Name: Hotel Giraffe by Library Hotel Collection
Address: 365 Park Avenue South At 26th St., Rose Hill, New York, New York (and vicinity), New York, United States of America, New York (and vicinity), New York County, US
Price range: $490–$869 per night
Rating: 9.2

What guests think

Travellers praise Hotel Giraffe by Library Hotel Collection for its welcoming staff, convenient Flatiron/NoMad location, and unusually spacious, comfortable rooms, with many appreciating the lobby’s complimentary snacks and a pleasant rooftop terrace.

Many describe tidy accommodations, occasional balconies, and a calm, boutique atmosphere. Common drawbacks include dated decor, a very basic breakfast, street or construction noise for some, missing in room coffee or fridge in certain rooms, and the absence of a gym or full bar or restaurant. Overall, expect a service-forward boutique stay with strong location and space, but limited amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop terrace and 24/7 lobby refreshments are appreciated; valet parking is available. Facilities are otherwise limited—no gym and no on site bar or restaurant are noted in reviews, and a few comments mention slow or worn elevators.

Related guest reviews

10

oleg

Aug 24, 2025

·

Stayed 1 night

Great 3.5-4 star hotel in a good location. Valet parking. Good staff. Comfortable rooms. Nice small roof deck. No gym. Very basic breakfast is included. Unlimited tea, coffee and snacks all day.

8

James

Oct 20, 2023

·

Stayed 3 nights

Elevator problems. Nice lobby. Roof top area was not open. The earlier check-in was perfect and so welcome.

10

Rachel

Oct 27, 2025

·

Stayed 3 nights

Stayed for three nights on a girls trip. The room was spacious and clean. Comfortable beds (including the sofa bed). Staff was always friendly and helpful. We enjoyed the coffee and light breakfast every morning and appreciated the snacks available throughout the day. The rooftop terrace was a great getaway and still nice to visit during our late October stay. Would definitely stay again!

10

Christine

Nov 16, 2024

·

Stayed 1 night

Friendly warm atmosphere. Comfortable space with all needed amenities. Great roof top garden!

10

robert e

Feb 11, 2025

·

Stayed 3 nights

We had a great stay. People in the front desk and in the lobby were there to greet us every time. Very pleasant. The continental breakfast was well stocked and maintained throughout the entire morning and was included in the rate. The one drawback, is that there is no workout facility.

10

Marcy

Jan 21, 2025

·

Stayed 1 night

I like the fact that there are snacks and coffee all day in the lobby, plus free Wi-Fi

10

Lisa

Jun 24, 2025

·

Stayed 1 night

The giraffe was in a great location. It was clean. It was quiet. The air conditioning worked. The only thing that I would say is that it was quite hot in the hallway and the elevators were extremely slow and looked worn.

10

Trish

Dec 15, 2024

·

Stayed 3 nights

We had a lovely stay here - the staff go out of their way to offer assistance and there is a collegial vibe even amongst guests… one of the perks of a boutique hotel. 24/7 food & drinks in the lobby was extremely convenient and much appreciated. We’ll definitely be back.

10

Joel

Oct 30, 2023

·

Stayed 2 nights

Excellent staff and service: room was larger than usual forNYC: wonderful roof top terrace: extra nIce continental breakfast : new favorite hotel

6

Laura

Feb 22, 2025

·

Stayed 5 nights

No mini fridge Crazy small “queen size” bed Incredibly uncomfortable pillows NO GYM No bar or restaurant or cafe Why so much money? What are we paying for?

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Cleanliness

Most reviews describe clean rooms and public areas with dependable housekeeping. A few note wear or issues such as a pest sighting and drainage problems.

Related guest reviews

10

LANA

Jun 29, 2024

·

Stayed 2 nights

Very satisfied. They were friendly & courteous, the place was clean, warm & inviting. The safety & security of their guests & establishment was taken seriously. Much appreciated!

4

john

May 12, 2025

·

Stayed 2 nights

The property is clean, spacious, and friendly enough. My room was not ready at 3 pm when I arrived. The bath tub/shower did not drain well. Room does not have coffee maker or phone charger. If you forget your charger, front desk not helpful. Compared to my past stays, seems that The Giraffe has lost its special qualities, its personable service, and its attention to detail.

