Is parking available at the property?

Yes, parking is available on-site and is free for guests. No reservation is required.

Is breakfast offered at the hotel?

Yes, a cooked-to-order breakfast is available, with prices ranging from approximately USD 10 to 30 per person.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:30 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers accessible features including step-free entrances, elevators, wheelchair-accessible facilities in public areas, and accessible rooms. It is advisable to contact the property for specific needs.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in historic Old Town Albuquerque, just 0.3 miles from the Albuquerque Museum and 0.6 miles from the New Mexico Museum of Natural History and Science. Public transport options are available nearby.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool surrounded by beautifully landscaped gardens. The pool is open seasonally.

Hotel Albuquerque At Old Town - 3 Star Hotel

Average nightly price at Hotel Albuquerque At Old Town by month, last 12 months (USD)
Month	Average price
January	$185
February	$206
March	$200
April	$188
May	$203
June	$204
July	$181
August	$182
September	$198
October	$278
November	$167
December	$148

What guests think

Across many reviews, Hotel Albuquerque At Old Town earns praise for its friendly staff, walkable Old Town location by Sawmill Market, attractive Southwestern lobby and grounds, and a family-friendly pool area that guests frequently enjoy.

Rooms are generally clean and comfortable, with many noting good views and balconies, though some find decor dated, beds low or firm, and noise from thin walls, AC units, or events. Facilities draw compliments for gardens, hot tub, and parking, but recurring reports mention slow or broken elevators and occasional closures, plus intermittent hot-water or A/C issues. Dining feedback is mixed, with several enjoying the on-site Mexican restaurant and room service, while others cite slow service or mediocre dishes. Expect a charming, convenient stay with occasional maintenance or noise trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the attractive grounds, pool and hot tub, and easy parking/valet. Common drawbacks include a crowded or shared pool and repeated elevator problems, plus occasional facility closures or an outdated gym.

Related guest reviews

10

Kimberly

Jun 18, 2025

·

Stayed 1 night

Very nice pool and hot tub. Garden and property was beautiful. Room was clean.

10

Melinda

Apr 21, 2025

·

Stayed 1 night

Loved the hotel and staff is wonderful. I think the gym needs some work.

8

Criss

Aug 10, 2025

·

Stayed 3 nights

The property is very unique and authentic New Mexican and the staff is very friendly and accommodating however the pool is shared with the neighboring hotel and isn’t kept very clean also during our whole stay of 3 days only one elevator was working with a lot of hotel guests so long waits for the elevators.

8

Paul

Aug 25, 2025

·

Stayed 4 nights

Location is great for walking to Old Town and most places take 10-15 minutes to drive to. Pool is wonderful and the grounds are lovely. This is an old hotel so the walls and floors are thin. I could hear the toilet flushing next door and above me. My room was missing closet doors (not that it mattered) - was just curious why and was told by staff they removed them from some rooms. Weird. Also had to call to get my room cleaned because they skipped my room for two days. Was told by staff they only clean every other day. I just assumed that since I booked on Expedia to get a cheaper rate, they gave me a room with a terrible view, no closet doors, and no cleaning service. lol.

10

Renassa

Aug 2, 2025

·

Stayed 1 night

Great pool

10

Yomaira Y

Aug 27, 2024

·

Stayed 1 night

Beautiful, rustic and bohemian style! I was only there for one night but will be my destination for future visits. The pool and hot tub were amazing and of great size; they are both privately located.

2

EARL

Aug 12, 2024

·

Stayed 2 nights

The elevator was out of service. We were on the 7th floor. It took the maintenance staff 24 hours to fix the problem. My daughter missed her flight back to Dallas, Texas. We had to use the stairs with all our luggage. I feel we should be compensated for this terrible inconvenience!

10

Andrea

Nov 26, 2025

·

Stayed 1 night

Lovely staff, gorgeous grounds, a beautiful well-maintained pool and hot tub and a spacious, charming room. We’ll be back!

