Name: The Shoreham
Address: 33 West 55th Street, Central New York City, New York, New York (and vicinity), New York, United States of America, New York (and vicinity), New York County, US
Price range: $189–$881 per night
Rating: 7.38

What guests think

At Shoreham Hotel, travellers consistently praise the unbeatable Midtown location steps from Fifth Avenue, Central Park and transit, while feedback on the property itself is mixed, with many noting dated interiors, worn carpets and ongoing maintenance issues.

Guests often appreciate friendly staff, powerful showers, and comfortable beds, but reviews also cite inconsistent cleanliness and service, with dusty rooms, stains or odors and occasionally curt or unresponsive front-desk interactions. Facilities and amenities are basic: elevators are small with frequent outages and waits, Wi‑Fi can be unreliable, and many rooms lack coffee makers or fridges. Expect a simple base in a prime location if you prioritize proximity over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site amenities are basic; many guests report small elevators, frequent outages and long waits. There is a lobby snack shop and an attached restaurant, and mentions of a small fitness room with equipment occasionally out of order.

Related guest reviews

6

Arleen

May 30, 2025

·

Stayed 3 nights

Main reason to stay here is location location location. It is between 5th and 6th avenues Close to food restaurants and shopping. Also close to bus and subway Big negatives are no coffee/tea and refrigerator in rooms. Have to pay extra for refrigerator. However there is mini shop in lobby One of the 2 elevators wasn’t working when we were there so there was a lot of waiting during peak hours

6

Ryan

Jun 6, 2025

·

Stayed 4 nights

Elevators were very small, fits 4 people max without luggage and only one Elevator of the total two were actually working during our entire stay. Our key cards stopped working on our third day which was inconvenient due to the long wait times for the Elevator from the 9th floor. Room furnature was very dated and overly used.

6

Serena

Mar 19, 2025

·

Stayed 2 nights

With a bit of TLC the property could become a 5-star stay. The good: Location is fantastic for Fifth Ave shopping, Rockefeller Center and Central Park. Rooms were spacious and very clean. Staff were excellent - apologetic for elevator inconvenience and offered to bring our bags down.They knew the neighborhood well and had great dining suggestions. The needs improvement: Two elevators - one not operating during the entirety of our stay and the other out for half a day. Luckily we were on the third floor, so not too bad walking up and down. Treadmill out of order. Shower water luke warm. Terrible wifi that, when it was working, was very slow. If I have to stay in that area of town again, may give them another try to see if things have improved because the potential is there.

8

Dennis J

Mar 26, 2025

·

Stayed 2 nights

Overall good place to stay. Great location. Only one elevator was working when we were there.

8

melissa

Jan 22, 2025

·

Stayed 4 nights

elevators were a pain and rooms were dirty. part of bathroom was out of order. NO warm water in the shower, only in the sink which wasn’t great since we visited in the middle of January.

8

Richard

Feb 26, 2025

·

Stayed 2 nights

No gym

6

Migdaliz

Sep 7, 2024

·

Stayed 4 nights

The staff was great and the place was fine. For the price, I think it was okay. The elevator was out of service for almost a day.

8

Daniel

Nov 29, 2023

·

Stayed 1 night

I liked the convenience store in the lobby.

4

sarah

May 18, 2025

·

Stayed 1 night

Elevator not working and room very tired and old

8

Gina

Oct 22, 2024

·

Stayed 1 night

I was pleasantly surprised by the renovation having known the previous hotel. I liked the updates, bright blue and white decor. Especially appreciated the rower in the fitness center.

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Cleanliness

Cleanliness feedback is inconsistent. Many reviews mention stained or worn carpets, odors, dust or mold and maintenance wear, while others found rooms adequately clean.

Related guest reviews

4

Richard

Feb 27, 2025

·

Stayed 1 night

This was way below average. The room was small and not as depicted in photos. The soap and shampoo was left in the trash can on the desk, the towels were left in a pile on the dresser. The floor and carpets seemed worn and needing replacement. It wasn't the worst I've ever stayed, it within the bottom three! I would not go back!

