Name: Sonesta Select Chattanooga Hamilton Place
Address: 2210 Bams Drive, Twin Brook, Chattanooga, Tennessee, United States of America, Chattanooga, Hamilton County, US
Price range: $62–$135 per night
Rating: 8.3

What guests think

At Sonesta Select Chattanooga Hamilton Place, guests often praise the convenient location near Hamilton Place Mall and I-75, comfortable beds, and mostly clean rooms, along with friendly staff and pleasant outdoor areas such as the courtyard, pool, and fire pit.

Common downsides include no elevator, a $5 parking fee and $100 hold, and breakfast that is paid, limited, or occasionally unavailable. Cleanliness and maintenance can be inconsistent, with reports of odors, pests or mold, dated fixtures, and spotty TV or Wi-Fi. Noise from neighboring rooms or the highway and occasional check-in or billing issues are also mentioned. Overall, expect a convenient, midrange stay with solid comfort but variable extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Outdoor spaces like the courtyard, fire pit, and pool are popular, but the pool is sometimes closed or needs cleaning/repair. Facilities are basic overall, with no elevator and a small paid parking fee; the gym and laundry are available but modest.

Related guest reviews

6

Star

Apr 13, 2025

·

Stayed 1 night

The ice machine on the second floor wasn’t working and there isn’t an elevator so you have to carry your luggage up stairs. The room was clean

8

Colleen

Jun 2, 2025

·

Stayed 3 nights

The pool area was clean. Comfortable. The lobby was clean. The laundry was up to date and clean. The room was a bit tired and not sanitary. The bathroom tub had leaked out into the wall and the paper was peeling and scary to look at. Likely mold under. The tub around the edges and under the faucet was moldy. The noise from the rooms next door was extra loud, like no barrier. The mattress hard. Pillows were soft. Location good. Outdoor appearance good.

6

Jeffrey

Oct 28, 2023

·

Stayed 1 night

They charge $5 for a parking fee. There is no elevator and no continental breakfast. Service was slow and the clerk wasn’t very friendly at checking in or out. We were late arrivals and there was a group of kids in the area between the hotel and the building next door making a lot of noise. So our room was not quite for some time. The room was clean with the exception of the wall mirror. It was desperately in need of windex. We would not stay at this hotel again.

8

Daniel

Mar 16, 2025

·

Stayed 2 nights

They need an elevator or lift of some kind. But other than that it was clean, staff was kind and helpful. Good location once they complete the nearby construction.

8

Katherine

Jul 6, 2025

·

Stayed 1 night

The pool and courtyard area is very nice. Everything looked clean. Convenient to shopping and dining. Easy parking. Good value for the price. Breakfast is not included

10

steven

Jun 19, 2025

·

Stayed 1 night

Lovely motel that must have been a remodeled older chain motel. The lobby and breakfast area is quite lovely, and my king room very nice with curved settee and pull out desk. The fitness room was larger than usual and the treadmills actually work. Definitely will rebook.

6

James

Apr 7, 2024

·

Stayed 2 nights

We booked there because they had an outdoor pool and outdoor fire pit. The pool was uncovered, but dirty and locked and the fire pit was broken.

8

Patricia

Feb 1, 2025

·

Stayed 3 nights

Lots of meal options right next door and easy grocery shopping options just a short drive down the street. Easy access to hop on the highway too. The highway is right there and a bit loud, but if you get an inside room (U shaped hotel) you don't hear it. Beds were pretty comfortable, could hear a little through the walls but the fan had a constant setting that was good white noise. The 24 hr gym was ok, an elliptical, a bike, 2 treadmills, some kettle balls, and weights. The weights were a little rusty and the elliptical handles were sticky. They could really use some yoga mats. There is a water dispenser with nice filtered water. In the lobby there is coffee and a couple tea options. The central courtyard had a gas fire pit with chairs to hang out and looked nice. Internet was a bit slow but worked.

10

Anna

Jun 15, 2025

·

Stayed 1 night

Loved the pool area and fire pit

8

John

Oct 20, 2023

·

Stayed 1 night

Did not care about a parking fee Should be included in the price of room

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests report very clean rooms, but feedback is inconsistent, with recurring mentions of roaches, strong smoke or marijuana odors, musty or damp carpets, and mold or stains in bathrooms and hallways.

Related guest reviews

6

wesley

Jun 20, 2025

·

Stayed 3 nights

We could not get in at check in time. we got their at 2:30p and told them we would be back at 4 we came back at 4pm and the room was still not ready. Some of the staff was very helpful some not so much .The room was clean but needs a some repair work the grout in the bathroom was cracked and missing and the room had an odor. The tub was stained but clean. the pop can holder in the fridge was missing. The upper dresser draw kept sliding out.

