Name: Roosevelt Grand Dakota SureStay Collection by Best Western
Address: 532 15Th Street West, Dickinson, North Dakota, United States of America, Dickinson, North Dakota, US
Price range: $87–$187 per night
Rating: 7.15

What guests think

At Roosevelt Grand Dakota SureStay Collection by Best Western, guests report a mix of friendly service and convenient location alongside dated facilities, uneven cleanliness, and maintenance issues ranging from worn carpets and dim lighting to malfunctioning fixtures and pools.

Many appreciate the pool area, on-site bar, and easy parking, though some mention cleanliness concerns and noise from poolside rooms. Room comfort varies: some find beds comfortable and suites spacious, while others cite dark lighting, musty smells, and aging decor, plus occasional issues with TVs or air conditioners. Breakfast feedback is often critical for quality and restocking, though a few guests said it was good. Overall, expect an older property with conveniences but inconsistent upkeep and experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are popular, with several noting a large pool area and an on-site bar/grill and small casino; parking is easy. Many also report worn common areas, occasional pool or hot tub cleanliness/temperature issues, and sporadic door or elevator problems.

Related guest reviews

8

Stephanie

May 26, 2024

·

Stayed 1 night

The side doors of the hotel didn’t lock-anyone could enter the hotel.

8

Adrianna

Aug 29, 2025

·

Stayed 3 nights

Property was very clean. Breakfast was great! Pool was great temp and clean. Room AC unit and public Hot tub was VERY dirty, brown film stayed on the wall when jets were on, water had a green color and fog to it, very gross. Would stay again if i knew the hot tub was clean!

8

Rhonda

Nov 17, 2025

·

Stayed 1 night

Parking was easy.

4

Garett

Aug 14, 2024

·

Stayed 2 nights

Nice bar and grill, AC in the rooms don’t work very well, garbages outside the doors are full, no elevators, hard to get around in the hotel.

8

Brittany

Nov 15, 2025

·

Stayed 3 nights

Easy parking

8

Donna

Sep 14, 2025

·

Stayed 1 night

Great pool area with tables to have a beer/snacks at. Hot tub decent. Connected restaurant served good bar food, mini casino with dealers, nice Montana lobby, big space.Room a little musty smelling. Overall decent for price.

10

Kathy

Sep 12, 2025

·

Stayed 1 night

Freindly staff, we enjoyed the pool and hot tub. We will stay here again.

8

Maria

Sep 6, 2025

·

Stayed 2 nights

They had a nice bar/grill on site with happy hour. The pool was nice.and clean. The carpets through out the hotel needed updating but otherwise to facilities were nice

8

Rick and Sandy

Aug 31, 2025

·

Stayed 4 nights

Great hot items for breakfast, nice area, very convenient to freeway and dining options, comfortable room. Lovely hot tub and pool. Limited laundry facilities and flooring (carpet) in bad need of replacement. Enjoyed our stay!

6

Darchelle

Aug 3, 2025

·

Stayed 1 night

This hotel is fine and clean enough. The building is old and needs updating. The fitness center didn't have operating equipment. The room was big and clean enough to stay one night while passing through.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is inconsistent, with repeated mentions of stained carpets, peeling wallpaper, mold or musty odors, and poorly cleaned bathrooms or tubs. Some guests did find rooms clean.

Related guest reviews

2

Nicholas

Aug 2, 2025

·

Stayed 1 night

Room was gross. Peeling wallpaper, bathroom had fruit flies everywhere, cob webs in corners, small holes in walls. Grounds were overgrown. Exterior door into the hotel did not lock. Anyone can get in.

4

Melissa

Aug 9, 2025

·

Stayed 1 night

Huge stains on mattress in 213. Looked like blood and blood splatter on sides and top. Didn't sleep in that bed. Won't stay again. Check-in person did not know how to check in and very slow.

6

Erika

Aug 17, 2025

·

Stayed 1 night

Friendly staff and room was clean.