6

Carolyn

Aug 28, 2025

·

Stayed 3 nights

This hotel needs an overhaul. My room was dingy with dirty carpet and scuff marks on all walls. A depressing color scheme where a coat of paint would have made a difference. The bed was comfortable and the bathroom very good, although the fan in the bathroom didn’t work.

10

Joanne

Feb 14, 2025

·

Stayed 1 night

I’m happy to stay at this property - it’s a nice place and so close to everything !

4

Justin

Nov 26, 2024

·

Stayed 4 nights

Hotel room was very dirty, stains on the walls. Shower did not drain properly. Smelled of cigarettes on the room floors

4

Thomas

May 5, 2025

·

Stayed 2 nights

Unfortunately, this was not a good day. The rooms were horrible. They were gross and dirty, furniture missing from the lounging area. The bathrooms were so small. The sink smaller than when you would find in an airplane . There was no place to park to unload, although on your hotels.com site they offer parking they did not have parking to offer only one elevated worked and it was so small. I could barely get in it place was filthy dirty walking to my room will always smell like urine. There was no place to put your things in the room the air conditioner although we had it set at 63 it was probably 80° in the room because it wouldn’t work. They said they were gonna send somebody up to fix it never did. . The blinds in the room were all torn up and ripped and there were no curtains . Honestly could not wait to leave. The people that work at the counter, checking you in and out were very nice. There was much that they could do. Unfortunately, the pictures that they show online are not the shame completely deceiving .

6

Carita

Oct 21, 2024

·

Stayed 2 nights

I choice the hotel for the location, 5 minutes to Central Park. The room was very dirty. The floor( carpeting) was disguasting, i keep my socks on the whole time. The carpet was wet when i arrived so they try to clean. The wall was full of dust and thats not a favourite when you got astma. The hotel are under renovation but leave a room like this , big no no

4

Aaron

May 14, 2025

·

Stayed 1 night

Hotel should be 2 stars at most. Bathrooms were gross, beds were hard and pillows lumpy and the rooms were tiny. Calling this a 4 start hotel is grossly misadvertising the property

2

Shokhista

Jun 20, 2025

·

Stayed 2 nights

My stay at the Shoreham Hotel was extremely disappointing. The room was old, musty, and poorly maintained. The carpet was worn and stained, the AC didn’t work at all, and the entire room felt damp and uncomfortable. There was even visible mold in the showers and the sheets were clearly not clean, which was very concerning. On top of that, there was no “Do Not Disturb” sign, and the cleaning staff barged into my room early in the morning without knocking. This was incredibly intrusive and unacceptable. Overall, this hotel is in desperate need of renovation. I would not recommend staying here, especially considering the price point and I will never be staying there. This was one of the worst hotel experiences I’ve had in New York.

6

germaine

Jul 6, 2025

·

Stayed 2 nights

Very unfriendly staff. The room was very outdated. There was rust in the tub and hair on the bathroom floor. Very dusty around the beds

4

Matteo

Mar 23, 2025

·

Stayed 9 nights

Perfect location. It’s in the center of manhattan near Central Park. The condition of the room was very dirty, especially the floor with the old dirty maquette. The bathroom it’s clean and “new” compared to the room. I suggest to the hotel director to restore the rooms. The service is good, the problems is not a matter of bad clean daily service. The problem is the moquette

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Rooms

Rooms trend small and simply furnished, though some suites are spacious; decor is dated. Beds are often comfortable and showers strong, but Wi‑Fi and TVs can be unreliable and noise from streets or elevators is noted in some rooms.

Related guest reviews

6

James

Jun 16, 2025

·

Stayed 7 nights

Great location. Property needs some love (Bose sound system that only plays CD's, toilet seat wouldn't stay up (bad counter install), terrible analog TV, misleading 1st photo on website (no wine on the roof unless you rent the penthouse)). But, friendly staff, and you can't beat the location!

8

Karen

Jan 11, 2025

·

Stayed 4 nights

Great location, helpful staff; room was clean, small but adequate, though view out the small, cloudy window was of brick walls. Lots of places for a quick bite just down the block. My biggest disappointment was no coffee maker in the room, which just seems like Hospitality 101 to me. Still, a good alternative to pricier alternatives in the area. I'd recommend.

