Name: Days Inn by Wyndham Albuquerque Downtown
Address: 615 Central Avenue NE, Huning Highland Historic District, Albuquerque, New Mexico, United States of America, Albuquerque, Bernalillo County, US
Price range: $42–$223 per night
Rating: 6.65

What guests think

At Days Inn by Wyndham Albuquerque Downtown, reviews highlight friendly front desk staff—often praising Heidi—yet frequent concerns about cleanliness, dated rooms with maintenance issues, very limited breakfast, and a rough, sometimes unsafe surrounding area.

Service can be disorganized, with reports of overbooking, refund difficulties, and slow or closed front desk responses. Several reviews also describe construction, a messy lobby, and exterior areas that feel poorly kept. Overall, this is a budget option best for travelers prioritizing price over polish and location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Property condition is poor, with reports of construction, a messy lobby and office, and dirty or rundown exteriors.

Related guest reviews

2

Ron

Oct 15, 2024

·

Stayed 3 nights

The hotel is in a downtown, not so good neighborhood, and is rundown and falling apart. No maid service overnight, and homeless people living around the area.

2

poppy

Oct 9, 2024

·

Stayed 3 nights

we arrived at the motel after midnight, 2 rooms with 2 beds each. The lobby was messy, and there were medication bottles that belonged to the person working the desk out on the guest table, and she told us that they were overbooked, so she had needed to force someone else to leave in order to have our rooms clean in time. She was visibly confused and kept making simple mistakes. Once we received our keys (which needed to be rekeyed twice), my son and I checked into one room, and my friend and her daughter checked into the room next door. My room had not been cleaned. There were body hairs in the bed, and the sheets and linens were freshly stained. There was blood splatter on the CEILING, there were dog prints on the floor, dirty towels in the bathroom, and the trash cans were full. We ended up staying next door in my friend's room (so we had to share beds), and there were also stains on the bedding, what appeared to be vomit on the ceiling and wall near the door. We got through the night and were woken up when someone walked into the room at 7:30am. We went to the lobby to complain, the clerk literally behaved as though she was on heavy pain medication, and she refused to give us a refund. We will be taking this further to make sure we receive our money back. Photos attached.

6

Buffy

Nov 24, 2025

·

Stayed 1 night

Nice not perfect somewhat messy disorganized office. The room had old lampshade it can stand some renovation. But it was clean

2

SUSAN

Oct 15, 2024

·

Stayed 1 night

BEWARE. This property is not what the pictures show. My daughter and I showed up to check in and didn't even get out of the car. The property was dirty and had homeless people in the parking lot. One man came up to our window with his hand out. So we left. I forfeited the $139.00 which was a ripoff, rather than stay there. I wouldn't stay there if it was only $50.00 a night. The property was not like the picture on Expedia, it has been painted a dark gray color.

6

Kristi

Sep 22, 2025

·

Stayed 1 night

The hotel was under construction and out tv didnt work. Front office was very messy

2

Anthony

May 21, 2024

·

Stayed 1 night

Worse place to stay. Rooms are old have items not working. We had to change rooms. Then the new room smelled like cigarette smoke and the refrigerator was not working. Lots of homeless hanging out on the property. When we checked in the lobby it was full of everywhere. A guy was just sitting there not sure if he was staying there or not. In the morning I went to turn the key in and no one there. A guy eating flag a women then said are you checking out you can leave the key. He could have said that when I walked in instead of letting me stand there for a while. Don’t recommend at all. Pictures make it look great and it’s not.

2

Joy

May 22, 2025

·

Stayed 2 nights

I paid for 2 nights stay king bed. Had to find other accommodation no room at hotel. Got hit up for money from a couple of homeless. One person staying there was staying up outside all night while his wife and daughter slept because it wasn’t safe. Can’t get a refund unless I pay $90 up front,,so much for making a reservation with Expedia.

