Hotel Albuquerque At Old Town

The hotel had trollies to assist with moving items into the hotel. The handicap door assist did not work but that would be helpful. I stayed on the 3rd floor near the roof with a balcony. I had a courtyard view and mountain view. The fridge was too small for my needs as I had groceries to keep but they assisted with a dorm fridge. The bed was lovely, comfy. I would have preferred a deep tub over the shower. Waking up to the sunrise and windows was great. Good coffee in room. The pool was lovely. The hot tub was warm but crowded. I would like a more spacious hot tub at hotels for adults. The pool was a little cold. The view from 5L was beautiful. I wish I had got brunch there. The mountains were so pretty. One of the top views in the city. The grounds were great. I loved the water features. I loved the covered trellis, terrace, pergola, brick. The lobby was well decorated. The hotel is in a good location. I felt safe on the property. I stayed 2 nights. I would return. I would visit another heritage hotel. The chain hotels are bland, unkept, and disappointing in comparison. This hotel had character and southwest charm. When you visit NM you want to feel like you are in NM not any hotel in the country. The clientele was nice. The staff was helpful. The only thing is in winter I would want an indoor hot tub and heated pool. I would also add more southwest plants, grasses, and flowers. It is a real challenge to grow plants in the unforgiving scorching heat though.

We had a wonderful stay at Hotel Albuquerque at Old Town. The hotel has a beautiful New Mexico character that feels authentic rather than overly touristy, and the location couldn’t be better for exploring Old Town and the surrounding area. Our room was comfortable and quiet, the property was exceptionally well maintained, and every staff member we encountered was friendly and helpful. We especially enjoyed the courtyard and the relaxed Southwestern atmosphere throughout the hotel. What really stood out was how the hotel manages to feel upscale without feeling stuffy. It has a sense of place—you actually feel like you’re staying in New Mexico rather than in a generic hotel that could be anywhere. We would absolutely stay here again. Five stars and highly recommended for anyone visiting Albuquerque.

Great location, nice rooms, beautiful grounds and cozy lobby and restaurant.

Great location & the staff was very helpful

Amazing great customer service would stay again