Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary.

Where is the property located in relation to key landmarks?

The hotel is located in Black Mountain, within a 15-minute drive of the Blue Ridge Parkway Asheville Entrance and White Horse Black Mountain. It is approximately 0.7 miles from The Merry Wine Market and Black Mountain Center for the Arts.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available for guests.

What are the policies for guests staying with children?

Up to 2 children aged 15 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Quality Inn Black Mountain Asheville East

Average nightly price at Quality Inn Black Mountain-Asheville East by month, last 12 months (USD)
Month	Average price
January	US$79
February	US$81
March	US$73
April	US$81
May	US$84
June	US$86
July	US$87
August	US$79
September	US$89
October	US$105
November	US$83
December	US$85

What guests think

Reviews for Quality Inn Black Mountain-Asheville East describe an older budget motel in a convenient Black Mountain location, with many praising friendly staff, clean comfortable rooms, and mountain views, while others report inconsistent upkeep, odors, bugs, and dated conditions.

Facilities and maintenance are mixed, with several mentions of closed or dirty pools, broken ice or vending machines, occasional limited parking, and no elevator. Breakfast is a simple continental spread that some enjoyed, but others found limited or poorly stocked, with no hot items at times. Overall, expect basic lodging in a handy spot; experiences vary by room and recent upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities and maintenance are inconsistent: reports of the pool being closed or unclean, broken ice/vending machines, occasional limited parking, and no elevator to the second floor; some note a pleasant pool area and on-site laundry.

Related guest reviews

8

Hallie

8 Apr 2024

·

Stayed 1 night

Very clean hotel. Ms Barb at the front desk was courteous, professional, and genuinely friendly. Comfortable. Wifi was wonky. Be aware there are no elevators and the bathroom was really small. All in all, would definitely recommend.

10

Gary

22 May 2024

·

Stayed 1 night

Pool wasn't open.

8

Rebecca

30 May 2025

·

Stayed 3 nights

Very comfortable and clean. No hot food for breakfast as shown in pictures. No jacuzzi as listed on site. Pool was out of service. The bathroom door needed painting and there was a huge cobweb at the top of the curtain.

10

tally

19 Oct 2023

·

Stayed 1 night

Staff excellent and helpful. Pretty location with view of mountains. Lovely pool area, laundry room and breakfast. Spacious room with large refrigerator, microwave, and coffee maker, nice tv even got HBO! Bathroom had tub and separate vanity sink area. Full length mirror and large closet. Very clean and nice nature photographs on the walls. We chose this motel as close to LEAF music festival, but since also such a GREAT VALUE will be our lodging of choice next time in this area since also convenient to Asheville, Biltmore area, and Blue Ridge Pkwy.

2

Jennifer

7 May 2024

·

Stayed 4 nights

Awful. Ice machine out of order all 4 nights. Toilet seat too small for bowl so my legs touched the cold porcelain..gross. Shower curtain wouldn't stay in place due to falling rod. Pool was brown and filled with debris. Bed was hard. Blanket had large hole. Housekeeping came to clean 2 hours before checkout at 9am. When I complained to owner/management he offered no apologies nor compensation.

6

Kathleen

6 Jul 2023

·

Stayed 2 nights

While I appreciate the cleanliness of this motel - the cleaning products are really strong. Luckily the beautiful sunset views and gazebo by the pool made up for it.

6

Brian

22 Oct 2023

·

Stayed 2 nights

Limited parking

8

Jenny

1 Jun 2024

·

Stayed 1 night

Friendly and issue free check in. Clean room but back of bathroom door could be wiped down. Weird that toiletries included lotion but not shower gel. Only issue is there is a second floor to this hotel and there is no elevator.

10

Tommy

23 Apr 2023

·

Stayed 1 night

Everything was great but the ice machine was broken!!

6

Wanda

29 Mar 2025

·

Stayed 1 night

Facility was ok

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Cleanliness

Feedback is mixed: many guests found rooms clean, but recurring complaints cite strong odors, mold/cobwebs, stained linens, and multiple reports of bugs or bed bugs.

Related guest reviews

2

Patrick

14 Oct 2025

·

Stayed 2 nights

There were bed bugs breeding in the dresser drawer, young nymph babies crawling around and an egg sack.. we are very grateful because we found them before touching the beds or bringing our stuff in the room. We informed management, got refund and left.