2

Ginne'

Oct 2, 2024

·

Stayed 1 night

We never checked in. The property was sketchy just pulling in the parking lot so many vagrants around. the young lady at the desk was so nice and helped us get a room that was safe for 2 women traveling alone. This should absolutely be removed from an online reservation list!!!!!

2

Kirk

Jul 25, 2022

·

Stayed 8 nights

Couch in room was shredded. No breakfast. Front desk usually closed. Exterior was filthy. Air conditioning could not cool the room

2

ALISA

May 31, 2025

·

Stayed 1 night

I paid for the room via Hotels.com but was unable to stay there. When I arrived, there were drug deals and prostitution going on in the parking lot and right in front of the office! It was unsafe, with gang activities. I couldn't leave my car. The hotel refused to give me a refund. Nightmare.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple guests reported stained linens, dirty floors, and housekeeping lapses, while a smaller number said their rooms were clean.

Related guest reviews

6

Scott

May 17, 2025

·

Stayed 2 nights

The manager was a very nice person. However the breakfast was very limited. I only saw orange/apple juice, bread for toast, oatmeal. The TV channels was very limited. Very few channels. The floor in the room was dirty. The HVAC was hard to control. I turned it down a degree and was cold. Turned it up a degree was warm.

6

Nancy

Dec 4, 2023

·

Stayed 1 night

Room was clean. Staff seemed disorganized. Breakfast was not available when we needed to leave.

2

Mikita

Jul 24, 2025

·

Stayed 1 night

Found a dead mouse and they did nothing to make it better. The lady that cleans was rude calling me a liar

2

poppy

Oct 9, 2024

·

Stayed 3 nights

we arrived at the motel after midnight, 2 rooms with 2 beds each. The lobby was messy, and there were medication bottles that belonged to the person working the desk out on the guest table, and she told us that they were overbooked, so she had needed to force someone else to leave in order to have our rooms clean in time. She was visibly confused and kept making simple mistakes. Once we received our keys (which needed to be rekeyed twice), my son and I checked into one room, and my friend and her daughter checked into the room next door. My room had not been cleaned. There were body hairs in the bed, and the sheets and linens were freshly stained. There was blood splatter on the CEILING, there were dog prints on the floor, dirty towels in the bathroom, and the trash cans were full. We ended up staying next door in my friend's room (so we had to share beds), and there were also stains on the bedding, what appeared to be vomit on the ceiling and wall near the door. We got through the night and were woken up when someone walked into the room at 7:30am. We went to the lobby to complain, the clerk literally behaved as though she was on heavy pain medication, and she refused to give us a refund. We will be taking this further to make sure we receive our money back. Photos attached.

4

Victor

May 7, 2024

·

Stayed 1 night

Bed covers stained. Stain on two of the rags and towels. I'm a burqueño myself, so I know the city is a little rough, but damn there was dopeheads all around that area. (Heidi) the maintenance man, and the women at the desk in the morning are all very friendly. Thank you guys. But the rooms could really use an upgrade old tv, (remote didn't work) had trouble getting the door open everytime I went in and out of the room.

4

Ian M

Sep 18, 2025

·

Stayed 5 nights

First of all, my highest rank was service. Heidi was stellar! Super friendly and helpful. She has a hard job! I think that this hotel houses previously homeless people. Which fine, and I commend that. But it should be indicated somewhere in the profile that there are different clientele and that there may be a bit of chaos. I'm all for housing the homeless, and even though I was prepared to find a different one, I didn't. I stayed.. There was a fight outside my room in the middle of the night. The environment was rough. The room looked clean, but it was not. I mopped the floor with a towel. You can see the pic of the result. I did it 3 times. The A/C is really loud and difficult to sleep at night. I figured out that if I put the A/C to 60F in the evening and turned it off when I went to bed, the heat wouldn't bother me until about 5am. All of the bathroom linens were stained, some so stained that I wouldn't use them. The sink fixture leaked, so I had to keep a town next to it. The shower curtain would not keep water from flowing out, no matter how much I tried to keep it up against the wall and tub, so towels down there. If budget is key for you and you can manage everything mentioned, then go for it. If you are at all a bit squeamish, pay more to be in WDo.

