aneka

Dec 24, 2025

·

Stayed 1 night

Very clean establishment friendly staff breakfast provided. Location was perfect Only thing I can say is tv went offline at a point but that’s the only issue I had.

6

Ebonie

Jan 29, 2024

·

Stayed 1 night

I wish I could give it 3.5 stars. Not bad. Not the best! I checked in around 4 and they had to see if a room was cleaned/available. The rooms need a deep cleaning. My bathtub was dirty. There’s grime around/under the rim of the bathroom sink (which is a horrible type for constant cleaning). Breakfast was good. I wish they served eggs with no cheese and had Almond milk.

6

Robert

Jun 30, 2024

·

Stayed 2 nights

The front desk staff were polite and helpful, but the room was not very clean. There was a bad smell when we arrived, but it cleared after we left the window open for about two hours. We had considered leaving when we entered the room, but after it was aired out, we did not notice the smell again during our two-night stay. The carpeting in the room was very dirty. Our kids’ white socks were black on the bottom. We couldn’t walk barefoot in the room. The beds and bathroom were clean enough. The free breakfast was nice and offered enough options for the family. It was nothing fancy, bagels, cereal, fruit, yogurt, eggs, etc., but perfect for us.

10

Rumi

Sep 8, 2025

·

Stayed 1 night

Love their variety of breakfast. Staffs are kind. The whole building was clean.

2

Shani

Sep 13, 2024

·

Stayed 2 nights

I was in room 209 and there were bed bugs. The first night I had two bites, the second night 2 more. Then I realized the issue. I had to deal with this issue in my home as well because I brought them back from the hotel.

2

Gineara

Nov 29, 2024

·

Stayed 2 nights

Stains left on bedsheets and refused a refund. DO NOT BOOK

4

Nicholas

Nov 17, 2024

·

Stayed 1 night

Room appeared clean. No big issues until we woke up the following morning and found a roach in the bathroom. I'm unable to add a picture but he was on our sink and made his way on top of our ice container by the time I had gotten my phone to take a picture. Guy at the front desk couldnt have been any nicer. Still - I would avoid this hotel at all costs.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with modern touches and very comfortable beds, but noise travels through thin walls and freeway-facing rooms. A few guests noted dated elements or minor maintenance issues such as HVAC problems or low shower thresholds.

Related guest reviews

10

Sherrin

May 25, 2025

·

Stayed 2 nights

This is a great property close to lost of shopping . The breakfast that is included is great lots of choice and fresh . Bed is super comfortable and the rooms are roomy and very modern . Highly recommended for a stay .

4

Victoria

Jul 27, 2024

·

Stayed 1 night

Room was very humid! I don’t think the air was working! Entire place smelled like weed! Absolutely no warm water!!

8

Patrick

Sep 17, 2023

·

Stayed 3 nights

The property was near many restaurants and easy access to the interstate. Our room on the second floor was clean but the noise coming from the 3rd floor was very disruptive and we had a very bad night trying to sleep. We shared our concerns with management and it stopped for a short time and then carried on through to the early morning. It just seemed like very poor sound barrier between floors.

10

TRINH

Aug 6, 2025

·

Stayed 1 night

Price is ok, bathroom is too tiny. Breakfast is ok.

10

Daphne

Jul 20, 2025

·

Stayed 6 nights

We recently stayed at this establishment for six days while attending a convention held at the hotel across the street. Our room, number 104, was quite spacious, and the bed was very comfortable. The bathroom was also spacious. However, one area that could benefit from attention is the carpet, which could use a thorough cleaning. After spending a full day walking around the room barefoot, the soles of my feet became noticeably dirty, almost appearing black with grime. The bathroom floor was mopped by housekeeping, at least during the times she cleaned while we were present. I am uncertain if it was mopped during our absences. Furthermore, the carpet did not seem to be vacuumed at all during our stay, as a couple of white lint particles remained throughout our visit. Perhaps more frequent vacuuming of the carpet would help to address the unseen dirt that caused my feet to become so soiled. Breakfast here was great, with lots of choices, both hot and cold options were available, and well stocked.

8

Abraham

Jul 4, 2023

·

Stayed 1 night

It’s very close to express highway. There is a convenient gas station(100 ft) right next to hotel for your essential needs. Clean room. Only one bad thing is when you move on the bed it’s make noise.it’s annoyed my sleep in the beginning. Nice staff. Breakfast is just average.

10

Vaidotas

Mar 6, 2025

·

Stayed 2 nights

Threshold in shower was too low, resulting in water running out to room's entryway.

8

Sandra

Sep 23, 2024

·

Stayed 1 night

a very clean and comfortable room... comfy bed and exquisite pillows The walls/floors are rather thin so I heard my upstairs neighbour tromping around all hours.

