Name: Fairfield Inn by Marriott Erie Millcreek Mall
Address: 2082 Interchange Road, Erie, Pennsylvania, United States of America, Erie, Pennsylvania, US
Price range: US$118–US$308 per night
Rating: 8.28

What guests think

Across many reviews, Fairfield Inn Erie Millcreek Mall stands out for a convenient mall-side location and generally friendly service, though feedback ranges from very positive stays to experiences affected by noise.

Rooms are often comfortable, but Wi-Fi outages and aging fixtures or hardware occasionally disrupt stays. Breakfast is frequently praised for hot, fresh options, while the pool can be cool or short on towels and there is no on-site gym. Several guests disliked added parking fees and reported inconsistent housekeeping or staff availability. Expect a practical stay with solid basics and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool is available but feedback notes it can be cold and towels are sometimes missing; an elevator and the ice machine were occasionally out of service. There is no on-site fitness room, and new paid parking is a common complaint.

Related guest reviews

10

Dallas

24 Sept 2025

·

Stayed 1 night

The property is nicely located, not too far from places or easily accessible with ride-share programs. Allowed to check in early was a bonus, the halls had that scent of cleanliness and care that staff enjoy working there. A pool, bonus although a little cool. Breakfast was a great selection and the rooms are what you need. Nicely laid out, plenty of space, couldn't ask for anything more.

8

Lisa

6 Aug 2024

·

Stayed 1 night

I’ve stayed in many Marriott hotels and everything is always excellent. There was only one elevator working in this one and there were only two bath towels in the room for 4 guests. Right away we had to request more towels. There were no towels in the pool area. Not the best one I’ve stayed in.

8

Stacy

8 Jan 2025

·

Stayed 1 night

Comfortable beds. Ridiculous they charge to park one car in their lot.

8

Michele

6 Apr 2023

·

Stayed 1 night

I love the location of this hotel & it's proximity to the mall & an easy drive to the waterfront. The wi-fi was not working for either day we were there which was very frustrating & it didn't seem anyone wanted to answer any questions about it. The breakfast was good, plenty of choices & my son enjoyed the pool. There is no gym on-site but you can use the one in the hotel next door. Just a good thing to know if this is a priority for anyone.

8

Michael

25 Nov 2024

·

Stayed 3 nights

Great location, standard Marriott accommodations, no workout room.

6

JULIUS

26 Apr 2025

·

Stayed 1 night

Very strange that you have to pay $5 to park

10

Julie

5 May 2024

·

Stayed 1 night

Clean, comfortable, pleasant, and surprisingly overnight stay. The continental breakfast was nice, and also more than I expected. Only one warning, which is that the hotel is now charging a $10 parking fee, which I suppose is like airlines baggage fees- just a way for them to recoup some expenses. Overall, very enjoyable, and I would recommend it.

8

Henry

28 Apr 2025

·

Stayed 1 night

Staff up graded us to a suite on the top floor because a baseball team had most of the rooms near the room where we booked. The only downside was that the ice machine was broken. Also, good was that we could walk to several restaurants at the nearby mall

10

doug

25 Apr 2025

·

Stayed 1 night

Have stay here before, nice place but they charge for parking now.

10

Eva

26 Jul 2025

·

Stayed 3 nights

Had a great stay. Location is excellent. Staff are friendly. We were there in April and only one elevator was working…. That same elevator is still out of service. Would be helpful if the inroom fridges had a freezer compartment. They need another ice machine. The only one is on the third floor

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Cleanliness

Many guests found rooms clean and public areas fresh-smelling, but cleanliness is inconsistent. Reports include musty or smoke odors, dusty spots, and bathrooms with mold or grime.

Related guest reviews

6

Brody

1 Aug 2025

·

Stayed 4 nights

The room was solid, but the bathroom could have used a good deep cleaning and the shower needed some repairs. One of the queen mattresses had several questionable stains and thats my largest complaint. I could see plenty of other folks being bothered enough to complain about that, but since there were clean sheets and a mattress cover on it, I ignored it. All things considered, it still wasn't a bad stay. The breakfast and coffee were pretty good and the staff were all very friendly and helpful.

8

randy

19 Nov 2023

·

Stayed 2 nights

The bathtub had mold around it the bathtub was dirty. The room needs an update

10

Molly

9 Jul 2025

·

Stayed 1 night

The original room we were given smelled of cigarette smoke. When I spoke to the manager about it, she immediately had me check another room for the smell and then helped me to move everything to the new room. Everyone at the front desk was very friendly and professional.

6

Daniel

13 Apr 2025

·

Stayed 1 night

On the surface the room looked fine but when my kids toy rolled under the bed it looked like it hadn't been vacuumed in a while. Outside of the dust bunnys lying about there was also an old Swedish fish. It wasn't all bad. The pool was clean and a decent space.

