Name: Microtel Inn & Suites by Wyndham Hillsborough
Address: 120 Old Dogwood Street, Hillsborough, North Carolina, United States of America, Hillsborough, North Carolina, US
Price range: US$67–US$128 per night
Rating: 7.38

What guests think

At Microtel Inn & Suites by Wyndham Hillsborough, reviews highlight a budget stay with friendly staff and convenient highway access, but frequent reports of dated rooms, pests, and maintenance issues like broken elevators, weak Wi-Fi, and unreliable hot water.

Cleanliness feedback is inconsistent, ranging from stained or sticky carpets and visible bugs to reports of acceptably tidy spaces. Breakfast quality varies from simple and adequate to limited and poorly stocked. Overall, expect a basic, low-cost stop convenient to I-40, with service that can be welcoming yet inconsistent.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy, but facilities feel worn. Multiple reviews note elevator outages, broken or missing ice machines, exterior doors not latching, and vending or juice machines out of service.

Related guest reviews

4

Jamie

9 Dec 2024

·

Stayed 5 nights

No cups for a couple days … no cream for coffee for 3 days .. these are minor things a hotel should never go with out ..no smiles or greeting .. almost like your in there way ..building could use some attention .. stains on floors and furniture . I stayed in a microtel in New Hampshire it was amazing . 9 out 10 even … that’s why I thought with the name I can’t go wrong .. Hillsborough gets. 2 out 10

6

David

9 Oct 2023

·

Stayed 3 nights

Got to the room late. Went for ice from a first floor room. No ice. ALL signs say ice on first and second floors. Went to second floor like signs says. No ice maker at all. Asked front desk. Ice on third floor. Could have told me on checkout. Story goes on, remote didn’t work. Open sockets with no cover plates - FIRE SOURCE! You should know better. Hotel sucks with all of the smokers right out front. Bad management. Hotels.com should be ashamed. I’m back to Marriott.

6

Audra

2 Nov 2023

·

Stayed 1 night

I thought that the hotel was nice. My mom got a good night sleep and really enjoyed your bathtub. It was a little noisy, but I think that was related to the construction going on. You need to restock your vending machines because they had no drinks available.

4

Tina

6 Mar 2024

·

Stayed 1 night

Out of orange juice and apple juice again

6

Jeremy

3 Mar 2023

·

Stayed 1 night

Breakfast was definitely lacking. Waffle mix empty and had to wait 20 minutes for staff member to refill and replace. No utensil for removing waffle from iron. No butter. No juice options as dispenser was broken and there were no substitute choices such as small bottles or cartons available. Room was fine. Just needed a place to sleep for the night. Wouldn’t choose again if other reasonable options available.

4

Walter

22 Aug 2025

·

Stayed 1 night

The hotel needs to be updated. The outside door doesn't close easily at night. The desk clerk doesn't work at the front desk. My light in the room only worked from one of the switches near my bed. I had to turn on the bathroom light to find a working light switch.

10

Terri

13 Feb 2025

·

Stayed 2 nights

Easy parking. I felt very safe traveling alone.

8

David

8 Nov 2025

·

Stayed 1 night

Parking was wonderful with easy access in and out of the hotel. The room was quite comfortable and easily met our needs for our stay.

6

Joel

16 Apr 2024

·

Stayed 2 nights

Bed was very hard and uncomfortable...carpet in hallways were very stained and hallways smelled of urine. Elevators were broken.

6

Patricia

3 Aug 2025

·

Stayed 2 nights

No ice in the whole place. Machines all broken.

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Cleanliness

Cleanliness is inconsistent: many mention stained or sticky carpets, musty or smoke odors, and sightings of roaches or ants, while others found spaces acceptably clean.

Related guest reviews

6

Naomi

17 Jun 2025

·

Stayed 18 nights

Clean on the surface, but there were roaches

8

Shana

14 Jul 2024

·

Stayed 2 nights

We stayed 2 nights. The staff was wonderful. I asked for some plates and extra towels, and they were more than happy to help. The room was clean other than the carpet. Keep your shoes on. After my shower, the floor felt sticky. When i wiped my feet with a damp towel, the towel was black. Overall, it was a good experience.

