Name: Holiday Inn Express Hotel & Suites Albuquerque Midtown by IHG
Address: 2500 Menaul Boulevard, Northeast Heights, Albuquerque, New Mexico, United States of America, Albuquerque, Bernalillo County, US
Price range: $94–$354 per night
Rating: 8.25

What guests think

At Holiday Inn Express Hotel & Suites Albuquerque Midtown by IHG, travelers frequently praise clean, comfortable rooms, friendly staff, and a varied hot breakfast, while noting convenient freeway access and nearby dining alongside concerns about the surrounding area’s safety.

Rooms are frequently spacious and quiet, but several reviews note very small bathrooms, thin walls or loud A/C, and occasional layout quirks. Cleanliness feedback is mostly positive, but a number of guests report pests (roaches or other bugs), stained carpets or floors, and lingering odors. Amenities mentioned include an outdoor pool with seasonal or unheated operation and ample on-site parking. Overall, expect a convenient, service-oriented stay, tempered by the surrounding area and intermittent upkeep issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests mention an outdoor pool; depending on season it may be closed or unheated. Parking is generally easy with plenty of spaces.

Related guest reviews

10

william

Jul 30, 2025

·

Stayed 4 nights

Overall hotel was okay. I would stay their again if I was in NM again. Location wasn't horrible, did see a lot of homeless not to far away but cant put that on the hotel due to it seemed like Albuquerque was full of homeless no matter where we went. It was close to a lot shopping stores, the mall, and restaurants. Apple bees being next door is truly convenient and nice. Was impressed with breakfast, did have a lot of options. The pool was nice, some wear and tear but overall nice experience. Having an outdoor pool in the middle of summer is a plus. Room was clean only negative was one of the comforters had a black stain, carpets had some stains as well, and the rooms could definitely use an update with paint and carpet in general. First hotel I stood at the had Dove shampoo and body wash.. the family loved that

10

Ron

Jul 8, 2025

·

Stayed 2 nights

Felt safe in the hotel . Check in was quick and agent was really friendly. Near freeway. Menaul street lends itself to Coronado Mall (Macy's , Cheesecake Factory) Vintage Vault Antiques, World Market. Plenty of parking , wish they had a perimeter gate around the property. An Applebee's across the parking lot . I will say there again .

6

Chris

Mar 23, 2025

·

Stayed 2 nights

check in was easy and the room itself was clean and decently sized. the breakfast was sub par and the parking was not great. The hotel pool is outside and because of the time of the year was obviously closed. The overall neighborhood was not terrible but at night we saw lots of homeless in the area

8

Matthew

Feb 20, 2025

·

Stayed 1 night

Amazing hotel! Drivable to many attractions in Albuquerque, has a parking lot extensive enough. Room was spacious with a couch and large bed. Wish the pool and hot tub would have been open.

10

Roger

Feb 17, 2025

·

Stayed 1 night

Staff is very courteous, friendly and efficient. Albuquerque is somewhat sketchy in terms of crime and safety. The location of this hotel seemed to feel safe. Plenty of parking. It has an Applebee's across the parking lot. Layout of hotel makes it easy to load/unload even if you have a lot of stuff. Rooms clean.

10

Kim

Oct 10, 2024

·

Stayed 4 nights

Stayed at this hotel for the BalloonFiesta. It’s about 8 miles away. There’s nothing close nearby. Other than an Applebee’s in the parking lot. Area doesn’t really seem walkable. We ordered Ubers no problem. The airport shuttle was available only from 8 to 8. Rooms were clean. Breakfast was awesome, and they offered some snack trays in the afternoon which was much appreciated. Pool wa open but not heated.

10

Chirag

Jul 14, 2024

·

Stayed 1 night

Booked this place last minute. The checking process was so smooth. I got there literary 10 mins after booking and they had me in their system. Got to the reception and checked in without any issues. Parking was so easy to find and close to the entrance. I could easily see the car from my room window. Room was located right by elevator. Room AC worked perfectly. Water in shower was perfect. Slept like an angel 😇. Excellent stay!

