Name: Courtyard by Marriott New York Manhattan Upper East Side
Address: 410 East 92nd Street, Yorkville, New York, New York (and vicinity), New York, United States of America, New York (and vicinity), New York County, US
Price range: $341–$1,342 per night
Rating: 7.93

What guests think

At Courtyard New York Manhattan/Upper East Side, travellers consistently praise the clean, comfortable rooms and the convenient Upper East Side location near subways and the East River, making it a practical base for visits to family, hospitals, and museums.

Staff interactions are often friendly and helpful, though several guests report brusque front-desk experiences and slow problem resolution. On-site amenities are basic with no restaurant, while elevators and ongoing renovations sometimes cause delays, and valet/garage parking is pricey. A recurring complaint is weak or unavailable air conditioning in warm weather, leading to uncomfortably hot rooms for some stays. Overall, expect a straightforward stay with practical comforts and limited extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are basic with no on-site restaurant or bar, though the lobby offers complimentary coffee and water. Renovations and elevator outages have caused delays at times, and parking is off-site and expensive via valet/garage; the gym gets good feedback but has had closures.

Related guest reviews

6

Monique Anne Fortune

Jul 20, 2025

·

Stayed 2 nights

It has very poor facilities. No restaurant. No room service.

10

Ivan

Nov 1, 2023

·

Stayed 1 night

Everyone is very nice and friendly. Phenomenal gym.

8

Amber

Sep 7, 2024

·

Stayed 2 nights

The property had a unique way of providing drinking water to the guests. The hotel maintained a machine, free to guests, to access flavored drinking water. The staff was generally friendly and helpful. The hotel was quiet.

6

JOSE

Aug 17, 2024

·

Stayed 4 nights

The parking arrangement was not explained properly before making the reservation. Parking is off premises. Valet is $9 over the parking garage fee. With valet there is no in and out available. Best to park yourself or shop Round for other nearby parking garages that have rates lower than $60 per day. There is also no on premises food, other than snacks that are also available at nearby convenience shops.

6

Michael

Oct 18, 2023

·

Stayed 3 nights

Good location but sub-par amenities. No restaurant, no bottled water in the room, no bar, no mini-bar in room. The staff was super attentive. The hotel description was not reality; looks expansive but is a near-dreary lobby. Its one of the few reasonable hotels in the area of the upper east at 1st and 92nd, but ain't no great shakes...

6

Richard

Jun 1, 2025

·

Stayed 1 night

The hotel gym was being renovated, and my wife works out regularly. It was disappointing to find this out as we were checking in. The vents above the bathroom showers were dirty. The elevators were stripped bare, and only two were available. The neighborhood is somewhat isolated with a housing project across the street. That said, there were some positive. The bed was very comfortable. Very quiet. We used to live in the neighborhood and felt comfortable with the surrounding area. Central Park and bars/restaurants are fairly close. I’d stay there again for a cheaper rate.

8

Valerie

Jul 26, 2025

·

Stayed 10 nights

It was good. However, a few days one elevator was out and caused over a 20 linute wait time to get upstairs to the room. The same elevator had issues in April when i stayed there. Hallways, building and room were cleaned. However, alot of dog poop outside. Some piles were stepped one and smeared on the side walk and front of building. That's the one area that probably needs daily cleaning. This trip was mych longer for 11 days.

10

Kevin T

Apr 16, 2025

·

Stayed 1 night

Newley renovated room was lovely . Valet Parking convenient, but has risen significantly in price and is over priced.

8

Victoria

Jul 22, 2025

·

Stayed 3 nights

A bar or coffee bar inside the hotel would be nice and the elevators are not clean at all.

6

Joyce

Jan 21, 2024

·

Stayed 4 nights

Friendly staff. Hotel decor and fixtures tired and dated. Complimentary hot drinks. No restaurant or breakfast facility but shop and cafes nearby. Near subway. Good price so value for moneu

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find rooms and common areas clean, with many praising housekeeping. However, a minority report issues such as stains, odors, wet carpet, pests, and maintenance lapses in bathrooms or elevators.

Related guest reviews

8

Kerry Kay

Jul 14, 2025

·

Stayed 4 nights

The property was always clean and the staff was helpful and freindly.

4

Stephanie

Jul 13, 2025

·

Stayed 1 night

Room not properly cleaned. Poor check in service, bag check is not secure so I was charged $100 to receive my room early. Extremely long wait for elevatora

10

Debbie

Oct 13, 2025

·

Stayed 3 nights

One of the cleanest hotels I’ve ever stayed at!!

6

Marta

Jun 15, 2024

·

Stayed 5 nights

Hotel is very outdated and definitely needs to be renovated. Carpet is very old and dirty, as well as the bathroom. Great location, but expensive.

