Name: Hampton Inn & Suites Spartanburg-I-26-Westgate Mall
Address: 801 Spartan Blvd, Spartanburg, South Carolina, United States of America, Spartanburg, South Carolina, US
Price range: US$114–US$238 per night
Rating: 8.42

What guests think

Across recent reviews of Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, travelers consistently praise friendly staff, modern, comfortable rooms, a reliable complimentary breakfast, and a convenient location near WestGate Mall and dining, with easy access to I-26.

Several reviews note ongoing renovations that disrupted amenities and access, including temporary pool or fitness closures, colder pool water, limited parking, and a closed main entrance. Others reported thin walls or slamming doors and periodic maintenance problems such as plumbing, lighting, bedding fit, or inconsistent hot water. Housekeeping is generally solid but inconsistent, with occasional dirty carpets, bathroom residue, rust, or a pest sighting. Expect a friendly, convenient stay, but check renovation status and room details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Several reviews mention ongoing renovations impacting amenities and access, including temporary pool or fitness closures, limited parking, and a closed main entrance; one also noted very cold pool water. Facilities were often disrupted during these periods.

Related guest reviews

10

brandy

27 Aug 2023

·

Stayed 1 night

Staff extremely helpful and friendly at front desk, when bringing roll away bed and the breakfast crew. Unsure if the nail in my tire.is from construction at site or other travels. Felt a little unsafe with an unsecured door to hotel due to construction at main entrance.

6

Andrea

19 Mar 2024

·

Stayed 4 nights

The Hampton Inn staff did their best to accomodate their guests. I was disappointed to find that neither the pool nor the fitness center was available due to the hotel's remodeling construction. I probably would not have booked if I knew the actual condition of the hotel when I arrived. I feel that a discounted rate should have been offered to compensate for the condition of the hotel.

8

Wilfredo

30 Mar 2025

·

Stayed 2 nights

Easy check-in and check-out. Breakfast was OK; they were out of a few juices, items, and what not. We decided to go out for brunch on 2nd day. The very disappointing part of our trip was the pool. Very nice accomodations of an indoor pool with dehumidifier and well maintained; however, the heater was not on or not working, and the pool was frigid. It felt it was in the low 70s or high 60s. Too cold to enjoy, which is really a shame for such a nice pool. Otherwise, room was adequate with hot water and clean accomodations.

6

Debra

6 Dec 2023

·

Stayed 3 nights

The staff was nice enough. There is a LOT of construction going on and its right next to a couple of restaurants between that and the construction we had to park at the next hotel and walk. The TV remotes have no guide so you can't find the channel you are looking for-One night I requested some plastic flatware to eat something I brought in and they had NONE-they serve breakfast......how could they have none.

8

Michael Neil

22 Feb 2024

·

Stayed 3 nights

Place is under renovation. Breakfast is grab and go.

8

Charles

22 Oct 2023

·

Stayed 2 nights

The property was under renovation. Front entrance was closed & entry was through side parking lot & hall corridor. Newly renovated rooms had no closet hangers & there was not a hair in bath room. (I have not received a billing statement - motel saidedia.) it would come from Exped

10

andrian

11 May 2025

·

Stayed 1 night

Very clean and nice staff, new building with indoor swimming pool Everything was just wonderful!!!!

8

Hoyle

26 Feb 2024

·

Stayed 2 nights

Did not enjoy the lobby remodel that was on going.

10

Larry G

24 Mar 2024

·

Stayed 1 night

Property was under construction but still nice

2

Lawrence

27 Nov 2023

·

Stayed 1 night

Property under construction,Not properly notified on hotels.com. Room smelled like paint, shower would only get warm though bathroom sink had hot water. Hotel was noisy, doors to rooms slam loudly. Ice machine on level 4 was broke. Front entrance closed and inconvenient to use side door. BREAKFAST was only good thing of our stay. Food was very good and the gentleman running the kitchen service was Very friendly and kept it clean as a whistle.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms very clean, but there are recurring inconsistencies such as dirty or sticky floors, hair or residue in bathrooms, rust in tubs, and occasional pests.

Related guest reviews

8

Deborah

21 Jan 2025

·

Stayed 1 night

The overall room was clean but I found a bug in my bed.