8

Colleen

Jun 2, 2025

·

Stayed 3 nights

The pool area was clean. Comfortable. The lobby was clean. The laundry was up to date and clean. The room was a bit tired and not sanitary. The bathroom tub had leaked out into the wall and the paper was peeling and scary to look at. Likely mold under. The tub around the edges and under the faucet was moldy. The noise from the rooms next door was extra loud, like no barrier. The mattress hard. Pillows were soft. Location good. Outdoor appearance good.

6

laura

Jul 30, 2025

·

Stayed 1 night

As we walked to our room, we saw roaches crawling on the hall walls. Had to check the room over, not the most relaxing thing to see after driving all day. Lots of commotion in the parking lot as well.

6

Moises

Jul 6, 2025

·

Stayed 2 nights

Hotel was fine, carpets were very dirty.

6

Teresa

Apr 15, 2024

·

Stayed 3 nights

The location was great and the hotel was clean and safe. However, the tub was stained and dirty, the pillows were tiny and we didn’t get daily maid service on any of the days we were there; nor were we told it would not be provided. Good thing we hung up our towels each day.

2

Kaitlan

Jul 2, 2025

·

Stayed 1 night

This hotel looks nothing like the photos. Hair all in the bathroom on the floor in the shower on the beds. Walls, lamps, carpets filthy! They said room service came after the last guest, but I highly disagree. Hallways were dirty, strong weed and cigarette smell in hallways. It’s almost like it’s a truck stop hotel slapped with some drugstore lipstick.

10

Elizabeth A Barhite

Jul 17, 2025

·

Stayed 3 nights

The property and businesses around it all seemed in good condition. The room was clean. The staff was super friendly. I would stay there again

6

Amy

Dec 29, 2024

·

Stayed 3 nights

Though the room was in fairly good condition otherwise, there was black mold in the bathroom that was so bad, it made my throat hurt. There were also dirty towels on the floor when we arrived and the trash had no been emptied.

2

Ross

Apr 25, 2025

·

Stayed 1 night

Dirty sheets, dirty towels, I felt like I needed to bleach my skin after sleeping in that bed.

4

Kelly

Jul 29, 2025

·

Stayed 1 night

Price was great and theroom looked clean. However, we killed the biggest cockroach I've ever seen in my life in the bathroom.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable with strong showers and comfy beds, and some first‑floor rooms have sliding doors for easy loading. Drawbacks include small bathrooms, noise from neighboring rooms or above, and dated or unreliable TV/Wi‑Fi.

Related guest reviews

2

Russell

Oct 18, 2025

·

Stayed 1 night

This is the second time I have stayed in this area of Chattanooga. The first time was on the other side of I-75, and I felt unsafe there because of all the transient people wandering through the parking lot at all hours of the night. This time I thought it would be better because of the nearby shopping malls, but it's still the same neighborhood with the same types of people wandering through. One guy was taking pictures of license plates Two big issues with this hotel: it was advertised as a 3-star hotel, but this is a run-down hotel with tiny bathrooms that you can barely turn around in. Our room had a noisy air conditioner that sounded like someone was drilling the wall outside. The "free" breakfast that was advertised is some pre-packaged coffee cakes. If you want anything else you have to pay for it. If this is what qualifies as a hotel restaurant that makes it 3 stars, that is a joke. Also, the hotel advertises it is dog-friendly, which may be great for some, but if you have allergy problems, they don't clean the rooms well enough to clear out the pet dander. I think there were at least 6 rooms in our hallway with dogs, based on the number that I saw and heard. One dog next door barked in the middle of the night. I like my dog well enough, but they should probably be in their own hall. I got a discount on the room, so I'm not too bitter about the stay given what I spent, but I would avoid staying in this area of town and would definitely not stay at this hotel again.

6

Arnie

Jan 1, 2025

·

Stayed 1 night

Room was just ok. Clean but definitely had a weird smell. Tv was old, small and not all the channels worked.

10

Martin

Sep 29, 2024

·

Stayed 1 night

Very well equipped room. Second floor rooms have windows that open with screens. Amazing! First floor rooms have sliding doors that open to the parking lot (exterior) for convenient loading and unloading or onto the pool area (interior). Sweet. Your choice of what works for you. Very clean and the staff is friendly.

10

Tram

Jul 2, 2025

·

Stayed 1 night

The room was nice and clean, we loved the shower head, it was the best! Its powerful strong streams made all the sore and achy muscles from a long day of traveling disappear like magic!