2

Jessica

Jun 28, 2025

·

Stayed 1 night

This was one of the worst experiences I have ever had at a hotel. I wish I would have spoke up to the front desk after checking in but it was late at night with only a few hours to catch some sleep. And we had spent the last few days packing and loading up our UHaul and were just too exhausted to try and change rooms. Upon walking into the room there was a large area on the carpet that looked like vomit, not just a stain, clearly something that was not even attempted to be cleaned as there was “chunks” visible. There was what appeared to be blood splattered all over the entryway of the room, the bathroom door, and bathroom wall. The sheets were not clean, either dirty sheets were used to make the bed or they simply made the bed with the sheets the previous person in that room had. We had a blanket with us we laid on top of the comforter to sleep on top of. The corners of the room had cobwebs so large I can’t imagine the last time the room was vacuumed. There was mold all around the bathtub and shower curtain. The bottom of the tub was missing large pieces of whatever material it’s made out of and the drain was broken. There was even a large tree branch in the chair, the least disgusting detail of the room, but it just shows they didn’t bother to clean at all. This room would be unacceptable for any cost, but for almost $200 a night is ridiculous! Save yourself the trouble and DO NOT get a room here.

2

Timothy

Sep 27, 2025

·

Stayed 2 nights

Do not stay here Old and dirty rooms Rude staff Stains on the carpet, mold on the shower curtain, sink did not drain Overall smell in the hallway

4

Chandal

Dec 12, 2025

·

Stayed 1 night

Room was terribly disappointing and not clean

6

Linda

Oct 18, 2025

·

Stayed 1 night

Room 338 had torn carpet in multiple places. It was not well lit. The bathroom was not clean, with dirt and hair all over the tub. The bed and pillows were comfortable. Breakfast started at 6 am, but there was no coffee. The food was great, but not well stocked. If maintained better, this would be a wonderful hotel.

10

James

Dec 30, 2025

·

Stayed 2 nights

Clean room with all needed amenities , friendly and helpful staff . 😊 .

2

Meri-jo

Aug 10, 2025

·

Stayed 3 nights

The good thing was you couldn’t hear people in the other rooms. The facility was awful. It stunk of smoke and musty. Thank goodness we had an outer room with a window to open. The rooms were dark and dank. Very depressing. The breakfast served pancakes and French toast that were hard as hockey pucks. The service at the facility was unfriendly, however the booking agent was great. The hot/cold were reversed, the internet was out more than working. The outer back door was broken and did not lock. The carpet was duck taped. The towels had holes in them. The keys had to be reprogrammed several times. The lamp shade was ripped. We were there with a group in 5 rooms. All were grossed out. Other patrons were asking us about some of the same issues. The tv didn’t work in one of the rooms. The tiny refrigerator rattled, popped and groaned. Some had the water back up in the bathrooms. And this isn’t everything that was unacceptable.

4

Dixie

Sep 27, 2025

·

Stayed 2 nights

Wall paper peeling off wall in the room. Smelled old and musty. Lighting very dim even in bathroom. Short staffed for breakfast, only one person, couldn't keep up.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally dated with dim lighting and aging decor; comfort is mixed, with some praising comfortable beds and spacious suites while others report hard mattresses, noisy poolside rooms, and occasional issues with AC, TVs, or Wi-Fi. Several noted chlorine smells or light from interior pool-facing doors.

Related guest reviews

6

Alicia

Oct 3, 2025

·

Stayed 2 nights

The carpets are disgusting. The front desk was not helpful or friendly upon check in. I was placed by the stairwell and it was loud, the door shut and opened constantly.

8

Julia

Jul 22, 2025

·

Stayed 1 night

Quiet rooms even with the pool below. Electric outlets in rooms are old.

8

Brenda

Oct 17, 2024

·

Stayed 2 nights

Needs updates to the rooms. Lobby area was good and continental breakfast was okay. No blackout drapes for poolside rooms so the light shined in which was hard to get to sleep.

10

Nina

Jul 28, 2025

·

Stayed 1 night

Large King suite was very comfortable with larger size refrigerator. Room was very clean, comfy bed and pillows. Pretty decent breakfast with scrambled eggs, sausage, pancakes, donuts and usual offerings of cereals etc…Beautiful lobby, well decorated

8

Ronald

Jul 26, 2025

·

Stayed 1 night

While the check in was very quick and very hospitable and the room was very clean and well appointed, the internet service was very slow. Not all devices could be connected.

