Name: Holiday Inn Express & Suites - Dickinson by IHG
Address: 103 14th Street West, Dickinson, North Dakota, United States of America, Dickinson, North Dakota, US
Price range: $107–$320 per night
Rating: 8.4

What guests think

At Holiday Inn Express & Suites - Dickinson by IHG, guests commonly highlight clean rooms, comfortable beds, a hot breakfast, and a family-friendly pool with a waterslide. Many also appreciate the convenient location off I-94.

Common drawbacks include the slide closing before the pool, occasional hot tub or pool temperature/cleanliness issues, and intermittent maintenance problems like a broken front door. Service is widely praised as friendly and accommodating, though a few guests reported slow or problematic check-ins, billing errors, or difficulty reaching the desk. A straightforward stop suited to road trips and group travel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool with a waterslide is popular with families, but the slide closes earlier than the pool and some reviews noted a cold or dirty pool and a nonworking hot tub. Parking is ample; occasional maintenance issues occurred.

Related guest reviews

10

Jeffery Moe

Dec 9, 2024

·

Stayed 2 nights

Extremely clean, with down to earth caring staff. Would most definitely stay again. Only downfall was that the pool is smaller size BUT this did not affect me as I had my kids swim during a less busy timeframe.

8

Laura

Aug 2, 2024

·

Stayed 1 night

The hotel was clean & the staff was kind. Breakfast was good. Our only complaint was that the pool was open until 10 but they closed the slide at 8pm which was very disappointing.

10

Jon

Apr 3, 2025

·

Stayed 4 nights

Friendly staff and the fastest waterslide on the planet

10

Pamela

Jun 25, 2023

·

Stayed 1 night

Clean, plenty of parking, close to the freeway.

8

Janice

Jan 1, 2023

·

Stayed 2 nights

Friendly staff, good breakfast Pool and hot tub were very dirty couldn’t enjoy didn’t dare get in the cloudy water:(

6

Tami

Feb 9, 2023

·

Stayed 1 night

Waterslide closed at 8 on a weekend night and the swimming pool was open until 10. Hot tub didnt work.

10

Sarah

Apr 28, 2023

·

Stayed 2 nights

Very clean, comfy beds, pool was VERY cold.

8

David

Jul 29, 2025

·

Stayed 2 nights

Clean room. Pool and water slide just ok

10

Jessica

Sep 6, 2025

·

Stayed 1 night

Morning staff was very helpful through the temporary water being shut off for a leak.

6

Vanessa

Sep 22, 2023

·

Stayed 2 nights

The room was great for me and my family. The slide was seriously fast and kept the kids busy. The pool area was okay but the hot tub wasn't fully operational. The jets weren't working so it was just a big warm bathtub.

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Cleanliness

Many guests found the property and rooms very clean with generally good housekeeping. Some reported lapses such as partially cleaned rooms, worn carpet, rough towels, and cloudy pool water.

Related guest reviews

10

Teresa

Mar 13, 2023

·

Stayed 2 nights

I enjoyed my stay.. clean throughout hotel. Good breakfast. Friendly staff..I will go back..

6

Terri

Aug 4, 2025

·

Stayed 1 night

Bed was nice. The room was poorly cleaned and the carpet is old. Towels felt like sandpaper.

10

Aubrey

May 6, 2025

·

Stayed 5 nights

The staff are incredible, always friendly and very helpful. Rooms are very clean and spacious. Breakfast was great every morning we stayed. We make this trip every year and this is the first time we stayed and we will only be staying here from now on.

10

Doug

May 31, 2025

·

Stayed 1 night

Very nice. New and clean.

10

Jeffery Moe

Dec 9, 2024

·

Stayed 2 nights

Extremely clean, with down to earth caring staff. Would most definitely stay again. Only downfall was that the pool is smaller size BUT this did not affect me as I had my kids swim during a less busy timeframe.

10

Melanie

Jun 15, 2025

·

Stayed 1 night

Nice and clean.

10

Marin

Sep 14, 2025

·

Stayed 1 night

Clran, quiet, and check-in was seamless

8

Janice

Jan 1, 2023

·

Stayed 2 nights

Friendly staff, good breakfast Pool and hot tub were very dirty couldn’t enjoy didn’t dare get in the cloudy water:(

10

Gretchen

Mar 23, 2025

·

Stayed 1 night

The room was very clean and pet friendly.

6

Adam David

Sep 17, 2025

·

Stayed 1 night

Went to check in 2 hours after available check in time only to be told the room wasn't ready. They blamed it on short staff. Once we were let in room, it was only partially cleaned and the one bathroom for 6 people had no shower curtain? The floor was a mess during showers&limited us to bathroom use cause you couldnt get ready while another person was in the shower. Also meant using towels to keep the floor safe for walking instead of use for druing off. Not convenient at all.

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Rooms

Rooms are comfortable with soft beds and, in some cases, generous space; several guests also found them quiet. Others experienced noise from halls, nearby rooms, road or mechanical hums; parts of the property feel updated.