6

Jesse

Apr 20, 2025

·

Stayed 1 night

Big stains on carpet in room, toilet that ran about every 10-15 minutes, smoke detector that consistently flashed a light. Didn’t have the cable channels that it said to have had.

10

Savannah

Feb 24, 2025

·

Stayed 6 nights

Super cozy and clean. I appreciated the inner courtyard. Best shower of my life! Will definitely stay again when in the area.

6

Anita

Apr 10, 2025

·

Stayed 4 nights

This hotel is old. You need to know that there is no elevator so if you are on the second floor, you need to be able to walk two flights of stairs. The rooms are very clean and the bed is very comfortable. Great shower! The downside is the Internet service is terrible and you will only get some of the channels on your TV. You may be watching ABC for a little while and it will go off and say “no signal”. Same thing happens to other channels and it is extremely unreliable. So, if the television and Internet are important to you… I would not recommend

6

Martha E

Jul 6, 2025

·

Stayed 1 night

Only 1 small trash can, no hooks to hang towels which was requested . No luggage rack. TV was analog, really??? WiFi not good.

4

Benjamin

Oct 27, 2025

·

Stayed 1 night

Great location, but loud rooms! You can hear the upstairs rooms walking so easily through the ceiling, and it's loud. And anytime anyone turned the water on, you could hear it through the pipes in your room. Between the walking coming from upstairs and the water in the pipes, my night's sleep was very loud and constantly interrupted. The front desk staff was also not very polite.

8

Melissa

Jul 14, 2025

·

Stayed 1 night

We loved the room, very clean, stylish, and the layout was really nice. The only complaint at all was the air conditioning was hard to regulate.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many note friendly, helpful staff and smooth stays. Yet there are recurring issues with slow or rude service, check‑in delays, overbooking/cancellations, billing or deposit surprises, and occasional security/noise concerns not promptly addressed.

Related guest reviews

2

Steven

May 28, 2025

·

Stayed 1 night

When I got to the hotel they couldn't find my reservation. I waited for an hour in the lobby while Expedia tried to call and work with them, but after an hour and 4 transfers through an out-of-country call center Expedia was told for me to cancel the reservation and get a refund. Luckily i was checking in early and had time to get another hotel for the night, but this could have REALLY screwed up a trip I'd it was the main stay for a multi-day trip. The front desk was nice enough trying to help, but I'll never trust making reservations with them again.

2

Becky Ying

Oct 25, 2024

·

Stayed 1 night

I paid my room upfront, but upon arrival last night. The front desk just told me you are all sold out. And the reasoning is:" You just reserved a room so we could sell it to other people". I explained to her I paid in full upfront. She replied:" you just need to talk with the third party platform to get the refund" I was kicked out at 11:45pm last night, from a hotel I paid for upfront. I used to live other hotel with the late check-in, none of them would sell my room to other people. FYI, I went through 4 or 5 hotels, all of them are fully booked and I eventually got the last room in a hotel around 1:00am last night. This shouldn't be the right way to treat people as service industry should do.

6

Audree

Nov 24, 2024

·

Stayed 1 night

At 2 a.m., someone entered my room unexpectedly. I have no idea how a stranger was able to open the door. I reported the incident to the front desk, and while they apologized, that was the extent of their response. This is a serious security issue. If I hadn’t had the top lock secured, the situation could have ended tragically. Safety is a non-negotiable priority when staying at a hotel. Whether this points to a lapse in training or system failures, it’s clear that action needs to be taken to prevent such incidents. This is a BIG ISSUE, and it demands immediate attention.

4

John

Oct 6, 2025

·

Stayed 2 nights

Staff was less than helpful. We arrived and got a luggage cart to take our items to our room after check in. We walked all over the first floor looking for the elevator due to our room not being on the first floor. We called past the staff multiple times and nobody said anything. We finally went to the front desk and asked where the elevator was and the clerk very condescendingly said we do t have an elevator, we have stairs. I am not sure how they haven’t been sued under the Americans with Disabilities Act. Also, you are charged a daily fee for parking at this location. The availability of breakfast was sooooo poor that we just went outside the hotel to eat during our stay. We will NEVER stay at this facility again.

