Motel 6 Albert Lea, MN

There appeared to be some shady activity going on in the parking lot and around the building

Rooms not clean poor shower tv did not work no elevator

Staff couldn’t (or wouldn’t) accommodate my needs and/ or concerns. I was certain I booked a room with microwave and refrigerator. When I checked in, there were not any rooms available with those items. Heater didn't work in room. There was not s great effort to provide additional blankets when requested. Ice machine did not work. Microwave oven in lobby did not work it would spark and smoke a few seconds after I attempted to pop popcorn. Staff was agitated when I expressed my concerns and inconvenience—- on the evening of my 2nd nights stay I was basically told they could refund my money and I could find another place to stay—- this was like about 5:30-6pm or so. I already had a long day, was tired additionally didn’t know if or where I’d find another hotel available let alone the costs… so I just stayed the second night…

We needed a night’s sleep and nothing more so stayed here based on recent positive experiences at other Motel 6 locations. There were several people loitering in the parking lot and the lock on the side door wasn’t working so I’m glad my husband was with me. The room was fine and to be expected for the price but the curtains were completely sheer. Finally the AC was insanely loud and the mattress was older so sleep was hard to come by. Spend a few more dollars elsewhere.

Expedia didn’t relay handicap room booked, had us originally on the 3rd floor. Had a handicap ramp through a non handicap opening door that opens out and difficult for a wheelchair bound person to do on their own in order to get to the first floor rooms. Rooms were not properly accessible for bathroom or shower use either.

The only 2 bath towels, no wash cloths, no hand towels. Hair in tub. Alarm kept going off in the middle of the night. The TV was messed up. No elevator, our room was on the 3rd floor.

First I would like to state up front that the 2 front desk ladies were amazing and they did what they could despite what I am about to say because they did not have any control over this. This motel was terrible. The room was damaged, the outside security locks smashed so anyone could come in and out, no fridge or microwave in my room despite paying extra for one. One of the front desk ladies did eventually deliver one to my room. Other people staying on the 3rd floor where I was, let their pets roam in the hallway. One side of the building's stairs were ripped out and it smelled like dog/cat urine. I was told the motel was full that night so I couldn't be moved to a different room. But the final straw was when a guy pounded on my door asking for a lighter and held up his meth pipe in my peephole. The front desk gal did book a stay for me at one of their sister hotels nearby but this whole ordeal was unacceptable. The GM/owner of this building should shut down the motel until they have repaired all things that need to be repaired/replaced, Starting with the outside security locks first. As a solo female traveler, I did not feel safe here and would recommend anyone who's looking to stay here to spend a few extra dollars and book somewhere else. As a GM/owner, you should be ashamed of yourselves for allowing people to stay here despite knowing the condition your motel is in.

Facility is not in great shape. Card reader by one back door is inoperable, meaning that one can't get in that door. Staff was helpful, however. Our assigned non-smoking room had obviously been smoked in, and staff quickly moved us to a more acceptable room.

We reserved a king deluxe room, but they gave us a twin basic room for the same price. The beds sounded like they were going to break every time you sat down on them. The bed was actually at an angle when you lied on it so your head was lower than your feet if you had it towards the headboard. The air conditioner gave off a foul odor when running and was distractingly loud. The dresser was broken and the drawers so out of alignment that some wouldn’t even open. The room was not clean and there was a lot of hair in the bathroom. There were stains on the towels. The drawers of the dresser that did open had something in them that got all over our clothes. My wife felt unsafe at this hotel and refused to take our dog out by herself. There seemed to be a lot of people loitering in the parking lot. The door lock on the west end of the building was broken and we couldn’t use that door. There was a dead kitten in the parking lot. The only highlight of this hotel was the employee. Barbie tried to make our stay as pleasant as it could be, and was wonderful to talk to. She did everything in her power to make things better and she truly was the best part of this experience.