10

NIESHA L

Jun 23, 2024

·

Stayed 1 night

Property was better than expected. I had a Penthouse King suite. The room was very spacious and everything was clean. There was no odor in my room, I’m only pointing this out because some reviews said there was cigarette smoke in the rooms. Only down side to me was that the bed was uncomfortable but overall it was a pleasant experience.

6

Steve

Jun 23, 2024

·

Stayed 1 night

Not a bad stay! A handful of outlets didn’t work and the TV wasn’t working either, but it had great AC and the bed was comfortable. Decent place to lay your head. Only a few blocks away from Central Park as well.

8

David

Mar 9, 2025

·

Stayed 3 nights

Great price for great location. Rooms are tiny but this is ideal for a stay in NYC in which you are out in the city all day. It would be nice if the bathroom doors shut. Neither the magnets in my room or my daughter’s room closed. Awkward….

10

Kai

Nov 2, 2025

·

Stayed 3 nights

The location can’t be beat. Room was quiet. Bed was comfy. Staff were all helpful. I’d definitely book there again.

8

Astrid

Aug 16, 2025

·

Stayed 7 nights

Bed was very comfortable. WiFi connection was bad. Perfect location!

6

Patrizia

May 9, 2025

·

Stayed 1 night

Hotel is in a great location and very quiet considering it’s in the heart of midtown. The rooms are super tiny with hardly any room around the bed. No coffee maker or fridge. There isn’t even enough space to use a proper ironing board…and they should replace the old school thermostats as they are hard to regulate. Bathroom a decent size and the water pressure amazing. Room was clean and bedding great. Staff was super lovely. It all depends on what you are looking for. The room was just too tiny for me.

10

Paula

Aug 21, 2025

·

Stayed 4 nights

What a terrific location! The Peninsula Hotel is just across the street (and at least 4X the cost) but this hotel has everything I need to enjoy a short getaway in the city. The price for a junior suite was very reasonable and it gave me a bedroom and sitting area and ample sized bathroom. One of my best stays in NYC ever!

6

Monique

May 15, 2025

·

Stayed 2 nights

Room was very small. Walls were thin . Only liked for location due to easy access to manhattan

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Service

Service varies: many guests describe friendly, accommodating staff and helpful luggage storage or room moves. Others report curt or unresponsive front-desk interactions, slow problem resolution, and occasional check-in or communication issues.

Related guest reviews

8

Sarah

Jul 20, 2024

·

Stayed 3 nights

Just got back from being there three nights on my own, I felt extremely safe, absolutely love the location. So walkable to everything I wanted to do, especially The Theaters. My first room, the air cooling was not working. I went downstairs and they moved me immediately. My other room was absolutely perfect! I will stay here again for sure and highly recommend it for the money. Thank you.

10

Deborah

Jul 27, 2025

·

Stayed 1 night

Third time staying here. Definitely not luxurious but clean, quiet and great location.

10

Eric

May 28, 2025

·

Stayed 1 night

The hotel was nice, the staff was very friendly and professional.

2

Maria Camila

May 29, 2025

·

Stayed 3 nights

From the moment we arrived, things began to go wrong. The elevator was not working, which made getting to our room extremely difficult. Once inside, we found the bedding stained with what appeared to be blood, and the room had an unpleasant odor. We were moved to another room, but the Wi-Fi never worked, making it impossible to stay connected or complete any online tasks. To make matters worse, there was a disturbance on our floor, including a physical altercation that escalated to a woman banging on our door. I immediately called the front desk for help and requested that they contact the police, but no action was taken. This was not only disturbing and unacceptable, but it also made us feel extremely unsafe. I requested a refund due to these serious issues, and was only given an email contact—no resolution or follow-up has been provided since. This was by far the worst hotel experience I’ve ever had, and I urge you to take this complaint seriously. I would appreciate a timely response and a full refund given the unacceptable conditions and lack of safety we encountered.

10

Kai

Nov 2, 2025

·

Stayed 3 nights

The location can’t be beat. Room was quiet. Bed was comfy. Staff were all helpful. I’d definitely book there again.

6

Mariana

Jun 23, 2025

·

Stayed 2 nights

It is in a good location. It is what you get for the price. The front desk doesn't communicate well with room service and is also not friendly. I had my door opened with a "Don't disturb" sign, and only one elevator was working. I wouldn't go back.

