Is parking available at the property?

Free self-parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

A complimentary breakfast is included for guests, though specific serving hours are not provided.

Does the property allow pets?

Pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges could apply.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, a wheelchair-accessible registration desk, and a wheelchair-accessible pool. Additionally, there is a stair-free path to the entrance and parking that is wheelchair accessible.

Where is the property located in relation to key landmarks?

The hotel is located in Ephrata, within a 5-minute drive of Eicher Arts Center and Ephrata Performing Arts Center. It is approximately 17.3 miles from Sight and Sound Theatre and 17.4 miles from Dutch Wonderland.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests to enjoy.

What are the policies regarding children staying at the property?

Children are allowed at the property, and there is no minimum age specified for staying for free.

What are the policies for additional guests regarding extra beds or cribs?

The property offers rollaway beds at a fee of USD 10.00 per stay. Advance request or confirmation may be required for availability.

Hampton Inn & Suites Ephrata - Mountain Springs

Average nightly price at Hampton Inn & Suites Ephrata - Mountain Springs by month, last 12 months (USD)
Month	Average price
January	US$116
February	US$130
March	US$132
April	US$142
May	US$160
June	US$167
July	US$152
August	US$148
September	US$155
October	US$157
November	US$142
December	US$125

What guests think

Across reviews, Hampton Inn & Suites Ephrata - Mountain Springs stands out for clean rooms, friendly, attentive staff, and a popular complimentary breakfast, plus a convenient, scenic location that’s walkable to downtown and handy for exploring Amish Country.

Guests frequently describe rooms as quiet and comfortable, with some larger layouts and pleasant hilltop views. Common downsides include inconsistent mattress comfort, dim lighting in some rooms, occasional street or hallway noise, and a pool that some found too cold; there are also isolated maintenance disruptions (elevator or water shutoffs) and occasional Wi-Fi frustrations. Overall, expect a comfortable base with reliable essentials for exploring the area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and 24/7 coffee bar, and the small gym meets basic workout needs. Downsides include a pool that several found too cold, an occasional elevator or water-service disruption, and no liquor license.

Related guest reviews

4

Melissa

24 Jun 2023

·

Stayed 3 nights

The beds were terribly hard and the sofa bed had springs popping out . Both were very uncomfortable . When we asked for a solution none was given except to move rooms . I asked for an eggcrate mattress but they did not have 1 to give . We went to Walmart and were able to get it for the sofa bed . That was not doable for us since we had to be on the first floor due to my sons phobia of elevators . The breakfast buffet, the pool ( although it’s not heated and is cold ) , the view and the cleanliness were all good . Although they have a lot of rules about asking for housekeeping . There was alot of noise on Main Street from trucks at a very early hour , like 5am . We will not stay there again

10

Karen M

2 Sept 2025

·

Stayed 3 nights

Our stay was wonderful. The staff was very friendly. When we arrived we did have a problem with our room, but as soon as we said something to the front desk it was fixed immediately. I even received a message from the manager asking how our stay was going.The breakfast was wonderful. You had a variety of choices for breakfast.Everything was very clean. The pool is very nice. It was nice and quiet too, so we were able to get a good night’s rest.

8

nou

16 May 2025

·

Stayed 2 nights

We had a great stay even though the bed was very uncomfortable. Mostly because the staff was so quick to respond when we asked for anything. For an example, shower shampoo was out and they came within 15 mins to refill it and when we asked for extra hangers someone stopped by almost immediately. And the other thing is, I wish there was more storage or a dresser for out things. It was a room that sleeps 5 but there was no pull out bed. Pool was clean. Workout gym was very efficient and had everything we needed. My husband and I got a good workout in together. Gym was very basic and had everything we needed to get a pump in. Great location and easy restaurants near by.

10

Lori

11 Aug 2024

·

Stayed 2 nights

This is a beautiful pet friendly hotel/location! More & more people are traveling with their furbabies & it is nice to find pet friendly locations.

10

James

1 Jan 2024

·

Stayed 2 nights

Great consistent stay in Ephrata area! Great coffee bar and nice free breakfast. Easy to get to and plenty of free parking. Great spot on the hill!