Related guest reviews

10

Jeana

May 31, 2024

·

Stayed 1 night

Very nice hotel. Beds are comfy and room was nice sized.

10

Larry

Jul 3, 2023

·

Stayed 1 night

Staff was nice. Beds were comfortable.

10

Aubrey

May 6, 2025

·

Stayed 5 nights

The staff are incredible, always friendly and very helpful. Rooms are very clean and spacious. Breakfast was great every morning we stayed. We make this trip every year and this is the first time we stayed and we will only be staying here from now on.

10

Tom

Jul 6, 2025

·

Stayed 1 night

From the moment we arrived, the check-in experience set the tone for a great stay. The front desk staff were welcoming, efficient, and genuinely attentive—striking that rare balance of professionalism and warmth that immediately makes you feel at home. The room itself was exactly what we hoped for: clean, well-appointed, and solid in every way. Most importantly, it was quiet—a rare luxury that made for a restful night. The overall environment of the hotel was calm and well-maintained, reflecting thoughtful care in both operations and guest experience. Highly recommend for anyone seeking a smooth, comfortable, and peaceful stay backed by excellent service. I’ll absolutely return when I am in Dickinson again.

4

Karen

Jul 20, 2024

·

Stayed 1 night

Bed and room were fine Rest up f hotel not great

8

Bre

Jun 1, 2024

·

Stayed 1 night

Easy check in and the room was clean. The only negative on this stay was I could easily hear the people in the hall and those next door to us while they blowdried their hair and listened to music.

10

Bonita

Jul 31, 2025

·

Stayed 1 night

The hotel beds were soft and comfortable. The room was spacious. The staff was great and we got a late checkout with no extra charge.

8

Richard

Sep 26, 2024

·

Stayed 2 nights

A little noisy. The air conditioner above our room and the road noise. Not sure if we were told there was no house keeping. Would have liked clean towels

6

Debra

Dec 20, 2023

·

Stayed 1 night

The room and common areas were clean. The bed was comfortable. BUT there was an incessant hum in the bathroom that made it difficult to sleep. We assumed that the water slide may have been the cause, but even after the pool area was closed, the noise continued.

10

Amy

Apr 23, 2025

·

Stayed 2 nights

Hotel was great! Staff was friendly, breakfast was hot and good qualty. Beds were comfortable, pillows, and sheets were soft and nice.

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Service

Service is widely praised as friendly, welcoming, and accommodating, with smooth check-ins and helpful staff. A minority reported delayed or unfriendly check-ins, billing errors, or difficulty reaching the front desk.

Related guest reviews

4

Thomas

May 25, 2025

·

Stayed 1 night

Very difficult check in with the hotel charging my credit card twice and debit card once. Showed the charges on my accounts but hotel employee insisted no charges went through. Not enough towels. Overall weak showing in general. Wouldn't recommend. M

10

Aubrey

May 6, 2025

·

Stayed 5 nights

The staff are incredible, always friendly and very helpful. Rooms are very clean and spacious. Breakfast was great every morning we stayed. We make this trip every year and this is the first time we stayed and we will only be staying here from now on.

10

Brittney

Feb 10, 2025

·

Stayed 1 night

We were on a road trip and this hotel had the best staff. Ginny was the best and was so helpful with everything. She made our stay great! We got there early and she got us a room within 20 minutes which was appreciated after a 12 hour drive. She was also helpful in helping us navigate the area as well. Thank you so much!!

8

Arthur

Mar 19, 2025

·

Stayed 1 night

Our experience started off rocky with the front desk guy not being welcoming at all. He didn’t even say hello. He just said “name” and “sign here” throughout the entire interaction. Then when we got into the room and pulled out the sofa bed, it was a bare mattress. We looked in the closet and there was a blanket only. We tried to call the front desk for a mattress pad and sheets but we got a disconnected ring tone. Not busy signal so we couldn’t get a hold of anyone. I had to take my sheet off my bed to give to her and just use a blanket on my bed. The breakfast the next morning was not the greatest either. The pancake machine was broken. The only positive was a soft bed.

10

Myra

Mar 17, 2025

·

Stayed 1 night

Front desk clerk was awesome and friendly

10

Katharine

Mar 25, 2024

·

Stayed 2 nights

The staff was so amazing and accommodating. They went above and beyond to make our stay more comfortable.

10

Josie

Aug 13, 2023

·

Stayed 1 night

Service was wonderful! Front desk staff was friendly and had great tips for restaurants in the area!

10

Elise

Jul 4, 2023

·

Stayed 2 nights

In all my travels, this was the kindest front desk staff I have EVER encountered.

10

Abigail

Aug 6, 2025

·

Stayed 1 night

Miguel did a great job at checking us in and keeping us informed about where we were in the check in process.

6

Adam David

Sep 17, 2025

·

Stayed 1 night

Went to check in 2 hours after available check in time only to be told the room wasn't ready. They blamed it on short staff. Once we were let in room, it was only partially cleaned and the one bathroom for 6 people had no shower curtain? The floor was a mess during showers&limited us to bathroom use cause you couldnt get ready while another person was in the shower. Also meant using towels to keep the floor safe for walking instead of use for druing off. Not convenient at all.

