Best Western Cooperstown

The room was in an adjacent parking lot from the main hotel and so the pool wasn’t easily accessible.

Free breakfast was a really nice and convenient. The pool/hot tub looked good but I did not use it. The work out room was best described as minimal

No toilet paper in the bathrooms at the pool. Pool bathroom dirty. Spa wasn’t working.

The elevator was broken, the ice machine was broken

Property was good, but the pool is located adjacent to the lobby which is kinda weird. Additionally the pool was cloudy, so we were not going in it. That said the room was super clean and the topper was the breakfast! It was a borderline breakfast buffet and it was pretty good. Cudos to whoever runs the breakfast!

Lobby was under construction and the hot tub was not in service, but the room was great. Clean, comfortable and roomy.

Nice, clean hotel with comfortable beds. My only critique would be to have the fitness center open earlier than 8:30. I like to workout before breakfast and breakfast ends at 9:30. Does not give enough time to exercise and shower.

Great restful and nice pool and spa.

Great service. The pool and hot tub were well enjoyed by my family. Fresh plentiful breakfast choices! The room was very nice, clean and plenty of towels! Only suggestion I would make is that a guide to how to decipher the tv stations be provided. I do not have a degree in engineering! 😁

Hot tub was closed, bathroom in pool area was disgusting and construction ongoing yet was never informed of either prior to arrival. Exercise room looks like it was thrown in there with little care since. Breakfast was tasty but woman in servery was very rude, and felt like we were imposing.

This was the dirtiest hotel room I've ever been in. The hotel smelled dirty, the room smelled of stale cigarettes, the carpet was filthy and stained, the bathroom floor was also dirty. I wanted to leave the minute I walked in, but unfortunately I couldn't find another room in another nearby hotel considering it was parents weekend at SUNY Oneonta and everything was booked solid in the surrounding area. I know this isn't a five star hotel, but the room should have some level of cleanliness. This place is disgusting. Spend the extra money and stay somewhere where they have cleanliness standards.

The first room we got assigned to was disgusting. The carpet was dirty and there were ants with ant bait. I’ve never been in a hotel that was this disgusting and had ant problems. We got moved to another room because the hot water wasn’t working. The second room was better.

Enjoyed the stay. Very clean and updated.

Good breakfast. Nice staff. Clean room.

Very friendly staff!! Very clean, in our room and around the hotel. Also, get location!

Great place to stay. Very clean and quiet!

Rooms are extremely damp. Like they tried to wash the carpet but forgot to vacuum the water up. They tried to blame it on the AC. You had to walk around the room with shoes on or feet would get wet. Some really nice staff but also some not so nice staff.

The room was clean and seemed nice at first. The air was blowing and had a smell of mold coming out. We went to sleep and woke up in the morning coughing and my husband had an asthma attack from the moldy mildew smell coming from the vent in the room.

Stayed at this property as my son was playing at Dreams Park for the week. Was clean and fine overall but the building where I stayed (closest to the street, not where the pool is) needs some work. It looks drab from the outside - no signs and kinda rough landscaping. The lobby was really lacking anything that resembles a hotel lobby. The floors walking to the rooms seemed thin and uneven. During my stay the phones didn't work to dial out, the WIFI was inconsistent, and the TV was difficult to flip around as the channel menu didn't seem to work. The bathroom was pretty narrow both in the shower and the toilet area. The sink is right next to the room door which is a little weird. But.....it was very close to Dreams Park and I wasn't in the room much so really it was fine. The breakfast was good and the service at the hotel in general was good. For the elevated price I'd expect a little better presentation especially the building my room was in -- just bad appearance. Liked being in the shopping center -- a few decent food options and the market was there. Next time I would likely try somewhere else hoping for a little better experience, but if the options were limited I'd be ok staying here again.

Hotel is older and in need of major upgrades. Room was comfortable and clean. Bathroom had some issues, mold in the shower grout. Towels were worn at best. Heavy smell of bleach on everything. Convenient to all Cooperstown areas, plus the trolley.

Paper thin walls, unreliable wi-fi, dimly lit bathroom.