10

Jay

28 Nov 2025

·

Stayed 1 night

The room was clean and nice, staff was very friendly. Will definitely stay again.

2

Gabriel

20 Jun 2024

·

Stayed 2 nights

Air conditioner broke in hallways and lobby (where you eat) Room ac loud and rattled. (Plus, we are having record high temperatures in June so ac was necessary) Ants all over ac unit and window area. Tons of Nats flying around bedside light ant night and landing on my pillows and shoulders. Shower dirty. Worst Marriott I have ever been too.

10

Susan

14 Sept 2025

·

Stayed 1 night

When we visit our daughter in Erie, we always stay at the Fairfield Inn at MillCreek Mall. It’s always clean. It always smells nice. The rooms are nice with comfortable beds and large bathrooms. Staff is always friendly.

6

Alana

8 Aug 2025

·

Stayed 3 nights

It was fair for the price. There was hair on one of the pillows to the bed when we entered the room which was a turn off. They do their best to mask musty smells in the hallways with an automatic air freshener. The pool area didn't have towels stocked, so we had to ask for them when needed. The coffee pot in our room didn't work, so I went to the main lobby to get a cup and it wasn't fresh. Other than that, I believe they try hard to work with what they have. Breakfast was decent for being included.

10

Diana

13 Jul 2025

·

Stayed 4 nights

Staff was very friendly rooms were very clean, and breakfast was awesome.

8

William

4 Dec 2023

·

Stayed 1 night

Property was in neat condition. One concern we have is the shower had mold in the corners

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Rooms

Rooms are generally comfortable, though décor feels dated in places. Recurring issues include Wi-Fi outages and occasional noise or mechanical quirks such as AC sounds or door lock problems.

Related guest reviews

6

Rebecca

2 Jan 2025

·

Stayed 1 night

The noise in the hallway keep me up late.

10

Jennifer

1 Sept 2023

·

Stayed 7 nights

I asked to be away from the elevator, pool, ice machine, etc. I was in town for a funeral and wanted quiet. I didn’t hear a thing the entire 8 nights I was there. I really appreciated them accommodating me.

6

Danny

19 Jul 2024

·

Stayed 2 nights

The property definitely felt dated, the lack of internet was such a let down being that its 2024 and there isnt any wifi internet available. (Apparently down for Awhile). Everytime we passed front desk, there would be at least one person asking why there was a lack of internet. Pool was old, no towels in pool available. Missing pool tiles. Breakfast was decent. Bathroom in the room cleanliness was okay... There was leftover hair from previous occupant in the shower. Bathroom smelled of dirty old towel smell, could not get rid of the smell for the duration of the stay. Overall experience on the lower end, would not stay there again.

8

Audrey

1 Jul 2025

·

Stayed 1 night

This hotel was very convenient to Erie and we enjoyed the w many dining and shopping options. This hotel is clean and the staff we interacted with were very friendly. The only negative we experienced was some kind of noise the entire night… sounded like a motor of some sort. Not sure if there was a truck outside or some sort of generator or charger?? My husband slept fine but I am a light sleeper and this was too loud for me to sleep. Other than that would recommend.

10

Tom

18 Sept 2025

·

Stayed 2 nights

My wife and I were looking for a hotel in Erie Pa. To stay in for a couple of nights so we decided the Fairfield Inn Erie Millcreek Mall was for us what a great choice we made .Everything that you might need is a short walk or drive away. My wife is very picky about hotels being clean so I know it must have been good.We have never stayed in a quieter room than this one no road noise or slamming doors it was GREAT.They also have a real good breakfast with a nice variety. The next time we visit Erie Pa we will be staying at Fairfield Inn Erie Millcreek Mall.

6

Jennifer

11 Jul 2024

·

Stayed 2 nights

The rooms smell odd, like they used to be smoking rooms. The AC is outdated and old so makes weird inconsistent sounds that keep you awake. The front desk staff were great though

8

Cody

22 Apr 2025

·

Stayed 1 night

Comfortable beds. Good location. Hotel needs some tlc.

8

Ellen

24 Jul 2024

·

Stayed 1 night

Safe location, clean room. Unfortunately, I was informed at check in that "the Wi-Fi is down and we don\'t know how long it will be down." This can be a big deal for people.

8

Rick

1 Sept 2025

·

Stayed 1 night

Room was comfortable and quiet

6

Leroy

22 Jul 2024

·

Stayed 1 night

Wi fi was not working during entire stay. With that many guests, I would think they would have a 24/7 access to repair. Check in male was unfriendly, no smile, no eye contact with radio playing too loud for me to hear him.

