Days Inn by Wyndham Conover-Hickory

From the time we checked in things went wrong. The front desk wouldn’t charge the room to a different card than what was on file. She said she couldn’t but I think she was being lazy. The pool had paint chips coming off the bottom of the pool. The front desk informed us an “employee” who worked there had 3 machete knifes on him but he was actually a long time tenant. We wanted a refund for the room because we felt unsafe and we wanted to leave. She refused to give us a refund and offered to move us to the other side of the hotel. That wasn’t going to make us feel any safer. The lock on the door barely locked. So we put a chair under the knob. They missed a used washcloth hanging over the shower curtain rod. It’s been the worst customer service I’ve ever experienced. They didn’t care that we felt unsafe and we wanted a refund to find somewhere else to stay.

Fights in parking lot between traveling trades crews. Limited parking for trucks w trailers. Domestic dispute required police in adjacent room. Limited breakfast items, recycled multiple days. Rusting fixtures above vanity bath area.

When I booked this stay I requested a 1st floor room when we checked in there was no 1st floor available...... he did say he was able to find one...although during our entire stay the 1st floor was completely empty! The room he put us in was under I guess some riff raff people that seem to stay there long term... very scary people and noise throughout the day and night. At breakfast which they only had biscuits and gravy all during our stay. One morning they let one couple who were very strange bring their dog in to run loose in the dining area in which the dog peed on the floor in front of me and feed the dog on the floor in dinning area and let this dog continue to run loose! Unacceptable! Pool was never vacuumed our whole stay. Trash everywhere especially by our room. Although a couple employees were friendly I would not recommend this hotel to anyone. I stay in Days Inn many times and this is the worse.......

Loved the pool

Only problem was lack of parking for bigger trucks.

The rooms aren't very clean and slightly run down, the outside is also slightly run down. The pool area was the nicest part of the entire place. Breakfast has very little to choose from.

The location was great for visiting Newton, NC. Very nice swimming pool. Room was clean and well stocked with towels, etc.

Although mentioned availability of breakfast on website, there was none. As we left the staff said, “Oh, we would have brought you a bag if you had asked.” Nasty lobby and front; repairs needed. Advertised a pool on the marque, but empty and nasty. Don’t recommend!

conveniently located to the speedway

The unit smelled musty, chairs smelled and bottomed out when sat in The tv channels were limited No fan in the bathroom Shower/tub very small with very low shower head Toilet rocked side to side/was loose People talking outside around 6 am/ loud trucks too Parking was very tight Would have booked a second night but found a better location a couple bucks cheaper

The bathroom and tub was dirty and my room had a awful stench like smoke . I would definitely not be staying here again

Quite possibly the nastiest motel room I have ever occupied. Baseboards falling off the walls around the room along with large wall holes that had been very badly patched. 'Security lock on inside of door looked like it had been sawn off. Broken furniture that had been terribly patched with screws and raw wood, even duct tape. Toilet rocked like a boat in choppy water; tub rim, counters, bedspreads, flooring and chairs covered in cigarette burns. Barely any guests but there was way too much late night foot traffic, cars blasting old school boom box while idling in the back parking lot. Note: the local raceway is very nearby thus it zoom-zooms late into the everning. One pack of coffee for the dirty pot and one pack of creamer that was so old, it came out in a hard chunk. No TV guide as the 'buttons' were plastic dime store replacements of some sort, that the batteries kept falling out of. Ridiculous. Ended up using dog's blanket to spread on top of the bed in order to sleep. Left next morning to head to the nearest truck stop for a shower, a cup of coffee and to brush my teeth. My living conditions in two foreign wars did NOT prepare me for this one. Inexcusable.

Sketchy. Some dead roaches low water pressure

Property overall was what we expected. We had a non-smoking room that had clearly not been non-smoking. The entire room and the bed linens had a distinct odor of stale cigarette smoke. The jacuzzi tub was missing half the buttons, had a large hole in the front edging, and I don't even know what to make if the top portion with missing pieces and silicon seals. Needless to say it did not get used. A dirty washcloth was caught in the top of the shower curtain. There were dead bugs in the corner of the bathroom. The refrigerator did not work and smelled musty. Would have expected this from a $90/night room, not a $180/night room. The edging around the tub was loose and a trip hazard. The shower overall was nice and hot and had good water pressure.

Filthy room. Clearly had not been cleaned.

