Name: Comfort Inn Pine Grove I-81 Hershey Area
Address: 433 Suedberg Road, Pine Grove, Pennsylvania, United States of America, Pine Grove, Pennsylvania, US
Price range: US$61–US$110 per night
Rating: 7.5

What guests think

Reviews for Comfort Inn Pine Grove I-81 Hershey Area portray a budget, pet-friendly stop off the interstate that some find clean and comfortable, while many others encounter issues that affect comfort and reliability of the stay.

Common complaints include dirty bathrooms or linens, musty or smoky odors, and visible wear like rust and stains. Maintenance problems recur: unstable shower temperature or pressure, malfunctioning AC or TVs, an out-of-service elevator, and a pool that is at times closed, cold, green, or peeling. Service and breakfast are inconsistent, with reports of absent front-desk help, limited housekeeping, and food that is late, sparse, or runs out, though some guests had pleasant interactions and decent mornings. Expect a basic, highway-convenient stay with significant variability in quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are unreliable: the elevator is often out of service and the pool is frequently closed, cold, green, or peeling, though a few guests found it usable. Some amenities were closed at times.

Related guest reviews

2

Paul

18 Jul 2024

·

Stayed 1 night

Gross. The worst comfort inn I've ever stayed at. Toilet ran all night. AC sounded like a chopped V8 but then would switch to dying cicadas. Carpet was torn. Shower was stained. Floor felt wet so we all left our shoes on. Bathroom so gross none of us showered. One look at the pool was all it took to say no thanks.

10

Shellie

18 May 2025

·

Stayed 2 nights

Excellent nice pool too

6

chris

15 Jun 2025

·

Stayed 1 night

Pool was greener than the yard... according to desk clerk happened quickly... leads me to believe they are not maintaining PH levels correctly...so paid for hotel with pool.. but alas...no pool...should warn bookers of issues..

8

Jeffrey

29 Dec 2024

·

Stayed 5 nights

Pool could have been warmer.

2

Lisa

13 Oct 2024

·

Stayed 1 night

Filthy rooms, pool, carpets, and hallways. Moldy bathrooms. Broken elevator.

6

Kimberlee

3 Nov 2024

·

Stayed 2 nights

The Elevator was out of service, the bath tub had rust in it

2

Thomas

9 Apr 2024

·

Stayed 1 night

Amenities were all closed. The gym and pool attracted me to this hotel. So I checked out about 1 hour after arrival.

4

Johnny

15 Jun 2025

·

Stayed 3 nights

We stayed for 3 nights, no room service period. It was a cheap hotel so shouldnt expect too much. Breakfast was basic. Pool was out of order, sink was clogged. Aged decor.

6

Maureen

1 Aug 2024

·

Stayed 1 night

It was decent, clearly in the middle of some remodeling and transition. Breakfast was decent and hot. Pool was clean.

2

Adam

31 Oct 2024

·

Stayed 1 night

We ended up staying in two rooms. First room the tv didn't work and then we found that the shower only had hot water and only one towel. We got moved to a second room, which had marginally better cold water flow, but the hot had to be turned down to hardly any flow to have a shower. The shower was also dirty and appeared to have not been cleaned. We were placed in the 3rd floor, however the elevator was out of order and we had to drag everything up the stairs.

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Cleanliness

Cleanliness is a recurring concern: many report dirty bathrooms, hair or stains on linens, odors, mold, and visible grime. A few guests found rooms acceptably clean, but standards vary.

Related guest reviews

2

Joseph

4 Oct 2024

·

Stayed 1 night

nothing unique. Bathroom was disgusting, dirty floors Toilet broken, toilet seat broken, tp holder broken, refrigerator no right, shower not spraying correctly, coffee maker had last tennant coffee still in it.

2

Thomas

9 Aug 2025

·

Stayed 1 night

A real dump. Everything worn and dirty. Never again!

2

Salim

29 Sept 2024

·

Stayed 3 nights

This hotel was dirty, nothing works in the room, toilet clogged, moldy shower, dirty carpet, stained towels, strong smell of indian food in the hallway and lobby. Elevator was not working the whole time we spent at this property and water fountain was also not working.

2

Adam

28 Apr 2025

·

Stayed 2 nights

Our second stay here and if was just as bad as the first. The room wasn't very clean, with black mold in the shower. The water temp was luke warm at best making for unpleasant bathing. The automated sprinkler system had a cup over it. The bed frame had metal sticking out to catch your ankle if you were not careful. No house keeping service, which ment no fresh towel, so you end up with wet floor mats and damp towels.

