Is parking available at the hotel?

Covered valet parking is available for a fee of USD 70 per night. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately USD 15 to 35 for adults and children.

Are pets allowed at the hotel?

The hotel is pet-friendly and allows pets for a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Guests are encouraged to contact the property for specific needs.

Where is the hotel located in relation to key attractions?

Located in the heart of New York, the hotel is within a 5-minute walk of Times Square and Rockefeller Center, and approximately 0.3 miles from Radio City Music Hall and Bryant Park.

What are the policies regarding children staying at the hotel?

Children stay free when occupying the parent or guardian's room, using existing bedding. Connecting/adjoining rooms are available upon request, subject to availability.

The Muse New York - Comfortable Stay in NYC

Average nightly price at The Muse New York by month, last 12 months (USD)
Month	Average price
January	$217
February	$221
March	$262
April	$288
May	$333
June	$398
July	$312
August	$232
September	$467
October	$431
November	$337
December	$492

What guests think

At The Muse New York, travellers highlight a prime Times Square-adjacent location and consistently friendly staff, alongside generally spacious, comfortable rooms for Manhattan, while noting limited on-site amenities and occasional maintenance or noise issues depending on room and floor.

Cleanliness is praised across many stays, though a few guests mention worn finishes or sporadic housekeeping lapses. On-site dining is limited or closed at times, and the gym has been unavailable during renovations, though nearby restaurants and transit are plentiful. Expect a convenient, city-center base with welcoming service and comfortable space, rather than full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

No on-site restaurant or room service, and the lobby bar has often been closed for renovations. The gym has been closed at times with access to a nearby facility; valet parking is available (can be pricey), some ice machines out, and water refill stations are offered.

Related guest reviews

8

Annette

Apr 5, 2025

·

Stayed 3 nights

No dining restaurant cloed for renovation

8

Nathalie

Jun 27, 2025

·

Stayed 2 nights

The hotel is located in a quiet and walkable location to most attractions. Rooms were overall spacious by NYC standards. Driving into the street can be difficult. Parking is quite pricey but there are many nearby parking garages. Check out time was noon but beware that all rooms reset at 11:30 AM so we got locked out of our room, something I have never experienced at any hotel. Overall, good stay in a dated property.

8

Frances

Oct 13, 2024

·

Stayed 2 nights

The 24:7 gym was closed. The bar was closed. Neither of these things were noted on the website or when booking. I paid for two rooms for two nights and very disappointed at the lack of transparency. The rooms and location were perfect. I think there should be some compensation for the facilities being u see renovation. Esp given the price paid.

10

Clifford

Apr 16, 2025

·

Stayed 7 nights

Bar closed for renovations, which we hadn’t been informed about prior to arrival

8

Alyssa

Nov 1, 2024

·

Stayed 1 night

Great! We felt safe, it was comfy and convenient. Clean and good staff. 4/5 stars because it said online that they had a gym. It was closed and had to walk around the block to another hotels gym. But glad they had the option for us

10

Gloria

Jun 21, 2025

·

Stayed 1 night

Everything was wonderful! The location was convenient, the staff was friendly, the lobby and room very clean, the beds were comfortable and the AC was perfect for the hot, June day. I think my favorite part was the water bottle filling stations throughout the hotel. We were lucky enough to have one right outside our room which was so convenient. Would definitely stay here again.

8

Scott

Aug 10, 2024

·

Stayed 3 nights

Nice hotel. Very unique. Walkable to Times Square, Rockefeller, and many other sites. Valet was excellent.

10

Moises

Jul 5, 2025

·

Stayed 1 night

Second time here: close enough (1-2blocks) from Times Square but tucked away enough to enjoy the hotel. Spacious compared to other hotels I’ve visited. Staff is friendly. Only downside is no room service. 4.5/5. Would go again

8

Ted

Nov 17, 2025

·

Stayed 4 nights

Dark, quiet room. Good shower and Pillows/bes. All comfortable. Difficult channel finding TV, Ive machine not working on our floor. Overall , friendly staff. Stayed 4 days and they wouldn’t/couldn’t allow an extra hour to check-out. Made me angry, also asked to cash a $100 so i could top the maid staff… they front desk said they wouldn’t do it.

8

Valerie

Jan 24, 2025

·

Stayed 1 night

I had read great reviews about the hotel. Was a little disappointed to find out that they were under new ownership and not all things were the same. There was no restaurant/bar or room service. Daniel at the front desk was great.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests report very clean rooms and common areas. A smaller number cite wear or issues such as dust, odors, or occasional missed housekeeping.

