Name: Courtyard Long Island MacArthur Airport
Address: 5000 Express Drive South, Lake Ronkonkoma, New York, United States of America, Lake Ronkonkoma, New York, US
Price range: US$154–US$718 per night
Rating: 8.63

What guests think

At Courtyard Long Island MacArthur Airport, travelers consistently praise the convenient location near the airport and train, the generally clean, comfortable rooms, and helpful front-desk staff, while also noting recurring drawbacks that affect value and ease of stay.

A frequent complaint is the paid, sometimes undisclosed, parking charge for an outdoor lot shared with nearby venues. Multiple reviews cite aging bathrooms and maintenance issues—mold or water damage, patchwork tubs, occasional hot‑water problems, and noisy or finicky HVAC—contrasted with comments about generous room sizes. Elevators are reported as slow or occasionally malfunctioning, though the lobby areas, pool or hot tub, and proximity to restaurants are appreciated. Overall, expect a convenient stay with mixed value and some maintenance trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities include a pool, hot tub, lobby lounge, and a small fitness room; some guests liked the gym while others found equipment lacking. Many disliked the added outdoor parking fee and reported elevator issues (slow, broken, or occasional malfunctions).

Related guest reviews

8

Charles

22 Sept 2024

·

Stayed 1 night

Everything was fine except one of two elevators was out of service for the entire day, making waits twice as long as were tolerable. Also, phone light was flashing and couldn’t be turned off. We were told this was a system wide problemo

4

James

11 Dec 2025

·

Stayed 2 nights

The elevator for guests had the appearance of a service elevator. My daughters got stuck in the elevator when it malfunctioned, and staff indicated to them that this was not an uncommon occurrence. Bathtub bottom was curved and slippery. Only one towel holder (in a room with two beds) made it difficult to dry towels. Outlets above nightstands were not tight enough to secure phone charger. Parking fee seemed excessive for this location. Breakfast "bistro" was closed, due to apparent staffing problem. On the plus side: staff was professional, room was comfortable, and on-site, free-standing restaurant/pub was excellent.

8

John A

25 Jun 2023

·

Stayed 1 night

Water pipe break during our one night stay. A lot of construction in the area. The fitness equipment was the worst Ive every used

10

Theresa

25 Apr 2025

·

Stayed 3 nights

Had an amazing stay super clean and quiet and the gym was great ! I will def stay again !

10

Kevin

5 Oct 2024

·

Stayed 1 night

Everything was fine but I was disappointed to see that we had to pay for parking which was in a public lot that was shared with a restaurant and other hotel.

6

Daniel

11 Jun 2025

·

Stayed 5 nights

Everything was amazing. Only thing was elevator got stuck with us inside and was not put out of order and seemed like a regular occurrence for them.

4

PETER

26 Dec 2024

·

Stayed 1 night

I have never had to pay for parking at a Marriott property before. And I will never stay here ever again.

10

Karen

27 Dec 2024

·

Stayed 1 night

We checked in on Christmas Day. The manager very kindly e-mailed in advance a list of local restaurants that were open on Christmas Day. Check-in was quick. The room was quiet & the bed was comfortable. The location was convenient with 2 restaurants just across the parking lot. Something in the fitness room was chirping (a smoke alarm perhaps?). There were 10 & 20 pound dumb bells, but 15 lb dumb bells would be nice also!

8

ann

5 Apr 2024

·

Stayed 3 nights

Nice to be close to the airport as well as LIRR. The pool and hot tub were clean and nice.

8

Judith

29 Sept 2024

·

Stayed 8 nights

Elevator was so slow & the other elevator was broken a lot. Did not like having to pay $15 tax per night to park the car.

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Cleanliness

Cleanliness feedback is mixed: many found rooms and common areas clean, but recurring complaints describe bathroom mold or water damage, odors, dust, and occasional pests. Housekeeping consistency varies across stays.

Related guest reviews

10

Jennifer

18 Sept 2024

·

Stayed 1 night

We were very pleased with our stay at this hotel. The staff was awesome, the amenities were great, the room was super clean, and the water pressure was amazing (which is so rare). We will definitely be back the next time we are in the area.

2

Johanna

12 Nov 2025

·

Stayed 3 nights

Room was outdated and the bathroom in particular was dirty and kept. Things were falling apart.