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Service

Staff are frequently described as friendly and helpful, with several examples of proactive problem solving and flexibility. However, some reviews mention unprofessional interactions, delays at the front desk, or limited noise enforcement during busy team stays.

Related guest reviews

4

Kimberly

11 Nov 2024

·

Stayed 2 nights

Location was great for our needs. The issue was with staff. They checked us in and gave us keys to a room already occupied! After we got that fixed (no apologies) we did not have our room made up on the second day. We were told they dont do that ! Even though it was the same price for both nights. Premisis is fine I just think it was staff that really didnt care . I am disappointed in Marriott , wont stay there again.

10

Cassandra

10 Aug 2025

·

Stayed 2 nights

The staff at this location are absolutely lovely! They're very kind and helpful. The rooms are clean, the pool is nice and warm, and the breakfast items are awesome. Great location, too.

10

Anthony

12 Aug 2025

·

Stayed 1 night

Very well kept and friendly staff. Also big shout out to the manager for the upgraded room. She was very helpful.

10

Ken

6 Mar 2023

·

Stayed 1 night

Staff were efficient and professional. Great breakfast buffet area and super kind staff working there.

2

Stephanie

23 Jun 2025

·

I got billed for parking. 2 out of the 3 out my party got charged $5 to park in their parking lot while the other did not. I had no idea I had to pay to park. I assumed it was free like most hotels. I will NOT be coming back here to this hotel. It’s crowded and run down anyways. And their day time staff front desk is always on their break and never there. Their night time staff is very night and offered us breakfast before we left. Very pleasant.

2

Jason

29 Dec 2025

·

Stayed 1 night

We prepaid for our stay months ahead of time, yet when we arrived late at night, we were told the hotel had overbooked and there was no room for us. There was zero communication beforehand to alert us to this issue. The front desk staff was unprofessional, dismissive, and showed no empathy for the situation they created. We were not immediately offered alternatives or assistance, and to make matters worse, we were told we needed to leave the lobby while trying to figure out where we would go for the night. Being stranded late at night due to poor management and lack of customer care is unacceptable. This experience was stressful and disappointing, and I would strongly caution others before booking here.

4

DAWN

6 Jul 2025

·

Stayed 2 nights

Very close to fun things to do, parking good also. However, ther were some issues. Exhaust fan in bathroom was VERY loud, a maintenance person was supposed to look at it per the front desk person. Never happened. When we arrived there was a half roll of toilet paper for the room. Staff seemed irritated when asked for another roll (it was a 2 day stay at $200 a night, geez, sorry...). Staff seemed quite bothered with the guests overall. I saw them actually arguing with guest several times during my stay, not a good look. I know people, especially nowdays can be very demanding and entitled but, hey, it comes with the job and there are certain ways to handle conflict. Overall, its a great location but staff kind of put a damper on things.

10

MARTIN

27 Nov 2025

·

Stayed 1 night

Although we had a slightly annoying tech issue with the key card not working an hour before checkout, the person at the front desk kept trying to make it right before personally unlocking the room for us so that we could finish checking out. Based on the cleanliness and the extremely helpful and friendly people working there, I'd gladly stay again!

10

Vicki

30 Nov 2024

·

Stayed 2 nights

We arrived just before a big snow storm and the staff were very accommodating in giving us a very late check out and a discount yes rate if we needed to extend our trip. The staff were very friendly and helpful. Good breakfast too!

8

Jenifer

11 Apr 2025

·

Stayed 1 night

Overall we had a nice stay. I didn’t have any towels in my room and when I went down to the front desk to get some no one was there and I had to wait about ten minutes for help. No bell or anything to alert staff you were waiting. Outside of that the room seemed clean and comfortable. The pool was nice but small.

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Location

Next to Millcreek Mall with many dining and shopping options and easy access to major roads; several reviewers appreciated the quiet setting despite the area. A few found signage or entry difficult to spot.

Related guest reviews

10

Dallas

24 Sept 2025

·

Stayed 1 night

The property is nicely located, not too far from places or easily accessible with ride-share programs. Allowed to check in early was a bonus, the halls had that scent of cleanliness and care that staff enjoy working there. A pool, bonus although a little cool. Breakfast was a great selection and the rooms are what you need. Nicely laid out, plenty of space, couldn't ask for anything more.

8

Thomas

12 Sept 2025

·

Stayed 4 nights

Shopping mall across the parking lot in walking distance. Convenient to our destinations and relatives.