10

Marilyn

Jun 5, 2025

·

Stayed 6 nights

Friendly obliging and helpful staff - comfortable beds and nice room and bathroom. Very central location - I would recommend it.

8

terry

Jun 14, 2025

·

Stayed 2 nights

Staff was accommodating when i needed to extend check out, much appreciated. Friendly and professional.

8

Barbara

Aug 3, 2025

·

Stayed 6 nights

Much better than I thought it would be. Elevators ran (they are tiny), they kindly comped a frig, staff was always helpful. The fellow who ran the stand was helpful and generous. The reviews had me scared and so I called to check. They assured me they were working but when I explained my 92 year old mother was coming, they also put us on the 3rd floor just to reassure us, and threw in the refrigerator. Our bathroom was spotless and huge with a shower and a tub with jacuzzi. The white olive restaurant next door was one of the best meals we had in New York City, and we grabbed milk shakes at the 5guys next to that a few times. There is a Pret a Manger at the end of the block, and across the Ave of the Americas a Le Pain Quotidien. And a small deli that turns out to be a complete grocery store. going the other way a block and 1/2 you catch a M bus to the Met, the Neue Gallery (go to the cafe - so good the locals eat there!) and the Frick. Of course MoMa is a block from the hotel. I am recommending it to all my friends. Inexpensive (for NYC), Roomy (for NYC), Clean, great towels, pillows, and sheets. It was in the mid 90's when we were there, but the air conditioner worked a charm. Cons - Seating area furniture stained with ripped veneer. The smart TV wasn't. Pros - Location, room size, cleanliness and PRICE!!!

2

Sung ho

Nov 23, 2025

·

Stayed 4 nights

When i arrived the hotel late, receptionist literally chastised me for the late check-in. Then she threatened me that i run the risk of losing my room for the entire period (3 days). I replied that i prepaid for the room and asked if the room remains available respectfully. She said she will check with the housekeeping for the room availability but kept asking if i understand how i senseless i was not to inform the staff over email etc. I replied i traveled internationally and was not sure that i was supposed to notify my late arrival for the room that I already pais. She treated me with so little respect that made me feel ridiculed after a long trip. The room that i finally checked in was dirty, and the body wash etc was not working etc.. i am very disappointed for the hospitality and unnecessary aggression from the staff

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Location

Consistently praised central Midtown location near Fifth Avenue, Central Park, Rockefeller Center and subway lines, with easy walking to major sights.

Related guest reviews

10

SUZANNE

Apr 1, 2025

·

Stayed 2 nights

Like the location of hotel in that it is a short walk to Central Park, Times Square, Hell's Kitchen, Subway and other NYC attractions and restaurants. Hotel was clean and the staff was very helpful. Very quiet and safe.

10

Chet

Jun 16, 2025

·

Stayed 1 night

Great location if you want the heart of Manhattan right outside your door.

10

David

Jan 24, 2025

·

Stayed 1 night

Great affordable option in a great location

10

Lily

Aug 1, 2025

·

Stayed 1 night

Loved the location it was in a perfect Midtown Manhattan location to walk to the subway, Rockefeller, Times Square, and Central Park!

8

Cecilia

Apr 8, 2025

·

Stayed 3 nights

It is ok for the price. Good location

10

Richard

Aug 31, 2025

·

Stayed 2 nights

It was a great location for all fine dining, and next to Central Park in this area all the amenities were so close below the location.

10

Dr. Leslie

Dec 25, 2023

·

Stayed 1 night

Location is superb. Easy access to 5th ave and central Park.

8

Astrid

Aug 16, 2025

·

Stayed 7 nights

Bed was very comfortable. WiFi connection was bad. Perfect location!

10

Susan

Oct 29, 2024

·

Stayed 4 nights

Great location

10

Monica

Aug 23, 2025

·

Stayed 2 nights

Great hotel, conveniently located to metro and sites in Midtown Manhattan

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Dining

No in-room coffee and no included breakfast; a lobby kiosk sells drinks and an attached restaurant (White Olive) earns positive comments, with many other dining options nearby.

