Name: Extended Stay America Suites - Detroit - Novi - Orchard Hill Place
Address: 39640 Orchard Hill Place, Novi, Michigan, United States of America, Novi, Michigan, US
Price range: $76–$120 per night
Rating: 7.3

What guests think

At Extended Stay America Suites - Detroit - Novi - Orchard Hill Place, travelers often praise the friendly staff and convenient setting near shops and restaurants, while feedback is mixed about cleanliness, room condition, and the dependability of certain services and amenities.

Cleanliness ranges from spotless rooms to reports of stained carpets, strong odors, and poorly cleaned bathrooms or bedding. Rooms are spacious with full kitchens for longer stays, but several guests note wear and maintenance issues, noise from thin walls or loud HVAC, and occasional front-desk unavailability; on-site offerings are basic with coin laundry and minimal grab-and-go breakfast. Expect a budget extended-stay experience with variable upkeep and simple amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: guests mention on-site coin-operated laundry and complimentary morning coffee. Feedback on coffee quality varies, and little else about additional amenities is highlighted.

Related guest reviews

10

steven

Sep 5, 2025

·

Stayed 1 night

The hotel was clean, parking lot was lit up, and it was safe, there was definitely numerous places to eat with relatively close and staff was great

10

Darius

Apr 21, 2025

·

Stayed 2 nights

The amenities were great. Washer and dryer were convenient. Morning coffee was good. Staff was helpful with all questions and concerns.

10

TODD

Jan 28, 2023

·

Stayed 1 night

Unit was very clean. I had trouble parking. I had a u haul truck with car hauler. Receptionist gave me a hard time. It would be nice if sites gave parking accommodations that accept vehicles with trailers.

4

Richard

Jul 21, 2024

·

Stayed 1 night

The room was in rough shape, there were NO conveniences as in cups or ice buckets or anything conveinent. The coffee in the morning was an absolute joke. It looked like slightly brown water. Tasted like warm water. Terrible!!!

10

Brenda

Aug 3, 2025

·

Stayed 1 night

Our suite was great. Paula, Eric, and Byron were very friendly and helpful. We felt right at home. The only negative thing I can come up with is the laundry takes quarters. They need to upgrade their machines to cards. We’ll be back and that’s where we’ll stay!

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Cleanliness

Cleanliness is inconsistent, ranging from spotless rooms to recurring reports of stained carpets, lingering smoke or other odors, and poorly cleaned bathrooms or bedding. Several reviews describe serious lapses like trash, hair, or bugs in rooms.

Related guest reviews

4

zoran

Apr 8, 2025

·

Stayed 1 night

The room not cleaned. Dirty bed sheets with blood spots and dirty mattress case with food crumbs and undetermined stains that looked like excrement

6

Mark

Dec 28, 2024

·

Stayed 4 nights

The tv stand was dirty and behind it was someone's sock and hair roller wasn't the cleaned very good and made the stay uncomfortable

2

Chadia

Jan 5, 2024

·

Stayed 1 night

The bathroom was disgusting and dirty and dead bugs behind the door. The shower wouldn’t work my husband had to fix it so the water would come out. Rust on all appliances and smelled musty and gross. This place should be shut down permanently by the municipality.

8

Peter

Oct 10, 2025

·

Stayed 5 nights

Eh extended stays are just ransacked with people who try and live there months at a time. No room service, lots of cigarette and weed smells, not very clean upon arrival. Won’t stay again.

6

Sharlene

May 12, 2024

·

Stayed 1 night

The hotel smelled like marijuana when I walked inside later that evening. I Inquired if the someone in the lobby was smoking pot, as I was traveling with my children and they had to walk thru the smell as well. The sofa sleeper had trash and crumbs once opened. The mattress had pee stains on the sleeper sofa and no blankets in the room for it. I will not stay here again nor recommend.

8

Adam

Dec 21, 2025

·

Stayed 1 night

The room was spotless and very comfortable.

2

Lara

Feb 28, 2024

·

Stayed 1 night

Absolutely filthy. The first room we were given had urine on the toilet, tables weren’t wiped down, and hadn’t been vacuumed. The doors were black with filth. We were shown another room. The bathroom had a strong urine odor and the room clearly hadn’t been vacuumed. All these issues left us questioning what cleaning had been done, so we went to another hotel.