8

Sean

8 Apr 2024

·

Stayed 2 nights

The only inconvenient thing was an elevator was out of service

10

Melissa

17 Dec 2022

·

Stayed 1 night

The front desk and housekeeping staff were all so amazing! Very pleasant, professional and helpful. Great breakfast for families. The best part was the most incredible view of the entire area (mountains, sunset, city, farms, and more) from the room! I’ve definitely never stayed at another Hampton Inn with such a beautiful view. Only tiny concern was the pool temperature… it was way too cold to swim or enjoy. Otherwise it was a perfect stay!

6

Sanjay

5 Jul 2023

·

Stayed 2 nights

The property was clean and good. But unfortunately the water supply to the building had some issues so it was turned off from 7am to late evening. The management could have made adjustment to the tariff for the extreme inconvenience. But they did not extend that adjustment.

10

Richard

12 Apr 2025

·

Stayed 1 night

Great. Coffee Bar. ❤️❤️❤️

8

Sandra

1 Sept 2025

·

Stayed 1 night

It's very convenient to stay here when exploring Ephrata Cloister. Unfortunately the hotel does not have a liquor license yet.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently highlight very clean rooms and public areas. A few mention isolated issues such as a slight bathroom odor, mold at tub caulk, or maintenance-related dampness.

Related guest reviews

10

Diana

11 Jul 2025

·

Stayed 2 nights

The room was clean, staff very courteous, and a perfect continental breakfast. Have stayed here in the past & will visit in the future.

8

Mary

29 Nov 2025

·

Stayed 2 nights

The room was clean. The staff was very friendly.

10

Kenneth

5 Dec 2025

·

Stayed 1 night

The clean rooms and courteous staff, and high quality breakfast buffet were much appreciated.

8

Brenda

22 Jul 2024

·

Stayed 2 nights

The Hotel Staff were friendly and helpful. Our room was clean, except the bathroom which had mold all around the caulk of the tub.

10

Belkys

16 Aug 2024

·

Stayed 1 night

Clean and beautiful

10

Debra

23 May 2025

·

Stayed 1 night

Professional staff, and the room was incredibly clean. Also it was very quiet which we appreciated

10

Jan

1 Nov 2025

·

Stayed 1 night

Everything was very nice and clean. Think about putting higher toilets in the room( very low)

10

Jillian

9 Nov 2025

·

Stayed 1 night

friendly staff, incredibly clean and seasonally decorated!

8

Colver

22 Sept 2025

·

Stayed 1 night

Breakfast was good. Slight odor in bathroom

10

Dirk Van

22 Jun 2025

·

Stayed 2 nights

Room was very clean and buffet was excellent

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally quiet and comfortable, with some larger layouts and pleasant hilltop views. Recurring drawbacks include inconsistent mattress comfort, dim lighting in some rooms, occasional street or hallway noise, and sporadic Wi-Fi frustrations; a few reported noisy HVAC or limited views in certain room types.

Related guest reviews

8

Clifford

22 Dec 2024

·

Stayed 3 nights

The property has beautiful views from the back of the hotel and a lovely lobby/ breakfast area. My room had a VERY squeaky bed and the heat/ac unit was noisy.

8

Melissa

26 Jun 2024

·

Stayed 2 nights

We chose to stay here in a smaller town, and it was great to walk downtown to eat or there is an Apple Bees literally behind it. The hotel is a little older, but we’ll kept. The service staff was fantastic. We had a couple little issues at first, but they immediately took care of them. The only complaint is that next time, I would ask for a room not on the street side. That is a noisy little town! Great food and nice size rooms.

8

Helen

7 Apr 2024

·

Stayed 1 night

Very nice hotel, view was amazing, shopping within walking distance, beds were comfortable. Only thing was the wifi was only for members.

10

Kandy

7 Sept 2025

·

Stayed 1 night

My boyfriend and I absolutely enjoyed our stay! Breakfast was fantastic! And the room was way bigger than we had expected. Whenever we come back to the area, we will definitely stay here again!

8

Janet

26 Feb 2024

·

Stayed 2 nights

Overall, our experience was great. The only issue was the mattresses. Our King mattress was horrible. Woke up with back aches both morning. Please check and replace mattresses more often.

8

Don

29 Aug 2025

·

Stayed 1 night

My only complaint was the lighting in the room was not the best. Evrything else was quite good.

8

Kachi

28 Sept 2025

·

Stayed 2 nights

Not sure about shops or restaurants we saw Applebee's next door. The rooms need more lighting. Too dark to read in.

6

Candido

9 Jan 2025

·

Stayed 1 night

Our stay was comfortable and relaxing, however, the wifi was inaccessible which was disappointing.