2

Kristen

Apr 6, 2025

·

Stayed 2 nights

When I booked my reservation, I used an old card to book my room “book now, pay at property”. However, on the day of my reservation, I received a notification from the card that they had tried to run the payment and it declined. I called and spoke to someone in reservation to inquire about the charge. She stated that since it was booked through Expedia, I had to contact them. I spoke to someone at Expedia who contacted Sonesta on my behalf to find out about the charge. He came back and said they tried to complete the authorization early since their hotel was filled for the night. While chatting with him, I missed a call from the hotel. The sales manager left a message and said to call back before 6pm or they would cancel the reservation. I called back immediately (2:30pm) and spoke to someone at the front desk. She said “yes I just spoke to the person from Expedia and you will be fine. I told my sales manager that I had spoken to Expedia and you are fine. Your reservation will not be canceled.” I said ok. I will be there tonight between 8-9pm. When I arrived at 8:50pm, my reservation had been canceled. And the reasoning was because “I didn’t call”. I showed the girl a the front desk my call log proving that I spoke to several people. She said well that’s not my problem, you will have to book another room and we can’t honor that price. Which was almost double what I booked for. That is unacceptable. I left and got a room at a different hotel and had an amazing stay.

6

Jason

Oct 5, 2025

·

Stayed 1 night

The hotel was fine but the check in process took 25 minutes. There was only 2 people in front of me with 4 people working the desk. My key didn’t work 3 different times Beds were fine Small bathroom Some shady folks hanging around the outside of the hotel. No USB plugs in the room- not a big deal but pretty inconvenient. Good options around the area were great. Definitely not worth $160/night.

8

cynthia

Sep 22, 2025

·

Stayed 1 night

Everything and everyone was amazing you all of sonesta team for there hospitality.

8

Marsha

Nov 21, 2025

·

Stayed 1 night

Friendly staff

8

Kathleen

Nov 25, 2024

·

Stayed 1 night

Hotel did not accept Apple credit card. Also charged $100 hold for one night. This is crazy high and the hold remains for 3-5 days after stay

6

William

Nov 7, 2023

·

Stayed 2 nights

I reserved my room through Expedia and pay for it through Afterpay! Got there to check in and was told I needed to secure a incident deposit in which I would receive back after I checked out and there was no problem with the room damage wise, oh yea had to pay to park in the hotel parking lot! After checking out I noticed they had taking the cost of my stay off the credit card I used for the incident deposit. So I paid for the stay twice. Getting no good answers from hotel staff and never even received the deposit bac! We will see if I get my money back!! Do not stay here because looking in the reviews I’m just 1 of many experiencing the same issues

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient for Hamilton Place Mall, restaurants, and I-75, with many walkable options and easy access. Some guests note highway noise or occasional loitering outside.

Related guest reviews

10

Kaila

Aug 11, 2025

·

Stayed 1 night

Great staff, comfortable rooms and close to dining/shopping!

10

Rebecca

Feb 16, 2025

·

Stayed 1 night

Great location near the mall, lots of shops and dining options. Very clean hotel! Quiet and pleasant.

2

Russell

Oct 18, 2025

·

Stayed 1 night

This is the second time I have stayed in this area of Chattanooga. The first time was on the other side of I-75, and I felt unsafe there because of all the transient people wandering through the parking lot at all hours of the night. This time I thought it would be better because of the nearby shopping malls, but it's still the same neighborhood with the same types of people wandering through. One guy was taking pictures of license plates Two big issues with this hotel: it was advertised as a 3-star hotel, but this is a run-down hotel with tiny bathrooms that you can barely turn around in. Our room had a noisy air conditioner that sounded like someone was drilling the wall outside. The "free" breakfast that was advertised is some pre-packaged coffee cakes. If you want anything else you have to pay for it. If this is what qualifies as a hotel restaurant that makes it 3 stars, that is a joke. Also, the hotel advertises it is dog-friendly, which may be great for some, but if you have allergy problems, they don't clean the rooms well enough to clear out the pet dander. I think there were at least 6 rooms in our hallway with dogs, based on the number that I saw and heard. One dog next door barked in the middle of the night. I like my dog well enough, but they should probably be in their own hall. I got a discount on the room, so I'm not too bitter about the stay given what I spent, but I would avoid staying in this area of town and would definitely not stay at this hotel again.

10

barbara

Sep 1, 2025

·

Stayed 1 night

Good location

10

Elizabeth

Aug 9, 2025

·

Stayed 1 night

Nice restaurants within walking distance. Some great shopping options close by. Nice room and comfortable beds.