2

Matthew

23 Sept 2023

·

Stayed 1 night

Blood all over bedding , over all really dirty. left without staying .

6

Steven

23 Jun 2025

·

Stayed 1 night

Bathroom not very clean. Hair in the shower from previous guest.

2

B

4 Aug 2025

·

Stayed 1 night

When we got there the guy at the counter said "i hope you dont have pets" that should have been my first warning sign. We did so he said I have one room. When we got in the room it immediately smelled of cat pee and cleaning supplies. So much so we debating on leaving and going elsewhere. We stayed because it was too late at night and I pre-booked the room. None of us could sleep because of the odor. The bed had hair on the sheets. The floor was damp and dirty, the bathroom tub had hair in it, rust by the drain, and back ofthe door lock was exposed showing the keycard components. The next morning early, I brought all of it up to the desk person and they were less than surprised. Dirty towels were all in the hallway all night from when we got there into the morning and a smoke detector was hanging from the ceiling. For the price I paid I would not go there. I would have rather drove a few hours more south and went to a nicer hotel.

2

James

27 Sept 2024

·

Stayed 2 nights

Generally gross room. Hair on the sheets before I got there. Hair in corners around the bathroom. Gross yellow water out of the faucet. Water took 5 minutes to get warm. Would not stay here again.

2

cicely

1 Oct 2023

·

Stayed 2 nights

The property was dirty. Room was dirty and no clean bed sheets, bathroom was dirty. I need a refund.

2

June

25 Sept 2025

·

Stayed 1 night

The property was disgusting! We didn't stay and after I showed them pictures of the room they refunded me. The bathtub had hair and dirt in it. The pillows should've been tossed years ago! They were lumpy, folded in half and put in a pillowcase. The sheets looked like they weren't changed, they had something sparkly on parts of them. The carpet near the baseboards in the hall and room had months worth of dust and dirt. The layout of the room was nice, but that was it.

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Rooms

Rooms are dated with noticeable wear; guests frequently note weak or unstable shower temperature and pressure, in-room odors, and occasional AC or TV issues. Some found beds comfortable, but noise from other guests can disrupt sleep.

Related guest reviews

6

Erin

4 Jan 2025

·

Stayed 2 nights

The only issues I had with my stay was the shower. The water pressure was very low and the temperature was spotty. Other than that, it was a clean hotel, nice and quiet.

6

Mary

27 Apr 2025

·

Stayed 2 nights

The staff very accommodating but since I do not hear well the language difference made it hard for me to understand. That’s on me not them. The first night I slept well but the second night it was very noisy with some of the guest being a bit to loud for me.

6

Amanda

24 Jun 2024

·

Room was Smokey dmelling

8

ANGELIKA

24 Jul 2025

·

Stayed 1 night

knob from faucet came off. TV didn't work. They never cleaned the bathroom, but changed the bed sheets. Rooms smelled stuffy

6

Lawrence Christopher

31 Aug 2023

·

Stayed 1 night

The staff answered questions quickly and helped where possible. The bed was fine. The sink and tub have had a long life and really need to be replaced. The carpeting in the common areas looked like it hadn’t been vacuumed in months, the room’s carpet was particularly bad.

6

Timothy

10 May 2023

·

Stayed 1 night

Rooms a bit run down. Shower/tub was stained. Would not use it.

6

Craig

23 Jun 2024

·

Stayed 1 night

Seemed short handed. Waited a while before anyone came to the desk. Tub drain rusty. TV did not work. Rug in room frayed and worn.

8

Tina

27 Apr 2025

·

Stayed 1 night

To much noise after midnight...property itself was good

6

David

23 Sept 2024

·

Stayed 1 night

The first impression was not really good. The elevator was out of order. The room and carpeting seemed dated and not in the best of shape.

6

Zafar

23 Dec 2024

·

Stayed 1 night

Rooms need an update.

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Service

Service is mixed: several guests praise friendly, helpful staff, but many report absent or unresponsive front-desk coverage, housekeeping lapses, and occasional billing or professionalism issues.

Related guest reviews

6

Deborah

29 Jul 2024

·

Stayed 1 night

Had to wait 20 minutes for service person to come to the desk. No note left to say there was anyone available nor did they answer the phone.

2

Laxman

5 Jul 2024

·

Stayed 1 night

Unprofessional andbrude staff, no courtesy and terrible customer service.

4

patrick

21 Jul 2024

·

Stayed 2 nights

No hot or cold water just warm with no pressure. Would not restock food in am until someone asked. Staff ate food before customer got food. Please very run down. Room door didn't fit in frame and heard everything in hall and smelled.