10

dinesh

13 Nov 2025

·

Stayed 1 night

Excellent rooms clean

2

Colleen

29 Nov 2024

·

Stayed 1 night

Hotel was clean and staff was accommodating but the black mold in the tub and shower was unacceptable. We checked in late so we didn’t say anything. When we checked out we just let front desk know of the issue and they apologized.

8

Linda

28 Aug 2023

·

Stayed 3 nights

I did find a roach running around the bathroom sink

10

James

12 May 2025

·

Stayed 3 nights

Very friendly staff and very clean hotel

6

Stephen

22 Oct 2025

·

Stayed 4 nights

we stayed at the Courtyard Marriott for 4 nights in Oct, 2025. Our stay was just ok. The hotel rooms showed some serious signs of wear and definitely can use an upgrade. The bathroom was less than appealing. The floor had cracks in the tiles, the bathtub had rust and mold around it. It looked old, dirty and dingy. The room was ok. The bed comforter which is supposed to be white was actually grayish. Microwave was old, coffee maker was horrible. Furniture in the room was chipped and cracked. total cost was 1200.00 for 4 nights. Definitely not worth the price.

10

Louis

22 Aug 2024

·

Stayed 2 nights

Great Clean place.

4

kenny

22 Sept 2025

·

Stayed 1 night

dirty towel, mold in mini fridge and missing shelf (had left overs from dinner and had to toss) , hair on soap dispenser, grotesque shower wall (zoom in, don't even wan to know what that is)

6

Hanna

7 Sept 2025

·

Stayed 2 nights

The exterior and lobby area are very nice. The coffee shop/bar area was very convenient and upper scale for the type of hotel. The receptionists were always very helpful and nice. The room was not the greatest and the bathroom should really be inspected. There’s obvious water damage and mold everywhere, and you can tell they have tried to cover it for some time. We did hear multiple people complain about this at the desk. I don’t think I’ve ever seen that extent of water damage in a hotel room before.

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Rooms

Rooms offer generous space for many stays but feel dated, with maintenance quirks such as fluctuating hot water, noisy HVAC, tiny fridges, and finicky outlets or TVs. Some reviews also mention worn or very soft mattresses and occasional noise.

Related guest reviews

6

wendy

21 Jan 2025

·

Stayed 1 night

We've stayed at Marriott hotels quite often when visiting family on Long Island, this one was fine but our bed was worn in. It was a king size bed with two pockets (dents) in it which made it difficult to get comfortable, but we made it work, it was only for one night. The heat from our room and the plumbing from the room above was a bit louder than I've experienced from previous stays at other locations.

8

David

30 Dec 2024

·

Stayed 1 night

Staff was very friendly, accomodating and helpful. WIFI is fair at best due to ita location i was informed

8

Christina

13 Mar 2025

·

Stayed 2 nights

Great place but loud heating unit. Kind staff and very comfy bedding.

6

Daniel

22 Sept 2025

·

Stayed 2 nights

The mini fridge froze my drinks overnight, the a/c would turn off during the night, tv turned on by itself at 5am, and the shower was either too hot or too cold with no in-between.

6

Steven

26 Jul 2025

·

Stayed 2 nights

The amenities advertised indicated a refrigerator in the room … the ‘minifridge’ was so small it barely held a six-pack of Diet Coke! Additionally, they charge for OUTDOOR parking - on a property lot shared by another hotel and two restaurants — ridiculous!!

2

Joseph

12 Nov 2023

·

Stayed 1 night

There was no hot water the next morning

6

Stephen

22 Oct 2025

·

Stayed 4 nights

we stayed at the Courtyard Marriott for 4 nights in Oct, 2025. Our stay was just ok. The hotel rooms showed some serious signs of wear and definitely can use an upgrade. The bathroom was less than appealing. The floor had cracks in the tiles, the bathtub had rust and mold around it. It looked old, dirty and dingy. The room was ok. The bed comforter which is supposed to be white was actually grayish. Microwave was old, coffee maker was horrible. Furniture in the room was chipped and cracked. total cost was 1200.00 for 4 nights. Definitely not worth the price.

8

Elizabeth

2 Oct 2024

·

Stayed 3 nights

We booked 2 adjoining rooms, the AC was not functioning and we had to figure out how to get it running. The cable in one of the rooms was not working, after further inspection the cable cord was not plugged into TV. For the most part it was a nice area.