8

Makalapua

Oct 22, 2023

·

Stayed 5 nights

Hotel is okay, room is comfy, ac was really loud but at least helped to drown out the traffic noise. Appreciated the airport shuttle:)

10

Cindy

Oct 17, 2023

·

Stayed 1 night

Hotel is very nice. Great location off the interstate. Comfortable, spacious, staff great! At least we had a reservation, where 2 other hotels Expedia did not forward the reservation! We showed up & did not have a room after traveling across country!

8

Linda

Feb 3, 2023

·

Stayed 1 night

The property was nice but in the few hours we slept our truck was broken into. Unfortunately that did not make me like the whole experience. We were even parked under a light right outside the hotel in property parking.

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Cleanliness

Many reviews describe the property as clean, but recurring issues include roaches or other bugs, stained or dirty carpets/floors, and occasional bad odors or bathroom grime.

Related guest reviews

10

Lorinda

Nov 2, 2025

·

Stayed 2 nights

Clean and courteous staff.

4

Debbie

Oct 30, 2025

·

Stayed 1 night

Bug in the tub, likely would not stay again. The accomodations weren't the best.

10

Denise

Oct 16, 2025

·

Stayed 1 night

Clean room and very comfortable bed. Room was also spacious and quiet. We will stay here again next time in the area.

6

Steven

Jul 24, 2025

·

Stayed 2 nights

The room was clean except for a cockroach in the closet. We only had 1 trash can for 6 people for 2 days. Staff was super friendly and professional.

4

Erica

Jun 22, 2025

·

Stayed 1 night

They were roaches in my room my hubby went and they gave us new room … the employee was cooperative but it was still and inconvenience and no apologies from hotel and or discount because we had to move everything to another room

10

Tracy

Jun 17, 2025

·

Stayed 1 night

Beds were very comfortable, room was spacious with a big couch, separate little desk area and across from that mini fridge and microwave. Liked that the sink was separate from toilet/shower area. Clean and updated. Breakfast area had natural light and was bright and spacious. Good biscuits and gravy along with lots of other choices. Would stay here again!

8

Ramiro

Oct 15, 2024

·

Stayed 3 nights

Good location. Breakfast was good. But…. Saw some roaches.

4

Adriana

Jul 22, 2024

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Stayed 3 nights

I was really dissatisfied with the cleannines of the hotel. The carpet was dirty it had some white reside stains. The room was really humid during the night we went from cold and then sweating. We found 2 roaches in the room. On the first morning we decided to go down for breakfast and there was a roach in the breakfast area. Needless to say we didnt go back down for the rest of our stay. I ahve pictures if they are needed of the roches that we found in our room. The wifi never worked.

2

Harry

Feb 23, 2024

·

Stayed 3 nights

****BED BUGS****!!!! Im not kidding. My wife got all bit up by bed bugs from this place!!! DON"T STAY HERE

4

Leroy

Jan 7, 2024

·

Hotel staff was friendly, but the room was extremely dirty! Toenail clipping on the floor on side of bed, walked on the floor and my socks changed colors. Hair all over bathroom. Nasty, won't stay here ever again. Don't recommend this hotel.

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Rooms

Rooms are often spacious with comfortable beds and quiet for many. Tradeoffs noted are very small bathrooms, some noise from thin walls or loud A/C, and a few uncomfortable sofa beds.

Related guest reviews

10

Laura

Oct 17, 2025

·

Stayed 1 night

Rooms were spacious and updated. A smart TV allowing Netflix would be one way to improve

10

Denise

Oct 16, 2025

·

Stayed 1 night

Clean room and very comfortable bed. Room was also spacious and quiet. We will stay here again next time in the area.

8

Linda

Jul 25, 2025

·

Stayed 5 nights

The hotel is in pretty good shape but not in the best part of Albuquerque. Our room was two queen beds and a sleeper sofa. The beds were comfortable, but the sofa was not. The hot breakfast was excellent, and it was really nice to have facilities for washing clothes. Most of the staff was very friendly and helpful. If you need to stay in midtown, this is a good place to stay.