4

Soham

21 Jul 2025

·

Stayed 1 night

The front desk person was never around. He has a permanent hand-written note that he will be back in 5 minutes. The room did not have any soap or shampoo. Maybe housekeeping never worked in the room. Although the room was booked for a family of 4, there were only 3 towels.

10

Dannielle

23 Dec 2022

·

Stayed 2 nights

The front desk and ladies cleaning team was more than accommodating. So nice and so helpful. 💯 satisfied. Merry Christmas ladies!

2

Danielle

13 Jul 2025

·

Stayed 3 nights

My family & I stayed for a total of 4 days/3 nights. In that time, not a single day was our room serviced. No clean towels, no trash collection, & no making of the beds despite being out of the room no later than 9AM. Our second night there, my husband went down to the desk to request an additional set of towels to which the desk person said we would have had to request them in the morning???

8

Jonathan

21 Jul 2025

·

Stayed 6 nights

looks like the property had some major water damage in the past, but the renovations to fix the damage were well applied. only down side to this was that the property was damp and dank, the rooms could use dehumidifiers. the staff was kind and helpful. over all this was the best hotel for the price point I would stay here again if the price state the same.

2

Mark

22 Jun 2023

·

Stayed 4 nights

The room was dark when we checked in because the light by the door was burned out. We immediately reported at desk and were told it would be fixed the next day. It was never fixed and we were there 4 nights. We asked to have our room cleaned after the first night and it never was. We had to get fresh towels and soap from the front desk. We were constantly told that personnel did not know English when we had questions or concerns. There were ants in the bathroom and the floor was sticky when you walked. It was a horrible experience.

10

Steve

3 Aug 2024

·

Stayed 2 nights

Awesome staff

4

Ron

12 Mar 2025

·

Stayed 1 night

The guy at the desk tried to claim that my payment hadn't gone through and that I was obviously using one of those prepaid cards. He was very insistent o me paying again until I picked up my phone to call my wife so she could bring in proof of payment. Plus he never had me sign anything. That all seemed sketchy. The bath tub had actual rust in it, the TP holder was rusty and dirty and some mildew in the tub area. The pillows we like the size of thow pillows. I have photos but cant seem to load them. The breakfast was way less than its ever been in the past. No muffins or bagels, etc. (We've stayed here many time's over the years). After arriving home we discovered scratches on my car that were clearly intentional (not that can prove it happened there). Overall, very unhappy with how the hotel has gone downhill.

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Location

Convenient off I-81 with easy access to gas and fast food, suitable for a road-trip stop. Some note limited nearby dining and that Hershey attractions require a drive.

Related guest reviews

8

Carl

15 Jun 2025

·

Stayed 1 night

Convenient location. Looked sketchy at first. Parking lot is in need of some work

10

Dale

26 Apr 2025

·

Stayed 2 nights

This property is an excellent value. The breakfast selection was sparse. However, there is a McDonalds only 50 yards away.

8

Molly

18 Jul 2023

·

Stayed 1 night

The hotel was conveniently located to the highway and we were able to have our dog stay with us, which was nice.

6

Kathleen

11 May 2025

·

Stayed 2 nights

Location is great. Conveniently located. Price is great. Included breakfast was just ok. Thankfully there was a McD's right next door.

10

sharon

22 Apr 2025

·

Stayed 7 nights

nice room laundry room in hotel close to interstate 81 and 78

10

Michael

27 Sept 2025

·

Stayed 1 night

A pleasant surprise considering it is a value priced hotel. Conveniently located and plenty of parking. Breakfast was also included. Do yourself a favor and DONT go to the dinner down the street. That place is awful. I did a separate review of them. This hotel is awesome and ill stay here again when in the area.

10

PAUL

15 Mar 2023

·

Stayed 1 night

good location for our stop

8

Diana

22 Dec 2024

·

Stayed 1 night

It was a stop on the way home. Convenient, off the highway and next to McDonalds and a gas station. Room neighbors were noisy slamming the room door. Maybe install soft close doors. Dog friendly, but humans don't understand that you stll need to do pick up duty at the pet area.

6

Robin

14 Jul 2025

·

Stayed 2 nights

Hotel was average not the cleanest but not the dirtiest. Bit of an order and sheet werent a 100% clean. But it was a comfy bed for a Family trip to Hershey Park. Was a bit of a drive.

6

John

24 Jun 2023

·

Stayed 2 nights

Inexpensive alterative to the mostly over-priced places in Pine Grove. Staff is friendly and there is a complete self-serve breakfast that is a bonus. Room was clean with cable tv. My only complaint is that the room had a musty mildew smell that was probably coming from the bathroom.