4

Michael

Jan 13, 2025

·

Stayed 4 nights

I guess one hazard of an extended stay hotel is that some people will see a $250 smoking fee as a reasonable price to pay to not have to go outside. The smell was so pervasive that even with a damp towel under the door, we had to open the windows to the 20 degree cold whenever the bathroom fan was on. On top of that, the room was barely clean. Crumbs and nail trimmings were scattered around the carpet and the tub drain was choked with hair. To top it all off, both of our room keys were coded incorrectly and stopped working in the middle of our stay. Just top to bottom an unpleasant experience, and I feel for all the people being put up here for longer stretches by their work.

2

Jeffery

Jan 12, 2025

·

Stayed 1 night

The carpet was dirty and stained the furniture was dirty, looking and stained

10

Aidan

Oct 19, 2025

·

Stayed 1 night

⭐️⭐️⭐️⭐️⭐️ 10/10 Experience! This hotel was amazing — everything was spotless, spacious, and so comfortable. The staff went above and beyond and were so kind and welcoming the entire stay. You can really tell they care about their guests. The room was super clean, cozy, and had everything we needed. Overall, it was a perfect stay and I’d definitely come back again. Highly recommend!

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Rooms

Rooms are generally spacious with full kitchens and adequate space, but comfort and condition vary. Guests cite worn furnishings, maintenance issues, noise from thin walls or loud HVAC, small or awkward TVs, and mixed Wi-Fi.

Related guest reviews

4

varun

Jun 2, 2024

·

Stayed 2 nights

Old motel and room are getting some wired smell and internet is not working

8

Lynnette

Jul 20, 2024

·

Stayed 9 nights

This is a 3-star hotel. The price is awesome. We booked a double queen bedroom for parents and a 17-year-old. We had enough room to not be in the way of each other. Electric stove, oven, microwave, sink, refrigerator with freezer. Plenty of things available for your stay - coffee maker, pots, pans, dish rack. We liked that besides a few instances of people wanting to hang out in the hallway and jibber jabber, the place was quiet. We were able to save some money by making some meals for our 10-day stay. We had one housekeeping day, which was sufficient. You throw away your own trash as needed in the trash room. You can ask for towels and toilet paper as needed. The one and only negative I have is that I BARELY saw a front desk worker. There was a day where I wanted to speak to them and waited for a long time, then came back and waited again. I just opted to leave. This place is not a 5-star hotel, but the price reflects that. It worked for our visit. The towels were clean, the sheets were clean, the room was pretty much kept well.

10

diane

Apr 22, 2024

·

Stayed 1 night

It was an okay hotel and was clean. Beds were not comfortable.

2

Janet

Jun 2, 2024

·

Stayed 1 night

Too old - the shower head in our room was nasty. The toilet was broken. There was scrap pieces of paper on the floor. The lighting in the room was bad. The place smelled bad because other guests were cooking unsavory food in their room. We asked to change rooms and the room we were changed to had someone above us using a hammer to work on something until 11:00 pm. On the good side, the front desk representatives were very courteous.

8

Samantha

Apr 21, 2024

·

Stayed 3 nights

Great stay, but the oven door kept falling off

4

Leslie

Jan 8, 2023

·

Stayed 2 nights

The heat/ac was really loud while on and he walls were super thin. The room next door blasted their tv both nights until I called the front desk to complain.

8

Jeffrey

Oct 6, 2025

·

Stayed 1 night

Bet wasn’t very comfortable, room wasn’t as clean as I’d like

10

Aidan

Oct 19, 2025

·

Stayed 1 night

⭐️⭐️⭐️⭐️⭐️ 10/10 Experience! This hotel was amazing — everything was spotless, spacious, and so comfortable. The staff went above and beyond and were so kind and welcoming the entire stay. You can really tell they care about their guests. The room was super clean, cozy, and had everything we needed. Overall, it was a perfect stay and I’d definitely come back again. Highly recommend!

4

Dajuan

Aug 6, 2025

·

Stayed 1 night

Tv in room was super small and positioned in a bad place to watch from bed. Front desk is never at the desk hard to get help from anyone

10

Yingying

Oct 14, 2023

·

Stayed 1 night

Room is very spacious with a full kitchen, wifi speed pretty good too. It’s a good place for the price.