2

Adán

Oct 10, 2025

·

Stayed 2 nights

The worst service, horrible, the toilet seat was loose and they didn't fix it, the beds weren't cleaned, the room never came to clean, I had to ask for towels so I could have breakfast and lunch, coffee with Maria cookies!!!!!

2

Claudia

Jun 10, 2024

·

Stayed 1 night

I knew this was a cheap hotel when i got it but there’s no excuse. The blankets had blood stains , floor was dirty, the remote to the tv didn’t work. We notified front text via phone . No one showed up. I had to go tell them in person for anything to get done .

10

Marc

Feb 25, 2025

·

Stayed 1 night

The lady at the front desk was awesome.... rooms were very nice and clean very good price

2

Anthony

May 21, 2024

·

Stayed 1 night

Worse place to stay. Rooms are old have items not working. We had to change rooms. Then the new room smelled like cigarette smoke and the refrigerator was not working. Lots of homeless hanging out on the property. When we checked in the lobby it was full of everywhere. A guy was just sitting there not sure if he was staying there or not. In the morning I went to turn the key in and no one there. A guy eating flag a women then said are you checking out you can leave the key. He could have said that when I walked in instead of letting me stand there for a while. Don’t recommend at all. Pictures make it look great and it’s not.

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Rooms

Rooms feel dated and have recurring maintenance issues such as malfunctioning TVs, inconsistent hot water and temperature control, and doors or latches that stick. Some guests noted traffic noise, while others appreciated basics like a fridge and microwave.

Related guest reviews

6

Scott

May 17, 2025

·

Stayed 2 nights

The manager was a very nice person. However the breakfast was very limited. I only saw orange/apple juice, bread for toast, oatmeal. The TV channels was very limited. Very few channels. The floor in the room was dirty. The HVAC was hard to control. I turned it down a degree and was cold. Turned it up a degree was warm.

8

Paul

Oct 23, 2025

·

Stayed 1 night

Service was friendly. Check-in was quick. Fridge & microwave were nice to have. Neighborhood is pretty sketchy. But most downtown areas are. I'd stay here again.

4

Kimberly

May 24, 2024

·

Stayed 2 nights

Room was not ready when we arrived because they were "understaffed". Once the room was "ready", we had to leave a window open due to the almost unbearably strong cleaning chemical smell. Heidi was very nice, but we were unable to use the shower or sink for most of our stay because all water coming out was extremely too hot to even touch. It was "fixed" for just an afternoon. Clearly did not know how to use or adjust their new water heaters. Broken latch on door. An employee entered our room while we were inside. Missing leg from the fridge. Everything was a pretty hot mess to say the least. Thought Wyndam was a good company. I was clearly wrong. Waiting to hear about a partial refund or credit.

4

Ian M

Sep 18, 2025

·

Stayed 5 nights

First of all, my highest rank was service. Heidi was stellar! Super friendly and helpful. She has a hard job! I think that this hotel houses previously homeless people. Which fine, and I commend that. But it should be indicated somewhere in the profile that there are different clientele and that there may be a bit of chaos. I'm all for housing the homeless, and even though I was prepared to find a different one, I didn't. I stayed.. There was a fight outside my room in the middle of the night. The environment was rough. The room looked clean, but it was not. I mopped the floor with a towel. You can see the pic of the result. I did it 3 times. The A/C is really loud and difficult to sleep at night. I figured out that if I put the A/C to 60F in the evening and turned it off when I went to bed, the heat wouldn't bother me until about 5am. All of the bathroom linens were stained, some so stained that I wouldn't use them. The sink fixture leaked, so I had to keep a town next to it. The shower curtain would not keep water from flowing out, no matter how much I tried to keep it up against the wall and tub, so towels down there. If budget is key for you and you can manage everything mentioned, then go for it. If you are at all a bit squeamish, pay more to be in WDo.