10

KIRK

29 Jun 2024

·

Stayed 1 night

Views

8

Timothy

14 Jul 2025

·

Stayed 1 night

The halls were noisey, guests were not quiet

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, attentive, and proactive, with quick resolutions and occasional early check-ins. A few reports cite unhelpful or absent front-desk experiences and one manager confrontation, but these appear isolated.

Related guest reviews

10

Diane

16 Nov 2024

·

Stayed 1 night

The property was terrific. My experience with Expedia was horrible. The Inn did not have my reservation. Thanks to two very diligent employees after 45 minutes dealing with Expedia they were finally able to confirm my reservation and check me in. I will NEVER book with Expedia again!!!

10

Vicky

23 May 2025

·

Stayed 1 night

Super nice desk attendent Jeff. Very friendly and informative.

2

Ronny e

13 Aug 2023

·

Stayed 1 night

I arrived at midnight for check-in and had to wait outside for half an hour because the front desk receptionist was missing. I rang the bell, called, and waited after a very exhausting trip.

10

Robert

7 Nov 2024

·

Stayed 1 night

Great staff. Very informative about the area. Needed an extra night and front desk staff made sure the second room was ready for early check in (11:00 am) We were very grateful We have stayed here numerous times. Always had great experiences.

10

Karen M

2 Sept 2025

·

Stayed 3 nights

Our stay was wonderful. The staff was very friendly. When we arrived we did have a problem with our room, but as soon as we said something to the front desk it was fixed immediately. I even received a message from the manager asking how our stay was going.The breakfast was wonderful. You had a variety of choices for breakfast.Everything was very clean. The pool is very nice. It was nice and quiet too, so we were able to get a good night’s rest.

10

Jessica

28 Nov 2025

·

Stayed 2 nights

Excellent customer service!

10

Carl

7 Sept 2024

·

Stayed 1 night

Staff from start to finish was outstanding! Mike let us check in a little early. We were even the guest of the day! Front desk called up to our room to make sure everything was great. Signed is up for points and now we're hooked on Hilton!Great job to this property on going above and beyond! Breakfast was fresh and hot. Manager was present and helping keep the lobby clean. You can't miss with this property! Thanks, Kathy and Carl

2

Toby

12 Apr 2025

·

Stayed 2 nights

Pool area was too cold to go swimming. Bed was suppose to be a queen it was a full size, the manager was very ignorant and rude screaming in lobby in front of other guests and children when bed size issue was brought to his attention. He told me to call corporate which I did immediately, he then started apologizing trying to make it right. It was too late to mage it right after acting the way he did. He is very unprofessional, also there was hair in the shower. Other then that the hotel was great the breakfast was great, the manager just needs better customer service skills.

8

todd

31 May 2025

·

Stayed 4 nights

The staff was amazing. Kudos to Jeffrey check in was quick and he checked on us during our stay to see how it was going.

6

Hal

16 Jul 2023

·

Stayed 2 nights

Arrived an hour early to be told by a young female front clerk that check in was at three and she continued what she was doing on her computer. We came back in an hour and was checked in by someone else. We will go back to using Country Inn and Suites in Lancaster.

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Location

Hilltop setting offers scenic views and a walkable spot near downtown, with easy drives to Lancaster, Amish Country, and the Green Dragon Market. Some street-facing rooms can pick up early-morning traffic noise.

Related guest reviews

8

Melissa

26 Jun 2024

·

Stayed 2 nights

We chose to stay here in a smaller town, and it was great to walk downtown to eat or there is an Apple Bees literally behind it. The hotel is a little older, but we’ll kept. The service staff was fantastic. We had a couple little issues at first, but they immediately took care of them. The only complaint is that next time, I would ask for a room not on the street side. That is a noisy little town! Great food and nice size rooms.

8

Patricia

26 Jul 2023

·

Stayed 3 nights

It was amazing! The views were picturesque and it was easy to get to Lancaster!

10

Todd

8 Jan 2025

·

Stayed 1 night

Quiet hotel but within driving distance to all the activities around the Amish Country. Very friendly and accommodating staff.

10

Chris

12 Feb 2024

·

Stayed 2 nights

Its only about 5 min from the green dragon famers market . And close tp chopping districs anx antique shops . Friendly staff and pretty sceneries around the hotel .would totally stay again . And recommend to anyone wanting to stay in the area.