4

Anthony

20 Sept 2025

·

Stayed 2 nights

It was not bad… but not good. The room had a mild. moldy smell. The rug needed to be cleaned. Breakfast was poor (awful coffee). Nothing awful, but nothing to brag about either. I would not stay there again

4

Rutherford

28 Sept 2025

·

Stayed 2 nights

Musty rooms, a lot of ants in bathroom

2

Eddy

1 Aug 2025

·

Stayed 3 nights

This place is old. The room smelled like mold, and the carpet was dirty. The staff is very friendly and nice, but unfortunately, the condition of the room was very poor.

4

scott

28 Dec 2024

·

Stayed 1 night

The room is very dusty. The coverlet on the bed is stained. There is food spatter on the walls and the drapes. The desk area was stained. The outside of the cabinets in the sink area is dirty with fingerprints and smeared. The wall on the back side of the sink where the air/heat blows is full of dust. The carpeting is filthy.

4

Jason

19 Jul 2025

·

Stayed 2 nights

Super nice front desk staff. Decent, well-kept lobby. Smelly and dank room. Dirtiest and stickiest carpet in a hotel room that I have ever experienced. Desperately in need of a steam cleaning. Cool nook by the window but the drawers were broken underneath of it. Phone didn’t work (couldn’t dial). Fan in bathroom didn’t work. Housekeeping staff wasn’t very friendly. No iron in the room. I’ve stayed at affordable places like this before but I’ve never had this disappointing of an experience. Definitely not a family stay location. Probably fine for a bare essentials survival spot for a single dude. I don’t enjoy doing reviews like this but Wyndham should know.

4

Paul

26 Oct 2023

·

Stayed 1 night

Stayed at this property a couple years ago. It’s gone downhill. Very dirty, carpets are a mess.

4

Jean

1 Oct 2025

·

Stayed 1 night

The rooms were smelly, dirtry

2

ishraka

19 Aug 2023

·

Stayed 2 nights

Hallways are so smelly and room was also smelly and dirty. Showed the receptionist of picture of the dirty room but she said they don’t have any other room available.

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Rooms

Rooms are small and dated with inconsistent amenities; some lack a fridge or microwave, AC can be noisy, Wi-Fi reliability varies, and hot water issues recur. Comfort is mixed, with some guests sleeping well and others finding beds hard or noise intrusive.

Related guest reviews

8

Brenda

4 Sept 2025

·

Stayed 1 night

Should have a microwave and fridge in room.

8

Samuel

11 Jun 2025

·

Stayed 3 nights

Overall very nice room. AC is noisy. Sounds like a ball dropping as it starts.

8

Kevin

19 Sept 2025

·

Stayed 3 nights

Always stay at Microtel when I visit the area. Great value with friendly staff and smooth check-in/check-out. Complimentary breakfasts is nice. However, room quality and wireless access can be very inconsistent from visit to visit.

8

Jeffrey

20 Feb 2024

·

Stayed 1 night

I really liked the quietness. Woman at front desk was very nice, and it was faster than other hotels to get the key. The room was very comfortable and everything worked!

4

Lucinda

15 Apr 2024

·

Stayed 2 nights

The smallest room I have ever stayed in.

8

Peter

23 Mar 2025

·

Stayed 1 night

Comfortable. Not enough hot water.

6

Brian

25 Oct 2023

·

Stayed 3 nights

Room small like a dorm room

2

Sandra

20 Dec 2024

·

Stayed 1 night

hot water in shower would not include cold , dangerous water temperature

8

William

14 Apr 2025

·

Stayed 1 night

Nice location, Wi-fi doesn’t work very well

6

Karla

10 Mar 2025

·

Stayed 2 nights

The hotel itself was nice. The free breakfast consisted of waffles, cereal, frozen sausage biscuits, and breads. The bed and the pillows were hard, the curtains didn't black out the outside light, and there was outside noise. Sleep was elusive. I wouldn't stay there again just because of the hard bed and pillows.

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Service

Service ranges from welcoming and helpful to uneven, with reports of smooth check-ins alongside inattentive or absent front-desk staff, late-checkout refusals, and slow problem resolution.

Related guest reviews

6

Tina L

8 May 2025

·

Stayed 1 night

The checkout person paid more attention to her phone than the guest. Room had a smell had to by air freshener.

