Name: Comfort Inn Great Falls South
Address: 1120 9th Street South, Great Falls, Montana, United States of America, Great Falls, Montana, US
Price range: $68–$131 per night
Rating: 7.85

What guests think

Across recent reviews of Comfort Inn Great Falls South, guests describe a budget-friendly stay with convenient access to shopping and highways, but note aging facilities, inconsistent housekeeping, and occasional maintenance issues that affect comfort, noise, and overall impression.

Many appreciate friendly staff, quick check-in, and a hot breakfast with decent variety when stocked. Recurring complaints involve stained or smelly areas, pool and hot tub problems, tight parking, and pool-adjacent rooms being noisy or muggy. Overall, expect a basic stopover where value and location outweigh polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are dated and some areas are under renovation. Multiple reviews cite a poorly maintained pool (flaking paint, loose tiles, film, or cold water), no working hot tub, and no fitness center; parking can be tight and the elevator/common areas feel worn.

Related guest reviews

6

kelly

Apr 4, 2025

·

Stayed 1 night

Pool is a joke. Older and in a questionable area. Not my best choice.

8

daniel

Apr 30, 2025

·

Stayed 1 night

parking lot to small very little space between vehicles

8

Kami

Apr 23, 2025

·

Stayed 1 night

We had a great stay here we were bummed that the hot tub was broken but other than that it was great.

8

Stephanie

Jul 27, 2023

·

Stayed 1 night

clean and comfortable.. pool was ok... the waterslide kept on shutting off .. good breakfast as well

6

Julie

Jul 5, 2025

·

Stayed 4 nights

Great location. Breakfast was not the best. No fitness center.

6

Kristen

Feb 26, 2024

·

Stayed 3 nights

Property was ok, carpets were dirty in hallway and in the room. Pools of water in elevator from people swimming and using the elevator. Didn’t eat breakfast there so I can’t comment on that. Other than that, we felt safe and hotel was central to the shopping we wanted to do.

10

Terry

Feb 5, 2025

·

Stayed 3 nights

the paint on the pool was flaking and floating in the water and grand kids wound not go in. said it was nasty

8

Rebecca

Apr 22, 2025

·

Stayed 3 nights

Friendly staff. Did not have a hot tub. Which i perfer over the pool.

8

Barbara

Sep 30, 2024

·

Stayed 1 night

The noise from the wind. No glasses in the room. Smell in elevator

8

Jacqueline

Oct 3, 2025

·

Stayed 1 night

Overall ok but outside of town and not very scenic overlooking car park and yard. Late check in time but nice pool and limited breakfast

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many guests report dirty bathrooms or showers, hair and stains on bedding and carpets, lingering odors, and unclean hallways, while a smaller number say their rooms were very clean.

Related guest reviews

4

Kori

Jan 22, 2024

·

There seemed to be dog hair in the bed area, hair in the bathtub that was not ours, the bathroom wasn’t too clean, the bathroom light cover was hanging off, the bathroom fan was COVERED in dust.

10

Nicole

Sep 3, 2025

·

Stayed 1 night

The rooms were clean and comfortable. I also appreciated that this hotel was quiet and I was able to have a restful relaxing night.

4

Jose Luis

Aug 19, 2025

·

Stayed 1 night

Shortly after entering our rooms we realized that both our beds had crumbs of some sort and were dirty. When brought to the attention of the staff we were given new sheets and asked to make our own beds instead of giving some sort of refund or changing our room…

4

amanda

Aug 9, 2025

·

Stayed 1 night

Could be a great place, there was garbage left in bathroom garbage can , tables weren’t wiped down, lots of hair left in bathroom! Mattresses are so bad ! Rooms are nice though, just need a bit more time cleaning, I was a chamber maid so I see all the imperfections!

6

LISA

Nov 17, 2025

·

Stayed 2 nights

I've stayed here before and the hotel is looking very run down. Elevator floor was dirty, sticky and tiles chipped and broken. Hallways look dingy with dirty carpets. Doors are all dinged up; chipped paint. My door didn't close smoothly and I always had to push it closed. The bathroom toilet was loose. Thought it might tip over on me. The toilet seat was also loose and slipped from side to side. Shower doors wouldn't stay closed. Had to put a facecloth at the bottom to keep it from opening. What a pain that was! Seems no one is checking these things. Upkeep here is extremely lacking. Bed was comfy and room fairly spacious. Outside has scaffolding so parking lot is reduced. They need to focus on the inside too. Front desk staff were friendly and very pleasant. Checked in quickly. That was the only positive at the Comfort Inn. I will not be staying here again.