This property is no longer even a real motel. There is no one at the front desk and they don't answer the phone they say to pick up & call. When I finally got help, the room had flies all over it. The building is mostly occupied by people who do not appear to be hotel guests - it is housing locals from the community. When I returned to my room, my key card would no longer open the door and I could not access my room or belongings. Nobody was at the desk and no one answered the phone to help. Constant noise above my room throughout the night made it almost impossible to sleep. Although I could not get a refund, I did not stay at the property the second night because the experience did not feel entirely safe. This was the worst motel experience of my life. Expedia should remove this property from their website immediately.

had a step to enter building.this made it difficult. room was filthy and ventilation very poor. air conditioner didnt work well. Staff friendly is only good with this hotel

Gross hotel, crumpled, used pillow case at the foot of the bed, lights didn't work, a bug on the wall, hair in the sink, no smoke detector, dirty floor, hallway stunk.

The stairwells were dirty. The hallways had an odor and did not seem clean. The towels were few and not very good. At least the beds looked clean and the AC worked.

It is in poor shape, dirty, scary didn’t feel safe!

Pros: allows pets Cons: sporadic hot water in shower, TV stopped working, dirty/smelly hallways, air conditioner sounded like jet engine, and worst of all.... bed bugs I never leave negative reviews, but I couldn't bite my tongue after such a terrible experience.

Water was leaking in the floor and the towels were dirty

The only 2 bath towels, no wash cloths, no hand towels. Hair in tub. Alarm kept going off in the middle of the night. The TV was messed up. No elevator, our room was on the 3rd floor.

Very dirty bed sheets were filthy hotel room dirty. Hotel smelled of marijuana smoke in the hotel all floor

not clean at all. Exterior doors dont lock. Room door safety latch dont work. Nasty place

We reserved a king deluxe room, but they gave us a twin basic room for the same price. The beds sounded like they were going to break every time you sat down on them. The bed was actually at an angle when you lied on it so your head was lower than your feet if you had it towards the headboard. The air conditioner gave off a foul odor when running and was distractingly loud. The dresser was broken and the drawers so out of alignment that some wouldn’t even open. The room was not clean and there was a lot of hair in the bathroom. There were stains on the towels. The drawers of the dresser that did open had something in them that got all over our clothes. My wife felt unsafe at this hotel and refused to take our dog out by herself. There seemed to be a lot of people loitering in the parking lot. The door lock on the west end of the building was broken and we couldn’t use that door. There was a dead kitten in the parking lot. The only highlight of this hotel was the employee. Barbie tried to make our stay as pleasant as it could be, and was wonderful to talk to. She did everything in her power to make things better and she truly was the best part of this experience.

There was no hot water. The shower head was broken. The microwave didnt work. I won't stay there again!

Gross hotel, crumpled, used pillow case at the foot of the bed, lights didn't work, a bug on the wall, hair in the sink, no smoke detector, dirty floor, hallway stunk.

I’m pretty certain the first room I was in did not have clean sheets. I had paid for a room with a fridge and microwave and since the first one did not have either, I requested a different room which was cleaner. The first room smelled bad and there was pet hair on the comforter and some stains and crusty stuff on the sheets. The entire motel was pretty crusty.

Nice staff. Some improvements in the last year, but this particular room should not have been rented. We had booked a "Deluxe king w. microwave and frig," but were told two days before it was not available on the lowest floor, so they switched us to a room with two queens and no microwave or frig.(needed for my disabled husband's meds). There is no elevator, so we had no choice. The worst part of the room was the shower/tub combo, whose control knob was cracked and so hard to turn on that I had to call the manager to get water. Once it was sort of adjusted, the water turned from freezing to boiling randomly every few seconds. The beds were ok, but the sheets, although washed, ere badly stained. The only "amenity" was a bar of soap.

Bedside lights did not work. Bathroom door was cracked so that it would not latch or lock. Ceiling creaked as the people on the floor above us walked in their room. Entry ways smelled like stale smoke. On the other hand, check-in and check-out were easy and staff were friendly.