10

Aliza

Aug 10, 2025

·

Stayed 2 nights

Our family of four stayed in the room with two double beds for two nights. The room had a one cup keurig machine, a smaller than usual fridge, and no microwave. The double beds were very firm. All linens were clean and crisp. There are hard floors in the rooms which lends to the cleanliness. Our room was on the north side and had a beautiful view of the mountains and Westside so we got to watch sunrise and sunset. Hot air balloons were up and a couple sailed by the hotel. This would be a great place to stay during the Balloon Fiesta. The rooms on the south side of the building have balconies. We enjoyed the clean spaces and conveniences like cold bottled water at the pool. Sawmill Market is across the street as has tons of options for food and drinks. One elevator was inoperable and the other holds only nine people snugly. During our stay, the second elevator stopped working and we had to walk up to our 8th floor room. It was repaired but with two large weddings and other guests, I used the stairs a few times. The pool is shared with the adjacent hotel. It is 5ft at the deepest so it’s great for families. There are many shaded places with chairs and loungers. There is poolside service for food and drinks and plenty of towels. There are bathrooms in the pool area. All of the staff were incredibly kind and helpful. Parking is easy with lots all around the building.

10

Tammy

Aug 1, 2025

·

Stayed 2 nights

Very nice hotel. Keep in mind it can get very busy as it is a conference hotel and wedding venue. The pool was nice, but super crowded, so we opted out of using it. The staff was very accommodating and helpful. Old town is walk-able from the hotel. Easy to park

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe clean rooms and well-kept grounds. Some note inconsistent housekeeping and worn or dirty hallways in places.

Related guest reviews

6

Jesse

Aug 17, 2025

·

Stayed 1 night

Beds were really comfortable. Other than that the room was a bit dirty still and then water started leaking from the AC

8

Boyd

Jun 21, 2025

·

Stayed 2 nights

Good property, minor renovations underway and hallway hvac stays in the upper 80s. Great staff, clean and comfortable. Would stay again.

8

Racheal

Nov 19, 2025

·

Stayed 2 nights

Very clean room.

8

Dallin

Jun 4, 2025

·

Stayed 3 nights

Nice people—Irma in the gift shop is great! Rooms nice, but floors and tables need a little deeper cleaning.

4

Jan

Aug 25, 2025

·

Stayed 3 nights

Junior suite with balcony, Mountain View and separate seating area was balcony not usable for sitting, view of adjacent building roof with many ac compressors droning continuously, imaginary separation between sleeping and sitting area. Also, during 3 night stay, no housekeeping service. Hallway carpet dirty.

10

Jennifer

Sep 13, 2025

·

Stayed 1 night

Very clean and comfortable. Friendly staff. Cozy rooms. Will stay again!

8

Paul

Aug 25, 2025

·

Stayed 4 nights

Location is great for walking to Old Town and most places take 10-15 minutes to drive to. Pool is wonderful and the grounds are lovely. This is an old hotel so the walls and floors are thin. I could hear the toilet flushing next door and above me. My room was missing closet doors (not that it mattered) - was just curious why and was told by staff they removed them from some rooms. Weird. Also had to call to get my room cleaned because they skipped my room for two days. Was told by staff they only clean every other day. I just assumed that since I booked on Expedia to get a cheaper rate, they gave me a room with a terrible view, no closet doors, and no cleaning service. lol.

10

Douglas

Nov 28, 2025

·

Stayed 3 nights

Very friendly staff. Very clean grounds Great atmosphere

10

Aliza

Aug 10, 2025

·

Stayed 2 nights

Our family of four stayed in the room with two double beds for two nights. The room had a one cup keurig machine, a smaller than usual fridge, and no microwave. The double beds were very firm. All linens were clean and crisp. There are hard floors in the rooms which lends to the cleanliness. Our room was on the north side and had a beautiful view of the mountains and Westside so we got to watch sunrise and sunset. Hot air balloons were up and a couple sailed by the hotel. This would be a great place to stay during the Balloon Fiesta. The rooms on the south side of the building have balconies. We enjoyed the clean spaces and conveniences like cold bottled water at the pool. Sawmill Market is across the street as has tons of options for food and drinks. One elevator was inoperable and the other holds only nine people snugly. During our stay, the second elevator stopped working and we had to walk up to our 8th floor room. It was repaired but with two large weddings and other guests, I used the stairs a few times. The pool is shared with the adjacent hotel. It is 5ft at the deepest so it’s great for families. There are many shaded places with chairs and loungers. There is poolside service for food and drinks and plenty of towels. There are bathrooms in the pool area. All of the staff were incredibly kind and helpful. Parking is easy with lots all around the building.

8

Patrick

Sep 22, 2024

·

Stayed 1 night

The hotel was clean and the grounds were nice. The pool is a bit hidden but a nice space to relax. The staff was friendly and helpful. The rooms feel a bit on the old side and a little small. Overall it was a great experience and the convenience of walking to Old Town in 10 minutes was nice. My only nit was the hidden “amenities” charge when checking out. I was told it was for the Keurig coffee and small water bottles in the room. In every other hotel I’ve stayed at that’s complimentary.

