Extended Stay America Suites - Nashua - Manchester

It was a nice place to stay for the night. They provide you with kitchenware to prepare your own meals at the room.

The front desk clerk was very nice. We got to our room and the key did not work. But we heard a tv on inside the room. Someone was in there. Went back to check in and clerk swiped his key and also did not allow access to same room. Clerk said he’d have security look at it. We got another room. When we got to that room the door wasn’t even closed all the way; could walk right in. Had to push door from inside to get it to latch. Wasn’t convinced it was even shut all the way. Not the cleanest or updated. Also found a nice clump of hair near the nightstand. Kinda misty smell also. Definitely look at other places. Worth spending more money to get something clean and safe

This is a complete do-it-yourselfer. The rooms are bare-bones - if you want a coffee pot, or coffee packs, they're available, but you have to go to the desk and ask, and then haul it up yourself. Same for just about anything else. There is no icemaker - you've got trays in the freezer, but they'll be empty when you arrive, so until you freeze some, there isn't any. Oh, you can go to the desk and ask, and they'll give you a few. After about 4 trips to the desk, we finally have everything we needed for the night. Oh, one of our two rooms smelled stuffy, and one didn't have a really clean sink when we got there. Don't count on the continental breakfast - stale muffins and granola bars. Might be OK if you're going to be in town for a while for business or the like, can get everything you need up in the room, and can be self-sufficient, but for a one- or two-night stay, this isn't the place.

At first i was surprised there was no silverware or pots and pans then I noticed the card on the counter to ask the desk. otherwise I thought it was nice and had what one needs for an extended stay.

I picked this please because it had a kitchen. Unfortunately they had absolutely nothing for it. Not even a coffee pot. No plates utensils pot or pan. Complete useless. Had to go out to eat. Should’ve went to a different hotel that actually had things to offer other than a couple vending machines.

Elevator wasn’t working. We had to carry a truck full of items up to the 2nd floor with multiple trips. Was not happy. Staff was friendly and apologetic.

The bathroom was dangerous as there was a leak in plumbing under sink somewhere. Tried to call front desk multiple times bit no answer. Also hair in refrigerator and tub. Elevator was broken and we were pit on 3rd floor. I recently had a heart attack so 3 flights of stairs was not easy and almost had to call ambulance after i slipped and fell in bathroom from the puddle on the floor. Over all horrible experience.

There were multiple issues with the property. The fridge needs to be replaced - on the lowest setting, it was freezing everything in the fridge, and burst some of our glass bottles of kombucha, resulting in us coming back to broken glass and frozen sludge throughout the fridge and all over our other items. The microwave didn’t work well, and smelled like an electrical fire. The windows won’t open (and the sticker on the hood said to open the windows when cooking for ventilation, and other rooms were able to open theirs). The dog next door was howling and barking (we complained about this multiple times, and it continued). There was hair in the tub when we arrived. For the exterior, there was dog poop throughout their gardens (less an issue for us, and more so just showed that it wasn’t maintained). The key card readers on the side door didn’t work properly (we had a few issues with this, and another guest mentioned the same thing).

There was nothing unique about this property. I booked a room for two nights and on the second night the room pass card key would not work and had to go back to lobby to have the front desk unlock it. As I was waiting, their were other guest that told me they had the same issue. The room itself was clean and just okay for a weekend stay but would not want to stay there more than two nights.

Worst hotel experience in my entire life. The hotel us dangerously unhealthy it is so unclean and dirty. The lobby smells if garbage due to the garbage room being 20 feet from the check in desk. The room first given smelled of rot and bad food. We were given another room but it was even worse. Pet odor. Mildew in the kitchen area. It had not been cleaned in a long time. There was trash and pet food in corners and under both beds. The tv remote was broken , the two desk chairs in such disrepair they were unusable. As it was late we had to stay so we vacuumed and cleaned as much as we could ourselves. Attached are photos of the dirt, pet hair, and debris the vacuum collected in the room. The sprinkler was broken, clearly a code violation. On the morning if checkout the only elevator was broken and so we had to carry belongings by hand down from the second floor. There was no staff support for any of these issues and when there was someone at the front desk they hid from view andwering questions without coming out in person. This hotel should be closed immediately.