8

Kayla

1 Sept 2025

·

Stayed 2 nights

Very standard property but staff was pleasant. It was nice to have a Starbucks and bar downstairs. We had some noise bleed into our room but overall, it was a good stay

6

Michele

23 Jun 2024

·

Stayed 1 night

Love the location! Our air conditioning did not work properly and the room was muggy and hot.

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Service

Staff are frequently described as friendly, welcoming, and helpful at check‑in and around the property. However, several reviews report rude or unhelpful interactions and inconsistent housekeeping responsiveness.

Related guest reviews

2

Alicia

16 Jul 2024

·

Stayed 1 night

I did not stay here. Please refund my money. When I got to the hotel, they did not have the Expedia reservation. The person at the front desk was very rude and said she had to go for an emergency to another floor and she was the only person working. I think she probably had to go see her boyfriend I would guess. Therefore, I had to go stay somewhere else.

10

Ellen M

17 Mar 2024

·

Stayed 2 nights

Very helpful staff, took care of my mom’s oxygen delivery excellently. It was waiting for us in the room!😊. Friendly as well, especially the young man working in the Bistro. Staff at the desk were very nice as well & even welcomed us back to the hotel last night.

6

Kimberly

4 Nov 2024

·

Stayed 2 nights

Staff was a bit rude and short. When requesting a late check out, we were told “ask tomorrow and we will see if it is possible” and then we were ignored.

2

marcquan

6 Jan 2026

·

Stayed 1 night

Receptionist was rude. Was racially profiled and kick out of the hotel due to skin color. How can this happen in 2026. Wouldnt recommend anyone.

10

kerlens

9 Oct 2025

·

Stayed 1 night

great service

6

Jim

7 Oct 2025

·

Stayed 3 nights

Housekeeping never cleaned the room the entire stay. Getting clean towels was like pulling teeth

6

Andra

24 Jul 2024

·

Stayed 4 nights

Upon check in the first room I was given was dirty. Moving forward everything was fine. The front desk staff was underwhelming, not friendly or cordial, might as well have have automated check-in service as the interactions with the front desk were strictly perfunctory.

10

Michael

4 Jul 2025

·

Stayed 1 night

The staff was very helpful and attentive

10

Paul

7 Aug 2023

·

Stayed 2 nights

The staff at check-in were superb! Hats off to Dulce! She is a great ambassador for your brand!

10

Randall

27 Dec 2024

·

Stayed 2 nights

This place was amazing!! When the staff found out it was a surprise trip for my wife they made it 10000 times better. They gave recommendations and travel tips….the big plus was that Ronkonkoma station was in walking distance..we did not have to use our car once! Thank you for the experience…top notch staff!!!

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Location

Convenient to Long Island MacArthur Airport and the Ronkonkoma LIRR, with restaurants in the same lot and easy highway access. Many guests described the area as safe and practical for local visits and city trips.

Related guest reviews

10

Julie

12 Feb 2023

·

Stayed 1 night

Conveniently located to LIRR, local restaurants and shopping. Work out facilities and pool are great amenities.

10

Amy

8 Dec 2024

·

Stayed 1 night

Comfortable beds and just 15 minutes from Islip.

10

Beryl

27 Aug 2024

·

Stayed 1 night

Close to airport and expressway. Clean, comfortable room.

10

ronald

29 Jan 2025

·

Stayed 1 night

The best and walkable to the RR to go into Manhattan.

10

Alyson

5 Oct 2025

·

Stayed 1 night

Great location near the railroad

10

Raven

22 Feb 2023

·

Stayed 1 night

Close to the highway and easy to find. Friendly staff.

8

Jeffrey

6 Dec 2024

·

Stayed 2 nights

Good airport location. Nice to have restaurant across parking lot.

10

Kaitlin F

19 Apr 2025

·

Stayed 2 nights

Clean quiet with a restaurant open til 1 am in the same lot.

8

Paul

24 Mar 2025

·

Stayed 2 nights

Near Ronkonkoma Station

10

Ira

4 Sept 2024

·

Stayed 2 nights

good lovation, clean and easy access to airport

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Dining

The on‑site Starbucks/Bistro is convenient but options can be limited, hours occasionally curtailed, and prices noted as high. There is no complimentary breakfast, though nearby restaurants are appreciated.