10

Jaime

2 Oct 2025

·

Stayed 1 night

The front desk staff was very kind and welcoming. The room was very clean. Breakfast was very good. It is located right beside of a mall. We did not shop there though. It was close to TJ Maxx and Ross and other places to shop. We were in town for a volleyball tournament, so we were not in the hotel much. However, I would stay here again.

6

Charlene R

17 Aug 2025

·

Stayed 1 night

Room and furnishings were nice but the carpet was very dirty and the floor was sticky.

10

Kristina

23 Dec 2024

·

Stayed 2 nights

Very clean, very friendly, accommodations were great

6

Eric

27 Dec 2022

·

Stayed 1 night

The people were amazing. The host when we arrived was great as well as in the breakfast area, she was tremendous. That being said, the room itself was not the cleanest. There was hairs in the bathroom and shower. Bathroom floor was sticky. And someone must’ve blew their nose in the shower as there was a dried remains stuck on the inside. Housekeeping needs improved but host and breakfast lady were amazing.

8

Kimberly

4 Aug 2024

·

Stayed 2 nights

I was in Spartanburg with friends to visit a few wineries. Aside from some hair on the shower walls (yuck!) the property was fairly cleaned and well maintained. Breakfast was good and customer service was excellent.

10

Daniel Derrick

10 Nov 2024

·

Stayed 2 nights

Clean

10

David

1 Jul 2024

·

Stayed 1 night

:Room was very clean breakfast and coffee and all food was excellent

10

Scott

3 Jul 2025

·

Stayed 1 night

Super clean hotel and room. Nice staff.

6

Margaret

31 Mar 2023

·

Stayed 1 night

I did not like the fact that the bathroom tub had rust in it not a little bit of rust but a lot of rust in the tub

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally modern and comfortable, but multiple reviews cite thin walls or slamming doors and maintenance issues like plumbing, lighting, bedding fit, or TV signal; a few mentioned very soft or noisy beds and occasional hot water problems.

Related guest reviews

6

Barry

16 Mar 2025

·

Stayed 1 night

Later check-in (10-00pm) with hotel fully booked. The bathroom of our room smelled of excrement, but this disappeared after several flushings of the toilet and with the (very) noisy fan running. The bed was very comfortable, the room reasonably clean, but the tv had no signal. The shower was adequate but the curtain of the shower and low lip of the beading did not prevent water from flowing out of the shower and into the floor drain in the middle of the bathroom. The bathroom floor remained wet & slippery. For $225 we did not consider this good value. When we advised reception of our concerns we were told the room had been chosen by Expedia. We have booked a different hotel (directly and not through Expedia) for our return journey home.

10

Howard

8 Jul 2025

·

Stayed 4 nights

The only thing that was very annoying only because we stayed 4 nights is the very loud room door slams up and down the floor as people were leaving in the morning. I am sure they could adjust that!

8

Jonathan

23 Jun 2025

·

Stayed 2 nights

But overpriced for what it is. Minimal service. Cardboard breakfast. Horrible room coffee. Bed super comfy. Walls like paper. Could hear the dog in the room next door walking on those fake wood floors. Iwould never pay from my own pocket for the place. Nice shower and easy parking. The musty smell is gone at least 😛

10

Martha

11 Sept 2025

·

Stayed 1 night

Nice, clean and modern room. Good breakfast options. Very happy with my stay.

8

Don

4 Feb 2025

·

Stayed 2 nights

The lighting in the room, and especially the bathroom, was too soft to tell what you looked like to attend outside events. The soft lighting is good for relaxing and resting but not for getting dressed and applying makeup and seeing what you look like to attend an event.

10

Kirk

16 Dec 2023

·

Stayed 1 night

No internet in the room

6

Andrea

25 Jun 2023

·

Stayed 1 night

Need new beds. The make noise with every move

10

Assata

23 Jun 2025

·

Stayed 1 night

No complaints. The couple of things that threw me off guard was they take your money out right after check-in if you haven’t arrived yet. I never had that issue but was just taken by surprise. Check in was great though. No complaints. Pretty quick and the room was clean. The bed was too soft for our liking but if you enjoy soft mattresses , this is the spot for you. No complaints , bathroom was spacious, our room was spacious as well. Everyone was friendly. Great location. Guests were friendly as well. I’d recommend for sure.