The first room we were given, I turned the light on next to the bed when we checked in and I looked down and there were two long strands of hair on the side of the bed, I thought at first they were mine, but they were partially tucked into the sheets, I then pulled the covers back and there was hair in the bed as well! I called the front desk and told them i need someone to come and change the sheets, the guy informed me that housekeeping just left for the day, i said okay, what do we do now? He said we'll switch your room, I went to the front desk for a new room and gave the guy the keys, it took three tries to understand what he was saying to me, asking if we had our belongings, i said yes, he changed out the keys and handed them back to me and that was it. No apology, no nothing. I wasn't expecting much from him given the interactions we'd already had, but a simple sorry would have been nice. The second room wasn't much better, but at least there wasn't any stray hairs in the bed! The room was ridiculously noisy throughout the night, banging, yelling, etc. I wouldn't stay here again, nor would I recommend anyone staying there.

The room was pretty gross. Weird hairs everywhere. Strange smells in the room. Overall it felt pretty run down.

First night had bed bugs in bed crawling.

Room was filthy - bed had hairs and dirt in it (looked unchanged since last occupant), pillow had black dirty stains. Used tissues etc under armchair. Microwave broken. Receptionist Jodie was helpful and tried her best to fix things but we had to change rooms in the end, from queen to twin bed. No tea/ coffee in room. Breakfast poor compared to other similar hotels - no milk for coffee or porridge, only sweet liquid coffeemate. Nothing fresh.

We were expecting much better given the rate. The room smelled like food and old urine. The bath tub felt slimy. There were red stains on the floors. Mold on the kitchen cabinets under the sink. Outdated furniture with obvious wear (chips, missing paint, etc.). The mattresses were not comfortable and the pillows were flat. The office chairs in the room had stains on them and were ripped. The vinyl floors were sticky. And the table top had a sticky residue on it, looked like it had not been cleaned in a while. It was an all around poor experience.

Everything is clean and well organized. the only complain i have is that the bed didnt have clean bedsheets, there were hair all ovee rhe sheets and pillows.

Staff were pleasant and helpful. Room is clean except for a HORRIBLE odor coming from the heating/AC unit. Smells lile someone stuffed old gym socks in there. Unfortunately probably won't stay here again, as it is that unpleasant. I can bear it for 1 night...

The bathroom was dangerous as there was a leak in plumbing under sink somewhere. Tried to call front desk multiple times bit no answer. Also hair in refrigerator and tub. Elevator was broken and we were pit on 3rd floor. I recently had a heart attack so 3 flights of stairs was not easy and almost had to call ambulance after i slipped and fell in bathroom from the puddle on the floor. Over all horrible experience.

No hot water for the shower. Dirty tub.

Worst hotel experience in my entire life. The hotel us dangerously unhealthy it is so unclean and dirty. The lobby smells if garbage due to the garbage room being 20 feet from the check in desk. The room first given smelled of rot and bad food. We were given another room but it was even worse. Pet odor. Mildew in the kitchen area. It had not been cleaned in a long time. There was trash and pet food in corners and under both beds. The tv remote was broken , the two desk chairs in such disrepair they were unusable. As it was late we had to stay so we vacuumed and cleaned as much as we could ourselves. Attached are photos of the dirt, pet hair, and debris the vacuum collected in the room. The sprinkler was broken, clearly a code violation. On the morning if checkout the only elevator was broken and so we had to carry belongings by hand down from the second floor. There was no staff support for any of these issues and when there was someone at the front desk they hid from view andwering questions without coming out in person. This hotel should be closed immediately.

Room was ok. The noise from the rooms above and next to us was horrible. Not sure if it is because the rooms don’t have carpets to buffer the noise but it worse sleep ever .

Liked room size wish there was a coffee pot or put for use as i dont carry a coffee pot with me when on vaca. There was hair in the tub and bathroom sink. Bed looked clean. Kitchen was in decent shape just seemed average nothing special kinda basic. The people hanging at the doors to smoke was annoying i had to walk thru their smoke to get to my car. The front desk person was nice just wish i didnt have to wait so long after a very long day for the person to come back to check me in otherwise checkin was very easy and smooth.

The “breakfast” consisted of weak coffee and packets of energy bars. No joke. The “kitchens” are useless. Empty cupboards, not a single piece of silverware and a noisy full size refrigerator, older than my grandmother. The walls are paper thin allowing the low voice of the guest next to me to penetrate into my room all night long vibrating the wall studs like an oboe. No kidding, j turned on the lamp at one point during the night and the clock said 4:30 a.m. I half-expected his interlocutor who barely got a word in edgewise to pull out a pistol and put the guy out of his and our misery. Perhaps a bulldozer could be applied to this whole out-dated hotel and the owners could start over with a better product.

