Name: Hampton Inn Long Island/Islandia
Address: 1600 Veterans Memorial Hwy, Islandia, New York, United States of America, Islandia, New York, US
Price range: US$143–US$412 per night
Rating: 8.3

What guests think

At Hampton Inn Long Island/Islandia, guests frequently praise the friendly staff, generally clean rooms, and convenient location off the Long Island Expressway, while noting recurring downsides like highway noise, occasional maintenance issues, and an often inconsistent breakfast experience.

Several reviews cite building-wide hot water outages, malfunctioning elevators, and a chilly or not well-maintained indoor pool. Rooms are comfortable for many and some appear recently updated, yet thin walls, slamming doors, smaller layouts, and loud HVAC can impact rest. Service stands out as a strong point, though a few guests reported slow responses, billing complications, or disputed smoking fees. Expect a convenient stay with warm service and some trade-offs in noise and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the indoor pool and fitness room, but multiple reviews report building-wide hot water outages, malfunctioning elevators, and a pool that’s often too cold or not well maintained; a parking fee is also noted.

Related guest reviews

4

BENJAMIN

23 Aug 2023

·

Stayed 2 nights

Dropping my daughter off at Stony Brook for school. We arrived to find out there were not 2 queen beds in our room and cold water shower. Woke up to a cold shower in the morning as well, the whole place had the same issue. Misrepresented online regarding the room and Hampton Inn although verbally offered to give us a refund for one night, they did not follow through on it. I simply wanted what I had booked a room with 2 queen size beds and of course HOT WATER showers.

10

Jose

7 Jul 2025

·

Stayed 2 nights

Great property, nice rooms. Almost perfect pool to relax if only they'd turn the temperature just a tiny bit higer would be perfect.

2

Jeanette

22 Aug 2023

·

Stayed 4 nights

No hot water for 3 days! Only one operating elevator. Carpet in hotel rooms and throughout the hotel. Dirty! Rooms are small no housekeeping even on request. I will leave a google review

10

Teion

3 Nov 2023

·

Stayed 4 nights

Elevators were malfunctioning all week. Need to get them fixed. I got stuck three times.

6

Ryan

18 Jan 2024

·

Stayed 2 nights

Elevators on property for sure not safe,

10

Douglas

9 Dec 2024

·

Stayed 1 night

Easy parking, although the parking fee its a but out of place.

2

Charles

21 Aug 2023

·

Stayed 2 nights

The whole hotel had no hot water for the two days that we stayed there. Our room was not cleaned or serviced while we were out after the first night. When asked about it at the front desk, I was told it was only done if requested. I said "what about towels?" I was told "we keep towels here at the front desk if you need them." I asked "what do I do with the used towels?" Told to "put them outside your room door and someone will come and pick them up." Every time we got off the elevator the halls reeked of "pot"; I know what it smells like, I grew up in the 60s. Carpet was filthy. I walked around the room in my white socks and bottoms turned black. When front desk was presented with all this information I was told "we cannot offer you any compensation because you booked it through Hotel.com not us" Breakfast was good.

6

Jeri

2 May 2025

·

Stayed 1 night

I did not expect to be giving this property a negative review. Unfortunately upon arrival to our room I turned down the bed and it smelled musty. I went down to report this to the front desk and instead of sending someone to change the bed, they gave me the new be linen to change. Can you image that? Then at the end of the day I went to relax in the heated pool only to find a cold and dirty pool. When brought to the attention of the desk staff, they said well it’s more like temperature controlled and he would talk to the guy on Monday. I WAS LEAVING SUNDAY! HOW DOES THAT HELP ME? I may be forced to take my business elsewhere. The staff was totally unbothered. VERY UNFORTUNATE. Not up to the standards I expect when staying at a Hampton Inn.

10

Jen

27 Jan 2025

·

Stayed 1 night

Big shoutout to Bobby at the front desk! Super cool dude willing to go above and beyond. Appreciate you Bobby! Heated pool was clean. 88 outside water temp, 83 water temp. Fitness center was clean and had solid equipment.

6

Eliza De

4 Sept 2023

·

Stayed 1 night

The pool was very grungy with green slime and clumps of hair stuck to the sides.

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Cleanliness

Feedback is mixed: many describe clean rooms and public areas, while others report bathroom grime or odors, stained or damp linens, pests, and inconsistent in-stay housekeeping.