I didn't eat there I saw roaches in the Room Bad choice on my part

My nephew and niece couldn't swim. Roaches in room found quite a few

Took the kids down to see a race at Hickory Speedway. Booked the room at one of the closest hotels. We walked in the first non-smoking room and it smelled like cigarettes. The person at the desk was very accommodating and switched us to a new room. The new room was filthy with black mold in the air conditioning. I never leave reviews

The room smelled bad, was dirty and dank. The AC unit was falling apart and the bathroom seemed to have sealing issues and moldy looking substance around the base. It was just a really unsatisfactory stay.

THEY HAD BUGS IT WAS SOOO Dirty

Dated room, for 150 i expected a bit nicer i must be cheap

The ambiance of the cigarette burns on the plastic surfaces in the bathroom gave off a country charm against the noisy backdrop of the Nascar engine whine in the distance from the race way a block away. Great check in experience. For under $100, its the Ritz Carlton and I expect no less. Hotel last updated during the Nixon presidency.

Older facility and prevalent noise ruins the area.

This is a good location.The room was Clean and updated. Comfortable bed. A clean room is so important and this one delivered.

The staff are wonderful. Everyone from the front desk ladies and gents to the cleaning staff are very kind. The rooms are spacious and clean. The morning hot breakfast was so delicious and so many items

Needs updating

The unit smelled musty, chairs smelled and bottomed out when sat in The tv channels were limited No fan in the bathroom Shower/tub very small with very low shower head Toilet rocked side to side/was loose People talking outside around 6 am/ loud trucks too Parking was very tight Would have booked a second night but found a better location a couple bucks cheaper

By looking at the property you would think it’s just okay of a place, nothing fancy but the first time I stayed here because of the cost, very reasonable$$$. The rooms are renovated, super nice inside, very clean and the beds are very comfortable!! I really like the place a lot, the hotel staff are always so friendly so now i always stay here on a regular basis. I riley loved the hot breakfast with eggs,waffal,bisscitus,sossageand socage petties ,gravy, yogurt, fruit, donuts, two tips of bred and orange and apple juices

My friend and I were in town for one night to see a show at Newton Performing Arts Center. From the moment we checked in until we left we had a great experience. The owners are lovely people, and their kids even got off the school bus at the hotel that afternoon, so it was cute seeing their family dynamic. It’s an older motel, for sure, but they do a good job of keeping it clean and presentable. We don’t require anything fancy for just a night or two…just a place to sleep. Everything was clean, there were no bugs at all, the beds were comfortable, and at night it’s very well lit (we are two women, so safety is important!). It’s a very laid back place. The man who checked us in (I’m assuming the owner) was so funny and joked around with us. It was just a very pleasant experience!

I was exhausted and got a great night's sleep. It was very quiet.

Was treated unprofessionally with discrimination. Did not even help and walked off from the front desk after saying he wanted me to get double charged! Unacceptable! Will contact corporate!

They had bug the room smelled the staff chared me extra deposits and they were rude.

Everything was just fine! Front desk staff always kind and pleasant! Great place. Staff super nice from main desk to housekeeping.

Room clean and housekeeper came. Not like were the absents of Kleenex; no shampoo, lotion and liquid body soap in dispensers inside the shower/tub. Poor electrical receptacles (too lose fitting and none around the coffee maker) Coffee maker did not have coffee packs available. Breakfast was only self serve items. Night desk clerk was not friendly.

Liked breakfast. Staff was friendly. Hotel refrigerator not working, has to move to different room where lightbulbs were missing. Bathroom sink leaked from hot water when turned on. Tv has to be revamped to work and the hotel needs to be reconditioned and updated.

Front desk man was extremely rude. Didn’t want to accept our third party booking & wanted to charge us 150$ for a deposit that would take 7-10 days to be refunded. Gave him our credit card (easy to dispute because it seemed sketchy) wouldn’t accept it. Said it had to be our bank account. Absolutely NOT. Wouldn’t let us check in, said he couldn’t be the one to refund us. I called hotels.com to get the issue resolved, they reached out to the hotel and he was rude to them also. They said he had to process the refund and he refused. So we’re our 100$ for a room we didn’t even get to stay at. Disputing it with our bank as fraud and reported to the BBB. We recorded the whole ordeal.

Night staff was rude

The property was outdated, dirty and smelly. The morning female staff did give me another room that was a bit cleaner and did not smell as bad. They refused to give me a refund, not even a partial refund, so we stayed the 3 nights, we did not have other options. The evening male staff was racist and rude. He yelled at me through out he conversation, telling me I must not understand English. The breafast pictures were not accurate. I will not stay here again. This was my worst hotel experience in my 25 years of traveling and staying at varies properties.