6

Chris

1 Aug 2023

·

Stayed 1 night

Signs of age. Cracked tiles in bathroom. The sheets and blankets were too small of the beds!!! That didn't make any sense. Even my kids were confused about the sheets and blankets I see it's under renovation, so hopefully they will fix some of the aging. Staff was superior on every level.

6

Vera

14 May 2023

·

Stayed 1 night

Nice and clean, spacious king studio. There was no hot water to shower in the evening. We stayed for the daughter's voleyball tourney and there was a lot of teams staying, so I understand. But still for the price I wanted warm water for shower and I can't rate it better than ok.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a strong point, with friendly, helpful front desk and standout breakfast staff frequently praised. A few guests reported communication or policy frustrations.

Related guest reviews

10

Jaime

2 Oct 2025

·

Stayed 1 night

The front desk staff was very kind and welcoming. The room was very clean. Breakfast was very good. It is located right beside of a mall. We did not shop there though. It was close to TJ Maxx and Ross and other places to shop. We were in town for a volleyball tournament, so we were not in the hotel much. However, I would stay here again.

10

Kelly

22 Aug 2024

·

Stayed 2 nights

This is our second stay at this property. One of the best things about our stay was John who oversees breakfast. He has a friendly word and smile for everyone. He is attentive and keeps the hot food replenished and the area sparkling clean. He will start your day in the right direction! The facility is nice, clean and newly refurbished. Close to shopping and dining. The perfect place for us. Thank you John for great service and great conversation!

10

Kim

2 Aug 2024

·

Stayed 1 night

Easy on/off highway with 2 excellent restaurants within walking from hotel. Joshua at the front desk gave us a 10% discount card for one of them (heirloom) and it was very good. Breakfast was good with friendly attendant named John. Very nicely run hotel and was a welcome restful place after a long day of driving.

10

Alicia

13 Oct 2025

·

Stayed 2 nights

The staff were very friendly and accommodating. Clean rooms and overall pleasant stay. We will absolutely stay there again our next visit.

10

Debra

28 Jul 2025

·

Stayed 1 night

Great staff from beginning of visit to checking out…breakfast was great!!! 👍

2

MC

10 Apr 2025

·

Stayed 1 night

AC broke in my room at midnight , had to move to another room on a different floor of the hotel. Finally settled in by 1AM . The nighttime employee was great ! He was very courteous. I requested a late check out due to being up late with a hotel maintenance issue . The gentleman said 12:30/1pm was fine to check out . At 1:05pm as my daughter and I were walking out with our luggage to leave the front desk clerk lady called to notify me I was being charged an extra $45 for late check out !!!

10

karen

9 Jan 2023

·

Stayed 1 night

Desk clerk who signed us in was awesome. Very helpful. Breakfast was perfect.

10

Kathy

28 Jul 2025

·

Stayed 1 night

Front staff very nice and helpful

10

Chris Swift

20 Mar 2023

·

Stayed 3 nights

Patricia and Christina were the best housekeeping crew ever! Pleasant , nice and funny. Taye at the front desk was awesome!

10

Stephanie

14 Oct 2023

·

Stayed 1 night

Staff is extremely friendly and courteous. We enjoyed our stay!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Conveniently located near WestGate Mall, dining, and shops with easy access to I-26; several guests appreciated walkable options.

Related guest reviews

10

Jaime

2 Oct 2025

·

Stayed 1 night

The front desk staff was very kind and welcoming. The room was very clean. Breakfast was very good. It is located right beside of a mall. We did not shop there though. It was close to TJ Maxx and Ross and other places to shop. We were in town for a volleyball tournament, so we were not in the hotel much. However, I would stay here again.

10

T

5 Sept 2024

·

Stayed 2 nights

"It was close to dining and shopping, and the room was a nice size."

8

William

10 Jan 2023

·

Stayed 19,366 nights

Hotel is close to the highways, stores and restaurants.

10

Kim

2 Aug 2024

·

Stayed 1 night

Easy on/off highway with 2 excellent restaurants within walking from hotel. Joshua at the front desk gave us a 10% discount card for one of them (heirloom) and it was very good. Breakfast was good with friendly attendant named John. Very nicely run hotel and was a welcome restful place after a long day of driving.

8

Donna

9 Apr 2025

·

Stayed 2 nights

Easy to get to dining options.

10

Donna

30 Mar 2025

·

Stayed 2 nights

Great location!