No hot water, so didnt get to shower. Stained towels and hallways smelled like pot and garbage. Sagging bed. The two ladies working the front had excellent customer service though and were very nice.

Staff was not at front desk, Is the room the bed frame didnt fit the bed, and the TV didnt work and they said they would send someone up and no one ever showed up...

Staff couldn’t (or wouldn’t) accommodate my needs and/ or concerns. I was certain I booked a room with microwave and refrigerator. When I checked in, there were not any rooms available with those items. Heater didn't work in room. There was not s great effort to provide additional blankets when requested. Ice machine did not work. Microwave oven in lobby did not work it would spark and smoke a few seconds after I attempted to pop popcorn. Staff was agitated when I expressed my concerns and inconvenience—- on the evening of my 2nd nights stay I was basically told they could refund my money and I could find another place to stay—- this was like about 5:30-6pm or so. I already had a long day, was tired additionally didn’t know if or where I’d find another hotel available let alone the costs… so I just stayed the second night…

We needed a night’s sleep and nothing more so stayed here based on recent positive experiences at other Motel 6 locations. There were several people loitering in the parking lot and the lock on the side door wasn’t working so I’m glad my husband was with me. The room was fine and to be expected for the price but the curtains were completely sheer. Finally the AC was insanely loud and the mattress was older so sleep was hard to come by. Spend a few more dollars elsewhere.

We reserved a king deluxe room, but they gave us a twin basic room for the same price. The beds sounded like they were going to break every time you sat down on them. The bed was actually at an angle when you lied on it so your head was lower than your feet if you had it towards the headboard. The air conditioner gave off a foul odor when running and was distractingly loud. The dresser was broken and the drawers so out of alignment that some wouldn’t even open. The room was not clean and there was a lot of hair in the bathroom. There were stains on the towels. The drawers of the dresser that did open had something in them that got all over our clothes. My wife felt unsafe at this hotel and refused to take our dog out by herself. There seemed to be a lot of people loitering in the parking lot. The door lock on the west end of the building was broken and we couldn’t use that door. There was a dead kitten in the parking lot. The only highlight of this hotel was the employee. Barbie tried to make our stay as pleasant as it could be, and was wonderful to talk to. She did everything in her power to make things better and she truly was the best part of this experience.

Staff was extremely helpful

Clean place, prompt service, accommodating. Sam gave us 2nd floor, I ask if he could possibly give us 1st floor due to our bad knees no problem.( Thanks Sam) All in all good place for price.

Emplyee was very unprofessional yelling and swearing at the costumers when she could of gone about it the right way it was passed midnight. People came out there rooms to ask her to keep it down she also yelled at them and didnt care how loud she was being. Never seen or bee threw something like this at any hotel.

Staff was nice. Clean.

Staff couldn’t (or wouldn’t) accommodate my needs and/ or concerns. I was certain I booked a room with microwave and refrigerator. When I checked in, there were not any rooms available with those items. Heater didn't work in room. There was not s great effort to provide additional blankets when requested. Ice machine did not work. Microwave oven in lobby did not work it would spark and smoke a few seconds after I attempted to pop popcorn. Staff was agitated when I expressed my concerns and inconvenience—- on the evening of my 2nd nights stay I was basically told they could refund my money and I could find another place to stay—- this was like about 5:30-6pm or so. I already had a long day, was tired additionally didn’t know if or where I’d find another hotel available let alone the costs… so I just stayed the second night…

The front desk was amazing. They went out of their way to make sure I was comfortable. There was a question I had about my booking with Hotel.com. But Hotel.Com and Motel6 cleared everything up for me. I am very happy with both places and will come back again to this Motel6 and always use Hotel.com.

The coffee was hot and staff really nice. It needs a lot more lighting around the property. There were people sitting in the staircase on their phones. The stairs were dirty. We had t9 try every light in the room to find one that worked.