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Dining

Breakfast is included but inconsistent: reports of limited variety, items running out or cold, or late setup appear repeatedly, though some guests were satisfied.

Related guest reviews

2

Gene ann

2 Jan 2024

·

Stayed 5 nights

This place is a disgrace. I booked this place because it was close to where needed to be. I have stayed at many Comfort Inn. They were always clean and accommodating. This place is dirty. The water is rusty and undrinkable. The carpet was dirty and not vacuumed. The elevators dirty. The chair in our room only had three 3 legs. You could not sit on it. I asked for clean lines. I did not get any wash cloths. I asked a house cleaner and was told to go to the desk. The man at the desk gave me 2 hand towels and told me they did not have any. I never say a housekeeper in our room. They did nothing. I had to ask to have the trash taken out. Breakfast was bad. There was not much there and the sausage and French toast tasted old. I did not check the reviews first as I thought it was a comfort Inn that’s is nice. You should not advertise this place. It will give you a bad name. We left a day early. If we could have left even earlier we would have but my sister is in the hospital very sick

10

Dale

26 Apr 2025

·

Stayed 2 nights

This property is an excellent value. The breakfast selection was sparse. However, there is a McDonalds only 50 yards away.

8

Tiffany

8 Jul 2025

·

Stayed 5 nights

The beds were comfortable. A light was out over the vanity, the hair dryer was falling off the wall, the shower had no water pressure and was scolding hot, the breakfast was decent 2 out of 4 days (got down 1 morning at 8 a.m. and the sausage & eggs were cold and waffle irons were off), and I asked the front desk for 3 fresh towels and they only had 1. Maybe it was just a rough week, but was definitely lacking in a few areas.

4

patrick

21 Jul 2024

·

Stayed 2 nights

No hot or cold water just warm with no pressure. Would not restock food in am until someone asked. Staff ate food before customer got food. Please very run down. Room door didn't fit in frame and heard everything in hall and smelled.

6

Jacob

20 Oct 2025

·

Stayed 2 nights

Hotel was largely fine. Place was clean. My white sheets had bleeding on them from being washed with other colors. Biggest issue was the 2 mornings I ate there they ran out of hot food for breakfast. That just can’t happen.

6

Leeann

30 Jul 2024

·

Stayed 1 night

The room was clean. There was rust around the drain in the bath tub. There wasn’t much choice at the breakfast.

10

Carlos

5 May 2025

·

Stayed 3 nights

Friendly and good people The bed was comfortable and the pillows too The pool was little cold The front desk help me yesterday because my door key wasn’t working me and my mom went to the front desk and they fix it The breakfast was very good and they need to change everyday different food. My rating is 10/10

4

Kreshel

29 Dec 2022

·

Stayed 1 night

Milk was expired at breakfast. Found a note from previous people in our room. Staff did not make the bed from previous people.

8

Sarah

7 Jul 2024

·

Property was mid level. Bottom of pool is chipping very bad. Finding dinner was very hard because of the location. Front desk staff was friendly but the entire family was constantly in the lobby and there was no breakfast left after they ate it all.

2

Barbara

13 Oct 2024

·

Stayed 2 nights

We were on 3rd floor and elevator didnt work, there was rust in shower, poor water pressure for shower. Complimentary breakfast was non exsistant. We got there at 8am and there was no orange juice and only waffles and cereal to choose from. Muffins and bagals gone as was the eggs and sausage. Such a disappointment.

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Month	Average price
January	US$59
February	US$63
March	US$61
April	US$62
May	US$68
June	US$89
July	US$70
August	US$86
September	US$80
October	US$79
November	US$76
December	US$72

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $80	18 $89	19 $89
20 $75	21 $70	22 $70	23 $70	24 $70	25 $82	26 $110
27 $61	28 $70	29 $71	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
				1 $65	2 $88	3 $89
4 $70	5 $75	6 $74	7 $75	8 $75	9 $95	10 $96
11 $64	12 $64	13 $64	14 $64	15 $67	16 $88	17 $91
18 $66	19 $69	20 $68	21 $68	22 $70	23 $90	24 $88
25 $66	26 $69	27 $70	28 $69	29 $70	30 $86	31 $88

Comfort Inn Pine Grove I-81 Hershey Area

Prices for Comfort Inn Pine Grove I-81 Hershey Area

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 Queen Bed

Standard Room, 2 Queen Beds

Guest reviews of Comfort Inn Pine Grove I-81 Hershey Area

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What guests think

Property policies

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