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Service

Service is frequently praised as friendly, welcoming, and helpful, with several staff members called out by name. However, some guests encountered rude or unavailable front-desk staff and occasional operational issues.

Related guest reviews

8

Lynnette

Jul 20, 2024

·

Stayed 9 nights

This is a 3-star hotel. The price is awesome. We booked a double queen bedroom for parents and a 17-year-old. We had enough room to not be in the way of each other. Electric stove, oven, microwave, sink, refrigerator with freezer. Plenty of things available for your stay - coffee maker, pots, pans, dish rack. We liked that besides a few instances of people wanting to hang out in the hallway and jibber jabber, the place was quiet. We were able to save some money by making some meals for our 10-day stay. We had one housekeeping day, which was sufficient. You throw away your own trash as needed in the trash room. You can ask for towels and toilet paper as needed. The one and only negative I have is that I BARELY saw a front desk worker. There was a day where I wanted to speak to them and waited for a long time, then came back and waited again. I just opted to leave. This place is not a 5-star hotel, but the price reflects that. It worked for our visit. The towels were clean, the sheets were clean, the room was pretty much kept well.

10

John

Jan 17, 2025

·

Stayed 1 night

The staff was very professional, friendly, knowledgeable and very helpful. Ashley Thompson went out of her way to make my stay work for me. The bed was extremely comfortable and the room amenities were great. I will make a point of staying here when I am next in the area.

10

Siri

Sep 29, 2025

·

Stayed 1 night

Late checkouts, ice cold AC, big TV, friendly staff, faster service than local taco bell. FIVE STARS !!!

2

Ehab

Jan 4, 2025

·

Stayed 1 night

The guy in reception very bad and rude and unprofessional and shouldn’t be in this place

10

Brenda

Aug 11, 2025

·

Stayed 28 nights

Byron was amazing! He took care of us from the moment we walked through the door. Eric and Paula were wonderful as well. The staff couldn’t have been better! The room was clean and comfortable. We always had what we needed!

8

Dwight

May 7, 2025

·

Stayed 1 night

The staff here is awesome, Jennifer is a great hostess, Amber is a incredible maintenance tech, she's always making sure everything is ok in hotel, Byron and Ashley are just superb managers, as a whole this hotel is the best!!!!

2

Chad

Mar 7, 2024

·

Stayed 12 nights

I had to take out my trash outside when it was full, when I needed towels I needed to go get them from the front desk and bring my towels to them. Rooms were horrible dirty, dusty . I took many pictures, microwave and oven were so dirty it was nasty to even use. On my first night here , I was awoken by another couple walking into my room, the front desk gave my room to another couple . When I called down to the desk , he stated I was in the wrong room. When I finally was able to talk to Ashley Thompson, she was very rude and when I made the comment that I suffer from PTSD, she chucked. She has no consideration for a customer concerns. The general manager gave me her card and stated that I could file a complaint. Stephanie Affholter was amazing and told me if I needed anything just to ask. I just went down to the front desk to get a print out of the bill, because Ashley said that the two days that she was going to take off my bill would be there the last day. Front desk said there was nothing on the computer. Also when using the air conditioner, black chunks flew out of it. I will be requesting a refund.

10

Aidan

Oct 19, 2025

·

Stayed 1 night

⭐️⭐️⭐️⭐️⭐️ 10/10 Experience! This hotel was amazing — everything was spotless, spacious, and so comfortable. The staff went above and beyond and were so kind and welcoming the entire stay. You can really tell they care about their guests. The room was super clean, cozy, and had everything we needed. Overall, it was a perfect stay and I’d definitely come back again. Highly recommend!

4

Dajuan

Aug 6, 2025

·

Stayed 1 night

Tv in room was super small and positioned in a bad place to watch from bed. Front desk is never at the desk hard to get help from anyone

2

Akil

Mar 8, 2024

·

Stayed 1 night

Unprofessional management and front desk staff. Low life’s as guest it’s awful.

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Location

Location is convenient for shopping and dining, and multiple guests describe the area as quiet or safe. One review notes heavy weekday traffic on Haggerty Road.