6

Jonathan

Jul 19, 2025

·

Stayed 1 night

We stayed in the family suite; 2 adults and 4 kids. The bathroom was very small and the A/C unit was very noisy. The area around the hotel is a little shady. On a more positive note the staff were super friendly and the breakfast had a lot of good options.

8

Steve

Jun 20, 2025

·

Stayed 4 nights

Slightly below average Holiday Inn Express. Room was clean but somewhat uncomfortable. Cheap uncomfortable sleep sofa. No cocktail table or dresser. Loud a/c unit.

10

Tracy

Jun 17, 2025

·

Stayed 1 night

Beds were very comfortable, room was spacious with a big couch, separate little desk area and across from that mini fridge and microwave. Liked that the sink was separate from toilet/shower area. Clean and updated. Breakfast area had natural light and was bright and spacious. Good biscuits and gravy along with lots of other choices. Would stay here again!

6

Faustina

Mar 2, 2025

·

Stayed 2 nights

Next to a restaurant. Double charged through hotel and noisy housekeeping and or neighbors but literally sounded like a construction zone.

8

Sara

Dec 23, 2024

·

Stayed 1 night

The guys at the front were great and allowed us to check in an hour early; we’re traveling through from Texas and I didn’t factor in the time change. The area is ok, nothing the hotel can do about that. I don’t mind driving around a bit to get places. The room was great, beds were comfy - even the pullout! Was clean with plenty of plugs and great lighting. The bathroom is super tiny! Not great being a mom traveling with dad & 2 boys. The shower probably would have had great pressure if the diverter worked correctly, 1/2 the water still came out of the tub spout. There was also no ventilation so it became a steam shower in about 2 seconds. The walls are paper thin, I honestly think the hotel industry does that on purpose. Otherwise, it was pretty quiet. The breakfast area is real small and became too crowded too fast. I opted to skip breakfast but dad and one of the boys ate the hot breakfast and were happy. The other son opted for a muffin and yogurt. No complaints out of the 3 guys so, this mom is happy. Overall, one of the best stays I’ve had anywhere in a while. We’ll stay here again.

6

Kevin

Nov 30, 2024

·

Stayed 1 night

Nice room. Comfortable beds. Tiny tiny bathroom. Shower diverter not working properly. Majority of the water exiting the tub spout drowning your feet barely any water from the shower head

8

Makalapua

Oct 22, 2023

·

Stayed 5 nights

Hotel is okay, room is comfy, ac was really loud but at least helped to drown out the traffic noise. Appreciated the airport shuttle:)

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Service

Staff are widely praised as friendly, helpful, and efficient, with smooth check-in/out. A few guests experienced impolite interactions or limited follow-up when problems were reported.

Related guest reviews

10

Lee

Jul 4, 2025

·

Stayed 1 night

Friendly, attentive staff - Well designed, and welcoming accomodations.

4

Lisa

Jul 1, 2025

·

Stayed 1 night

The guy at the front desk was very nice, but the place smelled awful. The room smelled bad (bathroom smell). There were feces stains on the toilet seat and the toilet was clogged. I called and let them know, I had already cleaned it because I had Lysol wipes. The front desk guy apologized and sent the cleaning lady came and unclogged the toilet , but nothing else was offered.

10

Randy E Carmichael

Jun 25, 2025

·

Stayed 1 night

Front desk help was so kind in getting us checked in and taking care of us.

2

isabella

Jun 13, 2025

·

Stayed 1 night

terrible place, rudde manager, would not allow me to check-in because my id was on my phone, which is not unusual. wanted me to pay additional $100.00 deposit and still wouldn't let me check in. told me that holiday inn doesn't allow any albuquerque residents to check-in and stay at holiday inn, which is crap. i will never ever book holiday inn again and will make sure none of my friends do

10

Roger

Feb 17, 2025

·

Stayed 1 night

Staff is very courteous, friendly and efficient. Albuquerque is somewhat sketchy in terms of crime and safety. The location of this hotel seemed to feel safe. Plenty of parking. It has an Applebee's across the parking lot. Layout of hotel makes it easy to load/unload even if you have a lot of stuff. Rooms clean.