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Rooms

Rooms are comfortable with mountain views and some balconies, and several find them spacious. Others report dated decor, thin walls and noisy AC, low platform beds, weak Wi‑Fi, and occasional A/C or shower temperature issues.

Related guest reviews

8

Charles

Oct 8, 2025

·

Stayed 1 night

Rooms and hallways seems a bit dated and worn around the edges, but this is a nice property.

10

Jason

Sep 9, 2025

·

Stayed 1 night

Coolest hotel I’ve ever stayed in. Great location on historic Route 66 and in Old Town which is very cool. Lots of small shops and restaurants within couple minute walk. Great view from our balcony!!

8

Elaine

Aug 10, 2025

·

Stayed 1 night

Overall, a great location with a great view and near to Old Town. The hotel has a restaurant and bar which was ideal for me. The only things I would say to improve are some things in the room did not work well. The A/C buttons did not work, meaning I could not make the room hotter, colder, could not adjust temp, etc. The buttons were just like pressing nothing. For a $200 per nite hotel, this is not acceptable in August! I reached out to the front desk but it was hours before they got back to me and by then I was ready for bed. The shower the next morning also took 10 minutes on FULL HOT to even *begin* to be lukewarm and that is stretching it. It was barely tepid and I froze taking a shower. Again, for such a pricey hotel, not a good feature. BUT the views, restaurant, location, etc. make this hotel a great spot and I would stay again, but fix your basic shower/electrical appliances please? And be in touch sooner than 3 hours after someone reaches out?

4

Jan

Aug 25, 2025

·

Stayed 3 nights

Junior suite with balcony, Mountain View and separate seating area was balcony not usable for sitting, view of adjacent building roof with many ac compressors droning continuously, imaginary separation between sleeping and sitting area. Also, during 3 night stay, no housekeeping service. Hallway carpet dirty.

8

Eliot

May 5, 2025

·

Stayed 3 nights

This is an older property, but well kept on the outside and the surrounding grounds are also manicured. The garden patio could make for a great breakfast area if exploited for that use. One elevator to the tower is very slow to open. Almost like watching paint dry. The rooms are adequately sized. Bathrooms have been renovated. The beds are platform framed. This is low to the ground and lack a boxspring. The sides stick out and you can bang the side of your foot or your leg getting in and out. Mattresses also seemed well used. I like this hotel because it has character and many pictures of Albuquerque in its western days. It kind of reminds me of the Orleans in Vegas, an older property with good bones. A quick breakfast bar with simple egg sandwiches and coffee in the morning would also be a convenience. Onsite valet parking is a plus. And friendly staff. A few changes as mentioned would make it a better stay. Proximity to old town and Sawmill market make it a good walking area. I would stay again.

8

Paul

Aug 25, 2025

·

Stayed 4 nights

Location is great for walking to Old Town and most places take 10-15 minutes to drive to. Pool is wonderful and the grounds are lovely. This is an old hotel so the walls and floors are thin. I could hear the toilet flushing next door and above me. My room was missing closet doors (not that it mattered) - was just curious why and was told by staff they removed them from some rooms. Weird. Also had to call to get my room cleaned because they skipped my room for two days. Was told by staff they only clean every other day. I just assumed that since I booked on Expedia to get a cheaper rate, they gave me a room with a terrible view, no closet doors, and no cleaning service. lol.

6

Jeffrey

Sep 2, 2025

·

Stayed 4 nights

Nice lobby, hallways to rooms upstairs are depressing, noisy air conditioner

8

Nooshin

Sep 20, 2024

·

Stayed 3 nights

Great location, short walk to Old Town and many dining options. Friendly staff, nice pool with food and drink service. Beautiful grounds. Two issues: low water pressure in the shower ( our room was on the 10th floor) & WiFi was weak and kept disconnecting.

10

Jason

Sep 9, 2025

·

Stayed 1 night

The hotel is in a great location. Old Town is very cool with lots of small shops and restaurants. Just a short walk from the hotel. Also, is on the Historic Route 66 which adds to the allure of the area. Lots of things to do in the area within 30 minute drive . Rio Grande 5min drive, Sandia Mountains only 20 minute drive. Rt 66 historic spots only a few minutes from hotel. Room is Great ! Excellent view!