Friendly staff

First I would like to state up front that the 2 front desk ladies were amazing and they did what they could despite what I am about to say because they did not have any control over this. This motel was terrible. The room was damaged, the outside security locks smashed so anyone could come in and out, no fridge or microwave in my room despite paying extra for one. One of the front desk ladies did eventually deliver one to my room. Other people staying on the 3rd floor where I was, let their pets roam in the hallway. One side of the building's stairs were ripped out and it smelled like dog/cat urine. I was told the motel was full that night so I couldn't be moved to a different room. But the final straw was when a guy pounded on my door asking for a lighter and held up his meth pipe in my peephole. The front desk gal did book a stay for me at one of their sister hotels nearby but this whole ordeal was unacceptable. The GM/owner of this building should shut down the motel until they have repaired all things that need to be repaired/replaced, Starting with the outside security locks first. As a solo female traveler, I did not feel safe here and would recommend anyone who's looking to stay here to spend a few extra dollars and book somewhere else. As a GM/owner, you should be ashamed of yourselves for allowing people to stay here despite knowing the condition your motel is in.

The motel 6 was actually closed so they moved us to the Ramada inn which was better.

There appeared to be some shady activity going on in the parking lot and around the building

It was ok. Bare bones for sure. But clean and in a safe neighborhood. Should have been a little cheaper since it was so sparse.

We needed a night’s sleep and nothing more so stayed here based on recent positive experiences at other Motel 6 locations. There were several people loitering in the parking lot and the lock on the side door wasn’t working so I’m glad my husband was with me. The room was fine and to be expected for the price but the curtains were completely sheer. Finally the AC was insanely loud and the mattress was older so sleep was hard to come by. Spend a few more dollars elsewhere.

Quiet

good location

What i liked, it was a few doors down from Perkins Family Restaurant. What we didn't like. I would not recommend this motel to anyone. The lobby & the room, was not at all like the pictures online. Everything in the room needed to be replaced or updated. It was tired.Especially the toilet seat, which had gouges in it. We had to put a towel to stand on in the tub, due to the stains, etc.#204. The bed skirt was oversized & a trip hazard. The people above us were noisy. We left at 6am, we had a poor night's sleep. We didn't feel comfortable staying any longer, than we had to.

We reserved a king deluxe room, but they gave us a twin basic room for the same price. The beds sounded like they were going to break every time you sat down on them. The bed was actually at an angle when you lied on it so your head was lower than your feet if you had it towards the headboard. The air conditioner gave off a foul odor when running and was distractingly loud. The dresser was broken and the drawers so out of alignment that some wouldn’t even open. The room was not clean and there was a lot of hair in the bathroom. There were stains on the towels. The drawers of the dresser that did open had something in them that got all over our clothes. My wife felt unsafe at this hotel and refused to take our dog out by herself. There seemed to be a lot of people loitering in the parking lot. The door lock on the west end of the building was broken and we couldn’t use that door. There was a dead kitten in the parking lot. The only highlight of this hotel was the employee. Barbie tried to make our stay as pleasant as it could be, and was wonderful to talk to. She did everything in her power to make things better and she truly was the best part of this experience.

We needed an inexpensive place to stay and we got what we paid for. Room was very clean. Staff was friendly. Bed was fine. Computer issues delayed our check-in and our keys. We could have used a small bar of soap with our sink. Fan in bathroom was noisy, toilet seat had gouges and water pressure was a bit much. But again, we get what we pay for. We can't remember whether or not there was morning coffee but we didn't see any.

The coffee was hot and staff really nice. It needs a lot more lighting around the property. There were people sitting in the staircase on their phones. The stairs were dirty. We had t9 try every light in the room to find one that worked.

The coffee was hot and staff really nice. It needs a lot more lighting around the property. There were people sitting in the staircase on their phones. The stairs were dirty