8

Darlene

Dec 19, 2024

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Stayed 3 nights

I used to stay in this hotel years ago when my daughter studied in NYU. It is always comfortable, clean and in a convenient location near the subways. Now I visit NY 2-3 times a year and stay at a Marriott. Hotel Giraffe is still a comfortable place to stay in but just needs some TLC. The room we stayed in is quite outdated but clean.

10

Rachel

Oct 27, 2025

·

Stayed 3 nights

Stayed for three nights on a girls trip. The room was spacious and clean. Comfortable beds (including the sofa bed). Staff was always friendly and helpful. We enjoyed the coffee and light breakfast every morning and appreciated the snacks available throughout the day. The rooftop terrace was a great getaway and still nice to visit during our late October stay. Would definitely stay again!

2

Eugenio

Feb 1, 2023

·

Stayed 2 nights

So this hotel was a nightmare, It is well located and has a nice refreshment bar downstairs, but the room was super dirty, and the blankets and linens were old and kind of stain. The worst happened on the last day of our stay, I found a huge cockroach in the room, and I told the receptionist, and she told me being super carefree, oh I'm sorry... and that was it, nothing else, not even offering to take it out of the room... nothing. I add the picture, this is unacceptable for ANY hotel.

10

Dana

Oct 7, 2025

·

Stayed 3 nights

The hotel has a great location. The beds are comfy and the rooms were clean. The staff was friendly and helpful.

8

krista

Oct 9, 2025

·

Stayed 2 nights

Staff was lovely, great location, clean rooms.

10

kharissa

Jan 24, 2025

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Stayed 2 nights

The hotel staff were helpful and kind, I had to book last minute when another hotel I was at nearby lost heat. The room was so clean and I felt comfortable there. Highly recommend this if you enjoy a smaller high quality hotel 10/10

10

Donna

Feb 1, 2025

·

Stayed 2 nights

We thoroughly enjoyed our stay at Hotel Giraffe. The room was spacious, clean and quiet. The staff were professional and very accommodating. Breakfast in the lounge was very good !! We would definitely stay again!

6

adrienne

Jul 25, 2024

·

Stayed 2 nights

Rooms were a little dingy. Bed was soft. Amenities ok.

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Rooms

Rooms are notably spacious for NYC, many with balconies and comfortable beds; several guests found them quiet. Downsides include dated decor, occasional street noise or thin walls, inconsistent AC/lighting, limited outlets, and some uncomfortable sofa beds.

Related guest reviews

6

Mouhamad

Jul 25, 2023

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Stayed 1 night

The staff are friendly and professional, and the hotel is clean. However the hotel advertises queen size beds that are actually full size beds. The showers are antiquated and uncomfortably small. The AC system can't regulate itself consistently. It blasts then goes off then goes back to blasting again. It all detracts from the overall comfort.

10

ROSSELLE JANE

Dec 28, 2024

·

Stayed 1 night

Stayed for 1 night with an oversized vehicle. Room had a juliet balcony with vews of Park Avenue. Nice rooftop garden with seating. Beautiful hotel with character. Very professional and friendly staff.

8

Sandra

Dec 9, 2024

·

Stayed 2 nights

Liked the hotel very much, and would stay again. We loved having the tea and coffee bar available. Didn't feel as though the windows kept the noise out well, but hey it's New York. Great location. Even though we had a "do not disturb" sign out, a cleaning person entered our room. I had one concern where a door man seemed to be riding a cleaning gentleman. I could be wrong, but he seemed to be bullying the man cleaning the floors and tables. It made me very uncomfortable. The man was speaking in another language, so I'm hoping that I misread the vibe.

8

Emma

Mar 29, 2025

·

Stayed 4 nights

Nice, quiet hotel with a simple breakfast included. The staff were super kind and helpful. The rooms are spacious and the windows seem to block the street noise much better than other area hotels, which is a huge plus! We did however have trouble with our air conditioner, which would cool the room when we were not there, but overnight would be 10 degrees warmer than what we set it to. I would not stay there in the summer, but it was manageable in the winter.

8

Selina

Nov 26, 2024

·

Stayed 2 nights

Big hotel room, a bit dated decor.