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Location

Convenient just off I-94 with easy access, food nearby, and a practical base for outdoor activities. One review cited noise and safety concerns.

Related guest reviews

10

sheng

Apr 22, 2024

·

Stayed 1 night

Bad location, noisy, unsafe

10

Marinda

Jan 17, 2024

·

Stayed 1 night

Great staff, great location and great beds!!

10

Chantae

Dec 22, 2023

·

Stayed 1 night

Just stayed one night to break up our road trip to South Dakota. Picked this hotel for the waterslide/pool. Also because it has wonderful reviews. It is very clean. Nice staff. Great rooms. Awesome beds. Pillows are a little soft but that's ok. Definitely would stay again

10

John

Mar 20, 2023

·

Stayed 1 night

This is very new hotel so is very clean and fresh. It is very convenient off I-94 and a great stop if you heading east or west. The staff was very friendly, helpful with suggestions for places to eat and even things to do. Nice town, nice hotel. Will stay again.

10

Matthew

Aug 24, 2023

·

Stayed 2 nights

Great place with excellent staff. Nice pool area with a hot tub. Highly recommend for cyclists especially if you are taking a rest day. Quiet, Laundry, food nearby. Right off the Adventure cycling route.

8

Lynette

Mar 19, 2025

·

Stayed 1 night

Stayed one night. Clean, comfortable, and easy access. Would stay again if in the area

8

Edward J

May 25, 2025

·

Stayed 1 night

Good location

10

Pamela

Jun 25, 2023

·

Stayed 1 night

Clean, plenty of parking, close to the freeway.

10

Penny

Aug 26, 2023

·

Stayed 4 nights

An enjoyable 5 day stay as a jumping off point for adventures riding the Maah Daah Hey Trail and enjoying Medora.

10

Michael

Dec 14, 2024

·

Stayed 2 nights

Staff was great and good location.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently described as hot, tasty, and well-stocked with good variety. Several reviews reported inconsistencies, including broken equipment, subpar flavor, or items seeming off.

Related guest reviews

8

Susanne

Aug 23, 2024

·

Stayed 1 night

Everything was great, the breakfast need an upgrade, but overall a great experience.

10

Heidi

Jun 29, 2025

·

Stayed 1 night

This location has friendly and very helpful staff. It also has good breakfast choices.

10

Aubrey

May 6, 2025

·

Stayed 5 nights

The staff are incredible, always friendly and very helpful. Rooms are very clean and spacious. Breakfast was great every morning we stayed. We make this trip every year and this is the first time we stayed and we will only be staying here from now on.

6

Kayla

Aug 22, 2023

·

Stayed 1 night

Dirty property old food for breakfast front desk never around

10

alan

Apr 8, 2023

·

Friendly staff, pleasent check-in. Great restaurant adjacent to parking lot, and the best hotel breakfast buffet we've had in a long time !

2

Janet

Oct 9, 2023

·

Stayed 1 night

The room had too much for breeze, couldn’t breathe made me sick all night. Had to go out and get my own bedding. Terrible place stuff not great. No management on duty milk with sour at breakfast. Will never stay at a Holiday Inn again.

6

Lance

Feb 22, 2024

·

Stayed 1 night

The front door was broken so you had to manually close it which isn’t easy. The one door also almost fell off the hinges. We stay at HIE a lot and the breakfast is much better. They had the same basic options but it just seemed sub par to the other locations we have stayed. We ate it but also threw away more than we ever do due to the taste.

10

Joaquina

Feb 24, 2025

·

Stayed 2 nights

Normally come around this time of year for sports tournament, very clean, staff was well prepared and breakfast was always stocked

10

Amanda

Apr 13, 2025

·

Stayed 2 nights

Really nice hotel. Stayed for a basketball tournament and was very accommodating for multiple families. Fun was had by all. Very clean and breakfast was hot and tasty.

10

Amy

Apr 23, 2025

·

Stayed 2 nights

Hotel was great! Staff was friendly, breakfast was hot and good qualty. Beds were comfortable, pillows, and sheets were soft and nice.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $254	18 $224	19 $205
20 $170	21 $311	22 $223	23 $223	24 $224	25 $214	26 $203
27 $162	28 $234	29 $203	30 $258

Su	Mo	Tu	We	Th	Fr	Sa
				1 $299	2 $254	3 $281
4 $171	5 $209	6 $258	7 $268	8 $268	9 $320	10 $265
11 $161	12 $198	13 $171	14 $235	15 $192	16 $176	17 $175
18 $121	19 $160	20 $192	21 $210	22 $203	23 $200	24 $165
25 $107	26 $151	27 $152	28 $138	29 $122	30 $124	31 $121

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About this property

Location

Room options

Suite, 1 King Bed (Extra Floor Space)

Suite, 1 King Bed

Suite, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed, Pool View

Suite, 2 Bedrooms

Standard Room, 2 Queen Beds

Standard Room

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Dickinson by IHG

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Prices for upcoming dates