Name: SureStay Plus Hotel by Best Western Poteau
Address: 3111 N Broadway St, Poteau, Oklahoma, United States of America, Poteau, Oklahoma, US
Price range: US$81–US$95 per night
Rating: 8.1

What guests think

Across reviews of SureStay Plus Hotel by Best Western Poteau, guests frequently praise very clean rooms, comfortable beds, friendly front desk service, and a convenient location near restaurants and highways, with decent value for short, practical stays.

Common drawbacks include pool closures or maintenance, traffic noise from the busy road, and rooms that can run hot or have loud or unreliable AC. Several reviewers also reported TV issues, occasional smoke or musty odors, and inconsistent housekeeping timing. Expect a budget-friendly, practical stop, but check pool status and request a quieter room if sensitive to noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool availability is inconsistent, with multiple reports of closures, construction, or maintenance, though a few guests enjoyed it when open. Parking is generally easy, but construction occasionally limited spaces; some noted the lack of an elevator.

Related guest reviews

6

Shoko

18 Jun 2025

·

Stayed 1 night

Pros: Staff were nice and polite. Hot breakfast was nice. Cons: Pool was not available due to construction. Room was clean but had some moldy smell. AC was loud.

4

Sandra

2 Sept 2024

·

Stayed 2 nights

Pool was green with padlock rooms smelled like cigarette smoke,had to switch rooms still smelled of smoke but a little better.all I can say good is the beds were nice

10

Sarah

9 Jul 2024

·

Stayed 1 night

Clean and friendly. Pool was very nice. close to restaurants and shopping. Right off the highway

10

Michael

14 Aug 2023

·

Stayed 1 night

Good a/c loved the pool kids enjoyed stay

6

Nancy

5 May 2025

·

Stayed 1 night

Construction was taking place and it limited parking. I asked for a Non-smoking room and they gave me a Smoking room! Did not sleep well due to that smell! The bathroom shower head needs fixed or replaced and the shower curtain looked like it was so old it was about to fall in pieces. The price I paid for this was not worth it!!!

6

Julia

7 Jul 2024

·

Stayed 1 night

The information on the laminated guest information sheet in the rooms is incorrect. It lists breakfast as going until 10am on Saturday and Sunday, but they shut it down at 9am. It also lists the pool as being open until 10pm, but we were told it closes at 9. The king bed in our room was the most uncomfortable bed I've slept on outside of a hospital bed. One side was considerably lower with the middle a higher ledge.

6

Cynthia

12 Nov 2023

·

Stayed 1 night

Doesn’t have elevator.

6

Delia

28 May 2025

·

Stayed 3 nights

The pool was broken as usual. The flies in the room was horrible. We had 2 reset the dish box every couple hours, the guy at the desk said they have been having problems with it, well why not replace it... there was paint chipping off the walls & cieling, will not stay here again...

10

Serena

9 Oct 2023

·

Stayed 2 nights

Great sevice and breakfast. Clean rooms and attentive with cleaning and replacing items as needed daily!Friendly and very welcoming. Thou unfortunate pool closed seasonally but very much understandable def not a negative

8

Gerral

11 May 2024

·

Stayed 2 nights

Easy parking. Great staff. Room was clean. Tile floor needed moping. But Room was cleaned. Would stay again.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms very clean, with some describing them as spotless. However, recurring complaints mention odors or smoke smells and occasional pests or dirty floors, indicating inconsistent housekeeping in certain rooms.

Related guest reviews

10

Angela

18 Nov 2025

·

Stayed 2 nights

Very clean, bed was comfy, and the shower was great!

4

Cheyenne

26 Jan 2025

·

Stayed 2 nights

Check in went smooth however when we were getting ready for bed a roach crawled out of their bathroom.

6

Shoko

18 Jun 2025

·

Stayed 1 night

Pros: Staff were nice and polite. Hot breakfast was nice. Cons: Pool was not available due to construction. Room was clean but had some moldy smell. AC was loud.

10

Jacklyn

2 Jun 2025

·

Stayed 1 night

The staff was helpful and courteous. The room was nice and clean.

10

Dolly

16 Apr 2025

·

Stayed 1 night

The only problem I had was that the floor was not clean. I wore brand new white socks and they were filthy after walking on the floor. Everything else was perfect.

10

Marcie

11 Nov 2025

·

Stayed 1 night

Huge room was super clean! Mattress was extremely comfortable. Breakfast was warm and tasted good. Would definitely stay again!