10

Eric

Mar 1, 2025

·

Stayed 4 nights

Hôtel is clean, rooms furniture emare of good quality and well maintained. Breakfast is average, noise insulation of the building is terrible, especially from outside noises especially if your room is on the freeway side of the building.

8

Robert

Sep 18, 2023

·

Stayed 2 nights

Room was typical for Holiday Inn Express. Highlight was that food at breakfast was very good. Only complaints were that carpet in room was still wet from recent cleaning, and wall mounted thermostat for HVAC was broken.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly and helpful, with staff often going above and beyond. Some guests reported issues such as slow or disorganized check-in, poor noise handling, or billing and room-assignment problems.

Related guest reviews

10

Michael

Jun 21, 2025

·

Stayed 4 nights

Mounir at the front desk was Top Notch and the.breakfast staff were. exceptional!

4

Gianna

Jun 11, 2024

·

Stayed 1 night

Unfortunately my partner and I did not have the best check in experience. I have always used Expedia, paid through them and ahead of time and have never had any problems. Upon checking in June 8th, the woman working at the desk came over from the waiting area and took my id then proceeded to charge us for a room ($150). It wasn’t until after the payment processed that she realized we already paid for the room. It took an awhile for her to speak with someone and to ultimately reverse the payment. It was extremely inconvenient pulling that much AGAIN after already paying for the room. Then, she proceeded to still take the incidental without taking the card and letting us know.

10

dalia

Sep 21, 2025

·

Stayed 1 night

Excellent customer service.. Rita/ Mariya/ Amy and Rana .. were amazing

10

Bensun

Jul 1, 2023

·

Stayed 1 night

Had an issue with the air conditioning not working in the room I was originally in and the front desk lady immediately put me in another room. Rooms are really nice and clean. Breakfast was exceptional! I’ve stayed at this location many times and it does not disappoint

10

dalia

Sep 20, 2025

·

Stayed 1 night

Wonderful staff .. 1000% clean - outstanding customer service Rita, Rana, Maria , Amy - will come back and will recommand .

10

Steven

Apr 23, 2023

·

Stayed 2 nights

Everything was clean and quiet. The breakfast area had a good number of food options and plenty of seating. Staff was friendly and helpful.

2

Lisa

Oct 2, 2023

·

Stayed 4 nights

Never will I book a business colleague here! Checked in and received a handicap accessible room. Did not require that so asked for a regular room with a tub. Hotel refuses to move rooms citing they were sold out the following day not the day we checked in. Told me if you book on 3rd party sites you get the cheapest leftover room. Left message for the manager and no call back. Very embarrassing to host my out of town colleague at this hotel.

10

Diane

Jul 27, 2025

·

Stayed 2 nights

The manager went above and beyond to make sure my check in went as smoothly as possible.

2

Pete

Mar 28, 2025

·

Stayed 2 nights

Very noisy!! Staff did nothing about it.

2

Nicolette

Jan 28, 2025

·

Stayed 1 night

When I got there at 3pm for check in the room wasn’t ready. When I asked how long he told me he would “find out” and then proceeded to walk away from the desk. He acted like he was going to look for someone and then walked back to the desk, finished my check in and asked for my email and phone number (I was assuming to alert me when my room is ready). He then handed me my keys and told me my room number. As he was doing so another worker kept yelling to him that there was a “stay over” for that room number but he handed me the keys anyways and sent me on my way with no info. I waited in my car with 4 impatient children waiting for a call/email as to when my room would be ready. After 30 minutes I ran to check the room and the cleaning staff was still actively working in my room. I then went back to my car for another 15-20 minutes and came back to check again and I was getting impatient myself and the room was finally ready. Nobody called or emailed to let me know so if I wouldn’t have checked myself who knows how long it would have took.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient location near the interstate, shopping, and restaurants, and handy for events across the street. Some freeway-facing rooms experience traffic noise.

Related guest reviews

10

Sherrin

May 25, 2025

·

Stayed 2 nights

This is a great property close to lost of shopping . The breakfast that is included is great lots of choice and fresh . Bed is super comfortable and the rooms are roomy and very modern . Highly recommended for a stay .

10

Catherine

Jan 28, 2025

·

Stayed 3 nights

Convenient location, perfect for a busy event filled visit to Detroit.

10

MAKSAT

Aug 29, 2024

·

Stayed 1 night

The location is very convenient, everything is close by.

8

Justin

Jul 2, 2025

·

Stayed 1 night

I will stay here next time I’m in town. Very convenient location.

10

Zaki

Nov 26, 2024

·

Stayed 2 nights

GOOG LOCATION

10

Eric

Mar 1, 2025

·

Stayed 4 nights

Hôtel is clean, rooms furniture emare of good quality and well maintained. Breakfast is average, noise insulation of the building is terrible, especially from outside noises especially if your room is on the freeway side of the building.