Related guest reviews

4

Daivion

29 Jun 2023

·

Stayed 1 night

I had ants in my room, and not just 1 or two but like hundreds of em on top of that the room was soo dusty and covers were stained up.. the only good thing was the pool and that’s sad

10

Laurie

19 Aug 2025

·

Stayed 2 nights

Dismayed to see moldy spots in the shower. The mattress was quite hard but not terribly uncomfortable. Breakfast was nice but ran out of baked goods both mornings we ate- around 9am. The bathrooms should have more than two towels for two nights in our opinion. I always use one for my body and one for my hair. Upon entering, the room was absolutely freezing. I'm always warm but it took a long time for the room to be comfortable. It wasn't an overly hot day either. It felt as though the room had been on a very low temperature for days. We like this hotel very much and will continue to stay. With those few changes, it would be perfect.

2

Kelly

3 Aug 2024

·

Stayed 1 night

The bathroom was disgusting with poop all over the wall and floor was not swept. Asked to switch rooms , new room was not much better and smelled awful. In general the hotel was filthy. For $300 , the room was a rip off. <$150 this room was worth. Do better Hampton Inn

2

Nicole

1 Sept 2024

·

Stayed 5 nights

The hotel had a horrible order, the elevators were always filthy and smelly. The mold and mildew visible in every corner of the establishment including my room and the bathroom was deplorable. The bed was extremely uncomfortable, pillows included, the room was damp and humid even with the air on that only blew in one direction. The tub did not work as it was broke and hanging loose. The free coffee was one specific brew every day all day long and NEVER HOT! The amount of noise and additional smell of weed in the hallways was RIDICULOUS ! All I can say is NEVER AGAIN! And to think I paid $1,186.00 to be annoyed, inconvenienced and physically in pain from the bed. I have stayed at larger more well known Hiltons and Marriotts for less money and more time and had much better amenities, services and accommodations.

10

Susan

1 Apr 2025

·

Stayed 1 night

Very Clean

2

Cesar

31 Jul 2025

·

Stayed 1 night

It was bad there was pee on the toilet seat. The room smelled like a cesspool. It was horrible.

6

SUSAN

9 Aug 2025

·

Stayed 2 nights

This hotel has so much potential, but the cleanliness is substandard. We had a king room with a pull out coach. The extra blanket for the pull out smelt like a dead animal. When we tried to get another the voicemails for house keeping and the front desk were full. I had to ask a housekeeper for blankets and towels. They only clean your room if you stay three nights. The breakfast was good, but I wouldn’t recommend this hotel if cleanliness is important to you. It didn’t look like the bathroom floor had been cleaned in wuite some time.

2

kenneth

30 May 2025

·

Stayed 1 night

No one has called me back. There were pubic hairs in my shower upon check in. Unacceptable. I made a complaint with the front desk, left a message for the assistant manager and no one has gotten back to me. Unfortunately my next step will be writting to corporate.

10

Marilyn

11 Nov 2024

·

Stayed 1 night

This was a great hotel for a family visit. The property is clean and well maintained. The room was very comfortable and very clean. It is close and convenient to both the expressway and stores. Would defnitely stay there again. Breakfast was the usual fare found at the expanded continental breakfasts. Had to wait on coffee, but it was because it was very busy at the breakfast area. It would be nice to have someone cleaning/wiping tables after a party leaves. Or the ability to get a wipe and clean the table. Not a compliant - just an observation to better improve cleanliness.

4

Robert

20 Mar 2025

·

Stayed 2 nights

Rooms smelt like urine, TV cut out constantly, no one cleaned the room after 2 night stay

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Rooms

Rooms are generally comfortable, with some renovations noted, but several guests mention smaller layouts, thin walls or door noise, and loud HVAC; a few reported TV problems or dated elements.

Related guest reviews

6

James

4 Feb 2025

·

Stayed 1 night

Proximity to LI expressway. Hotel is dated except for shower.

8

Richard

8 Sept 2024

·

Stayed 1 night

Rooms are clean but small. Ok for a short visit. Bathroom was clean and looked new. Overall a good stay over

6

Barbara

13 Nov 2025

·

Stayed 2 nights

The first room we were in had a saggy bed which I was surprised at because usually Hampton inn beds are very comfortable

8

Patrick John

6 Dec 2024

·

Stayed 1 night

The air conditioning unit was a bit older and was quite noisy.

6

William

25 May 2025

·

Stayed 1 night

Great staff and clean but any rooms in the front of the hotel face the highway and are loud

8

Doug

25 Oct 2024

·

Stayed 4 nights

I had to go back downstairs every night when I got to my room to get my key recharged so that I could get back in my room. Most of the TV channels came in super fuzzy. Other than those two things, I enjoyed my stay here. The room was very comfortable and clean, breakfast was great, and they have a pretty good fitness facility. Not much if anything for nightlife or restaurants near hotel.