4

Nancy

Aug 4, 2025

·

Stayed 1 night

It was supposed to be non smoking.. our room stunk! They did find us another room. It was just old and didn't seem very clean

6

Amber

Oct 15, 2025

·

Stayed 2 nights

We had a lovely stay and the desk staff was very helpful and friendly. The rooms are quite dirty. At least ours was. The floor was completely covered in stains. The bathroom, although recently renovated was stained. Particularly the shower. There was mould in the shower andthe whole shower needed to be scrubbed as there was ground in dirt on the surfaces and mould in the drain trap. The bedding was clean and so were the other surfaces of the hotel. The toilet The whole shower needed to be scrubbed as there was ground in dirt on the surfaces and mould in the drain trap. The bedding was clean and so where the other surfaces of the hotel. The toilet was clean.

2

Krysta

Jun 27, 2023

·

Stayed 1 night

Incredibly dirty! Bathroom is completely dirty, rotting and looks like mild. Hair in the tub. Mattress are dirty and stained with blood. No sign of bugs (I think). Doors are so dirty and sticky you can see the spills but nobody wipes things. Common area is filthy and looks like hasn’t been vacuumed in weeks. Pool should be closed as the tiles are totally off and mg son for hurt as they’re up and cut him. Truly the health inspector needs to come take a look. Rooms should be priced at 75-80 to be realistic

4

Rosy

Mar 30, 2025

·

Stayed 1 night

The room where we stayed was at first glance decent. Till i found long black hair under the pillows and blankets. I dont think these were washed between us and the previous occupants. There was also a wad of long black hair in the shower. Looked to be the same hair as on the beds. The toilet around the bottom where its screwed on looked like it hadnt been cleaned in ages. The shower door didnt close, the toilet paper holder had an arm broken off. The carpet had red streak stains on it. But to top the cake , people kept knocking on our door. Several times! Always different people. At 3 am someone was banging really hard. We were just passing thru and dont know anyone there. So it definitely felt sketchy. We were overall not very impressed, with the stay. The staff seemed nice tho

4

Jim

Sep 15, 2025

·

Stayed 3 nights

We moved rooms 3 times due to foul smells in each room and non working tv. We went and bought room deodorizer to help with the smell. We had to stay multiple times during our stay to help with the smell. The shower in the first room had mold around the edges and lots of hair leftover from other guests. There were dogs barking in the hotel and just was not a pleasant stay. We will not be back to this Great Falls property. We love the location in Jerome Idaho, but this one was very poor.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and vary in comfort and size: several note hard or collapsing mattresses and loud HVAC, while others found beds comfortable and rooms spacious or quiet. Noise from hallways or pool-adjacent rooms and occasional Wi‑Fi issues are reported.

Related guest reviews

6

Vincent

Mar 5, 2025

·

Stayed 1 night

Hardest bed I think I’ve ever slept in. Not the friendliest staff. Not rude or anything but not to chatty.

8

Rick M

Jan 3, 2025

·

Stayed 1 night

Not very quiet. You can hear every guest walking and talking down the hallways. Snow clearing equipment in parking lot in middle of night.

6

Andrew

Sep 30, 2025

·

Stayed 5 nights

Safe parking. Stayed for 5 days and they placed in a handcapped room next to the pool. As such, noisy and vanity mirrors situated at waist level for someone in a wheelchair. If I did not request a handicapped room, please don't put me in one.

10

Karen

Sep 2, 2025

·

Stayed 1 night

Telephone in the room didn’t have a dial tone also wifi didn’t connect. Called the desk on my cell phone- he wasn’t helpful. I called back and got a weird message when no one answered.

10

Jerry

Sep 9, 2025

·

Stayed 1 night

The room was clean and comfortable. Ran a UV light over everything and was pleased to see everything was in order. I had a problem getting the WiFi to work and the gentleman on the front desk was very friendly and efficient in helping me resolve the issue. And I must confess the problem was a misunderstanding on my part and not with the facility. Overall a pleasant stay and I would recommend them.

8

Clark

Jul 14, 2025

·

Stayed 2 nights

Clean room. A little older but satisfactory condition and amenities.

6

Kathy

Oct 4, 2023

·

Stayed 5 nights

Had to have the room key reprogrammed everyday. Room is small and pretty old. And smelled bad the first 3 days. I had main floor room and the last day had barking dogs in one of the rooms next door .