6

Ted

Mar 8, 2025

·

Stayed 2 nights

Thr room i wad on ropm # 205.Yhe hesyet anf A/C would mot tiurn off. So I inpluged it. Then it eouldnt turn on. The TV wasnt clear

6

Kristi

Sep 22, 2025

·

Stayed 1 night

The hotel was under construction and out tv didnt work. Front office was very messy

2

Anthony

May 21, 2024

·

Stayed 1 night

Worse place to stay. Rooms are old have items not working. We had to change rooms. Then the new room smelled like cigarette smoke and the refrigerator was not working. Lots of homeless hanging out on the property. When we checked in the lobby it was full of everywhere. A guy was just sitting there not sure if he was staying there or not. In the morning I went to turn the key in and no one there. A guy eating flag a women then said are you checking out you can leave the key. He could have said that when I walked in instead of letting me stand there for a while. Don’t recommend at all. Pictures make it look great and it’s not.

2

randolph m

Apr 28, 2024

·

Stayed 2 nights

false advertising about breakfast, broken tv and lack of response to fix it. Dirty bedsheet

2

Sherry

Jan 24, 2025

·

Stayed 1 night

This is a terrible hotel. Room door was hard to open. We had no hot water for tub. It must have not been hooked up right as sink had very hot water. Bed was comfortable. They indicated breakfast but basically not with what they offered

2

Michael Bech

May 1, 2024

·

Stayed 1 night

The staff in the reception were very friendly and helpful. Other than that, stay away from the motel if you want a good night sleep. It is so noisy that we hardly got any sleep that night due to the traffic and people talking outside.

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AI-generated summary based on recent guest reviews

Service

Service is mixed, with many mentions of friendly, helpful staff contrasted by complaints about overbooking, refund problems, unresponsiveness, and disorganization.

Related guest reviews

8

Marnie Hullum

Aug 21, 2024

·

Stayed 1 night

Very nice staff

8

Paul

Oct 23, 2025

·

Stayed 1 night

Service was friendly. Check-in was quick. Fridge & microwave were nice to have. Neighborhood is pretty sketchy. But most downtown areas are. I'd stay here again.

2

Lacy

Aug 3, 2025

·

Stayed 1 night

Well, let’s see the reservation was made and I checked in at 3 AM and they had no room for me. They gave my room away then they didn’t want to refund my money and they had no excuse for their poor service. I would I will not use hotels.com to book any more rooms ever again and the hotel is totally responsible for it and she gave me my money back.

2

poppy

Oct 9, 2024

·

Stayed 3 nights

we arrived at the motel after midnight, 2 rooms with 2 beds each. The lobby was messy, and there were medication bottles that belonged to the person working the desk out on the guest table, and she told us that they were overbooked, so she had needed to force someone else to leave in order to have our rooms clean in time. She was visibly confused and kept making simple mistakes. Once we received our keys (which needed to be rekeyed twice), my son and I checked into one room, and my friend and her daughter checked into the room next door. My room had not been cleaned. There were body hairs in the bed, and the sheets and linens were freshly stained. There was blood splatter on the CEILING, there were dog prints on the floor, dirty towels in the bathroom, and the trash cans were full. We ended up staying next door in my friend's room (so we had to share beds), and there were also stains on the bedding, what appeared to be vomit on the ceiling and wall near the door. We got through the night and were woken up when someone walked into the room at 7:30am. We went to the lobby to complain, the clerk literally behaved as though she was on heavy pain medication, and she refused to give us a refund. We will be taking this further to make sure we receive our money back. Photos attached.