Related guest reviews

10

Linda

Nov 10, 2025

·

Stayed 1 night

Spotless

6

Liz

Jul 19, 2025

·

Stayed 3 nights

The location of The Muse is fantastic if you want to be near Times Square/broadway and the rooms were a nice size as well as aesthetically pleasing. I felt they could be taking better care of the place and Definitely be more cleaner. Air conditioner & its ceiling had layer of dust that’s gross. Also odd situation happened while were there in construction and process outback to include Saturday and Sunday morning 6:30 AM which sucked. So we talk to the manager at checkout and say is there a construction discount and she said no and did not offer us any solace for our pain. That was disappointing customer service to me.

4

Brooke

Apr 23, 2025

·

Stayed 5 nights

The property in good location to theaters. The room had a mold smell, most of the big furniture was broken or damaged, shower had some mold, lighting in bathroom is terrible, very little light. Staff was friendly and when I forgot something in the room after changing rooms they were nice enough to retrieve the item and hold it for me.

2

Jonathan

Mar 1, 2025

·

Stayed 2 nights

Second time staying at the hotel and the room this time around was much different. The door wasn’t properly set which allowed you to see into the hallway from the room, the ceiling looked as if they did a terrible rush job fixing a leak and the shower was dirty.

10

Sarah

Nov 25, 2024

·

Stayed 3 nights

This hotel was in the perfect location! Our room door was ajar and security knocked on our door to let us know. Room was clean and spacious!

10

Christopher

Nov 10, 2025

·

Stayed 5 nights

Very Clean Hotel .. clean Towels and excellent Hospitality. Well worth it.

10

Lauren

Aug 25, 2025

·

Stayed 3 nights

For Times Square, this was a very large room. Plenty of room to walk around, which isn’t typical. The bed was very comfortable. Water pressure was excellent (and got very hot). Room and bathroom were very clean.

10

Janet

Mar 9, 2025

·

Stayed 3 nights

Our room at The Muse was spacious, updated, quiet, clean and comfortable. Every person we interacted with on the staff was very friendly, professional, helpful and they cared about their guests. Location was close to theaters, MOMA, Times Square and restaurants. Will definitely be staying here on all of our future trips to NYC.

2

Allison

Apr 22, 2025

·

Stayed 1 night

Room was dirty, they had to come back and clean the bathroom. will not return

10

Aaron

Oct 2, 2024

·

Stayed 2 nights

Overall a great place to stay. I found a woman's eyelash on the floor, so wasn't fully cleaned. And all of the toiletries in the shower were empty, but they were refilled quickly upon request. Biggest issue is the bar and restaurant being closed for renovations. I wish this was communicated before or during booking. I probably wouldn't have stayed as I was looking specifically for a hotel that had both on site, but made due with locations on the same block.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious for NYC with comfortable beds, strong showers, and many are quiet for the area. Some report street noise, dated fixtures or loud HVAC, and intermittent or slow Wi‑Fi; views can be limited.

Related guest reviews

6

Garrett

Oct 27, 2025

·

Stayed 2 nights

Room was fine but WiFi was weak. Also charged us a daily “optional” “charitable donation” that they did not ask us about and we did not authorize. Did not appreciate that being slipped in. Had to call to have that refunded.

8

Halena

Feb 20, 2025

·

Stayed 2 nights

The room was very spacious. Definitely the biggest hotel room I ever stayed in in NYC. I had no issues with the elevators. I found them to come quickly. I was in the 5th floor. My only two complaints are the street noise and the WiFi. It sounded like the windows were open even though I checked to make sure they were closed completely. The were very thin and very old. Bring earplugs and sleep with a sound machine. Other issues was the WiFi being very slow. Unable to watch a movie on Netflix and the hotel didn’t offer any movie channels. With all that being said I would stay there again

8

Teresa

Aug 13, 2025

·

Stayed 3 nights

Was a good hotel. The internet was terrible on both PC and mobile. Otherwise hotel and staff are great.

10

Lisa

Jun 30, 2025

·

Stayed 3 nights

I've been to NYC before and even though we paid a lot of money for the previous hotels, this one far exceeded any others. Clean rooms, very large rooms compared to other hotels, water pressure in the shower is amazing, great customer service by every employee, location is right by Time Square, but was nice and quiet...Daniel at the front desk was super helpful (along with all the others)...overall just could not be happier with this hotel. I used to be a travel constantly and have stayed in MANY hotels...this is at the very top. So refreshing! Thank you Muse Hotel! You should be so proud of your hotel and your employees!

6

Kathy

Nov 3, 2025

·

Stayed 2 nights

Room was in good condition although small and cramped. Could barely walk around in it.