8

Kari

May 12, 2025

·

Stayed 2 nights

Free breakfast was good with pancakes, biscuits & gravy, coffee & several types of cereal. There was very loud wedding reception late into the night that we could hear from the room. The furniture in the room was very dingy. The window sill was broken. Staff was friendly.

8

Cary

Sep 15, 2024

·

Stayed 2 nights

Nice, clean property and rooms, but the room, despite being a "non smoking" room still smelled like old stale cigarettes. Seemed like they converted an old smoking room into a non smoking room, and couldn\'t completely get the baked in smell of cigarette smoke out of the walls and carpet or something.

4

Travis

May 5, 2025

·

Stayed 1 night

First off, the staff were friendly, and the room was perfectly adequate. Breakfast was ok too. My problems started after the drunks left the bar at 1am. They immediately went to the pool and were extremely loud and obnoxious. This combined with the acoustic effect of the pool to the rooms with glass doors… it was awful. I still managed to fall asleep. I wish this was the end of it. One of the drunk guests proceeded to donkey kick the door to the room about every hour to wake his companion up. I presume from the noise that followed he did not have a key and wanted more booze from the room. I cannot overstate how loud this was. I sleep like a rock. I stayed here while passing through, just hoping to get some sleep and get back on the road. I stay in hotels along 94 a couple times a month. This was my worst experience ever. I will not be staying here again.

6

BRENDAN

Jul 12, 2024

·

Stayed 2 nights

We arrived around 9pm. Us and 3 other groups waited for 25 minutes to check in as the associate was busy closing the pool down for the night. We could tell they were short staffed. She was pretty quick once they were at the desk. We stayed in a king suite. The view was of their 100%, no-outside-window-and-completely-indoor pool, 10ft away from our 1st flood, walk-out patio door. Our AC blew in the scent of 25 people soaking up heavily chlorinated pool water. The bathroom wasn't awesome. The shower curtain was clean, but the top screws of the shower curtain bar were completely out of the wall and the whole ensemble was sagging into the restroom. There were a couple of ants that crawled up through some small crack in the flooring by the toilet. The towels were clean. The toiletries provided were okay. The bed springs were worked, but not squeeky. Not uncomfy, but also not comfy. My bed at home is definitely better. It would have possibly been a bit better if we could get extra pillows, but they didn't have any to spare. We tried the continental breakfast on one of our two days. The eggs were reconstituted and the sausage links were meat-mush. The yogurt and juices provided were all off-brands, but tasted normal. We opted for a cafe in town for our last breakfast. Overall, it was about $160 per night, after taxes on a busy holiday weekend. for the price, it was okay. I do think we will probably try a different hotel if we stay in Dickinson again.

8

Mary jo

Sep 17, 2025

·

Stayed 1 night

Beds comfy. If have kids who swim, room opened to pool which looked very nice. We were on "dog" floor which had a strong chemical smell, but not like dog. Nice breakfast.

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Service

Service feedback is mixed: many found staff friendly and helpful, but others reported rude or unresponsive interactions, long waits at check-in, short staffing, and limited housekeeping unless requested. A few guests raised security concerns about side doors or keycards handled without ID.

Related guest reviews

10

Patricia

Apr 13, 2024

·

Stayed 1 night

The check-in person, Elaine, was so kind and helpful. She set the tone for a great experience. She is the reason we decided to stay another night.

6

Mandy

Mar 20, 2023

·

Stayed 1 night

Nice hotel as far as rooms. Has live gaming. However our check in experience was not good. When I went to check in there was no one at front desk. So i followed the instructions that stated to use the house phone on the counter and press 0 to contact the front desk receptionist as they had stepped away. Ok, no problem. I tried for over 20 mins to get someone to pick up the phone. Which nerver happened. Finally the lady that was working showed up and got us checked in.

10

Devin

Aug 17, 2025

·

Stayed 1 night

Very nice property convenience and helpful staff

2

Brigitte

Apr 23, 2025

·

Stayed 1 night

I liked that there was a bar and pet friendly but didnt have hot water in the first room, phoe was there with no cord. Had to call from my cell. They moved me rooms and when i asked for my energy drinks from the first room they were gone. No lights worked in second room. I stated to staff my issues and was only told they would take the pet gee off. $25. I do not recommend this hotel

8

HR

Oct 28, 2024

·

Stayed 1 night

Enjoyed the staff.