10

Jacqueline

May 1, 2024

·

Stayed 1 night

Heidi at the front desk was very kind and helpfull. She went beyond her job to help with ordering take out for me. Also in the morning as I was walking to my car she greated me by my name and thanked me for staying there. The room was clean and comfortable and very quite

4

Ian M

Sep 18, 2025

·

Stayed 5 nights

First of all, my highest rank was service. Heidi was stellar! Super friendly and helpful. She has a hard job! I think that this hotel houses previously homeless people. Which fine, and I commend that. But it should be indicated somewhere in the profile that there are different clientele and that there may be a bit of chaos. I'm all for housing the homeless, and even though I was prepared to find a different one, I didn't. I stayed.. There was a fight outside my room in the middle of the night. The environment was rough. The room looked clean, but it was not. I mopped the floor with a towel. You can see the pic of the result. I did it 3 times. The A/C is really loud and difficult to sleep at night. I figured out that if I put the A/C to 60F in the evening and turned it off when I went to bed, the heat wouldn't bother me until about 5am. All of the bathroom linens were stained, some so stained that I wouldn't use them. The sink fixture leaked, so I had to keep a town next to it. The shower curtain would not keep water from flowing out, no matter how much I tried to keep it up against the wall and tub, so towels down there. If budget is key for you and you can manage everything mentioned, then go for it. If you are at all a bit squeamish, pay more to be in WDo.

2

Ronald

May 31, 2024

·

Stayed 2 nights

There was no hot water in the room. They advertised a breakfast but only had apples granola bars and coffee. When I asked for a refund for the second night of the stay was told the manager was not there. Went back four times and manager was never there

4

Barbara

Jul 21, 2025

·

Stayed 1 night

Bad service and lack of communication..i was told there was rooms when showed up i was told otherwise no rooms so had to cancelled it. It's been 5 days now trying to get my refund back. Also the area was unsafe.

2

Kirk

Jul 25, 2022

·

Stayed 8 nights

Couch in room was shredded. No breakfast. Front desk usually closed. Exterior was filthy. Air conditioning could not cool the room

8

James

Jun 23, 2025

·

Stayed 1 night

Nice and friendly staff. Very responsive to ac problems.

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AI-generated summary based on recent guest reviews

Location

Many reviews describe a rough, unsafe area with loitering, homelessness, and late night disturbances. Few positives about convenience or attractions were noted.

Related guest reviews

8

Paul

Oct 23, 2025

·

Stayed 1 night

Service was friendly. Check-in was quick. Fridge & microwave were nice to have. Neighborhood is pretty sketchy. But most downtown areas are. I'd stay here again.

2

Ron

Oct 15, 2024

·

Stayed 3 nights

The hotel is in a downtown, not so good neighborhood, and is rundown and falling apart. No maid service overnight, and homeless people living around the area.

4

Seve

Dec 13, 2023

·

Stayed 1 night

Felt very unsafe

2

SUSAN

Oct 15, 2024

·

Stayed 1 night

BEWARE. This property is not what the pictures show. My daughter and I showed up to check in and didn't even get out of the car. The property was dirty and had homeless people in the parking lot. One man came up to our window with his hand out. So we left. I forfeited the $139.00 which was a ripoff, rather than stay there. I wouldn't stay there if it was only $50.00 a night. The property was not like the picture on Expedia, it has been painted a dark gray color.

2

Rudy

Jul 22, 2024

·

Stayed 1 night

We heard gunshots at 2 in the morning. Homeless people loitering around. We were unable to find other accommodations so late at night. Never going to use Expedia again.

2

Laura

Aug 27, 2025

·

Stayed 1 night

Terrible neighborhood

2

Anthony

May 21, 2024

·

Stayed 1 night

Worse place to stay. Rooms are old have items not working. We had to change rooms. Then the new room smelled like cigarette smoke and the refrigerator was not working. Lots of homeless hanging out on the property. When we checked in the lobby it was full of everywhere. A guy was just sitting there not sure if he was staying there or not. In the morning I went to turn the key in and no one there. A guy eating flag a women then said are you checking out you can leave the key. He could have said that when I walked in instead of letting me stand there for a while. Don’t recommend at all. Pictures make it look great and it’s not.