8

Orvis

25 Feb 2024

·

Stayed 1 night

Close to shopping

10

Tom

18 Sept 2025

·

Stayed 2 nights

My wife and I were looking for a hotel in Erie Pa. To stay in for a couple of nights so we decided the Fairfield Inn Erie Millcreek Mall was for us what a great choice we made .Everything that you might need is a short walk or drive away. My wife is very picky about hotels being clean so I know it must have been good.We have never stayed in a quieter room than this one no road noise or slamming doors it was GREAT.They also have a real good breakfast with a nice variety. The next time we visit Erie Pa we will be staying at Fairfield Inn Erie Millcreek Mall.

10

Sharon

14 Jun 2024

·

Stayed 1 night

Very convenient! Near the Millcreek Mall and easy access to downtown Erie.

10

Vanessa

16 Nov 2024

·

Stayed 1 night

Great room, great price. Tucked back away from the business of the mall close to everything but quiet.

10

Peter

10 Oct 2024

·

Stayed 2 nights

Great property! Walking fistance to shopping mall, restaraunts, etc. Friendly staff and great accommodations!

8

Rich

22 Jun 2025

·

Stayed 2 nights

Great convenient location. Clean and safe property. Highly recommend

10

Eva

16 Apr 2025

·

Stayed 3 nights

Had a great stay. Hotel was clean. Staff friendly. Location was great.

6

Kim

24 Feb 2025

·

Stayed 2 nights

The hotel needs signage at Interchange Road. It is very difficult to find. The room had 1 desk chair. There was an empty corner where chairs and a table should be. We had half a roll of toilet paper and an open lotion, half full. I called the front desk a couple times and there was no answer. I had to go downstairs and knock on the “employee” door to get toilet paper. No one was at the desk or insight. The breakfast was nice and the coffee was great. For the price, we expected more attention to detail. We have stayed at other Fairfield hotels before so had higher expectations.

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Dining

Breakfast is widely praised for being hot, fresh, and offering a good selection. Occasional downsides include limited or missing items, early end times, or quality issues such as fruit or milk availability.

Related guest reviews

10

JODI

2 Mar 2025

·

Stayed 1 night

Enjoyed our stay, price was reasonable. Pool was clean, breakfast area was nice.

10

Melissa

7 Oct 2024

·

Stayed 2 nights

We had a great stay at this hotel! It was very quiet despite being almost full. Breakfast was exceptional and all the staff we encountered were great! The room was clean, spacious and well appointed.

8

Jon

7 Jan 2025

·

Stayed 1 night

Everything was good except the morning brunch, the sausage were like rubber and the eggs were runny (like they were not cooked enough). The other thing is the parking fee that you now have to pay. There is so much space around this hotel to park it is not like you have to park in a parking garage.

6

Dompage Don Lal

6 Jun 2025

·

Stayed 1 night

Service by staff was excellent but hotel is outdated and needs maintenance. Also the breakfast oranges had mold growing on it on the top.

6

Henk

29 May 2024

·

Stayed 2 nights

Walking distance Did not like that you did not have milk Had to go to a supermarket to get some. Not good

8

Jason

1 Jan 2025

·

Stayed 2 nights

Location was nice —- close to the mall and some restaurants. Breakfast had a good selection and our room was clean. Would stay here again

10

Christopher

26 Oct 2025

·

Stayed 1 night

Friendly staff quiet clean room and variety of options for the breakfast

10

Michael

7 Aug 2025

·

Stayed 4 nights

Everything was great, staff,comfortable rooms, and the breakfast was fantastic!

10

Anthony

8 Dec 2025

·

Stayed 2 nights

Nice staff, good breakfast selection, nice rooms.

10

Emm

26 Dec 2025

·

Stayed 1 night

Went for breakfast early. Tried to beat the ice storm coming in.. the person was so nice. Just got everything fixed perfect. That person was so nice and polite! The food was hot , fresh. The counters were clean and the table were too. Great Job!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$98
February	US$106
March	US$107
April	US$115
May	US$144
June	US$155
July	US$166
August	US$162
September	US$141
October	US$123
November	US$99
December	US$99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $118	2 $150	3 $151
4 $125	5 $127	6 $130	7 $124	8 $130	9 $209	10 $234
11 $130	12 $130	13 $118	14 $130	15 $129	16 $240	17 $236
18 $125	19 $135	20 $124	21 $120	22 $129	23 $196	24 $186
25 $125	26 $125	27 $124	28 $120	29 $125	30 $186	31 $174

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $153	17 $177	18	19 $308
20 $131	21 $141	22	23	24 $150	25 $174	26 $159
27 $120	28 $126	29 $130	30 $127

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible Bathtub

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed, Hearing Accessible (Roll-In Shower & Transfer Shower)

Room, 2 Queen Beds, Accessible Bathtub

Studio, 1 King Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds

Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield Inn by Marriott Erie Millcreek Mall

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Prices for upcoming dates