10

Susan

6 Jul 2024

·

Stayed 1 night

The breakfast was very good. Loved the egg omelets and the blueberry scones. Coffee set up was arranged separate and easy access. Room was great with great views. Location was close to family we were visiting. Local restaurants were great.

10

Rita

26 Jul 2025

·

Stayed 2 nights

It was a great location. Loved walking thru town. Staff was great and friendly.

10

Michael

27 Jan 2024

·

Stayed 2 nights

Conveniently located to the green dragain.

10

Michelle

31 Mar 2024

·

Stayed 1 night

Great location and excellent room! Bonus is breakfast is included

10

Brian

16 Oct 2023

·

Stayed 1 night

The hotel was easy to get to and convenient for walking downtown.

8

Sandra

1 Sept 2025

·

Stayed 1 night

It's very convenient to stay here when exploring Ephrata Cloister. Unfortunately the hotel does not have a liquor license yet.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is consistently praised for quality and variety, and many appreciated the coffee and hot chocolate bar. A few found breakfast just okay or missed specific items; there is no alcohol service due to no liquor license.

Related guest reviews

10

Stephen

20 Mar 2025

·

Stayed 1 night

Clean, quiet, comfortable, good breakfast.

10

Karen M

2 Sept 2025

·

Stayed 3 nights

Our stay was wonderful. The staff was very friendly. When we arrived we did have a problem with our room, but as soon as we said something to the front desk it was fixed immediately. I even received a message from the manager asking how our stay was going.The breakfast was wonderful. You had a variety of choices for breakfast.Everything was very clean. The pool is very nice. It was nice and quiet too, so we were able to get a good night’s rest.

10

Kenneth

5 Dec 2025

·

Stayed 1 night

The clean rooms and courteous staff, and high quality breakfast buffet were much appreciated.

10

Danielle

4 Sept 2025

·

Stayed 2 nights

Nice rooms. Comfy bed. Breakfast was ok. Service was good. Would stay again

10

Susan

6 Jul 2024

·

Stayed 1 night

The breakfast was very good. Loved the egg omelets and the blueberry scones. Coffee set up was arranged separate and easy access. Room was great with great views. Location was close to family we were visiting. Local restaurants were great.

10

Rebekah

8 Sept 2024

·

Stayed 1 night

I enjoyed the breakfast that was provided. They had options and it was hot. Nice little area and a short drive to the bustle of a bigger town

10

Tracy

21 Nov 2025

·

Stayed 3 nights

Breakfast was good! 24 hour coffee and tea ,hot water for hot chocolate too. Hotel was booked so our room was by the elevator, thankfully guests were quiet.

10

Connie

9 Jun 2024

·

Stayed 2 nights

The room was quiet and comfortable. There was daily housekeeping. We did not eat their breakfast because they had omelettes instead of scrambled eggs.

10

Dirk Van

22 Jun 2025

·

Stayed 2 nights

Room was very clean and buffet was excellent

8

Sandra

1 Sept 2025

·

Stayed 1 night

It's very convenient to stay here when exploring Ephrata Cloister. Unfortunately the hotel does not have a liquor license yet.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $112	2 $117	3 $117	4 $121	5 $131	6 $202	7 $159
8 $108	9 $142	10 $166	11 $134	12 $144	13 $242	14 $304
15 $126	16 $109	17 $110	18 $110	19 $150	20	21 $182
22 $117	23 $130	24 $131	25 $126	26 $147	27 $222	28 $164
29 $107	30 $109

Hampton Inn & Suites Ephrata - Mountain Springs

Prices for Hampton Inn & Suites Ephrata - Mountain Springs

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible, Microwave (Mobility and Hearing)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Hearing Accessible

Studio Suite, 1 King Bed with Sofa Bed, Microwave

Room, 1 King Bed, Accessibleessible (Hearing Accessible Shower)

Room, 1 King Bed, Microwave

Suite, 1 King Bed with Sofa Bed, Accessible (Mobility & Hearing)

Studio, 1 King Bed with Sofa Bed, Accessibleessible (Hearing Accessible)

Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)

Room, 2 Queen Beds, Microwave

Room, 1 King Bed, Microwave, City View

Guest reviews of Hampton Inn & Suites Ephrata - Mountain Springs

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Ephrata - Mountain Springs

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $222
25 $142	26 $151	27 $160	28 $166	29 $152	30 $135	31 $135