10

Barry

1 May 2025

·

Stayed 6 nights

Everyone nice. Only problem is the doors slam & wake you up when people come & go. The let it slam. I wish there was a softer closing system.

10

Karen

14 Apr 2024

·

Stayed 2 nights

It was a nice stay. Only downside was we had a room right at the elevator, so you could hear people all night long and they could use more seating for breakfast along with an extra waffle maker.

4

Emma

13 Jan 2025

·

Stayed 1 night

Little to no sound proofing. We could hear conversations in the other room very clearly. At 2 a.m. Dog friendly though.

8

Jeanine

2 Oct 2025

·

Stayed 4 nights

Internet was great but TV not so good

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Service

Service is frequently praised as friendly, helpful, and accommodating, with easy check-in and quick assistance. A minority reported unresponsive overnight support, billing or reservation problems, and disputes over smoking fees.

Related guest reviews

4

Li

23 Aug 2025

·

Stayed 1 night

First of all, I do want to acknowledge that the hotel is clean and facility is nice. The hotel staff are nice and courteous. What really made me unhappy about the stay was that my neighbor room seemed to be having a party with loud music and talking and cheering after midnight till 3am while no staff was around. I made several attempts to call the front desk, room service, housekeep between 1 and 2 am with no response. I was traveling alone with my little one and I didn’t want to leave her alone in the room and go downstairs by myself. The quality of service usually comes from the details, and that’s what I think is missing.

10

Jennifer

16 Jun 2025

·

Stayed 2 nights

Tana and the staff are so amazing! I feel like a family member and welcome guest

10

Safurat

26 Oct 2025

·

Stayed 1 night

Front desk staff was super friendly and our room ready by the time we arrived which was around 2PM. The room and bathroom were clean and a good size.

2

Robert

21 Jan 2024

·

Stayed 1 night

Called at 10:30pm to let them know I was arriving late. They did not honor my reservation. The clerk at the front desk was completely incompetent. Had to drive exhausted after 16 hour drive to give another hotel that wasn't a complete disaster like this one. Never using this chain.

6

AVA

18 Aug 2025

·

Stayed 1 night

my room stay was good ,my room was very clean my bed was comfotable,my checking was a slight problem some one new it started out good. i was charged twice,she stated it was a glitch and the security deposit did not register. so .i reinserted my card again,and ended up being charged twice. which was odd ,because my room was paid in advance and it should have only be charged for security.deposit when i arrived.i have stayed there on many times and never had this problem before. i called the nxt day when i recieved my reciept . a refund was processed .the the additional charge. and still waiting for myh refund. 4 days later, and made and addtional call today 08/18/2025-stilll not seeing credit on my account

2

Paige

19 Aug 2025

·

Stayed 1 night

Beware of this hotel scamming you. After checking out, I noticed a 500.00 dollar charge. I called and spoke to the assistant manager, Kaitlyn, and she stated that the charge was a smoking fee. She stated that the smoking sensory level in the room was high at 2:20 pm and based off the report they cannot issue a refund. At that time I was blow drying my hair followed by straightening my hair to get ready for a wedding. I am a non-smoker and I don’t vape. Nothing was damaged in the room and there was never any unusual smell of tobacco in the room. In addition, not once did an employee or manager came to the room for themselves to check for unusual smell or if everything was okay once they saw that the smoking sensory level was high. Both assistant manager Kaitlyn and manager Dean were very useless and dismissive. So now I have to go through a long process with my bank to dispute the charge because I refuse to have this hotel take 500 dollars for something that I didn’t do. I am currently in the military and have been serving for 6 years and have the upmost respect and integrity wherever I go. I do not recommend going to this hotel as this hotel has employees and managers that don’t go above and beyond their job.

10

John

9 Sept 2024

·

Stayed 2 nights

The hotel was very clean. Seemed to be newly renovated. The breakfast was very good as well as the staff. Bobby was great. We will definitely stay there again.

4

Cherilyn

20 Jul 2025

·

Stayed 2 nights

No one was at front desk for check in time which was 3pm. I had to ask a housekeeper that was walking by to help us find someone. Room was clean but the rugs definitely need updating stains & rips.Breakfast was good with many options. No one at gront desk when I checked out..Also no one greeted you when you walked by the desk when there was actually someone there

8

Corinne

28 Oct 2024

·

Stayed 2 nights

The Front Staffers - are terrific! Bug kudos to Bobby! They did a great job at check-in and resolving any issues, promptly.