10

Lynnette

Jul 9, 2025

·

Stayed 1 night

Surprised to find a big room with a big bathroom in NYC. Clean, beautiful, with comfortable beds. Excellent location for theatre goers. Loved it!

10

Lauren

Aug 25, 2025

·

Stayed 3 nights

For Times Square, this was a very large room. Plenty of room to walk around, which isn’t typical. The bed was very comfortable. Water pressure was excellent (and got very hot). Room and bathroom were very clean.

10

L. Gerald

Oct 20, 2025

·

Stayed 2 nights

A well-appointed, nicely decorated room with a surprising amount of space (for NYC) and excellent amenities. Great midtown location, close to everything but also pretty quiet. We would definitely stay here again!.

10

Lindsay

Aug 27, 2025

·

Stayed 1 night

This room was huge! Beds were comfy and the shower was spacious. Would stay again!

8

Roger

Jul 22, 2025

·

Stayed 1 night

Great stay overall, however the AC unit makes a loud clicking sound when left on the Auto setting. The sound really effected my sleep. This was the only issue that I had. I would definitely stay at this hotel again in the future because of the location, cleanliness and great rooms.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, professional, and helpful, with quick responses to requests. A few guests experienced inflexibility or poor interactions.

Related guest reviews

2

Ezedin

Aug 27, 2025

·

Stayed 2 nights

Very bad service, bad hotel

10

Crystal

May 31, 2025

·

Stayed 2 nights

The Muse is in a great location and the service was great - very friendly and competent. Daniel at the front desk was exceptional.

10

Brandon

Aug 6, 2025

·

Stayed 1 night

Staff was extremely helpful and looked out for my best interest over themselves.

10

Lisa

Jun 30, 2025

·

Stayed 3 nights

I've been to NYC before and even though we paid a lot of money for the previous hotels, this one far exceeded any others. Clean rooms, very large rooms compared to other hotels, water pressure in the shower is amazing, great customer service by every employee, location is right by Time Square, but was nice and quiet...Daniel at the front desk was super helpful (along with all the others)...overall just could not be happier with this hotel. I used to be a travel constantly and have stayed in MANY hotels...this is at the very top. So refreshing! Thank you Muse Hotel! You should be so proud of your hotel and your employees!

10

Jennifer

Aug 26, 2025

·

Stayed 4 nights

The staff at the hotel are phenomenal. With the abundance of places to stay in Manhattan, we would stay at the Muse again because the staff were so fantastic. The rooms are clean and decently sized for the area we stayed in. We would definitely stay again!

10

Clement

Nov 4, 2025

·

Stayed 1 night

Wonderful engagement at front desk. Beautiful room in reality as per web site, clean, great bed, complements to housekeeping. An experience that best the tone for A great visit.

8

Ted

Nov 17, 2025

·

Stayed 4 nights

Dark, quiet room. Good shower and Pillows/bes. All comfortable. Difficult channel finding TV, Ive machine not working on our floor. Overall , friendly staff. Stayed 4 days and they wouldn’t/couldn’t allow an extra hour to check-out. Made me angry, also asked to cash a $100 so i could top the maid staff… they front desk said they wouldn’t do it.

10

Lisa

Jun 22, 2025

·

Stayed 2 nights

The service is fantastic as is the location. It is my hotel of choice.

10

Dawn

Jun 27, 2025

·

Stayed 3 nights

The staff and the location are wonderful!

10

Forrest

Aug 2, 2025

·

Stayed 2 nights

Excellent staff.

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AI-generated summary based on recent guest reviews

Location

Steps from Times Square and the theater district with easy subway access; highly convenient for walking to Midtown sights. Some note street noise and crowding typical of the area.

Related guest reviews

10

SHINHUA

Nov 5, 2025

·

Stayed 3 nights

really nice reception, good location near the time square and a comfortable room.

10

James

Nov 8, 2025

·

Stayed 2 nights

Nothing to complain about. Good Midtown location close to Times Square and theater district. A bit pricey, but what isn't in NYC

10

Kim

Sep 6, 2025

·

Stayed 5 nights

Great hotel in the heart of Times Square. Very close to all theatres. Walking distance to subway stops & train station.

10

donald

Sep 18, 2025

·

Stayed 4 nights

Nice hotel located close to many attractions.

10

Timothy

Sep 22, 2025

·

Stayed 2 nights

Right next to the action that is Broadway / Times Square - if you want to be close, you will be satisfied here!

10

Dr. Christopher

Aug 16, 2025

·

Stayed 3 nights

This was a perfect location being so close to times square. Only suggestion I would have is to request a room further into the hotel to combat the noise. Staff was super friendly, will stay again.