10

Susan

Nov 3, 2023

·

Stayed 5 nights

We had a one bedroom suite at the hotel and it was a very large room nicely appointed. The hotel has a small lobby with some snacks put out daily. There are not a lot amenities at this hotel but the staff was very helpful and welcoming. The room was cleaned daily with very nice toiletries. There is a subway stop 2 blocks from the hotel. Our only "concern" was the soundproofing in our room. We did hear a lot street noise - sirens - etc... in our room. We were on the 6th floor.

8

Danilee

Jan 2, 2025

·

Stayed 2 nights

Very cozy stay. A quiet place away from the hustle and bustle of the city. My only complaint is the thin walls. You can hear everything outside of your room in both the hallways and the streets, and people can hear everything within your room.

10

Annette

Jan 26, 2025

·

Stayed 8 nights

Good hotel with breakfast included. Nice big rooms but the fridge was missing in our room but our friends rooms. The electric window blinds are not very good and let in quite a bit of light, but the hotel is in a good location.

10

Donna

Feb 1, 2025

·

Stayed 2 nights

We thoroughly enjoyed our stay at Hotel Giraffe. The room was spacious, clean and quiet. The staff were professional and very accommodating. Breakfast in the lounge was very good !! We would definitely stay again!

8

Martin

Sep 22, 2025

·

Stayed 3 nights

Generous room size for NYC. Good location (not too noisy / well located for subway and access to Midtown and Downtown).

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Service

Service is widely praised as warm, professional, and attentive, with staff often going above and beyond. A few guests reported lapses such as unhelpful responses or a DND interruption.

Related guest reviews

4

john

May 12, 2025

·

Stayed 2 nights

The property is clean, spacious, and friendly enough. My room was not ready at 3 pm when I arrived. The bath tub/shower did not drain well. Room does not have coffee maker or phone charger. If you forget your charger, front desk not helpful. Compared to my past stays, seems that The Giraffe has lost its special qualities, its personable service, and its attention to detail.

10

Gary

Jan 6, 2025

·

Stayed 2 nights

The telling point was staff training. I travel weekly and rarely come across a hotel staff as responsive. 5 Stars!

10

Dana

Dec 25, 2024

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Stayed 2 nights

We had an exceptional stay at Hotel Giraffe. I made a mistake with my booking and the staff helped me get a different room. the staff were friendly and helpful. The room was very spacious and clean. the continental breakfast was nice and the location was convenient to all parts of the city. we would absolutely stay here again. my teens said this was their favorite location in nyc as we could walk uptown, midtown, and to soho.

6

Gary

Oct 29, 2023

·

Stayed 2 nights

Rooms are fine but dated. Suite layout was odd, with desk in the sleeping room vs the living room. At check-in we were told, unapologetically, that the property was out of non-feather pillows. We have allergies so had to arrange delivery by Instacart. Front desk person made it clear it was our problem not the hotel’s. We arrived within one hour of official check-in btw.

10

Stephanie

May 7, 2025

·

Stayed 2 nights

The staff was incredible! 5 stars isn’t enough!

10

Lisa

Dec 20, 2024

·

Stayed 2 nights

We stay at the Hotel Giraffe for its excellent service, pleasant staff, spacious room and the convenient location.

10

Jennifer

Jul 16, 2024

·

Stayed 2 nights

This is a lovely boutique hotel on the east side. One block from a subway station. The hotel room was spacious and very comfortable. I received a call in advance of my arrival, asking if there were any special requests. I asked for no down pillows, and on arrival, all pillow were memory foam or non-down alternative. They also put a memory foam mattress topper instead of the usual feather bed. Service was therefore excellent. The continental breakfast in the lobby in the mornings was very nice, with a wide variety of foods, including bagels, pastries, croissants, hard boiled eggs, cereals, yogurt and fruit. Throughout the day, one could stop by and get some fruit or snack bars. I highly recommend Hotel Giraffe and will certainly stay there again!

10

Matt

Aug 19, 2025

·

Stayed 2 nights

This is easily my favorite hotel in NYC and frankly my favorite hotel of any place I have ever stayed. The staff is what makes it’s special; they are consummate professionals. The hotel is clean and in a great location.