6

Christopher

Jul 8, 2025

·

Stayed 1 night

Arrived at 15:30 and was at first told my room was not ready. After complaining I was provided a room on the first floor. The room was next to the pool room and was noisy with kids playing in the pool. As far as other reviews. Air was working great in the room as it was a hot day. The carpet in the halls is dingy and needs replaced. I would stay again for an overnight stop over. I only stayed because my flight got rebooked.

6

REA

May 11, 2025

·

Stayed 1 night

This poor hotel really needs to be cleaned. The air conditioner was so noisy. I think it would’ve been quieter sleeping under a Mac truck doing 60 miles an hour down the highway. The beds were like a field of potatoes. And I still paid over 100 bucks a night.

6

Michael

May 9, 2024

·

Stayed 1 night

Collapsing mattresses.

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AI-generated summary based on recent guest reviews

Service

Service is often friendly with quick check-in and helpfulness, but several reviews mention rude or unresponsive front-desk interactions, long or error‑prone check‑ins, and slow follow‑through on issues.

Related guest reviews

10

Shayla

Mar 10, 2024

·

Stayed 2 nights

Very accommodating and friendly staff. My daughter was not feeling well and we had a dart tournament to play and they allowed a late check out so she could rest in the room no questions! Definitely recommend

4

Kathryn

Apr 13, 2025

·

Stayed 2 nights

The receptionist was cold and unhelpful

4

Brenda

Dec 7, 2023

·

Stayed 2 nights

Our room was filthy, the bedding and bathroom had hair and blood. When we called down the young man came up right away and changed our bedding and wiped down the bathroom. However still didn’t get the bathroom fully clean. He took our duvet and we never got one back so only had sheets for our whole stay. There was no apologies or discounts for the inconvenience. The elevator had 1/2 eaten food in the light panels that look like they have been there along time.

10

Heather

Feb 19, 2025

·

Stayed 1 night

Hotel staff was exceptional. Pool was open reasonable hours and breakfast was the standard fare. Overall, we had a good stay.

6

Patricia

Oct 16, 2023

·

Stayed 2 nights

So customer service was good (we did get a $30 discount on our stay) but there were several mistakes made by one employee (whom was nice but just couldn't seem to get things right). After coding our cards to the wrong room which was occupied by a terrified single female as someone opened her door, and two more tries and running up and down the stairs, we got a room that smelled so bad like smoke I had to one again, go down and then request a different room. Our 3rd room was good (after 2 tries to get the code correct on the cards). The following day, we got back from shopping/lunch and our key didnt work. Down 3 flights again (the elevator was slow) x 2 to once again, get the keys coded correctly . I know things can go wrong but really, that was a lot of stuff. The person on duty and the manager were polite and our room and stay were good with just these few inconveniences. The hotel is older and not in the best shape but beds were comfortable and it seemed to be clean. The breakfast was good, lots to choose from, hot and cold. The pool and room needed some work. Lots of rust and the tiles were coming off the bottom of the pool. Water was pretty warm tho. All things considered, if you want a decent place to sleep at a decent price, stay here. In total, i would say 3.5/5

10

Dawn

Sep 26, 2025

·

Stayed 5 nights

Staff was wonderful. Breakfast was good. Nice and quiet.

2

Roger

May 26, 2024

·

Stayed 1 night

It took over a half an hour to check in, due to staff and computer issues. Otherwise the property was clean and in good repair.

2

Logan

Oct 18, 2025

·

Stayed 2 nights

Worst experience I've ever had at a hotel. Called ahead to make sure they had conjoining rooms and were brushed of as "of course." Got there and they refused to give conjoining rooms. Super rude. Lied and said they were fully booked although their website was still offering many rooms.

4

Glenda

Jan 4, 2025

·

Stayed 1 night

It started with not being able to read the printing of the WiFi password on the key envelope. The TV system was extremely bad and when I spoke to the lady at the desk about it, she said she doesn't know anything about the TV and she didn't print the password on the key card so she was taking no responsibility for it. It continued with not being able to control the heater as it was stupid hot in the room despite having the temperature setting at 61 degrees. I ended up turning it off which left it cold in the middle of the night. I won't be back

10

Justin

May 30, 2025

·

Stayed 1 night

My stay was excellent. Quick check in. The front desk was friendly.room was easy to find. The tv was tricky trying to find kids channels was kindy of difficult. In all it was a pleasant stay

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AI-generated summary based on recent guest reviews

Location

Convenient to highways, the mall, and dining, making it practical for errands and road trips. A few guests found the area less scenic or occasionally uneasy, and parking near the building can be limited.