2

Ginne'

Oct 2, 2024

·

Stayed 1 night

We never checked in. The property was sketchy just pulling in the parking lot so many vagrants around. the young lady at the desk was so nice and helped us get a room that was safe for 2 women traveling alone. This should absolutely be removed from an online reservation list!!!!!

2

ALISA

May 31, 2025

·

Stayed 1 night

I paid for the room via Hotels.com but was unable to stay there. When I arrived, there were drug deals and prostitution going on in the parking lot and right in front of the office! It was unsafe, with gang activities. I couldn't leave my car. The hotel refused to give me a refund. Nightmare.

2

Michael Bech

May 1, 2024

·

Stayed 1 night

The staff in the reception were very friendly and helpful. Other than that, stay away from the motel if you want a good night sleep. It is so noisy that we hardly got any sleep that night due to the traffic and people talking outside.

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Dining

Breakfast is very limited or unavailable despite being advertised, often just coffee and a few packaged items. Several guests called this false advertising.

Related guest reviews

6

Scott

May 17, 2025

·

Stayed 2 nights

The manager was a very nice person. However the breakfast was very limited. I only saw orange/apple juice, bread for toast, oatmeal. The TV channels was very limited. Very few channels. The floor in the room was dirty. The HVAC was hard to control. I turned it down a degree and was cold. Turned it up a degree was warm.

6

Nancy

Dec 4, 2023

·

Stayed 1 night

Room was clean. Staff seemed disorganized. Breakfast was not available when we needed to leave.

2

Adán

Oct 10, 2025

·

Stayed 2 nights

The worst service, horrible, the toilet seat was loose and they didn't fix it, the beds weren't cleaned, the room never came to clean, I had to ask for towels so I could have breakfast and lunch, coffee with Maria cookies!!!!!

2

Ronald

May 31, 2024

·

Stayed 2 nights

There was no hot water in the room. They advertised a breakfast but only had apples granola bars and coffee. When I asked for a refund for the second night of the stay was told the manager was not there. Went back four times and manager was never there

2

randolph m

Apr 28, 2024

·

Stayed 2 nights

false advertising about breakfast, broken tv and lack of response to fix it. Dirty bedsheet

2

Kirk

Jul 25, 2022

·

Stayed 8 nights

Couch in room was shredded. No breakfast. Front desk usually closed. Exterior was filthy. Air conditioning could not cool the room

2

Monico

Dec 26, 2025

·

Stayed 1 night

The owner of this property is a complete jerk. There is no breakfast the coffee s***** If any or if staff don't drink at all the outside of the property is a complete mess.I'd be embarrassed that place. I'd be a better have an attitude like him. Who does he think is

2

Sherry

Jan 24, 2025

·

Stayed 1 night

This is a terrible hotel. Room door was hard to open. We had no hot water for tub. It must have not been hooked up right as sink had very hot water. Bed was comfortable. They indicated breakfast but basically not with what they offered

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AI-generated summary based on recent guest reviews

Month	Average price
January	$54
February	$52
March	$74
April	$77
May	$79
June	$89
July	$94
August	$73
September	$71
October	$99
November	$75
December	$65

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $42	15 $64	16 $63	17 $107	18 $77	19 $76
20 $103	21 $94	22 $105	23 $105	24 $54	25 $107	26 $72
27 $59	28 $107	29 $107	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $173	3 $216
4 $154	5 $194	6 $131	7 $113	8 $220	9 $223	10 $223
11 $115	12 $115	13 $114	14 $112	15 $81	16 $76	17 $76
18 $62	19 $62	20 $62	21 $62	22 $70	23 $74	24 $74
25 $99	26 $61	27 $63	28 $58	29 $62	30 $74	31 $74

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About this property

Location

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What guests think

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FAQs about Days Inn by Wyndham Albuquerque Downtown

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