6

Jason

5 Oct 2025

·

Stayed 1 night

Pros : Staff was amazing and helpful Cons : Lack of hot water Breakfast , very high in carbs not many options if diabetic or other food allergies

10

Beth

16 Feb 2025

·

Stayed 1 night

Fast and easy check in. Staff is courteous and knowledgeable. The rooms are clean. I did not see any loitering outside. Staff is easily spotted. If there is an issue they are very quick to correct it.

10

Earl

31 Oct 2024

·

Stayed 1 night

The front desk was welcoming when we arrived. When we called down to ask for help because the TV didn\'t work the attention was terrible. "Sorry there is no one here after 4:00 to help with that." Shame on the planning for the property. Things happen when guests check in there should be a reasonable plan in place. After driving hours we looked forward to relaxing and TV was part of the plan. INDIFFERENCE is never attractive. At the end of a LONG travel day it was not acceptable. not what we expect from a Wyndham property

10

Oyinkansola

30 Jul 2024

·

Stayed 2 nights

Staff very helpful throughout my stay. Natasha at the front desk made the check-in process go smoothly

6

Nancy

22 Oct 2024

·

Stayed 2 nights

The room was adequate for the amount of time we spent in it which was mostly sleeping. The front desk might person Latisha was very kind and accommodating. She is a gem!

8

Ismael

9 Nov 2025

·

Stayed 1 night

Friendly staff, check in was smooth, the room was clean and comfortable, convenient to the freeway. I'd stay here again. I didn't like the cigarette smell in the lobby and there was active construction in the hallways.

6

Theresa

14 Sept 2025

·

Stayed 1 night

Employees were very accommodating & friendly. Bed & pillows were comfortable. There were a few issues in that there was no ice (machines broken), toilets sit very low to the ground in the rooms, breakfast mediocre at best & not stocked, musty smell in the rooms. Hot water ran out. I have stayed there on business several times & these things have always been an issue.

6

KIMBERLY

4 Mar 2024

·

Stayed 1 night

At check in, front desk attendant was so interested in what she was watching on her phone that I had to address her four times before she acknowledged me. The next morning at checkout, the same attendant was there and it took me three times addressing her to wake her up from a sound sleep to get my deposit refund. I think Microtel would do well to have surprise visits to see just how poorly their hotels are being managed.

8

Sharon

22 Nov 2024

·

Stayed 1 night

Staff was friendly. Willing to help. Problems solved quickly

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Location

Convenient just off I-40 for reaching Hillsborough, Chapel Hill, and Durham, and practical for short stays. Some guests reported traffic or service noise.

Related guest reviews

8

April

20 Oct 2024

·

Stayed 1 night

Convenient for a one night stay and clean.

6

David

19 Jan 2024

·

Stayed 2 nights

It was close to where I had class for three days.

10

Jeanie

16 Dec 2024

·

Stayed 1 night

I reviewed this property many times because I stay here a lot. Everything I said is absolutely true with the exception of you get right on the road that is at the end of the streetand it just buzzes right into Hillsborough and it’s easy and you have a pre-revolutionary war historical town to walk around in.

8

Michael

30 May 2023

·

Stayed 1 night

We were checked in by Carmen. She is very friendly and helpful. Hotel is located up a lane and cannot be easily seen from main road. All said this hotel is fine for a budget hotel.

10

Amy

21 May 2024

·

Stayed 1 night

Great location, right off freeqay

8

Harriet

1 May 2025

·

Stayed 1 night

Not a luxury property (you already knew that) but clean, comfortable, and quiet. Very close to the interstate and just off a main street but far enough to be quiet. Breakfast was simple but satisfactory, if you aren't expecting an omelet chef. I attend an annual event not far away and I have stayed here every year for 15 years.

8

Jeffrey

23 Dec 2024

·

Stayed 1 night

Quiet! Convenient!

10

Pam Ray

7 Apr 2025

·

Stayed 1 night

The hotel was extremely convenient to I-40 interstate. Staff was friendly.

8

Ismael

9 Nov 2025

·

Stayed 1 night

Friendly staff, check in was smooth, the room was clean and comfortable, convenient to the freeway. I'd stay here again. I didn't like the cigarette smell in the lobby and there was active construction in the hallways.

8

Harry

21 Jun 2023

·

Stayed 1 night

Right off highway, convenient for pet friendly overnight stop while traveling.

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Dining

Breakfast is inconsistent and generally basic, with frequent shortages or broken dispensers and limited variety; a few guests noted recent improvements or enjoyed coffee and waffles.