Related guest reviews

4

James

11 Dec 2025

·

Stayed 2 nights

The elevator for guests had the appearance of a service elevator. My daughters got stuck in the elevator when it malfunctioned, and staff indicated to them that this was not an uncommon occurrence. Bathtub bottom was curved and slippery. Only one towel holder (in a room with two beds) made it difficult to dry towels. Outlets above nightstands were not tight enough to secure phone charger. Parking fee seemed excessive for this location. Breakfast "bistro" was closed, due to apparent staffing problem. On the plus side: staff was professional, room was comfortable, and on-site, free-standing restaurant/pub was excellent.

8

Robert

25 May 2023

·

Stayed 1 night

It's a nice property. My disappointment was in the breakfast arrangements. All the hot dish choices were Mexican food related and I'm not a fan of that cuisine. Alternatives: a bowl of oatmeal for $10.00????

6

Lynne

5 Aug 2024

·

Stayed 1 night

we weren't there very long. Room was fairly clean but the accessible shower head leaked and poured water all over the bathroom. For the price, a free breakfast would have been nice.

8

Richard

16 Apr 2025

·

Stayed 1 night

Good hotel. Solid 4 stars. You'll find the old wainscot panels in the elevators chipped away at the corners and the bathtub with caulk not maintained and a little black in some areas. Nothing to be concerned about. However, the lack of complimentary breakfast was a let down. I'm not sure at what point they removed free breakfast since I traveled last year, but no one told me it wasn't free. I woke up later than usual because I expected to eat properly in a timely fashion. I had to expedite my "food" and bought the $10 parfait and $7 Starbucks in the in-house Bistro. I have never seen a $10 parfait before and it being more expensive than an airport kind of makes me see the company in a negative light. Still 4 states though.

10

Leslie

12 May 2023

·

Stayed 4 nights

I really liked the pool and Jacuzzi area and the 24-hr snack shop. Check-in and check-out was very fast and efficient. Also, the food at The Bistro was excellent and very reasonably-priced. I understand that the hotel was recently remodeled and it shows. The decor is very tasteful and pleasant. Housekeeping is very responsive and parking is ample. There is only one thing that I didn't like about the hotel and that is the fact that my room faced the highway and the traffic noise bothered me sometimes. There is nothing really the hotel can do about that, though.

8

alex

8 Sept 2025

·

Stayed 1 night

very nice hotel, room was in excellent condition. it would be nice if the bar stayed open past 10 on a saturday night still had a lot of people hanging in the lounge after closing. My one complaint was being charged for parking, that is not normal at a hotel in this area and was not mentioned at check in, and was kind of a hidden fee

4

Shahram

9 Aug 2024

·

Stayed 1 night

Pretty disappointing for a Marriott. Not the friendliest staff. No breakfast and even for a cup of coffee u must pay $5. Shower is on constant hot water and remote doesnt work well. Overall rather disappointing for Marriott. Go to another hotel in nearby area.

10

Kim

18 Apr 2024

·

Stayed 2 nights

Spacious room & very clean. Wish there were more options for breakfast. I’d stay here again !

8

Kayla

1 Sept 2025

·

Stayed 2 nights

Very standard property but staff was pleasant. It was nice to have a Starbucks and bar downstairs. We had some noise bleed into our room but overall, it was a good stay

8

Robert

1 Sept 2023

·

Stayed 1 night

Hotel very clean and staff very nice. For the price of the room I feel there should have been a continental breakfast. I also feel that they had nerve to charge for parking

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$131
February	US$137
March	US$135
April	US$153
May	US$192
June	US$312
July	US$283
August	US$224
September	US$269
October	US$205
November	US$199
December	US$151

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $250	10 $230	11 $300	12 $377
13 $173	14 $173	15 $215	16 $164	17 $154	18 $280	19
20 $154	21 $154	22 $154	23 $154	24 $174	25 $319	26 $339
27 $154	28 $154	29 $154	30 $154

Su	Mo	Tu	We	Th	Fr	Sa
				1 $174	2 $369	3 $348
4 $163	5 $163	6 $163	7 $163	8 $225	9	10
11 $174	12 $163	13 $163	14 $163	15 $225	16 $718	17
18 $204	19 $174	20 $163	21 $174	22 $184	23 $256	24 $307
25 $174	26 $174	27 $163	28 $163	29 $174	30 $215	31 $235

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About this property

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What guests think

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