10

scott and lynn

Nov 24, 2024

·

Stayed 1 night

Everyone was lovely. Sam at front desk was kind and very helpful. Clean room, nice balcony. Great location. My third time staying there and will stay again in the near future.

10

scott and lynn

Sep 11, 2024

·

Stayed 2 nights

The staff was very accommodating after the room was not available until after 4 PM (checkin was 3PM). They sent champagne to the room and gave us a credit

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Location

Location is consistently praised for Flatiron/NoMad convenience, easy subway access, and walkability to Midtown and Downtown; several find it relatively quiet for NYC. A few note street or construction noise and limited late night options nearby.

Related guest reviews

8

Mary

Nov 23, 2024

·

Stayed 2 nights

The room was large by New York standards and the room was very clean and in very good condition. The hotel does not have a bar or restaurant. The neighborhood appears to shut down by 9pm even on the weekend. I couldn’t even by sparkling water at CVS because they closed so early. No vibe. Not for me.

10

Peter

May 13, 2024

·

Stayed 4 nights

Located in a perfect spot close to Madison Park. Easy access with taxi and/or Subway. Room on the larger side of the scale. Extra plus for the free continental breakfast that is served in the morning. Super friendly staff.

10

Jack

Dec 10, 2023

·

Stayed 2 nights

Still a top-notch hotel in midtown. Comfortable rooms, close to the 28th street metro station. Relatively quiet despite being right off Park Avenue.

10

Colleen

Mar 12, 2025

·

Stayed 1 night

We stay in Manhattan a lot and this was a lovely hotel in a great location. Staff was all nice and helpful. The King Suite was spacious and the balcony is great on a spring day. Snacks and drinks in the lobby all day. This is likely to become our new favorite when in town

8

Mark

Apr 19, 2024

·

Stayed 2 nights

Generously proportioned room. Neighborhood is good with close proximity to Flatirons/Nomad/East Village.

6

lynda

Jun 6, 2025

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Stayed 2 nights

The property was very close to transportation and many restaurants but because it was located on a busy corner it was very noisy with sirens, horns honking and construction trucks passing by all night long. The building opposite it was under construction. The room was outdated but very spacious, clean and comfortable. There was no fan or window in the washroom. Although there was a 24 hour snack program in the main lobby and a good continental breakfast it would have been nice to have a coffee machine and a fridge in our room. There was a lovely rooftop patio but it was only available to us for part of our stay. Although there was a bar and restaurant associated with the property it was in the basement rather than on the main floor. The staff was very polite and attentive and tried to make our stay enjoyable.

10

Isabelle

Jun 20, 2024

·

Stayed 3 nights

Perfect location for sightseeing, very friendly staff, an oasis of quiet in this busy city.

10

Robert

May 5, 2025

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Stayed 2 nights

I cannot recommend this hotel highly enough Nowhere in the city is cheap, but what you need is value and this hotel gives that Location- walkable to everywhere, close enough to everything but just out of the craziness People - super friendly staff who really look after you Clean - clean, comfortable room. Even had a balcony Facilities- breakfast, snacks, roof top, super place Many thanks and we will be back 😊😊

10

Jing

May 21, 2025

·

Stayed 2 nights

The hotel staffs are friendly, the room is spacious as in the city, and the location is so convenient, e.g. walkable to multiple subway lines, and easy to call Ubers. The hotel lobby is nicely decorated and convenient to meet friends. The complementary breakfast is a plus.

8

Martin

Sep 22, 2025

·

Stayed 3 nights

Generous room size for NYC. Good location (not too noisy / well located for subway and access to Midtown and Downtown).

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Dining

Continental breakfast is frequently noted as convenient but simple; many appreciate 24/7 lobby coffee, tea, and snacks. Several mention there is no on site full restaurant or bar, though adjacent or nearby options are popular.

Related guest reviews

10

oleg

Aug 24, 2025

·

Stayed 1 night

Great 3.5-4 star hotel in a good location. Valet parking. Good staff. Comfortable rooms. Nice small roof deck. No gym. Very basic breakfast is included. Unlimited tea, coffee and snacks all day.