They were very professional our first room the air conditioner didn't work she had no problem with missing a room that air conditioning didn't work they deliver towels to our room and they were very nice and versatile and very professional

By looking at the property you would think it’s just okay of a place, nothing fancy but the first time I stayed here because of the cost, very reasonable$$$. The rooms are renovated, super nice inside, very clean and the beds are very comfortable!! I really like the place a lot, the hotel staff are always so friendly so now i always stay here on a regular basis. I riley loved the hot breakfast with eggs,waffal,bisscitus,sossageand socage petties ,gravy, yogurt, fruit, donuts, two tips of bred and orange and apple juices

Lovely quiet stay. Property is a bit older, but was perfectly adequate for what I needed.

The ambiance of the cigarette burns on the plastic surfaces in the bathroom gave off a country charm against the noisy backdrop of the Nascar engine whine in the distance from the race way a block away. Great check in experience. For under $100, its the Ritz Carlton and I expect no less. Hotel last updated during the Nixon presidency.

It was very close to the hospital where my great grandson was born. It was a short drive across the bridge.

Only problem was lack of parking for bigger trucks.

Older facility and prevalent noise ruins the area.

This is a good location.The room was Clean and updated. Comfortable bed. A clean room is so important and this one delivered.

The location was great for visiting Newton, NC. Very nice swimming pool. Room was clean and well stocked with towels, etc.

conveniently located to the speedway

My friend and I were in town for one night to see a show at Newton Performing Arts Center. From the moment we checked in until we left we had a great experience. The owners are lovely people, and their kids even got off the school bus at the hotel that afternoon, so it was cute seeing their family dynamic. It’s an older motel, for sure, but they do a good job of keeping it clean and presentable. We don’t require anything fancy for just a night or two…just a place to sleep. Everything was clean, there were no bugs at all, the beds were comfortable, and at night it’s very well lit (we are two women, so safety is important!). It’s a very laid back place. The man who checked us in (I’m assuming the owner) was so funny and joked around with us. It was just a very pleasant experience!

I was exhausted and got a great night's sleep. It was very quiet.

Great and friendly place everything was clean and the breakfast was great. Our room was clean and smelled fresh upon arrival and housekeeping kept it clean during our stay. A great visit as always!

When I booked this stay I requested a 1st floor room when we checked in there was no 1st floor available...... he did say he was able to find one...although during our entire stay the 1st floor was completely empty! The room he put us in was under I guess some riff raff people that seem to stay there long term... very scary people and noise throughout the day and night. At breakfast which they only had biscuits and gravy all during our stay. One morning they let one couple who were very strange bring their dog in to run loose in the dining area in which the dog peed on the floor in front of me and feed the dog on the floor in dinning area and let this dog continue to run loose! Unacceptable! Pool was never vacuumed our whole stay. Trash everywhere especially by our room. Although a couple employees were friendly I would not recommend this hotel to anyone. I stay in Days Inn many times and this is the worse.......

Probably won’t be back! It was semi clean. Shower water temp would change on its on from warm to scalding. Their free breakfast some store bought donuts in a pkg, everything microwave cooked.. had toast & coffee.

Great location friendly staff great room clean!!! and i love the hot breakfast in the morning!!! What else could you ask for.

The lady checking us was nice, but the man checking us out needs customer service training. He had ZERO customer service with no eye contact. We had 4 adults and 1 child and only 3 bath towels, one shampoo, no conditioner and one soap. Room smelled musty and the breakfast was all sweets! Would not recommend.

The room was adequate although it has seen better days. Had to share the soap between the bathroom sink and tub. Breakfast was a disappointment. All processed foods, packaged muffins-donuts-cinnamon swirls. Waffle machine burnt waffle and then ran out of batter. Artificial orange juice and no fresh fruit. Coffee was OK.

Although mentioned availability of breakfast on website, there was none. As we left the staff said, “Oh, we would have brought you a bag if you had asked.” Nasty lobby and front; repairs needed. Advertised a pool on the marque, but empty and nasty. Don’t recommend!

Liked breakfast. Staff was friendly. Hotel refrigerator not working, has to move to different room where lightbulbs were missing. Bathroom sink leaked from hot water when turned on. Tv has to be revamped to work and the hotel needs to be reconditioned and updated.

Room was passable. Breakfast was a joke. The room price doesn't match the breakfast offered.

By looking at the property you would think it’s just okay of a place, nothing fancy but the first time I stayed here because of the cost, very reasonable$$$. The rooms are renovated, super nice inside, very clean and the beds are very comfortable!! I really like the place a lot, the hotel staff are always so friendly so now i always stay here on a regular basis. I riley loved the hot breakfast with eggs,waffal,bisscitus,sossageand socage petties ,gravy, yogurt, fruit, donuts, two tips of bred and orange and apple juices