10

Maria

Oct 12, 2024

·

Stayed 1 night

Great spot new Times Square. Clean, modern and perfect location

10

Nelson

Aug 15, 2025

·

Stayed 1 night

Great location

10

jason

Jan 25, 2025

·

Stayed 1 night

Easy and convenient to get anywhere from the hotel

10

Theresa

Jul 31, 2025

·

Stayed 2 nights

Friendly staff and convenient for getting to the subway; great location

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AI-generated summary based on recent guest reviews

Dining

There is no on-site restaurant and no room service; the bar has been closed during renovations, and breakfast is not included. Morning coffee is sometimes available, and guests rely on abundant nearby dining.

Related guest reviews

10

Ken

Dec 25, 2024

·

Stayed 3 nights

Perfect location for theater district, short walk to Rockefeller center, quick access to subway to go to Metropolitan Art Museum. Would be nicer if breakfast were available on site. Has coffee service only in AM.

8

Denise

Jul 11, 2025

·

Stayed 5 nights

Love the location, rooms are clean and staff is very friendly and welcoming. Wished they would either have coffee option on the room or free in the lobby.

8

Diane

Feb 23, 2025

·

Stayed 1 night

A lovely boutique hotel right near the heart of time square. The rooms were spacious and very clean and quiet— which was really nice (and unexpected) given the proximity to all the action. Check in time is 3 and checkout is noon, which is nice to have the extra time. Aside from a gym (which I did not use), the property doesn’t have the usual amenities you might expect at a hotel — no restaurant/cafe/bar, no coffeemakers in the rooms, no cups/glasses, and (strangely) no closets. Still, for my purposes, it was just fine and a decent value, especially for NYC.

8

Annette

Apr 5, 2025

·

Stayed 3 nights

No dining restaurant cloed for renovation

8

Christie

Nov 24, 2025

·

Stayed 2 nights

Check-in was easy but not one minute early, room was nice, clean, roomy and updated except heating and ac unit. Vent was in odd place on huge old unit under the window. One side of the room was freezing the other hot. Not especially efficient. Also when I purchased the room it breakfast was listed but when I got to the hotel they said it wasn’t. We had a party of four staying at this hotel so all four people reviewed the booking and it definitely listed breakfast so not including that was definitely a big deal to me. Considering the room was 1100 for two nights breakfast def should have been included .

10

Tony

Mar 19, 2025

·

Stayed 2 nights

I loved the hotel and the amazing staff...so helpfull What I was not happy with was the breakfast offerings....coffee in plastic cups

10

Jennifer

Jan 18, 2025

·

Stayed 3 nights

I wish the bar had been open even just for coffees, but a wonderful stay with excellent service

10

Victoria

Oct 2, 2024

·

Stayed 5 nights

Perfect location! Literally a 2 minute walk from Times Square. Just wish they had tea and coffee available in the rooms.

10

Moises

Jul 5, 2025

·

Stayed 1 night

Second time here: close enough (1-2blocks) from Times Square but tucked away enough to enjoy the hotel. Spacious compared to other hotels I’ve visited. Staff is friendly. Only downside is no room service. 4.5/5. Would go again

8

Valerie

Jan 24, 2025

·

Stayed 1 night

I had read great reviews about the hotel. Was a little disappointed to find out that they were under new ownership and not all things were the same. There was no restaurant/bar or room service. Daniel at the front desk was great.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $382	2 $431	3 $685	4 $704	5 $510	6 $561	7 $637
8 $277	9 $412	10 $445	11 $471	12 $471	13 $519	14 $530
15 $260	16 $442	17 $470	18 $470	19 $309	20 $379	21 $455
22 $239	23 $246	24 $295	25 $574	26 $575	27 $456	28 $365
29 $211	30 $309

The Muse New York

Prices for The Muse New York

Monthly average prices

About this property

Location

Room options

Executive Room, 1 King Bed, Corner

Suite, 1 King Bed, Balcony

Deluxe Room, 1 Queen Bed

Executive Room, 2 Queen Beds, Balcony

Suite, 1 King Bed

Executive Room, 1 King Bed

Deluxe Room, 1 King Bed

Executive Room, 2 Queen Beds

Executive Room, 1 King Bed, Balcony

Suite, 1 King Bed, Mobility Accessible

Suite, Balcony (Muse)

Executive Room, 2 Queen Beds, Mobility Accessible

Suite (Muse)

Deluxe Room, 1 King Bed, Mobility Accessible

Grand Room, 1 King Bed

Guest reviews of The Muse New York

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Muse New York

Considering this hotel for your New York (and vicinity) trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $552	31 $615