4

CHEYENNE

12 Jul 2023

·

Stayed 1 night

We checked in went to first room. Was a water leak in ceiling, dry wall tape falling and crumbling off. Smell of mold from unclean ac that we’re or had been flooded was pungent. The cockroach that climbed on my husbands drink was my breaking point. Rm 102 is a osha rule book wrote up wet dream. Went to desk requested a new room. Staff was respectful and very understanding as well accommodating. Said would mention the items to management but doubt it would be heard. Was placed in second room 115 that was complete 180 from 102 . Was clean and smelled clean with no leaks or roaches I know i looked for an hr. Place needs new management and a hell of an update. Staff was pleasant though.

10

T

11 Jun 2025

·

Stayed 1 night

Cleanest room I’ve ever seen in this price range, will stay there again soon

2

Donna

17 Aug 2025

·

Stayed 1 night

Felt like an unsafe place. Smell was horrible in rooms. Couldn't wait to get out of there.

6

Leslie

10 Apr 2024

·

Stayed 1 night

Room, bedding, towels and everything smelled terribly of cigarette smoke. The drapes were badly stained with something that looked like spaghetti sauce thrown on them. There was a dead roach in the corner in the bathroom. Staff was pleasant, but there wasn’t much they could do since all rooms were full for eclipse. This was a second floor room in the back, so it’s possible it wasn’t used very often. Also didn’t have any no smoking signs. The location was convenient and breakfast was good.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, but traffic noise is noted on street-facing sides. Repeated issues include AC running hot or loud, TV service problems, and some maintenance wear like uneven beds or broken fixtures.

Related guest reviews

10

Sherry

13 Nov 2025

·

Stayed 1 night

It was very hot in the room. Couldnt get it to cool down

8

JOSEPH

13 Nov 2024

·

Stayed 2 nights

Property clean, staff excellent. Property too close to busy street. Lots of traffic noise.

4

Cynthia

5 Nov 2023

·

Stayed 1 night

Bed really uncomfortable. A/c very noisy

6

Donna

9 Nov 2023

·

Stayed 1 night

b2ccf5a5-1c0f-4924-8f77-a0e25746dc27. I wanted to watch CMA’s, tv didn’t work, person on duty tried to resolve the problem but was unsuccessful. And there wasn’t anything else he could, not even credit some of the bill

10

Marcie

11 Nov 2025

·

Stayed 1 night

Huge room was super clean! Mattress was extremely comfortable. Breakfast was warm and tasted good. Would definitely stay again!

6

Julia

7 Jul 2024

·

Stayed 1 night

The information on the laminated guest information sheet in the rooms is incorrect. It lists breakfast as going until 10am on Saturday and Sunday, but they shut it down at 9am. It also lists the pool as being open until 10pm, but we were told it closes at 9. The king bed in our room was the most uncomfortable bed I've slept on outside of a hospital bed. One side was considerably lower with the middle a higher ledge.

8

Patrick

5 Jan 2025

·

Stayed 1 night

No Kleenex box? Pizza Hut delivery made a slight sauce spill. Had to use toilet paper to clean the spill. TV service was a bit sketchy although it was signed in to service before I entered. Lots of "Not Available" channels in between. Otherwise, nice place, nice staff, nice experience.

8

Connor

22 Sept 2025

·

Stayed 1 night

Everything was great except the AC was iffy on if it wanted to work or not could be something simple idk all in all great experience

8

Angie

20 Oct 2025

·

Stayed 3 nights

Rooms were very clean. Bed very comfortable. Street noise at night made sleeping difficult. We would stay here again.

6

Lacy

19 Oct 2024

·

Stayed 3 nights

The property is pretty clean but beds are hard.

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Service

Staff are frequently described as friendly and helpful at check-in. Yet multiple reviews cite booking or billing mishaps, housekeeping knocking early, and occasional unhelpful interactions, so experiences vary.

Related guest reviews

10

Melissa E

24 Nov 2024

·

Stayed 2 nights

It was a great stay! The desk clerks both at check in and check out were very nice and friendly. The convenient location was a huge plus. The room was very comfortable. Will definitely stay there again if in the area.

10

Jacklyn

2 Jun 2025

·

Stayed 1 night

The staff was helpful and courteous. The room was nice and clean.