10

Kelly

16 Jan 2024

·

Stayed 1 night

Very clean room

2

Christopher

27 Jul 2025

·

Stayed 2 nights

Immediately upon checking in and entering the room, found bugs jumping around in the bathroom. Took videos and pictures, returned to the front desk with them . There was no offer of any other room or any kind of remedy so hotel immediately canceled the reservation.

10

Christine Faith Therese

27 Nov 2023

·

Stayed 1 night

It was clean and quiet. We were able to rest and enjoy a good night sleep

10

Thomas

1 Dec 2025

·

Stayed 1 night

Nice clean room. Just an overnighter but the staff was friendly and efficient.

2

Walden Beske

4 Sept 2025

·

Stayed 1 night

Walked in the room and ot smelled like a wet dog. Very bad and strong odor to where it made us nauseous. We immediatelycalled the front desk whoch was an older lady with whote hair. I think her name was Barbara, she was so rude. Said she would move us to the room next door, we saw a light on and looked through the window and the mini fridge was sitting on the floor out of the cabinet. There was blood on sheets, black spots on sheets. So we took the sheets off laid on comforter. We woke up to bugs on pillows and on my drinking cup, and a dead bug in bed which was not there or we did not see it wen we woke up. It was bed bugs! The establishment was so rude and said the cleaning crew was excellentand basicallyi was lying even though i had pictures. DO NOT STAY THERE

10

Amanda

15 Mar 2024

·

Stayed 1 night

Staff was friendly. The room was spotless! No signs of bugs or anything, trust me i check the mattress and everything every time we stay at a Hotel lol. Water pressure and hot water were great! Definitely will stay there again!

2

Ashamarae

16 Feb 2025

·

Stayed 1 night

The staff was very nice, the room smelled bad, dead cockroaches in the tub and bathroom and had to leave right away.

2

Mykaela

28 Jul 2025

·

Stayed 7 nights

I don’t see anywhere to add pictures, but I have pictures of a couple disinfectant wipes that we used on the floor, the light switches, the air conditioner, and other spots that came up completely black! Our toilet also had black stuff around the rim. Our fridge was unusable because it was disgusting. It didn’t have power and there was a ton of mold in the freezer section. We were in NC to help with disaster relief, and that’s the only reason we didn’t just pack up and walk out shortly after arriving. I would never ever stay here again.

10

Adara

17 Dec 2025

·

Stayed 2 nights

The room was clean, love the lobby, basic breakfast needs, very kind staff! Great location we were just minutes from our Asheville amenities.

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Rooms

Rooms are dated but generally comfortable for short stays; noise from other rooms or the street and loud A/C are noted. Wi-Fi can be unreliable, and some enjoy mountain views.

Related guest reviews

8

Kenneth

11 Dec 2023

·

Stayed 1 night

Convenient location with a nice view. Room was clean, comfortable and well maintained. I enjoyed the free breakfast.

8

Hallie

8 Apr 2024

·

Stayed 1 night

Very clean hotel. Ms Barb at the front desk was courteous, professional, and genuinely friendly. Comfortable. Wifi was wonky. Be aware there are no elevators and the bathroom was really small. All in all, would definitely recommend.

10

Kirsten

6 Sept 2025

·

Stayed 3 nights

The room was comfortable, staff were helpful and friendly. I felt welcome. I loved being close the the downtown area in Black Mountain, and was happy I could just walk there or to the Ingles across the street for groceries.

6

ROLF

14 Apr 2024

·

Stayed 1 night

We were unable to connect to wifi. Staff were unable to help and we had to wait in our room for a call from tech support. This wasted our time and when they finally called they were unable to resolve the problem. By then most stores were closed. We asked to speak to a manager and were told that would take 3 days.(Monday). We have been staying at various hotels for 2 weeks on our vacation and this was the first time the advertiaed free wifi was not working. Very disappointing.

8

David

21 Apr 2025

·

Stayed 2 nights

We had a room that faced the street. It was rather noisy. There were NO towel racks in the room. That was very inconvenient and an amazing oversight.

8

Kevin

31 Dec 2022

·

Stayed 19,354 nights

It was fine. Needed a place in a pinch. It's a little overdue for some updates, but our room was clean and comfortable. Pillow was surprisingly awesome. Sound travels easily through the walls/ceiling, so bring earplugs or a sound machine if you're sensitive to that kind of thing.

6

Andrew

20 Apr 2025

·

Stayed 1 night

Pretty good. A bit of a funky smell in the room. Air con quite loud. Serviceable for a night at the price-point. Breakfast was included and decent. Good location.

6

Adam

19 May 2024

·

Stayed 1 night

Quiet, tranquil and in a beautiful area. The room was outdated and kind of gross.