We stayed at the Best Western Cooperstown Inn & Suites for one night in October 2025. Our room was a two queen. We were there to visit Cooperstown, specifically the Baseball Hall of Fame and the Calvin and Hobbes exhibit at the Fenimore Art Museum. Room: The room was clean, and everything was in good condition. The beds were very high (above my butt level) and otherwise comfortable, though one of us did roll out during the night - it was a hard fall. We heard no noise and had a terrific view, when the light blocking curtains weren’t pulled. Amenities: The hot free breakfast was good, and the free parking was fine. We didn’t use the Wi-Fi much but it gave us no issues when we did. The TV worked well. Service: Check-in went smoothly, though I was asked to sign a credit card authorization for about $100 more than my room cost as a deposit. The final charge was correct. Location The location felt safe with a few places within walking distance (shoutout to Dunkin), but you'll want a car for most activities. It was very easy to drive to Cooperstown from there. Issues: Our only issues were in the bathroom. There was only one weak light, and the shower water only ever got to lukewarm. I do appreciate that the amenities were in pumps and therefore less wasteful. Overall, it's a decent, clean option for visiting Cooperstown, though the bathroom issues were disappointing. I'd consider staying again if the price was right but would probably shop around first.

Friendly staff, good stay for price. My feedback is to invest in quieter heaters. It was cold out (winter) so I had to run heat. It was loud going on and off and kept waking me up.

The room was nice. The beds were a little firm, but that is subjective. We woke up with no hot water. When I asked at the desk, the receptionist said an element in the motel’s water heater failed, affecting the whole place. While things happen in life, I felt there could have been better communication on the part of this establishment.

We called and asked for towels maybe 12x and never got them. Had to go to the front desk. They advertised everywhere for apps on the TV. You could not cast a single app onto their tv’s. Only whatever was on the local tv stations. So we were left watching Hangover 2 without curses. Do you know what that’s like? And commercials? It was like I traveled back in time. I called the front desk and said I’ve been trying to cast for 30 and she told me, you won’t be able to watch any of your apps on the big screen. The tv’s need to be updated. Meanwhile, on the tv itself it had a barcode you can scan to cast your apps but ultimately never work. WTH? Also, there was a curtain shredded and barely holding on. But the beds were comfy. The front desk were very accommodating and so friendly. But they were overwhelmed because they had to do everyone’s job. Also the breakfast was view. Great view of the hills

The walls are very thin, so you can hear full conversations in other rooms. And the metal bed base frames bang very loudly tapped with one's feet. I could hear everyone getting up on the floor when their feet banged the bed bases in the morning.

Breakfast was good. Shower was good. Staff was very friendly and helpful. We were unable to get WIFI in the room and their laptop was in Spanish.

The included breakfast was excellent, with real eggs, bacon and waffles. Easy drive into town. The walls were paper thin, so you can hear everything next door. Nice mattress and bathroom, and tv channels.

This was good for a one night stay. The room was ok. A bit expensive for what it was in my opinion. The breakfast was pretty good though. The only complaint was the very loud air conditioner. It was extremely loud.

Stayed at this property as my son was playing at Dreams Park for the week. Was clean and fine overall but the building where I stayed (closest to the street, not where the pool is) needs some work. It looks drab from the outside - no signs and kinda rough landscaping. The lobby was really lacking anything that resembles a hotel lobby. The floors walking to the rooms seemed thin and uneven. During my stay the phones didn't work to dial out, the WIFI was inconsistent, and the TV was difficult to flip around as the channel menu didn't seem to work. The bathroom was pretty narrow both in the shower and the toilet area. The sink is right next to the room door which is a little weird. But.....it was very close to Dreams Park and I wasn't in the room much so really it was fine. The breakfast was good and the service at the hotel in general was good. For the elevated price I'd expect a little better presentation especially the building my room was in -- just bad appearance. Liked being in the shopping center -- a few decent food options and the market was there. Next time I would likely try somewhere else hoping for a little better experience, but if the options were limited I'd be ok staying here again.

This hotel was subpar. There are many other places in Cooperstown that seem much nicer. Stains on the carpet, no new towels or room service for the four days I was there. Had to ask for additional amenities that were supposed to be included, and was overcharged based on what was reserved through Hotels.com. It's fine in a pinch, but 2-3 stars at best.

Amazing property, friendly staff, delicious breakfast, easy parking

The package included breakfast . When I went to eat the line was out the door and down the hallway . Then when I got there all the food was gone . I asked for a discount because I had to eat breakfast somewhere else . And the Manager would not ever come out and talk to me .