10

Jeanie

29 Jun 2025

·

Stayed 1 night

The staff at check in was professional and helpful. Our room was clean, comfortable and provided all the essentials.

8

Danny

6 Jan 2025

·

Stayed 1 night

Room service knocked on our door a little early and woke us up

2

Heidi

28 Oct 2024

·

Stayed 1 night

I didnt get to stay because i needed late check-in and was denied check-in upon arrival.

10

William

5 Sept 2025

·

Stayed 1 night

Everything i want in a hotel. Staff was excellent. Very polite and welcoming. Room was very clean and nice. Reception area was very nice, clean and had seating space. It had a small cafeteria area, with a real breakfast. It's been awhile since I've stayed in an affordable hotel that still does a full breakfast. I was very excited to see that. Absolutely perfect for an affordable price.

2

Brandi

20 Oct 2024

·

Stayed 3 nights

I booked my stay a week in advance and paid beforehand. When I got there, they charged my card again. Upon trying to reverse this and correct it, they charged it for an additional night. It was a train wreck to correct it and as the front end worker tried to correct it, frustrated and unsure of how to correct it, the owner sat in the lobby on his phone undisturbed. Couldn’t be bothered. It took days to add my money back. Another woman had the exact same issue. Expedia also booked my hotel THREE hours away from our destination and claimed it was non refundable. Will never do again. No customer service. Good luck

4

Cynthia

6 Nov 2023

·

Stayed 1 night

I booked a king, non smoking room and when I checked in I was given a king smoking room. Went to the front desk and was told I had booked a smoking room and they had no king non smoking rooms available. Had to settle for two queen non smoking. The front desk person tried to make me feel bad about wanting a downstairs room (we rode our motorcycle and wanted to keep an eye on it) by saying now he would probably have to tell some old lady with no legs that she would have to take an upstairs room later on in the evening. I will let my biker friend know this is not a biker friendly motel.

8

Eric

25 May 2024

·

Stayed 1 night

Check in was great. Rooms not in the best condition/cleanliness. Housekeeping pounded on the door at 8:45am when check out isn’t until 11!!!!

6

Roger

28 Oct 2024

·

Stayed 2 nights

It’s a former Best Western that is now a SafeStay. May still be in the BW family but a second or third cousin. The lobby and room were clean, the breakfast average at best (gray sausage and rubbery fried eggs), and 1-ply toilet paper. The biggest issue was I had booked and paid for in advance a NON SMOKING king room.. When we arrived all the non smoking kings were unavailable and we had to take a double queen instead but at the same price as a king. I would have thought a discount for the smaller bed and inconvenience would have been in order but that didn’t happen. Maid service was by request only, too. We were only there for two nights so it didn’t matter all that much. Overall, it was an average stay at a just average motel. If I had paid $50 a night I probably wouldn’t complain but at $110 a night I was expecting better.

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Location

Convenient to highways, restaurants, and shopping, with several guests finding the area safe. Several reviews also cite traffic noise due to the busy road, and a few felt there was little to do nearby.

Related guest reviews

6

Debra

27 Oct 2024

·

Stayed 3 nights

Area around hotel nice. Safe. Room large and clean. Breakfast average. Pet fee higher than most at 30 dollars per day

10

Melissa E

24 Nov 2024

·

Stayed 2 nights

It was a great stay! The desk clerks both at check in and check out were very nice and friendly. The convenient location was a huge plus. The room was very comfortable. Will definitely stay there again if in the area.

8

Susan

24 Sept 2023

·

Stayed 3 nights

Older property but nice and clean. Sits on a busy road so kind of noisy, but other than that it is great!

8

JOSEPH

13 Nov 2024

·

Stayed 2 nights

Property clean, staff excellent. Property too close to busy street. Lots of traffic noise.

10

Sarah

9 Jul 2024

·

Stayed 1 night

Clean and friendly. Pool was very nice. close to restaurants and shopping. Right off the highway

10

Jerry

26 Sept 2024

·

Stayed 2 nights

Great stay while on business trip. Near restaurants and places to shop. Had smoking rooms, which are hard to find. I brought PS4 to play, and wi-fi was excellent. And affordable!

10

Anna

20 Mar 2023

·

Stayed 2 nights

it was safe.

10

Sue

12 Aug 2024

·

Stayed 3 nights

Easy checkin and checkout. Good location

8

William

12 Feb 2024

·

Stayed 4 nights

It is located close to everything!!!