8

Amylou

20 May 2024

·

Stayed 1 night

Unit was clean but old. Needs some new furniture. Good location.

10

Morgan

30 Aug 2024

·

Stayed 1 night

Great view of the mountains, quiet, serene, walking distance to town and grocery if needed:)

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Service

Many praise friendly, welcoming front-desk staff (often mentioning Barb and Don), but there are also repeated reports of rudeness or indifference and slow help with issues.

Related guest reviews

10

Kimberly

8 Jun 2024

·

Stayed 1 night

Our visit was just one night. The lady checking us in was very professional and extremely friendly. The room was clean. The bed was so comfortable. The continental was good. Had a variety of items. The bathroom lights were old, some updating could be done. But all in all it was a good stay. I'd definitely come back.

4

James

18 Dec 2024

·

Stayed 3 nights

Pathetic front desk staff when we checked in as well as the next two evenings. The woman would not speak unless spoken to and was ambivalent at best. It’s like we ruined her evening asking for toilet paper. The breakfast was virtually non-existent. Apples coffee and some cellophane wrapped nasty stuff that no one would eat. No hot food…eggs waffles breakfast meats…nothing. Our son lives in black mountain and we were there to donate our travel trailer to a needy family that lost everything. We get the situation but that is no excuse for poor service and rudeness. We will stay at Hampton Inn next visit.

10

Stephanie

21 Apr 2023

·

Stayed 1 night

The staff were awesome. Huge kudos to Barb and Don.

10

Stephanie

16 Apr 2023

·

Stayed 2 nights

The staff at this hotel are awesome. Barb and Don were great. I cannot think them enough for their concern and kindness while we were there.

10

Barbara

29 Oct 2025

·

Stayed 1 night

Staff was friendly and welcoming. This is an older hotel with many attempts to improve and upgrade the hotel one can tell. One can appreciate that effort. Across from Ingles so we can get meals and hot breakfast. Stayed in BM for family event so this hotel was in great locale.

10

Kevin

27 May 2024

·

Stayed 1 night

Would stay here again. Staff is really friendly.

10

Yolanda

12 Mar 2023

·

Stayed 1 night

I walked in around 5 after a long day on road. Barb was so pleasant and friendly it was nice to see someone who actually likes her job and greeted you with a smile. She also recommended a great place to eat at. Thank you!!

10

CATHERINE

8 Jun 2023

·

Stayed 2 nights

The front desk man went out of his way to help us. I forgot to request a first floor room. Climbing stairs is very difficult for me. He was able to accommodate us and it made our stay wonderful. Many thanks.

6

Rhonda

21 Jul 2024

·

Stayed 2 nights

The people at the front desk Was rude when I checked in and the manage to

8

Howard

26 Oct 2025

·

Stayed 1 night

Even the OJ at breakfast didn’t taste like OJ They don’t clean their grounds especially outside their office Our bathroom looks like the walls are under construction and the lights stained with rust spots and the frig was a mini jackhammer all night! When I checked out and mentioned the matters the clerk didn’t seem to care.

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Location

Consistently praised as convenient to downtown Black Mountain, Asheville, and groceries across the street, with some scenic mountain views and easy highway access.

Related guest reviews

10

Grace

3 May 2024

·

Stayed 1 night

Location of hotel was perfect for my weekend function.

10

Kirsten

6 Sept 2025

·

Stayed 3 nights

The room was comfortable, staff were helpful and friendly. I felt welcome. I loved being close the the downtown area in Black Mountain, and was happy I could just walk there or to the Ingles across the street for groceries.

10

Barbara

29 Oct 2025

·

Stayed 1 night

Staff was friendly and welcoming. This is an older hotel with many attempts to improve and upgrade the hotel one can tell. One can appreciate that effort. Across from Ingles so we can get meals and hot breakfast. Stayed in BM for family event so this hotel was in great locale.

10

steven

25 Jul 2023

·

Stayed 3 nights

Awesome location and convenient

8

Amylou

20 May 2024

·

Stayed 1 night

Unit was clean but old. Needs some new furniture. Good location.

10

Pamela P

19 Sept 2024

·

Stayed 6 nights

Great location that allowed easy access to our activities for the week.

8

Melinda

17 Apr 2023

·

Stayed 2 nights

Very convenient to family. Grocery store right across street. Staff are nice and helpful. Beds very comfortable. Older facility shows a little wear and tear but clean. Very commercial strip but wasy drive and /or walk to heart of black mountain.