Related guest reviews

6

steven

2 Nov 2025

·

Stayed 1 night

the hotel website offers 1:00 pm check out for $20 and a 3:00 pm check out for $50 however, the front desk clerk declined our request and stated they do not offer late checkouts … our room was ok. breakfast was disappointing. stale muffins and pastries.

6

Jason

5 Oct 2025

·

Stayed 1 night

Pros : Staff was amazing and helpful Cons : Lack of hot water Breakfast , very high in carbs not many options if diabetic or other food allergies

4

Anthony

20 Sept 2025

·

Stayed 2 nights

It was not bad… but not good. The room had a mild. moldy smell. The rug needed to be cleaned. Breakfast was poor (awful coffee). Nothing awful, but nothing to brag about either. I would not stay there again

10

Margaret

14 Jun 2025

·

Stayed 3 nights

Morning breakfast has improved

6

Jeremy

3 Mar 2023

·

Stayed 1 night

Breakfast was definitely lacking. Waffle mix empty and had to wait 20 minutes for staff member to refill and replace. No utensil for removing waffle from iron. No butter. No juice options as dispenser was broken and there were no substitute choices such as small bottles or cartons available. Room was fine. Just needed a place to sleep for the night. Wouldn’t choose again if other reasonable options available.

8

Harriet

1 May 2025

·

Stayed 1 night

Not a luxury property (you already knew that) but clean, comfortable, and quiet. Very close to the interstate and just off a main street but far enough to be quiet. Breakfast was simple but satisfactory, if you aren't expecting an omelet chef. I attend an annual event not far away and I have stayed here every year for 15 years.

6

james douglas

9 Jun 2024

·

Stayed 4 nights

The breakfast foods were not taken care of well. E.g. There was no milk for 2 days. There was a poor selection of breakfast foods. There wasn't a plug for the tub so we couldn't take a bath. We requested a plug but they didn't have one. Our toilet stopped up and had to be plunged two different days. We wanted to use the house computer but needed password. The office couldn't provide a password. There fore the computer was useless.

10

Patricia

20 Jun 2025

·

Stayed 8 nights

Love the staff and housekeeping; waking up every morning to breakfast and a variety of drinks was really great. I love that coffee is available 24/7 because I work a lot and drink lots of coffee. Definitely would recommend this place; looking forward until the next time.

2

Winthrop

15 Aug 2024

·

Stayed 1 night

This place was absolutely filthy. The halls were dirty, the elevator had duct tape on the threshold, stains on the walls and floors. A lot of the lights did not work in the room and those that did were harsh with fluorescent ballasts buzzing. The room smelled aweful of some mystery odor. The furniture and paint was in terrible shape and the wall behind the bed was a mirror that looked like you could view the room from another room. To top it off, the “breakfast” sandwiches were rancid. If there was ANY other hotel in Hillsborough I wouldn’t have stayed. Never again.

8

Annette

20 Sept 2025

·

Stayed 2 nights

My room was clean and spacious, with a comfortable bed. Breakfast wasn't great, but

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$65
February	US$68
March	US$72
April	US$73
May	US$80
June	US$76
July	US$71
August	US$71
September	US$76
October	US$72
November	US$66
December	US$64

Su	Mo	Tu	We	Th	Fr	Sa
				1 $83	2 $84	3 $89
4 $76	5 $77	6 $77	7 $77	8 $77	9 $109	10 $109
11 $67	12 $77	13 $77	14 $78	15 $85	16 $128	17 $128
18 $78	19 $73	20 $75	21 $71	22 $75	23 $112	24 $115
25 $67	26 $69	27 $70	28 $74	29 $76	30 $118	31 $103

Microtel Inn & Suites by Wyndham Hillsborough

Prices for Microtel Inn & Suites by Wyndham Hillsborough

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible

Standard Room, 2 Queen Beds

Suite, 1 Queen Bed

Suite, 1 Queen Bed with Sofa Bed

Standard Room, 1 Queen Bed

Deluxe Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible

Guest reviews of Microtel Inn & Suites by Wyndham Hillsborough

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Microtel Inn & Suites by Wyndham Hillsborough

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Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $75
20 $73	21 $78	22 $81	23 $77	24 $77	25 $125	26 $119
27 $78	28 $78	29 $78	30 $78