10

Stanley

Oct 18, 2025

·

Stayed 1 night

Great place to stop for the night. Nice property. Close to restaurants and shops. Felt safe. Very reasonable

8

Patricia

Feb 1, 2025

·

Stayed 3 nights

Lots of meal options right next door and easy grocery shopping options just a short drive down the street. Easy access to hop on the highway too. The highway is right there and a bit loud, but if you get an inside room (U shaped hotel) you don't hear it. Beds were pretty comfortable, could hear a little through the walls but the fan had a constant setting that was good white noise. The 24 hr gym was ok, an elliptical, a bike, 2 treadmills, some kettle balls, and weights. The weights were a little rusty and the elliptical handles were sticky. They could really use some yoga mats. There is a water dispenser with nice filtered water. In the lobby there is coffee and a couple tea options. The central courtyard had a gas fire pit with chairs to hang out and looked nice. Internet was a bit slow but worked.

10

Gary

Jun 9, 2025

·

Stayed 4 nights

The staff was very nice & property location was convenient.

10

Tasha

Aug 30, 2023

·

Stayed 1 night

Great location with a ton of restaurant options close by.

8

Jim

Mar 24, 2025

·

Stayed 1 night

Very comfortable hotel. Not too expensive. Near lots of restaurants.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is usually not included and options are limited or à la carte; several guests reported no breakfast service due to staffing. Some appreciated the coffee or purchased items instead.

Related guest reviews

6

Karl

Nov 23, 2025

·

Stayed 1 night

The hotel was pet friendly with a $25 fee. I reserved a king bed but was told that they didn’t have any when I checked in. The bathrooms were a little dingy. Breakfast options were paid à la carte. The staff was friendly.

8

Stephanie

Sep 28, 2023

·

Stayed 3 nights

Great property. Clean rooms and helpful staff. Only downside was when I booked the room showed breakfast included but there was no breakfast available unless you purchased something from the little store.

6

Robert M

Aug 1, 2025

·

Stayed 1 night

Nice rooms, but lacking amenities. No elevator and fee for breakfast.

8

Paula

Jul 4, 2024

·

Stayed 1 night

Pretty. Nice rooms and pool area. Breakfast Staff didn’t show up. No coffee, coffee area not cleaned up. Possibly manager made coffee, and brown sacks with a fruit cup, fruit bar. Seemed more of breakfast bar could have been opened.

8

David W.

May 15, 2025

·

Stayed 1 night

No breakfast was available at 715 am. Had to go to nearby restaurant. Other than this, every thing was great

8

Katherine

Jul 6, 2025

·

Stayed 1 night

The pool and courtyard area is very nice. Everything looked clean. Convenient to shopping and dining. Easy parking. Good value for the price. Breakfast is not included

6

David

Jul 3, 2024

·

Stayed 1 night

Place was filthy Help didn't show up to prepare breakast so one in the hotel got anything but coffee

10

Sonya

Sep 24, 2024

·

Stayed 1 night

Enjoyed my stay. Breakfast wasn’t great. But everything else great!

8

Lanita

Jul 19, 2025

·

Stayed 2 nights

The only reason I didn't give this hotel five stars is that it doesn't offer free breakfast. Otherwise it is a great place to stay!

6

Kerry

Jul 20, 2025

·

Stayed 2 nights

I liked the location. I didn’t like that there are no elevators in the hotel and no complimentary breakfast.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$76
February	$68
March	$71
April	$78
May	$81
June	$87
July	$85
August	$73
September	$73
October	$75
November	$77
December	$68

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $83	15 $83	16 $82	17 $82	18 $96	19 $96
20 $79	21 $62	22 $81	23 $82	24 $82	25 $98	26 $81
27 $81	28 $81	29 $82	30 $81

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $122	3 $122
4 $81	5 $81	6 $81	7 $82	8 $81	9 $106	10 $106
11 $82	12 $81	13 $82	14 $82	15 $82	16 $135	17 $123
18 $98	19 $82	20 $82	21 $82	22 $99	23 $124	24 $124
25 $82	26 $82	27 $82	28 $81	29 $82	30 $107	31 $107

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Mobility Hearing One Bedroom Tub)

Room, 2 Queen Beds, Accessible (Mobility Hearing Roll in Shower)

Suite, 1 Queen Bed, Accessible (Hearing One Bedroom)

Room, 2 Queen Beds, Accessible (Mobility Hearing Tub)

Room, 1 King Bed, Accessible (Mobility Hearing Roll in Shower)

Room, 1 King Bed, Accessible (Mobility Hearing Tub)

Room, 1 King Bed, Accessible (Hearing)

Deluxe Room, 1 King Bed

Deluxe Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Deluxe Room, 1 King Bed with Sofa Bed

Superior Suite, 1 King Bed (One Bedroom)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sonesta Select Chattanooga Hamilton Place

Have a question?

Considering this hotel for your Chattanooga trip?

Prices for upcoming dates