Related guest reviews

8

Lynnette

Jul 20, 2024

·

Stayed 9 nights

This is a 3-star hotel. The price is awesome. We booked a double queen bedroom for parents and a 17-year-old. We had enough room to not be in the way of each other. Electric stove, oven, microwave, sink, refrigerator with freezer. Plenty of things available for your stay - coffee maker, pots, pans, dish rack. We liked that besides a few instances of people wanting to hang out in the hallway and jibber jabber, the place was quiet. We were able to save some money by making some meals for our 10-day stay. We had one housekeeping day, which was sufficient. You throw away your own trash as needed in the trash room. You can ask for towels and toilet paper as needed. The one and only negative I have is that I BARELY saw a front desk worker. There was a day where I wanted to speak to them and waited for a long time, then came back and waited again. I just opted to leave. This place is not a 5-star hotel, but the price reflects that. It worked for our visit. The towels were clean, the sheets were clean, the room was pretty much kept well.

10

Kelly

Aug 15, 2024

·

Stayed 1 night

Absolutely love this property. The best location by far. We have an electric car and even the charging stations are close by. The staff is awesome very helpful and inviting. We feel at home when we’re here.

10

Dwight

Mar 16, 2025

·

Stayed 1 night

Quiet and safe! Staff are great!

8

RICHARD

Jul 24, 2025

·

Stayed 3 nights

Staff friendly, property clean and in good shape. Neighbors were noisy (screaming children, barking dogs in rooms). Meijer and fuel nearby. Haggerty road traffic miserable during the week.

10

Theo

Sep 29, 2024

·

Stayed 7 nights

Clean and quiet

6

Credell

Sep 15, 2025

·

Stayed 1 night

Plenty of shopping near by

8

Rey

Nov 4, 2024

·

Stayed 3 nights

Quite … close to shopping and food

10

steven

Sep 5, 2025

·

Stayed 1 night

The hotel was clean, parking lot was lit up, and it was safe, there was definitely numerous places to eat with relatively close and staff was great

10

Timothy

Jul 29, 2024

·

Stayed 1 night

Cleanest Extended Stay I’ve ever been too! Quiet, safe area!

10

Amelia

Jul 23, 2025

·

Stayed 1 night

The hotel was clean and mostly quiet. Byron and Paula helped make my stay delightful. I like the spaciousness of the quarters and will definitely keep Extended Stay in mind for future reservations.

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Dining

Breakfast is very limited, often described as grab-and-go (muffins or snack bars), and coffee quality receives mixed to negative feedback. Multiple reviews found it underwhelming.

Related guest reviews

2

James

Jan 22, 2024

·

Stayed 2 nights

You have to take your own laundry and garbage out to a different room no house keeping , the breakfast is poor for the amount of money they want 2 star!!!

2

Syed

Aug 19, 2024

·

Stayed 1 night

They advertised that breakfast was included… all they offered was a muffin and snack bars. That is not breakfast. I would not stay here again.

10

Darius

Apr 21, 2025

·

Stayed 2 nights

The amenities were great. Washer and dryer were convenient. Morning coffee was good. Staff was helpful with all questions and concerns.

4

Richard

Jul 21, 2024

·

Stayed 1 night

The room was in rough shape, there were NO conveniences as in cups or ice buckets or anything conveinent. The coffee in the morning was an absolute joke. It looked like slightly brown water. Tasted like warm water. Terrible!!!

10

Mohammadreza

Aug 21, 2024

·

Stayed 1 night

Breakfast was very poor.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$83
February	$83
March	$83
April	$91
May	$92
June	$95
July	$95
August	$99
September	$81
October	$84
November	$83
December	$75

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $77	17 $76	18 $85	19 $84
20 $90	21 $90	22 $94	23 $91	24 $93	25 $118	26 $119
27 $89	28 $91	29 $94	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $89	2 $112	3 $111
4 $90	5 $88	6 $94	7 $92	8 $93	9 $115	10 $112
11 $91	12 $91	13 $92	14 $93	15 $92	16 $118	17 $120
18 $88	19 $91	20 $92	21 $92	22 $90	23 $109	24 $111
25 $86	26 $90	27 $94	28 $95	29 $94	30 $100	31 $103

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Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds

Studio, 2 Double Beds

Deluxe Studio, 1 Queen Bed with Sofa Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - Detroit - Novi - Orchard Hill Place

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