2

Brad

Jan 20, 2025

·

Stayed 2 nights

This was a horrible experience. They were upset we booked through Expedia and treated us horribly the whole time. Gave us a room right next to the pantry where breakfast is served. After midnight both nights workers would go in to the pantry, talk loudly and bang these around knowing it was right by where our bed was. We barely slept as the employees were constantly waking us up. The room was clean. Completely treated badly because we booked on a third party app

10

Richard

Jan 6, 2025

·

Stayed 1 night

Check in and out was easy. Stayed for a quick night on long road trip. Breakfast options were great. Staff was helpful. Clean and Quiet property. Would stay here again.

4

Jared

Jul 25, 2024

·

Stayed 1 night

The person working during check-in didn't have the best attitude when I asked questions. Upon check-out, tried asking for a receipt, worker acted annoyed and said it will be available via Expedia. When did it become impossible to print a receipt at check-out?

10

Irma

Jul 17, 2024

·

Stayed 3 nights

Everything was great. The staff was so accommodating, especially the gentleman who checked us in, helping us sign up the rewards program, and making sure everything was to our liking

10

William

Apr 7, 2024

·

Stayed 1 night

Great place to stay at. The room was spacious and very clean. Access off the I40 was easy and there was plenty of parking. Front desk was friendly and attentive. The baby crib (metal bar not a pack n play) was clean and easy to use.

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Location

Convenient just off I-40 with Applebee’s next door and other dining/shopping a short drive away. Several guests caution that the immediate area feels sketchy with visible homelessness, though many felt safe on the property.

Related guest reviews

10

Damian

Aug 11, 2025

·

Stayed 1 night

Great stop on our way through Albuquerque. Clean and convenient, with an Applebee’s in the adjacent parking lot. Overall a great stay for our family.

10

william

Jul 30, 2025

·

Stayed 4 nights

Overall hotel was okay. I would stay their again if I was in NM again. Location wasn't horrible, did see a lot of homeless not to far away but cant put that on the hotel due to it seemed like Albuquerque was full of homeless no matter where we went. It was close to a lot shopping stores, the mall, and restaurants. Apple bees being next door is truly convenient and nice. Was impressed with breakfast, did have a lot of options. The pool was nice, some wear and tear but overall nice experience. Having an outdoor pool in the middle of summer is a plus. Room was clean only negative was one of the comforters had a black stain, carpets had some stains as well, and the rooms could definitely use an update with paint and carpet in general. First hotel I stood at the had Dove shampoo and body wash.. the family loved that

8

Linda

Jul 25, 2025

·

Stayed 5 nights

The hotel is in pretty good shape but not in the best part of Albuquerque. Our room was two queen beds and a sleeper sofa. The beds were comfortable, but the sofa was not. The hot breakfast was excellent, and it was really nice to have facilities for washing clothes. Most of the staff was very friendly and helpful. If you need to stay in midtown, this is a good place to stay.

10

Ron

Jul 8, 2025

·

Stayed 2 nights

Felt safe in the hotel . Check in was quick and agent was really friendly. Near freeway. Menaul street lends itself to Coronado Mall (Macy's , Cheesecake Factory) Vintage Vault Antiques, World Market. Plenty of parking , wish they had a perimeter gate around the property. An Applebee's across the parking lot . I will say there again .