2

Kelli

Feb 3, 2025

·

Stayed 1 night

Our first room we didn’t even need the key card - just pushed the door open. Then second room we had the front desk gal use her key and just enter. She said she was looking for housekeeping.

2

Shannon

Oct 14, 2024

·

Stayed 1 night

Our check in was rude, followed by misguided directions to our room. Once we got to our room, there was no lights. Not a single light bulb worked. The bedding was dirty, and the shower was filthy. There was mold on the shower curtain, and the water for the shower didn’t work. The water control was broken. When we notified the front desk, fhey said they’d send someone… nobody came. The walls were paper thin, and we could hear the man in the room beside us snoring.

8

Marigebi

Oct 14, 2024

·

Stayed 1 night

Superb staff

6

Dianna

Sep 7, 2025

·

Stayed 2 nights

The thing that upset me the most: our key cards quit working…which happens everywhere…we asked for them to be refreshed. She asked for the room number and refreshed them. She never asked us for ID just handed them over. She didn’t know who we were so she should have asked for ID. That makes the property unsafe to me.

6

BRENDAN

Jul 12, 2024

·

Stayed 2 nights

We arrived around 9pm. Us and 3 other groups waited for 25 minutes to check in as the associate was busy closing the pool down for the night. We could tell they were short staffed. She was pretty quick once they were at the desk. We stayed in a king suite. The view was of their 100%, no-outside-window-and-completely-indoor pool, 10ft away from our 1st flood, walk-out patio door. Our AC blew in the scent of 25 people soaking up heavily chlorinated pool water. The bathroom wasn't awesome. The shower curtain was clean, but the top screws of the shower curtain bar were completely out of the wall and the whole ensemble was sagging into the restroom. There were a couple of ants that crawled up through some small crack in the flooring by the toilet. The towels were clean. The toiletries provided were okay. The bed springs were worked, but not squeeky. Not uncomfy, but also not comfy. My bed at home is definitely better. It would have possibly been a bit better if we could get extra pillows, but they didn't have any to spare. We tried the continental breakfast on one of our two days. The eggs were reconstituted and the sausage links were meat-mush. The yogurt and juices provided were all off-brands, but tasted normal. We opted for a cafe in town for our last breakfast. Overall, it was about $160 per night, after taxes on a busy holiday weekend. for the price, it was okay. I do think we will probably try a different hotel if we stay in Dickinson again.

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AI-generated summary based on recent guest reviews

Location

Convenient location near the interstate, dining, and area attractions like Medora and Theodore Roosevelt National Park. Easy access and generally practical for road trips.

Related guest reviews

8

Alfred

Sep 16, 2024

·

Stayed 1 night

It was a one night stay. Great place. Has a restaurant with great food. Has a little local casino. Walking distance to shopping mall and 2 Mexican restaurant. Burger King and DQ. Apple bees. All within 3 minutes of walking.

8

Tj

Jul 10, 2024

·

Stayed 3 nights

Parking lot was convenient

8

Amber

Jul 8, 2024

·

Stayed 1 night

Easy to find

10

Walter

Aug 1, 2025

·

Stayed 3 nights

Good location easy to get aruond

10

Brittany

Jul 12, 2024

·

Stayed 3 nights

We stayed in Dickinson at this hotel and drove to Theodore Roosevelt national park. I’m glad we stayed here. It was a nice area with close restaurants. Also, there’s a dinosaur museum right up the road which is a perfect little stop! The room was clean, pool was nice, no complaints whatsoever. Very happy with this hotel. Stayed with husband, son, and 2 dogs for reference

10

Kendra

Sep 15, 2025

·

Stayed 1 night

Property was very nice, convenient to Medora activities

8

Reid

Jul 17, 2023

·

Stayed 3 nights

Definitely an older property but perfectly adequate. Few obvious maintenance issues needing attention but generally speaking the property is still in fine shape. The room itself was clean and well prepared. Location is very good. Accessible of the main roads but set back far enough to be quiet. .