10

Eric

3 Mar 2025

·

Stayed 7 nights

Nice place, very clean, just not much around to do.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback ranges from warm and satisfying to average or mediocre, with limited hot options noted. Some guests mentioned strict or confusing hours and an unfriendly attendant.

Related guest reviews

10

Kelly

11 May 2024

·

Stayed 1 night

Room and Bed was comfortable and clean. Breakfast could have been better. Not alot of choices for hot food. Biscuits and gravy would be nice addition. Lady working in breakfast area was snippy.

10

FRANCISCO JAVIER

15 Oct 2023

·

Stayed 1 night

Breakfast was great!. Clean room and facilities.

10

Marcie

11 Nov 2025

·

Stayed 1 night

Huge room was super clean! Mattress was extremely comfortable. Breakfast was warm and tasted good. Would definitely stay again!

8

Tanya

31 Mar 2024

·

Stayed 3 nights

Rooms were clean but our shower head was broken so we couldnt move it. We were able to use it but not adjust it for the littles. The man working the front counter was very friendly. My main complaint is the lady who does breakfast. We have stayed at this Sure Stay several times and she is always very unfriendly. She seems like its an inconvenience if we ask her anything and she rarely smiles.

10

William

5 Sept 2025

·

Stayed 1 night

Everything i want in a hotel. Staff was excellent. Very polite and welcoming. Room was very clean and nice. Reception area was very nice, clean and had seating space. It had a small cafeteria area, with a real breakfast. It's been awhile since I've stayed in an affordable hotel that still does a full breakfast. I was very excited to see that. Absolutely perfect for an affordable price.

6

Julia

7 Jul 2024

·

Stayed 1 night

The information on the laminated guest information sheet in the rooms is incorrect. It lists breakfast as going until 10am on Saturday and Sunday, but they shut it down at 9am. It also lists the pool as being open until 10pm, but we were told it closes at 9. The king bed in our room was the most uncomfortable bed I've slept on outside of a hospital bed. One side was considerably lower with the middle a higher ledge.

10

Serena

9 Oct 2023

·

Stayed 2 nights

Great sevice and breakfast. Clean rooms and attentive with cleaning and replacing items as needed daily!Friendly and very welcoming. Thou unfortunate pool closed seasonally but very much understandable def not a negative

10

Gordon

28 Jul 2024

·

Stayed 1 night

Clean rooms. Fairly quiet. Included breakfast is mediocre at best.

8

Gordon

29 Dec 2024

·

Stayed 1 night

Nice and quiet. Breakfast was mediocre as best. Good coffee.

6

Roger

28 Oct 2024

·

Stayed 2 nights

It’s a former Best Western that is now a SafeStay. May still be in the BW family but a second or third cousin. The lobby and room were clean, the breakfast average at best (gray sausage and rubbery fried eggs), and 1-ply toilet paper. The biggest issue was I had booked and paid for in advance a NON SMOKING king room.. When we arrived all the non smoking kings were unavailable and we had to take a double queen instead but at the same price as a king. I would have thought a discount for the smaller bed and inconvenience would have been in order but that didn’t happen. Maid service was by request only, too. We were only there for two nights so it didn’t matter all that much. Overall, it was an average stay at a just average motel. If I had paid $50 a night I probably wouldn’t complain but at $110 a night I was expecting better.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$76
February	US$78
March	US$80
April	US$80
May	US$82
June	US$77
July	US$74
August	US$82
September	US$85
October	US$84
November	US$84
December	US$79

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $82	3 $82
4 $82	5 $82	6 $83	7 $82	8 $82	9 $83	10 $86
11 $82	12 $83	13 $82	14 $82	15 $82	16 $95	17 $93
18 $83	19 $81	20 $84	21 $82	22 $83	23 $87	24 $83
25 $82	26 $83	27 $83	28 $83	29 $83	30 $84	31 $83

SureStay Plus Hotel by Best Western Poteau

Prices for SureStay Plus Hotel by Best Western Poteau

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Dining Table)

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Dining Table)

Suite, 1 King Bed, Refrigerator & Microwave (Dining Table)

Standard Room, 1 King Bed, Accessible, Bathtub

Guest reviews of SureStay Plus Hotel by Best Western Poteau

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SureStay Plus Hotel by Best Western Poteau

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $83	22 $82	23 $82	24 $82	25 $82	26 $82
27 $82	28 $82	29 $82	30 $82