2

Sohana

Jul 17, 2025

·

Stayed 1 night

There are cockroaches in the room. Last thing you need is roaches crawling when you just want to rest.

8

Dyshan

Oct 17, 2024

·

Stayed 2 nights

The bathroom was not thoroughly cleaned. There was hair still left on the bathroom floor and in the shower. The bedsheets had stains on it. Overall the room was comfortable.

8

Ruth

Sep 29, 2025

·

Stayed 1 night

Clean room, linens and common areas.

10

Taryn S.

Aug 19, 2025

·

Stayed 3 nights

Nice staff. Easy process. Very clean room.

2

Kostantinos

Dec 24, 2023

·

Stayed 1 night

Toilet was used when I got to my room. Graffiti on bathroom wall and carpets were sticky. Would. It recommend.

10

Louis

Nov 7, 2025

·

Stayed 1 night

Great check-in, clean and spacious room.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, with some spacious suites and occasional balconies/views, but decor can feel dated unless renovated. Recurrent complaints include weak AC, poor lighting or outlets, noisy units, and uncomfortable sofa beds or overly soft mattresses; some rooms are quiet, others face outside noise.

Related guest reviews

10

cindy

Dec 11, 2024

·

Stayed 3 nights

There were three of us, and we had a suite. The king bed was fine, but the sofa bed was EXTREMELY UNCOMFORTABLE!!!! It was one of the worst pullout sofas we've ever used!!! When you use the bathroom sink, you have to close the door, because it blocks the sink. For $600 +per night, I would expect better from Marriott!

6

Tina

Jul 26, 2025

·

Stayed 3 nights

The air conditioning was not strong enough to handle the summer heat

10

Tracy

Jul 31, 2025

·

Stayed 1 night

Very comfortable bed, quiet room with large windows. My second time staying here.

4

Frank

May 13, 2025

·

Stayed 2 nights

The mattress’s are terrible, they’re too SOFT, got no sleep. I will never book a stay there again!

10

Khristina

May 29, 2025

·

Stayed 1 night

Nice experience. Rooms very nicely remodeled

8

Ami

Nov 12, 2025

·

Stayed 4 nights

The staff was wonderful. Clean, spacious rooms. Our only complaint was that there was no a/c available in the room. We were roasting hot and sleeping was difficult. When I asked the front desk person about it, she said to turn the system off entirely and the room would cool down. This was not the case at all. The room remained very warm. Other than that, great hotel!

6

David

Oct 18, 2024

·

Stayed 4 nights

The hotel is dated inside and out. For example, there are no usb chargers in the room. Furniture is old. It is in an excellent location for using buses and trains to travel the city. Staff were courteous.

10

Suzy

Jun 10, 2025

·

Stayed 7 nights

The balcony was a game changer. We stayed for a week and it was nice to enjoy the balcony and the views of the East River and Manhattan. The separate bedroom was also nice to have.

8

Janath

Jun 4, 2024

·

Stayed 2 nights

The property is dated, needs remodeling. The AC didn't cool very well. We had two maintenance people come check it in two different times and they claimed everything was fine and they cant get it to be colder. Even though we had the thermostat set to 60 degrees. I wouldn't want to stay in the middle of the summer when its very hot in the city with poorly functioning AC.

2

Daniel

Aug 16, 2025

·

Stayed 4 nights

My wife and I stayed here for 4 nights, on the 10th floor. Every morning we were awoken by dogs barking. We figured out the ASPCA is directly next door. I’m sure this is a constant issue for guests. Then we were charged $250 for smoking or vaping in the room, but we never smoked or vaped in the room at all. We rolled joints in the room and walked around outside to smoke them. Marijuana is legal in NYC after-all. We called to have this fee reversed, but the manager refused, saying his sensors [magically] picked up a change in air quality. When we said we never smoked in the room, only rolled joints to smoke outside - he just repeated himself and said he cannot reverse it. They basically stole our money and refused to give it back. We are escalating through customer relations with Marriott - but we recommend you find somewhere else to stay altogether.

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AI-generated summary based on recent guest reviews

Service

Many reviews highlight friendly, helpful staff and smooth check-in. Others cite brusque front-desk interactions, slow responses, unexpected fees, and difficulties resolving issues like temperature problems or transportation, making service feel inconsistent.

Related guest reviews

10

Joseph

Jun 16, 2025

·

Stayed 1 night

Great stay; Initially there was an issue with the computer/key system, but the staff was very helpful and went above and beyond to help resolve the issue. Friendly atmosphere and is a great location for the area.

6

Laura

Aug 17, 2025

·

Stayed 1 night

Parking garage recommended was very unprofessional and did not charge quoted price. Cashier faked a lack of English when pressed on this issue. Front desk staff could be friendlier and more helpful. First man tried to charge me $100 to check in 1 hour early, and I also had a strange experience with a female front desk attendant to use the lower level restroom (needed key from her). Customer service lacking.