10

Brenda

10 Aug 2025

·

Stayed 2 nights

Clean, great staff. Conveniently located to many shopping options and restaurants.

8

janice

20 Aug 2024

·

Stayed 1 night

Nice clean place with easy access to I 26. Good dinning nearby. Caution the restaurants close early on Sunday

10

Kimberly

21 Sept 2025

·

Stayed 1 night

Surrounded by everything

10

Gregory

25 Apr 2023

·

Stayed 1 night

Great location from freeway Staff is very friendly and helpful. Close to walking distance of restaurants.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely regarded as good, with attentive staff often highlighted; however, some stays experienced limited grab-and-go service or occasional item outages during renovations.

Related guest reviews

10

Jaime

2 Oct 2025

·

Stayed 1 night

The front desk staff was very kind and welcoming. The room was very clean. Breakfast was very good. It is located right beside of a mall. We did not shop there though. It was close to TJ Maxx and Ross and other places to shop. We were in town for a volleyball tournament, so we were not in the hotel much. However, I would stay here again.

10

Kelly

22 Aug 2024

·

Stayed 2 nights

This is our second stay at this property. One of the best things about our stay was John who oversees breakfast. He has a friendly word and smile for everyone. He is attentive and keeps the hot food replenished and the area sparkling clean. He will start your day in the right direction! The facility is nice, clean and newly refurbished. Close to shopping and dining. The perfect place for us. Thank you John for great service and great conversation!

10

Kim

2 Aug 2024

·

Stayed 1 night

Easy on/off highway with 2 excellent restaurants within walking from hotel. Joshua at the front desk gave us a 10% discount card for one of them (heirloom) and it was very good. Breakfast was good with friendly attendant named John. Very nicely run hotel and was a welcome restful place after a long day of driving.

8

Nathanael

21 Dec 2025

·

Stayed 1 night

Everything was great… except the bed. The hotel was clean the people were great the breakfast was awesome, but the bed was really bad.

10

Teresa

27 Sept 2025

·

Stayed 1 night

The property was clean and looked newly renovated. Room was clean and bed comfortable. The breakfast was hot and plenty of different selections.

10

Martha

11 Sept 2025

·

Stayed 1 night

Nice, clean and modern room. Good breakfast options. Very happy with my stay.

8

Wilfredo

30 Mar 2025

·

Stayed 2 nights

Easy check-in and check-out. Breakfast was OK; they were out of a few juices, items, and what not. We decided to go out for brunch on 2nd day. The very disappointing part of our trip was the pool. Very nice accomodations of an indoor pool with dehumidifier and well maintained; however, the heater was not on or not working, and the pool was frigid. It felt it was in the low 70s or high 60s. Too cold to enjoy, which is really a shame for such a nice pool. Otherwise, room was adequate with hot water and clean accomodations.

8

Michael Neil

22 Feb 2024

·

Stayed 3 nights

Place is under renovation. Breakfast is grab and go.

10

Susan

4 Aug 2024

·

Stayed 1 night

Great breakfast included!

8

Joseph

7 Jun 2025

·

Stayed 1 night

Clean , nice rooms, good location….used sofa bed as we had 3, it used a plastic mattress covering that made bed hot, noisy, uncomfortable. Front desk staff super, breakfast staff was inattentive to outages

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$138
February	US$142
March	US$138
April	US$152
May	US$154
June	US$143
July	US$132
August	US$138
September	US$130
October	US$155
November	US$143
December	US$129

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $207	17 $178	18 $158	19 $143
20 $140	21 $148	22 $183	23 $193	24 $178	25 $238	26
27 $131	28 $147	29 $188	30 $219

Su	Mo	Tu	We	Th	Fr	Sa
				1 $179	2 $168	3 $156
4 $125	5 $131	6 $191	7 $195	8 $170	9 $190	10 $171
11 $127	12 $167	13 $202	14 $198	15 $170	16	17 $174
18 $159	19 $151	20 $197	21 $182	22 $131	23 $127	24 $134
25 $114	26 $128	27 $185	28 $163	29 $143	30 $136	31 $127

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Two Queen Beds

One King Sofabed

Room, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible

One King Bed

Studio, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Studio, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Spartanburg-I-26-Westgate Mall

Have a question?

Prices for upcoming dates