10

shelly

Apr 30, 2025

·

Stayed 1 night

Very nice hotel but the hwy traffic was nosey if they had trees to block the view and noise

10

Ellen

Nov 12, 2024

·

Stayed 1 night

It is a good location for our purpose of visit.

10

Patrick

Nov 11, 2024

·

Stayed 2 nights

Great location

10

james

Dec 15, 2024

·

Stayed 1 night

Passing through town on way home. this was my third time staying at this site. Its my go to place to stay when I'm passing through. Nice spot that has easy access, and is close to a nice restaurant. Gas station nearby makes it convenient.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently described as good to excellent with plenty of hot and cold options. Some reviews note occasional low stock, small seating area, or inconsistent quality such as rubbery pancakes.

Related guest reviews

10

Kathleen

Jun 19, 2023

·

Stayed 2 nights

Breakfast was amazing. Hot and cold foods. Replenished all the time. Didn't run out of food any time of breakfast hours. Mark at front desk was wonderful and helpful. One drawback was we were on the expressway side. A bit noisy. Also, there was some noise entering through the door from the hall. Thse two problems shouldn't stop you from staying. The bed was the right firmness and the sheets were soft along with the pillows. Very clean! Pool is a bit small, but nice. Overall we enjoyed our stay. Are returning in October for a concert in Detroit. Also, it is close to downtown, but far enough to feel safe and close to many attractions.

10

Daphne

Jul 20, 2025

·

Stayed 6 nights

We recently stayed at this establishment for six days while attending a convention held at the hotel across the street. Our room, number 104, was quite spacious, and the bed was very comfortable. The bathroom was also spacious. However, one area that could benefit from attention is the carpet, which could use a thorough cleaning. After spending a full day walking around the room barefoot, the soles of my feet became noticeably dirty, almost appearing black with grime. The bathroom floor was mopped by housekeeping, at least during the times she cleaned while we were present. I am uncertain if it was mopped during our absences. Furthermore, the carpet did not seem to be vacuumed at all during our stay, as a couple of white lint particles remained throughout our visit. Perhaps more frequent vacuuming of the carpet would help to address the unseen dirt that caused my feet to become so soiled. Breakfast here was great, with lots of choices, both hot and cold options were available, and well stocked.

10

Trisha

Dec 6, 2025

·

Stayed 3 nights

Staff was friendly. Room was clean and comfortable. Breakfast was good. 24 hour coffee was nice.

10

Rumi

Sep 8, 2025

·

Stayed 1 night

Love their variety of breakfast. Staffs are kind. The whole building was clean.

10

Jeff

Aug 23, 2023

·

Stayed 1 night

The breakfast was below average. We did have our breakfast near the later end of the breakfast time, but the food options were not well stocked. The omelette were gone and there were just a few pieces of extremely crisp bacon left. We talked to someone and they did eventually did bring out a few more omelette after about 10 minutes or so. A bit disappointed in that, but otherwise everything was fine.

8

James

May 18, 2024

·

Stayed 1 night

Breakfast was not what was expected.

10

Lisa

Jul 23, 2025

·

Stayed 2 nights

Nice place, clean, very good breakfast, friendly and helpful staff, comfortable beds with lots of comfy pillows.

8

Wendy

Apr 24, 2023

·

Stayed 2 nights

Location great. Breakfast food was good - lots of choices.

8

Hope

Feb 17, 2025

·

Stayed 2 nights

Room was very clean and staff were very kind. Everything was great except the breakfast, food was very disappointing. Pancakes were rubbery and the yogurts had the expiration dates scratched off of them! Didn’t trust to eat much besides a bagel. Hopefully they can get better breakfast because it was a great stay other than that.

8

Coral

Jan 26, 2025

·

Stayed 1 night

Very small breakfast area, bed to soft for me but perfect for my wife.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$76
February	$82
March	$85
April	$95
May	$96
June	$97
July	$101
August	$96
September	$106
October	$114
November	$96
December	$73

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $170	16 $121	17 $113	18 $116	19 $151
20 $93	21 $117	22 $126	23 $119	24 $109	25 $135	26 $166
27 $86	28 $96	29 $101	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
				1 $106	2 $125	3 $120
4 $86	5 $89	6 $108	7 $105	8 $102	9 $115	10 $117
11 $85	12 $109	13 $109	14 $106	15 $106	16 $146	17 $161
18 $86	19 $94	20 $92	21 $102	22 $94	23 $127	24 $130
25 $73	26 $87	27 $91	28 $91	29 $91	30 $91	31 $88

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Communications)

Suite, Multiple Beds (Extra Floor Space)

Suite, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, Multiple Beds (High Floor)

Standard Room, 2 Queen Beds, Corner

Suite, 1 King Bed with Sofa Bed (Extra Floor Space)

Suite, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room

Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Detroit - Farmington Hills by IHG

Have a question?

Considering this hotel for your Novi trip?

Prices for upcoming dates