10

RUPAL

Nov 15, 2024

·

Stayed 6 nights

Courtyard Upper East side is the best stay in NYC and it is so because of the service provided by Willie Howard at the front desk and his indefatigable enthusiasm and positivity as well as 100% committment to hospitality and guest relations. John the manager has a very good man in Willie working for him.

2

Dylan

Jun 22, 2025

·

Stayed 4 nights

First thing I noticed arriving was a dead pigeon rotting behind a pillar outside. The room was stuffy the first night. I chalked it up to being sweaty from walking a bunch. The second night felt worse. The staff said they would send the engineer to check the unit. He said the room unit was fine and he would check the unit on the roof. Nothing got better and we were only offered a fan. The next day it still hadn’t been felt with. I asked what could be done or if we could get another room. I was told they couldn’t do that until an engineer looked at the ac unit. No communication or resolution. I came back for the third time and was seeking some sort of compensation and was told that there was no manger and that I would need to call back the next day after 10 to speak to someone. I will be following up but it was egregious that we were stung along like that after paying what we did for 4 nights.

2

RALPH

Oct 28, 2025

·

Stayed 9 nights

some staff were very rude. The hotel was under construction. The AC rattles all night. Asked for drinking glass...they said no. I'm Gold Elite and couldn't get a late checkout after told I could. They used to have coffee and water in the lobby but was gone after a few days...they referred me to a store at the corner. TV would jump on at random times and wake me up 2 times it was at 5:11am & 5:36am. Overall it was horrible

10

Kathleen

Aug 15, 2025

·

Stayed 4 nights

The staff at the Courtyard Marriott are always amazing.

10

Christine

Aug 25, 2025

·

Stayed 2 nights

I liked our experience at the hotel . Staff was friendly and helpful. The valet parking worked out well. The process was not too complicated. Although I did drop my keys in the box after locking my car doors, but was asked to put my receipt on the dash. I put it under the wiper and it was ok

6

Judith

Feb 24, 2025

·

Stayed 2 nights

Female Staff member did not greet me when I approach the front desk and was talking to a male staff member. She continued to ignore me after she looked right at me and I finally had to ask if I was at the right place to check in. She responded yes and continuing talking to him. Very unprofessional and rude! Also after telling me she needed my credit card in case I charge anything to the room, I noticed my card was charged $100! When I asked about this the next day she told me it would come off my card in 5 to 6 days. Why the hell should they have my money for 5 to 6 days when I didn’t charge anything to my room!

4

Chris

Apr 3, 2024

·

Stayed 8 nights

Staff were most unhelpful at assisting us with transportation to the airport despite asking in advance of our need to get a taxi to the airport. Two different staff members insisted we would have no trouble hailing a taxi out the front of the hotel and that they couldn’t arrange for a taxi to collect us from the hotel. We spent 45 minutes in van trying to do so before we were advised that they have a direct phone service that we could ise ourselves to arrange a taxi. They even sent an elderly lady out the front of the hotel to hail a taxi by herself. It was only after we advised her to go back inside the hotel and get the hotel staff to help her that they provided any assistance to her. Poor performance from hotel staff with our only request from them in our 8 night stay.

2

Monica

Jan 5, 2025

·

Stayed 5 nights

The staff in the front desk is terrible

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AI-generated summary based on recent guest reviews

Location

Residential Upper East Side location near the Q/6 subway, buses, the East River, and Central Park; convenient for hospitals and visiting family. Some note it’s far from major Midtown attractions but walkable to neighborhood dining.

Related guest reviews

10

Barbara

Oct 23, 2024

·

Stayed 7 nights

Great location, many food options, close to a nice park and the waterfront. Lots of transit available.

10

Arturo

Aug 4, 2025

·

Stayed 6 nights

Everything was fine the metro is a 6 minutes walk AND lead you ,to Center Manhattan in 10 minutes.

10

Heather

Jul 28, 2025

·

Stayed 1 night

Close to the ferry , good neighborhood

8

Aneela

Sep 18, 2024

·

Stayed 4 nights

Great place to stay right near the subway station and lots of local shops to go to if you need any food or any other items! Hotel was nice staff were helpful and friendly.

10

Andrea

Aug 10, 2025

·

Stayed 14 nights

It was very nice part of town with lots of shopping and food nearby as well as the museums, Central Park and easy subway access.

10

Christina

Aug 8, 2025

·

Stayed 3 nights

This location is perfect for those with families, especially younger children. It's close enough to the subway lines (6, Q), but feels like it's tucked away from the hustle and bustle of Lexington. We lived in this neighborhood for 5+ years and always told our friends and family to book this hotel. We're glad that it hasn't changed over the years.