10

Aliza

Aug 10, 2025

·

Stayed 2 nights

Our family of four stayed in the room with two double beds for two nights. The room had a one cup keurig machine, a smaller than usual fridge, and no microwave. The double beds were very firm. All linens were clean and crisp. There are hard floors in the rooms which lends to the cleanliness. Our room was on the north side and had a beautiful view of the mountains and Westside so we got to watch sunrise and sunset. Hot air balloons were up and a couple sailed by the hotel. This would be a great place to stay during the Balloon Fiesta. The rooms on the south side of the building have balconies. We enjoyed the clean spaces and conveniences like cold bottled water at the pool. Sawmill Market is across the street as has tons of options for food and drinks. One elevator was inoperable and the other holds only nine people snugly. During our stay, the second elevator stopped working and we had to walk up to our 8th floor room. It was repaired but with two large weddings and other guests, I used the stairs a few times. The pool is shared with the adjacent hotel. It is 5ft at the deepest so it’s great for families. There are many shaded places with chairs and loungers. There is poolside service for food and drinks and plenty of towels. There are bathrooms in the pool area. All of the staff were incredibly kind and helpful. Parking is easy with lots all around the building.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and accommodating across front desk, valet, and housekeeping. However, some guests experienced slow or unresponsive service in the restaurant or during disruptions, and occasional check-in delays.

Related guest reviews

10

Kevin

Oct 5, 2025

·

Stayed 2 nights

Great hotel. Rooms are clean and quiet. Staff is exceptional. Free valet parking. Located close to Old Town and near highway. Definitely would recommend as a place to stay.

6

Monica

Aug 24, 2025

·

Stayed 1 night

Bar staff slow and unfriendly. Room small hallways loud and dated. Beds comfortable.

10

Ruth

May 19, 2024

·

Stayed 2 nights

The front desk has some of the best service I’ve experienced in a hotel. They were able to check us in earlier than the expected time, they are always quick to respond and very friendly. They made our stay very pleasant.

10

Grant

Jun 11, 2025

·

Stayed 1 night

Front desk staff, and restaurant and bar staff all provide excellent service, and are very friendly

2

Sherry

Jul 10, 2025

·

Stayed 1 night

First it was the worst Mexican food, fish was not fresh and our meal was aweful. Then we got not our room and the fire alarm went off , no instructions as to what to do, called the front desk, no answer , walked downstairs, we were on the 8 th floor, still no communication, found someone who said the fire was in the kitchen all was handled , waiting on fire department who showed up after 30 minutes, fire alarm was going off til midnight , 3 hours of fire alarms so un acceptable when we were told we could return to our room but we had to walk up 8 floors. The whole situation was handled poorly with no communication. I’m requesting a full refund for my stay.

8

JOHN

Jun 23, 2025

·

Stayed 2 nights

Flexible and great customer service.

10

rene

Sep 2, 2025

·

Stayed 1 night

all the staff was friendly.

8

Judy

Oct 18, 2025

·

Stayed 1 night

Room was not ready until 5:30p rather than 4p check-in

10

Mary Ann

Nov 3, 2025

·

Stayed 4 nights

Excellent and friendly service! Perfect location to Old Town and the Sawmill Market.

10

Elizabeth

Apr 20, 2025

·

Stayed 2 nights

Enjoyed the proximity to Old Town so we could explore the historic area. There were some great restaurants and shops within a few blocks. The hotel’s proximity to the highway was convenient when we wanted to visit other places in the Albuquerque area. Hotel staff was friendly and helpful.

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AI-generated summary based on recent guest reviews

Location

Excellent for walking to Old Town and Sawmill Market, with easy highway access and nearby museums. A few guests felt the surrounding area could seem sketchy at night.

Related guest reviews

10

Stephanie

Apr 12, 2025

·

Stayed 3 nights

Great property and perfect location!

10

Louise

Jul 28, 2025

·

Stayed 1 night

Very nice property. Nice and quiet. I liked the wood/laminate floor in the rooms instead of carpet. We did walk to Old Town, which was right nearby, but that area didn’t seem super safe. The hotel parking lot did seem very safe as there was a bellhop right outside.

10

Jason

Sep 9, 2025

·

Stayed 1 night

Coolest hotel I’ve ever stayed in. Great location on historic Route 66 and in Old Town which is very cool. Lots of small shops and restaurants within couple minute walk. Great view from our balcony!!

10

Michael

Sep 2, 2025

·

Stayed 1 night

Right at Old Town…super convenient

10

Sharon

Apr 27, 2025

·

Stayed 2 nights

I love staying at Hotel Albuquerque. The building itself is special, the staff friendly and attentive. The gift shop offers a wide variety of regional items to buy at reasonable prices. The nearby Sawmill Market offers a fun place to eat and drink. Old Town is a walkable distance and a must. The highway is nearby but far enough to not be heard.