10

Anya

Aug 10, 2025

·

Stayed 5 nights

Hotel Giraffe was a great find and was perfect for my family's stay in New York. We stayed in a 1 bed suite with sofabed. The room was great - very clean and spacious Having the continental breakfast option was such a boon. The staff were very friendly and helpful. We ate at Audace adjacent to the hotel and had a meal that we'll be raving about for a long time! Delicious! I'd highly recommend this propery and will definitely stay at it again on any future visits to New York.

10

glenn

Jan 17, 2023

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Stayed 2 nights

Clean, efficient and good location. Nice continental breakfast. No afternoon cocktail hour despite photos still showing it. Friendly staff.

10

Michelle

Aug 7, 2024

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Stayed 4 nights

Great hotel. Good breakfast and excellent choice of free snack and drinks in the lobby throughout the day. Friendly staff and rooms were clean and comfortable.

10

Trish

Dec 15, 2024

·

Stayed 3 nights

We had a lovely stay here - the staff go out of their way to offer assistance and there is a collegial vibe even amongst guests… one of the perks of a boutique hotel. 24/7 food & drinks in the lobby was extremely convenient and much appreciated. We’ll definitely be back.

10

LInda

May 29, 2025

·

Stayed 1 night

Lovely breakfast and wonderful staff. Rooms quite spacious!!

10

Jeffrey

Feb 23, 2025

·

Stayed 1 night

Fabulous property. Love the lobby, great place to hang out. Free espresso and scones seals the deal for me!

8

Christopher

Jun 4, 2025

·

Stayed 3 nights

Remarkable and wonderful staff with clean rooms and excellent location to be close to tourist sites but not in the middle of the tourist crowds. Suite was a bit uncomfortable due to furniture choices and a really awful "sofa bed" where the cushions slide off opening to the metal frame of the bed underneath. That hurt when my hand slipped into the gap. Breakfast was a very basic American continental style with a few pastry options, oatmeal, fruit and yogurt, and underwhelming. Overall, wouldn't turn away from staying again here, but would comsider alternate options first just for a more comfortable living space in the suite.

8

STEPHEN

Jan 28, 2023

·

Stayed 4 nights

The hotel is beautifully maintained and in an excellent location. The staff is lovely and only too happy to help. I do find that improvements could be made. First off they charge a $25 daily resort fee which I think is more or less a scam considering this is not a resort. I asked what we get for it and they said breakfast and snacks. There is no gym nor pool. The breakfast is really paltry and completely sub par. They serve mini scones danish and croissants. A hard boiled egg and yogurt do not constitute a healthy breakfast nor even a continental breakfast; more like a fattening snack. They also have no business center so don’t plan on printing or faxing. Lastly the room has few outlets available to charge the multiple devices we travel with. It is crazy in this day and age to have no outlet or charging posts on nightstands or desk. They do have an old school clock with an early generation phone dock with to play music taking up the only outlet near a nightstand. If you plan to stay here be sure you bring a charger with multiple USB ports!

6

Laura

Feb 22, 2025

·

Stayed 5 nights

No mini fridge Crazy small “queen size” bed Incredibly uncomfortable pillows NO GYM No bar or restaurant or cafe Why so much money? What are we paying for?

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AI-generated summary based on recent guest reviews

Month	Average price
January	$281
February	$282
March	$355
April	$431
May	$460
June	$515
July	$405
August	$357
September	$551
October	$516
November	$424
December	$534

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $671	18	19 $636
20 $579	21 $710	22 $869	23 $838	24 $791	25 $714	26 $706
27 $503	28 $601	29 $641	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $727	2	3
4 $578	5 $763	6 $763	7 $818	8 $695	9	10
11 $532	12 $495	13	14 $698	15	16	17
18 $544	19 $546	20 $752	21	22	23 $667	24
25 $490	26 $574	27 $657	28 $625	29 $629	30	31

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Balcony

Suite, 1 King Bed with Sofa Bed, Balcony

Classic Room, 1 King Bed

Classic Suite, 1 King Bed with Sofa Bed

Double Room, 2 Queen Beds, Balcony

Classic Room, 1 King Bed, Accessible

Standard Room, 1 Queen Bed

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Giraffe by Library Hotel Collection

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