Related guest reviews

4

Mark

Jul 18, 2025

·

Stayed 1 night

Room shared a wall with the pool so it is noisy and muggy. There was a half full coffee cup in our room and no soap was provided like they weren’t finished cleaning. Walked to a store in the neighborhood and sidewalks in the area were dirty and unsafe to walk.

10

WILLA

Oct 22, 2024

·

Stayed 2 nights

Priced right. Good location .

8

Susan

Jul 4, 2023

·

Stayed 3 nights

Enjoyed the easy accessibility of the setting; felt safe too.

10

Vernon

Feb 10, 2025

·

Stayed 1 night

Great lication, close to shopping and dining. Overall, a good place to stay.

8

Larry

Sep 21, 2024

·

Stayed 1 night

Safe location.

8

Russell

Apr 27, 2025

·

Stayed 1 night

A basic economical motel that conveniently located to the mall.

10

Jem

Aug 3, 2024

·

Stayed 1 night

Great location, easy access on and off interstate.

10

Bradley

Oct 6, 2024

·

Stayed 1 night

Just off the highway. A bit crowded parking unlesss you park a bit further.

8

Jacqueline

Oct 3, 2025

·

Stayed 1 night

Overall ok but outside of town and not very scenic overlooking car park and yard. Late check in time but nice pool and limited breakfast

10

Michael

Jun 7, 2025

·

Stayed 1 night

Located downtown, but was quiet and surrounded by great dining options.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many praise the variety and hot items, while others encountered sparse restocking, early cutoff times, or weak coffee. Quality appears to vary by day.

Related guest reviews

8

Jane

Oct 5, 2024

·

Stayed 1 night

Adequate hotel for price. Bed and linens were comfortable. Breakfast was sparse and not very tasty. Good location for short visit to Great Falls.

8

r

Oct 12, 2024

·

Stayed 1 night

Great breakfast offerings. Our room had no extra toilet paper, ran out. As we were leaving front desk assured us that TP would be put in room - no help to us, an appology would have been nice. Tight parking.

8

Cheryl

Jun 11, 2025

·

Stayed 1 night

There was security at night. Great breakfast.

10

Vanessa

Apr 27, 2024

·

Stayed 2 nights

Convenient location, friendly staff, good breakfast options

10

Donna

Feb 14, 2025

·

Stayed 1 night

Breakfast was good. Rooms nice and clean. Friendly staff. Quiet. Comfortable beds.

10

Dawn

Sep 26, 2025

·

Stayed 5 nights

Staff was wonderful. Breakfast was good. Nice and quiet.

6

Casey David

Dec 18, 2023

·

Stayed 4 nights

The dining room coffee comes from a machine. It's terrible. They have the same machine in the lounge.

6

Rosanna

Aug 25, 2023

·

Stayed 2 nights

Breakfast included should go to 10:00, not 9! Basically rude as it forces people to get up earlier on time off work when you are maybe trying to catch up on sleep and relax a bit!!!! People that showed up close to 9:00 found basically nothing to eat. If you're traveling with hungry teenagers that sleep later, beware

6

vijay

Sep 5, 2025

·

Stayed 1 night

Breakfast poor

8

Ayla

Jun 23, 2025

·

Stayed 1 night

Clean hotel, good breakfast. Just what we needed for a quick overnight stay during travels

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AI-generated summary based on recent guest reviews

Month	Average price
January	$70
February	$70
March	$88
April	$83
May	$96
June	$100
July	$170
August	$111
September	$94
October	$88
November	$78
December	$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $131	17 $100	18 $104	19 $90
20 $73	21 $73	22 $78	23 $85	24 $88	25 $106	26 $102
27 $68	28 $69	29 $72	30 $74

Su	Mo	Tu	We	Th	Fr	Sa
				1 $73	2 $88	3 $85
4 $69	5 $69	6 $69	7 $69	8 $69	9 $93	10 $93
11 $70	12 $69	13 $71	14 $75	15 $74	16 $94	17 $94
18 $69	19 $69	20 $69	21 $69	22 $69	23 $82	24 $82
25 $69	26 $69	27 $71	28 $69	29 $69	30 $83	31 $83

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Room, 1 Queen Bed

One King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed

Room, 1 King Bed, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Inn Great Falls South

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Prices for upcoming dates