Related guest reviews

8

Karen

Jan 11, 2025

·

Stayed 4 nights

Great location, helpful staff; room was clean, small but adequate, though view out the small, cloudy window was of brick walls. Lots of places for a quick bite just down the block. My biggest disappointment was no coffee maker in the room, which just seems like Hospitality 101 to me. Still, a good alternative to pricier alternatives in the area. I'd recommend.

6

Lauren

Nov 21, 2024

·

Stayed 2 nights

It was fine. Location is great, room was clean. Staff was helpful. Elevator was super noisy, but fortunately asked for a room away from it and could only hear it a little. The only perk is decent wifi, apart from that there’s nothing. Coffee? It’s for sale for $4-6 in the lobby. Seems like coffee would be an easy thing to include when paying manhattan hotel prices, but you won’t get it at the Shoreham. I don’t know where that outside patio photo in their promo materials was taken, I never found it.

8

Thomas

Apr 2, 2025

·

Stayed 4 nights

Shoreham hotel was good for our 4 night stay. The room 418 was quite spacious and the bed was very comfortable. On the down side there was no kettle or cups in the room and when we asked for one it was a negative , the kiosk in reception charged us $2 each cup of hot water for a brew each morning. The bathroom sink was very small and messy. Staff were just ok. The attached restaurant is independant, we had one very nice but very expensive meal there $200 .!!!!!!!

8

Rod

Sep 15, 2024

·

Stayed 1 night

Wonderful dinner at the White Olive restaurant on site. Staff was very friendly. Good was above good. Elevator was dated and needed new flooring. Halls and rooms were very clean and convient and worked just fine for our plans.

6

Maria H.J.

Oct 25, 2024

·

Stayed 2 nights

Location nice but entrance not appealing. Small elevator. Shower was nice. No breakfast possible. Felt overpriced. No coffeemaker etc in room. Would not come back

4

Christopher

Sep 2, 2023

·

Stayed 2 nights

Room had no amenities other than a TV, no coffee maker or even a kettle. When i went to the in hotel shop that served starbucks coffee and asked for a cup of hot water, the attendant wanted to charge me $2.

8

Meiqin

Feb 19, 2025

·

Stayed 3 nights

Great area, very conveniently located, with many restaurants nearby. No coffee maker in the room and no drinking water available in the property, unless you buy bottled water from the small shop at the reception area.

8

konstantinos

Oct 30, 2023

·

Stayed 5 nights

The hotel’s plus is its location. Very very central with all facilities near by, main streets, subway, eateries, coffees , convenience stores, you name it. The hotel itself is old and definitely needs renovation. However, the mattress was new and very comfortable. Friendly and helpful personnel. No fridge even though the cupboard was there, no coffee in the room. There is a small shop by the lobby which is really helpful. Overall good value for money

8

Penny

Dec 7, 2024

·

Stayed 3 nights

Stayed for 3 nights.Would have been nicer if there was a bar closer to enjoy a glass of wine before retiring for the night. Other than that, the stay was uneventful.

10

Roger

Feb 17, 2025

·

Stayed 2 nights

Restaurant attached

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AI-generated summary based on recent guest reviews

Month	Average price
January	$117
February	$109
March	$147
April	$182
May	$216
June	$250
July	$183
August	$167
September	$291
October	$290
November	$237
December	$338

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $473	16 $636	17 $299	18 $358	19
20 $506	21 $881	22	23 $755	24 $511	25 $531	26
27 $191	28 $255	29 $316	30 $307

Su	Mo	Tu	We	Th	Fr	Sa
				1 $262	2 $353	3
4 $288	5 $347	6 $477	7 $470	8 $508	9 $474	10
11 $371	12 $283	13 $402	14 $441	15 $431	16 $483	17
18 $288	19 $372	20 $442	21 $442	22 $372	23 $401	24
25 $189	26 $259	27 $380	28 $359	29 $402	30 $515	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 2 Double Beds

Suite, 2 Queen Beds

Suite, 1 King Bed, Terrace

Junior Penthouse (Suite)

Standard Room, 1 King Bed

Suite, 1 King Bed

Standard Room, 1 King Bed (Adapted)

Standard Room, 1 Queen Bed

Junior Suite

Deluxe Room, 1 King Bed

Penthouse (Suite)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Shoreham

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