Pros: Easy to get to. Easy drive to area restaurants. Cons: Maybe it was just my room but refrigerator and AC noisy/loud when they "kick on/cycle". Wakes you up from sound sleep.

The room was decent. No remote for the TV. Old used furniture. No telephone in room.

Beds here aren't very comfortable, but it's a good setup for a short stay

When checking in the lady working the desk very nice and up front that she was still pretty new, and apologized for it taking at little bit longer to Check in. However Upon arriving in my room I was greeted with an unpleasant smell almost that of old grease, granted I was pleasantly surprised to see that the room had a full sized refrigerator but when the refrigerator would kick on was loud and not conducive for a decent nights rest. Also The pillows in my room were also flat as pancakes.

Super noisy at all hours of the day and night. Barely saw any staff around. For the amount we paid we expected the WiFi to at least work but we barely got any cell service in the hotel and WiFi was SUPER slow.

My stay was fine, microwave is a little small for what is needed to heat up, I was in a non- smoking room #129 however that entire end of the hallway smelled of Weed. Those in the room above kept, walking like a herd of horses over my head, also the rooms should have 2 garbage 🗑

The bedding is super thin.I would bring your own blanket

your hotel called us same day as we just made it to NH for my birthday and advised us that they cancelled our reservation bc they overbooked and closed rooms down. i had booked two weeks prior and to call us day of was absolutely horrible!!! needless to say we drove 3.5 hours to get there to turn around and drive home. unacceptable.

I like that I have a clean room and hotel. Laundry mat is great. The staff is so helpful and professional.

A reservation was made, with my husband credit card number but with my name on the expedia reservation platform and the front desk would not allow him to check in but proceeds to say he will help him and request his credit card at this point what he is doing is creating a new reservation so he charges the card he did not wait until expedia edit the reservation.He then said we were now in charge of the 2 reservations, which now makes no sense because it is only one traveler. I contacted Expedia and they attempted to negotiate with the front desk and he refused to cancel any of the reservation and now calls the police to get my husband escorted of the property Expedia wasn't able to help, the police couldn't help, the front desk chose not to help. My husband is now left on the road side with 2 charges to his credit card from a room he did not use. This matter will be escalated it is now 11pm at night he has traveled 10 hours to receive this type of service. I travel often and have never seen disgusting service and staff that have no customer service or willingness to help. All this looks like a scam to me it was like walking into a plan that they know what they are doing because police arrived within minutes i suggest to pay a little more and stay in a better hotel that will make you feel welcome and treat you with respect. In life there is something called human error and he could have easily canceled one reservation. There is also a thing called be kind its free to us al

Liked room size wish there was a coffee pot or put for use as i dont carry a coffee pot with me when on vaca. There was hair in the tub and bathroom sink. Bed looked clean. Kitchen was in decent shape just seemed average nothing special kinda basic. The people hanging at the doors to smoke was annoying i had to walk thru their smoke to get to my car. The front desk person was nice just wish i didnt have to wait so long after a very long day for the person to come back to check me in otherwise checkin was very easy and smooth.

This properly is in need of updating. The bathtub drain was very slow to the point of standing water which took 2 or 3 minutes to drain after your shower. The staff at the desk were friendly and accommadating, but vastly overworked. The one individual seemed to be responsible for manning the desk, phone, laundry, and going to the rooms for guests. The last item frequently left the desk unmanned which would lower guests' satisfaction level, possibly causing danger to the current guests. Overall, we were satisfied because it gave us a place to sleep while we visited family.

Front desk staff was very nice!

Waited front desk 20 mins nobody around . Booked king bed and was stuck with . 2 full beds

Very disappointed. I booked this hotel 3 months in advance for my graduation, only to have my reservation canceled last minute and moved to a much farther, run-down hotel. The new room had used towels in the shower, a smelly fridge, a window that wouldn’t close, and an uncomfortable bed. This stay ruined what should’ve been a special weekend. Poor service and communication—would not recommend.

Kathy the general manager treated me rudely and disrespectfully and then tried to turn it on me when it was the hotel itself that took authorizations and then refused to even acknowledge it. I showed the information to the police that she called on me to get me to leave I was leaving anyway but she called just because she could and they agreed with me but they said it was civil and not Criminal

Very nice and friendly staff.