10

Morgan

30 Aug 2024

·

Stayed 1 night

Great view of the mountains, quiet, serene, walking distance to town and grocery if needed:)

10

Adara

17 Dec 2025

·

Stayed 2 nights

The room was clean, love the lobby, basic breakfast needs, very kind staff! Great location we were just minutes from our Asheville amenities.

8

Benji

21 Dec 2023

·

Convenient to Black Mountain and Montreat

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Dining

Breakfast is basic and inconsistent: some found it decent or excellent, while others reported limited selection, missing items, or no hot food.

Related guest reviews

8

Kenneth

11 Dec 2023

·

Stayed 1 night

Convenient location with a nice view. Room was clean, comfortable and well maintained. I enjoyed the free breakfast.

10

Kimberly

8 Jun 2024

·

Stayed 1 night

Our visit was just one night. The lady checking us in was very professional and extremely friendly. The room was clean. The bed was so comfortable. The continental was good. Had a variety of items. The bathroom lights were old, some updating could be done. But all in all it was a good stay. I'd definitely come back.

4

James

18 Dec 2024

·

Stayed 3 nights

Pathetic front desk staff when we checked in as well as the next two evenings. The woman would not speak unless spoken to and was ambivalent at best. It’s like we ruined her evening asking for toilet paper. The breakfast was virtually non-existent. Apples coffee and some cellophane wrapped nasty stuff that no one would eat. No hot food…eggs waffles breakfast meats…nothing. Our son lives in black mountain and we were there to donate our travel trailer to a needy family that lost everything. We get the situation but that is no excuse for poor service and rudeness. We will stay at Hampton Inn next visit.

8

Rebecca

30 May 2025

·

Stayed 3 nights

Very comfortable and clean. No hot food for breakfast as shown in pictures. No jacuzzi as listed on site. Pool was out of service. The bathroom door needed painting and there was a huge cobweb at the top of the curtain.

6

Gloria

1 Oct 2025

·

Stayed 1 night

The continental breakfast failed, no milk for cereals. No hot food: eggs, sausage or bacon and pancakes available. Danish sweets were expired, I enjoyed the coffee and orange juice, nothing else available to enjoy/eat.

8

Esther

25 Mar 2024

·

Stayed 1 night

We stayed here for a night as part of a road trip, plenty of food options close by and a supermarket directly across the road. I chose it thinking I'd get a nice view of the mountains but arrived a little too late and ended up with a room at the back which was quite dark. Never mind! Room was clean and had everything we needed. Breakfast wasn't great, just ok, waffles were the only decent fresh item and I don't eat them, kids were happy though! Around 15mins to Asheville which is a cute place with tons of restaurants.

6

Shrenik J

31 Mar 2024

·

Stayed 2 nights

Free Breakfast but 8:00Am No milk and Bagel but no real butter or no cream cheese, ,asked for Manager but no one to listen

8

Howard

26 Oct 2025

·

Stayed 1 night

Even the OJ at breakfast didn’t taste like OJ They don’t clean their grounds especially outside their office Our bathroom looks like the walls are under construction and the lights stained with rust spots and the frig was a mini jackhammer all night! When I checked out and mentioned the matters the clerk didn’t seem to care.

10

Amy

28 Sept 2024

·

Stayed 2 nights

The breakfast provided was excellent. The rooms were clean and comfortable.

8

Lauren

2 May 2025

·

Stayed 1 night

Lovely staff, clean neat and tidy rooms, excellent continental included breakfast, and tight across the road from petrol stations, grocery stores and takeaway

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $82	7 $88	8 $114	9 $226	10 $226
11 $114	12 $103	13 $102	14 $102	15 $105	16 $216	17 $195
18 $130	19 $110	20 $135	21 $102	22 $114	23 $208	24 $171
25 $114	26 $97	27 $97	28 $97	29 $97	30 $130	31 $130

Su	Mo	Tu	We	Th	Fr	Sa
1 $81	2 $81	3 $81	4 $81	5 $81	6 $114	7 $114
8 $81	9 $97	10 $103	11 $97	12 $81	13 $89	14 $97
15 $81	16 $81	17 $87	18 $81	19 $81	20 $81	21 $86
22 $81	23 $81	24 $81	25 $81	26 $114	27 $114	28 $81
29 $81	30 $89

Quality Inn Black Mountain-Asheville East

Prices for Quality Inn Black Mountain-Asheville East

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds

Guest reviews of Quality Inn Black Mountain-Asheville East

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Quality Inn Black Mountain-Asheville East

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