10

John

Jul 27, 2025

·

Stayed 1 night

Convenient location and amenities.

10

William

Sep 3, 2025

·

Stayed 1 night

Nice place. Good location. Nice people. Would definitely stay there again.

10

Carol

Jun 26, 2024

·

Stayed 1 night

Easy access to interstate and travel to Theodore Roosevelt Natl Park. Clean, friendly.

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Dining

Breakfast feedback is largely negative—frequent reports of limited options, poor quality, and items not replenished—though a few guests found it decent or good. The on-site bar/grill earns generally positive notes for drinks and basic bar food.

Related guest reviews

6

Jodi

Jul 7, 2025

·

Stayed 4 nights

Breakfast ran out as did coffee, no one checked in.

2

Donald

Sep 7, 2024

·

Stayed 1 night

Terrible Breakfast, no bacon or sausage just dry tasteless scrambled eggs! No yogurt and coffee pot was empty! Left and went out elsewhere to eat!!😪

4

Cinthya

Sep 8, 2025

·

Stayed 1 night

This hotel is very outdated and the lighting was absolutely terrible. The continental breakfast was below average. I would not book this place again.

6

Mark

Sep 9, 2023

·

Stayed 3 nights

The staff were not as friendly and the breakfast was not good, ran out of coffee and were not refreshing food

8

jammie e

Sep 17, 2024

·

Stayed 1 night

Decent place to stay. Nothing special but fine to sleep for a night. Breakfast was absolutely horrible. But there is food down the street.

8

Jay

May 8, 2024

·

Stayed 3 nights

The room was clean, hard to get shampoo out of the little bottles. Door #3 doesn't lock on the outside of the hotel. Breakfast was a JOKE - coffee cold, nothing really warm. If you are looking for a hotel that includes a good breakfast this isn't it. Front desk & lounge staff super friendly. Food & drinks in the lounge excellent.

8

Donna

Sep 14, 2025

·

Stayed 1 night

Great pool area with tables to have a beer/snacks at. Hot tub decent. Connected restaurant served good bar food, mini casino with dealers, nice Montana lobby, big space.Room a little musty smelling. Overall decent for price.

6

Emily

Jun 5, 2024

·

Stayed 2 nights

Front desk lady was nice. Dog friendly. Bar/casino serves bar food but the bartender was terrible. Room is low-average. And y'all, I’m not usually a complainer but the breakfast is legitimately HORRIBLE. No coffee, gray sausage links, disgusting looking scrambled eggs. The only thing that looked appetizing was a banana and yogurt cup. We threw it away and went to a nearby breakfast restaurant. If you’re choosing a hotel because it has free breakfast DON’T stay here.

6

Alex

Oct 21, 2024

·

Stayed 3 nights

Dated, bad breakfasts, dark

10

Kimberly

May 2, 2025

·

Stayed 1 night

All around very great experience! Nice staff, food & drinks were delicious and fair priced at lounge in hotel, room and bed were nice and comfy, and big plus plenty of parking for larger vehicles! Definitely will stay again!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$81
February	$82
March	$82
April	$85
May	$115
June	$138
July	$224
August	$131
September	$97
October	$92
November	$84
December	$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $170	17 $109	18 $131	19 $126
20 $100	21 $113	22 $110	23 $122	24 $133	25 $187	26 $145
27 $117	28 $117	29 $122	30 $104

Su	Mo	Tu	We	Th	Fr	Sa
				1 $97	2 $98	3 $96
4 $96	5 $96	6 $96	7 $96	8 $108	9 $130	10 $107
11 $108	12 $109	13 $108	14 $113	15 $108	16 $130	17 $127
18 $99	19 $104	20 $96	21 $99	22 $96	23 $99	24 $97
25 $98	26 $98	27 $99	28 $87	29 $99	30 $87	31 $99

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Balcony, Pool View

Suite, 1 King Bed, Balcony (With Sofabed)

Suite, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Double Beds, Refrigerator & Microwave

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Family Suite, Multiple Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Suite, 1 King Bed, Refrigerator & Microwave

Suite, 1 King Bed, Jetted Tub (With Sofabed)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Roosevelt Grand Dakota SureStay Collection by Best Western

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Prices for upcoming dates