Quality Inn Lockport

Name: Quality Inn Lockport
Address: 551 South Transit St., Lockport, New York, United States of America, Lockport, New York, United States of America
Rating: 7

"Well-equipped bathroom"

"Comfortable beds"

"Great food menu"

"Conveniently located"

"Rooms were immaculate"

"Welcoming staff"

Amenities

Parking
Non-Smoking Rooms
Business Center
Housekeeping
Safe-Deposit Box
Designated Smoking Area

Show all

Property description

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.

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Guest reviews

7

Good

Based on 609 verified reviews

Who stays here?

Business

8%

Couple

28%

Family

40%

Group

8%

Solo

14%

What guests think

AI-generated summary based on recent guest reviews

At Quality Inn Lockport, reviews highlight a mix of friendly, helpful staff and convenient access to nearby restaurants and Niagara Falls, but also note dated facilities, limited breakfast, and recurring issues with room cleanliness, maintenance, and odors.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

PAUL

20 Apr 2026

·

Stayed 2 nights

Terrible property

2

Robert

11 Feb 2026

·

Stayed 2 nights

Heat was shut off in the room. Took hours for it to get warm but floor remained ice cold. No carpet. Bathroom floor was even colder and the heater in the bathroom didn’t work. Bathroom fan was extremely noisy. Toilet seat terribly discoloured. Surfaces clean but everywhere else had dust build up. Didn’t attempt the breakfast. Didn’t look appetizing. Tasted the juice and it was horrible.

4

Rosemary

19 Jan 2026

·

Stayed 7 nights

Parking was okay. Staff friendly but not attentive to a complaint of sink not draining properly. Had to chase down staff to obtain fresh towels after five days. Trash not emptied. When asked to have trash emptied,we were told to secure the bag(s) and place it in the hall! Breakfast options adequate and fresh. Would not recommend for families.

8

Linda

11 Jan 2026

·

Stayed 2 nights

Yes

2

Jeremy

5 Jan 2026

·

Stayed 1 night

They didn't even have the heat on.

551 South Transit St., Lockport, New York, United States of America

Location

A stay at Quality Inn places you in the heart of Lockport, within a 5-minute drive of Big Bridge and Flight of Five Locks. This hotel is 11.6 mi (18.6 km) from University At Buffalo - North Campus and 1 mi (1.6 km) from Four Seasons Players.

Four Seasons Players(1 Miles)

Erie Canal(1.2 Miles)

Big Bridge(1.2 Miles)

Kenan Center(1.3 Miles)

Allie Brandt Lanes(1.3 Miles)

Erie Canal Discovery Center(1.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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