The owner is rude and did not apologize. He argued with me when I told him the bed was not made properly - it did not have a blanket or comforter. I had to go to the front desk in my pajamas to get a blanket. I would not recommend stating there because If you look at the other reviews you can see how argumentative he is and never apologizes.

The staff at front desk were helpful, friendly and professional. The lady who takes care of breakfast did an awesome job, the setup is eye appealing. Food is delicious and plentiful.

Very friendly and kind. Attended to any needs we had.

Check-in was easy and staff were inviting. The staff member at breakfast works endlessly to make the breakfast area clean, served hot and always smiling. I witnessed her accommodating a special need/request.

Attentive and welcoming staff at this hotel deserve a ton of praise.

The check in staff was lovely. Helpful as to where to eat. We stayed one night, which we have done in the past. Morning showers were impossible. NO HOT WATER! All we asked for was a comfortable bed (it was) and a shower. Ran water for 10 minutes trying to see if the water would warm up, without luck. And waste of water. I told the front desk - all I got was shrugged shoulders. No compensation. He did ask if everything else was ok (what else was there?). Too bad. As said I have stayed here without issue multiple times at this time of year without issue. Won’t again.

The service is very poor. I had a complaint and they kept saying the manager will handle it and manager never came to work they said. I stayed for five days and never saw a manager.

Clean hotel and is nine minute drive to the Hall of Fame.

The hotel is a 10 minute drive to Cooperstown. So it's definitely a convenient location. We arrived 2 hours before check-in time. The front desk rep was short and salty with us about needing to come back at check-in time. So we hung out in Cooperstown in the meantime. Our second check-in person was much nicer. Having a microwave and larger fridge is definitely a plus. We brought from grocery basics with us to save some money- and the fridge size was great. But the floor leading into our room was sticky when we walked in. I ended up wiping everything down myself. The room is spacious, but the walls are thin. We could hear full conversations of our neighbors and their kids in their room. We didn't have breakfast so can't comment on how it was but we did see fruit, waffle makers, oatmeal, sausages, eggs.

Nice hotel, with a friendly staff. Very few options for close restaurants. Be aware you will be pretty far from downtown Cooperstown.

About a 10 min drive from Cooperstown and very reasonable rate make this a great option if you're visiting the hall of fame. The pool is small but it's there, so great for kids. Breakfast was ok, not very many options

great stay and location

We loved how close it is to the national baseball hall of fame and Main Street, there is a supermarket’ McDonald’s, Chinese food and other stores right next to the hotel, the staff was friendly and the free breakfast was good.

Great location. Close to market, coffee, restaurants, and baseball fields. Very clean.

I like the location as it was convenient to may different things.

Family of four and we had plenty of space in our hotel room! Breakfast was very good with a decent amount of options. Kids definitely enjoyed the pool and hot tub. It was a great option for an off season roadtrip to the area. Also, less than 15 minutes from the Hall of Fame!

Great spot, just out of the super busy spot while also in a good idea. I think it was slightly over priced and the rooms had a few damages, but it was very clean and the staff was very kind. I would come again if more affordable lodging wasn’t available.

Shower pressure was amazing, but the water was luke warm. Breakfast was included but they were slow to refill items that were all out (coffee, omelets) and the pancake machine was broken so there were limited options.

We have stayed here many times before and it has always been just fine. This trip the minute we walked into our room I was taken aback by how clean and fresh the room smelled. The linens seemed brand new and smelled so nice and clean and were so soft. The new bathrooms mirrors with the different lighting options are great too. Breakfast was good. Only complaint would be other guests being inconsiderate and noisy in the hallway at night and early in the morning. Would not want to stay on the first floor again. But that’s not the staff’s fault.

The breakfast buffet was understaffed. Food was constantly running out and there was a delay to replenish.

The breakfast was amazing!

It’s a nice hotel. Usually the breakfast is fantastic, but this visit on both days they had mostly run out of food by the time we got there, around 8:00. Breakfast is supposed to run until 9:30 so this was disappointing.

Good breakfast. Nice staff. Clean room.

The staff at front desk were helpful, friendly and professional. The lady who takes care of breakfast did an awesome job, the setup is eye appealing. Food is delicious and plentiful.

Breakfast and parking was great

Hotel was nice but they ran out of food at breakfast. They didn’t have enough help or food.

The breakfast choices were plenty and very good.