10

Mary Ann

Nov 3, 2025

·

Stayed 4 nights

Excellent and friendly service! Perfect location to Old Town and the Sawmill Market.

10

Darrell

Jan 16, 2025

·

Stayed 5 nights

Nice hotel with easy access to Old Town

10

vernon

Jun 16, 2025

·

Stayed 3 nights

Nice location nice hotel

10

garin

Jul 31, 2025

·

Stayed 1 night

Beautiful hotel grounds and excellent location next to freeway and old town!

10

Jason

Sep 9, 2025

·

Stayed 1 night

The hotel is in a great location. Old Town is very cool with lots of small shops and restaurants. Just a short walk from the hotel. Also, is on the Historic Route 66 which adds to the allure of the area. Lots of things to do in the area within 30 minute drive . Rio Grande 5min drive, Sandia Mountains only 20 minute drive. Rt 66 historic spots only a few minutes from hotel. Room is Great ! Excellent view!

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Dining

Many enjoyed the on-site Mexican restaurant, drinks, live entertainment, and room service. Others report slow service, limited variety, or mediocre meals, and breakfast can be hit or miss.

Related guest reviews

10

Demosthenes

Jul 30, 2025

·

Stayed 2 nights

This is the second time we visited Albuquerque and the second time we have stayed at this hotel. It's a lovely hotel. The staff (both front desk and room service) was very friendly and helpful. The room itself was comfortable offering amazing views of the city. It's also super convenient to Old Town and the Museums. The room service meal was also super tasty. It's just a top notch property.

10

thomas

Aug 1, 2025

·

Stayed 2 nights

Staff were very kind and helpful. The restaurant was delicious and staff were very kind and attentive.

10

Gwen

Oct 17, 2025

·

Stayed 1 night

Staff were so personable and helpful. Lobby was beautiful. Restaurant was delicious.

10

Peter

Aug 12, 2025

·

Stayed 1 night

Great vintage Southwest charm and comfortable room. Good Mexican restaurant in lobby reasonable prices.

10

Brittany

Jul 25, 2025

·

Stayed 1 night

I really loved the southwestern vibe of thos hotel! Its restaurant had live music and AMAZING food! They have a gift shop as well that looked fun! There's so much to do and see around the area...room was clean and nice 10/10, highly recommend!

6

James

Jun 14, 2025

·

Stayed 3 nights

Breakfast menu was fine, waitress was good, service was slow due to inadequate staffing, hostess was terrible, we will not eat at the restaurant again.

10

Valerie

Aug 13, 2025

·

Stayed 1 night

This is an upscale hotel in Old Town Albuquerque with delightful southwest decor, very comfortable bed, high quality linens, good layout for bathroom and closet/prep area. Service staff was excellent. Walking distance to old town shopping and restaurants. Complimentary valet service is appreciated. The restaurant in Hotel had good live entertainment and excellent Margaritas!

10

Thomas

Dec 23, 2024

·

Stayed 2 nights

The in-hotel dining was very good. Service was excellent.

8

Katie

Jun 12, 2025

·

Stayed 3 nights

Loved the property and traditional looks and feel of the property. Did not have great experience with the staff of the restaurant in the hotel. Several were rude and service was SLOW. Don't get the breakfast burrito either. LOVED being so close to the Sawmill Market.

2

merilee

Oct 19, 2024

·

Stayed 1 night

Avoid hotel restaurant, it is awful. Service was horrible, food was worse.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $181	2 $189	3 $215	4 $226	5 $213	6 $221	7 $215
8 $219	9 $222	10 $272	11 $256	12 $256	13 $283	14 $270
15 $197	16 $356	17 $283	18 $286	19 $288	20 $197	21 $199
22 $215	23 $215	24 $199	25 $204	26 $199	27 $197	28 $199
29 $181	30 $194

Hotel Albuquerque At Old Town

Prices for Hotel Albuquerque At Old Town

Monthly average prices

About this property

Location

Room options

Junior Suite, Balcony

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds, Balcony

Traditional Room, 1 King Bed, Balcony

Junior Suite

Traditional Room, 1 King Bed

Guest reviews of Hotel Albuquerque At Old Town

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Albuquerque At Old Town

Considering this hotel for your Albuquerque trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $229	31 $238