10

Jeanne

23 Aug 2025

·

Stayed 1 night

Staff were prompt, friendly and service was good during my stay. Easy check in and check out. Would recommend this hotel and location.

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Location

Conveniently located just off the Long Island Expressway near shops and dining, making it easy to get around. However, proximity to the highway brings noticeable traffic noise for some and access can be tricky.

Related guest reviews

6

angela

6 May 2025

·

Stayed 1 night

location was difficult to manage

8

David

3 Jan 2024

·

Stayed 5 nights

It was very low key and close to everything real close to Jakes 58s

10

Brian

5 Dec 2024

·

Stayed 1 night

Close to major highway

10

Jenny

2 Jun 2025

·

Stayed 3 nights

Great location and caring staff.

8

DANIEL

29 May 2025

·

Stayed 2 nights

It met my needs was clean and the bed was comfortable. Convenient location.

10

GIHEE

23 Mar 2025

·

Stayed 1 night

Close to the highway. Went to a wedding near by and this was a convenient place to stay for us.

8

michael

11 Aug 2024

·

Stayed 5 nights

Close to everywhere

10

Jacob

9 Sept 2024

·

Stayed 1 night

Nice hotel, courteous staff. Only issue was there was a bit of noise from the nearby highway.

10

Linda

22 Apr 2024

·

Stayed 2 nights

Good location, clean with friendly staff. Wi-fi worked well and the breakfast was fresh and plentiful.

10

laura

16 Jul 2023

·

Stayed 2 nights

Comfortable room, great breakfast and very convenient location right off 495.

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Dining

Breakfast often earns compliments for variety and taste. Several reviews, though, cite crowding, items running out, limited choices, or lukewarm food, and coffee quality is inconsistent.

Related guest reviews

6

Luis

12 May 2024

·

Stayed 2 nights

The breakfast choices were limited. Coffee too light and one only choice….should provide bold coffee. Waffle machine was only 1 machine, so a big line of customers waiting. Rest was acceptable

10

John

31 Mar 2025

·

Stayed 1 night

Clean and comfortable room. Excellent breakfast buffet.

10

Mindy

1 Sept 2025

·

Stayed 1 night

Very nice room. Quiet. Nice pool area. Great breakfast!’

8

Maia

26 Oct 2025

·

Stayed 2 nights

The room was clean and cozy. The staff were kind and welcoming. The air conditioning and heat in the room was easy to adjust. The breakfast was cold and subpar both days we stayed.

10

Matthew

4 May 2025

·

Stayed 1 night

This was a brief but enjoyable stay. The breakfast was great, staff very friendly and checking in and out was easy. We arrived late for a one night stay and it would have been great to be able to buy a beer or glass of wine on site but there was no hot food option or bar service. The room refurbishment was well done, especially the v sensitive AC. Nice bathroom refit. Reasonable value for money.

10

JESSICA

11 Apr 2025

·

Stayed 1 night

Service was great breakfast was amazing

8

Ken

24 Sept 2025

·

Stayed 2 nights

Everything was very good. The breakfast was average at best with limited seating and poor layout of the food.

6

Scott

7 Sept 2024

·

Stayed 2 nights

Just bland service. Awful breakfast with no eggs available after only one hour of service and no coffee creamer..... cheap and bland breakfast

10

Billie

21 Nov 2025

·

Stayed 1 night

Staff were super friendly. The breakfast surpassed expectations. Room was clean and pleasant Excellent experience

8

Maria

15 May 2025

·

Stayed 1 night

Nice room clean easy check in nice people at the front desk. The only thing it's a poor breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$105
February	US$118
March	US$118
April	US$128
May	US$159
June	US$240
July	US$224
August	US$183
September	US$217
October	US$175
November	US$142
December	US$121

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $160	10 $169	11 $245	12 $239
13 $143	14 $143	15 $152	16 $152	17 $152	18 $208	19 $283
20 $143	21 $148	22 $148	23 $148	24 $156	25 $260	26 $314
27 $152	28 $158	29 $148	30 $147

Su	Mo	Tu	We	Th	Fr	Sa
				1 $156	2 $266	3 $331
4 $144	5 $156	6 $156	7 $156	8 $156	9 $412	10
11 $156	12 $156	13 $156	14 $156	15 $160	16 $260	17 $316
18 $147	19 $156	20 $156	21 $156	22 $156	23 $257	24 $277
25 $143	26 $156	27 $156	28 $156	29 $156	30 $259	31 $273

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn Long Island/Islandia

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