10

Paul

Aug 21, 2025

·

Stayed 4 nights

I wanted to be close to my sister's place in the Upper East Side so the location worked for me. It can be a challenge to find a room with 2 beds in Manhattan but we found one here. There was a convenient deli around the corner and the ferry boat was a short walk away on the East River. The 96th St.Subway station was close too. The staff were pleasant and the room was nicely appointed.

8

Alison

Jan 8, 2025

·

Stayed 7 nights

Clean, warm and spacious room; friendly staff. Good location close to subway and only around 20 mins into the centre.

8

Emma

Nov 5, 2023

·

Stayed 7 nights

We had a great stay. The transport links are excellent with the Q metro 5 min away and the ferry nearby. It’s lovely to return to a quieter part of the city in a lovely neighbourhood. There are tables in the lobby to sit and eat food from local delis which really helped us.

10

Alexis

Nov 3, 2023

·

Stayed 5 nights

The rooms were spacious compared to others we've stayed in NYC. The area felt relatively safe to walk around at night. Being in the upper east side away from the chaos of downtown was amazing. Hotel is about a quarter mile walk to the subway which was great. We were close to small markets to get things we needed and enjoyed the hotels recommendations for nearby food and drinks. Overall enjoyed our experience and would recommend!

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AI-generated summary based on recent guest reviews

Dining

No on-site restaurant or breakfast, and no room service, but complimentary lobby coffee/water are available. Guests find many cafes and restaurants within a short walk.

Related guest reviews

6

Monique Anne Fortune

Jul 20, 2025

·

Stayed 2 nights

It has very poor facilities. No restaurant. No room service.

8

Amber

Sep 7, 2024

·

Stayed 2 nights

The property had a unique way of providing drinking water to the guests. The hotel maintained a machine, free to guests, to access flavored drinking water. The staff was generally friendly and helpful. The hotel was quiet.

8

Wei

Jul 19, 2023

·

Stayed 4 nights

Convenient location. Can walk to Central Park and Metropolitan Museum. Can walk to East River and a ferry station. There are many dining options nearby.

10

Letitia

Feb 21, 2025

·

Stayed 4 nights

Nice friendly staff, enjoyed the free coffee and soft drinks in the lobby.

6

JOSE

Aug 17, 2024

·

Stayed 4 nights

The parking arrangement was not explained properly before making the reservation. Parking is off premises. Valet is $9 over the parking garage fee. With valet there is no in and out available. Best to park yourself or shop Round for other nearby parking garages that have rates lower than $60 per day. There is also no on premises food, other than snacks that are also available at nearby convenience shops.

10

Joyce

Nov 1, 2024

·

Stayed 2 nights

I like that you offer free water and coffee in the lobby.

8

Eilan

Oct 4, 2023

·

Stayed 6 nights

Friendly staff. About 8 min from Q line and close to bus stops. 10-15 min from Central Park. Safe neighborhood. Not many amenities- no lotion or other bathroom extras but had the basics. Free coffee/tea. For dining options, go to York avenue- great cafes and sandwich shops.

8

Michael

Feb 25, 2024

·

Stayed 3 nights

Great area and walkable to a lot of dining and cafes. Good front desk workers and staff. Bed was a little more uncomfortable than I would've thought for property name

8

Gerald

Jul 27, 2024

·

Stayed 6 nights

Came to NY for a hospital procedure. This hotel was the closest to Mt Sinai hospital. The only missing thing is the hotel does not have a restaurant where one can pick up an easy breakfast or snack. Other than that it is more than adequate

6

Robert

Nov 29, 2024

·

Stayed 2 nights

Have stayed at this Marriott several times due to locale close to our family. Hotel could use a renovation. Rooms clean but overall, property needs reno of carpets some painting and bathroom updating. No restaurant in hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$224
February	$242
March	$320
April	$350
May	$427
June	$444
July	$392
August	$306
September	$466
October	$433
November	$386
December	$512

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $698	15	16 $832	17 $684	18 $923	19 $660
20 $660	21 $909	22 $1,342	23 $912	24 $652	25 $621	26 $621
27 $389	28 $482	29 $611	30 $566

Su	Mo	Tu	We	Th	Fr	Sa
				1 $491	2 $565	3 $729
4 $341	5 $487	6 $600	7 $575	8 $507	9 $712	10 $747
11 $400	12 $518	13 $746	14 $506	15 $609	16 $655	17 $633
18 $386	19 $520	20 $661	21 $598	22 $483	23 $609	24 $694
25 $400	26 $445	27 $461	28 $483	29 $437	30 $687	31

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed (Mobility Hearing Access, Transf Shower)

Executive Suite, 1 Bedroom, Balcony

Executive Room, 1 King Bed, Corner

Executive Suite, 1 Bedroom

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott New York Manhattan Upper East Side

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