6

Chris

Mar 23, 2025

·

Stayed 2 nights

check in was easy and the room itself was clean and decently sized. the breakfast was sub par and the parking was not great. The hotel pool is outside and because of the time of the year was obviously closed. The overall neighborhood was not terrible but at night we saw lots of homeless in the area

10

Alberto

Mar 22, 2025

·

Stayed 1 night

Great location, easy access, friendly staff

10

Krystal

Mar 7, 2025

·

Stayed 1 night

The inside and grounds of property were very well maintained. Not much traffic noise. There are a lot of homeless people in the area and around the immediate property grounds. Check in was fast and easy, staff was friendly, room was clean and bed was extremely comfortable.

10

Roger

Feb 17, 2025

·

Stayed 1 night

Staff is very courteous, friendly and efficient. Albuquerque is somewhat sketchy in terms of crime and safety. The location of this hotel seemed to feel safe. Plenty of parking. It has an Applebee's across the parking lot. Layout of hotel makes it easy to load/unload even if you have a lot of stuff. Rooms clean.

10

Dennis

Sep 23, 2024

·

Stayed 1 night

Great property, staff were friendly and it was conveniently located close to airport and other restaurants and shopping as well

10

Stephen

Apr 29, 2024

·

Stayed 1 night

The prop itself was wonderful. New and clean. The surrounding area felt a little questionable with homeless people nearby. There is an Applebee's across the parking lot which is nice.

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Dining

Breakfast is frequently highlighted as hot, fresh, and varied with plenty of options. A smaller number of reviews found it average or limited; Applebee’s next door is a handy alternative for dinner.

Related guest reviews

8

Bobby

Oct 22, 2025

·

Stayed 2 nights

Room was clean, organized for comfort. Shower was easy to operate & had grab bar. Room also had a refrigerator. Heater& AC were easy to adjust. Breakfast was nutritious, lots of options. There was always a clean table available. Coffee was delicious. Check-in & out were quick & easy.

10

Cherrie

Jun 16, 2025

·

Stayed 1 night

Very clean & good hot breakfast Applebees is just in front of the hotel

10

Kristi

Jun 14, 2025

·

Stayed 1 night

Excellent breakfast.

10

Brenda

May 23, 2025

·

Stayed 1 night

Loves this hotel very clean. Breakfast was the best we had lately. Had bacon, sausage patty, biscuits & sausage gravy, egg and so much more. Applebee for evening meal was right next door.

10

Trudi

Apr 19, 2025

·

Stayed 1 night

Room was very nice, large and quiet. Breakfast was good, except they were out of gravy by the time we made it (9am).

6

Sara

Apr 18, 2025

·

Room smelled like patchouli. Mattress was so busted and springy I almost got motion sick. Breakfast was all processed.

10

Keith

Mar 18, 2025

·

Stayed 1 night

Comfortable, clean, professional. Good breakfast

10

Russell

Mar 10, 2025

·

Stayed 1 night

Excellent value. The place was clean and comfortable. The breakfast was excellent and well attended. Would stay here again.

8

Gary

Jul 9, 2023

·

Stayed 1 night

Breakfast was not up to par. Had to ask for milk, few options, coffee was not kept replaced. Hotel was clean and staff was friendly.

6

Deborah

May 29, 2023

·

Stayed 2 nights

Okay. Not to the level of other Holiday Inn Express hotels. Odor in the room and roach. Mediocre breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$103
February	$121
March	$120
April	$130
May	$129
June	$120
July	$110
August	$121
September	$122
October	$171
November	$105
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $143	15 $156	16 $169	17 $139	18 $143	19 $124
20 $102	21 $109	22 $116	23 $133	24 $127	25 $116	26 $107
27 $106	28 $111	29 $106	30 $119

Su	Mo	Tu	We	Th	Fr	Sa
				1 $145	2 $269	3 $338
4 $220	5 $233	6 $241	7 $328	8 $354	9 $354	10 $269
11 $147	12 $114	13 $135	14 $119	15 $120	16 $145	17 $124
18 $119	19 $125	20 $134	21 $118	22 $128	23 $130	24 $108
25 $94	26 $97	27 $102	28 $100	29 $109	30 $113	31 $100

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Standard Room

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Hotel & Suites Albuquerque Midtown by IHG

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