It was fine the stay nice and quiet

I just needed a quick, easy night in Nahsua. I was taking the bus in the morning. The price was much better than other places. It was 2 minutes away. A full refrige. Things to eat in the morning. And coffee in the morning. It was all I need

Helpful staff, area was great for me and my dog, close to highways. Shopping and dining options.

Pros: Easy to get to. Easy drive to area restaurants. Cons: Maybe it was just my room but refrigerator and AC noisy/loud when they "kick on/cycle". Wakes you up from sound sleep.

Clean place convenient to a lot driving

I liked that it was off the main road, wasnt dirty, but wasnt spic and span either, matress was lumpy

The property waa very nice and it allowed fmybdog which is great. It was a quietbplace alao and the grounds were nice and neat. The othe ammenities are allowing the hotel to provide you with pans and pans and additonal aasories like a toaster. I would definatly recommend this place to anyone.

You get what you pay for. This is a budget property from A to Z. It does look good from the exterior, it is nicely located almost just off the highway so very convenient for commuting and the room is clear. This is where the positives end. The rest is budget. From the reception to elevator to smelly hallways (probably because people cook there) to the room and the old, basic furnishing. Of course, like most hotels in the USA the AC sounds like a freight train every time it goes off, and that's every 15 minutes, so added to the old mattress, sleep quality is mediocre at best. There is nothing I can complain about but there is nothing to praise, This is a cheap hotel for people on a budget. I did not feel safe at all there, let us put it this way. I was constantly worried about my car, myself and my belongings. In my 25 y of travelling, I never locked my room, here I did and big time. It is pet friendly, it happened that most pets I saw were pitbulls... Tells you something about the crowd. One thing for sure, I will not stay there again next time and I will pay a little more to stay at the neighboring Courtyard or Hampton Inn, even though prices are becoming ridiculous lately.

Had a nice relaxing stay. Nice and quiet. Great room. I will be back very soon.

I like kitchenette made meals easy. There is nothing within walking distance

Room was filthy - bed had hairs and dirt in it (looked unchanged since last occupant), pillow had black dirty stains. Used tissues etc under armchair. Microwave broken. Receptionist Jodie was helpful and tried her best to fix things but we had to change rooms in the end, from queen to twin bed. No tea/ coffee in room. Breakfast poor compared to other similar hotels - no milk for coffee or porridge, only sweet liquid coffeemate. Nothing fresh.

Kitchenette with absolutely NO plates, bowls, cups, pots or pans etc - and no in - room coffee maker. Pretty clean but I did find someone else's socks in one of the drawers. I wanted the heater to run with "constant fan" (white noise helps me sleep) but that setting didn't work. Aside from those things, the room was ok for the price.

The “breakfast” consisted of weak coffee and packets of energy bars. No joke. The “kitchens” are useless. Empty cupboards, not a single piece of silverware and a noisy full size refrigerator, older than my grandmother. The walls are paper thin allowing the low voice of the guest next to me to penetrate into my room all night long vibrating the wall studs like an oboe. No kidding, j turned on the lamp at one point during the night and the clock said 4:30 a.m. I half-expected his interlocutor who barely got a word in edgewise to pull out a pistol and put the guy out of his and our misery. Perhaps a bulldozer could be applied to this whole out-dated hotel and the owners could start over with a better product.

I always book a stay with breakfast, because it saves money and time. Well this listing claimed it offered a free breakfast, but they mean it very loosely. Its a very small cup of coffee or tea and prepacked muffins ans granola bars. Thats not breakfast at least to me.

Breakfast was the only thing that could be improved.

The room is good. They did say they offered breakfast but the only thing they offered was muffins and uncooked oatmeal with no plates to even make it on and coffee they don’t really have anything for kids when it came to drinks or anything else besides the muffin and oatmeal. So if you want to stay somewhere for the night n maybe eat else where is a good place.

No coffee available in the off hours

Good stay. Nice room for decent price. Breakfast was only coffee and muffin/cereal bar

Never got new towels or even a roll of toilet paper. Grab and go breakfast is saying too much cause they have a coffee no cream just coffee mate and a prepackaged muffin ..pretty pathetic not even a piece of fruit or yogurt. Would not stay there again.

Untidy and no breakfast